" 2. Every time when I log in to Spotify it gives me this "No Internet connection available"- message to the bottom of the screen. Why is that? Every playlist and song is also greyed out.
And this happens only when I connect with mobile data connection. With wifi it works fine. And yes I'm sure that I have connection because every other program works normally. "
This still happens every time when I log in. So basically I don't do anything with the Spotify's mobile version because normally I don't have access to wifi.
Description
Spotify doesn't find existing Internet connection on mobile network.
What are the steps you took to get to the error/issue?
Open Spotify on Android.
What I expected to happen
Spotify would find existing mobile data connection.
Did you restart your device when troubleshooting in section B?
Yes
Did you read the connection troubleshooting tips?
Yes
Your device
Samsung Galaxy S II
Device’s Operating System
4.0.4 Ice Cream Sandwich
What type of account do you have?
Premium
Space left on your device
11,50 GB
Space left on your SD card (if applicable)
2,25 GB
Is your device rooted?
No
Are you using a custom ROM, if so which one, exactly?
No
Did you set your external SD card as storage location?
No
Did you manually install an older version before installing the latest version from the Play Store?
No
Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?
No
If you said "No", when does the issue not occur?
When using 2G or 3G
My mobile Spotify version
0.5.4.73
My desktop Spotify version (if applicable)
0.8.5.1333
My mobile provider and country
Saunalahti, Finland
My username
Do you have a Spotify (non-Facebook) login?
Yes
Are you logging in with Facebook or with your Spotify login details?
Both works
Do you have any screenshots you can attach to more clearly explain your issue?