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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111904 Views

26 replies

3 likes

  • 111904 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

225268 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 225268 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

582716 Views

79 replies

3 likes

  • 582716 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

479459 Views

577 replies

40 likes

Account
Free
  • 479459 Views
  • 577 replies
  • 40 likes

I cant stream my radio, even though 3G is on

A lot of the time when I go to s listen to the radio on my phone, spotify will tell me I am offline and there arr no internet connections.... Though I know there is because I am using my phone to write this. help?

Newbie

A lot of the time when I go to s listen to the radio on my phone, spotify will tell me I am offline and there arr no internet connections.... Though I know there is because I am using my phone to wri...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

save the downloaded playlist

im on the road 300 days a year and most times my internet connection is the same speed as the old isdn lines, so the offline mode is a lifesaver. but i have prefered to buy my premium in the shops along the way. now to the problem, i never get a mess...

Newbie

im on the road 300 days a year and most times my internet connection is the same speed as the old isdn lines, so the offline mode is a lifesaver. but i have prefered to buy my premium in the shops al...

Jude

Spotify Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

[slider] Vs [Up/Down] vote buttons, the battle of doom!

It must be my fat thumbs or something but whenever i try to slide in a song using the radio feature, i have a constant battle between voting up/down and actually sliding in the track.. Mostly the up button win, but sometimes the down vote button win ...

Music Fan

It must be my fat thumbs or something but whenever i try to slide in a song using the radio feature, i have a constant battle between voting up/down and actually sliding in the track.. Mostly the...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Premium, offline playlist

Simple question: If you have spotify premuim and you want to create an offline playlist. Do you have to buy these songs (extra costs?) Thx

Newbie

Simple question:   If you have spotify premuim and you want to create an offline playlist. Do you have to buy these songs (extra costs?)   Thx

user-removed

Not applicable

1285 Views

1 replies

0 likes

  • 1285 Views
  • 1 replies
  • 0 likes

Downloading playlist to external SD card? HOW

When I am downloading a playlist for offline listening I want to save it on my external SD card. I have a Samsung S3 with Android.

Casual Listener

When I am downloading a playlist for offline listening I want to save it on my external SD card. I have a Samsung S3 with Android.

neo-x

Community Legend

7126 Views

2 replies

0 likes

  • 7126 Views
  • 2 replies
  • 0 likes

Solved!! Cannot login on Android

For some reason starting yesterday I no longer can login to Spotify on my Android Phone. Try 1: Open Spotify, login through Facebook. After that I can see my playlists for a very short time. After that a pop up is opening asking me for my native Spot...

Casual Listener

For some reason starting yesterday I no longer can login to Spotify on my Android Phone.    Try 1: Open Spotify, login through Facebook. After that I can see my playlists for a very s...

meahtenoha

Spotify

1738 Views

2 replies

0 likes

  • 1738 Views
  • 2 replies
  • 0 likes

It's been good... and bad

After many years of loyalty to spotify our once great relationship has come to an end. After one problem after another with the android app i have decided to cancel my premium subscription. I have given the service many chances over the last year or ...

Regular

After many years of loyalty to spotify our once great relationship has come to an end.   After one problem after another with the android app i have decided to cancel my premium su...

mostlyplastic

Casual Listener

3432 Views

24 replies

0 likes

  • 3432 Views
  • 24 replies
  • 0 likes

Premium service not working on Android phone

I started paying for this on Friday, and it gave me a two day subscription for free. When I go to my account details, it says that I have premium service and it works on my computer. But, when I go to my cell phone, it tells me that I need to pay for...

Newbie

I started paying for this on Friday, and it gave me a two day subscription for free. When I go to my account details, it says that I have premium service and it works on my computer. But, when I go...

559 Views

0 replies

1 likes

  • 559 Views
  • 0 replies
  • 1 likes

Solved!! Cowon Z2

Is it possible/practical to put Spotify on the Cowon Z2? I get permission errors. If it helps, I am a Spotify Desktopop Premium user. Best - Anthony

Visitor

Is it possible/practical to put Spotify on the Cowon Z2? I get permission errors. If it helps, I am a Spotify Desktopop Premium user. Best - Anthony

user-removed

Not applicable

8381 Views

8 replies

0 likes

  • 8381 Views
  • 8 replies
  • 0 likes

Is radio working or just useless?

HiJust trying to listen to spotify radio and selected scouting for girls radio, a UK indie band. I get ollie murs x factor guy and Cheryl Cole for the second and third tracks? I select thumb down for both and get ok track then ollie murs again? I am ...

Roadie

Hi Just trying to listen to spotify radio and selected scouting for girls radio, a UK indie band. I get ollie murs x factor guy and Cheryl Cole for the second and third tracks? I select thum...

mannp

Roadie

712 Views

2 replies

1 likes

  • 712 Views
  • 2 replies
  • 1 likes

Spotify Store to SD Card S3 - Failing

Hi All, I followed the guide explaining how to do this : http://community.spotify.com/t5/Mobile-Android/Store-Data-offline-on-the-external-sd-card-on-Galaxy-S3/m-p/126404#M7595 However not my spotify is broken. The icon no longer appears on my phone,...

Visitor

Hi All,   I followed the guide explaining how to do this :   http://community.spotify.com/t5/Mobile-Android/Store-Data-offline-on-the-external-sd-card-on-Galaxy-S3/m-p/126404#M7595 ...

user-removed

Not applicable

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

New update?

Do i have the latest version? (0.5.3.56)Or when does the new version come?

Music Fan

Do i have the latest version? (0.5.3.56) Or when does the new version come?

neo-x

Community Legend

975 Views

4 replies

0 likes

  • 975 Views
  • 4 replies
  • 0 likes

Premium subscription

Finally able to login on my Android device. Try to play a track and it tells me I need a Premium subscription which I already have. I click get premium anyway and log in to the webstie where it confirms that I have a Premium subscription but the app ...

Casual Listener

Finally able to login on my Android device.  Try to play a track and it tells me I need a Premium subscription which I already have.  I click get premium anyway and log in to the webstie wh...

neo-x

Community Legend

1467 Views

9 replies

0 likes

  • 1467 Views
  • 9 replies
  • 0 likes

can't log in from my Android

I'm having the same issue as everyone else. Looking forward to the private email. Help.

Newbie

I'm having the same issue as everyone else. Looking forward to the private email. Help.

neo-x

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Unable to Login from Android

Just bought a Premium but the Android app still said I needed to Premium so I logged out thinking that I needed to log out and back in for the changes to take effect. Now I can't log in. This is leaving a bad taste in my mouth.

Casual Listener

Just bought a Premium but the Android app still said I needed to Premium so I logged out thinking that I needed to log out and back in for the changes to take effect.  Now I can't log in.  ...

neo-x

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Spotify premium offline

Hi, I'm a premium Spotify member. Since I have a new Ipad, I can no longer access to Spotify when offline. It always asks to login via facebook or Spotify, but when I try this it says I cannot logon because I'm not online. With my former Ipad this wa...

Casual Listener

Hi,   I'm a premium Spotify member. Since I have a new Ipad, I can no longer access to Spotify when offline. It always asks to login via facebook or Spotify, but when I try this it says...

floriscombes

Casual Listener

667 Views

2 replies

0 likes

  • 667 Views
  • 2 replies
  • 0 likes

Transferring music

How do I transfer music to my husbands android phone so he can listen to music

Newbie

How do I transfer music to my husbands android phone so he can listen to music

licenced

Community Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

App wont play music on my htc

I signed up for the 30 day trial on my pc, logged into my account on my phone and downloaded playlists but the music won't play. It says its playing (the song timer starts) but no music through speakers or headphones, and when I pause the song the co...

Newbie

I signed up for the 30 day trial on my pc, logged into my account on my phone and downloaded playlists but the music won't play. It says its playing (the song timer starts) but no music through speak...

licenced

Community Legend

1208 Views

2 replies

0 likes

  • 1208 Views
  • 2 replies
  • 0 likes

Spotify Play Button broken: Launch from embedded Play Button only plays first track

On Android (latest version of Spotify installed on ICS) - when launching music from the Spotify Play Button embedded in a blog or website, only the first track of an album or playlist is played - it appears that it is the track that is opened for pla...

Regular

On Android (latest version of Spotify installed on ICS) - when launching music from the Spotify Play Button embedded in a blog or website, only the first track of an album or playlist is played - it ...

antonjw

Regular

1212 Views

3 replies

0 likes

  • 1212 Views
  • 3 replies
  • 0 likes

Download stuck at 71% every time - Samsung Galaxy Nexus

I've been trying to download one playlist for the nth time. Each time it gets to 71% and stops downloading. I have version 0.5.4.73 (0.71.5797.gbec773d4). I have 14.8 GB free on the device. Why does it keep stopping at 71%? This is a bit frustrating;...

Music Fan

I've been trying to download one playlist for the nth time. Each time it gets to 71% and stops downloading. I have version 0.5.4.73 (0.71.5797.gbec773d4). I have 14.8 GB free on the device. Why does ...

784 Views

0 replies

0 likes

  • 784 Views
  • 0 replies
  • 0 likes