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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6849 Views

0 replies

7 likes

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Stuck in Offline Mode, will quit using spotify if not fixed.

Hi I have a subscription at Spotify, just so that I can sync stuff to my phone. However, I've been stuck in offline mode for days and I've tried all the "solutions" provided on this website and nothing works. I'm tired of the app being broken.. I'll ...

Casual Listener

Hi I have a subscription at Spotify, just so that I can sync stuff to my phone. However, I've been stuck in offline mode for days and I've tried all the "solutions" provided on this website and nothi...

AdolfoDuran

Newbie

2359 Views

6 replies

3 likes

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HTC ChaCha

Hi, I have a problem. I've downloaded Spotify on my new mobile phone, the HTC ChaCha with Android Gingerbread. Before I had an Alcatel with Froyo, and it worked fine. Now, however, when I tap the Spotify-icon, the screen tilts, but does not show anyt...

Casual Listener

Hi,   I have a problem. I've downloaded Spotify on my new mobile phone, the HTC ChaCha with Android Gingerbread. Before I had an Alcatel with Froyo, and it worked fine. Now, however, when I ...

Infidel

Casual Listener

811 Views

1 replies

1 likes

  • 811 Views
  • 1 replies
  • 1 likes

error 403

I tried to download Spotify free, but still got the message error 403. Therefore I shut down Wifi (was recommended), but that didn't help either, error 923. What can I do to install Spotify on my mobile? Hannes

Casual Listener

I tried to download Spotify free, but still got the message error 403. Therefore I shut down Wifi (was recommended), but that didn't help either, error 923. What can I do to install Spotify on my m...

DvdBerg

Casual Listener

2907 Views

10 replies

0 likes

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no music!

I got a new android after I started spotify about a month ago, and I got spotify on my phone using facebook. I want to keep it like that. But when I go to play a song on my phone, it all is faded and won't let me click on it. It will only let me play...

Newbie

I got a new android after I started spotify about a month ago, and I got spotify on my phone using facebook. I want to keep it like that. But when I go to play a song on my phone, it all is faded and...

Richard

Community Legend

291 Views

1 replies

0 likes

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  • 1 replies
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Library is missing in new version

I had trouble with Spotify not downloading playlists marked for offline usage and found that there was an update released. Updated Spotify and to my horror the library is gone. I normaly just play a random song from the library and have shuffle turne...

Casual Listener

I had trouble with Spotify not downloading playlists marked for offline usage and found that there was an update released.   Updated Spotify and to my horror the library is gone. I normaly j...

Joe

Community Legend

1870 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify on Android ICS - Skipping songs within a playlist and jumping to random parts of songs.

Having trouble with the newest version of spotify. Running Android ICS on a Galaxy Nexus on Verizon. I am a paid - premium customer. The problem i am having is as follows: the playlist is downloaded for offline play modes. within a certain playlist a...

Newbie

Having trouble with the newest version of spotify.  Running Android ICS on a Galaxy Nexus on Verizon.  I am a paid - premium customer.     The problem i am having is as follow...

Rebeckii1

Newbie

1700 Views

2 replies

0 likes

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Collabrative playlists download

Is there a way to automatically download the songs my friends add to the collabrative playlist on android mobile? Currently any new songs added to my playlists I cannot download. Only way I have found is to un-download the whole list and re-download ...

Casual Listener

Is there a way to automatically download the songs my friends add to the collabrative playlist on android mobile? Currently any new songs added to my playlists I cannot download. Only way I have foun...

358 Views

0 replies

0 likes

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Why is Spotify Android support so bad?

Like the subject says... Why is Spotify Android support so bad? By that I don't mean the Android application but actual support here in the community (some might argue the app is also bad, but that's a whole different discussion). Lets look at some s...

Community Legend

Like the subject says... Why is Spotify Android support so bad? By that I don't mean the Android application but actual support here in the community (some might argue the app is also bad, but that...

Goodman

Spotify Legend

4672 Views

14 replies

22 likes

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This is getting embarassing..

How long has it been since the last update? We are still unable to do something as simple as save our freaking downloads to external SD. This should have been one of the FIRST things you should have got working since you are seriously limiting people...

Gig Goer

How long has it been since the last update?    We are still unable to do something as simple as save our freaking downloads to external SD. This should have been one of the FIRST things...

SteveBrammer

Community Legend

1696 Views

16 replies

3 likes

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  • 16 replies
  • 3 likes

Solved!! Verizon Galaxy Nexus, White Screen, Help?

Hello all, I'm getting a completely white screen when I try to open up the spotify app. The title bar will show up, and I can even click the "Menu" button on the title bar, not sure if that's what it is supposed to be called, but it's the one that op...

Regular

Hello all, I'm getting a completely white screen when I try to open up the spotify app.  The title bar will show up, and I can even click the "Menu" button on the title bar, not sure if that's...

Frankiep505

Newbie

3198 Views

17 replies

0 likes

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Jumpy Playback on HTC One X

Ok... I guess I'll just write all this out again then as pressing 'post' apparently means 'delete everything I've just written' Spotify sure are on a winning streak today ^^ So I'm having a problem with my offline playlists on HTC One X playing back ...

Regular

Ok... I guess I'll just write all this out again then as pressing 'post' apparently means 'delete everything I've just written' Spotify sure are on a winning streak today ^^   So I'm having ...

zeedok

Newbie

2294 Views

8 replies

1 likes

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  • 8 replies
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BUG: Spotify forgets last played song in playlist after resume several hours later

When playing music over Bluetooth (A2DP), it works fine. Then I disconnect bluetooth it will be stopped – that’s absolutely right and okay. Now about 8 hours later, I want to resume at the song where it stopped. But spotify app totally forgot where i...

Visitor

When playing music over Bluetooth (A2DP), it works fine.   Then I disconnect bluetooth it will be stopped  – that’s absolutely right and okay.   Now about 8 hours later, I want to ...

CurlyVole

Newbie

11884 Views

50 replies

26 likes

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  • 50 replies
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[Bug Report][Developers] Searching for songs, via spotify:search:My+Search causes a blank page.

Hi there. I'd like to report a bug for the Spotify android application. Here is the thing. I'm developping an android app that will propose to open spotify, and search for songs. I've been using this intent : intent = new Intent(Intent.ACTION_VIEW, U...

Music Fan

Hi there. I'd like to report a bug for the Spotify android application. Here is the thing. I'm developping an android app that will propose to open spotify, and search for songs. I've been using ...

631 Views

0 replies

0 likes

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Latest release stuck offline problem and solution (sort of)

Hi, I would just like to pass on my experiences (good and bad) with using the latest Spotify for Android release on a long car journey over the past few days. I have just driven from Sweden to England, to visit family, and used Spotify in the car for...

Community Legend

Hi, I would just like to pass on my experiences (good and bad) with using the latest Spotify for Android release on a long car journey over the past few days. I have just driven from Sweden to Englan...

2429 Views

0 replies

4 likes

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Solved!! Spotify Mobile (Android) Last.fm Error - Mobile APP won't scrobble

My last.fm scrobbling used to work just fine on my phone until about a month ago. Now it won't scrobble anything and everytime I go in to put my username and password it gives me a notification that says "Last.fm Error - wrong username or password". ...

Casual Listener

My last.fm scrobbling used to work just fine on my phone until about a month ago. Now it won't scrobble anything and everytime I go in to put my username and password it gives me a notification that ...

Summer7

Newbie

21887 Views

24 replies

0 likes

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Not all songs available

Just curious as to why I'm not able to play all the songs in my playlist on my phone?

Newbie

Just curious as to why I'm not able to play all the songs in my playlist on my phone?

apgoldst

Regular

401 Views

1 replies

0 likes

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Problems getting playlists to upload on Android

I am trying to listen to spotify on my android. I have paid for it. Tried to do the app with offline off and on. I am not sure what to do. Help! Thanks!!!

Newbie

I am trying to listen to spotify on my android. I have paid for it. Tried to do the app with offline off and on. I am not sure what to do. Help! Thanks!!!

licenced

Community Legend

488 Views

2 replies

0 likes

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  • 2 replies
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Need to log into two separate accounts?

Ok, so I changed my facebook log on info, which I assumed and hoped it changed my log on for Spotify, so I went to my HTC Vivid and logged out of spotify, and resigned in using my new facebook credentials. Now Spotify is wanting me to sign in with Sp...

Newbie

Ok, so I changed my facebook log on info, which I assumed and hoped it changed my log on for Spotify, so I went to my HTC Vivid and logged out of spotify, and resigned in using my new facebook creden...

meahtenoha

Spotify

626 Views

1 replies

0 likes

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the track is not available

I try to use spotify in my Samsung Galaxy, but get the message "the track is not available". Always!? Hope someone can help me! Eva

Newbie

I try to use spotify in my Samsung Galaxy, but get the message "the track is not available". Always!? Hope someone can help me! Eva

licenced

Community Legend

676 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes