Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106951 Views

26 replies

3 likes

  • 106951 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216740 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216740 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570438 Views

78 replies

3 likes

  • 570438 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470222 Views

577 replies

40 likes

Account
Free
  • 470222 Views
  • 577 replies
  • 40 likes

It's been good... and bad

After many years of loyalty to spotify our once great relationship has come to an end. After one problem after another with the android app i have decided to cancel my premium subscription. I have given the service many chances over the last year or ...

Regular

After many years of loyalty to spotify our once great relationship has come to an end.   After one problem after another with the android app i have decided to cancel my premium su...

mostlyplastic

Casual Listener

3404 Views

24 replies

0 likes

  • 3404 Views
  • 24 replies
  • 0 likes

Premium service not working on Android phone

I started paying for this on Friday, and it gave me a two day subscription for free. When I go to my account details, it says that I have premium service and it works on my computer. But, when I go to my cell phone, it tells me that I need to pay for...

Newbie

I started paying for this on Friday, and it gave me a two day subscription for free. When I go to my account details, it says that I have premium service and it works on my computer. But, when I go...

555 Views

0 replies

1 likes

  • 555 Views
  • 0 replies
  • 1 likes

Solved!! Cowon Z2

Is it possible/practical to put Spotify on the Cowon Z2? I get permission errors. If it helps, I am a Spotify Desktopop Premium user. Best - Anthony

Visitor

Is it possible/practical to put Spotify on the Cowon Z2? I get permission errors. If it helps, I am a Spotify Desktopop Premium user. Best - Anthony

user-removed

Not applicable

8310 Views

8 replies

0 likes

  • 8310 Views
  • 8 replies
  • 0 likes

Is radio working or just useless?

HiJust trying to listen to spotify radio and selected scouting for girls radio, a UK indie band. I get ollie murs x factor guy and Cheryl Cole for the second and third tracks? I select thumb down for both and get ok track then ollie murs again? I am ...

Roadie

Hi Just trying to listen to spotify radio and selected scouting for girls radio, a UK indie band. I get ollie murs x factor guy and Cheryl Cole for the second and third tracks? I select thum...

mannp

Roadie

704 Views

2 replies

1 likes

  • 704 Views
  • 2 replies
  • 1 likes

Spotify Store to SD Card S3 - Failing

Hi All, I followed the guide explaining how to do this : http://community.spotify.com/t5/Mobile-Android/Store-Data-offline-on-the-external-sd-card-on-Galaxy-S3/m-p/126404#M7595 However not my spotify is broken. The icon no longer appears on my phone,...

Visitor

Hi All,   I followed the guide explaining how to do this :   http://community.spotify.com/t5/Mobile-Android/Store-Data-offline-on-the-external-sd-card-on-Galaxy-S3/m-p/126404#M7595 ...

user-removed

Not applicable

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

New update?

Do i have the latest version? (0.5.3.56)Or when does the new version come?

Music Fan

Do i have the latest version? (0.5.3.56) Or when does the new version come?

neo-x

Community Legend

942 Views

4 replies

0 likes

  • 942 Views
  • 4 replies
  • 0 likes

Premium subscription

Finally able to login on my Android device. Try to play a track and it tells me I need a Premium subscription which I already have. I click get premium anyway and log in to the webstie where it confirms that I have a Premium subscription but the app ...

Casual Listener

Finally able to login on my Android device.  Try to play a track and it tells me I need a Premium subscription which I already have.  I click get premium anyway and log in to the webstie wh...

neo-x

Community Legend

1435 Views

9 replies

0 likes

  • 1435 Views
  • 9 replies
  • 0 likes

can't log in from my Android

I'm having the same issue as everyone else. Looking forward to the private email. Help.

Newbie

I'm having the same issue as everyone else. Looking forward to the private email. Help.

neo-x

Community Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Unable to Login from Android

Just bought a Premium but the Android app still said I needed to Premium so I logged out thinking that I needed to log out and back in for the changes to take effect. Now I can't log in. This is leaving a bad taste in my mouth.

Casual Listener

Just bought a Premium but the Android app still said I needed to Premium so I logged out thinking that I needed to log out and back in for the changes to take effect.  Now I can't log in.  ...

neo-x

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Spotify premium offline

Hi, I'm a premium Spotify member. Since I have a new Ipad, I can no longer access to Spotify when offline. It always asks to login via facebook or Spotify, but when I try this it says I cannot logon because I'm not online. With my former Ipad this wa...

Casual Listener

Hi,   I'm a premium Spotify member. Since I have a new Ipad, I can no longer access to Spotify when offline. It always asks to login via facebook or Spotify, but when I try this it says...

floriscombes

Casual Listener

658 Views

2 replies

0 likes

  • 658 Views
  • 2 replies
  • 0 likes

Transferring music

How do I transfer music to my husbands android phone so he can listen to music

Newbie

How do I transfer music to my husbands android phone so he can listen to music

licenced

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

App wont play music on my htc

I signed up for the 30 day trial on my pc, logged into my account on my phone and downloaded playlists but the music won't play. It says its playing (the song timer starts) but no music through speakers or headphones, and when I pause the song the co...

Newbie

I signed up for the 30 day trial on my pc, logged into my account on my phone and downloaded playlists but the music won't play. It says its playing (the song timer starts) but no music through speak...

licenced

Community Legend

1202 Views

2 replies

0 likes

  • 1202 Views
  • 2 replies
  • 0 likes

Spotify Play Button broken: Launch from embedded Play Button only plays first track

On Android (latest version of Spotify installed on ICS) - when launching music from the Spotify Play Button embedded in a blog or website, only the first track of an album or playlist is played - it appears that it is the track that is opened for pla...

Regular

On Android (latest version of Spotify installed on ICS) - when launching music from the Spotify Play Button embedded in a blog or website, only the first track of an album or playlist is played - it ...

antonjw

Regular

1193 Views

3 replies

0 likes

  • 1193 Views
  • 3 replies
  • 0 likes

Download stuck at 71% every time - Samsung Galaxy Nexus

I've been trying to download one playlist for the nth time. Each time it gets to 71% and stops downloading. I have version 0.5.4.73 (0.71.5797.gbec773d4). I have 14.8 GB free on the device. Why does it keep stopping at 71%? This is a bit frustrating;...

Music Fan

I've been trying to download one playlist for the nth time. Each time it gets to 71% and stops downloading. I have version 0.5.4.73 (0.71.5797.gbec773d4). I have 14.8 GB free on the device. Why does ...

778 Views

0 replies

0 likes

  • 778 Views
  • 0 replies
  • 0 likes

Unknown iTunes list on Android device - HELP!

I just purchased Spotify Premium. I loaded the app onto my Note II and when I logged in (which I did via Facebook) a playlist appeared that I have never seen before. It is marked 'iTunes' and is has music on it that I have never owned (or would want ...

Newbie

I just purchased Spotify Premium.    I loaded the app onto my Note II and when I logged in (which I did via Facebook) a playlist appeared that I have never seen before.  It is mark...

Richard

Community Legend

523 Views

2 replies

0 likes

  • 523 Views
  • 2 replies
  • 0 likes

In Africa

I'm in Africa for 3 months and I cant connect my mobile to the computer. Its only possible to have one computer/telephone on this internet. And now I cant play the songs on my mobile. WHAT DO I DO? I need my music!

Newbie

I'm in Africa for 3 months and I cant connect my mobile to the computer. Its only possible to have one computer/telephone on this internet. And now I cant play the songs on my mobile. WHAT DO I DO? I...

licenced

Community Legend

680 Views

2 replies

0 likes

  • 680 Views
  • 2 replies
  • 0 likes

Random stops/crashes - Moto Photon q 4g lte XT897 Sprint

Anytime I pause, try to skip a song, or change playlists spotify stops. It doesn't always Crash entirely. If I set it to a playlist and leave it alone (not unlocking phone at all) it will play without issue. It does this in 4g/3g/wifi/offlinemode/air...

Music Fan

Anytime I pause, try to skip a song, or change playlists spotify stops. It doesn't always Crash entirely.  If I set it to a playlist and leave it alone (not unlocking phone at all) it will pl...

radius314

Newbie

729 Views

2 replies

0 likes

  • 729 Views
  • 2 replies
  • 0 likes

won't download, have to do a factory resett, then it eats bandwidht like a leech...

Seriusly, are you trying to make me go on a killing rampage? First The android app to my HTC Desire-Z stopps downloading my any new additions. so i have to do a frickin' factory resett to even get it to work, (yes that is the solution the forum came ...

Casual Listener

Seriusly, are you trying to make me go on a killing rampage? First The android app to my HTC Desire-Z stopps downloading my any new additions. so i have to do a frickin' factory resett to even get it...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Problems with spotify on mobile

Hello, I got a problem with my Sony Xperia mini (android 4.0.4) and spotify mobile. Everytime I open Spotify, it says "unable to connect to internet". I got spotify premium, but it didn't sync with my android phone, then I uninstalled spotfy on my mo...

Casual Listener

Hello,   I got a problem with my Sony Xperia mini (android 4.0.4) and spotify mobile. Everytime I open Spotify, it says "unable to connect to internet". I got spotify premium, but it didn't ...

thorgal21

Casual Listener

1013 Views

4 replies

0 likes

  • 1013 Views
  • 4 replies
  • 0 likes