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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375701 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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After automattically logged out and logging in ALL my songs become unSynced!!

I'm ready to switch if this keeps happening. With me it seems to happen more on my HTC Amaze with 4.0. I always use my facebook connect login and then I download TONS of music on to my device for offline listening and then I randomly get logged out a...

Casual Listener

I'm ready to switch if this keeps happening. With me it seems to happen more on my HTC Amaze with 4.0. I always use my facebook connect login and then I download TONS of music on to my device for off...

295 Views

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Updated Password on Website Not Recognized on Phone

I updated my password on the website and then tried to login with my mobile phone but recieve message: 'unable to login. either the username or password is incorrect.' i've triple checked and and know for a fact that both are correct. btw... may want...

Casual Listener

I updated my password on the website and then tried to login with my mobile phone but recieve message:   'unable to login. either the username or password is incorrect.'   i've trip...

neo-x

Community Legend

603 Views

2 replies

0 likes

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I cannot download my playlists and song in Samsung Galaxy SII

I cannot download my playlists and song in Samsung Galaxy SII. This is a problem that i keep carry on since 2 weeks ago. I´m with a premium account that i can´t use! Please, help me solving this problem!

Casual Listener

I cannot download my playlists and song in Samsung Galaxy SII.   This is a problem that i keep carry on since 2 weeks ago. I´m with a premium account that i can´t use!   Please, hel...

neo-x

Community Legend

1562 Views

5 replies

0 likes

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local files - is syncing re-downloading?

so here's what I know: the only way to play local files on spotify is to put your local files in one playlist and download that playlist. even if you have bought/downloaded music files on your phone, spotify cannot play them unless they are uploaded ...

Casual Listener

so here's what I know:   the only way to play local files on spotify is to put your local files in one playlist and download that playlist. even if you have bought/downloaded music files on ...

neo-x

Community Legend

662 Views

2 replies

0 likes

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Playlists not updating on Spotify Mobile

Just got Spotify Premium. Made some playlists on Spotify on my PC, but they do not show up for sync on my mobile devince window in Spotify? How do I make them show up there?

Casual Listener

Just got Spotify Premium. Made some playlists on Spotify on my PC, but they do not show up for sync on my mobile devince window in Spotify? How do I make them show up there?

neo-x

Community Legend

5315 Views

3 replies

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Re: subscription

Why on my android phone does it now say no internet connection available when I access the spotify app when there is an internet connection? Problem after problemAnd yet I have paid for the premium service

Casual Listener

Why on my android phone does it now say no internet connection available when I access the spotify app when there is an internet connection? Problem after problem And yet I have paid for the premium...

neo-x

Community Legend

364 Views

1 replies

0 likes

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My downloaded playlists disappear from mobile

Hello, 2 days ago all my downloaded playlist have disappear from mobile, I mean they are available on ALL but not IN DOWNLOADED, so I have lost more than 10Gb of downloaded music.What has happened? I´m talking with a partner who have premium too and ...

Newbie

Hello, 2 days ago all my downloaded playlist have disappear from mobile, I mean they are available on ALL but not IN DOWNLOADED, so I have lost more than 10Gb of downloaded music. What has happene...

Xemides

Regular

609 Views

2 replies

0 likes

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problem logging in

I downloaded the app and every time I try logging in it gives me a message "you appear to be logging in to spotify from a different country " any ideas ??

Newbie

I downloaded the app and every time I try logging in it gives me a message "you appear to be logging in to spotify from a different country " any ideas ??

282 Views

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a few questions of spotify

hey all questions for my android handy 1. if i buy spotify and then i miss a month is my whole music which i taken aubout spotify away or can i listen to it still ? 2.Is spotify legal ? ty for the answers mfg wurst123

Regular

hey all questions for my android handy 1. if i buy spotify and then i miss a month is my whole music which i taken aubout spotify away or can i listen to it still ? 2.Is spotify legal ? ty fo...

licenced

Community Legend

529 Views

4 replies

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htc wildfire.

hi can install spotify app but will not load or play, leaving me with a blank screen which i have to force app to close. please advise. thanks aidy

Casual Listener

hi can install spotify app but will not load or play, leaving me with a blank screen which i have to force app to close. please advise. thanks aidy

katmandu02

Casual Listener

402 Views

2 replies

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htc wildfire

hi app will install on my htc wild fire but will not load or play, screen going blank then have to force app to close. please advise, aidy

Casual Listener

hi app will install on my htc wild fire but will not load or play, screen going blank then have to force app to close. please advise, aidy

licenced

Community Legend

601 Views

1 replies

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data usage

Does my android tablet use my data even if listening offline?

Casual Listener

Does my android tablet use my data even if listening offline?

licenced

Community Legend

485 Views

1 replies

0 likes

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skype stops spotify when pressing cancel.

Here's the situation: I'm in a chat window in skype. I press "send file" and choose "Gallery". Then i press "Cancel" in the Gallery. At that moment Spotify simply stops playing! When i press play in the widget it starts playing where it stopped. (Sam...

Casual Listener

Here's the situation: I'm in a chat window in skype. I press "send file" and choose "Gallery". Then i press "Cancel" in the Gallery. At that moment Spotify simply stops playing! When i press play in ...

301 Views

0 replies

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No sound on phone at all...

I had an issue that was not only affecting me not listening to music, but I had no sound at all. I found an app in Google Play named SoundAbout that fixed the issue. The phone works great now.

Newbie

I had an issue that was not only affecting me not listening to music, but I had no sound at all.   I found an app in Google Play named SoundAbout that fixed the issue.  The phone works ...

345 Views

0 replies

0 likes

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Playlists dont finish synching

Well, I try to synch my playlists and about half the songs get skipped then I try undownloading then downloading again to no avail. How do I get them ALL to download? It's irritating because if I'm playing a downloaded playlist off of 4G and it plays...

Regular

Well, I try to synch my playlists and about half the songs get skipped then I try undownloading then downloading again to no avail. How do I get them ALL to download? It's irritating because if I'm p...

antiuncle

Regular

956 Views

5 replies

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Have premium but it doesn´t work on my android phone!!!!!

I got spotify premium again cuz something went wrong with my payment. My spotify premium works on my computer and it even says that i have premium and everything on this webpage when i sign in. But on my andorid phone it´s only offline mode, and noth...

Newbie

I got spotify premium again cuz something went wrong with my payment. My spotify premium works on my computer and it even says that i have premium and everything on this webpage when i sign in. B...

269 Views

0 replies

0 likes

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Solved!! Adding local file on phone to playlist in spotify

Hi I have a few music files on my phone that i have in some playlists already made in my normal phone player app. Now i want to add these files to spotify playlist but i am unable to find where i can add them. Do i really have to move the files to my...

Casual Listener

Hi   I have a few music files on my phone that i have in some playlists already made in my normal phone player app. Now i want to add these files to spotify playlist but i am unable to find ...

neo-x

Community Legend

8159 Views

6 replies

2 likes

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Spotify abd galaxy s3

Okay so I have had a premium account for a long time and noticed that virgin media was offering three months free premium so I thought save some cash and transfer my paid account to Virgin, This was done and all was fineUntil very recently, I now can...

Newbie

Okay so I have had a premium account for a long time and noticed that virgin media was offering three months free premium so I thought save some cash and transfer my paid account to Virgin, This ...

256 Views

0 replies

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Solved!! Will "Radio" work when I'm outside the US?

Say, in Central America. I'm a so-called Premium customer. Thanks.

Visitor

Say, in Central America. I'm a so-called Premium customer. Thanks.

user-removed

Not applicable

1247 Views

6 replies

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Droid X2 -- Immediate Force Close on Start Up

Hi. I've used Spotify on my iPad for sometime but my friend raves about it on his Android-based device. I want to switch to that device and, if it works well, go Premium so I can listen to off-line content. However, after downloading the app from Goo...

Regular

Hi.  I've used Spotify on my iPad for sometime but my friend raves about it on his Android-based device.  I want to switch to that device and, if it works well, go Premium so I can listen t...

jkail

Regular

905 Views

2 replies

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