Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1061 Views
  • 0 replies
  • 4 likes

Add to Queue option

I seem to have lost the "Add to Queue" option on the menu of an album or track on Android. I'm on version 0.5.3.56. Anyone got any suggestions as to where it has gone?

  • Newbie
  • I seem to have lost the "Add to Queue" option on the menu of an album or track on Android. I'm on version 0.5.3.56. Anyone got any suggestions as to where it has gone?
  • 423 Views
  • 0 replies
  • 0 likes
  • 423 Views
  • 0 replies
  • 0 likes

CM9 with DSP Manager

Hi. I'm using Cyanogenmod 9 with the new version of Spotify. The problem is that CM9 have DSP Manager to adjust equalizer settings, and that one won't work with Spotify. The help file for DSP Manager states the following: DSP Manager is per-output au...

  • Newbie
  • Hi.   I'm using Cyanogenmod 9 with the new version of Spotify. The problem is that CM9 have DSP Manager to adjust equalizer settings, and that one won't work with Spotify.   The h...
  • lagus
  • Music Fan
  • 5138 Views
  • 12 replies
  • 1 likes
  • 5138 Views
  • 12 replies
  • 1 likes

Spotify Ad claimed Mobile wouldn't be "just a free trial"

While listening to Spotify Free yesterday, an Ad (the voiced kind) popped up and said something along the lines of:"Hello Spotify Free users! You can now listen to Spotify on your cellphone for free. Not just a free trial, always free, always availab...

  • Newbie
  • While listening to Spotify Free yesterday, an Ad (the voiced kind) popped up and said something along the lines of: "Hello Spotify Free users! You can now listen to Spotify on  your cellphone...
  • David
  • Spotify Legend
  • 747 Views
  • 1 replies
  • 0 likes
  • 747 Views
  • 1 replies
  • 0 likes

How to check how much space spotify uses on my mobile

Hi there, I have sync'd two playlists on my HTC Desire. 500 tracks-ish. Android says Spotify is using 6MB of data: unlikely! Where can I check how much space spotify is using?

  • Casual Listener
  • Hi there,   I have sync'd two playlists on my HTC Desire. 500 tracks-ish. Android says Spotify is using 6MB of data: unlikely! Where can I check how much space spotify is using?
  • tony359
  • Casual Listener
  • 2703 Views
  • 1 replies
  • 0 likes
  • 2703 Views
  • 1 replies
  • 0 likes

Organise music within a playlist

I was wondering if there was a way to reorganize the music within a playlist after it has been downloaded to my phone. I only really use my starred playlist and on my phone the music is organized by download date. I want it to be organized by artist....

  • Newbie
  • I was wondering if there was a way to reorganize the music within a playlist after it has been downloaded to my phone. I only really use my starred playlist and on my phone the music is organized by ...
  • licenced
  • Community Legend
  • 555 Views
  • 1 replies
  • 0 likes
  • 555 Views
  • 1 replies
  • 0 likes

Solved!! Force close on HTC One X

I have a HTC One X and was looking forward to getting Spotify running on my new phone. As soon as I open the app it allows me to sign in, displaying the data use message and licence agreement. However after accepting both it crashes and force closes....

  • Casual Listener
  • I have a HTC One X and was looking forward to getting Spotify running on my new phone.    As soon as I open the app it allows me to sign in, displaying the data use message and licence ag...
  • XblazestormX
  • Newbie
  • 4519 Views
  • 19 replies
  • 0 likes
  • 4519 Views
  • 19 replies
  • 0 likes

Local files sync?

Okay guys so I have an adroid phone, more specifically an LG Optimus V. Okay so I downloaded some files from a mixtape site and they are .mp3 format. So I logged into spotify and the tracks were listed in the local files. Now I'm trying to sync the l...

  • Newbie
  • Okay guys so I have an adroid phone, more specifically an LG Optimus V. Okay so I downloaded some files from a mixtape site and they are .mp3 format. So I logged into spotify and the tracks were list...
  • 429 Views
  • 0 replies
  • 0 likes
  • 429 Views
  • 0 replies
  • 0 likes

Solved!! Do offline playlists store duplicates from other playlists?

Question is in title really but ill expand. Say i have 2 playlists Playlist 1 Pop song Rock song Playlist 2 Country song Rap song OK still with me? Now I store both of those offline OK? Now if i make a new playlist, containing a song from EACH playli...

  • Casual Listener
  • Question is in title really but ill expand.   Say i have 2 playlists   Playlist 1 Pop song Rock song   Playlist 2 Country song Rap song   OK still ...
  • Kieronboz
  • Casual Listener
  • 824 Views
  • 2 replies
  • 1 likes
  • 824 Views
  • 2 replies
  • 1 likes

After the newest update spotify crashes on my phone (Samsung galaxy S2)

The application crashes everytime im starting it since the latest update. I have done a fabric re-install and i have tryed to re-install the program, Please help me. The worst part i that there is no support to call! Thanks / SAmuel

  • Newbie
  • The application crashes everytime im starting it since the latest update.  I have done a fabric re-install and i have tryed to re-install the program, Please help me.  The worst part i ...
  • Richard
  • Community Legend
  • 1963 Views
  • 1 replies
  • 0 likes
  • 1963 Views
  • 1 replies
  • 0 likes

Starring Songs On Android App

Just so you guys know, the starring system on Android does not function effeciently. When the user is looking at a list of tracks and presses on one until the menut comes up, they can then select to "Star" the song but then if the user selects that s...

  • Newbie
  • Just so you guys know, the starring system on Android does not function effeciently. When the user is looking at a list of tracks and presses on one until the menut comes up, they can then select to ...
  • 602 Views
  • 0 replies
  • 0 likes
  • 602 Views
  • 0 replies
  • 0 likes

Equalizer and audio effects on HTC Wildfire

Hello, I just update the new version of Spotify, on a 2.2.1 Android (no root). It's a HTC Wildfire smartphone. I can't access Equalizer and audio features, they don't appear in the Spotify's settings or the android's settings. Where could I find them...

  • Casual Listener
  • Hello,   I just update the new version of Spotify, on a 2.2.1 Android (no root). It's a HTC Wildfire smartphone.   I can't access Equalizer and audio features, they don't appear in ...
  • Zoloom
  • Casual Listener
  • 1353 Views
  • 2 replies
  • 0 likes
  • 1353 Views
  • 2 replies
  • 0 likes

Samsung Infuse

I have a Samsung Infuse and it is stuck in ofline mode. it has always been in ofline mode.

  • Casual Listener
  • I have a Samsung Infuse and it is stuck in ofline mode. it has always been in ofline mode.
  • licenced
  • Community Legend
  • 521 Views
  • 3 replies
  • 0 likes
  • 521 Views
  • 3 replies
  • 0 likes

Solved!! Tablet running Android 4.0.3 and Spotify Unlimited... have I to pay?

Hi everypone! I've used Unlimited for alomost 2 years now and I've just bought a tablet running Android 4.0.3. I've downloaded Spotify for it but when I want to use it via WiFi in the same way as I use it on my PC it asks me to something like downloa...

  • Newbie
  • Hi everypone! I've used Unlimited for alomost 2 years now and I've just bought a tablet running Android 4.0.3. I've downloaded Spotify for it but when I want to use it via WiFi in the same way...
  • user-removed
  • Not applicable
  • 1673 Views
  • 1 replies
  • 0 likes
  • 1673 Views
  • 1 replies
  • 0 likes

Premium - Deleting songs?

Hi, I got a question. Is it possible to delete songs you've downloaded at spotify from your mobile? My SD card is full and I can't find any mp3 files on my mobile. Help, please! Thx in advance.

  • Regular
  • Hi, I got a question. Is it possible to delete songs you've downloaded at spotify from your mobile? My SD card is full and I can't find any mp3 files on my mobile. Help, please! Thx in advance.
  • 370 Views
  • 0 replies
  • 0 likes
  • 370 Views
  • 0 replies
  • 0 likes

ICS lockscreen controls malfunction

Hi there! First off I tried looking through the board to see if I found someone with a similar issue, but could not find a post about it. However I did not have time to read every post, so apologies if this has already been brought up! I am running t...

  • Casual Listener
  • Hi there!   First off I tried looking through the board to see if I found someone with a similar issue, but could not find a post about it. However I did not have time to read every post, so...
  • cxc
  • Music Fan
  • 773 Views
  • 1 replies
  • 1 likes
  • 773 Views
  • 1 replies
  • 1 likes

Streaming Spotify to Stereo Equipment

Hi there, At the moment I run Spotify on my Windows laptop while streaming music to my stereo via an Apple Airport Express. Therefore I use 'AirFoil' sofware from Rogue Amoebe (2 seconds delay, unfortunately). Now, I think about buying a Google Nexus...

  • Casual Listener
  • Hi there,   At the moment I run Spotify on my Windows laptop while streaming music to my stereo via an Apple Airport Express. Therefore I use 'AirFoil' sofware from Rogue Amoebe (2 seconds...
  • cxc
  • Music Fan
  • 3712 Views
  • 3 replies
  • 2 likes
  • 3712 Views
  • 3 replies
  • 2 likes

Solved!! Need help

I can not download any playlists on any of my devices. I tried all of the troubleshooting. Still nothing. Can anyone help, please?

  • Music Fan
  • I can not download any playlists on any of my devices. I tried all of the troubleshooting. Still nothing. Can anyone help, please?
  • TitansAB
  • Music Fan
  • 1082 Views
  • 13 replies
  • 0 likes
  • 1082 Views
  • 13 replies
  • 0 likes

Multitasking with Spotify and Endomondo. Spotify drops out

I bought a new mobile a month ago. Xperia Go (ST27i) with Android 2.3.7. I choosed this mobile because its made for a lot of data capacity and is water proof and can be used outdoors in all kind of weather. (I live in Norway.....) The main apps am us...

  • Casual Listener
  • I bought a new mobile a month ago. Xperia Go (ST27i) with Android 2.3.7.   I choosed this mobile because its made for a lot of data capacity and is water proof and can be used outdoors ...
  • pentele
  • Regular
  • 2271 Views
  • 5 replies
  • 0 likes
  • 2271 Views
  • 5 replies
  • 0 likes

nothing but a blank all white or black screen while opening the newest Android release

Updated my app to the latest release last night. Seemed to be working fine for a few hours then this morning on my way to work after a reboot I get nothing but a blank all white or all black screen and it just freezes until i tap the home button. I'm...

  • Newbie
  • Updated my app to the latest release last night. Seemed to be working fine for a few hours then this morning on my way to work after a reboot I get nothing but a blank all white or all black screen a...
  • 630 Views
  • 0 replies
  • 0 likes
  • 630 Views
  • 0 replies
  • 0 likes

I lost my spotiy premium in 3 days....

So yeh, I recently bought spotify premium for a month and now after 3 days it's gone... Is there any way for me to contact Spotifys support and if so, please tell me how-.-

  • Casual Listener
  • So yeh, I recently bought spotify premium for a month and now after 3 days it's gone... Is there any way for me to contact Spotifys support and if so, please tell me how-.-
  • 306 Views
  • 0 replies
  • 0 likes
  • 306 Views
  • 0 replies
  • 0 likes