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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387347 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8039 Views

0 replies

7 likes

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Error synchronizing my mobile song with my computer's local file

An error occurred when I tried to synchronize that song "Fall for You" by Secondhand Serenade in the album "A Twist in My Story". As I know, this song is not available in my country - Germany, but I have this song in my laptop. So i put it into my pl...

Newbie

An error occurred when I tried to synchronize that song "Fall for You" by Secondhand Serenade in the album "A Twist in My Story". As I know, this song is not available in my country - Germany, but ...

Peter__

Community Legend

414 Views

1 replies

0 likes

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3G Experience

Has anyone had good experiences using Spotify on Android streaming via 3G? Specifically Sprint users, but I'd like to know what others have experienced as well. 3G is my only option for mobile streaming where I live and I just ordered a new Android p...

Regular

Has anyone had good experiences using Spotify on Android streaming via 3G? Specifically Sprint users, but I'd like to know what others have experienced as well. 3G is my only option for mobile stream...

namgod

Regular

2752 Views

6 replies

0 likes

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help

Ok, so I have Spotify for my computer and phone. Since I have primium I download albums to my phone. But now when I downlod one it just gets stuck at 40 precent for like an hour so I try again later and try a differnt album. Still they just don't dow...

Newbie

Ok, so I have Spotify for my computer and phone. Since I have primium I download albums to my phone. But now when I downlod one it just gets stuck at 40 precent for like an hour so I try again later ...

licenced

Community Legend

472 Views

2 replies

0 likes

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  • 2 replies
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just port the webos app....

this one is really great - even the new android beta is worse than this....

Regular

this one is really great - even the new android beta is worse than this....

namgod

Regular

600 Views

1 replies

2 likes

  • 600 Views
  • 1 replies
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Can't open spotify app, android 2.3.6, Samsung GT5510

Hi, I have a premium account and I just installed spotify in my mobile phone (android 2.3.6, Samsung GT5510). However, when I try to open it nothing happens (just a white screen). The rest of apps work normally. Any help? Thanks in advance! Per: I ed...

Newbie

Hi,   I have a premium account and I just installed spotify in my mobile phone (android 2.3.6, Samsung GT5510). However, when I try to open it nothing happens (just a white screen). The rest...

Goodman

Spotify Legend

8328 Views

9 replies

1 likes

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  • 1 likes

History for Radio?

I often listen to Spotify Radio while running. Occassionally, a song i'm not familiar with, but enjoy, will come on. I cant easily stop, turn the screen on, unlock the device, switch back to spotify (runkeeper has the focus) and "like" the song or ad...

Gig Goer

I often listen to Spotify Radio while running.  Occassionally, a song i'm not familiar with, but enjoy, will come on.  I cant easily stop, turn the screen on, unlock the device, switch back...

itsbrichard

Newbie

18040 Views

3 replies

8 likes

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Local files sync

II would like to sync my local files to my phone. The problem here is, that my PC is not connected to WiFi, so I can't sync with both on the same connection. In earlier Spotify versions on Android, I could just see my local files on my phone on Spoti...

Regular

II would like to sync my local files to my phone. The problem here is, that my PC is not connected to WiFi, so I can't sync with both on the same connection.   In earlier Spotify versions on...

sebas156

Regular

1188 Views

10 replies

0 likes

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After automattically logged out and logging in ALL my songs become unSynced!!

I'm ready to switch if this keeps happening. With me it seems to happen more on my HTC Amaze with 4.0. I always use my facebook connect login and then I download TONS of music on to my device for offline listening and then I randomly get logged out a...

Casual Listener

I'm ready to switch if this keeps happening. With me it seems to happen more on my HTC Amaze with 4.0. I always use my facebook connect login and then I download TONS of music on to my device for off...

307 Views

0 replies

0 likes

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Updated Password on Website Not Recognized on Phone

I updated my password on the website and then tried to login with my mobile phone but recieve message: 'unable to login. either the username or password is incorrect.' i've triple checked and and know for a fact that both are correct. btw... may want...

Casual Listener

I updated my password on the website and then tried to login with my mobile phone but recieve message:   'unable to login. either the username or password is incorrect.'   i've trip...

neo-x

Community Legend

620 Views

2 replies

0 likes

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I cannot download my playlists and song in Samsung Galaxy SII

I cannot download my playlists and song in Samsung Galaxy SII. This is a problem that i keep carry on since 2 weeks ago. I´m with a premium account that i can´t use! Please, help me solving this problem!

Casual Listener

I cannot download my playlists and song in Samsung Galaxy SII.   This is a problem that i keep carry on since 2 weeks ago. I´m with a premium account that i can´t use!   Please, hel...

neo-x

Community Legend

1584 Views

5 replies

0 likes

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local files - is syncing re-downloading?

so here's what I know: the only way to play local files on spotify is to put your local files in one playlist and download that playlist. even if you have bought/downloaded music files on your phone, spotify cannot play them unless they are uploaded ...

Casual Listener

so here's what I know:   the only way to play local files on spotify is to put your local files in one playlist and download that playlist. even if you have bought/downloaded music files on ...

neo-x

Community Legend

676 Views

2 replies

0 likes

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Playlists not updating on Spotify Mobile

Just got Spotify Premium. Made some playlists on Spotify on my PC, but they do not show up for sync on my mobile devince window in Spotify? How do I make them show up there?

Casual Listener

Just got Spotify Premium. Made some playlists on Spotify on my PC, but they do not show up for sync on my mobile devince window in Spotify? How do I make them show up there?

neo-x

Community Legend

5332 Views

3 replies

0 likes

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  • 3 replies
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Re: subscription

Why on my android phone does it now say no internet connection available when I access the spotify app when there is an internet connection? Problem after problemAnd yet I have paid for the premium service

Casual Listener

Why on my android phone does it now say no internet connection available when I access the spotify app when there is an internet connection? Problem after problem And yet I have paid for the premium...

neo-x

Community Legend

375 Views

1 replies

0 likes

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My downloaded playlists disappear from mobile

Hello, 2 days ago all my downloaded playlist have disappear from mobile, I mean they are available on ALL but not IN DOWNLOADED, so I have lost more than 10Gb of downloaded music.What has happened? I´m talking with a partner who have premium too and ...

Newbie

Hello, 2 days ago all my downloaded playlist have disappear from mobile, I mean they are available on ALL but not IN DOWNLOADED, so I have lost more than 10Gb of downloaded music. What has happene...

Xemides

Regular

616 Views

2 replies

0 likes

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problem logging in

I downloaded the app and every time I try logging in it gives me a message "you appear to be logging in to spotify from a different country " any ideas ??

Newbie

I downloaded the app and every time I try logging in it gives me a message "you appear to be logging in to spotify from a different country " any ideas ??

291 Views

0 replies

0 likes

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a few questions of spotify

hey all questions for my android handy 1. if i buy spotify and then i miss a month is my whole music which i taken aubout spotify away or can i listen to it still ? 2.Is spotify legal ? ty for the answers mfg wurst123

Regular

hey all questions for my android handy 1. if i buy spotify and then i miss a month is my whole music which i taken aubout spotify away or can i listen to it still ? 2.Is spotify legal ? ty fo...

licenced

Community Legend

559 Views

4 replies

0 likes

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htc wildfire.

hi can install spotify app but will not load or play, leaving me with a blank screen which i have to force app to close. please advise. thanks aidy

Casual Listener

hi can install spotify app but will not load or play, leaving me with a blank screen which i have to force app to close. please advise. thanks aidy

katmandu02

Casual Listener

436 Views

2 replies

0 likes

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htc wildfire

hi app will install on my htc wild fire but will not load or play, screen going blank then have to force app to close. please advise, aidy

Casual Listener

hi app will install on my htc wild fire but will not load or play, screen going blank then have to force app to close. please advise, aidy

licenced

Community Legend

628 Views

1 replies

0 likes

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data usage

Does my android tablet use my data even if listening offline?

Casual Listener

Does my android tablet use my data even if listening offline?

licenced

Community Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

skype stops spotify when pressing cancel.

Here's the situation: I'm in a chat window in skype. I press "send file" and choose "Gallery". Then i press "Cancel" in the Gallery. At that moment Spotify simply stops playing! When i press play in the widget it starts playing where it stopped. (Sam...

Casual Listener

Here's the situation: I'm in a chat window in skype. I press "send file" and choose "Gallery". Then i press "Cancel" in the Gallery. At that moment Spotify simply stops playing! When i press play in ...

312 Views

0 replies

0 likes

  • 312 Views
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  • 0 likes