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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114743 Views

26 replies

4 likes

  • 114743 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230639 Views

148 replies

11 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589831 Views

79 replies

3 likes

  • 589831 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484708 Views

580 replies

42 likes

Account
Free
  • 484708 Views
  • 580 replies
  • 42 likes

Tracks play on mobile device only

There are several tracks that play on my Droid device (Samsung G II) but not on my laptop (Toshiba). Does anybody know why this is?

Newbie

There are several tracks that play on my Droid device (Samsung G II) but not on my laptop (Toshiba).  Does anybody know why this is?

271 Views

0 replies

0 likes

  • 271 Views
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Folder Structure

On the Android App, folders created on the PC, are not visible. How can I see the folders?

Casual Listener

On the Android App, folders created on the PC, are not visible. How can I see the folders?

licenced

Community Legend

721 Views

3 replies

0 likes

  • 721 Views
  • 3 replies
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Soundproblems: sudden cracking sound and volume that raises by itself.

Hi! I bought my Samsung galaxy Ace a year ago and immediately installed the spotifyapp (premium). Recently I've had problems with the sound. The song stops and is replaced by a cracking noise. It sounds like when you're playing a cd with scars/scratc...

Newbie

Hi! I bought my Samsung galaxy Ace a year ago and immediately installed the spotifyapp (premium). Recently I've had problems with the sound. The song stops and is replaced by a cracking noise. It s...

licenced

Community Legend

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

pre. account

This is my second time dealing with this problem. I purchase the premium account and wanted to play on demand music but it keeps saying that I have to have the premium. I have the receipt for it and everything and yet it winter me play music. Only cr...

Newbie

This is my second time dealing with this problem. I purchase the premium account and wanted to play on demand music but it keeps saying that I have to have the premium. I have the receipt for it and ...

licenced

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Spotify on Android - organising tracks alphabetically

Hello I have spotify premium and have the app on my samsung galaxy S2 I have downloaded one of my playlists onto my phone - there are about 500 songs in this playlist. When viewing the plylist on my mobile the tracks come up in the order hich they we...

Newbie

Hello I have spotify premium and have the app on my samsung galaxy S2 I have downloaded one of my playlists onto my phone - there are about 500 songs in this playlist. When viewing the plylist on...

Weazel

Gig Goer

720 Views

2 replies

0 likes

  • 720 Views
  • 2 replies
  • 0 likes

Solved!! Are deleted playlists automatically removed from phone storage?

Hi, I was just wondering if anyone can confirm that if I delete a playlist that is downloaded to my phone - either via my pc or phone - that the tracks will automatically be removed from the phone's storage? ie I don't have to "undownload" the playli...

Regular

Hi, I was just wondering if anyone can confirm that if I delete a playlist that is downloaded to my phone - either via my pc or phone - that the tracks will automatically be removed from the phone's ...

Peter__

Community Legend

1230 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Latest spotify apk

I am from outside US but have a spotify premium subscription for over 3 months. Til now I was happy with the older spotify versions but I want to have access to the equalizer and the neat features of the new android. I have a kindle fire running ICS ...

Casual Listener

I am from outside US but have a spotify premium subscription for over 3 months. Til now I was happy with the older spotify versions but I want to have access to the equalizer and the neat features of...

licenced

Community Legend

7222 Views

6 replies

0 likes

  • 7222 Views
  • 6 replies
  • 0 likes

storing all music to sd card on galaxy s3

i have been working with this for about an hour now, so bare with me ahha. i just bought a galaxy s3 and realized that you can't download music straight to the sd card. i downloaded the new apk, and got to step five of this post: http://community.spo...

Newbie

i have been working with this for about an hour now, so bare with me ahha. i just bought a galaxy s3 and realized that you can't download music straight to the sd card. i downloaded the new apk, and ...

1780 Views

0 replies

0 likes

  • 1780 Views
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Don't understand the sync / download logic of the android app

When I am at a playlist at my android app, some songs have a small green down-arrow and some dont but both i can play when i switch of wifi or switch to offline mode. So why is there sometimes an arrow and sometimes not??

Roadie

When I am at  a playlist at my android app, some songs have a small green down-arrow and some dont but both i can play when i switch of wifi or switch to offline mode. So why is there sometimes ...

PeterMuc

Roadie

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Offline playlists on my android dissapears

HiI have a playlist on spotify containing 500+ songs. The offline playlist on my phone have been working fine and dandy until today when I did a factory reset. After the reset I had to download my playlist again to enable it to work offline. So I did...

Casual Listener

Hi I have a playlist on spotify containing 500+ songs. The offline playlist on my phone have been working fine and dandy until today when I did a factory reset. After the reset I had to download m...

489 Views

0 replies

0 likes

  • 489 Views
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Solved!! Not all tracks syncing to device

Hi not sure if this has been sorted elsewhere ( I check and couldn't find a solution ) but here is my problem; I am a premium member using Samsung Galaxy S3 with Jellybean 4.1. My issue concerns "downloaded" playlists, where some (about 10%) of the s...

Roadie

Hi not sure if this has been sorted elsewhere ( I check and couldn't find a solution ) but here is my problem; I am a premium member using Samsung Galaxy S3 with Jellybean 4.1. My issue concerns "d...

takingbackbenny

Roadie

3855 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Questions to the Android Sync

Why some have a arrow and some dont? And they are dark so they are downloaded? what is the green dot at the note left to Peter-PC?

Roadie

Why some have a arrow and some dont? And they are dark so they are downloaded?   what is the green dot at the note left to Peter-PC?

licenced

Community Legend

2397 Views

11 replies

0 likes

  • 2397 Views
  • 11 replies
  • 0 likes

Remove Search History

Hi, Is there a way to clear search history in Spotify Mobile for Android? I tried clearing the app's cache but does not help. Just for info ... I am using Android 4.1 Any ideas?

Casual Listener

Hi,   Is there a way to clear search history in Spotify Mobile for Android? I tried clearing the app's cache but does not help.   Just for info ... I am using Android 4.1   ...

licenced

Community Legend

4115 Views

2 replies

0 likes

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  • 2 replies
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3333 limit with own mp3s?

Hi, if i have 3333 songs of spotify synced to my android phone, can i add own mp3s or is this also not possible?

Roadie

Hi, if i have 3333 songs of spotify synced to my android phone, can i add own mp3s or is this also not possible?

PeterMuc

Roadie

1866 Views

13 replies

0 likes

  • 1866 Views
  • 13 replies
  • 0 likes

Synced Songs Dissappearing?

This is the third time I've had to sync my playlists for offline mode to my Andriod. Initially, all the songs will be downloaded and I can play them without a data connection, but I check back a few days later and all but 20 or so (from a 200 song pl...

Newbie

This is the third time I've had to sync my playlists for offline mode to my Andriod. Initially, all the songs will be downloaded and I can play them without a data connection, but I check back a few ...

Goodman

Spotify Legend

786 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Playlists are removed

Hallo Community, I have a problem with my spotify premium account. my notebook and also my smartphone (android) remove some of my playlists. What i mean is that i download them and after a day or times like that, i need to download them again to hear...

Visitor

Hallo Community, I have a problem with my spotify premium account. my notebook and also my smartphone (android) remove some of my playlists. What i mean is that i download them and after a day ...

Goodman

Spotify Legend

3203 Views

30 replies

0 likes

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  • 30 replies
  • 0 likes

My offline playlists disappear and i have to keep re-downloading them onto my HTC Evo (Android)

I am a premium member in order to listen to spotify on my phone and the offline playslists are a big part of why i pay. I will download some playlists and then the next day open up spotify on my phone and they are no longer there in the "downloaded p...

Newbie

I am a premium member in order to listen to spotify on my phone and the offline playslists are a big part of why i pay.  I will download some playlists and then the next day open up spotify on m...

Goodman

Spotify Legend

31098 Views

19 replies

29 likes

  • 31098 Views
  • 19 replies
  • 29 likes

Local files won't sync to my Samsung Galaxy s3

Hi, I can't sync my local files to my phone. He doesn't even find my phone in 'Devices' anymore. First it all worked well and now on my spotify app it says: 'The track is unavailable' all the time. The songs that aren't local files all sync automatic...

Newbie

Hi,   I can't sync my local files to my phone. He doesn't even find my phone in 'Devices' anymore. First it all worked well and now on my spotify app it says: 'The track is unavailable' all ...

Pettigrew95

Regular

1668 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Music controls missing on Android 4.2

I've just updated my Nexus 7 to Android 4.2, and the music controls are now missing from the lock screen if Spotify is playing. I'd imagine this is due to the fact that Google have changed the way that Spotify music controls work on 4.2 (perhaps Spot...

Regular

I've just updated my Nexus 7 to Android 4.2, and the music controls are now missing from the lock screen if Spotify is playing. I'd imagine this is due to the fact that Google have changed the way th...

kria

Newbie

2290 Views

4 replies

1 likes

  • 2290 Views
  • 4 replies
  • 1 likes

Solved!! No Internet Connection on my Nexus 7 Tablet or Nexus Phone

For 3 days I have not been able to use Spotify on my Nexus 7 tablet or Nexus phone at home or at the office. It says at the bottom No Internet connection available. However I am able to stream Google Music, Pandora etc just fine over the same network...

Newbie

For 3 days I have not been able to use Spotify on my Nexus 7 tablet or Nexus phone at home or at the office. It says at the bottom No Internet connection available. However I am able to stream Google...

thethrasher

Newbie

4249 Views

2 replies

0 likes

  • 4249 Views
  • 2 replies
  • 0 likes