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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394421 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8377 Views

0 replies

7 likes

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i still cant log in

At first i couldnt log in because i didnt have premium but now when i do it still wont log in??? I dont like to pay for stuff that wont work...

Casual Listener

At first i couldnt log in because i didnt have premium but now when i do it still wont log in??? I dont like to pay for stuff that wont work...

licenced

Community Legend

692 Views

5 replies

0 likes

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This app sucks!

I had the Iphone and was paying for the app and when i switched to android i started paying again yesterday.... the app wont even work at all! ive restarted my phone, took the battery out, uninstalled the app and reinstalled it, shut it down completl...

Newbie

I had the Iphone and was paying for the app and when i switched to android i started paying again yesterday.... the app wont even work at all! ive restarted my phone, took the battery out, uninstalle...

neo-x

Community Legend

833 Views

1 replies

0 likes

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Offline

Can anyone confirm that when i have spotify online that any songs I play that are synced to my iPhone are played from the device (as they are when in offline mode) and not via my 3G allowance.

Regular

Can anyone confirm that when i have spotify online that any songs I play that are synced to my iPhone are played from the device (as they are when in offline mode) and not via my 3G allowance.

neo-x

Community Legend

601 Views

2 replies

0 likes

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Unable to sync playlist/music to SD card (Using Premium)

I'm unable to sync my playlist/music to my SD card on my android device. It is only allowing me to save my music on my internal memory and I am running out of space. Is there any possible way I can sync my music to my SD card on my devices or to crea...

Casual Listener

I'm unable to sync my playlist/music to my SD card on my android device. It is only allowing me to save my music on my internal memory and I am running out of space. Is there any possible way I can s...

neo-x

Community Legend

4781 Views

7 replies

3 likes

  • 4781 Views
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FINALLY solved my local file syncing problem

I have a Samsung Galaxy S3. Like a lot of other people I had the file local file syncing issue. I could "download" files from Spotify's servers that weren't local files, but I couldn't get it to copy files from my computer to my device. I tried every...

Newbie

I have a Samsung Galaxy S3.  Like a lot of other people I had the file local file syncing issue.  I could "download" files from Spotify's servers that weren't local files, but I couldn't ge...

neo-x

Community Legend

2508 Views

3 replies

2 likes

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Downloading Issues, International

Hi there, First, could someone knowledgeable have a look into this unaddressed issue: http://community.spotify.com/t5/Mobile-Android/Percentage-of-downloaded-tracks-reduced-after-every-app-start/m-p/137174 It seems to be unlike the other Android down...

Casual Listener

  Hi there,   First, could someone knowledgeable have a look into this unaddressed issue:   http://community.spotify.com/t5/Mobile-Android/Percentage-of-downloaded-tracks-red...

neo-x

Community Legend

402 Views

1 replies

0 likes

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How do I unsubribe from Sportify on my Samsung Galaxy S3?

Hi, I downloaded the sportify app on my phone and did not realise that you would be charged after 48 hrs. I have unistalled it from my phone but does this mean I will not e charged at all? Thanks

Newbie

Hi,   I downloaded the sportify app on my phone and did not realise that you would be charged after 48 hrs. I have unistalled it from my phone but does this mean I will not e charged at all?...

neo-x

Community Legend

489 Views

2 replies

0 likes

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I can't use my spotify in my android,

On screen a message says: no internet conexion, and it's not true. Only my Spotify Premium doesn't work. All the apps, facebook, twitter, etc, works perfectly. What's the problem? I want my spotify every time, every day. Thanks

Newbie

On screen a message says: no internet conexion, and it's not true. Only my Spotify Premium doesn't work. All the apps, facebook, twitter, etc, works perfectly. What's the problem? I want my spotify e...

user-removed

Not applicable

546 Views

2 replies

0 likes

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sin conexión a internet

Tengo Spotify Premiun, me han cobrado el recibo, exactamente ayer. Cuando intento buscar canciones o escuchar las playlist que he hecho, me dice: sin conexión a internet. Solo puedo escuchar las playlist descargadas. Tengo conexión wi-fi y también ta...

Newbie

Tengo Spotify Premiun, me han cobrado el recibo, exactamente ayer. Cuando intento buscar canciones o escuchar las playlist que he hecho, me dice: sin conexión a internet. Solo puedo escuchar las play...

carlengues

Casual Listener

1387 Views

2 replies

5 likes

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synced local files

how can i get them OFF my phone. I have unselected the local files from the app on my mac. But it still says I have 10.1G used.

Regular

how can i get them OFF my phone.  I have unselected the local files from the app on my mac.  But it still says I have 10.1G used.  

licenced

Community Legend

574 Views

2 replies

0 likes

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galaxy tablet

I have downloaded latest spotify on tomy galaxy tablet.however if i try to playin offlineit says my licence has expired. What does this mean.technically challenged so simple advice would be appreciated.thanks

Casual Listener

I have downloaded latest spotify on tomy galaxy tablet.however if i try to playin offlineit says my licence has expired. What does this mean.technically challenged so simple advice would be appreciat...

GOBLUE80

Music Fan

481 Views

1 replies

0 likes

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my phone won't sync all my playlists

I recently bought a new android phone and when trying to sync my spotify playlists, the phone will only sync about 200 songs before it stops. I know it is not the SD card that is the problem as I just bought one with 16GB. Can someone tell me what se...

Casual Listener

I recently bought a new android phone and when trying to sync my spotify playlists, the phone will only sync about 200 songs before it stops. I know it is not the SD card that is the problem as I jus...

Peter__

Community Legend

660 Views

1 replies

0 likes

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problem with playlist folder ???

Dear moderator, Recently I noticed that I have some problems with a playlist folder on Spotify.The issue is that when I turn on Spotify on my personal computer I see no playlist folder at al. But , when I log on at Spotify on my Samsung galaxy S3 dev...

Regular

Dear moderator, Recently I noticed that I have some problems with a playlist folder on Spotify. The issue is that when I turn on Spotify on my personal computer I see no playlist folder at al. B...

hansplas8

Regular

544 Views

2 replies

0 likes

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Spotify crash? notification bar gone

Today I was listening to music and suddenly my spotify stopped playing the screen was frozen and went the screen came back on the icons in the notification bar started popping back up one at a time including the time. Does anyone know what caused thi...

Newbie

Today I was listening to music and suddenly my spotify stopped playing the screen was frozen and went the screen came back on the icons in the notification bar started popping back up one at a time i...

359 Views

0 replies

0 likes

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Samsung Galaxy S3 Lags

Hello, I've got a problem with the app on my Samsung Galaxy S3. When I scroll threw my playlists, it's lagging. I already reinstall the app and deleted the Cache but it's still lagging. I hope you can give me a hint to fix it. Sorry for my English, I...

Casual Listener

Hello, I've got a problem with the app on my Samsung Galaxy S3. When I scroll threw my playlists, it's lagging. I already reinstall the app and deleted the Cache but it's still lagging. I hope yo...

greatfruut

Casual Listener

647 Views

2 replies

0 likes

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New version of Spotify not recognizing that a device is plugged in.

This is so freaking frustrating...what a piece of crap app...seriously. I've never had so many problems with one app in my life....it's laughable. The main problem is that it's finicky about recognizing my android device. When I run the latest versio...

Newbie

This is so freaking frustrating...what a piece of crap app...seriously.   I've never had so many problems with one app in my life....it's laughable.   The main problem is that it's ...

David

Spotify Legend

1391 Views

2 replies

0 likes

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search within playlist etc

hello, is it not possible to search within one's own playlists (and own local downloaded tracks)? (premium member)

Roadie

hello, is it not possible to search within one's own playlists (and own local downloaded tracks)?    (premium member)

Peter__

Community Legend

864 Views

5 replies

1 likes

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Would Spotify be so kind as to prioritise landscape mode for Android tablets?

Seeing as the last thread was so cruelly closed because it had annoying capitals in the title (and the admin was seemingly unable to alter that), may I once again request that Spotify prioritise a landscape mode please? Paying Spotify subscirbers usi...

Casual Listener

Seeing as the last thread was so cruelly closed because it had annoying capitals in the title (and the admin was seemingly unable to alter that), may I once again request that Spotify prioritise a la...

neo-x

Community Legend

462 Views

2 replies

0 likes

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PLEASE ALLOW FOR LANDSCAPE VIEW TO BE USED ON ANDROID!!!!

I own a Asus Transformer prime with an attachable keyboard. Spotify only allows for portrait view which is EXTREMELY annoying on top of being a basic app feature. When I have my transformer attached to the keyboard since Spotify only allows for portr...

Newbie

I own a Asus Transformer prime with an attachable keyboard. Spotify only allows for portrait view which is EXTREMELY annoying on top of being a basic app feature. When I have my transformer attached ...

Goodman

Spotify Legend

671 Views

3 replies

3 likes

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Error synchronizing my mobile song with my computer's local file

An error occurred when I tried to synchronize that song "Fall for You" by Secondhand Serenade in the album "A Twist in My Story". As I know, this song is not available in my country - Germany, but I have this song in my laptop. So i put it into my pl...

Newbie

An error occurred when I tried to synchronize that song "Fall for You" by Secondhand Serenade in the album "A Twist in My Story". As I know, this song is not available in my country - Germany, but ...

Peter__

Community Legend

420 Views

1 replies

0 likes

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  • 0 likes