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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110791 Views

26 replies

3 likes

  • 110791 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

223075 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 223075 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580039 Views

79 replies

3 likes

  • 580039 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477657 Views

577 replies

40 likes

Account
Free
  • 477657 Views
  • 577 replies
  • 40 likes

Local files won't sync to my Samsung Galaxy s3

Hi, I can't sync my local files to my phone. He doesn't even find my phone in 'Devices' anymore. First it all worked well and now on my spotify app it says: 'The track is unavailable' all the time. The songs that aren't local files all sync automatic...

Newbie

Hi,   I can't sync my local files to my phone. He doesn't even find my phone in 'Devices' anymore. First it all worked well and now on my spotify app it says: 'The track is unavailable' all ...

Pettigrew95

Regular

1665 Views

1 replies

0 likes

  • 1665 Views
  • 1 replies
  • 0 likes

Music controls missing on Android 4.2

I've just updated my Nexus 7 to Android 4.2, and the music controls are now missing from the lock screen if Spotify is playing. I'd imagine this is due to the fact that Google have changed the way that Spotify music controls work on 4.2 (perhaps Spot...

Regular

I've just updated my Nexus 7 to Android 4.2, and the music controls are now missing from the lock screen if Spotify is playing. I'd imagine this is due to the fact that Google have changed the way th...

kria

Newbie

2284 Views

4 replies

1 likes

  • 2284 Views
  • 4 replies
  • 1 likes

Solved!! No Internet Connection on my Nexus 7 Tablet or Nexus Phone

For 3 days I have not been able to use Spotify on my Nexus 7 tablet or Nexus phone at home or at the office. It says at the bottom No Internet connection available. However I am able to stream Google Music, Pandora etc just fine over the same network...

Newbie

For 3 days I have not been able to use Spotify on my Nexus 7 tablet or Nexus phone at home or at the office. It says at the bottom No Internet connection available. However I am able to stream Google...

thethrasher

Newbie

4240 Views

2 replies

0 likes

  • 4240 Views
  • 2 replies
  • 0 likes

Did they fix the Premium problem?

I see lots of entries that other people have had the save problem that Im having but I don't see any posts that have a fix for it. I upgraded to Premium on my GalaxyS3 but Spotify doesn't recognize and won't let me know download anything.

Casual Listener

I see lots of entries that other people have had the save problem that Im having but I don't see any posts that have a fix for it.  I upgraded to Premium on my GalaxyS3 but Spotify doesn't recog...

kh66

Casual Listener

508 Views

2 replies

0 likes

  • 508 Views
  • 2 replies
  • 0 likes

premium not working

I.downloaded.the spotify app.then paid for spotify premium. Anytime i try to listen to.a.track.though it says that the option is only available to.premium subscribers. Not sure what to do. I have a droid razr if that helps.

Newbie

I.downloaded.the spotify app.then paid for spotify premium. Anytime i try to listen to.a.track.though it says that the option is only available to.premium subscribers. Not sure what to do. I have a ...

Peter__

Community Legend

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

When can we expect getting a fix for the External SD issue?

It's been a good long while now, or at least it feels like forever ago that this function was so cruelly removed from me, I honestly almost regret updating that time.(darn my latest version fetish) So when will they make it so that I can download my ...

Casual Listener

It's been a good long while now, or at least it feels like forever ago that this function was so cruelly removed from me, I honestly almost regret updating that time.(darn my latest version fetish) ...

licenced

Community Legend

762 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! Got premium (trial) but cant play songs on mobile.

I dont hear adds in the desktop player but when I try and play a song, not the radio but a single song on my mobile player it woln't play. Ive tried logging in and out several times and restarted my phone. I did get the recipt in my email as well. Wh...

Newbie

I dont hear adds in the desktop player but when I try and play a song, not the radio but a single song on my mobile player it woln't play.  Ive tried logging in and out several times and resta...

licenced

Community Legend

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Download Playlist Then Change Download Quality

So I downloaded all my playlists to my phone locally and then I realized in settings that the download quality was on Normal. So I switched to Extreme. My question: Do I need to delete and re-download all playlists or will they convert to Extreme qua...

Regular

So I downloaded all my playlists to my phone locally and then I realized in settings that the download quality was on Normal. So I switched to Extreme. My question: Do I need to delete and re-downloa...

802 Views

0 replies

5 likes

  • 802 Views
  • 0 replies
  • 5 likes

Songs won't appear - HTC Desire

Hi, I'm having a problem with spotify on my HTC Desire. I installed spotify and playlists appear but there are no songs mostly, although some songs have randomly downloaded (1 in one playlist, 10 in another). Also it won't sync with my PC even though...

Regular

Hi, I'm having a problem with spotify on my HTC Desire. I installed spotify and playlists appear but there are no songs mostly, although some songs have randomly downloaded (1 in one playlist, 10 in ...

licenced

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Spotify on Galaxy S II

I can only get the radio to work. Can someone please help me?? I used the Spotify Premium 30 day trial and I would like to figure it out. I love my Spotify online, I want it to travel with me on my phone. Please someone help a girl out.

Regular

I can only get the radio to work.  Can someone please help me??  I used the Spotify Premium 30 day trial and I would like to figure it out.  I love my Spotify online, I want it to trav...

licenced

Community Legend

1975 Views

14 replies

0 likes

  • 1975 Views
  • 14 replies
  • 0 likes

Spotify songs grey out & then all playlists disappear

Hi there, I'm a Spotify premium member and over the last few months, songs in my playlist as slowly greying out, and for the 3rd time in as many months, my playlists have completely disappeared completely from my android phone. This didn’t happen on ...

Casual Listener

Hi there, I'm a Spotify premium member and over the last few months, songs in my playlist as slowly greying out, and for the 3rd time in as many months, my playlists have completely disappeared ...

Mattbaldwin20

Casual Listener

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Unique Spotify Account - Doesn´t Work on Android (GB and ICS Tested)

Hi I have encountered a strange problem on my andriod devices. My account works fine with IOS 6 and a regular laptop comoputer (online/offline) but with my HTC Desire - OS: Gingerbread and Galaxy TAB 10" OS: ICS all my playlists doesn´t show any trac...

Newbie

Hi   I have encountered a strange problem on my andriod devices. My account works fine with IOS 6 and a regular laptop comoputer (online/offline) but with my HTC Desire - OS: Gingerbr...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
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HTC Desire HD

Hi! I am using Spotify Premium now for six months. But most of the time I got a lot of Problems. The most annoying one, is that when I am listening to music (no matter 3g or wifi) my phone calls people. Also, sometimes there is no sound. The music is...

Newbie

Hi!   I am using Spotify Premium now for six months. But most of the time I got a lot of Problems. The most annoying one, is that when I am listening to music (no matter 3g or wifi) my pho...

fredriko

Newbie

780 Views

2 replies

0 likes

  • 780 Views
  • 2 replies
  • 0 likes

Help for HTC One X

Hi guys, I downloaded the Spotify app and I logged in and everything. But I can't download any of my playlists or play any song for that matter, I've been waiting a week now and its still on 0%. I'm not the only person with this problem, my sister ha...

Newbie

Hi guys, I downloaded the Spotify app and I logged in and everything. But I can't download any of my playlists or play any song for that matter, I've been waiting a week now and its still on 0%. I'm ...

user-removed

Not applicable

1118 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Android App not loading - VZW gNex 4.0.4 update

For the last few weeks the Beta Preview (and now official Beta release via App Store) will not load whatsoever. When I open the app I get a white screen and the menu button ONLY, with the menu being empty when clicked. I'm not 100% certain, but it se...

Casual Listener

For the last few weeks the Beta Preview (and now official Beta release via App Store) will not load whatsoever. When I open the app I get a white screen and the menu button ONLY, with the menu being ...

ZAcord

Casual Listener

2532 Views

4 replies

1 likes

  • 2532 Views
  • 4 replies
  • 1 likes

Re: Spotify reading wrong the free space for the memory in my Galaxy s2

i have 984 stared songs on my spotify and when i offline sync the song it koms up an syncing error whit the messagse - you have no more space on your device. help me

Newbie

i have 984 stared songs on my spotify and when i offline sync the song it koms up an syncing error whit the messagse - you have no more space on your device. help me

licenced

Community Legend

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

less offline songs in localsync folder on mobile than downloaded

Hello, I have Spotify Premium. If Imake a playlist of 707songs offline for my mobile phone (HTC DesireZ with 32gb on sdcard) I eventualy only have 179 songs offline in my localsync folder (sd/card/Android/data/com.spotify.mobile.android.ui/cache/user...

Regular

Hello,   I have Spotify Premium. If Imake a playlist of 707songs offline for my mobile phone (HTC DesireZ with 32gb on sdcard) I eventualy only have 179 songs offline in my localsync folder ...

Peter__

Community Legend

931 Views

3 replies

0 likes

  • 931 Views
  • 3 replies
  • 0 likes

Really poor sound quality in synced songs.

As the title says, every song i download onto my Galaxy Note through Spotify is simply.. really poor. And yes, I do know it's limited to Spotify. First of all, I have songs stored directly on my phone, and the sound on those songs are perfect. I've w...

Newbie

As the title says, every song i download onto my Galaxy Note through Spotify is simply.. really poor.   And yes, I do know it's limited to Spotify. First of all, I have songs stored directly...

631 Views

0 replies

0 likes

  • 631 Views
  • 0 replies
  • 0 likes

artist not available on mobile.

The band Draconian is available through spotify on my pc however when I try to access them on the mobile app they're not available, they don't even show up in the playlists that I have put tem in. please help.

Gig Goer

The band Draconian is available through spotify on my pc however when I try to access them on the mobile app they're not available, they don't even show up in the playlists that I have put tem in. &n...

rdngmikey

Gig Goer

715 Views

3 replies

0 likes

  • 715 Views
  • 3 replies
  • 0 likes

Wrong Folder & misplaced playlists

Hi Spotify users, Since the last update I noticed that I have a Folder displayed that I don't have in the desktop app, or in the previous version of the mobile app. And some playlist which are not in a folder normally goes into that folder. I point o...

Visitor

Hi Spotify users,   Since the last update I noticed that I have a Folder displayed that I don't have in the desktop app, or in the previous version of the mobile app. And some playlist whi...

kharwood

Newbie

1232 Views

4 replies

0 likes

  • 1232 Views
  • 4 replies
  • 0 likes