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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194939 Views

131 replies

10 likes

Android
autoplay
bluetooth
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  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536292 Views

78 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440142 Views

565 replies

37 likes

Account
Free
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Download stuck at 71% every time - Samsung Galaxy Nexus

I've been trying to download one playlist for the nth time. Each time it gets to 71% and stops downloading. I have version 0.5.4.73 (0.71.5797.gbec773d4). I have 14.8 GB free on the device. Why does it keep stopping at 71%? This is a bit frustrating;...

Music Fan

I've been trying to download one playlist for the nth time. Each time it gets to 71% and stops downloading. I have version 0.5.4.73 (0.71.5797.gbec773d4). I have 14.8 GB free on the device. Why does ...

758 Views

0 replies

0 likes

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Unknown iTunes list on Android device - HELP!

I just purchased Spotify Premium. I loaded the app onto my Note II and when I logged in (which I did via Facebook) a playlist appeared that I have never seen before. It is marked 'iTunes' and is has music on it that I have never owned (or would want ...

Newbie

I just purchased Spotify Premium.    I loaded the app onto my Note II and when I logged in (which I did via Facebook) a playlist appeared that I have never seen before.  It is mark...

Richard

Community Legend

486 Views

2 replies

0 likes

  • 486 Views
  • 2 replies
  • 0 likes

In Africa

I'm in Africa for 3 months and I cant connect my mobile to the computer. Its only possible to have one computer/telephone on this internet. And now I cant play the songs on my mobile. WHAT DO I DO? I need my music!

Newbie

I'm in Africa for 3 months and I cant connect my mobile to the computer. Its only possible to have one computer/telephone on this internet. And now I cant play the songs on my mobile. WHAT DO I DO? I...

licenced

Community Legend

624 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Random stops/crashes - Moto Photon q 4g lte XT897 Sprint

Anytime I pause, try to skip a song, or change playlists spotify stops. It doesn't always Crash entirely. If I set it to a playlist and leave it alone (not unlocking phone at all) it will play without issue. It does this in 4g/3g/wifi/offlinemode/air...

Music Fan

Anytime I pause, try to skip a song, or change playlists spotify stops. It doesn't always Crash entirely.  If I set it to a playlist and leave it alone (not unlocking phone at all) it will pl...

radius314

Newbie

681 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

won't download, have to do a factory resett, then it eats bandwidht like a leech...

Seriusly, are you trying to make me go on a killing rampage? First The android app to my HTC Desire-Z stopps downloading my any new additions. so i have to do a frickin' factory resett to even get it to work, (yes that is the solution the forum came ...

Casual Listener

Seriusly, are you trying to make me go on a killing rampage? First The android app to my HTC Desire-Z stopps downloading my any new additions. so i have to do a frickin' factory resett to even get it...

282 Views

0 replies

0 likes

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Problems with spotify on mobile

Hello, I got a problem with my Sony Xperia mini (android 4.0.4) and spotify mobile. Everytime I open Spotify, it says "unable to connect to internet". I got spotify premium, but it didn't sync with my android phone, then I uninstalled spotfy on my mo...

Casual Listener

Hello,   I got a problem with my Sony Xperia mini (android 4.0.4) and spotify mobile. Everytime I open Spotify, it says "unable to connect to internet". I got spotify premium, but it didn't ...

thorgal21

Casual Listener

929 Views

4 replies

0 likes

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Help no download

Spoiler (Highlight to read)Have an ematic , cheep tablet, running android but can't find the proper download. All mobile downloads seem to be for phones any help Have an ematic , cheep tablet, running android but can't find the proper download. All m...

Newbie

Have an ematic , cheep tablet, running android but can't find the proper download. All mobile downloads seem to be for phones any help   

neo-x

Community Legend

729 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Bug: Android app crashes on startup with too many playlists

There appears to be a limit on the number of playlists supported in the Android app. The bug manifests itself by causing Spotify to crash on startup leaving the user no choice, but to wipe the app and all sync'ed data, remove the additional playlists...

Regular

There appears to be a limit on the number of playlists supported in the Android app.  The bug manifests itself by causing Spotify to crash on startup leaving the user no choice, but to wipe the ...

smallo

Newbie

22358 Views

65 replies

15 likes

  • 22358 Views
  • 65 replies
  • 15 likes

phone music to spotify

hello! I have own music on my phone.. Iwant those to my spotify list.. Can i do it somehow..

Newbie

hello! I have own music on my phone.. Iwant those to my spotify list.. Can i do it somehow..

licenced

Community Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Unable to connect to spotify

Hi - I have been unable to browse music on spotify for the past three days via my sonus controller - keep getting the "theres a problem connecting to spotify message" - anyone else getting the same?

Newbie

Hi - I have been unable to browse music on spotify for the past three days via my sonus controller - keep getting the "theres a problem connecting to spotify message" - anyone else getting the same?

licenced

Community Legend

586 Views

1 replies

0 likes

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  • 1 replies
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Spotify Mobile Showing "No Internet connection available"

Description Spotify Mobile is showing "No Internet connection available" down the bottom. What are the steps you took to get to the error/issue? Open Spotify Mobile client. What I expected to happen It to work. The phone has internet connectivity Did...

Newbie

Description Spotify Mobile is showing "No Internet connection available" down the bottom.   What are the steps you took to get to the error/issue? Open Spotify Mobile client.   ...

802 Views

0 replies

0 likes

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"Spotify is misconfigured for Facebook login" ???

Hi Guys I keep recieving this message when trying to log in to Spotify via Facebook on the Kindle Fire HD. I can log in no probs using a PC or laptop device but when I try to access it on the Fire I get the following message. "Spotify is misconfigure...

Newbie

Hi Guys   I keep recieving this message when trying to log in to Spotify via Facebook on the Kindle Fire HD.  I can log in no probs using a PC or laptop device but when I try to access ...

633 Views

0 replies

0 likes

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Solved!! Phone OS upgrade forces Spotify to redownload all the music again.

Description When upgrading a Phone OS (in my case, flashing a new ROM, but in other cases Ice Cream Sandiwch to JellyBean for example) Spotify fails to recognize the music files already downloaded on the phone. I can clearly see the files in the fold...

Casual Listener

Description When upgrading a Phone OS (in my case, flashing a new ROM, but in other cases Ice Cream Sandiwch to JellyBean for example) Spotify fails to recognize the music files already downloaded ...

boredomkills

Casual Listener

1029 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Missing tracks in my playlist

I have problem finding all of my tracks that I've got in my playlist on my new HTC One x. The playlist got 735tracks, and I can only find 40-60 of them on my phone. At first i got all of the songs except the 2 last added songs, and spotify said it wa...

Newbie

I have problem finding all of my tracks that I've got in my playlist on my new HTC One x. The playlist got 735tracks, and I can only find 40-60 of them on my phone. At first i got all of th...

mmomtchev

Casual Listener

2421 Views

10 replies

3 likes

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  • 10 replies
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Solved!! WHY?!

I'm seriously pissed as hell right now! Why the hell is the option to save offlineplaylist to SD removed?! Why do I have to copy all my stuff on the phone to the computer to be able to play it through spotify?! Why am I not able to simply move the wh...

Regular

I'm seriously pissed as hell right now!   Why the hell is the option to save offlineplaylist to SD removed?! Why do I have to copy all my stuff on the phone to the computer to be able to p...

Martinmutter

Regular

2688 Views

9 replies

4 likes

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  • 9 replies
  • 4 likes

Spotify Bug in Android 4.1.2?

Hey, just upgraded both my Galaxy Nexus (VZW) (rooted) and my Nexus 7 (unrooted) to Android 4.1.2, and It seems that My PC version of spotify is no longer able to see them in the device list, even when they are both connected to the same hotspot as t...

Newbie

Hey, just upgraded both my Galaxy Nexus (VZW) (rooted) and my Nexus 7 (unrooted) to Android 4.1.2, and It seems that My PC version of spotify is no longer able to see them in the device list, even wh...

tkonrath

Newbie

1083 Views

1 replies

1 likes

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  • 1 replies
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Bluetooth occasionally breaks spotify

If I am listening to spotify in my car and turn my vehicle off, there is a chance that if I start my car back up and the bluetooth connects that spotify will start playing by itself. If and when it does this, as it isnt a 100% chance, it will break s...

Music Fan

If I am listening to spotify in my car and turn my vehicle off, there is a chance that if I start my car back up and the bluetooth connects that spotify will start playing by itself.  If and whe...

337 Views

0 replies

1 likes

  • 337 Views
  • 0 replies
  • 1 likes

delet account

How do I delet my account?

Casual Listener

How do I delet my account?

Richard

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Offline playlists wiped when renewing contract

Hello, I had the mistfortune to have my credit card stolen. I had to discard it and make a new one. I thought spotify would alert me my subscription fee had been refused. Well, they did, after reverting my account to "free" and disabling my mobile ap...

Roadie

Hello,   I had the mistfortune to have my credit card stolen. I had to discard it and make a new one.  I thought spotify would alert me my subscription fee had been refused. Well, the...

254 Views

0 replies

0 likes

  • 254 Views
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  • 0 likes