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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114694 Views

26 replies

4 likes

  • 114694 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230545 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230545 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589723 Views

79 replies

3 likes

  • 589723 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484631 Views

580 replies

42 likes

Account
Free
  • 484631 Views
  • 580 replies
  • 42 likes

Playlists not showing up

Running the latest version of Spotify on my G2 (running Gingerbread), and none of my playlists are showing up, except for my starred playlist. This occured after I reinstalled the app on my phone, because specific playlists weren't showing up, and no...

Casual Listener

Running the latest version of Spotify on my G2 (running Gingerbread), and none of my playlists are showing up, except for my starred playlist. This occured after I reinstalled the app on my phone, be...

alharmon

Newbie

2591 Views

2 replies

0 likes

  • 2591 Views
  • 2 replies
  • 0 likes

Solved!! "Offline syncing has stopped as there's no space left on this device"

Rooted my cellphone (LG GX2) and installed the Cyanogen mod. All the stuff I had on the cellphone previously is gone which means I had to install and synchronize/download Spotify and my playlists. Before I rooted my phone and installed the Cyanogen m...

Casual Listener

  Rooted my cellphone (LG GX2) and installed the Cyanogen mod. All the stuff I had on the cellphone previously is gone which means I had to install and synchronize/download Spotify and m...

Peter__

Community Legend

2415 Views

2 replies

1 likes

  • 2415 Views
  • 2 replies
  • 1 likes

Solved!! Undownloaded playlists keep redownloading unbidden

Hi, I had a search around but I could only find threads with the opposite problem - playlists not downloading or staying downloaded.My problem is that I have an unlimited data plan, so I don't need my playlists downloaded to my phone (a Samsung Galax...

Regular

Hi, I had a search around but I could only find threads with the opposite problem - playlists not downloading or staying downloaded. My problem is that I have an unlimited data plan, so I don...

MrHowl

Regular

1162 Views

2 replies

0 likes

  • 1162 Views
  • 2 replies
  • 0 likes

HTC sensation - Spotify premium not working properly

So I installed spotify premium and made a playlist. Once I download the playlist to my phone and go to offline mode, everything is fine. However, when I need to restart my phone, or sometimes even if I close the app, my songs disappear. This is espec...

Newbie

So I installed spotify premium and made a playlist. Once I download the playlist to my phone and go to offline mode, everything is fine. However, when I need to restart my phone, or sometimes even if...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Solved!! premium account doesnt work one mobile

hi, my name is mike. i have spotify premium and it worked great untill i got a new phone, it now only works on my computer. i cant log in on my mobile with facebook or my spotify account, and when it does i get a pop up of spotify ( if i am new to sp...

Newbie

hi,  my name is mike.   i have spotify premium and it worked great untill i got a new phone, it now only works on my computer. i cant log in on my mobile with facebook or my spotify a...

licenced

Community Legend

665 Views

1 replies

0 likes

  • 665 Views
  • 1 replies
  • 0 likes

Spotify mobile does not work on my Samsung Galaxy S

It used to work fine, then I updated it and it just comes up with a white screen and eventually shuts itself down. I can use it on my laptop but I really want it to work on my phone. It is the main reason I paid for premium. If it doesn't get figured...

Newbie

It used to work fine, then I updated it and it just comes up with a white screen and eventually shuts itself down. I can use it on my laptop but I really want it to work on my phone. It is the main r...

licenced

Community Legend

1469 Views

2 replies

0 likes

  • 1469 Views
  • 2 replies
  • 0 likes

Next track not playing. HTC Desire HD

Hi folks, I know this has been covered many times, but it is driving me nuts. My device (premium account and streaming music) won't play the next track. However, If I connect my car charger, it does. Don't want to connect the charger every time I wan...

Regular

Hi folks, I know this has been covered many times, but it is driving me nuts. My device (premium account and streaming music) won't play the next track. However, If I connect my car charger, it does....

Torgseye

Casual Listener

1345 Views

8 replies

0 likes

  • 1345 Views
  • 8 replies
  • 0 likes

Kindle Edition apk download

I got a premium subscription now and since I have a Kindle fire tablet lying around, I would like to install Spotify on there. Unfortunately trying to download the apk seems only possible via the Amazon App Store the one that doesn't work for anyone ...

Visitor

I got a premium subscription now and since I have a Kindle fire tablet lying around, I would like to install Spotify on there.   Unfortunately trying to download the apk seems only possible ...

user-removed

Not applicable

5351 Views

5 replies

0 likes

  • 5351 Views
  • 5 replies
  • 0 likes

Solved!! ANDROID TABLET COMPATABILITY

i WOULD LIKE TO INSTALL SPOTIFY ON ANDRIOD TABLET BY NEXTBOOK, ANY SUGGESTIONS? I CON NOT LOCATE IT ON THE DROID MARKET TO DOWNLOAD AND I DONT KNOW HOW TO TRANSFER THE FILE FROM MY PC, IT WORKED FLAWLESSLY TO MY DROID PHONE AND IT WAS SIMPLE. BUT I C...

Newbie

i WOULD LIKE TO INSTALL SPOTIFY ON ANDRIOD TABLET BY NEXTBOOK, ANY SUGGESTIONS? I CON NOT LOCATE IT ON THE DROID MARKET TO DOWNLOAD AND I DONT KNOW HOW TO TRANSFER THE FILE FROM MY PC, IT WORKED FLAW...

Peter__

Community Legend

11028 Views

11 replies

0 likes

  • 11028 Views
  • 11 replies
  • 0 likes

Playlists partially resync every time i open spotify

Lately i've been loading spotify in the morning and the end few tracks (up to about 10/15 maybe) of playlists decide they aren't synced and download again. This has been happening every time for the past few weeks. I thought it might be to do with no...

Casual Listener

Lately i've been loading spotify in the morning and the end few tracks (up to about 10/15 maybe) of playlists decide they aren't synced and download again. This has been happening every time for the ...

myroundbox

Casual Listener

783 Views

3 replies

0 likes

  • 783 Views
  • 3 replies
  • 0 likes

Clearing Recents Kills Queue

First I want to say that I love the Spotify app. It looks great, and 90%, it's super easy to use. My only problem, however, has to do with clearing recent apps in JB. I'm OCD about my phone and what's running. Because of this, basically every time I ...

Casual Listener

First I want to say that I love the Spotify app. It looks great, and 90%, it's super easy to use. My only problem, however, has to do with clearing recent apps in JB. I'm OCD about my phone and what'...

licenced

Community Legend

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

upgraded to premium, still appearing as free

HiGot premium for free for 3 months through virgin media, downloaded it, logged in through Facebook and it is not showing as premium. Tried logging out and in, uninstall and reinstall, got nothing. Help?

Casual Listener

Hi Got premium for free for 3 months through virgin media, downloaded it, logged in through Facebook and it is not showing as premium. Tried logging out and in, uninstall and reinstall, got nothing....

David

Spotify Legend

1092 Views

7 replies

0 likes

  • 1092 Views
  • 7 replies
  • 0 likes

Offline playlist and External SD

Just got spotify premium today and slightly horrified that I cannot set the playlist to save offline to the external SD (Samsung GS2). Are there any plans to get them to save to external SD. This has to be vital setting for Android (or am I just miss...

Newbie

Just got spotify premium today and slightly horrified that I cannot set the playlist to save offline to the external SD (Samsung GS2). Are there any plans to get them to save to external SD.  Th...

HrKristian

Music Fan

748 Views

2 replies

0 likes

  • 748 Views
  • 2 replies
  • 0 likes

Spotify on android while roaming

Hi, I used to use Spotify on my HTC One S. I have a premium account that I activated in Belgium. Never add any problem until I switch phone for a Galaxy S3. I now live in Russia and while my google play and spotify account are Belgian, there is a res...

Casual Listener

Hi,   I used to use Spotify on my HTC One S. I have a premium account that I activated in Belgium. Never add any problem until I switch phone for a Galaxy S3. I now live in Russia and while ...

Vanoosthuyze

Casual Listener

820 Views

2 replies

0 likes

  • 820 Views
  • 2 replies
  • 0 likes

playing spotify through Audi car speakers via bluetooth

Hi - my phone HTC one connects to my car speakers no problem through Blueotooth. (my phone is paired wit the stero ok). Now I am trying to use Bluetooth to play Spotify also but i keep coming with an error. I am in Spotify and click the share icon, c...

Music Fan

Hi - my phone HTC one connects to my car speakers no problem through Blueotooth. (my phone is paired wit the stero ok).  Now I am trying to use Bluetooth to play Spotify also but i kee...

licenced

Community Legend

2755 Views

2 replies

0 likes

  • 2755 Views
  • 2 replies
  • 0 likes

Solved!! Support for sdcard2

On my Acer Gallant Duo, the SD card path folder is actually sdcard2. Please add support for a configurable offline/cache folder so I can download playlists to my SD card rather than using valuable internal storage.

Casual Listener

On my Acer Gallant Duo, the SD card path folder is actually sdcard2. Please add support for a configurable offline/cache folder so I can download playlists to my SD card rather than using valuab...

user-removed

Not applicable

908 Views

3 replies

0 likes

  • 908 Views
  • 3 replies
  • 0 likes

missing play list

I keep having problmes with my phone when using it ofline some play list just go and i have to retag them, and when playing music on my phone if i stop a song and then pless play nothing happen and i have to go back to my playlist any one have the so...

Newbie

I keep having problmes with my phone when using it ofline some play list just go and i have to retag them,   and when playing music on my phone if i stop a song and then pless play nothing happe...

264 Views

0 replies

0 likes

  • 264 Views
  • 0 replies
  • 0 likes

"no internet connection" issue

I'm having a problem with Spotify where when I'm connected to wifi or I have 4G service in my internet is working fine Spotify keeps telling me that I have no internet connection. Any ideas?

Newbie

I'm having a problem with Spotify where when I'm connected to wifi or I have 4G service in my internet is working fine Spotify keeps telling me that I have no internet connection. Any ideas?

bobtrew

Newbie

958 Views

5 replies

0 likes

  • 958 Views
  • 5 replies
  • 0 likes

Solved!! Rihanna diamonds

The song Diamonds by Rihanna is not playing. Why? Taken down from Spotify???

Gig Goer

The song Diamonds by Rihanna is not playing. Why? Taken down from Spotify???

1110737308

Gig Goer

1448 Views

4 replies

0 likes

  • 1448 Views
  • 4 replies
  • 0 likes

What's New playlists

A few days ago I had the what's new list displaying top playlists, digster top 40 and so on. Now its just what my friends listen to, 7 songs or something like that, on my computor I can see the playlists, but they have dropped down below "friends mos...

Newbie

A few days ago I had the what's new list displaying top playlists, digster top 40 and so on. Now its just what my friends listen to, 7 songs or something like that, on my computor I can see the playl...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes