Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194908 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
536259 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
440050 Views
565 replies
37 likes
Where is option to hide unplayable content in Android app? Waiting for that option for too long.
Where is option to hide unplayable content in Android app? Waiting for that option for too long.
Roadie
397 Views
1 replies
0 likes
A lot of the time when I go to s listen to the radio on my phone, spotify will tell me I am offline and there arr no internet connections.... Though I know there is because I am using my phone to write this. help?
A lot of the time when I go to s listen to the radio on my phone, spotify will tell me I am offline and there arr no internet connections.... Though I know there is because I am using my phone to wri...
361 Views
0 replies
0 likes
im on the road 300 days a year and most times my internet connection is the same speed as the old isdn lines, so the offline mode is a lifesaver. but i have prefered to buy my premium in the shops along the way. now to the problem, i never get a mess...
im on the road 300 days a year and most times my internet connection is the same speed as the old isdn lines, so the offline mode is a lifesaver. but i have prefered to buy my premium in the shops al...
Spotify Legend
432 Views
1 replies
0 likes
It must be my fat thumbs or something but whenever i try to slide in a song using the radio feature, i have a constant battle between voting up/down and actually sliding in the track.. Mostly the up button win, but sometimes the down vote button win ...
It must be my fat thumbs or something but whenever i try to slide in a song using the radio feature, i have a constant battle between voting up/down and actually sliding in the track.. Mostly the...
350 Views
0 replies
0 likes
Simple question: If you have spotify premuim and you want to create an offline playlist. Do you have to buy these songs (extra costs?) Thx
Simple question: If you have spotify premuim and you want to create an offline playlist. Do you have to buy these songs (extra costs?) Thx
Not applicable
1234 Views
1 replies
0 likes
When I am downloading a playlist for offline listening I want to save it on my external SD card. I have a Samsung S3 with Android.
When I am downloading a playlist for offline listening I want to save it on my external SD card. I have a Samsung S3 with Android.
Community Legend
7068 Views
2 replies
0 likes
For some reason starting yesterday I no longer can login to Spotify on my Android Phone. Try 1: Open Spotify, login through Facebook. After that I can see my playlists for a very short time. After that a pop up is opening asking me for my native Spot...
For some reason starting yesterday I no longer can login to Spotify on my Android Phone. Try 1: Open Spotify, login through Facebook. After that I can see my playlists for a very s...
Spotify
1685 Views
2 replies
0 likes
After many years of loyalty to spotify our once great relationship has come to an end. After one problem after another with the android app i have decided to cancel my premium subscription. I have given the service many chances over the last year or ...
After many years of loyalty to spotify our once great relationship has come to an end. After one problem after another with the android app i have decided to cancel my premium su...
Casual Listener
3165 Views
24 replies
0 likes
I started paying for this on Friday, and it gave me a two day subscription for free. When I go to my account details, it says that I have premium service and it works on my computer. But, when I go to my cell phone, it tells me that I need to pay for...
I started paying for this on Friday, and it gave me a two day subscription for free. When I go to my account details, it says that I have premium service and it works on my computer. But, when I go...
533 Views
0 replies
1 likes
Is it possible/practical to put Spotify on the Cowon Z2? I get permission errors. If it helps, I am a Spotify Desktopop Premium user. Best - Anthony
Is it possible/practical to put Spotify on the Cowon Z2? I get permission errors. If it helps, I am a Spotify Desktopop Premium user. Best - Anthony
Not applicable
8020 Views
8 replies
0 likes
HiJust trying to listen to spotify radio and selected scouting for girls radio, a UK indie band. I get ollie murs x factor guy and Cheryl Cole for the second and third tracks? I select thumb down for both and get ok track then ollie murs again? I am ...
Hi Just trying to listen to spotify radio and selected scouting for girls radio, a UK indie band. I get ollie murs x factor guy and Cheryl Cole for the second and third tracks? I select thum...
Roadie
660 Views
2 replies
1 likes
Hi All, I followed the guide explaining how to do this : http://community.spotify.com/t5/Mobile-Android/Store-Data-offline-on-the-external-sd-card-on-Galaxy-S3/m-p/126404#M7595 However not my spotify is broken. The icon no longer appears on my phone,...
Hi All, I followed the guide explaining how to do this : http://community.spotify.com/t5/Mobile-Android/Store-Data-offline-on-the-external-sd-card-on-Galaxy-S3/m-p/126404#M7595 ...
Not applicable
610 Views
1 replies
0 likes
Do i have the latest version? (0.5.3.56)Or when does the new version come?
Do i have the latest version? (0.5.3.56) Or when does the new version come?
Community Legend
858 Views
4 replies
0 likes
Finally able to login on my Android device. Try to play a track and it tells me I need a Premium subscription which I already have. I click get premium anyway and log in to the webstie where it confirms that I have a Premium subscription but the app ...
Finally able to login on my Android device. Try to play a track and it tells me I need a Premium subscription which I already have. I click get premium anyway and log in to the webstie wh...
Community Legend
1282 Views
9 replies
0 likes
I'm having the same issue as everyone else. Looking forward to the private email. Help.
I'm having the same issue as everyone else. Looking forward to the private email. Help.
Community Legend
344 Views
1 replies
0 likes
Just bought a Premium but the Android app still said I needed to Premium so I logged out thinking that I needed to log out and back in for the changes to take effect. Now I can't log in. This is leaving a bad taste in my mouth.
Just bought a Premium but the Android app still said I needed to Premium so I logged out thinking that I needed to log out and back in for the changes to take effect. Now I can't log in. ...
Community Legend
410 Views
1 replies
0 likes
Hi, I'm a premium Spotify member. Since I have a new Ipad, I can no longer access to Spotify when offline. It always asks to login via facebook or Spotify, but when I try this it says I cannot logon because I'm not online. With my former Ipad this wa...
Hi, I'm a premium Spotify member. Since I have a new Ipad, I can no longer access to Spotify when offline. It always asks to login via facebook or Spotify, but when I try this it says...
Casual Listener
587 Views
2 replies
0 likes
How do I transfer music to my husbands android phone so he can listen to music
How do I transfer music to my husbands android phone so he can listen to music
Community Legend
503 Views
1 replies
0 likes
I signed up for the 30 day trial on my pc, logged into my account on my phone and downloaded playlists but the music won't play. It says its playing (the song timer starts) but no music through speakers or headphones, and when I pause the song the co...
I signed up for the 30 day trial on my pc, logged into my account on my phone and downloaded playlists but the music won't play. It says its playing (the song timer starts) but no music through speak...
Community Legend
1151 Views
2 replies
0 likes
On Android (latest version of Spotify installed on ICS) - when launching music from the Spotify Play Button embedded in a blog or website, only the first track of an album or playlist is played - it appears that it is the track that is opened for pla...
On Android (latest version of Spotify installed on ICS) - when launching music from the Spotify Play Button embedded in a blog or website, only the first track of an album or playlist is played - it ...
Regular
1115 Views
3 replies
0 likes
