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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Solved!! Offline playlists not syncing? Please come in here.

Of note: Several users have reported that theymanaged to resolve this issue by making more space available. Conversely, if you are experiencing issues, make sure you have enough free space. To report not being able to sync playlists stay here and rep...

Spotify Legend

Of note: Several users have reported that theymanaged to resolve this issue by making more space available. Conversely, if you are experiencing issues, make sure you have enough free space. &nbsp...

licenced

Community Legend

155898 Views

61 replies

4 likes

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Opt out of Clean Versions for Radio on android

I listen to all types of music, but when I radio rap, which tends to have strong language, it gives me the censored versions. Is there a way to opt out of this feature, as I despise censorship especially in my music. Please fix this because I'm an ad...

Visitor

I listen to all types of music, but when I radio rap, which tends to have strong language, it gives me the censored versions.  Is there a way to opt out of this feature, as I despise censorship ...

licenced

Community Legend

1029 Views

3 replies

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[Android - ICS - Galaxy S2] Offline Directory on external SD?

So i am using the Spotify Premium App for some time now and i am pretty happy about everything except for one fact.The Galaxy S2 has an internal storage ( ~2 gb called internal storage ) an internal USB Storage ( ~12gb called Internal SD ) and an SD ...

Casual Listener

So i am using the Spotify Premium App for some time now and i am pretty happy about everything except for one fact. The Galaxy S2 has an internal storage ( ~2 gb called internal storage ) an inter...

Liam

Community Legend

2594 Views

6 replies

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Solved!! Spotify is constantly deleting my offline tracks.

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 600 tracks) is downloaded. This problem occurred after the latest update I believe it was: 0.5.2.87. Im running it on the in...

Regular

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 600 tracks) is downloaded. This problem occurred after the latest update ...

Goodman

Spotify Legend

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11 replies

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Solved!! Spotimote user credentials

HiDownloaded Spotimote thé other day. When I started the app it asks me for my Spotify user credentials. Why would the app need that? I dont feel comfortable giving that to a third party applikation which Spotify has not even mentioned on the list of...

Casual Listener

Hi Downloaded Spotimote thé other day. When I started the app it asks me for my Spotify user credentials. Why would the app need that? I dont feel comfortable giving that to a third party applikatio...

Jblernout

Casual Listener

1530 Views

7 replies

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Samsung 5512 not working

Is Samsung 5512 supported (gingerbread) my screen goes blank when I start the app.

Newbie

Is Samsung 5512 supported (gingerbread) my screen goes blank when I start the app.

licenced

Community Legend

792 Views

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HTC Tattoo not compatible...

I purchased premium just to get the music to my phone, but then I found out that it is not compatible with the Spotify App. My phone is a HTC Tattoo.Is there no other way than the app to get the music to the phone?

Newbie

I purchased premium just to get the music to my phone, but then I found out that it is not compatible with the Spotify App. My phone is a HTC Tattoo. Is there no other way than the app to get the ...

licenced

Community Legend

981 Views

3 replies

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Android app using too much data? Post details here

2013-01-09: This topic is now being continued in the new bugs section. 2012-12-06: Our engineers feel that they've gotten closer to identifying the issue. Not to get too technical, it may have something to do with some code that's buried deep in the ...

Spotify Legend

2013-01-09: This topic is now being continued in the new bugs section.   2012-12-06: Our engineers feel that they've gotten closer to identifying the issue. Not to get too technical, it may ...

Goodman

Spotify Legend

27500 Views

142 replies

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Playlists with local files is pending. How do i sync them?

Hi everyone! Im using spotify on my galaxy s2. It's been working good until a couple of months ago when my local files stopped working (spotify crashed when trying to play them). Now they all just show up grey in my playlists and i am not able to syn...

Casual Listener

Hi everyone!   Im using spotify on my galaxy s2. It's been working good until a couple of months ago when my local files stopped working (spotify crashed when trying to play them). Now they ...

neekers

Newbie

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3 replies

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Need a deleted playlist recovered help!!

Help me please I've spend weeks creating a playlist called @butr Best Songs You Never Heard It's full of a lot of songs that haven't been released to Spotify that are on my hard drive. Please help me recover it. My Facebook user name is kami knake Th...

Regular

Help me please I've spend weeks creating a playlist called @butr Best Songs You Never Heard   It's full of a lot of songs that haven't been released to Spotify that are on my hard drive. &...

richie68

Casual Listener

789 Views

6 replies

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Spotify refuses to go online after update

After updating Spotify on Sony Ericsson Xperia spotify no longer goes on line. This I have tryed so far: - Going online with WLAN - Going online with the cellphone internet - Reinstalling Spotify - Logging in and out of my account. Note: When I shot ...

Casual Listener

    After updating Spotify on Sony Ericsson Xperia spotify no longer goes on line. This I have tryed so far:   - Going online with WLAN - Going online with the cellphone in...

CeleryString

Casual Listener

939 Views

5 replies

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Solved!! Feature request: Queue last.fm scrobbles in offline mode

Hi, When I travel to another country during a day I need to go into offline mode to avoid the horrible roaming prices. The problem with this is the fact that I loose my last.fm scrobbles and it would be very neat if those could be queued up and submi...

Music Fan

Hi,   When I travel to another country during a day I need to go into offline mode to avoid the horrible roaming prices. The problem with this is the fact that I loose my last.fm scrobbles a...

user-removed

Not applicable

1686 Views

3 replies

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Where are offline playlists stored?

I am probably right in saying that they show up as the 'Cache'? There is no other reason why my cache for the Spotify app should be >500MB....

Community Legend

I am probably right in saying that they show up as the 'Cache'? There is no other reason why my cache for the Spotify app should be >500MB....

Liam

Community Legend

1858 Views

4 replies

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two playlists show downloaded but inside all is gray and won't play...

two playlists show downloaded but inside all is gray and won't play... using android free radio... Many thanks, Jack

Casual Listener

two playlists show downloaded but inside all is gray and won't play...   using android free radio...     Many thanks, Jack

licenced

Community Legend

975 Views

8 replies

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Songs stop playing, app going offline (NOT SOLVED)

I tried replying to the "solved" issue but it is now closed. Old thread: http://community.spotify.com/t5/Mobile-Android/Songs-stop-playing-app-going-offline/td-p/82935 Description When in Radio or streaming song will play until end of current selecte...

Casual Listener

I tried replying to the "solved" issue but it is now closed.   Old thread: http://community.spotify.com/t5/Mobile-Android/Songs-stop-playing-app-going-offline/td-p/82935   Desc...

Lemon01

Casual Listener

596 Views

2 replies

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Please change codec. Data caps make mobile streaming unworkable.

I left Spotify for MOG because 96kbps OGG VORBIS is a nonstarter. MOG uses AAC-HE at half the bitrate. This means: - I do not blow out my new 2GB/month data cap from streaming 30-60 mins/day - On 3G, instead of constant dropouts in midtown Manhattan ...

Regular

I left Spotify for MOG because 96kbps OGG VORBIS is a nonstarter.  MOG uses AAC-HE at half the bitrate.   This means: - I do not blow out my new 2GB/month data cap from streaming 30-6...

licenced

Community Legend

676 Views

3 replies

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Songs stop and start, choppy playback and dropouts

Android, Sprint EVO 4G LTE over 3G I'm a premium subscriber, but simply can't justify paying any more as long as my mobile experience is so terrible. When traveling in my car in the NE (NYC, CT, MA) spotify will play a song or two normally and then s...

Regular

Android, Sprint EVO 4G LTE over 3G I'm a premium subscriber, but simply can't justify paying any more as long as my mobile experience is so terrible. When traveling in my car in the NE (NYC, CT, MA)...

Kalmora

Roadie

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Solved!! New Music Won't Stay Downloaded?

I have spotify premium and recently set "downloaded/set offline" two new albums and for some reason they won't stay downloaded. I download the album, but then they become steamable again. Sometimes I have to connect to 4G or wifi before they become a...

Casual Listener

I have spotify premium and recently set "downloaded/set offline" two new albums and for some reason they won't stay downloaded. I download the album, but then they become steamable again. Sometimes I...

Goodman

Spotify Legend

62320 Views

169 replies

16 likes

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Solved!! App stops working when USB is plugged in

Razr; Android 4.0.4. I can't get Spotify to work at all when USB is plugged in to charge, which is a bit of a deal-breaker for me since the Razr kinda needs to be charged continously if you expect to walk out of the home or office without a half-dead...

Regular

Razr; Android 4.0.4.  I can't get Spotify to work at all when USB is plugged in to charge, which is a bit of a deal-breaker for me since the Razr kinda needs to be charged continously if you exp...

licenced

Community Legend

6187 Views

3 replies

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Need bugs fixed? Here, have radio instead!

what a bunch of bull**uh-oh**! do they think that throwing radio at us will distract us from all of the other bugs that make the app unusable? not to mention the fact that the radio functionality (as expected) introduces a whole new set of bugs... re...

Roadie

what a bunch of bull**uh-oh**!  do they think that throwing radio at us will distract us from all of the other bugs that make the app unusable?  not to mention the fact that the radio funct...

MadHatter66

Casual Listener

898 Views

7 replies

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