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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106754 Views

26 replies

3 likes

  • 106754 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216380 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216380 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569976 Views

78 replies

3 likes

  • 569976 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469965 Views

577 replies

40 likes

Account
Free
  • 469965 Views
  • 577 replies
  • 40 likes

Spotify mobile does not work on my Samsung Galaxy S

It used to work fine, then I updated it and it just comes up with a white screen and eventually shuts itself down. I can use it on my laptop but I really want it to work on my phone. It is the main reason I paid for premium. If it doesn't get figured...

Newbie

It used to work fine, then I updated it and it just comes up with a white screen and eventually shuts itself down. I can use it on my laptop but I really want it to work on my phone. It is the main r...

licenced

Community Legend

1453 Views

2 replies

0 likes

  • 1453 Views
  • 2 replies
  • 0 likes

Next track not playing. HTC Desire HD

Hi folks, I know this has been covered many times, but it is driving me nuts. My device (premium account and streaming music) won't play the next track. However, If I connect my car charger, it does. Don't want to connect the charger every time I wan...

Regular

Hi folks, I know this has been covered many times, but it is driving me nuts. My device (premium account and streaming music) won't play the next track. However, If I connect my car charger, it does....

Torgseye

Casual Listener

1317 Views

8 replies

0 likes

  • 1317 Views
  • 8 replies
  • 0 likes

Kindle Edition apk download

I got a premium subscription now and since I have a Kindle fire tablet lying around, I would like to install Spotify on there. Unfortunately trying to download the apk seems only possible via the Amazon App Store the one that doesn't work for anyone ...

Visitor

I got a premium subscription now and since I have a Kindle fire tablet lying around, I would like to install Spotify on there.   Unfortunately trying to download the apk seems only possible ...

user-removed

Not applicable

5312 Views

5 replies

0 likes

  • 5312 Views
  • 5 replies
  • 0 likes

Solved!! ANDROID TABLET COMPATABILITY

i WOULD LIKE TO INSTALL SPOTIFY ON ANDRIOD TABLET BY NEXTBOOK, ANY SUGGESTIONS? I CON NOT LOCATE IT ON THE DROID MARKET TO DOWNLOAD AND I DONT KNOW HOW TO TRANSFER THE FILE FROM MY PC, IT WORKED FLAWLESSLY TO MY DROID PHONE AND IT WAS SIMPLE. BUT I C...

Newbie

i WOULD LIKE TO INSTALL SPOTIFY ON ANDRIOD TABLET BY NEXTBOOK, ANY SUGGESTIONS? I CON NOT LOCATE IT ON THE DROID MARKET TO DOWNLOAD AND I DONT KNOW HOW TO TRANSFER THE FILE FROM MY PC, IT WORKED FLAW...

Peter__

Community Legend

10938 Views

11 replies

0 likes

  • 10938 Views
  • 11 replies
  • 0 likes

Playlists partially resync every time i open spotify

Lately i've been loading spotify in the morning and the end few tracks (up to about 10/15 maybe) of playlists decide they aren't synced and download again. This has been happening every time for the past few weeks. I thought it might be to do with no...

Casual Listener

Lately i've been loading spotify in the morning and the end few tracks (up to about 10/15 maybe) of playlists decide they aren't synced and download again. This has been happening every time for the ...

myroundbox

Casual Listener

763 Views

3 replies

0 likes

  • 763 Views
  • 3 replies
  • 0 likes

Clearing Recents Kills Queue

First I want to say that I love the Spotify app. It looks great, and 90%, it's super easy to use. My only problem, however, has to do with clearing recent apps in JB. I'm OCD about my phone and what's running. Because of this, basically every time I ...

Casual Listener

First I want to say that I love the Spotify app. It looks great, and 90%, it's super easy to use. My only problem, however, has to do with clearing recent apps in JB. I'm OCD about my phone and what'...

licenced

Community Legend

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

upgraded to premium, still appearing as free

HiGot premium for free for 3 months through virgin media, downloaded it, logged in through Facebook and it is not showing as premium. Tried logging out and in, uninstall and reinstall, got nothing. Help?

Casual Listener

Hi Got premium for free for 3 months through virgin media, downloaded it, logged in through Facebook and it is not showing as premium. Tried logging out and in, uninstall and reinstall, got nothing....

David

Spotify Legend

1071 Views

7 replies

0 likes

  • 1071 Views
  • 7 replies
  • 0 likes

Offline playlist and External SD

Just got spotify premium today and slightly horrified that I cannot set the playlist to save offline to the external SD (Samsung GS2). Are there any plans to get them to save to external SD. This has to be vital setting for Android (or am I just miss...

Newbie

Just got spotify premium today and slightly horrified that I cannot set the playlist to save offline to the external SD (Samsung GS2). Are there any plans to get them to save to external SD.  Th...

HrKristian

Music Fan

729 Views

2 replies

0 likes

  • 729 Views
  • 2 replies
  • 0 likes

Spotify on android while roaming

Hi, I used to use Spotify on my HTC One S. I have a premium account that I activated in Belgium. Never add any problem until I switch phone for a Galaxy S3. I now live in Russia and while my google play and spotify account are Belgian, there is a res...

Casual Listener

Hi,   I used to use Spotify on my HTC One S. I have a premium account that I activated in Belgium. Never add any problem until I switch phone for a Galaxy S3. I now live in Russia and while ...

Vanoosthuyze

Casual Listener

804 Views

2 replies

0 likes

  • 804 Views
  • 2 replies
  • 0 likes

playing spotify through Audi car speakers via bluetooth

Hi - my phone HTC one connects to my car speakers no problem through Blueotooth. (my phone is paired wit the stero ok). Now I am trying to use Bluetooth to play Spotify also but i keep coming with an error. I am in Spotify and click the share icon, c...

Music Fan

Hi - my phone HTC one connects to my car speakers no problem through Blueotooth. (my phone is paired wit the stero ok).  Now I am trying to use Bluetooth to play Spotify also but i kee...

licenced

Community Legend

2752 Views

2 replies

0 likes

  • 2752 Views
  • 2 replies
  • 0 likes

Solved!! Support for sdcard2

On my Acer Gallant Duo, the SD card path folder is actually sdcard2. Please add support for a configurable offline/cache folder so I can download playlists to my SD card rather than using valuable internal storage.

Casual Listener

On my Acer Gallant Duo, the SD card path folder is actually sdcard2. Please add support for a configurable offline/cache folder so I can download playlists to my SD card rather than using valuab...

user-removed

Not applicable

866 Views

3 replies

0 likes

  • 866 Views
  • 3 replies
  • 0 likes

missing play list

I keep having problmes with my phone when using it ofline some play list just go and i have to retag them, and when playing music on my phone if i stop a song and then pless play nothing happen and i have to go back to my playlist any one have the so...

Newbie

I keep having problmes with my phone when using it ofline some play list just go and i have to retag them,   and when playing music on my phone if i stop a song and then pless play nothing happe...

254 Views

0 replies

0 likes

  • 254 Views
  • 0 replies
  • 0 likes

"no internet connection" issue

I'm having a problem with Spotify where when I'm connected to wifi or I have 4G service in my internet is working fine Spotify keeps telling me that I have no internet connection. Any ideas?

Newbie

I'm having a problem with Spotify where when I'm connected to wifi or I have 4G service in my internet is working fine Spotify keeps telling me that I have no internet connection. Any ideas?

bobtrew

Newbie

939 Views

5 replies

0 likes

  • 939 Views
  • 5 replies
  • 0 likes

Solved!! Rihanna diamonds

The song Diamonds by Rihanna is not playing. Why? Taken down from Spotify???

Gig Goer

The song Diamonds by Rihanna is not playing. Why? Taken down from Spotify???

1110737308

Gig Goer

1425 Views

4 replies

0 likes

  • 1425 Views
  • 4 replies
  • 0 likes

What's New playlists

A few days ago I had the what's new list displaying top playlists, digster top 40 and so on. Now its just what my friends listen to, 7 songs or something like that, on my computor I can see the playlists, but they have dropped down below "friends mos...

Newbie

A few days ago I had the what's new list displaying top playlists, digster top 40 and so on. Now its just what my friends listen to, 7 songs or something like that, on my computor I can see the playl...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Tracks play on mobile device only

There are several tracks that play on my Droid device (Samsung G II) but not on my laptop (Toshiba). Does anybody know why this is?

Newbie

There are several tracks that play on my Droid device (Samsung G II) but not on my laptop (Toshiba).  Does anybody know why this is?

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

Folder Structure

On the Android App, folders created on the PC, are not visible. How can I see the folders?

Casual Listener

On the Android App, folders created on the PC, are not visible. How can I see the folders?

licenced

Community Legend

703 Views

3 replies

0 likes

  • 703 Views
  • 3 replies
  • 0 likes

Soundproblems: sudden cracking sound and volume that raises by itself.

Hi! I bought my Samsung galaxy Ace a year ago and immediately installed the spotifyapp (premium). Recently I've had problems with the sound. The song stops and is replaced by a cracking noise. It sounds like when you're playing a cd with scars/scratc...

Newbie

Hi! I bought my Samsung galaxy Ace a year ago and immediately installed the spotifyapp (premium). Recently I've had problems with the sound. The song stops and is replaced by a cracking noise. It s...

licenced

Community Legend

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

pre. account

This is my second time dealing with this problem. I purchase the premium account and wanted to play on demand music but it keeps saying that I have to have the premium. I have the receipt for it and everything and yet it winter me play music. Only cr...

Newbie

This is my second time dealing with this problem. I purchase the premium account and wanted to play on demand music but it keeps saying that I have to have the premium. I have the receipt for it and ...

licenced

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Spotify on Android - organising tracks alphabetically

Hello I have spotify premium and have the app on my samsung galaxy S2 I have downloaded one of my playlists onto my phone - there are about 500 songs in this playlist. When viewing the plylist on my mobile the tracks come up in the order hich they we...

Newbie

Hello I have spotify premium and have the app on my samsung galaxy S2 I have downloaded one of my playlists onto my phone - there are about 500 songs in this playlist. When viewing the plylist on...

Weazel

Gig Goer

707 Views

2 replies

0 likes

  • 707 Views
  • 2 replies
  • 0 likes