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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387207 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8037 Views

0 replies

7 likes

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phone music to spotify

hello! I have own music on my phone.. Iwant those to my spotify list.. Can i do it somehow..

Newbie

hello! I have own music on my phone.. Iwant those to my spotify list.. Can i do it somehow..

licenced

Community Legend

481 Views

1 replies

0 likes

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  • 1 replies
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Unable to connect to spotify

Hi - I have been unable to browse music on spotify for the past three days via my sonus controller - keep getting the "theres a problem connecting to spotify message" - anyone else getting the same?

Newbie

Hi - I have been unable to browse music on spotify for the past three days via my sonus controller - keep getting the "theres a problem connecting to spotify message" - anyone else getting the same?

licenced

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
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Spotify Mobile Showing "No Internet connection available"

Description Spotify Mobile is showing "No Internet connection available" down the bottom. What are the steps you took to get to the error/issue? Open Spotify Mobile client. What I expected to happen It to work. The phone has internet connectivity Did...

Newbie

Description Spotify Mobile is showing "No Internet connection available" down the bottom.   What are the steps you took to get to the error/issue? Open Spotify Mobile client.   ...

768 Views

0 replies

0 likes

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"Spotify is misconfigured for Facebook login" ???

Hi Guys I keep recieving this message when trying to log in to Spotify via Facebook on the Kindle Fire HD. I can log in no probs using a PC or laptop device but when I try to access it on the Fire I get the following message. "Spotify is misconfigure...

Newbie

Hi Guys   I keep recieving this message when trying to log in to Spotify via Facebook on the Kindle Fire HD.  I can log in no probs using a PC or laptop device but when I try to access ...

612 Views

0 replies

0 likes

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Solved!! Phone OS upgrade forces Spotify to redownload all the music again.

Description When upgrading a Phone OS (in my case, flashing a new ROM, but in other cases Ice Cream Sandiwch to JellyBean for example) Spotify fails to recognize the music files already downloaded on the phone. I can clearly see the files in the fold...

Casual Listener

Description When upgrading a Phone OS (in my case, flashing a new ROM, but in other cases Ice Cream Sandiwch to JellyBean for example) Spotify fails to recognize the music files already downloaded ...

boredomkills

Casual Listener

910 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Missing tracks in my playlist

I have problem finding all of my tracks that I've got in my playlist on my new HTC One x. The playlist got 735tracks, and I can only find 40-60 of them on my phone. At first i got all of the songs except the 2 last added songs, and spotify said it wa...

Newbie

I have problem finding all of my tracks that I've got in my playlist on my new HTC One x. The playlist got 735tracks, and I can only find 40-60 of them on my phone. At first i got all of th...

mmomtchev

Casual Listener

2177 Views

10 replies

3 likes

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  • 10 replies
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Solved!! WHY?!

I'm seriously pissed as hell right now! Why the hell is the option to save offlineplaylist to SD removed?! Why do I have to copy all my stuff on the phone to the computer to be able to play it through spotify?! Why am I not able to simply move the wh...

Regular

I'm seriously pissed as hell right now!   Why the hell is the option to save offlineplaylist to SD removed?! Why do I have to copy all my stuff on the phone to the computer to be able to p...

Martinmutter

Regular

2321 Views

9 replies

4 likes

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  • 9 replies
  • 4 likes

Spotify Bug in Android 4.1.2?

Hey, just upgraded both my Galaxy Nexus (VZW) (rooted) and my Nexus 7 (unrooted) to Android 4.1.2, and It seems that My PC version of spotify is no longer able to see them in the device list, even when they are both connected to the same hotspot as t...

Newbie

Hey, just upgraded both my Galaxy Nexus (VZW) (rooted) and my Nexus 7 (unrooted) to Android 4.1.2, and It seems that My PC version of spotify is no longer able to see them in the device list, even wh...

tkonrath

Newbie

1020 Views

1 replies

1 likes

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  • 1 replies
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Bluetooth occasionally breaks spotify

If I am listening to spotify in my car and turn my vehicle off, there is a chance that if I start my car back up and the bluetooth connects that spotify will start playing by itself. If and when it does this, as it isnt a 100% chance, it will break s...

Music Fan

If I am listening to spotify in my car and turn my vehicle off, there is a chance that if I start my car back up and the bluetooth connects that spotify will start playing by itself.  If and whe...

312 Views

0 replies

1 likes

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delet account

How do I delet my account?

Casual Listener

How do I delet my account?

Richard

Community Legend

317 Views

1 replies

0 likes

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  • 1 replies
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Offline playlists wiped when renewing contract

Hello, I had the mistfortune to have my credit card stolen. I had to discard it and make a new one. I thought spotify would alert me my subscription fee had been refused. Well, they did, after reverting my account to "free" and disabling my mobile ap...

Roadie

Hello,   I had the mistfortune to have my credit card stolen. I had to discard it and make a new one.  I thought spotify would alert me my subscription fee had been refused. Well, the...

238 Views

0 replies

0 likes

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Solved!! Downloaded Albums disappear if downloaded with Wifi

Hi, I use Spotify premium for my Android. When I choose to download an album via 3G everything works fine. If I want to connect via Wifi to download easier and quicker, it looks like my downloaded album is there and will play fine, however when I loo...

Visitor

Hi, I use Spotify premium for my Android. When I choose to download an album via 3G everything works fine. If I want to connect via Wifi to download easier and quicker, it looks like my downloaded ...

user-removed

Not applicable

773 Views

4 replies

0 likes

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Android client on Wifi causing network havoc..

When I have my phone on wifi and am playing spotify, my network seems to be flooded down with incoming connection attempts.. here is a quick snippet of my firewall logs: RGFW-IN: BLOCK-RULES (ICMP type 8 code 0 62.64.16.40->10.55.0.211 on ixp1) [1406...

Music Fan

When I have my phone on wifi and am playing spotify, my network seems to be flooded down with incoming connection attempts.. here is a quick snippet of my firewall logs:   RGFW-IN: BLOCK-RUL...

367 Views

0 replies

0 likes

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playlist won't shuffle on my Galaxy S3

Galaxy S3 the green shuffle light is on, but it never shuffles. The shuffle works when on my PC, but not on my phone. Any help?

Casual Listener

Galaxy S3 the green shuffle light is on, but it never shuffles. The shuffle works when on my PC, but not on my phone.   Any help?  

607 Views

0 replies

0 likes

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White Screen on my Galaxy S 4G

Ive searched through other threads but im not getting anywhere. I guess the first thing to address is that i dont have an SD Card currently. Also i cannot find the downloaded files anywhere in my phone. I use ES File Explorer and even with the search...

Newbie

Ive searched through other threads but im not getting anywhere.    I guess the first thing to address is that i dont have an SD Card currently. Also i cannot find the downloaded files a...

neo-x

Community Legend

867 Views

3 replies

0 likes

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  • 3 replies
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Automatically downloading favorites (playlist)

I've bayed premium membership jet and tried to make an "offline" playlist. But this playlist doesn't play when I'm out of internet contact. What is wrong?? Second, I've download my playlist "favorites". Now when I mark a song as "favorite", there's a...

Casual Listener

I've bayed premium membership jet and tried to make an "offline" playlist.  But this playlist doesn't play when I'm out of internet contact. What is wrong??   Second, I've download ...

neo-x

Community Legend

1507 Views

3 replies

0 likes

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Really Annoying/Business loss? - •Send track info over bluetooth (AVRCP) Android.

THIS IS REALLY ANNOYING - Please prioritize this. There could be a large tech company with over 100k people where this might have started to become an internal joke. This is everyday use and is common now, people want this.

Newbie

THIS IS REALLY ANNOYING - Please prioritize this.  There could be a large tech company with over 100k people where this might have started to become an internal joke.   This is everyday...

neo-x

Community Legend

504 Views

1 replies

0 likes

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Playing Local files on Spotify Android (SII)

Hi, Wiht the problems now I can not add any new lists anymore or old one keep dissapearing. Is it possible to play local files in Spotify on Android?. If I select on I can choose Sportify but it will not play is that correct?. Or is the file to big (...

Roadie

Hi,   Wiht the problems now I can not add any new lists anymore or old one keep dissapearing.    Is it possible to play local files in Spotify on Android?.   If I sele...

neo-x

Community Legend

428 Views

1 replies

0 likes

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  • 1 replies
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Solved!! App won't open after update

App updated today - now it won't open. Uninstalled and tried again, several times - still no luck! I get a blank image - nothing! Any ideas? Thanks -

Newbie

 App updated today - now it won't open. Uninstalled and tried again, several times - still no luck! I get a blank image - nothing! Any ideas? Thanks -

neo-x

Community Legend

10546 Views

7 replies

0 likes

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  • 7 replies
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Solved!! upgrading from unlimited to premium

Hi I was upgrading my account from unlimited to premium earlier tonight but its not working on my mobile. It says Ive got premium on my account when I look at my profile.

Newbie

Hi I was upgrading my account from unlimited to premium earlier tonight but its not working on my mobile. It says Ive got premium on my account when I look at my profile.

meahtenoha

Spotify

1498 Views

11 replies

0 likes

  • 1498 Views
  • 11 replies
  • 0 likes