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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

385959 Views

544 replies

34 likes

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Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

7 likes

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New update?

Do i have the latest version? (0.5.3.56)Or when does the new version come?

Music Fan

Do i have the latest version? (0.5.3.56) Or when does the new version come?

neo-x

Community Legend

705 Views

4 replies

0 likes

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Premium subscription

Finally able to login on my Android device. Try to play a track and it tells me I need a Premium subscription which I already have. I click get premium anyway and log in to the webstie where it confirms that I have a Premium subscription but the app ...

Casual Listener

Finally able to login on my Android device.  Try to play a track and it tells me I need a Premium subscription which I already have.  I click get premium anyway and log in to the webstie wh...

neo-x

Community Legend

1065 Views

9 replies

0 likes

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can't log in from my Android

I'm having the same issue as everyone else. Looking forward to the private email. Help.

Newbie

I'm having the same issue as everyone else. Looking forward to the private email. Help.

neo-x

Community Legend

305 Views

1 replies

0 likes

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Unable to Login from Android

Just bought a Premium but the Android app still said I needed to Premium so I logged out thinking that I needed to log out and back in for the changes to take effect. Now I can't log in. This is leaving a bad taste in my mouth.

Casual Listener

Just bought a Premium but the Android app still said I needed to Premium so I logged out thinking that I needed to log out and back in for the changes to take effect.  Now I can't log in.  ...

neo-x

Community Legend

360 Views

1 replies

0 likes

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Spotify premium offline

Hi, I'm a premium Spotify member. Since I have a new Ipad, I can no longer access to Spotify when offline. It always asks to login via facebook or Spotify, but when I try this it says I cannot logon because I'm not online. With my former Ipad this wa...

Casual Listener

Hi,   I'm a premium Spotify member. Since I have a new Ipad, I can no longer access to Spotify when offline. It always asks to login via facebook or Spotify, but when I try this it says...

floriscombes

Casual Listener

515 Views

2 replies

0 likes

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Transferring music

How do I transfer music to my husbands android phone so he can listen to music

Newbie

How do I transfer music to my husbands android phone so he can listen to music

licenced

Community Legend

456 Views

1 replies

0 likes

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App wont play music on my htc

I signed up for the 30 day trial on my pc, logged into my account on my phone and downloaded playlists but the music won't play. It says its playing (the song timer starts) but no music through speakers or headphones, and when I pause the song the co...

Newbie

I signed up for the 30 day trial on my pc, logged into my account on my phone and downloaded playlists but the music won't play. It says its playing (the song timer starts) but no music through speak...

licenced

Community Legend

1079 Views

2 replies

0 likes

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Spotify Play Button broken: Launch from embedded Play Button only plays first track

On Android (latest version of Spotify installed on ICS) - when launching music from the Spotify Play Button embedded in a blog or website, only the first track of an album or playlist is played - it appears that it is the track that is opened for pla...

Regular

On Android (latest version of Spotify installed on ICS) - when launching music from the Spotify Play Button embedded in a blog or website, only the first track of an album or playlist is played - it ...

antonjw

Regular

999 Views

3 replies

0 likes

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Download stuck at 71% every time - Samsung Galaxy Nexus

I've been trying to download one playlist for the nth time. Each time it gets to 71% and stops downloading. I have version 0.5.4.73 (0.71.5797.gbec773d4). I have 14.8 GB free on the device. Why does it keep stopping at 71%? This is a bit frustrating;...

Music Fan

I've been trying to download one playlist for the nth time. Each time it gets to 71% and stops downloading. I have version 0.5.4.73 (0.71.5797.gbec773d4). I have 14.8 GB free on the device. Why does ...

729 Views

0 replies

0 likes

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Unknown iTunes list on Android device - HELP!

I just purchased Spotify Premium. I loaded the app onto my Note II and when I logged in (which I did via Facebook) a playlist appeared that I have never seen before. It is marked 'iTunes' and is has music on it that I have never owned (or would want ...

Newbie

I just purchased Spotify Premium.    I loaded the app onto my Note II and when I logged in (which I did via Facebook) a playlist appeared that I have never seen before.  It is mark...

Richard

Community Legend

429 Views

2 replies

0 likes

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In Africa

I'm in Africa for 3 months and I cant connect my mobile to the computer. Its only possible to have one computer/telephone on this internet. And now I cant play the songs on my mobile. WHAT DO I DO? I need my music!

Newbie

I'm in Africa for 3 months and I cant connect my mobile to the computer. Its only possible to have one computer/telephone on this internet. And now I cant play the songs on my mobile. WHAT DO I DO? I...

licenced

Community Legend

556 Views

2 replies

0 likes

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Random stops/crashes - Moto Photon q 4g lte XT897 Sprint

Anytime I pause, try to skip a song, or change playlists spotify stops. It doesn't always Crash entirely. If I set it to a playlist and leave it alone (not unlocking phone at all) it will play without issue. It does this in 4g/3g/wifi/offlinemode/air...

Music Fan

Anytime I pause, try to skip a song, or change playlists spotify stops. It doesn't always Crash entirely.  If I set it to a playlist and leave it alone (not unlocking phone at all) it will pl...

radius314

Newbie

616 Views

2 replies

0 likes

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won't download, have to do a factory resett, then it eats bandwidht like a leech...

Seriusly, are you trying to make me go on a killing rampage? First The android app to my HTC Desire-Z stopps downloading my any new additions. so i have to do a frickin' factory resett to even get it to work, (yes that is the solution the forum came ...

Casual Listener

Seriusly, are you trying to make me go on a killing rampage? First The android app to my HTC Desire-Z stopps downloading my any new additions. so i have to do a frickin' factory resett to even get it...

261 Views

0 replies

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Problems with spotify on mobile

Hello, I got a problem with my Sony Xperia mini (android 4.0.4) and spotify mobile. Everytime I open Spotify, it says "unable to connect to internet". I got spotify premium, but it didn't sync with my android phone, then I uninstalled spotfy on my mo...

Casual Listener

Hello,   I got a problem with my Sony Xperia mini (android 4.0.4) and spotify mobile. Everytime I open Spotify, it says "unable to connect to internet". I got spotify premium, but it didn't ...

thorgal21

Casual Listener

837 Views

4 replies

0 likes

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Help no download

Spoiler (Highlight to read)Have an ematic , cheep tablet, running android but can't find the proper download. All mobile downloads seem to be for phones any help Have an ematic , cheep tablet, running android but can't find the proper download. All m...

Newbie

Have an ematic , cheep tablet, running android but can't find the proper download. All mobile downloads seem to be for phones any help   

neo-x

Community Legend

682 Views

2 replies

0 likes

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Solved!! Bug: Android app crashes on startup with too many playlists

There appears to be a limit on the number of playlists supported in the Android app. The bug manifests itself by causing Spotify to crash on startup leaving the user no choice, but to wipe the app and all sync'ed data, remove the additional playlists...

Regular

There appears to be a limit on the number of playlists supported in the Android app.  The bug manifests itself by causing Spotify to crash on startup leaving the user no choice, but to wipe the ...

smallo

Newbie

19857 Views

65 replies

15 likes

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phone music to spotify

hello! I have own music on my phone.. Iwant those to my spotify list.. Can i do it somehow..

Newbie

hello! I have own music on my phone.. Iwant those to my spotify list.. Can i do it somehow..

licenced

Community Legend

481 Views

1 replies

0 likes

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Unable to connect to spotify

Hi - I have been unable to browse music on spotify for the past three days via my sonus controller - keep getting the "theres a problem connecting to spotify message" - anyone else getting the same?

Newbie

Hi - I have been unable to browse music on spotify for the past three days via my sonus controller - keep getting the "theres a problem connecting to spotify message" - anyone else getting the same?

licenced

Community Legend

539 Views

1 replies

0 likes

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Spotify Mobile Showing "No Internet connection available"

Description Spotify Mobile is showing "No Internet connection available" down the bottom. What are the steps you took to get to the error/issue? Open Spotify Mobile client. What I expected to happen It to work. The phone has internet connectivity Did...

Newbie

Description Spotify Mobile is showing "No Internet connection available" down the bottom.   What are the steps you took to get to the error/issue? Open Spotify Mobile client.   ...

767 Views

0 replies

0 likes

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