Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hello! I'm having this huge problem, that stops me from listening to spotify.I'm starting my phone, open the application spotify and it wont start.The screen just turns out white, and keep that way. After like 20 seconds it says if I want to shut it ...
Hello! I'm having this huge problem, that stops me from listening to spotify. I'm starting my phone, open the application spotify and it wont start. The screen just turns out white, and kee...
Casual Listener
1146 Views
5 replies
1 likes
When wil there be a version released wich is able to sort the playlist by artists?
When wil there be a version released wich is able to sort the playlist by artists?
Community Legend
270 Views
1 replies
0 likes
Hi, I downloaded the new Kindle Fire version of Spotify yesterday but when I try to login with my Facebook credentials it just keeps saying 'Logging in, please wait...' Occasionally it comes up with a little message saying they are experiencing probl...
Hi, I downloaded the new Kindle Fire version of Spotify yesterday but when I try to login with my Facebook credentials it just keeps saying 'Logging in, please wait...' Occasionally it comes ...
Casual Listener
8232 Views
3 replies
0 likes
New Galaxy S3 user in the UK, longtime Premium subscriber. Installed Spotify, generally all is working ok except that every time I launch the Inbox the app crashes immediately. Un installed and reinstalled twice to no avail. Any ideas?
New Galaxy S3 user in the UK, longtime Premium subscriber. Installed Spotify, generally all is working ok except that every time I launch the Inbox the app crashes immediately. Un installed and reins...
Community Legend
448 Views
1 replies
0 likes
I've been trying out the Spotify Premium and decided to ask around here before abandoning it. Is there anything in the works to sort out (what I perceive to be) the dogpile disaster that is playlists on Android? It's just an awful dogpile that does n...
I've been trying out the Spotify Premium and decided to ask around here before abandoning it. Is there anything in the works to sort out (what I perceive to be) the dogpile disaster that i...
Roadie
1591 Views
7 replies
0 likes
Hello gents, I finally got my m4a tracks from iTunes to play on my desktop client by installing quicktime...problem is that those same m4a tracks will NOT play on my ICS (4.0.4) Galaxy Nexus. This pretty much renders the Android Spotify app useless, ...
Hello gents, I finally got my m4a tracks from iTunes to play on my desktop client by installing quicktime...problem is that those same m4a tracks will NOT play on my ICS (4.0.4) Galaxy Nexus. T...
Regular
6123 Views
8 replies
0 likes
Just wanted to say Thanks to Spotify for apparently fixing the Android issue where the music would randomly stop playing or stop playing a few seconds into playing. Seemed the server would go offline, but even if you set the client to offline the iss...
Just wanted to say Thanks to Spotify for apparently fixing the Android issue where the music would randomly stop playing or stop playing a few seconds into playing. Seemed the server would go offline...
Spotify Legend
368 Views
1 replies
2 likes
Surely this feature cannot be absent from Spotify by now? I'm paying premium obviously, and I just switched from Grooveshark, which basically allows me to save song by song and sort by title, artist, what have you, album, but Spotify... all I can do ...
Surely this feature cannot be absent from Spotify by now? I'm paying premium obviously, and I just switched from Grooveshark, which basically allows me to save song by song and sort by title, a...
Not applicable
766 Views
3 replies
0 likes
Can I delete a music list that i created. And how do I delet it ???
Can I delete a music list that i created. And how do I delet it ???
Community Legend
307 Views
1 replies
0 likes
Tomorrow I go to receive my Android phone to post office. Can you believe, I can then enjoy Spotify again on mobile... Can't wait! However the Windows Phone isn't bad, but this Spotify app here is piece of crap. You know what I mean. It's buggy, outd...
Tomorrow I go to receive my Android phone to post office. Can you believe, I can then enjoy Spotify again on mobile... Can't wait! However the Windows Phone isn't bad, but this Spotify app here is pi...
Not applicable
2039 Views
5 replies
1 likes
In order for us to attempt to replicate the issue that some users seem to be having regarding landscape mode not activating in the app, please provide us with the following information: Device model E.g. Galaxy Nexus, HTC One X, etc. Device’s Operati...
In order for us to attempt to replicate the issue that some users seem to be having regarding landscape mode not activating in the app, please provide us with the following information: De...
Gig Goer
1627 Views
6 replies
3 likes
At the end of any given playlist my phone makes a random repeated clicking sound which is quite uncomfortable on the ears. This noise continues until I start a new song or exit Spotify . Anyone have any idea what this is about and how to make it stop...
At the end of any given playlist my phone makes a random repeated clicking sound which is quite uncomfortable on the ears. This noise continues until I start a new song or exit Spotify . &...
Newbie
844 Views
1 replies
1 likes
1. How do you wireless stream Spotify via an Airport Express using an Andriod device - HTC EVO Design 2. How do you stream Spotify on a MacBook Pro using AirPlay? - I'm a premium subscriber.
1. How do you wireless stream Spotify via an Airport Express using an Andriod device - HTC EVO Design 2. How do you stream Spotify on a MacBook Pro using AirPlay? - I'm a premium subscri...
Spotify Legend
8506 Views
7 replies
2 likes
Paid for Spotify Premium, downloaded Android app, when I open it it says my "Free Trial has ended." Have tried reinstalling the app, rebooting, changing wireless networks, nothing works - still can't use Spotify Premium on my phone after paying for i...
Paid for Spotify Premium, downloaded Android app, when I open it it says my "Free Trial has ended." Have tried reinstalling the app, rebooting, changing wireless networks, nothing works - still can't...
Spotify
685 Views
1 replies
0 likes
I appreciate that this might not be the right category for the issue, but it is hard to tell, and apologies if it is the wrong category. I have a premium account. I use Spotify in three ways. Streaming over my Squeezebox Server, running directly over...
I appreciate that this might not be the right category for the issue, but it is hard to tell, and apologies if it is the wrong category. I have a premium account. I use Spotify in three wa...
Community Legend
1223 Views
8 replies
0 likes
I pay for Slacker Radio Premium and their Android app is a bit buggy as well and their licensing is tad lacking. I was looking into switching to Spotify until I read this forum. Is there that many problems with Android? I usually listen to my music i...
I pay for Slacker Radio Premium and their Android app is a bit buggy as well and their licensing is tad lacking. I was looking into switching to Spotify until I read this forum. Is there ...
Newbie
5084 Views
23 replies
1 likes
Is Spotify supported on a Samsung Galaxy Tab using Android 4.0? If so what type of Spotify-account is required?
Is Spotify supported on a Samsung Galaxy Tab using Android 4.0? If so what type of Spotify-account is required?
Community Legend
4999 Views
1 replies
0 likes
I've installed Spotify using Google Play. The installation completes, but I can't open Spotify. All I see is a white screen and it never opens the app. Any ideas what's happening & how to fix it?
I've installed Spotify using Google Play. The installation completes, but I can't open Spotify. All I see is a white screen and it never opens the app. Any ideas what's happening &a...
Community Legend
732 Views
1 replies
0 likes
Few questions I've had from the mobile radio. I have an unlimited account, not a Premium account, will my mobile radio have ads? I created a new station, and the song it played next was just, way wrong, so I gave it a thumbs down and it told me I onl...
Few questions I've had from the mobile radio. I have an unlimited account, not a Premium account, will my mobile radio have ads? I created a new station, and the song it played ...
Casual Listener
688 Views
2 replies
0 likes
I have not seen any truly helpful responses to the deleting offline playlists thread. Any reason why? I mean, a simple "we don't care and are too big to fail" is okay with me.
I have not seen any truly helpful responses to the deleting offline playlists thread. Any reason why? I mean, a simple "we don't care and are too big to fail" is okay with me.
Community Legend
474 Views
3 replies
0 likes
