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Problem with android app

Problem with android app

Hello, I'm spanish, so sorry for my english.

I have a problem with the Android app of Spotify, it worked well until several days ago, I try to listen to music but suddenly the song don´t change to the second, and when I try to choose one opening the app, this app doesn't work, the app is all white, the menu is white, all white. If I reset the mobile, It's works...one moment, not, It doesn't work: I listen one song, but the second happens again.

I delete the app and download and install again, but when I open It, the problem appears again.

 

If you want some picture I can upload someone.

 

Goodbye, Adrián Moya.

Reply
2 Replies

Hey! Welcome to the community 🙂 

 

A picture might help diagnose what is going on.

Also, what type of phone are you using?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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If this post was helpful, please add kudos below!

Well, I have an HTC Desire X (Android ICS 4.0.4 y HTC Sense 4.1).

The picture I will put later, I haven't got any way to the picture...

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