Not all tracks syncing to device

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Not all tracks syncing to device

takingbackbenny
Roadie

Hi not sure if this has been sorted elsewhere ( I check and couldn't find a solution ) but here is my problem;

I am a premium member using Samsung Galaxy S3 with Jellybean 4.1. My issue concerns "downloaded" playlists, where some (about 10%) of the songs won't "download". They remain greyed out on my device yet they are all LOCAL files on my computer. Most of the tracks I sync are local files, so this is really confusing as to why it's not syncing some but syncing most....

Has anyone heard of this problem before and if so do they know a solution??

 

Thanks!

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Re: Not all tracks syncing to device

takingbackbenny
Roadie

Hi all,

 

Not sure how or when exactly, but this issue seems to be fixed, at least for my issue (not sure about everyone elses that have posted here since!)

I think (and again, not sure) the problem was I was syncing too many playlists/songs at once and where I thought it had finished syncing, it actually hadn't.  Occasionally the "downloading..." message would disappear making me think that it had finished when it actually was still going. Maybe a small issue with the Android app.

7 Replies

Re: Not all tracks syncing to device

neo-x
Community Legend
Are the songs normal MP3 without DRM or such?

                                                                      IDEAS: Device Management | Recover Deleted Items


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Re: Not all tracks syncing to device

fannypack
Newbie

I am having the EXACT same issue! It is SO annoying. I have checked the tracks, the ones which aren't syncing/downloading are mp3 files, which I extracted from a youtube video via a program. They play fine on Spotify on my PC but my phone will not recognize them.

Re: Not all tracks syncing to device

xanima
Newbie

I am having the same issue. I canot get even local files to sync to my phone. I had the 48 hour trial, then yesterday signed up for the premium trial. Uninstalled/re-installed spotiofy on both phone and PC multiple times, my pc account will play them but will not sync them. I am going to be cancelling in a couple days if this issue doesn't get resolved because I won't pay for a half-functioning product.

 

Re: Not all tracks syncing to device

CheezyC
Newbie

Has this been figured out? It's not worth it to me if I can't also have all my local tracks sync.

Re: Not all tracks syncing to device

ltd7
Newbie

I'm having the same problem. 

 

music i have downloaded from iTunes won't sync to my phone. it shows up, but won't play. The funny thing is, I have youtube-ripped mp3s that I can import, but not legally downloaded tunes. 

 

i'm about a day away from cancelling the service and taking my little $9.99 bucks somewhere else. 

Re: Not all tracks syncing to device

Diegs
Newbie

Hi All

 

I just sorted this out on my phone. First connect phone and PC to the same wi-fi router, then see if your phone appears automatically in your Spotify (PC), if not, go to Control Panel/Windows firewall, and configure your Spotify and Spotify.exe as exceptions. Restart your Spotify (PC) and disconect your phone from the Wi-fi, start your Spotify (PC) and conect your phone to the WI-FI, now your phone should appear in your Spotify (PC). If you still have problems you may have to open some port on your Router.

Solution!

Re: Not all tracks syncing to device

takingbackbenny
Roadie

Hi all,

 

Not sure how or when exactly, but this issue seems to be fixed, at least for my issue (not sure about everyone elses that have posted here since!)

I think (and again, not sure) the problem was I was syncing too many playlists/songs at once and where I thought it had finished syncing, it actually hadn't.  Occasionally the "downloading..." message would disappear making me think that it had finished when it actually was still going. Maybe a small issue with the Android app.

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