Hi not sure if this has been sorted elsewhere ( I check and couldn't find a solution ) but here is my problem;
I am a premium member using Samsung Galaxy S3 with Jellybean 4.1. My issue concerns "downloaded" playlists, where some (about 10%) of the songs won't "download". They remain greyed out on my device yet they are all LOCAL files on my computer. Most of the tracks I sync are local files, so this is really confusing as to why it's not syncing some but syncing most....
Has anyone heard of this problem before and if so do they know a solution??
Solved! Go to Solution.
Not sure how or when exactly, but this issue seems to be fixed, at least for my issue (not sure about everyone elses that have posted here since!)
I think (and again, not sure) the problem was I was syncing too many playlists/songs at once and where I thought it had finished syncing, it actually hadn't. Occasionally the "downloading..." message would disappear making me think that it had finished when it actually was still going. Maybe a small issue with the Android app.