Announcements

Help Wizard

Step 1

NEXT STEP

No Internet Connection on my Nexus 7 Tablet or Nexus Phone

Solved!

No Internet Connection on my Nexus 7 Tablet or Nexus Phone

For 3 days I have not been able to use Spotify on my Nexus 7 tablet or Nexus phone at home or at the office. It says at the bottom No Internet connection available. However I am able to stream Google Music, Pandora etc just fine over the same networks I am connected to. How can I solve this? I am a fan of spotify and a premium user, would like to keep things that way.

Reply

Accepted Solutions
Marked as solution

Hey! Welcome to the community 🙂

 

Have you tried a clean reinstallation of the client?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

2 Replies
Marked as solution

Hey! Welcome to the community 🙂

 

Have you tried a clean reinstallation of the client?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I was having the same problem, Had been offline since the 19th, wasn't willing to reinstall the client.

 

I went to settings, scrolled to the bottom, and logged out

 

After logging back in I am back online and functioning without having to reinstall and redownload all my offline playlist.

 

Hope this helps.

Suggested posts