Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387710 Views

545 replies

34 likes

Account
Free
  • 387710 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

  • 8042 Views
  • 0 replies
  • 7 likes

pre. account

This is my second time dealing with this problem. I purchase the premium account and wanted to play on demand music but it keeps saying that I have to have the premium. I have the receipt for it and everything and yet it winter me play music. Only cr...

Newbie

This is my second time dealing with this problem. I purchase the premium account and wanted to play on demand music but it keeps saying that I have to have the premium. I have the receipt for it and ...

licenced

Community Legend

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Spotify on Android - organising tracks alphabetically

Hello I have spotify premium and have the app on my samsung galaxy S2 I have downloaded one of my playlists onto my phone - there are about 500 songs in this playlist. When viewing the plylist on my mobile the tracks come up in the order hich they we...

Newbie

Hello I have spotify premium and have the app on my samsung galaxy S2 I have downloaded one of my playlists onto my phone - there are about 500 songs in this playlist. When viewing the plylist on...

Weazel

Gig Goer

591 Views

2 replies

0 likes

  • 591 Views
  • 2 replies
  • 0 likes

Solved!! Are deleted playlists automatically removed from phone storage?

Hi, I was just wondering if anyone can confirm that if I delete a playlist that is downloaded to my phone - either via my pc or phone - that the tracks will automatically be removed from the phone's storage? ie I don't have to "undownload" the playli...

Regular

Hi, I was just wondering if anyone can confirm that if I delete a playlist that is downloaded to my phone - either via my pc or phone - that the tracks will automatically be removed from the phone's ...

Peter__

Community Legend

1071 Views

5 replies

0 likes

  • 1071 Views
  • 5 replies
  • 0 likes

Latest spotify apk

I am from outside US but have a spotify premium subscription for over 3 months. Til now I was happy with the older spotify versions but I want to have access to the equalizer and the neat features of the new android. I have a kindle fire running ICS ...

Casual Listener

I am from outside US but have a spotify premium subscription for over 3 months. Til now I was happy with the older spotify versions but I want to have access to the equalizer and the neat features of...

licenced

Community Legend

6224 Views

6 replies

0 likes

  • 6224 Views
  • 6 replies
  • 0 likes

storing all music to sd card on galaxy s3

i have been working with this for about an hour now, so bare with me ahha. i just bought a galaxy s3 and realized that you can't download music straight to the sd card. i downloaded the new apk, and got to step five of this post: http://community.spo...

Newbie

i have been working with this for about an hour now, so bare with me ahha. i just bought a galaxy s3 and realized that you can't download music straight to the sd card. i downloaded the new apk, and ...

1736 Views

0 replies

0 likes

  • 1736 Views
  • 0 replies
  • 0 likes

Don't understand the sync / download logic of the android app

When I am at a playlist at my android app, some songs have a small green down-arrow and some dont but both i can play when i switch of wifi or switch to offline mode. So why is there sometimes an arrow and sometimes not??

Roadie

When I am at  a playlist at my android app, some songs have a small green down-arrow and some dont but both i can play when i switch of wifi or switch to offline mode. So why is there sometimes ...

PeterMuc

Roadie

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Offline playlists on my android dissapears

HiI have a playlist on spotify containing 500+ songs. The offline playlist on my phone have been working fine and dandy until today when I did a factory reset. After the reset I had to download my playlist again to enable it to work offline. So I did...

Casual Listener

Hi I have a playlist on spotify containing 500+ songs. The offline playlist on my phone have been working fine and dandy until today when I did a factory reset. After the reset I had to download m...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Solved!! Not all tracks syncing to device

Hi not sure if this has been sorted elsewhere ( I check and couldn't find a solution ) but here is my problem; I am a premium member using Samsung Galaxy S3 with Jellybean 4.1. My issue concerns "downloaded" playlists, where some (about 10%) of the s...

Roadie

Hi not sure if this has been sorted elsewhere ( I check and couldn't find a solution ) but here is my problem; I am a premium member using Samsung Galaxy S3 with Jellybean 4.1. My issue concerns "d...

takingbackbenny

Roadie

3388 Views

7 replies

0 likes

  • 3388 Views
  • 7 replies
  • 0 likes

Solved!! Questions to the Android Sync

Why some have a arrow and some dont? And they are dark so they are downloaded? what is the green dot at the note left to Peter-PC?

Roadie

Why some have a arrow and some dont? And they are dark so they are downloaded?   what is the green dot at the note left to Peter-PC?

licenced

Community Legend

1551 Views

11 replies

0 likes

  • 1551 Views
  • 11 replies
  • 0 likes

Remove Search History

Hi, Is there a way to clear search history in Spotify Mobile for Android? I tried clearing the app's cache but does not help. Just for info ... I am using Android 4.1 Any ideas?

Casual Listener

Hi,   Is there a way to clear search history in Spotify Mobile for Android? I tried clearing the app's cache but does not help.   Just for info ... I am using Android 4.1   ...

licenced

Community Legend

3982 Views

2 replies

0 likes

  • 3982 Views
  • 2 replies
  • 0 likes

3333 limit with own mp3s?

Hi, if i have 3333 songs of spotify synced to my android phone, can i add own mp3s or is this also not possible?

Roadie

Hi, if i have 3333 songs of spotify synced to my android phone, can i add own mp3s or is this also not possible?

PeterMuc

Roadie

1364 Views

13 replies

0 likes

  • 1364 Views
  • 13 replies
  • 0 likes

Synced Songs Dissappearing?

This is the third time I've had to sync my playlists for offline mode to my Andriod. Initially, all the songs will be downloaded and I can play them without a data connection, but I check back a few days later and all but 20 or so (from a 200 song pl...

Newbie

This is the third time I've had to sync my playlists for offline mode to my Andriod. Initially, all the songs will be downloaded and I can play them without a data connection, but I check back a few ...

Goodman

Spotify Legend

646 Views

3 replies

0 likes

  • 646 Views
  • 3 replies
  • 0 likes

Playlists are removed

Hallo Community, I have a problem with my spotify premium account. my notebook and also my smartphone (android) remove some of my playlists. What i mean is that i download them and after a day or times like that, i need to download them again to hear...

Visitor

Hallo Community, I have a problem with my spotify premium account. my notebook and also my smartphone (android) remove some of my playlists. What i mean is that i download them and after a day ...

Goodman

Spotify Legend

2217 Views

30 replies

0 likes

  • 2217 Views
  • 30 replies
  • 0 likes

My offline playlists disappear and i have to keep re-downloading them onto my HTC Evo (Android)

I am a premium member in order to listen to spotify on my phone and the offline playslists are a big part of why i pay. I will download some playlists and then the next day open up spotify on my phone and they are no longer there in the "downloaded p...

Newbie

I am a premium member in order to listen to spotify on my phone and the offline playslists are a big part of why i pay.  I will download some playlists and then the next day open up spotify on m...

Goodman

Spotify Legend

30037 Views

19 replies

29 likes

  • 30037 Views
  • 19 replies
  • 29 likes

Local files won't sync to my Samsung Galaxy s3

Hi, I can't sync my local files to my phone. He doesn't even find my phone in 'Devices' anymore. First it all worked well and now on my spotify app it says: 'The track is unavailable' all the time. The songs that aren't local files all sync automatic...

Newbie

Hi,   I can't sync my local files to my phone. He doesn't even find my phone in 'Devices' anymore. First it all worked well and now on my spotify app it says: 'The track is unavailable' all ...

Pettigrew95

Regular

1538 Views

1 replies

0 likes

  • 1538 Views
  • 1 replies
  • 0 likes

Music controls missing on Android 4.2

I've just updated my Nexus 7 to Android 4.2, and the music controls are now missing from the lock screen if Spotify is playing. I'd imagine this is due to the fact that Google have changed the way that Spotify music controls work on 4.2 (perhaps Spot...

Regular

I've just updated my Nexus 7 to Android 4.2, and the music controls are now missing from the lock screen if Spotify is playing. I'd imagine this is due to the fact that Google have changed the way th...

kria

Newbie

1999 Views

4 replies

1 likes

  • 1999 Views
  • 4 replies
  • 1 likes

Solved!! No Internet Connection on my Nexus 7 Tablet or Nexus Phone

For 3 days I have not been able to use Spotify on my Nexus 7 tablet or Nexus phone at home or at the office. It says at the bottom No Internet connection available. However I am able to stream Google Music, Pandora etc just fine over the same network...

Newbie

For 3 days I have not been able to use Spotify on my Nexus 7 tablet or Nexus phone at home or at the office. It says at the bottom No Internet connection available. However I am able to stream Google...

thethrasher

Newbie

4092 Views

2 replies

0 likes

  • 4092 Views
  • 2 replies
  • 0 likes

Did they fix the Premium problem?

I see lots of entries that other people have had the save problem that Im having but I don't see any posts that have a fix for it. I upgraded to Premium on my GalaxyS3 but Spotify doesn't recognize and won't let me know download anything.

Casual Listener

I see lots of entries that other people have had the save problem that Im having but I don't see any posts that have a fix for it.  I upgraded to Premium on my GalaxyS3 but Spotify doesn't recog...

kh66

Casual Listener

414 Views

2 replies

0 likes

  • 414 Views
  • 2 replies
  • 0 likes

premium not working

I.downloaded.the spotify app.then paid for spotify premium. Anytime i try to listen to.a.track.though it says that the option is only available to.premium subscribers. Not sure what to do. I have a droid razr if that helps.

Newbie

I.downloaded.the spotify app.then paid for spotify premium. Anytime i try to listen to.a.track.though it says that the option is only available to.premium subscribers. Not sure what to do. I have a ...

Peter__

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

When can we expect getting a fix for the External SD issue?

It's been a good long while now, or at least it feels like forever ago that this function was so cruelly removed from me, I honestly almost regret updating that time.(darn my latest version fetish) So when will they make it so that I can download my ...

Casual Listener

It's been a good long while now, or at least it feels like forever ago that this function was so cruelly removed from me, I honestly almost regret updating that time.(darn my latest version fetish) ...

licenced

Community Legend

639 Views

4 replies

0 likes

  • 639 Views
  • 4 replies
  • 0 likes