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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397746 Views

547 replies

35 likes

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Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

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Spotify on Galaxy S II

I can only get the radio to work. Can someone please help me?? I used the Spotify Premium 30 day trial and I would like to figure it out. I love my Spotify online, I want it to travel with me on my phone. Please someone help a girl out.

Regular

I can only get the radio to work.  Can someone please help me??  I used the Spotify Premium 30 day trial and I would like to figure it out.  I love my Spotify online, I want it to trav...

licenced

Community Legend

1469 Views

14 replies

0 likes

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Spotify songs grey out & then all playlists disappear

Hi there, I'm a Spotify premium member and over the last few months, songs in my playlist as slowly greying out, and for the 3rd time in as many months, my playlists have completely disappeared completely from my android phone. This didn’t happen on ...

Casual Listener

Hi there, I'm a Spotify premium member and over the last few months, songs in my playlist as slowly greying out, and for the 3rd time in as many months, my playlists have completely disappeared ...

Mattbaldwin20

Casual Listener

561 Views

1 replies

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Unique Spotify Account - Doesn´t Work on Android (GB and ICS Tested)

Hi I have encountered a strange problem on my andriod devices. My account works fine with IOS 6 and a regular laptop comoputer (online/offline) but with my HTC Desire - OS: Gingerbread and Galaxy TAB 10" OS: ICS all my playlists doesn´t show any trac...

Newbie

Hi   I have encountered a strange problem on my andriod devices. My account works fine with IOS 6 and a regular laptop comoputer (online/offline) but with my HTC Desire - OS: Gingerbr...

248 Views

0 replies

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HTC Desire HD

Hi! I am using Spotify Premium now for six months. But most of the time I got a lot of Problems. The most annoying one, is that when I am listening to music (no matter 3g or wifi) my phone calls people. Also, sometimes there is no sound. The music is...

Newbie

Hi!   I am using Spotify Premium now for six months. But most of the time I got a lot of Problems. The most annoying one, is that when I am listening to music (no matter 3g or wifi) my pho...

fredriko

Newbie

673 Views

2 replies

0 likes

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Help for HTC One X

Hi guys, I downloaded the Spotify app and I logged in and everything. But I can't download any of my playlists or play any song for that matter, I've been waiting a week now and its still on 0%. I'm not the only person with this problem, my sister ha...

Newbie

Hi guys, I downloaded the Spotify app and I logged in and everything. But I can't download any of my playlists or play any song for that matter, I've been waiting a week now and its still on 0%. I'm ...

user-removed

Not applicable

1029 Views

1 replies

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Solved!! Android App not loading - VZW gNex 4.0.4 update

For the last few weeks the Beta Preview (and now official Beta release via App Store) will not load whatsoever. When I open the app I get a white screen and the menu button ONLY, with the menu being empty when clicked. I'm not 100% certain, but it se...

Casual Listener

For the last few weeks the Beta Preview (and now official Beta release via App Store) will not load whatsoever. When I open the app I get a white screen and the menu button ONLY, with the menu being ...

ZAcord

Casual Listener

2375 Views

4 replies

1 likes

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Re: Spotify reading wrong the free space for the memory in my Galaxy s2

i have 984 stared songs on my spotify and when i offline sync the song it koms up an syncing error whit the messagse - you have no more space on your device. help me

Newbie

i have 984 stared songs on my spotify and when i offline sync the song it koms up an syncing error whit the messagse - you have no more space on your device. help me

licenced

Community Legend

543 Views

1 replies

0 likes

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less offline songs in localsync folder on mobile than downloaded

Hello, I have Spotify Premium. If Imake a playlist of 707songs offline for my mobile phone (HTC DesireZ with 32gb on sdcard) I eventualy only have 179 songs offline in my localsync folder (sd/card/Android/data/com.spotify.mobile.android.ui/cache/user...

Regular

Hello,   I have Spotify Premium. If Imake a playlist of 707songs offline for my mobile phone (HTC DesireZ with 32gb on sdcard) I eventualy only have 179 songs offline in my localsync folder ...

Peter__

Community Legend

820 Views

3 replies

0 likes

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Really poor sound quality in synced songs.

As the title says, every song i download onto my Galaxy Note through Spotify is simply.. really poor. And yes, I do know it's limited to Spotify. First of all, I have songs stored directly on my phone, and the sound on those songs are perfect. I've w...

Newbie

As the title says, every song i download onto my Galaxy Note through Spotify is simply.. really poor.   And yes, I do know it's limited to Spotify. First of all, I have songs stored directly...

560 Views

0 replies

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artist not available on mobile.

The band Draconian is available through spotify on my pc however when I try to access them on the mobile app they're not available, they don't even show up in the playlists that I have put tem in. please help.

Gig Goer

The band Draconian is available through spotify on my pc however when I try to access them on the mobile app they're not available, they don't even show up in the playlists that I have put tem in. &n...

rdngmikey

Gig Goer

601 Views

3 replies

0 likes

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Wrong Folder & misplaced playlists

Hi Spotify users, Since the last update I noticed that I have a Folder displayed that I don't have in the desktop app, or in the previous version of the mobile app. And some playlist which are not in a folder normally goes into that folder. I point o...

Visitor

Hi Spotify users,   Since the last update I noticed that I have a Folder displayed that I don't have in the desktop app, or in the previous version of the mobile app. And some playlist whi...

kharwood

Newbie

1073 Views

4 replies

0 likes

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Tablet version of Android coming soon?

"I emailed them a couple of weeks ago about this and possible solutions to it and was informed that a tablet specific Spotify app for Android is on its way soon. No more information than that so heres hoping its sooner rather than later." http://www....

Visitor

"I emailed them a couple of weeks ago about this and possible solutions to it and was informed that a tablet specific Spotify app for Android is on its way soon. No more information than that so here...

damunk

Gig Goer

954 Views

4 replies

0 likes

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Spotify not working on HTC Thunderbolt

I just downloaded Spotify on my HTC Thunderbolt, and when I try to run the app all I get is a blank white screen. I didn't see the Thunderbolt on the Supported Devices list, so does that mean that I won't be able to run Spotify on my phone?

Casual Listener

I just downloaded Spotify on my HTC Thunderbolt, and when I try to run the app all I get is a blank white screen. I didn't see the Thunderbolt on the Supported Devices list, so does that mean that I ...

licenced

Community Legend

792 Views

3 replies

0 likes

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spotify won't download songs on my mobile that used to be on the SD card

Hi everyone, I have an annoying problem: it seems i cannot download songs via spotify on my mobile that used to be on my SD card. It seems as though it's a nice tool, so you don't have a double songlist on your phone. But now that I only listen to mu...

Newbie

Hi everyone,   I have an annoying problem: it seems i cannot download songs via spotify on my mobile that used to be on my SD card. It seems as though it's a nice tool, so you don't have a d...

952 Views

0 replies

0 likes

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Premium User, connected to the internet...Spotify is offline, HELP!

Before anthying, I did go through the help forums, for a couple of hours (which is an insane amount of time to spend trying to figure out why this is happening to me, IMO), I read as much as my sanity would allow me and found NOTHING of use...this co...

Newbie

Before anthying, I did go through the help forums, for a couple of hours (which is an insane amount of time to spend trying to figure out why this is happening to me, IMO), I read as much as my sanit...

415 Views

0 replies

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Horizontal view in android

I would like there to be a horizontal view for the android application (or at least the application doesn't flip in my phone), since there is a problem in my touchscreen and I can't right some characters....

Regular

I would like there to be a horizontal view for the android application (or at least the application doesn't flip in my phone), since there is a problem in my touchscreen and I can't right some charac...

user-removed

Not applicable

1533 Views

2 replies

0 likes

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Streaming playlist - does not continue to next track

Hello, I've had this problem for a few months now. After reviewing the boards, it looks like others have had a similar problem. When streaming a playlist, the stream will stop playing after the first song is finished. The next song will not play even...

Newbie

Hello,   I've had this problem for a few months now.  After reviewing the boards, it looks like others have had a similar problem.   When streaming a playlist, the stream will ...

456 Views

0 replies

0 likes

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Android Tablet Apps Suggestions

This really needs a dedicated thread. The app is so lackluster, and I'm paying the premium subscription fee. Here's what I'd like to see. Alphabetized playlists - is there no reason we can't alphabetize at least by song? All the songs in my starred l...

Visitor

This really needs a dedicated thread. The app is so lackluster, and I'm paying the premium subscription fee. Here's what I'd like to see.   Alphabetized playlists - is there no reason we c...

licenced

Community Legend

1162 Views

2 replies

0 likes

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Shazam no longer offers "play in spotify" on Droid - replacement app suggestion?

I need a sound detection service, like Shazam that will allow me to identify a song that is playing and open it (or better yet "star" it) in Spotify. My Shazam android app used to do this and I used it all the time but Shazam customer support just co...

Newbie

 I need a sound detection service, like Shazam that will allow me to identify a song that is playing and open it (or better yet "star" it) in Spotify. My Shazam android app used to do ...

licenced

Community Legend

1487 Views

1 replies

0 likes

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