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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114672 Views

26 replies

4 likes

  • 114672 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230448 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230448 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589652 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484573 Views

580 replies

42 likes

Account
Free
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  • 580 replies
  • 42 likes

Wifi Sync

For some very annoying and mysterious reason, I cannot seem to be able to sync any content on my mobile device without being on mobile network. It won't do anything on WIFI, saying no internet connexion. To be able to see my device in spotify windows...

Newbie

For some very annoying and mysterious reason, I cannot seem to be able to sync any content on my mobile device without being on mobile network.  It won't do anything on WIFI, saying no internet ...

Peter__

Community Legend

807 Views

1 replies

0 likes

  • 807 Views
  • 1 replies
  • 0 likes

Spotify Premium on Android

I recently added premium to my spotify account. It works on my computer, but not my android phone. When I click on a song on my phone, it says "sorry, can't play this track: only premium users can stream on demand on mobile", even though I am a premi...

Newbie

I recently added premium to my spotify account. It works on my computer, but not my android phone. When I click on a song on my phone, it says "sorry, can't play this track: only premium users can st...

Peter__

Community Legend

4212 Views

3 replies

0 likes

  • 4212 Views
  • 3 replies
  • 0 likes

Cannot start spotify-app on Samsung Galaxy mini - help needed!

Hello, just bought a Samsung Galaxy mini for the sake of being able to listen to spotify when I´m at the gym. I downloaded the spotify app (premium member), tried to start it - nothing happens. When I check the task manager I can see that spotify is ...

Newbie

Hello,   just bought a Samsung Galaxy mini for the sake of being able to listen to spotify when I´m at the gym. I downloaded the spotify app (premium member), tried to start it - not...

pietjebelll

Newbie

1248 Views

1 replies

0 likes

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  • 1 replies
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Syncing app vs desktop different index number.

I've reset my phone and am resyncing my phone with the windows app. What I've noticed is that the count shown in the desktop app is one higher then shown in the Android app. For example the Android ap says:Syncing 1297 of 1357 While the Windows app s...

Music Fan

I've reset my phone and am resyncing my phone with the windows app. What I've noticed is that the count shown in the desktop app is one higher then shown in the Android app.   For example th...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
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Can't Log In Anywhere...

Okay so this has been getting quite annoying for the past couple days. As of now the only place I can log into spotify is the website. My Android GSII Will not allow me to log in ( Error msg "Facebook error has occurred. Please try again") My Macbook...

Newbie

Okay so this has been getting quite annoying for the past couple days. As of now the only place I can log into spotify is the website. My Android GSII Will not allow me to log in ( Error msg "Faceboo...

JessiVee

Newbie

713 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify Doesn't Prevent Screen From Sleeping

I just recently switched from an iPhone 4 to a Galaxy S3. On my iPhone the screen would dim, but not lock when Spotify was open and my iPhone connected to a charger. However on my S3, with the Spotify app open, my screen dims, but then the phone lock...

Regular

I just recently switched from an iPhone 4 to a Galaxy S3. On my iPhone the screen would dim, but not lock when Spotify was open and my iPhone connected to a charger.   However on my S3, with...

KDawg89

Casual Listener

1801 Views

2 replies

0 likes

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  • 2 replies
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downloaded playlists

So if I download my playlists then can I listen to them when I don't have service and will it continue to use data off my plan when playing the downloaded music.? Or just when I play radio or other songs I haven't downloaded.? Thanks.

Newbie

So if I download my playlists then can I listen to them when I don't have service and will it continue to use data off my plan when playing the downloaded music.? Or just when I play radio or other s...

Peter__

Community Legend

671 Views

3 replies

0 likes

  • 671 Views
  • 3 replies
  • 0 likes

Music won't play?

My spotify account won't play my music on both my Windows and android. I have the free version of Spotify.When I try to play it on my Windows, I can click on the song, but it just never starts. I have re-installed the updated version of Spotify and s...

Casual Listener

My spotify account won't play my music on both my Windows and android. I have the free version of Spotify. When I try to play it on my Windows, I can click on the song, but it just never starts. I h...

madfinn

Newbie

6870 Views

14 replies

0 likes

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  • 14 replies
  • 0 likes

Spotify hates children. Android bug hurting my child's ears.

The second most annoying bug with the Spotify Android app is the inability of the app to cross-fade between songs when you download them locally to your phone/device. This is EXTREMELY annoying when your device is plugged into an audio jack in your c...

Gig Goer

The second most annoying bug with the Spotify Android app is the inability of the app to cross-fade between songs when you download them locally to your phone/device.  This is EXTREMELY annoying...

Weazel

Gig Goer

632 Views

2 replies

0 likes

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  • 2 replies
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Spotify's Andriod bug can kill drivers behind the wheel.

The single most annoying issue with the Spotify Android App is that it WILL NOT maintain the play queue after a period of time. Example, I have the Spotify on my Galaxy SIII with several playlists off songs locally downloaded to my phone. I'm using t...

Gig Goer

The single most annoying issue with the Spotify Android App is that it WILL NOT maintain the play queue after a period of time.  Example, I have the Spotify on my Galaxy SIII with several playli...

Weazel

Gig Goer

1024 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Cant sign in on phone

It says I need to use my spotify username. So when i cue the email to be sent to get a spotify username, it never shows up in my mailbox. Yes I check the spam folder. When i try to use my facebook log in it does not take it. I am paying the money for...

Newbie

It says I need to use my spotify username. So when i cue the email to be sent to get a spotify username, it never shows up in my mailbox. Yes I check the spam folder. When i try to use my facebook lo...

Peter__

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Cannot download playlists OR sync via wi-fi

I am on my parents' wifi network. I have both my computer and phone connected. The spotify client on the pc will not recognize the phone (Samsung Galaxy running an old version of Android), nor will the phone download the playlist. I get an unknown sy...

Casual Listener

I am on my parents' wifi network.  I have both my computer and phone connected.  The spotify client on the pc will not recognize the phone (Samsung Galaxy running an old version of Android)...

malawimar

Casual Listener

555 Views

1 replies

1 likes

  • 555 Views
  • 1 replies
  • 1 likes

Spodify will not allow me to pay for premium service please help

I used the 30 day free subscription on my Galaxy III decided to get premium on my computer and the website keeps declining my mastercard atm Does the site only take credit cards. Please advise

Newbie

I used the 30 day free subscription on my Galaxy III decided to get premium on my computer and the website keeps declining my mastercard atm Does the site only take credit cards. Please advise

David

Spotify Legend

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Can't pass the login page

Hi. I have tried to login to my HTC Android phone without success. I have had my premium account for a long time and even used the mobile servicewith success. In recent times I could not connect me to the online mode, and therefor I deleted the appli...

Newbie

Hi.   I have tried to login to my HTC Android phone without success.   I have had my premium account for a long time and even used the mobile servicewith s...

Alyssa8995

Casual Listener

2372 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

Android-search not working in mobile app!

I have installed spotify on my Samsung galaxy II & when I try to search anything nothing happens??????!!! It doesn't even appear to be trying to search.

Newbie

I have installed spotify on my Samsung galaxy II & when I try to search anything nothing happens??????!!! It doesn't even appear to be trying to search.

577 Views

0 replies

0 likes

  • 577 Views
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Censored Music on Mobile

I bought Macklemore's new CD The Heist the day it came out and added all of the songs to my computer and a separate playlist on Spotify. Everything worked well for a while, but now when I listen to them on Spotify for Android I hear the edited versio...

Newbie

I bought Macklemore's new CD The Heist the day it came out and added all of the songs to my computer and a separate playlist on Spotify.  Everything worked well for a while, but now when I liste...

David

Spotify Legend

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Have a Premium account registered in Sweden, but can't download the app from Google play in Brazil

Hello,

I switched phone in Brazil from an Iphone to a Samsung galaxy. I have a premium account registered in Sweden, but can't download the app from Google Play here in Brazil. I know Spotify sets restrictions in which countries you can download it a...

Casual Listener

Hello, <br><br>I switched phone in Brazil from an Iphone to a Samsung galaxy. I have a premium account registered in Sweden, but can't download the app from Google Play here in Brazil. I ...

licenced

Community Legend

563 Views

2 replies

0 likes

  • 563 Views
  • 2 replies
  • 0 likes

WHY DOESNT MY MUSIC WANNA PLAY?!

About 2wks ago, I tried listening to my spotify tracks but the music didn't wanna play. The screen shows Thqt the song is running, but no music actually plays. At 1st, I thought it was my phone, but wen I try using other music programs I can actually...

Casual Listener

About 2wks ago, I tried listening to my spotify tracks but the music didn't wanna play. The screen shows Thqt the song is running, but no music actually plays. At 1st, I thought it was my phone, but ...

marcos2011

Casual Listener

734 Views

4 replies

0 likes

  • 734 Views
  • 4 replies
  • 0 likes

Solved!! Spotify won't work on my android phone

It crashed and now doesnt show any of my playlists and doesnt recognised that I have a premium account. This is the only reason I have it so I am pretty annoyed. I cant listen to my music on my mobile. Please help!

Newbie

It crashed and now doesnt show any of my playlists and doesnt recognised that I have a premium account. This is the only reason I have it so I am pretty annoyed. I cant listen to my music on my mobil...

Peter__

Community Legend

8310 Views

8 replies

2 likes

  • 8310 Views
  • 8 replies
  • 2 likes

Spotify-App [GERMAN]

hallo ich habe ein problem mit meinem htc desire x im zusammenhang mit der spotify-app. diese will einfach nicht funktionieren. die app öffnet sich, aber ich kann dort nichts einstellen. es kommt keine anmeldung oder sonstiges, lediglich steht dort s...

Newbie

hallo  ich habe ein problem mit meinem htc desire x im zusammenhang mit der spotify-app. diese will einfach nicht funktionieren.  die app öffnet sich, aber ich kann dort nichts eins...

Pitschy

Newbie

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes