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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6126 Views

0 replies

7 likes

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  • 7 likes

Spotify on PC doesnt find my Android

Hello. When i try to sync my phone on the computer with spotify, spotify cant find my phone. Its an LG Optimus 3D FYI.Now, im not trying to sync my playlists, but my local files. I have the latest version, my PC is on a Wire and my phone is on Wirele...

Newbie

Hello.   When i try to sync my phone on the computer with spotify, spotify cant find my phone. Its an LG Optimus 3D FYI. Now, im not trying to sync my playlists, but my local files. I have ...

Goodman

Spotify Legend

2064 Views

7 replies

0 likes

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Spotify premium

Moved to the appropriate section (Accounts,..)

Spotify Legend

Moved to the appropriate section (Accounts,..)

1166 Views

0 replies

0 likes

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Solved!! Facebook login - Loading screen

Hi, Im new to spotify premium + spotify in general. Its working fine on my Macbook, but i tried to use it on my Samsung S3 and it keeps spazzing out when i click on log-in using facebook. The loading circle comes up in front of a white screen with a ...

Casual Listener

Hi,   Im new to spotify premium + spotify in general. Its working fine on my Macbook, but i tried to use it on my Samsung S3 and it keeps spazzing out when i click on log-in using facebook. ...

staaloe

Newbie

2317 Views

6 replies

0 likes

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  • 6 replies
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Solved!! No SD Card storage !!

Hello evdb, I just bought a SD Card for Spotify ... and realised it's not possible to use it with Spotify ! Hello guys .... We are in 2012 ! We need to use space as we want. The "solution" is to downgrade Spotify, clear data, and add path to SD Card ...

Gig Goer

Hello evdb,   I just bought a SD Card for Spotify ... and realised it's not possible to use it with Spotify !   Hello guys .... We are in 2012 ! We need to use space as we want. T...

David

Spotify Legend

53553 Views

72 replies

13 likes

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  • 72 replies
  • 13 likes

Still cant find Spotifys own toplist 123 on my S3

So i got Samsung Galaxy S3 and i think i got newest spotify version. But on my old phone i could find Spotify Top List123 just like on my PC so i couldt listen to top 100 or whatever it is. But on this version i cant find that. Is there something im ...

Regular

So i got Samsung Galaxy S3 and i think i got newest spotify version. But on my old phone i could find Spotify Top List123 just like on my PC so i couldt listen to top 100 or whatever it is.   ...

Jimster

Casual Listener

1746 Views

3 replies

0 likes

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  • 3 replies
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Solved!! How do I unsubscribe from a playlist?

I accidentally subscribed to a playlist.. how on earth do I unsubscribe?? I can't see any options or details on how to do this. The mobile app is extremely frustrating to use!

Casual Listener

I accidentally subscribed to a playlist.. how on earth do I unsubscribe??  I can't see any options or details on how to do this.  The mobile app is extremely frustrating to use!

Talsit

Casual Listener

2760 Views

2 replies

0 likes

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Cannot view new Playlists using Android Device after I've created Playlists with a desktop/laptop

Hello. I checked in the forums and Spotify mobile FAQs and apparently since the latest Spotify upgrade there is no longer the ability using an Android device to download entire Albums to a Playlist or as their own Playlist. Android users have to down...

Newbie

Hello.  I checked in the forums and Spotify mobile FAQs and apparently since the latest Spotify upgrade there is no longer the ability using an Android device to download entire Albums to a Play...

441 Views

0 replies

0 likes

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Unable to sync Andrdoid with Spotify

The instructions online simply say to click on the computer desktop icon for the phone. Nothing happens. Does anyone have a suggestion? Spotify certainly doesn't have anything of assistance, and therefore will be receiving a cancellation in the not t...

Newbie

The instructions online simply say to click on the computer desktop icon for the phone. Nothing happens. Does anyone have a suggestion? Spotify certainly doesn't have anything of assistance, and ther...

licenced

Community Legend

425 Views

1 replies

0 likes

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**** Android app users, take action! -- here's how... ****

Everyone who is frustrated with the Spotify Android app, due either to its utter lack of quality or its utter lack of support, please consider taking the following two actions: 1.) File a report with the Better Business Bureau -- many reports have al...

Roadie

Everyone who is frustrated with the Spotify Android app, due either to its utter lack of quality or its utter lack of support, please consider taking the following two actions:   1.) File a ...

neo-x

Community Legend

3526 Views

37 replies

0 likes

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Solved!! Spotify will not open

I have a Motorola RAZR and I have had Spotify on it for 5-6 months with no issues. Now when I try to open it, I get a white screen that says Spotify on the top and has the little menu button on the top left corner, but it does nothing whe you push it...

Casual Listener

I have a Motorola RAZR and I have had Spotify on it for 5-6 months with no issues. Now when I try to open it, I get a white screen that says Spotify on the top and has the little menu button on the t...

neo-x

Community Legend

1774 Views

3 replies

0 likes

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License keeps expiring

Hi For the last week or so every time I open the app to listen offline, none of my tracks are available to play. When I go to settings, it informs me that my license to play offline has expired. I've connected my phone to my wifi to re-obtain the lic...

Music Fan

Hi 🙂   For the last week or so every time I open the app to listen offline, none of my tracks are available to play. When I go to settings, it informs me that my license to play offline has...

5kidsmom61

Visitor

935 Views

4 replies

2 likes

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  • 4 replies
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Solved!! Spotify on Rooted Device

Hi, I am looking put a rooted version of ICS onto my tablet, but i was just wondering if the Andriod Spotify application will still run on a rooted device?

Casual Listener

Hi,   I am looking put a rooted version of ICS onto my tablet, but i was just wondering if the Andriod Spotify application will still run on a rooted device?

neo-x

Community Legend

8000 Views

3 replies

0 likes

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Spotify offline sync music disappears

My phone keeps losing sync with bloody spotify meaning that all my music that I've synced offline decides to delete themselves from my phone so that I have to sync it again. This is happening on a monthly basis I have a full premium account. Android ...

Music Fan

My phone keeps losing sync with bloody spotify meaning that all my music that I've synced offline decides to delete themselves from my phone so that I have to sync it again.   This is happen...

Goodman

Spotify Legend

2487 Views

3 replies

0 likes

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  • 3 replies
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Cant Find Spotify Top Lists

So i got Samsung Galaxy S3 and i think i got newest spotify version. But on my old phone i could find Spotify Top List just like on my PC so i couldt listen to top 100 or whatever it is. But on this version i cant find that. Is there something im mis...

Regular

So i got Samsung Galaxy S3 and i think i got newest spotify version. But on my old phone i could find Spotify Top List just like on my PC so i couldt listen to top 100 or whatever it is.   B...

405 Views

0 replies

0 likes

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Solved!! Offline mode data usage

Firstly, I am buying a new phone and I want to know whether I can get away with just 500mb and making loads of playlists and only listening to spotify in offline mode. I am aware that listenning to offline mode does not use any data but does it use m...

Casual Listener

Firstly, I am buying a new phone and I want to know whether I can get away with just 500mb and making loads of playlists and only listening to spotify in offline mode.   I am aware that list...

Daniel

Community Legend

59895 Views

17 replies

0 likes

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  • 17 replies
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Logging into spotify without an internet connection

Hi, I recently noticed that it is not possible to login to spotify without an internet connection, for example if in a rural area or flying. It is annoying as offline content can not be accessed. I found another post on this with no replies, does any...

Music Fan

Hi, I recently noticed that it is not possible to login to spotify without an internet connection, for example if in a rural area or flying. It is annoying as offline content can not be accessed. ...

personanongrata

Roadie

8216 Views

22 replies

1 likes

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  • 22 replies
  • 1 likes

Syncing over Wifi with droid. Can I use the unlimited subscription?

Hi,I'm trying to sync my phone with spotify over wifi with my computer. It seems to be working ok, but I can't play what I have. If I have to get a subscription, can I get the unlimited option and it still work, or do I have to have the premium so I ...

Casual Listener

Hi, I'm trying to sync my phone with spotify over wifi with my computer. It seems to be working ok, but I can't play what I have. If I have to get a subscription, can I get the unlimited option and ...

neo-x

Community Legend

695 Views

3 replies

0 likes

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  • 3 replies
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Search within playlist

Hello Spotify! First of all - I absolutely love the service. I have been a premium member for several months and it is worth every penny. Not only do I feel like I am supporting the artists but having an all you can eat buffet of music is fantastic. ...

Newbie

Hello Spotify!  First of all - I absolutely love the service.  I have been a premium member for several months and it is worth every penny.  Not only do I feel like I am supporting the...

licenced

Community Legend

849 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

"Open Spotify" opens a Spotify site?

Why in earth a "Open Spotify" opens a Spotify download site? When I use Voice search in Android, I like to open Spotify app not site. What should I say to this phone, so it can open a Spotify app for me? Thank you.

Visitor

Why in earth a "Open Spotify" opens a Spotify download site?   When I use Voice search in Android, I like to open Spotify app not site. What should I say to this phone, so it can open a Spot...

user-removed

Not applicable

583 Views

3 replies

0 likes

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I would like to see Volume normalization in Android app

Hey developers. I would like to see a volume normalization option to your sweet app. Much like a option in Windows Desktop, so I can hear all songs in same volume. Now sometimes some songs are louder than others. Also the option to hide unplayable co...

Visitor

Hey developers.   I would like to see a volume normalization option to your sweet app. Much like a option in Windows Desktop, so I can hear all songs in same volume. Now sometimes some songs...

AbraxasCafe

Newbie

2120 Views

3 replies

2 likes

  • 2120 Views
  • 3 replies
  • 2 likes