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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375895 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

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Andriod Phone and Kindle Fire HD?

Does anyone know if I can have Spotify on both my HTC Rezound and Kindle Fire HD? Rhapsody considers both my phone and Kindle to be a device and I am limited to choosing one.

Casual Listener

Does anyone know if I can have Spotify on both my HTC Rezound and Kindle Fire HD? Rhapsody considers both my phone and Kindle to be a device and I am limited to choosing one.

Richard

Community Legend

491 Views

1 replies

0 likes

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Solved!! Jelly Bean

So the long awaited Google Nexus 7 tablet was announced a couple of days ago and frankly it looks like a steal. My finger is hovering over the take my money now button but the one thing holding me back is whether Spotify will work with Jelly Bean (An...

Regular

So the long awaited Google Nexus 7 tablet was announced a couple of days ago and frankly it looks like a steal. My finger is hovering over the take my money now button but the one thing holding me ba...

timmmmy

Newbie

7810 Views

14 replies

0 likes

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Solved!! Spotify App can't switch between 3g and 4g? (Sprint, Boston)

I've noticed when I enter a 4g area in Boston spotify won't load the next song. It will continue to play which ever song it was playing in the 3g area, but it won't go on to the next song if i'm in a 4g area. Sometimes it pauses for about 60 seconds,...

Visitor

I've noticed when I enter a 4g area in Boston spotify won't load the next song. It will continue to play which ever song it was playing in the 3g area, but it won't go on to the next song if i'm in a...

user-removed

Not applicable

670 Views

1 replies

0 likes

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Spotify doesn't find existing Internet connection.

Hi! So I have some problems with Spotify in my Galaxy S II (Android version 4.0.4). 1. When I tried to log in to Spotify earlier today with my phone it was impossible. I tried like 10 times. I cleared the program data and tried again, I deleted Spoti...

Regular

Hi!   So I have some problems with Spotify in my Galaxy S II (Android version 4.0.4).   1.  When I tried to log in to Spotify earlier today with my phone it was impossible. I t...

-JK-

Regular

1366 Views

1 replies

0 likes

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Spotify mobile stops working after adding playlists on PC

I think this bug is relatet to, or maybe the cause of the "No Internet connection available" message. I've tried a few times now over the last weeks, and this is what happens every time. After deleting the Spotify app, restartet the phone, downloaded...

Music Fan

I think this bug is relatet to, or maybe the cause of the "No Internet connection available" message.   I've tried a few times now over the last weeks, and this is what happens every time. ...

387 Views

0 replies

0 likes

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Logs me out after it forces facebook login

Droid Razr Maxx. For some reason all of the sudden I was loged out of spotify on my phone. I login. Normal after that, my playlists are there and it will play the music....then a few seconds later it prompts me to enter facebook login info. So I do. ...

Casual Listener

Droid Razr Maxx. For some reason all of the sudden I was loged out of spotify on my phone. I login. Normal after that, my playlists are there and it will play the music....then a few seconds later ...

licenced

Community Legend

1500 Views

5 replies

0 likes

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Solved!! Songs are greyed out

HiI use spotify on my Galaxy Tab 10.1,but I have a problem. It says it is connected with wifi, but all songs are greyed out.So, I can't listen to anythinh but my local song...Anybody who knows something about this issue?Thanks

Newbie

Hi I use spotify on my Galaxy Tab 10.1,but I have a problem. It says it is connected with wifi, but all songs are greyed out. So, I can't listen to anythinh but my local song... Anybody who kn...

user-removed

Not applicable

13383 Views

8 replies

0 likes

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Wont recognize premium on android

i recently got premium and for some reason it wont recognize it on my samsung s 3. it recognizes it on my desktop just not on my phone. any help?

Newbie

i recently got premium and for some reason it wont recognize it on my samsung s 3.   it recognizes it on my desktop just not on my phone.   any help?

Liam

Community Legend

462 Views

2 replies

0 likes

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Constantly downloading songs each time

So this started happening a few weeks ago on my phone where my newer set of songs would always redownload/sync whenever i would open the app. i would think that syncing once even over wifi would have solved this sync problem, but it hasn't. its reall...

Newbie

So this started happening a few weeks ago on my phone where my newer set of songs would always redownload/sync whenever i would open the app. i would think that syncing once even over wifi would have...

Peter__

Community Legend

1053 Views

1 replies

0 likes

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Problems with downloading playlists

I have two problems with downloading my playlists for offline usage1: not all playlists are downloaded completely. Some are, some won't . They keep getting stuck at a certain percentage (say, 12%), and won't continue downloading (no icon appearing in...

Roadie

I have two problems with downloading my playlists for offline usage 1: not all playlists are downloaded completely. Some are, some won't . They keep getting stuck at a certain percentage (say, 12%...

pigwink

Regular

6140 Views

5 replies

2 likes

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  • 2 likes

Galaxy SIII does not show up under devices

Heya! Had Spotify for a few years now, and this is my first real problem! Today, spotify refuses to show up under devices. This goes on WiFi alone, and with WiFi and USB cable connected at the same time. Tried deleting the app, reinstalling, rebootin...

Casual Listener

Heya!   Had Spotify for a few years now, and this is my first real problem!   Today, spotify refuses to show up under devices. This goes on WiFi alone, and with WiFi and USB cable...

natron

Casual Listener

636 Views

2 replies

0 likes

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download on android same as offline mode on pc?

Hi, Do I have to use the download button to get the files in offline mode on my andriod phone? No extra cost?

Casual Listener

Hi,   Do I have to use the download button to get the files in offline mode on my andriod phone? No extra cost?  

lglinstad

Casual Listener

489 Views

2 replies

0 likes

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local files wont sync to android

i'm getting really frustrating because my local files wont sync to my android phone!and another problem, my andoid wont show in devices on spotify.i need help fast!

Casual Listener

i'm getting really frustrating because my local files wont sync to my android phone! and another problem, my andoid wont show in devices on spotify. i need help fast! 

user-removed

Not applicable

397 Views

1 replies

0 likes

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Statistic on facebook almost gone !

The statistic over what I listen to is almost gone on facebook. I have alway been able to see a detailed statistic on facebook, but now most of the statistic is gone. How can I get this back on my timeline ?

Music Fan

The statistic over what I listen to is almost gone on facebook.    I have alway been able to see a detailed statistic on facebook, but now most of the statistic is gone. How can I get t...

user-removed

Not applicable

482 Views

2 replies

0 likes

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Solved!! spotify app not working on my htc one v

I just installed spotify on my new HTC One V. The downloading and installing went well, but when I open the app nothing happens. The screen goes black for one second and then it returns back to the screen from which I clicked on the spotify app. I ha...

Newbie

I just installed spotify on my new HTC One V. The downloading and installing went well, but when I open the app nothing happens. The screen goes black for one second and then it returns back to the s...

FreddeUmea

Newbie

7914 Views

4 replies

0 likes

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Cant logg in Samsung Galaxy Note

I cant logg in!!! When I logg in it jumpes straight back to logg in! I can se my page, but only for a second, and the it jumpes back to sighn-in! Waht to do? I have reinstalled the app, but no... Greatefull for an answer

Newbie

I cant logg in!!!   When I logg in it jumpes straight back to logg in! I can se my page, but only for a second, and the it jumpes back to sighn-in!   Waht to do?   I have r...

licenced

Community Legend

536 Views

2 replies

0 likes

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Download music from computer to mobile is failing..

I was wondering if anyone could help me with a problem that I have on my phone.. I downloaded some music from youtube in a mp3 file, that have worked plenty of times after putting them over to spotify.. I just tried to put 5 new songs from my compute...

Casual Listener

I was wondering if anyone could help me with a problem that I have on my phone.. I downloaded some music from youtube in a mp3 file, that have worked plenty of times after putting them over to spotif...

320 Views

0 replies

0 likes

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Cannot sync local files to HTC

Hello, I'm using Spotify on Windows and on my HTC android. Until recently, I was able to sync local files from my PC to my droid by connecting them to the same network. However, the desktop client recently stopped recognizing local files at all, and ...

Regular

Hello, I'm using Spotify on Windows and on my HTC android. Until recently, I was able to sync local files from my PC to my droid by connecting them to the same network. However, the desktop client ...

SirCmpwn

Regular

795 Views

6 replies

0 likes

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Can't change the 3D-Effect and Bass at the Android Equalizer

Hi guys! I just had to reinstall my spotify app on my 4.0.3 android device. I wanted to readjust my equalizer settings but somehow can't access the 3D and Bass-effect anymore. As you can see in the screenshot those options are greyed out: Tried resta...

Community Legend

Hi guys!   I just had to reinstall my spotify app on my 4.0.3 android device. I wanted to readjust my equalizer settings but somehow can't access the 3D and Bass-effect anymore. As you c...

Marco

Community Legend

3147 Views

1 replies

0 likes

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Playlist renaming bug

While renaming a playlist; if currently playing song finishes, playlist name is abruptly restored to the original, removing any of the unsaved edits the user has done to the playlist name.. The same thing happens when the spotify switches from online...

Regular

While renaming a playlist; if currently playing song finishes, playlist name is abruptly restored to the original, removing any of the unsaved edits the user has done to the playlist name..   ...

user-removed

Not applicable

464 Views

2 replies

0 likes

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