Hi this issue has been identified before by abother person before.
I used the troubleshooting template and the issue did not go away. (http://community.spotify.com/t5/Mobile-Android/Troubleshooting-Spotify-on-Android/td-p/113082)
A. Use the Search function!
If you find an existing topic which also describes your problem keep the link so you can find that topic again (link above)
Please follow the below troubleshooting steps to see if you can resolve the issue on your own
C. Reproducing the issue
There's a template below; please add as much info as possible, then go to D
=== START OF TEMPLATE ===
Please describe the problem
After I download my playlists (make them available offline) and these are not local files, after some time, usually a few minutes or within a few hours, spotify deletes some songs from my offline playlists. And then when I go back online spotify redownloads them. I monitored which songs gets deleted but it seems that any song will get deleted at random
What are the steps you took to get to the error/issue?
(We need to know what you are doing so we can do the exact same to try and get the same error)
1.Followed option B in the troubleshooting steps one by one
2. Cleared, cache and data, reintsalled spotify from the google play store, redownloaded all playlists, and stille spotify keeps deleting my some offline songs at random.
3. I also did this - I also removed the playlist and chnaged sync quality of the downloaded songs but the issue did not go away
4. I created a new playlist and the issue occurs with new playlists too
What I expected to happen
This is what I expected to happen
I did not expect songs to be deleted at random by spotify in the new playlists that I created
Did you restart your device when troubleshooting in section B?
YES (twice too)
Did you read the connection troubleshooting tips?
Samsung Galax S3 (unlocked not rooted)
Device’s Operating System
What type of account do you have?
(FYI for the below points: Android devices tend to refer to the internal memory as "SD Card" and the SD card you inserted yourself as "External SD Card")
Space left on your device
1.33 GB GB
Space left on your SD card (if applicable)
Space left on your External SD card (if applicable)
Is your device rooted?
Are you using a custom ROM, if so which one, exactly?
Did you set your external SD card as storage location?
Did you manually install an older version before installing the latest version from the Play Store?
Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?
If you said "No", when does the issue not occur?
When using WiFi, 2G, 3G, 4G
My mobile Spotify version
My desktop Spotify version (if applicable)
My mobile provider and country
Do you have a Spotify (non-Facebook) login?
Are you logging in with Facebook or with your Spotify login details?
Do you have any screenshots you can attach to more clearly explain your issue?
=== END OF TEMPLATE ===
D. Reporting your issue
Solved! Go to Solution.