Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118766 Views

27 replies

4 likes

  • 118766 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239549 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239549 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600403 Views

79 replies

3 likes

  • 600403 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492890 Views

581 replies

42 likes

Account
Free
  • 492890 Views
  • 581 replies
  • 42 likes

this track is not available? Third time I ask this...

This is the third time in four days l'm writing you. Nothing of what you guys says helps. First you said that I needed to Sign in on a computer to make it work, but it didnt, then you said I needed to go online on my phone and undownload all my playl...

Regular

This is the third time in four days l'm writing you. Nothing of what you guys says helps. First you said that I needed to Sign in on a computer to make it work, but it didnt, then you said I needed t...

Peter__

Community Legend

589 Views

3 replies

0 likes

  • 589 Views
  • 3 replies
  • 0 likes

Playlist ordenimg

Is there a way to put my playlist in alfhabetic order on the android app?I.m a premium user.

Music Fan

Is there a way to put my playlist in alfhabetic order on the android app? I.m a premium user.

David

Spotify Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Solved!! Can't introduce last.fm password

Hi guys, I've using Spotify in my mobile phone for 2 months or so, and I have had just one little problem since: I can't introduce my last.fm password. It doesn't say 'error' or anything -one has to introduce a password for that-: it just won't let m...

Casual Listener

Hi guys,   I've using Spotify in my mobile phone for 2 months or so, and I have had just one little problem since: I can't introduce my last.fm password. It doesn't say 'error' or anything -...

Naiara

Casual Listener

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

Music will not play. :(

I have been happily using Spotify premium on my HTC Desire (Android 2.3.3) for over a year. This week, playback stopped working. Here's what happens: I tap on a song in one of my playlists. The mini player appears at the bottom, showing album art and...

Casual Listener

I have been happily using Spotify premium on my HTC Desire (Android 2.3.3) for over a year. This week, playback stopped working. Here's what happens: I tap on a song in one of my playlists. The m...

cjvannette

Casual Listener

667 Views

2 replies

0 likes

  • 667 Views
  • 2 replies
  • 0 likes

Music will not stream on droid incredible 2

I have a droid incredible 2 with the current software. I have a premium account that works correctly on every other device but my droid. The app will open up, you can search and select music. But there is no audio.

Newbie

I have a droid incredible 2 with the current software. I have a premium account that works correctly on every other device but my droid. The app will open up, you can search and select music. But the...

licenced

Community Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Global variable

Does spotify store the name of the current track/artist as a globally accessible variable on android? I've currently got tasker set up to do a number of nice things using media control settings, but I cannot find a way to let it access the current tr...

Newbie

Does spotify store the name of the current track/artist as a globally accessible variable on android?  I've currently got tasker set up to do a number of nice things using media control settings...

licenced

Community Legend

830 Views

1 replies

0 likes

  • 830 Views
  • 1 replies
  • 0 likes

Spotify Android Mobile App doesn't work in online mode

I've asked for "customer support" to help me with this. They have responded that they cannot offer any troubleshooting, because my device is not supported. The app crashes every time I put it into online mode. It works in offline mode. Online, it wor...

Gig Goer

I've asked for "customer support" to help me with this. They have responded that they cannot offer any troubleshooting, because my device is not supported.   The app crashes every time I put i...

NicolaiTaz

Newbie

4362 Views

6 replies

0 likes

  • 4362 Views
  • 6 replies
  • 0 likes

aaghhhh....help!!!!!

Hi all This is slowly driving me mental.......my songs keep stopping and starting, it is really doing my head in. If i can't get this sorted I'm cancelling my subscription and going elsewhere. I saw someone on FB with the same problem. It's OK on my ...

Music Fan

Hi all This is slowly driving me mental.......my songs keep stopping and starting, it is really doing my head in.  If i can't get this sorted I'm cancelling my subscription and going elsewhere...

Peter__

Community Legend

1417 Views

7 replies

0 likes

  • 1417 Views
  • 7 replies
  • 0 likes

Andorid

My android device isn't letting me access my music because it claims i don't shave premium and I do.

Newbie

My android device isn't letting me access my music because it claims i don't shave premium and I do.

Peter__

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

cannot login without accepting Facebook login

I do not want any connection with my Spotify and Facebook. Why can I not login without accepting Facebook login and festures

Casual Listener

I do not want any connection with my Spotify and Facebook. Why can I not login without accepting Facebook login and festures

Trofast

Newbie

775 Views

4 replies

0 likes

  • 775 Views
  • 4 replies
  • 0 likes

Solved!! where is personal music playlist ?

Hi all, Sorry for this so simple question but I can't find my personal music playlist on my Android device. I have synchronized the playlist with mp3 from my PC to my Android. On my PC, it is said the sync is OK, but I do not see it anywhere in the S...

Casual Listener

Hi all, Sorry for this so simple question but I can't find my personal music playlist on my Android device. I have synchronized the playlist with mp3 from my PC to my Android. On my PC, it is s...

rawalpundi

Casual Listener

928 Views

2 replies

0 likes

  • 928 Views
  • 2 replies
  • 0 likes

Solved!! got premium but will not update my account on my droid???

My droid RAZR does not seem to believe I have a premium account after just having purchased one help?

Newbie

My droid RAZR does not seem to believe I have a premium account after just having purchased one help?

Liam

Community Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Solved!! Last.fm login problem

I got problem to log in last.fm on my android. When I browse option and I try to input my login data, I can't find "Login" or "Save" button. "Oh, maybe that's autosave" I thought. It seems not. When I press back and check options once again - fields ...

Casual Listener

I got problem to log in last.fm on my android. When I browse option and I try to input my login data, I can't find "Login" or "Save" button. "Oh, maybe that's autosave" I thought. It seems not. When ...

Tonasz

Casual Listener

1410 Views

2 replies

0 likes

  • 1410 Views
  • 2 replies
  • 0 likes

Spotify is constantly deleting my offline tracks

I'm having the same problem as Mark_Lebbink. I also happen to be a Dutch user with the same type of phone. Could you do the same for me? http://community.spotify.com/t5/Mobile-Android/Spotify-is-constantly-deleting-my-offline-tracks/td-p/116500

Casual Listener

I'm having the same problem as Mark_Lebbink. I also happen to be a Dutch user with the same type of  phone. Could you do the same for me?   http://community.spotify.com/t5/Mobile-Androi...

ctoonder

Casual Listener

690 Views

2 replies

0 likes

  • 690 Views
  • 2 replies
  • 0 likes

free streaming for tablets

I just installed spotify on my nexus7 to find that in order to stream anything you need premium. I have been using spotify for free on. My laptop for over a year now and I amdissapointed at the fact that to stream my playlist I have to upgrade to pre...

Regular

I just installed spotify on my nexus7 to find that in order to stream anything you need premium. I have been using spotify for free on. My laptop for over a year now and I amdissapointed at the fact ...

NeonNebula

Regular

2263 Views

3 replies

0 likes

  • 2263 Views
  • 3 replies
  • 0 likes

The track is not available to play on my Premium Spotify Samsung Galaxy II account

Hi, I was wondering if anyone out there could help me sort this problem. I have just downloaded a few mp3 files on my laptop. Imported the tracks into my local files and moved the tracks into my playlist folder in my laptop. The problem is I can play...

Casual Listener

Hi,   I was wondering if anyone out there could help me sort this problem. I have just downloaded a few mp3 files on my laptop. Imported the tracks into my local files and moved the tracks i...

andrew18

Casual Listener

844 Views

4 replies

0 likes

  • 844 Views
  • 4 replies
  • 0 likes

Unable to play music on my HTC One X

Hello! I've had Spotify premium for quite some time and usually I've had no issues whatsoever playing music on my HTC One X. Spotify is still working perfectly on both my desktop and my laptop. What happens: I start Spotify on my phone and it logs in...

Casual Listener

Hello! I've had Spotify premium for quite some time and usually I've had no issues whatsoever playing music on my HTC One X.    Spotify is still working perfectly on both my deskt...

lindst3dt

Casual Listener

1435 Views

3 replies

0 likes

  • 1435 Views
  • 3 replies
  • 0 likes

Solved!! Galaxy s2 lock screen controls

I've been using the beta and recently updated to the new official app but am still unable to get the lockscreen controls on my samsung s2. Has anyone managed to get this working? I've tried deleting selecting "clear data" on the appplication setting ...

Regular

I've been using the beta and recently updated to the new official app but am still unable to get the lockscreen controls on my samsung s2. Has anyone managed to get this working? I've tried deleting ...

vampyren

Gig Goer

7161 Views

7 replies

0 likes

  • 7161 Views
  • 7 replies
  • 0 likes

Downloading starred song allover again.

Im having this problem(?) with Spotify. Everytime I start Spotify I must download a couple hundred starred song again and again.. and everytime I add more starred songs I must download them too. Its really annoying cause when using my phones internet...

Casual Listener

Im having this problem(?) with Spotify. Everytime I start Spotify I must download a couple hundred starred song again and again.. and everytime I add more starred songs I must download them too. Its ...

Liam

Community Legend

729 Views

1 replies

0 likes

  • 729 Views
  • 1 replies
  • 0 likes