Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
196202 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
538003 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
444120 Views
565 replies
37 likes
Hi, I'm an exchange student living in Netherlands and purchased Spotify Premium. Unfortunately I realized afterwards that I cannot use it on my phone. My problem is that my phone is from Canada and it is locked to the Canadian store. Would it be poss...
Hi, I'm an exchange student living in Netherlands and purchased Spotify Premium. Unfortunately I realized afterwards that I cannot use it on my phone. My problem is that my phone is from Canada ...
Community Legend
1050 Views
1 replies
0 likes
Greetings (and apologies if this has been previously addressed), I recently installed Spotify on my Nook HD and unwittingly selected "download playlist" and 131 songs downloaded to my Nook's rather limited storage space. Streaming the tracks is more ...
Greetings (and apologies if this has been previously addressed), I recently installed Spotify on my Nook HD and unwittingly selected "download playlist" and 131 songs downloaded to my Nook...
533 Views
0 replies
0 likes
Hey folks, I have a weird problem. Just bought an audio book, transferred it to my pc (mp3-format) via iTunes and created an offline playlist in spotify (PC). I started to sync this new playlist to my android phone to be available offline, but round ...
Hey folks, I have a weird problem. Just bought an audio book, transferred it to my pc (mp3-format) via iTunes and created an offline playlist in spotify (PC). I started to sync this new pl...
419 Views
0 replies
0 likes
This only seems to happen on every every other search query. I'll search for something, click its page which will then load. Immediately after loading, the spinning circle loading icon thingy will pop up and the page won't be visible. I have to go ba...
This only seems to happen on every every other search query. I'll search for something, click its page which will then load. Immediately after loading, the spinning circle loading icon thingy will po...
348 Views
0 replies
0 likes
Pebble, the Kickstarter e-paper smartwatch, is struggling to get their device to work with Spotify for Android. It currently works perfectly with Spotify for iOS. Is there anything Spotify devs can do to help the Pebble guys out with this? This featu...
Pebble, the Kickstarter e-paper smartwatch, is struggling to get their device to work with Spotify for Android. It currently works perfectly with Spotify for iOS. Is there anything Spotify devs c...
Community Legend
3734 Views
2 replies
11 likes
Yesterday I ejected my android device from Spotify, and now I can't have it show on the devices tab. I've already reinstalled the app, so I don't think that'll do. Any ideas are welcome.Thanks,Fábio Neves
Yesterday I ejected my android device from Spotify, and now I can't have it show on the devices tab. I've already reinstalled the app, so I don't think that'll do. Any ideas are welcome. Thanks, ...
Community Legend
757 Views
2 replies
0 likes
Hey, I'm new here in Spotify community. I have a feature request, hope it's the right forum here. If I here radio with Android, there will be created automatically a new list, the "Liked from Radio" list. I don't need that, this "feature" is annoying...
Hey, I'm new here in Spotify community. I have a feature request, hope it's the right forum here. If I here radio with Android, there will be created automatically a new list, t...
Not applicable
804 Views
3 replies
0 likes
Hello All together, @1st: my english isn't very good ( i'm a german) @2nd: i have a spotify premium account i pay for it 6 months or 7 months and i have yesterday the problem that my mobile version of spotify do not play the songs that i have saved. ...
Hello All together, @1st: my english isn't very good ( i'm a german) @2nd: i have a spotify premium account i pay for it 6 months or 7 months and i have yes...
387 Views
0 replies
0 likes
So here's the deal: Yesterday Spotify on my PC kept giving me issues, saying it was offline when I had a strong WiFi connection. I uninstalled and reinstalled Spotify several times to figure out that mess. I finally got things back to normal when Spo...
So here's the deal: Yesterday Spotify on my PC kept giving me issues, saying it was offline when I had a strong WiFi connection. I uninstalled and reinstalled Spotify several times t...
399 Views
0 replies
1 likes
There is a serious issue with the Android app. You may have noticed that there are 10,000+ views on this post: http://community.spotify.com/t5/Mobile-Android/No-internet-connection-available/m-p/144344/highlight/true#M8556 There hasn't been a signifi...
There is a serious issue with the Android app. You may have noticed that there are 10,000+ views on this post: http://community.spotify.com/t5/Mobile-Android/No-internet-connection-availab...
Newbie
513 Views
1 replies
1 likes
Hello, I'm now canceling my service until this stupid bug is fixed. I recieve this message just about every day and once I get it, it's all over. I've tried updating to the latest version on the market, I've tried uninstalling/reinstalling Spotify (w...
Hello, I'm now canceling my service until this stupid bug is fixed. I recieve this message just about every day and once I get it, it's all over. I've tried updating to the latest version ...
524 Views
0 replies
0 likes
I have my playlists organised into folders. One of the folders is called Subscribed Playlists, which contains all the playlists I have subscribed to. For some reason, the new Android app shows the Subscribed Playlists folder twice, once containing al...
I have my playlists organised into folders. One of the folders is called Subscribed Playlists, which contains all the playlists I have subscribed to. For some reason, the new Android app s...
Newbie
1321 Views
1 replies
1 likes
I updated my phone to Jelly Bean, Android 4.1.1 to find out that Spotify suddenly isn't compatible with the remote control on the headphones which basically ruins the experince of having music on your phone if you need to take the darn thing out ever...
I updated my phone to Jelly Bean, Android 4.1.1 to find out that Spotify suddenly isn't compatible with the remote control on the headphones which basically ruins the experince of having music on you...
Casual Listener
1540 Views
2 replies
0 likes
What's supposed to happen when I press 'download playlist' on my android phone?
What's supposed to happen when I press 'download playlist' on my android phone?
Casual Listener
756 Views
4 replies
0 likes
I have a playlist that shows up on mobile apps (both Android and iPhone), but it isn't there in the desktop version of Spotify. There isn't anything in it, and I would like it to be removed.
I have a playlist that shows up on mobile apps (both Android and iPhone), but it isn't there in the desktop version of Spotify. There isn't anything in it, and I would like it to be removed.
Regular
464 Views
1 replies
0 likes
The error is "The disk is almost full. You can't offline sync any more playlists. Please unselect some plalist and try again." Problem is, neither of the "disk" on my phone are even close to full, so what's the deal?
The error is "The disk is almost full. You can't offline sync any more playlists. Please unselect some plalist and try again." Problem is, neither of the "disk" on my phone are even...
Community Legend
6058 Views
12 replies
1 likes
My Mobile spotify was working fine a few days ago, when i finally decided to upgrade to Premium. Now there is no sound, even tho the program ''looks to be playing'' and I've tried everything I can think of. Reinstalled the app, Plugged headphones, ch...
My Mobile spotify was working fine a few days ago, when i finally decided to upgrade to Premium. Now there is no sound, even tho the program ''looks to be playing'' and I've tried everything I can ...
Casual Listener
1570 Views
3 replies
0 likes
I have had problems with listening to music since I got Premium a few months ago. Offline content turns green (ok to listen to) or gray (can't listen to) even though I have redowloaded several times. And, the few songs I have been able to save to off...
I have had problems with listening to music since I got Premium a few months ago. Offline content turns green (ok to listen to) or gray (can't listen to) even though I have redowloaded several times....
466 Views
0 replies
2 likes
Updating an app with nonsense stuff like EULA updates and completely ignoring bugs and missing features that are reported FOR MONTHS from HUNDREDS of PAYING customers.Congratulations Spotify, you do an amazing job in showing us customers the finger.T...
Updating an app with nonsense stuff like EULA updates and completely ignoring bugs and missing features that are reported FOR MONTHS from HUNDREDS of PAYING customers. Congratulations Spotify, you...
331 Views
0 replies
0 likes
Hi there, i've got the same problem that's already reported here by some people. I'm trying to get my playlist offline, it works well until last reinstallation of my galaxy s3. Since then, i put sync on my playslist, let the playlist download and it ...
Hi there, i've got the same problem that's already reported here by some people. I'm trying to get my playlist offline, it works well until last reinstallation of my galaxy s3. Since t...
Casual Listener
556 Views
2 replies
1 likes
