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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387467 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

7 likes

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Spotify 0.5.4.73 very slow playlist syncing. Tested speed, unusually slow.

I have Spotify 0.5.4.73 (current Android version). When connected to my home WIFI I can download files (via my browser on my Android phone) at 1.2MBps (9.6mbps) but when syncing playlists on Spotify (I've download an app to monitor this in real time)...

Visitor

I have Spotify 0.5.4.73 (current Android version). When connected to my home WIFI I can download files (via my browser on my Android phone) at 1.2MBps (9.6mbps) but when syncing playlists on Spotify ...

Master_Ipse

Casual Listener

811 Views

3 replies

2 likes

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How to Integratie local files with streaming music on Android app?

I have a lot of songs stored as mp3 on my computer. I know that I have to "sync" them to my mobile app to be able to listen to local files on the app. However, you have to sync them through a playlist first. I like to have all my music mixed together...

Casual Listener

I have a lot of songs stored as mp3 on my computer. I know that I have to "sync" them to my mobile app to be able to listen to local files on the app. However, you have to sync them through a playlis...

licenced

Community Legend

539 Views

1 replies

0 likes

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Spotify says out of space when downloading

Im using a nexus 10 with 4.2 and 8.9gigs of free space and when trying to download any playlist weather it be 10 songs or 100 songs it says im out of space. Clean reinstall done and made sure it was saving to internal memory. Any workarounds for this...

Newbie

Im using a nexus 10 with 4.2 and 8.9gigs of free space and when trying to download any playlist weather it be 10 songs or 100 songs it says im out of space. Clean reinstall done and made sure it was ...

400 Views

0 replies

0 likes

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Solution to playlist unsyncing or deleting offline songs

Hey guys, I created this thread to let everyone see how the problem can be fixed.I posted earlier and was having the same issue. Because spotify didn't say a single word about this issue, I went to cancel my subscription and on the final cancellation...

Regular

Hey guys, I created this thread to let everyone see how the problem can be fixed. I posted earlier and was having the same issue. Because spotify didn't say a single word about this issue, I went ...

ZarifH

Regular

509 Views

2 replies

0 likes

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Solved!! Spotify on galaxy s3 vibrates to beat

Coming back to Spotify and put on new phone,a Galaxy S3 from Sprint. Now, I through this app only my phone vibrates to the Beat. Pause the music vibration stops, start and vibration continues. Exceptionally annoying. This is not going through thephon...

Visitor

Coming back to Spotify and put on new phone,a Galaxy S3 from Sprint. Now, I through this app only my phone vibrates to the Beat. Pause the music vibration stops, start and vibration continues. Except...

hunter4

Newbie

6051 Views

5 replies

0 likes

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Spotify Offline for Samsung Galaxy SII does not work.

Hello,My girlfriend's spotify offline mode does not work on her Samsung Galaxy SII, however when i tried it on my Phone, Galaxy S III (3) it works.She has triedReinstallingRedownloadingLogging on and off thousant time.Rebooting phone thousands of tim...

Newbie

Hello, My girlfriend's spotify offline mode does not work on her Samsung Galaxy SII, however when i tried it on my Phone, Galaxy S III (3) it works. She has tried Reinstalling Redownloading ...

416 Views

0 replies

0 likes

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Signed Up for 30 Day Premium Trial, But My Phone isnt Recognizing

HI! I Signed Up for 30 Day Premium Trial, But My Phone isnt Recognizing it ans is still saying I need Premium Service to access Playlists/ 6+ Skips on Radio. Anyone ever had that happen? Is it a timing issue--I just signed up 3 minutes ago. BTW, I st...

Casual Listener

HI!   I Signed Up for 30 Day Premium Trial, But My Phone isnt Recognizing it ans is still saying I need Premium Service to access Playlists/ 6+ Skips on Radio. Anyone ever had that happen? I...

Rhad_Rhed

Casual Listener

375 Views

2 replies

0 likes

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local files

the problem described here http://community.spotify.com/t5/Mobile-Android/Where-the-hell-are-my-local-files/m-p/80927, marked as solved by someone who clearly didn't read the thread, is still present. can Spotify bring this feature back or clearly st...

Casual Listener

the problem described here http://community.spotify.com/t5/Mobile-Android/Where-the-hell-are-my-local-files/m-p/80927, marked as solved by someone who clearly didn't read the thread, is still present...

359 Views

0 replies

0 likes

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Repeating radio, stuttering and no radio on some songs/artists

Please Spotify support, fix the android app. The main problem I have with it is the occasional annoying fast stuttering of the song thats playing. Another problem is the radio stations play the same songs in the same order after a short while. Also s...

Casual Listener

Please Spotify support, fix the android app.  The main problem I have with it is the occasional annoying fast stuttering of the song thats playing.  Another problem is the radio stations pl...

347 Views

0 replies

0 likes

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Easy way to save for the external memory card

Hello! I have long been annoyed at being unable to save spotify on external memory card, but follow this tip, so it is perfectly fine, at least if you live in SwedenI have the Samsung Galaxy S3 versin 4.0.2 Uninstall SpotifyCopy this link into your w...

Music Fan

Hello! I have long been annoyed at being unable to save spotify on external memory card, but follow this tip, so it is perfectly fine, at least if you live in Sweden I have the Samsung Galaxy S3 ver...

531 Views

0 replies

1 likes

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Pausing music while buffering

Hi, ever since the newest update to spotify (with the redesigned user interface), if I pause a song while it is buffering, when it loads more of the song, it will continue playing, even tho my UI represents the song as paused, then I have to click pl...

Regular

Hi, ever since the newest update to spotify (with the redesigned user interface), if I pause a song while it is buffering, when it loads more of the song, it will continue playing, even tho my UI rep...

NikolajC

Casual Listener

673 Views

4 replies

1 likes

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Solved!! sleep mode

I would like to wake up to my favorite playlist. Is it possible for the spotify app to get an alarm function or a sleep mode to start a play queue at a specified time?

Casual Listener

I would like to wake up to my favorite playlist. Is it possible for the spotify app to get an alarm function or a sleep mode to start a play queue at a specified time?

Peter__

Community Legend

1935 Views

1 replies

0 likes

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music play

hiwhen i play spotify on my android i here the music only on the left loudspeakeri have this since two days i thinksorry for my english

Casual Listener

hi when i play spotify on my android i here the music only on the left loudspeaker i have this since two days i think sorry for my english

Marco

Community Legend

368 Views

2 replies

0 likes

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spotify set up on my droid?

spotify set up on my lap-top. Can I use same log-in and password to set up on my droid?

Newbie

spotify set up on my lap-top. Can I use same log-in and password to set up on my droid?

Peter__

Community Legend

468 Views

2 replies

0 likes

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Cannot download playlists for offline play at all [Unknown Sync Error]

Description Whenever I try to download tracks for offline play (whether over 3G, H+, Wifi or via Sync) my mobile gives the message "Syncing Error - Unknown error" and a continue button to press, which does nothing. What are the steps you took to get ...

Casual Listener

Description Whenever I try to download tracks for offline play (whether over 3G, H+, Wifi or via Sync) my mobile gives the message "Syncing Error - Unknown error" and a continue button to press, wh...

michaelahmad

Newbie

1790 Views

6 replies

0 likes

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Please buffer both the current and the next track

Very often when I'm driving I pass through areas with only Edge cell phone coverage. This is fine if the current track is playing since the complete track seems to be buffered well in advance. But if the track ends and a new track is started while in...

Casual Listener

Very often when I'm driving I pass through areas with only Edge cell phone coverage. This is fine if the current track is playing since the complete track seems to be buffered well in advance. But if...

358 Views

0 replies

2 likes

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Playback stops - Pressing play starts track but no sound

Ok. Scenario: * I got premium * I got this issue with synced tracks AND streaming tracks * A song "starts" (no sound) * Pressing pause resets the "track position" progress bar to 0:00 * Pressing play starts the track position progress bar but no soun...

Music Fan

Ok.   Scenario:  * I got premium  * I got this issue with synced tracks AND streaming tracks  * A song "starts" (no sound)  * Pressing pause resets the "track pos...

Hvornum

Music Fan

560 Views

1 replies

0 likes

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Solved!! Spotify Mobile Premium deleting offline songs at random while offline

Hi this issue has been identified before by abother person before.http://community.spotify.com/t5/Mobile-Android/Spotify-is-constantly-deleting-my-offline-tracks/td-p/116500I used the troubleshooting template and the issue did not go away. (http://co...

Regular

Hi this issue has been identified before by abother person before. http://community.spotify.com/t5/Mobile-Android/Spotify-is-constantly-deleting-my-offline-tracks/td-p/116500 I used the trouble...

ZarifH

Regular

14646 Views

3 replies

1 likes

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nothing will play

I'm new to spotify. Loved it, but today it said my free trial was over and I had to upgrade to premium for on demand mobile streaming. I have signed up for the unlimited package and also reinstalled the app, but am still unable to play anything, just...

Casual Listener

I'm new to spotify. Loved it, but today it said my free trial was over and I had to upgrade to premium for on demand mobile streaming. I have signed up for the unlimited package and also reinstalled ...

Marco

Community Legend

583 Views

4 replies

0 likes

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Listening spotify offline on Android phone

Hello, I cannot listen spotify when I am offline on my phone. How can I still listen spotify while being offline on my android phone? Thanks

Newbie

Hello,    I cannot listen spotify when I am offline on my phone.  How can I still listen spotify while being offline on my android phone?    Thanks 

Richard

Community Legend

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
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