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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118758 Views

27 replies

4 likes

  • 118758 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239516 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239516 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600377 Views

79 replies

3 likes

  • 600377 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492876 Views

581 replies

42 likes

Account
Free
  • 492876 Views
  • 581 replies
  • 42 likes

Songs keep playing without sound

Please help! I got spotify premium and a sony ericsson xperia. About a week ago something happened with my spotify on my mobile because there isn't any sound anymore when I'm playing songs. The song (doesn't mather witch song i choose) playes, the ti...

Newbie

Please help! I got spotify premium and a sony ericsson xperia.    About a week ago something happened with my spotify on my mobile because there isn't any sound anymore when I'm playing...

ConorReed

Casual Listener

2011 Views

6 replies

0 likes

  • 2011 Views
  • 6 replies
  • 0 likes

Solved!! Unknown error code "-24"

I recently factory reset my Samsung Galaxy S3 as it was freezing on me. With that everything redownlaoded via Google Play automatically except Spotify. When I tried manually it downloads and goes to install and a message comes up stating Unkown error...

Regular

I recently factory reset my Samsung Galaxy S3 as it was freezing on me. With that everything redownlaoded via Google Play automatically except Spotify. When I tried manually it downloads and goes to ...

Liam

Community Legend

17945 Views

21 replies

0 likes

  • 17945 Views
  • 21 replies
  • 0 likes

I can't get spot on my kindle fire

although I have premium it keeps saying spot is offline

Newbie

although I have premium it keeps saying spot is offline

Peter__

Community Legend

1010 Views

1 replies

0 likes

  • 1010 Views
  • 1 replies
  • 0 likes

App keeps forcing me to log back in.

Maybe this is intended, but... if I restart the phone or end the app via task manager I have to login again when I open it back up. This occurs with both Facebook credentials and Spotify credentials. Once I'm logged in, it seems fine but... the iOS a...

Casual Listener

Maybe this is intended, but... if I restart the phone or end the app via task manager I have to login again when I open it back up. This occurs with both Facebook credentials and Spotify credentials....

unreal223

Casual Listener

1973 Views

9 replies

0 likes

  • 1973 Views
  • 9 replies
  • 0 likes

track is not available

I can't play my songs in offline mode on my android, I was told that after 30 days without being online on a computer I would just have to sign and again and it would work, but it doesn't. What can I do more? I want my playlists back! I need Music on...

Regular

I can't play my songs in offline mode on my android, I was told that after 30 days without being online on a computer I would just have to sign and again and it would work, but it doesn't. What can I...

Liam

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Spotify on Android: Just doesn't work

So, I bought a smartphone this weekend. A Samsung Galaxy S3 Mini. I Installed spotify on it, and that's where the drama began. At home I use Spotify on my desktop. No problems at all, but the android app is just crappy. Already contacted Spotify abou...

Regular

So, I bought a smartphone this weekend. A Samsung Galaxy S3 Mini. I Installed spotify on it, and that's where the drama began.   At home I use Spotify on my desktop. No problems at all, but ...

Liam

Community Legend

2412 Views

9 replies

0 likes

  • 2412 Views
  • 9 replies
  • 0 likes

Downloaded playlists effected by "Mobile Network Settings"

Hi, Downloaded playlists are effected by Android Settings. Only when I select "Mobile Network Settings -> Data Enabled" can downloaded playlists be played (otherwise they're grayed out). The problem is sporadic. Android 2.2 Spotify 0.5.4.73 (0.7.1.57...

Regular

Hi,   Downloaded playlists are effected by Android Settings.  Only when I select "Mobile Network Settings -> Data Enabled" can downloaded playlists be played (otherwise they're graye...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Latest APK 0.5.4.73 ?

Hi; I have downloaded the lastes APK for version 0.5.4.73 from official thread : http://community.spotify.com/t5/Mobile-Android/REQUEST-Previous-version-of-the-client-APK/td-p/79997 and the link is : https://www.dropbox.com/s/ybrr3iil3mpel1k/SpotifyA...

Newbie

...nd the link is : https://www.dropbox.com/s/ybrr3iil3mpel1k/SpotifyAndroid.apk but when I install it on my phone , I still get version 0.5.3.56 ! I tried to uninstall and do a clean install but s...

rootio

Regular

21191 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

this track is not available? why?

I've been using spotify premium for a long time now but a couple of days ago it started to make all my tracks unavailable when I go offline, sometimes it works for a couple of minutes, then its gone again. What's happening, this is very annoying when...

Regular

I've been using spotify premium for a long time now but a couple of days ago it started to make all my tracks unavailable when I go offline, sometimes it works for a couple of minutes, then its gone ...

armado93

Regular

860 Views

3 replies

0 likes

  • 860 Views
  • 3 replies
  • 0 likes

SMS failing because of spotify?

I had no real issues with my textmessaging on my HTC One S until I installed Spotify. It takes ages to write a text and ages to send or receive one as well. Has anyone had this problem? I assume it is because of Spotify since it occured at the same t...

Casual Listener

I had no real issues with my textmessaging on my HTC One S until I installed Spotify. It takes ages to write a text and ages to send or receive one as well. Has anyone had this problem? I assume it i...

licenced

Community Legend

679 Views

3 replies

0 likes

  • 679 Views
  • 3 replies
  • 0 likes

Problems playing Cage Depart From Me

My issue is rather specific as it pertains only to one album. Cage - Depart From Me. I have the album locally and I can listen to every track on Spotify on my Mac. The tracks Nothing Left To Say, I Lost It In Havertown, Teenage Hands, Look At What Yo...

Casual Listener

My issue is rather specific as it pertains only to one album. Cage - Depart From Me. I have the album locally and I can listen to every track on Spotify on my Mac. The tracks Nothing Left To Say, I L...

devore360

Casual Listener

587 Views

2 replies

0 likes

  • 587 Views
  • 2 replies
  • 0 likes

My Premium isn't working

The 8th of February, I got spotfiy premium in one of those gift cards. It turned out to work perfectly on my computer, but when I downloaded the Spotify app, and the 48 hours free trial expired, the premium that I bought, suddenly stopped working. Ha...

Newbie

The 8th of February, I got spotfiy premium in one of those gift cards. It turned out to work perfectly on my computer, but when I downloaded the Spotify app, and the 48 hours free trial expired, the ...

Peter__

Community Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Spotify outrageous background datausage

Hi, this month I actually have not paid for premium and so, I left the Spotify app alone. Today I ran out of data so I checked the usage. In about 3 days the Spotify app, not downloading or doing anything inperticular used almost 400mb of cellular da...

Casual Listener

Hi, this month I actually have not paid for premium and so, I left the Spotify app alone. Today I ran out of data so I checked the usage. In about 3 days the Spotify app, not downloading or doing any...

Liam

Community Legend

1170 Views

3 replies

0 likes

  • 1170 Views
  • 3 replies
  • 0 likes

Cannot sync local files.

I'm on a school network, have tried reintalling, have updated everything, and even turned off my firewall. My GS3 will not show up under devices no matter what I do. When will we be able to sync over USB?

Regular

I'm on a school network, have tried reintalling, have updated everything, and even turned off my firewall. My GS3 will not show up under devices no matter what I do.   When will we be able t...

izfactor786

Gig Goer

1770 Views

10 replies

0 likes

  • 1770 Views
  • 10 replies
  • 0 likes

Cannot login - Android Samsung Galaxy S2

Just installed Spotify on my Android Samsung Galaxy S2. Have premium account. I get an error msg: unable to login. Either the Username or Password is incorrect. However both ARE correct. Now I start to get pissed. What do I do to fix this?

Newbie

Just installed Spotify on my Android Samsung Galaxy S2. Have premium account. I get an error msg: unable to login. Either the Username or Password is incorrect. However both ARE correct. Now I start ...

Peter__

Community Legend

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

Equalizer and Sync Troubles

So, I've uninstalled and reinstalled the app, uninstalled and reinstalled on my computer, yet no matter what I do, my PC CAN NOT FIND MY DEVICE. And very very rarely, after downloading an entire playlist, my PC will find my device and start syncing a...

Casual Listener

So, I've uninstalled and reinstalled the app, uninstalled and reinstalled on my computer, yet no matter what I do, my PC CAN NOT FIND MY DEVICE. And very very rarely, after downloading an entire play...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

Not a satisfied customer

First off, i really like what spotify is doing. It was my first time using a service like this and i immediatly went for the full plan because it stroked me as very good value, still does. If it worked, which it doesn't. Sorry if this sounds harsh, i...

Casual Listener

First off, i really like what spotify is doing. It was my first time using a service like this and i immediatly went for the full plan because it stroked me as very good value, still does. If it work...

Sb4711

Casual Listener

900 Views

6 replies

0 likes

  • 900 Views
  • 6 replies
  • 0 likes

premium membership

Just paid to be a premium member and I'm not getting the premium benifits

Newbie

Just paid to be a premium member and I'm not getting the premium benifits

Liam

Community Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

I'm going to stop paying for Spotify Premium if these problems continue

Hi everyone, I got a GSIII. I am currently on the Premium 30 day Trial.. I love the idea of it. I am going to emphasize that **I REALLY WANT TO USE SPOTIFY PREMIUM. I WANT TO USE SPOTIFY AS MY MAIN MUSIC PLAYER. I REALLY DO.** But over the past 3 wee...

Regular

Hi everyone,   I got a GSIII. I am currently on the Premium 30 day Trial.. I love the idea of it. I am going to emphasize that **I REALLY WANT TO USE SPOTIFY PREMIUM. I WANT TO USE SPOTIFY A...

munchkin42

Gig Goer

3646 Views

22 replies

0 likes

  • 3646 Views
  • 22 replies
  • 0 likes

Premium help

I have just bought premium but on my mobile and on my computer it still says i am on free and wont givde me anything from premium Why is this?

Newbie

I have just bought premium but on my mobile and on my computer it still says i am on free and wont givde me anything from premium Why is this?

Liam

Community Legend

518 Views

2 replies

0 likes

  • 518 Views
  • 2 replies
  • 0 likes