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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Updated Password on Website Not Recognized on Phone

I updated my password on the website and then tried to login with my mobile phone but recieve message: 'unable to login. either the username or password is incorrect.' i've triple checked and and know for a fact that both are correct. btw... may want...

Casual Listener

I updated my password on the website and then tried to login with my mobile phone but recieve message:   'unable to login. either the username or password is incorrect.'   i've trip...

neo-x

Community Legend

577 Views

2 replies

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Re: Songs in offline mode unsync without reason

Same problem.... really annoying. Can someone at spotify pleas respond. Using a gallaxy one i9800, and a gallaxy III. One the old phone entire lists disapear as son as i listen to them. On III random tracks in the list gets unsynced. WTF is going on?

Casual Listener

Same problem.... really annoying. Can someone at spotify pleas respond.   Using a gallaxy one i9800, and a gallaxy III. One the old phone entire lists disapear as son as i listen to them. O...

Eukamoon

Casual Listener

1587 Views

7 replies

1 likes

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skype stops spotify when pressing cancel.

Here's the situation: I'm in a chat window in skype. I press "send file" and choose "Gallery". Then i press "Cancel" in the Gallery. At that moment Spotify simply stops playing! When i press play in the widget it starts playing where it stopped. (Sam...

Casual Listener

Here's the situation: I'm in a chat window in skype. I press "send file" and choose "Gallery". Then i press "Cancel" in the Gallery. At that moment Spotify simply stops playing! When i press play in ...

285 Views

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Can't open spotify app, android 2.3.6, Samsung GT5510

Hi, I have a premium account and I just installed spotify in my mobile phone (android 2.3.6, Samsung GT5510). However, when I try to open it nothing happens (just a white screen). The rest of apps work normally. Any help? Thanks in advance! Per: I ed...

Newbie

Hi,   I have a premium account and I just installed spotify in my mobile phone (android 2.3.6, Samsung GT5510). However, when I try to open it nothing happens (just a white screen). The rest...

Goodman

Spotify Legend

8167 Views

9 replies

1 likes

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Spotify app on Samsung galaxy s3

Hi Spotify, i pay for you'r service so i demand that you **bleep**ing take a look at your **bleep**ing app !!! i pay because i cant listen at music from spotify on my phone if i dont and what do i get as reward? the replay button dont work for **blee...

Newbie

Hi Spotify, i pay for you'r service so i demand that you **bleep**ing take a look at your **bleep**ing app !!! i pay because i cant listen at music from spotify on my phone if i dont and what do i ge...

user-removed

Not applicable

15819 Views

10 replies

1 likes

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data usage

Does my android tablet use my data even if listening offline?

Casual Listener

Does my android tablet use my data even if listening offline?

licenced

Community Legend

460 Views

1 replies

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galaxy tablet

I have downloaded latest spotify on tomy galaxy tablet.however if i try to playin offlineit says my licence has expired. What does this mean.technically challenged so simple advice would be appreciated.thanks

Casual Listener

I have downloaded latest spotify on tomy galaxy tablet.however if i try to playin offlineit says my licence has expired. What does this mean.technically challenged so simple advice would be appreciat...

GOBLUE80

Music Fan

424 Views

1 replies

0 likes

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No sound on phone at all...

I had an issue that was not only affecting me not listening to music, but I had no sound at all. I found an app in Google Play named SoundAbout that fixed the issue. The phone works great now.

Newbie

I had an issue that was not only affecting me not listening to music, but I had no sound at all.   I found an app in Google Play named SoundAbout that fixed the issue.  The phone works ...

329 Views

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Sorting Alphabetically for Android

Is there a way to do this yet? I can't believe how many people have said something about it. I think I'm in the same boat as most people.........My playlists on my laptop are arranged alphabetically by artist. Whenever I add new music and sync to my ...

Newbie

Is there a way to do this yet? I can't believe how many people have said something about it. I think I'm in the same boat as most people.........My playlists on my laptop are arranged alphabetically ...

hup333

Regular

4742 Views

7 replies

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help! wont play any songs!

Hi, I have the spotify android app and when I click on a song it won't play, there's no sound?! What's wrong? So disappointed cos I loved using it, but am seriously thinking of cancelling my subscription now

Casual Listener

Hi, I have the spotify android app and when I click on a song it won't play, there's no sound?! What's wrong? So disappointed cos I loved using it, but am seriously thinking of cancelling my subscrip...

Liam

Community Legend

573 Views

5 replies

0 likes

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Won't download all songs on SGS II

I got a galaxy s II with a 64gb sd card. I have the app installed on my sd card. I have roughly 7gb free but it won't download all my songs in my playlist. I have over 900 songs in it and it has got to around 77% but won't download anymore. Why is th...

Regular

I got a galaxy s II with a 64gb sd card. I have the app installed on my sd card. I have roughly 7gb free but it won't download all my songs in my playlist. I have over 900 songs in it and it has got ...

ahvenan

Music Fan

2010 Views

17 replies

0 likes

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Have premium but it doesn´t work on my android phone!!!!!

I got spotify premium again cuz something went wrong with my payment. My spotify premium works on my computer and it even says that i have premium and everything on this webpage when i sign in. But on my andorid phone it´s only offline mode, and noth...

Newbie

I got spotify premium again cuz something went wrong with my payment. My spotify premium works on my computer and it even says that i have premium and everything on this webpage when i sign in. B...

252 Views

0 replies

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Problems with Spotify Radio!

Right now I'm dealing with two major problems with Spotify Radio; The inability to delete Radio Stations and the fact that one of my Radio Stations won't work/play at all--PC or Mobile. I'd sure appreciate it if I was able to delete a Radio Station I...

Newbie

Right now I'm dealing with two major problems with Spotify Radio; The inability to delete Radio Stations and the fact that one of my Radio Stations won't work/play at all--PC or Mobile.   I'...

troypjones

Regular

3101 Views

8 replies

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Spotify abd galaxy s3

Okay so I have had a premium account for a long time and noticed that virgin media was offering three months free premium so I thought save some cash and transfer my paid account to Virgin, This was done and all was fineUntil very recently, I now can...

Newbie

Okay so I have had a premium account for a long time and noticed that virgin media was offering three months free premium so I thought save some cash and transfer my paid account to Virgin, This ...

239 Views

0 replies

0 likes

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I cannot download my playlists and song in Samsung Galaxy SII

I cannot download my playlists and song in Samsung Galaxy SII. This is a problem that i keep carry on since 2 weeks ago. I´m with a premium account that i can´t use! Please, help me solving this problem!

Casual Listener

I cannot download my playlists and song in Samsung Galaxy SII.   This is a problem that i keep carry on since 2 weeks ago. I´m with a premium account that i can´t use!   Please, hel...

neo-x

Community Legend

1499 Views

5 replies

0 likes

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My downloaded playlists disappear from mobile

Hello, 2 days ago all my downloaded playlist have disappear from mobile, I mean they are available on ALL but not IN DOWNLOADED, so I have lost more than 10Gb of downloaded music.What has happened? I´m talking with a partner who have premium too and ...

Newbie

Hello, 2 days ago all my downloaded playlist have disappear from mobile, I mean they are available on ALL but not IN DOWNLOADED, so I have lost more than 10Gb of downloaded music. What has happene...

Xemides

Regular

586 Views

2 replies

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Solved!! Are deleted playlists automatically removed from phone storage?

Hi, I was just wondering if anyone can confirm that if I delete a playlist that is downloaded to my phone - either via my pc or phone - that the tracks will automatically be removed from the phone's storage? ie I don't have to "undownload" the playli...

Regular

Hi, I was just wondering if anyone can confirm that if I delete a playlist that is downloaded to my phone - either via my pc or phone - that the tracks will automatically be removed from the phone's ...

Peter__

Community Legend

990 Views

5 replies

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Solved!! Weird noise between songs and at the end of albums. (Verizon Galaxy Nexus)

This has been happening a lot to me lately, where between tracks or at the end of an album this really loud and rather weird noise (that I can best describe as something you might hear Michael Bay's Transformers make) happens for a solid 5 seconds. I...

Regular

This has been happening a lot to me lately, where between tracks or at the end of an album this really loud and rather weird noise (that I can best describe as something you might hear Michael Bay's ...

Swagyolofag88

Newbie

9506 Views

24 replies

4 likes

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Android to USB to Car Radio?

I recently tried to play my Spotify music from my android, and through a USB cabel, and into my car radio. But havn't been a success. The radio will only play the music that are stored on the SD device. I've also tried to opening Spotify while connec...

Casual Listener

I recently tried to play my Spotify music from my android, and through a USB cabel, and into my car radio. But havn't been a success. The radio will only play the music that are stored on the SD devi...

OlgayToprakli

Visitor

10798 Views

7 replies

1 likes

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  • 1 likes

samsung galaxy s3 high speed after a pause

I am having a problem.. and I am very confused... I also have an app from sirius that behaves in a similar way. I am listening to a radio station.. and hit the pause key.. When I come back to play .. it plays all the missed music? I think? but like i...

Newbie

I am having a problem.. and I am very confused... I also have an app from sirius that behaves in a similar way. I am listening to a radio station.. and hit the pause key.. When I come back to pla...

truckerjunk

Newbie

447 Views

1 replies

0 likes

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