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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387647 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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Problem with mobiles with multiple internal memory cards (ie experia st21i)

I have 2 smartphones, one older, with a 4gb extra memory card, which I can save more than 500 songs on, and a new experia with 32gb extra memory, which only allows 200 songs to be downloaded offline. The problem is that the experia has 2 internal mem...

Regular

I have 2 smartphones, one older, with a 4gb extra memory card, which I can save more than 500 songs on, and a new experia with 32gb extra memory, which only allows 200 songs to be downloaded offline....

Sam

Spotify

623 Views

2 replies

0 likes

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Does it cost money to "download" the spotify Lists in the mobile Phone?

Does it cost money to "download" the spotify Lists in the mobile Phone? Thank you very much, need to know.I'm just using the 30day trial of the premium version

Casual Listener

Does it cost money to "download" the spotify Lists in the mobile Phone?  Thank you very much, need to know. I'm just using the 30day trial of the premium version 🙂

Marco

Community Legend

35203 Views

1 replies

1 likes

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Undownload vs Unsubscribe

Hi Playlists I have created and downloaded I can undownload. Playlists I have downloaded that are not my own, I do not get the unload option, but unsubscribe. This on my android mobile. I do not want to unsubscribe, but just remove the download. Can ...

Casual Listener

Hi   Playlists I have created and downloaded I can undownload.   Playlists I have downloaded that are not my own, I do not get the unload option, but unsubscribe. This on my android...

607 Views

0 replies

0 likes

  • 607 Views
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Can't play local files on Android (Galaxy S3) phone

Hi, I just signed up for Spotify with a trial Premium membership. Spotify on my Macbook imported all my local (iTunes) files, and it can play them well on the desktop. I downloaded the Spotify Android app, and synced a playlist of Spotify songs (i.e....

Newbie

Hi,   I just signed up for Spotify with a trial Premium membership.  Spotify on my Macbook imported all my local (iTunes) files, and it can play them well on the desktop.  I downlo...

402 Views

0 replies

0 likes

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Request; Bluetooth AVRCP profile "too old"

Case: I am streaming music from my Andriod device (Samsung S2) to my car stereo using Bluethooth. My device is compatible with bluetooth AVRCP profile version 1.3 and so is my car stereo. The nice thing with this profile, is that also artist name and...

Casual Listener

Case:   I am streaming music from my Andriod device (Samsung S2) to my car stereo using Bluethooth. My device is compatible with bluetooth AVRCP profile version 1.3 and so is my car stereo. ...

mikasand

Casual Listener

2300 Views

3 replies

7 likes

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Android

Hello. I signed up for the 30 days free Spotify trail, but can't get it to work on my Android. When I try to play a song it says it's not possible and comes up with the solution to "Get Premium" (which I have). So I click on this and I am taken to a ...

Newbie

Hello. I signed up for the 30 days free Spotify trail, but can't get it to work on my Android. When I try to play a song it says it's not possible and comes up with the solution to "Get Premium" (w...

Peter__

Community Legend

357 Views

1 replies

0 likes

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  • 1 replies
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I download playlists, but they un-download themselves...?

I download playlists, but the next day they are undownloaded on my Android phone. Any solutions?

Music Fan

I download playlists, but the next day they are undownloaded on my Android phone. Any solutions?

Peter__

Community Legend

459 Views

1 replies

0 likes

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hi

i can not get my lg lucid android 2.3 to play the next song on my playlist i tryed everything i could to get it to work.but it does not work.i can not even shuffle through the songs the only thing i can do is keep going into my list and do each song ...

Newbie

i can not get my lg lucid android 2.3 to play the next song on my playlist i tryed everything i could to get it to work.but it does not work.i can not even shuffle through the songs the only thing i ...

214 Views

0 replies

0 likes

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problem with downloaded playlists

I have problem with the playlists i all ready downloaded. They keep disapearing from my galaxy 3 , so i cant play them offline

Newbie

I have problem with the playlists i all ready downloaded. They keep disapearing from my galaxy 3 , so i cant play them offline

SteveBrammer

Community Legend

327 Views

1 replies

1 likes

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  • 1 likes

Playlist Re-sync On HTC One Mobile

Hi Spotify, I wish to alert you about a significant problem. You have received several messages about playlists going AWOL from smart phones and in particular Android on HTC. A couple of months ago I blogged to say that as a premium user, my playlist...

Regular

Hi Spotify,   I wish to alert you about a significant problem. You have received several messages about playlists going AWOL from smart phones and in particular Android on HTC.  A coupl...

SteveBrammer

Community Legend

887 Views

4 replies

0 likes

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How does Spotify not have Notification Controls Yet?

How has this not been implemented yet? How has basically nothing NEW been implemented into the App yet. It's starting to seem that you don't really care about Android. I like Spotify as much as the next person but It's almost been 6 Months and it sti...

Regular

How has this not been implemented yet? How has basically nothing NEW been implemented into the App yet. It's starting to seem that you don't really care about Android. I like Spotify as much as the n...

X_N_

Regular

843 Views

2 replies

1 likes

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View Playlist By Album

Some things missing. Landscape mode. Adding a whole album to an existing playlist. Local Files will not show up as a menu option. No easy way to shuffle all tracks (can be done tho) Also in a playlist can't sort by album or view by album. Can't see t...

Roadie

Some things missing.    Landscape mode. Adding a whole album to an existing playlist.  Local Files will not show up as a menu option.  No easy way to shuffle all tracks ...

rob171171

Regular

1889 Views

2 replies

1 likes

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  • 1 likes

Tablet UI & landscape mode

Hi, At the moment spotify is really missing a working UI for tablets and landscape mode for all android devices. Both of these are really basic functionalities and also essential for good user experience. When are these features expected to appear?

Casual Listener

Hi,   At the moment spotify is really missing a working UI for tablets and landscape mode for all android devices. Both of these are really basic functionalities and also essential for good ...

nikgare

Newbie

1783 Views

7 replies

3 likes

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Taylor Swift song (local file) won't sync

I downloaded "We are Never Getting Back Together" by Taylor Swift from iTunes (so it should be DRM free). It syncs fine with Spotify on my iPhone, but won't on my Nexus 7. I deleted the cache and tried even making the song its own playlist. It says t...

Casual Listener

I downloaded "We are Never Getting Back Together" by Taylor Swift from iTunes (so it should be DRM free). It syncs fine with Spotify on my iPhone, but won't on my Nexus 7. I deleted the cache and tri...

Maerdikai

Casual Listener

1133 Views

2 replies

0 likes

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Importing Playlist

I have created an mP3 playilst by converting WMA files to MP3. When I import the playlist to Spotify, some of the tracks have the artist greyed out and although they play on my computer, they will not play via my phone or my TIVO service. They are vi...

Casual Listener

I have created an mP3 playilst by converting WMA files to MP3. When I import the playlist to Spotify, some of the tracks have the artist greyed out and although they play on my computer, they will no...

Blockyb

Casual Listener

650 Views

2 replies

0 likes

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Clear/remove downloaded music from SD

The option in menus to clear downloaded playlists/songs is deeply missing from the earlier version! When i "undownloading" a playlist it's not erased but it's left in cache. This shouldn't be so. When i remove a downloaded playlist it should be clear...

Music Fan

The option in menus to clear downloaded playlists/songs is deeply missing from the earlier version! When i "undownloading" a playlist it's not erased but it's left in cache. This shouldn't be so. Whe...

scrufjz1

Casual Listener

951 Views

1 replies

0 likes

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downloaded playlists not available in flight mode

When i sync playlists so that I can listen to them offline on my galaxy note they disappear when i put the phone in to flight mode. I have some old downloaded playlists appearing, but any new ones that i try and sync do not appear. When i connect the...

Newbie

When i sync playlists so that I can listen to them offline on my galaxy note they disappear when i put the phone in to flight mode.   I have some old downloaded playlists appearing, but any ...

434 Views

0 replies

0 likes

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last.fm scrobbling whilst offline mode????

hi all, the scrobbling feature is new to me (as i've been waiting for playcounts etc to make charts, but found out last.fm offers it via scrobbling, so here goes!) just a question though, which is really important to me - does spotify scrobble to las...

Roadie

hi all, the scrobbling feature is new to me (as i've been waiting for playcounts etc to make charts, but found out last.fm offers it via scrobbling, so here goes!)   just a question though, ...

takingbackbenny

Roadie

1618 Views

2 replies

0 likes

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Problems with disappearing lists

Hi! I am having problems with my synced lists disappearing from my android phone after a short while offline... Does anyone know hot to fix it??

Casual Listener

Hi!  I am having problems with my synced lists disappearing from my android phone after a short while offline...  Does anyone know hot to fix it?? 

supra9126

Casual Listener

487 Views

3 replies

0 likes

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"Unknown Error" every time adding new track, and playlists not syncing

Every time I add a new song to a playlst, I get the error "Unknown Error" and I hit continue and it just dissappears, but it happens repeatedly and I'm not really sure what the error means. The songs then aren't downloading to my phone. Additionally,...

Casual Listener

Every time I add a new song to a playlst, I get the error "Unknown Error" and I hit continue and it just dissappears, but it happens repeatedly and I'm not really sure what the error means. The songs...

402 Views

0 replies

0 likes

  • 402 Views
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  • 0 likes