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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115266 Views

27 replies

4 likes

  • 115266 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231678 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231678 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591210 Views

79 replies

3 likes

  • 591210 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485700 Views

580 replies

42 likes

Account
Free
  • 485700 Views
  • 580 replies
  • 42 likes

Solved!! Spotify on Android

I have installed Spotify on a PC and on an iPad without problems. I have now an android and have downloaded Spotify from Google Play but when I start it nothing works. I want to login to spotify with the same account I use on my PC and iPad. Is this ...

Regular

I have installed Spotify on a PC and on an iPad without problems. I have now an android and have downloaded Spotify from Google Play but when I start it nothing works. I want to login to spotify wit...

licenced

Community Legend

2169 Views

14 replies

0 likes

  • 2169 Views
  • 14 replies
  • 0 likes

Problems while crossfade is on and I added a song to queue

Hello!The crossfade on Android doesn't work fine in this case:If I add a new song from any place (search or offline playlist) to queue, just when the start of the next song arrive (and crossfade should start the mix), the audio it's paused around a 1...

Gig Goer

Hello! The crossfade on Android doesn't work fine in this case: If I add a new song from any place (search or offline playlist) to queue, just when the start of the next song arrive (and crossfad...

licenced

Community Legend

1307 Views

1 replies

0 likes

  • 1307 Views
  • 1 replies
  • 0 likes

shuffle playlist on Android phone

I don't know why, but when I first started using Spotify, my Android phone would shuffle my playlist. Now it doesn't and I can't find any setting within the mobile app to set it to shuffle. What happened and how do I fix it?

Newbie

I don't know why, but when I first started using Spotify, my Android phone would shuffle my playlist. Now it doesn't and I can't find any setting within the mobile app to set it to shuffle. What happ...

licenced

Community Legend

923 Views

1 replies

1 likes

  • 923 Views
  • 1 replies
  • 1 likes

Re: Starred Playlist Gone

Hi, I use my spotify everyday and I've always listened to my starred playlist but since yesterday, my starred playlist is only showing "Loading" on my mobile device. I have synced and resynced but nothing is happening.

Casual Listener

Hi,   I use my spotify everyday and I've always listened to my starred playlist but since yesterday, my starred playlist is only showing "Loading" on my mobile device. I have synced and resy...

AriesJye

Casual Listener

476 Views

2 replies

0 likes

  • 476 Views
  • 2 replies
  • 0 likes

neutron music player

I wonder if i can automatically play all spotify music through the Neutron Music Player app. Does anyone have other tips for improving sound quality using a Sony Xperia S with igrado headphone?

Visitor

I wonder if i can automatically play all spotify music through the Neutron Music Player app. Does anyone have other tips for improving sound quality using a Sony Xperia S with igrado headphone?&...

steveyb22602

Regular

11719 Views

3 replies

2 likes

  • 11719 Views
  • 3 replies
  • 2 likes

cant play Norah Jones track older than 2009??????

I can play Norah Jones track if they not older than 2009. in 2012, or some months ago there this was not a problem!??

Casual Listener

I can play Norah Jones track if they not older than 2009. in 2012, or some months ago there this was not a problem!??

Peter__

Community Legend

872 Views

4 replies

1 likes

  • 872 Views
  • 4 replies
  • 1 likes

Streaming offline on adroid

I had many playlists downloaded on my mobile and would regularly stream. All of a sudden every track says "The track in not available" when I try to play in offline mode now. Why would this be?

Casual Listener

I had many playlists downloaded on my mobile and would regularly stream. All of a sudden every track says "The track in not available" when I try to play in offline mode now. Why would this be?

Peter__

Community Legend

621 Views

3 replies

0 likes

  • 621 Views
  • 3 replies
  • 0 likes

Only white screen after updating to 4.1.2 JB on Motorola Razr I

After updating my Motorola XT890 (Razr I) Spotify only shows the gray top bar and all other screens are white. I found some other guys having the same issue.You could check android-hilfe.de

Newbie

After updating my Motorola XT890 (Razr I) Spotify only shows the gray top bar and all other screens are white. I found some other guys having the same issue. You could check android-hilfe.de

Peter__

Community Legend

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes

Songs Going for 30 Seconds

Hi everyone, I've noticed that there are a few albums in which he songs now only play for 30 seconds, instead of the full length. Here is a list of albums I've noticed being affected: http://open.spotify.com/album/1W89VVRojPHYSDojhnAn70 http://open.s...

Regular

Hi everyone,   I've noticed that there are a few albums in which he songs now only play for 30 seconds, instead of the full length.   Here is a list of albums I've noticed being aff...

Sam

Spotify

2759 Views

15 replies

0 likes

  • 2759 Views
  • 15 replies
  • 0 likes

Last.fm Scrobbling doesn't work without internet connection

I'm trying to figure out if my scrobbles will queue up when I'm without an internet connection like they do with the desktop app. I can't tell if this is the case or not, and the times i've tried testing it out it doesnt seem it this. This is a key i...

Casual Listener

I'm trying to figure out if my scrobbles will queue up when I'm without an internet connection like they do with the desktop app. I can't tell if this is the case or not, and the times i've tried tes...

Vikraius

Casual Listener

1126 Views

2 replies

0 likes

  • 1126 Views
  • 2 replies
  • 0 likes

Solved!! Spotify stopped working on my Android phone

Up until recently Spotify Premium worked fine on my HTC Wildfire, but then it just stopped working. My playlists dissapeared and if I tried to play any track through the search function it states that "Streaming is only available to Premium subscribe...

Newbie

Up until recently Spotify Premium worked fine on my HTC Wildfire, but then it just stopped working. My playlists dissapeared and if I tried to play any track through the search function it states tha...

Peter__

Community Legend

1671 Views

3 replies

0 likes

  • 1671 Views
  • 3 replies
  • 0 likes

Spotify Preminum Account Not Working

My spotify account isn't working, it still shows that I'm a free user on both my iPhone and laptop and its driving me crazy. I keep logging in and out. I'm getting nothing.

Casual Listener

My spotify account isn't working, it still shows that I'm a free user on both my iPhone and laptop and its driving me crazy. I keep logging in and out. I'm getting nothing.

Peter__

Community Legend

1011 Views

5 replies

0 likes

  • 1011 Views
  • 5 replies
  • 0 likes

Trouble with searching for a song

I just got the Droid Incredible 4G LTE I went from an Incredible 2. When I downloaded Spotify to my new phone, after logging in to my.account I went to search for new music and I am unable to do so, there is not a button for me to com plete the searc...

Newbie

I just got the Droid Incredible 4G LTE I went from an Incredible 2. When I downloaded Spotify to my new phone, after logging in to my.account I went to search for new music and I am unable to do so, ...

Peter__

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Premium. When i login with facebook on my Galaxy s 3 i get IMMEDIATELY KICKED OFF

@Spotify every time I try to login to my Spotify PREMIUM account, it IMMEDIATEY kicks me off and I have paid every payment to date so I don't know why I can't access my account. I am entitled to my music. I have already contacted spotify numerous tim...

Regular

@Spotify every time I try to login to my Spotify PREMIUM account, it IMMEDIATEY kicks me off and I have paid every payment to date so I don't know why I can't access my account. I am entitled to my m...

Peter__

Community Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Solved!! Downloads don´t delete

Dear all I am using the premiuim service on my android phone. All is working well. But I just noticed a problem: When I want to delete a downloaded playlist I touch on the downloaded playlist and chose "do not download". I deleted today two playlist ...

Casual Listener

Dear all   I am using the premiuim service on my android phone. All is working well. But I just noticed a problem:   When I want to delete a downloaded playlist I touch on the downl...

Peter__

Community Legend

2510 Views

3 replies

0 likes

  • 2510 Views
  • 3 replies
  • 0 likes

samsung galaxy ace - white screen

I have installed spotify on my samsung galaxy ace, and it installs fine. However, when I click on the app I just get a white screen and nothing happens. I have tried uninstalling and installing, as well as turning phone on and off (taking battery out...

Casual Listener

I have installed spotify on my samsung galaxy ace, and it installs fine. However, when I click on the app I just get a white screen and nothing happens. I have tried uninstalling and installing, as w...

Peter__

Community Legend

2905 Views

7 replies

0 likes

  • 2905 Views
  • 7 replies
  • 0 likes

I don't unerstand why the android app fails so much!

Dear Spotify, I don't understand why the problems with the android app like the to much data use, landscape, playlists that doesn't match etc. can't be solved. I use android now for about 3 years and i use quite a lot op different apps. All of the ma...

Gig Goer

Dear Spotify,   I don't understand why the problems with the android app like the to much data use, landscape, playlists that doesn't match etc. can't be solved. I use android now for about ...

user-removed

Not applicable

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

[BUG] Changing password

Hi,I've discovered this issue which is clearly a bug. Yesterday I changed the password of my account, the desktop client promoted me for a new password when I started it.This morning however I discovered the mobile client for Android wasn't working i...

Music Fan

Hi, I've discovered this issue which is clearly a bug. Yesterday I changed the password of my account, the desktop client promoted me for a new password when I started it. This morning however ...

Peter__

Community Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Playlists are stuck at 60% downloaded for weeks

I have a google nexus 7 that I attach to my radio in the car. The playlists all worked fine until avout 2 weeks ago. Now, all the playlist songs are gre and the device says "60" downloaded (or 40% or 25%). I have tried hard rebooting, un/reinstalling...

Newbie

I have a google nexus 7 that I attach to my radio in the car.  The playlists all worked fine until avout 2 weeks ago.  Now, all the playlist songs are gre and the device says "60" downloade...

Goodman

Spotify Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Solved!! Login to Last.fm - where is the login button ?

I'm not sure that I have logged in to last.fm on my phone. Under the settings - Last.fm scrobbling I have entered my username and password, but where is the login button to click - or is there not a login button at all ? When I exit this setting, and...

Music Fan

I'm not sure that I have logged in to last.fm on my phone.   Under the settings - Last.fm scrobbling I have entered my username and password, but where is the login button to click - or is t...

Goodman

Spotify Legend

2037 Views

8 replies

0 likes

  • 2037 Views
  • 8 replies
  • 0 likes