Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118765 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239533 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600394 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492882 Views
581 replies
42 likes
When I use spotify on my HTC One X, which is one of the fastest phones on the market right now, it is stuttering after a while, when I use the app for like 30 minutes my music begins stuttering and skipping...Also the widget is showing the wrong albu...
When I use spotify on my HTC One X, which is one of the fastest phones on the market right now, it is stuttering after a while, when I use the app for like 30 minutes my music begins stuttering and s...
Regular
1496 Views
4 replies
2 likes
Hello everyone. I really need some help with something i'm having problem with on my Samsung Galaxy S3, I wanna know how to check how many Spotify premium days I have left on my Samsung Galaxy S3. I know that I can check that on spotify.com and profi...
Hello everyone. I really need some help with something i'm having problem with on my Samsung Galaxy S3, I wanna know how to check how many Spotify premium days I have left on my Samsung Galaxy S3. ...
Community Legend
1309 Views
2 replies
0 likes
Like the title says I'm having troubles playing the album Fish Outta Water by Chali 2na.Every time a song from this album pops up in my playlist I won't hear a thing but the timer will run and the track bar will move. If I first hit pause and then pl...
Like the title says I'm having troubles playing the album Fish Outta Water by Chali 2na. Every time a song from this album pops up in my playlist I won't hear a thing but the timer will run and the ...
Community Legend
401 Views
1 replies
0 likes
When I listen to spotify radio on my phone, spotify will play one song then stop. the play bar is advancing but there is no sound. If i press pause, then play, the play bar goes back to the beginning of the song and the sound comes back. This needs t...
When I listen to spotify radio on my phone, spotify will play one song then stop. the play bar is advancing but there is no sound. If i press pause, then play, the play bar goes back to the beginning...
Regular
1182 Views
4 replies
0 likes
I have 3 WiFi routers, but spotify only syncs on one of the WiFi connections . Why?? Why won't it sync on any others??
I have 3 WiFi routers, but spotify only syncs on one of the WiFi connections . Why?? Why won't it sync on any others??
Gig Goer
1133 Views
6 replies
0 likes
My girlfriend recently subscribed to Spotify Premium, which I'm paying for, and we're not happy. She made a playlist and is trying to download it to her phone (she's doing all of this on her phone, she has no computer), and it gets to about 22% and j...
My girlfriend recently subscribed to Spotify Premium, which I'm paying for, and we're not happy. She made a playlist and is trying to download it to her phone (she's doing all of this on her phone, s...
Community Legend
437 Views
1 replies
0 likes
I have installed Spotify on a PC and on an iPad without problems. I have now an android and have downloaded Spotify from Google Play but when I start it nothing works. I want to login to spotify with the same account I use on my PC and iPad. Is this ...
I have installed Spotify on a PC and on an iPad without problems. I have now an android and have downloaded Spotify from Google Play but when I start it nothing works. I want to login to spotify wit...
Community Legend
2204 Views
14 replies
0 likes
Hello!The crossfade on Android doesn't work fine in this case:If I add a new song from any place (search or offline playlist) to queue, just when the start of the next song arrive (and crossfade should start the mix), the audio it's paused around a 1...
Hello! The crossfade on Android doesn't work fine in this case: If I add a new song from any place (search or offline playlist) to queue, just when the start of the next song arrive (and crossfad...
Community Legend
1332 Views
1 replies
0 likes
I don't know why, but when I first started using Spotify, my Android phone would shuffle my playlist. Now it doesn't and I can't find any setting within the mobile app to set it to shuffle. What happened and how do I fix it?
I don't know why, but when I first started using Spotify, my Android phone would shuffle my playlist. Now it doesn't and I can't find any setting within the mobile app to set it to shuffle. What happ...
Community Legend
935 Views
1 replies
1 likes
Hi, I use my spotify everyday and I've always listened to my starred playlist but since yesterday, my starred playlist is only showing "Loading" on my mobile device. I have synced and resynced but nothing is happening.
Hi, I use my spotify everyday and I've always listened to my starred playlist but since yesterday, my starred playlist is only showing "Loading" on my mobile device. I have synced and resy...
Casual Listener
482 Views
2 replies
0 likes
I wonder if i can automatically play all spotify music through the Neutron Music Player app. Does anyone have other tips for improving sound quality using a Sony Xperia S with igrado headphone?
I wonder if i can automatically play all spotify music through the Neutron Music Player app. Does anyone have other tips for improving sound quality using a Sony Xperia S with igrado headphone?&...
Regular
11737 Views
3 replies
2 likes
I can play Norah Jones track if they not older than 2009. in 2012, or some months ago there this was not a problem!??
I can play Norah Jones track if they not older than 2009. in 2012, or some months ago there this was not a problem!??
Community Legend
879 Views
4 replies
1 likes
I had many playlists downloaded on my mobile and would regularly stream. All of a sudden every track says "The track in not available" when I try to play in offline mode now. Why would this be?
I had many playlists downloaded on my mobile and would regularly stream. All of a sudden every track says "The track in not available" when I try to play in offline mode now. Why would this be?
Community Legend
632 Views
3 replies
0 likes
After updating my Motorola XT890 (Razr I) Spotify only shows the gray top bar and all other screens are white. I found some other guys having the same issue.You could check android-hilfe.de
After updating my Motorola XT890 (Razr I) Spotify only shows the gray top bar and all other screens are white. I found some other guys having the same issue. You could check android-hilfe.de
Community Legend
661 Views
1 replies
0 likes
Hi everyone, I've noticed that there are a few albums in which he songs now only play for 30 seconds, instead of the full length. Here is a list of albums I've noticed being affected: http://open.spotify.com/album/1W89VVRojPHYSDojhnAn70 http://open.s...
Hi everyone, I've noticed that there are a few albums in which he songs now only play for 30 seconds, instead of the full length. Here is a list of albums I've noticed being aff...
Spotify
2786 Views
15 replies
0 likes
I'm trying to figure out if my scrobbles will queue up when I'm without an internet connection like they do with the desktop app. I can't tell if this is the case or not, and the times i've tried testing it out it doesnt seem it this. This is a key i...
I'm trying to figure out if my scrobbles will queue up when I'm without an internet connection like they do with the desktop app. I can't tell if this is the case or not, and the times i've tried tes...
Casual Listener
1136 Views
2 replies
0 likes
Up until recently Spotify Premium worked fine on my HTC Wildfire, but then it just stopped working. My playlists dissapeared and if I tried to play any track through the search function it states that "Streaming is only available to Premium subscribe...
Up until recently Spotify Premium worked fine on my HTC Wildfire, but then it just stopped working. My playlists dissapeared and if I tried to play any track through the search function it states tha...
Community Legend
1685 Views
3 replies
0 likes
My spotify account isn't working, it still shows that I'm a free user on both my iPhone and laptop and its driving me crazy. I keep logging in and out. I'm getting nothing.
My spotify account isn't working, it still shows that I'm a free user on both my iPhone and laptop and its driving me crazy. I keep logging in and out. I'm getting nothing.
Community Legend
1024 Views
5 replies
0 likes
I just got the Droid Incredible 4G LTE I went from an Incredible 2. When I downloaded Spotify to my new phone, after logging in to my.account I went to search for new music and I am unable to do so, there is not a button for me to com plete the searc...
I just got the Droid Incredible 4G LTE I went from an Incredible 2. When I downloaded Spotify to my new phone, after logging in to my.account I went to search for new music and I am unable to do so, ...
Community Legend
378 Views
1 replies
0 likes
@Spotify every time I try to login to my Spotify PREMIUM account, it IMMEDIATEY kicks me off and I have paid every payment to date so I don't know why I can't access my account. I am entitled to my music. I have already contacted spotify numerous tim...
@Spotify every time I try to login to my Spotify PREMIUM account, it IMMEDIATEY kicks me off and I have paid every payment to date so I don't know why I can't access my account. I am entitled to my m...
Community Legend
512 Views
1 replies
0 likes
