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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210837 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210837 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561260 Views

78 replies

3 likes

  • 561260 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463110 Views

575 replies

39 likes

Account
Free
  • 463110 Views
  • 575 replies
  • 39 likes

SPOTIFY PLEASE PAY ATTENTION TO ISSUES RELATED TO THE ANDROID APP

There is a serious issue with the Android app. You may have noticed that there are 10,000+ views on this post: http://community.spotify.com/t5/Mobile-Android/No-internet-connection-available/m-p/144344/highlight/true#M8556 There hasn't been a signifi...

Regular

There is a serious issue with the Android app. You may have noticed that there are 10,000+ views on this post:   http://community.spotify.com/t5/Mobile-Android/No-internet-connection-availab...

rickmla

Newbie

533 Views

1 replies

1 likes

  • 533 Views
  • 1 replies
  • 1 likes

Is the "Radio is not available when offline" bug EVER going to be fixed?

Hello, I'm now canceling my service until this stupid bug is fixed. I recieve this message just about every day and once I get it, it's all over. I've tried updating to the latest version on the market, I've tried uninstalling/reinstalling Spotify (w...

Newbie

Hello,   I'm now canceling my service until this stupid bug is fixed. I recieve this message just about every day and once I get it, it's all over. I've tried updating to the latest version ...

538 Views

0 replies

0 likes

  • 538 Views
  • 0 replies
  • 0 likes

Duplicate playlist folder

I have my playlists organised into folders. One of the folders is called Subscribed Playlists, which contains all the playlists I have subscribed to. For some reason, the new Android app shows the Subscribed Playlists folder twice, once containing al...

Roadie

I have my playlists organised into folders. One of the folders is called Subscribed Playlists, which contains all the playlists I have subscribed to.   For some reason, the new Android app s...

Vyx

Newbie

1359 Views

1 replies

1 likes

  • 1359 Views
  • 1 replies
  • 1 likes

Samsung Galaxy S3 updated to Jelly Bean, now remote control wont work with Spotify

I updated my phone to Jelly Bean, Android 4.1.1 to find out that Spotify suddenly isn't compatible with the remote control on the headphones which basically ruins the experince of having music on your phone if you need to take the darn thing out ever...

Newbie

I updated my phone to Jelly Bean, Android 4.1.1 to find out that Spotify suddenly isn't compatible with the remote control on the headphones which basically ruins the experince of having music on you...

beaumartinez

Casual Listener

1573 Views

2 replies

0 likes

  • 1573 Views
  • 2 replies
  • 0 likes

PLEASE ANSWER QUESTION ABOUT DOWNLOADING PLAYLIST

What's supposed to happen when I press 'download playlist' on my android phone?

Newbie

What's supposed to happen when I press 'download playlist' on my android phone?

Pergolaattori

Casual Listener

816 Views

4 replies

0 likes

  • 816 Views
  • 4 replies
  • 0 likes

Playlist folder shows up on mobile apps, but not on PC

I have a playlist that shows up on mobile apps (both Android and iPhone), but it isn't there in the desktop version of Spotify. There isn't anything in it, and I would like it to be removed.

Regular

I have a playlist that shows up on mobile apps (both Android and iPhone), but it isn't there in the desktop version of Spotify.  There isn't anything in it, and I would like it to be removed.

jive71

Regular

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Offline Sync

The error is "The disk is almost full. You can't offline sync any more playlists. Please unselect some plalist and try again." Problem is, neither of the "disk" on my phone are even close to full, so what's the deal?

Casual Listener

The error is "The disk is almost full.  You can't offline sync any more playlists.  Please unselect some plalist and try again."  Problem is, neither of the "disk" on my phone are even...

licenced

Community Legend

6304 Views

12 replies

1 likes

  • 6304 Views
  • 12 replies
  • 1 likes

Solved!! No sound on playback

My Mobile spotify was working fine a few days ago, when i finally decided to upgrade to Premium. Now there is no sound, even tho the program ''looks to be playing'' and I've tried everything I can think of. Reinstalled the app, Plugged headphones, ch...

Casual Listener

My Mobile spotify was working fine a few days ago, when i finally decided to upgrade to Premium. Now there is no sound, even tho the program ''looks to be playing'' and I've tried everything I can ...

kurtahrens

Casual Listener

1602 Views

3 replies

0 likes

  • 1602 Views
  • 3 replies
  • 0 likes

Offline content (Premium) doesn't work

I have had problems with listening to music since I got Premium a few months ago. Offline content turns green (ok to listen to) or gray (can't listen to) even though I have redowloaded several times. And, the few songs I have been able to save to off...

Newbie

I have had problems with listening to music since I got Premium a few months ago. Offline content turns green (ok to listen to) or gray (can't listen to) even though I have redowloaded several times....

482 Views

0 replies

2 likes

  • 482 Views
  • 0 replies
  • 2 likes

Yeah! A new Update... what was fixed... NOTHING!

Updating an app with nonsense stuff like EULA updates and completely ignoring bugs and missing features that are reported FOR MONTHS from HUNDREDS of PAYING customers.Congratulations Spotify, you do an amazing job in showing us customers the finger.T...

Regular

Updating an app with nonsense stuff like EULA updates and completely ignoring bugs and missing features that are reported FOR MONTHS from HUNDREDS of PAYING customers. Congratulations Spotify, you...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Problem with offline playlist disappear

Hi there, i've got the same problem that's already reported here by some people. I'm trying to get my playlist offline, it works well until last reinstallation of my galaxy s3. Since then, i put sync on my playslist, let the playlist download and it ...

Casual Listener

Hi there, i've got the same problem that's already reported here by some people. I'm trying to get my playlist offline, it works well until last reinstallation of my galaxy s3.   Since t...

maldus0

Casual Listener

592 Views

2 replies

1 likes

  • 592 Views
  • 2 replies
  • 1 likes

Android Free Features

What are the features for the mobile USA free Spotify?

Newbie

What are the features for the mobile USA free Spotify?

Peter__

Community Legend

849 Views

1 replies

0 likes

  • 849 Views
  • 1 replies
  • 0 likes

Solved!! New Music Won't Stay Downloaded?

I have spotify premium and recently set "downloaded/set offline" two new albums and for some reason they won't stay downloaded. I download the album, but then they become steamable again. Sometimes I have to connect to 4G or wifi before they become a...

Casual Listener

I have spotify premium and recently set "downloaded/set offline" two new albums and for some reason they won't stay downloaded. I download the album, but then they become steamable again. Sometimes I...

Goodman

Spotify Legend

69431 Views

169 replies

16 likes

  • 69431 Views
  • 169 replies
  • 16 likes

No volume of the Android App

Can anyone help, I went to play my playlists and everything works except there is no volume. I am a premium user with a Samsung Galaxy S2. The volume works on all other apps and it doesnt appear to be a streaming problem, Ive cleared the data, logged...

Newbie

Can anyone help,  I went to play my playlists and everything works except there is no volume.  I am a premium user with a Samsung Galaxy S2.  The volume works on all other apps and it ...

user-removed

Not applicable

2197 Views

5 replies

0 likes

  • 2197 Views
  • 5 replies
  • 0 likes

Downloaded offline playlist not showing as available

I have selected a few playlists to download so i can listen to them offline. When i am offline they are not showing as available. So when i was back online i click on download to make available offline. The playlist is still not showing up as availab...

Newbie

I have selected a few playlists to download so i can listen to them offline.   When i am offline they are not showing as available.  So when i was back online i click on download to mak...

Elram

Newbie

718 Views

2 replies

1 likes

  • 718 Views
  • 2 replies
  • 1 likes

Solved!! Premium-user, track unavailable on Android

For a while now all my tracks have been unavailable on my Android. I have had Premium for a while too so I really don't understand why I can't listen to the songs on my mobile! I am paying for this every month, and I demand for this to work.Do I need...

Casual Listener

For a while now all my tracks have been unavailable on my Android. I have had Premium for a while too so I really don't understand why I can't listen to the songs on my mobile! I am paying for this e...

LeneCL

Casual Listener

827 Views

2 replies

0 likes

  • 827 Views
  • 2 replies
  • 0 likes

Free spotify on wifi only tablets

I turned my parents on to Spotify and they love it. They are using an old laptop to listen at home. They need a new device to check email, surf the web, listen to Spotify, etc. I believe a tablet would be their best bet, however if I buy them an Andr...

Newbie

I turned my parents on to Spotify and they love it. They are using an old laptop to listen at home. They need a new device to check email, surf the web, listen to Spotify, etc. I believe a tablet wou...

Peter__

Community Legend

3690 Views

1 replies

0 likes

  • 3690 Views
  • 1 replies
  • 0 likes

Galaxy S3 Vibrates to music AFTER UPDATE

Spotify (or your music source) vibrates to the bass of the songs... after the update, there was no way to turn of the auto haptic feature.. you must download AUTO HAPTIC WIDGET from the google play store. Once you download it, add it to the homescree...

Newbie

Spotify (or your music source) vibrates to the bass of the songs... after the update, there was no way to turn of the auto haptic feature.. you must download AUTO HAPTIC WIDGET from the google play s...

730 Views

0 replies

0 likes

  • 730 Views
  • 0 replies
  • 0 likes

I can't sync my playlist on my galaxy nexus

Since few days I can't sync my playlists (local files) on my galaxy nexus. My phone don't appear even if I am in the same wifi than my laptop. But I can see all my playlists in the mobile app. When I want to sync in my phone they say taht I need to b...

Casual Listener

Since few days I can't sync my playlists (local files) on my galaxy nexus. My phone don't appear even if I am in the same wifi than my laptop. But I can see all my playlists in the mobile app.  ...

385 Views

0 replies

0 likes

  • 385 Views
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  • 0 likes

Online problems

I can't search for songs or litsen to them online. Are there any other users who are having the same problem? I have a premium account. The problem started 2-3 days ago.

Newbie

I can't search for songs or litsen to them online. Are there any other users who are having the same problem? I have a premium account. The problem started 2-3 days ago.

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes