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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375888 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

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shuffle

I would love to see two things within mobile Spotify. 1, An alphebetical play list. And 2, shuffle playback. Is there any chance these will happen anytime soon?Regards.Matt L.

Casual Listener

I would love to see two things within mobile Spotify. 1, An alphebetical play list. And 2, shuffle playback. Is there any chance these will happen anytime soon? Regards. Matt L.

MattLinsin

Casual Listener

489 Views

3 replies

1 likes

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I would like to see Volume normalization in Android app

Hey developers. I would like to see a volume normalization option to your sweet app. Much like a option in Windows Desktop, so I can hear all songs in same volume. Now sometimes some songs are louder than others. Also the option to hide unplayable co...

Visitor

Hey developers.   I would like to see a volume normalization option to your sweet app. Much like a option in Windows Desktop, so I can hear all songs in same volume. Now sometimes some songs...

AbraxasCafe

Newbie

2172 Views

3 replies

2 likes

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Bug: Deleting song from playlist deletes song underneath it

I was listening to a song from my liked from radio playlist, but I no longer liked it so I tried deleting it from the playlist. However, the app kept deleting the song right under it. I lost a few songs before I realized the issue and paused the curr...

Newbie

I was listening to a song from my liked from radio playlist, but I no longer liked it so I tried deleting it from the playlist. However, the app kept deleting the song right under it. I lost a few so...

316 Views

0 replies

1 likes

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radio channels

How do I delete channels or songs?Thank you!

Casual Listener

How do I delete channels or songs? Thank you!

276 Views

0 replies

0 likes

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disconnecting a bluetooth headset while playing music means app must be killed ...

100 char limit in subject is dumb: disconnecting a bluetooth headset while playing music means app must be killed before playback will continue Listening to music via bluetooth headset. Headset was running low on juice. Turned off headset, plugged in...

Gig Goer

100 char limit in subject is dumb:    disconnecting a bluetooth headset while playing music means app must be killed before playback will continue   Listening to music via blue...

452 Views

0 replies

0 likes

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Spotify drops out even when 4G is doing just fine

Okay this is strange. There are 3 roads that I know of in the Philadelphia area where Spotify cuts out for a period of time. On Lincoln Drive and Chreshem Rd. in Philly and Swamp Road (Rt 313) in Doylestown. Like I said in the title the 4G is going s...

Casual Listener

Okay this is strange. There are 3 roads that I know of in the Philadelphia area where Spotify cuts out for a period of time. On Lincoln Drive and Chreshem Rd. in Philly and Swamp Road (Rt 313) in Doy...

Liam

Community Legend

313 Views

1 replies

0 likes

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No SD card storage?

Wow, this is really piss poor. Paying $10 a month. Bought a 64gb card for my new Galaxy Note 2 just to be able to "offline" a bunch of my Spotify playlists. Can't do it. I'm down to minimal space on my internal storage already. This has to be rectifi...

Casual Listener

Wow, this is really piss poor.  Paying $10 a month.  Bought a 64gb card for my new Galaxy Note 2 just to be able to "offline" a bunch of my Spotify playlists.  Can't do it.  I'm d...

Paulg

Music Fan

1114 Views

5 replies

2 likes

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Droid X2 - Can't stream music, says I need to upgrade to premium and I'm already premium

I just bought a years worth of premium like a few days ago, and I decided to start using Spotify on my mobile and now it isn't working. Every single time I try to stream my playlists it says I need to upgrade to premium (which I already am). I can't ...

Casual Listener

I just bought a years worth of premium like a few days ago, and I decided to start using Spotify on my mobile and now it isn't working. Every single time I try to stream my playlists it says I need t...

426 Views

0 replies

0 likes

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Droid X2 - Keeps saying I can't listen to playlists without premium

I just bought a years worth of premium like a few days ago, and I decided to start using Spotify on my mobile and now it isn't working. Every single time I try to stream my playlists it says I need to upgrade to premium (which I already am). I can't ...

Casual Listener

I just bought a years worth of premium like a few days ago, and I decided to start using Spotify on my mobile and now it isn't working. Every single time I try to stream my playlists it says I need t...

343 Views

0 replies

0 likes

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premium wont work

Spotify premium won't play on my tablet even though it says I'm logged in as premium.

Newbie

Spotify premium won't play on my tablet even though it says I'm logged in as premium.

GueraNavarro

Regular

401 Views

2 replies

0 likes

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Is there a fix yet on storing offline files on an external SD card on Android?

I have been searching on these forums for a solution, but they all seem to be from June / July time and therefore all download links have expired. Has there been an official fix or an update on workarounds?

Newbie

I have been searching on these forums for a solution, but they all seem to be from June / July time and therefore all download links have expired. Has there been an official fix or an update on w...

jshick

Newbie

331 Views

1 replies

1 likes

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Wifi Sync

For some very annoying and mysterious reason, I cannot seem to be able to sync any content on my mobile device without being on mobile network. It won't do anything on WIFI, saying no internet connexion. To be able to see my device in spotify windows...

Newbie

For some very annoying and mysterious reason, I cannot seem to be able to sync any content on my mobile device without being on mobile network.  It won't do anything on WIFI, saying no internet ...

Peter__

Community Legend

705 Views

1 replies

0 likes

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Spotify Premium on Android

I recently added premium to my spotify account. It works on my computer, but not my android phone. When I click on a song on my phone, it says "sorry, can't play this track: only premium users can stream on demand on mobile", even though I am a premi...

Newbie

I recently added premium to my spotify account. It works on my computer, but not my android phone. When I click on a song on my phone, it says "sorry, can't play this track: only premium users can st...

Peter__

Community Legend

3967 Views

3 replies

0 likes

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Cannot start spotify-app on Samsung Galaxy mini - help needed!

Hello, just bought a Samsung Galaxy mini for the sake of being able to listen to spotify when I´m at the gym. I downloaded the spotify app (premium member), tried to start it - nothing happens. When I check the task manager I can see that spotify is ...

Newbie

Hello,   just bought a Samsung Galaxy mini for the sake of being able to listen to spotify when I´m at the gym. I downloaded the spotify app (premium member), tried to start it - not...

pietjebelll

Newbie

1166 Views

1 replies

0 likes

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Syncing app vs desktop different index number.

I've reset my phone and am resyncing my phone with the windows app. What I've noticed is that the count shown in the desktop app is one higher then shown in the Android app. For example the Android ap says:Syncing 1297 of 1357 While the Windows app s...

Music Fan

I've reset my phone and am resyncing my phone with the windows app. What I've noticed is that the count shown in the desktop app is one higher then shown in the Android app.   For example th...

261 Views

0 replies

0 likes

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Can't Log In Anywhere...

Okay so this has been getting quite annoying for the past couple days. As of now the only place I can log into spotify is the website. My Android GSII Will not allow me to log in ( Error msg "Facebook error has occurred. Please try again") My Macbook...

Newbie

Okay so this has been getting quite annoying for the past couple days. As of now the only place I can log into spotify is the website. My Android GSII Will not allow me to log in ( Error msg "Faceboo...

JessiVee

Newbie

555 Views

2 replies

0 likes

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Spotify Doesn't Prevent Screen From Sleeping

I just recently switched from an iPhone 4 to a Galaxy S3. On my iPhone the screen would dim, but not lock when Spotify was open and my iPhone connected to a charger. However on my S3, with the Spotify app open, my screen dims, but then the phone lock...

Regular

I just recently switched from an iPhone 4 to a Galaxy S3. On my iPhone the screen would dim, but not lock when Spotify was open and my iPhone connected to a charger.   However on my S3, with...

KDawg89

Casual Listener

1652 Views

2 replies

0 likes

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downloaded playlists

So if I download my playlists then can I listen to them when I don't have service and will it continue to use data off my plan when playing the downloaded music.? Or just when I play radio or other songs I haven't downloaded.? Thanks.

Newbie

So if I download my playlists then can I listen to them when I don't have service and will it continue to use data off my plan when playing the downloaded music.? Or just when I play radio or other s...

Peter__

Community Legend

471 Views

3 replies

0 likes

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Music won't play?

My spotify account won't play my music on both my Windows and android. I have the free version of Spotify.When I try to play it on my Windows, I can click on the song, but it just never starts. I have re-installed the updated version of Spotify and s...

Casual Listener

My spotify account won't play my music on both my Windows and android. I have the free version of Spotify. When I try to play it on my Windows, I can click on the song, but it just never starts. I h...

madfinn

Newbie

6186 Views

14 replies

0 likes

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Spotify hates children. Android bug hurting my child's ears.

The second most annoying bug with the Spotify Android app is the inability of the app to cross-fade between songs when you download them locally to your phone/device. This is EXTREMELY annoying when your device is plugged into an audio jack in your c...

Gig Goer

The second most annoying bug with the Spotify Android app is the inability of the app to cross-fade between songs when you download them locally to your phone/device.  This is EXTREMELY annoying...

Weazel

Gig Goer

479 Views

2 replies

0 likes

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