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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111322 Views

26 replies

3 likes

  • 111322 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223928 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223928 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581183 Views

79 replies

3 likes

  • 581183 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478446 Views

577 replies

40 likes

Account
Free
  • 478446 Views
  • 577 replies
  • 40 likes

Spotify App Not Working on Motorola Droid Razr

The Spotify app stopped working two days ago; I have premium service. I log in using the Facebook log in, and the app recognizes my log in, but then it boots me out and asks me to log in with my Spotify log in. So, I try to reset the password to log ...

Casual Listener

The Spotify app stopped working two days ago; I have premium service.  I log in using the Facebook log in, and the app recognizes my log in, but then it boots me out and asks me to log in with m...

Peter__

Community Legend

1220 Views

2 replies

0 likes

  • 1220 Views
  • 2 replies
  • 0 likes

I can't figure out how to get music from my computer onto my phone

I am not able to play music that is on my computer and in my spotify playlists on my mobile phone. Why the heck am i paying 10 dollars if the program wont actually play my songs when i want it to?

Newbie

I am not able to play music that is on my computer and in my spotify playlists on my mobile phone. Why the heck am i paying 10 dollars if the program wont actually play my songs when i want it to?

rstumpf

Casual Listener

978 Views

2 replies

0 likes

  • 978 Views
  • 2 replies
  • 0 likes

Solved!! Need Help...Stationed in Japan with a Japanese HTC EVO3 and cant get my Spotify back!!

Please if there is anyone in here that knows how to install, or knows a loophole, or work around the get the Spotify Mobile App to a Japanese cell phone i would would be very thankful. I am currently stationed at an Air Base in Japan and Soptify Mobi...

Casual Listener

Please if there is anyone in here that knows how to install, or knows a loophole, or work around the get the Spotify Mobile App to a Japanese cell phone i would would be very thankful. I am currently...

Marco

Community Legend

2131 Views

7 replies

0 likes

  • 2131 Views
  • 7 replies
  • 0 likes

Help - sprint evo volume is stuck on full volume!

After the most recent upgrade, I can't adjust the volume when my headphones are plugged in. The volume is stuck on full blast. when i hit the lower volume button my android says its all the way down and even muted. no luck. help?

Newbie

After the most recent upgrade, I can't adjust the volume when my headphones are plugged in. The volume is stuck on full blast. when i hit the lower volume button my android says its all the way down ...

KrpZapheado

Casual Listener

723 Views

2 replies

0 likes

  • 723 Views
  • 2 replies
  • 0 likes

Downloaded playlists disappears

It happened again: I have downloaded some playlists on my Galaxy Nexus and today they were all gone. Or not gone, they aren't just downloaded anymore. This has happened to me several times with 3 different phones, it's time to fix this problem now Sp...

Visitor

It happened again: I have downloaded some playlists on my Galaxy Nexus and today they were all gone. Or not gone, they aren't just downloaded anymore.  This has happened to me several times wi...

Peter__

Community Legend

756 Views

3 replies

0 likes

  • 756 Views
  • 3 replies
  • 0 likes

Spotify on Android won't let me log in

I have a spotify premium account and have been trying to listen on my phone today, but the app is telling me that I am not logged in. I log in using my Facebook account. I click "login via FB" and it acts like it's logging me in, I see my playlists f...

Newbie

I have a spotify premium account and have been trying to listen on my phone today, but the app is telling me that I am not logged in.  I log in using my Facebook account.  I click "login vi...

David

Spotify Legend

3927 Views

4 replies

0 likes

  • 3927 Views
  • 4 replies
  • 0 likes

can't open on android htc eos

i've had a premium account for several months with no problem. now morning when i try to open spotify i briefly see my playlists, then the screen goes to log in. every time i put in my log in information it tells me it's incorrect, then i try through...

Casual Listener

i've had a premium account for several months with no problem. now morning when i try to open spotify i briefly see my playlists, then the screen goes to log in. every time i put in my log in informa...

trishvos

Casual Listener

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Solved!! WTF!?

I bought a 30 day premium card and it didn't give me premium it gave me till july of unlimited!? Please help im a first time user and this isnt making a really good first impression!!

Visitor

I bought a 30 day premium card and it didn't give me premium it gave me till july of unlimited!? Please help im a first time user and this isnt making a really good first impression!!

user-removed

Not applicable

1585 Views

6 replies

0 likes

  • 1585 Views
  • 6 replies
  • 0 likes

Solved!! Spotify Premium account on Samsung Galaxy Note 10.1 4G

I have just bought a tablet: Samsung Galaxy Note 10.1 10 " 4G. No SIM card yet accessing the Internet with WiFi. I have installed the Spotify app and logged in on the tablet The problem is that I can hardly do anything because Premium membership is n...

Casual Listener

I have just bought a tablet: Samsung Galaxy Note 10.1 10 " 4G. No SIM card yet accessing the Internet with WiFi. I have installed the Spotify app and logged in on the tablet   The problem ...

Peter__

Community Legend

2787 Views

3 replies

0 likes

  • 2787 Views
  • 3 replies
  • 0 likes

Galaxy Nexus issues

Hi, I just became a premium subscriber a few days ago, but haven't really been able to get the mobile application to work. I've looked on the fourm for a little bit but was unable to replicate some of the successes people have had with their phones w...

Newbie

Hi,   I just became a premium subscriber a few days ago, but haven't really been able to get the mobile application to work.  I've looked on the fourm for a little bit but was unable to...

Liam

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

galaxy nexus wont get download playlist

Hi guys Since the last upgrade 4.2.1 it won't get any playlist downloaded ... Any time I enter spotify after a shut down it asks me to log in again and all downloaded playlist are disappeared.Is quite annoying and I think you have been knowing this i...

Newbie

Hi guys Since the last upgrade 4.2.1 it won't get any playlist downloaded ... Any time I enter spotify after a shut down it asks me to log in again and all downloaded playlist are disappeared. ...

Peter__

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

What happens in case i loose my device?

Hi, i'm wondering what happens in case i loose a device with synced files on it. As stated in the FAQ you can only sync files to 3 different devices. So what is happening in case i got 1 song synced to 3 devices, then loose on of them and replace it?...

Newbie

Hi,   i'm wondering what happens in case i loose a device with synced files on it. As stated in the FAQ you can only sync files to 3 different devices.   So what is happening in cas...

Peter__

Community Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Temporary Error when merging accounts. Please try again.

I just signed up for spotify premium. When i try to log in on the mobile Android app, it gives me this message everytime i press sign in. Can someone please help me? Thanks

Newbie

I just signed up for spotify premium. When i try to log in on the mobile Android app, it gives me this message everytime i press sign in. Can someone please help me? Thanks

Zoki

Newbie

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Better Distinguishment Between Clean and Explicit Songs

On the Android app it is difficult to tell the difference between clean and expicit versions of a track or album. There is no tag or label or anything that will alert you as to the censorship or lack thereof. It would be nice if an [Explicit] label s...

Visitor

On the Android app it is difficult to tell the difference between clean and expicit versions of a track or album.  There is no tag or label or anything that will alert you as to the censorship o...

640 Views

0 replies

0 likes

  • 640 Views
  • 0 replies
  • 0 likes

How do I do to remove downloaded music from my internal storage

Hi, I've been wondering how do I do to remove downloaded playlists. I mean, I know there is an option that allows to remove it, but I have noticed that the files are still somewhere on my phone tacking up space. Please, how do I do to delete the file...

Newbie

Hi,   I've been wondering how do I do to remove downloaded playlists. I mean, I know there is an option that allows to remove it, but I have noticed that the files are still somewhere on my ...

Peter__

Community Legend

981 Views

1 replies

0 likes

  • 981 Views
  • 1 replies
  • 0 likes

Spotify doesn't work on my android

I have Spotify Premium, but lately all the songs have been grey. I can't play them. I've bought it for this month.. Why won't the tracks play?

Newbie

I have Spotify Premium, but lately all the songs have been grey. I can't play them. I've bought it for this month.. Why won't the tracks play?

Peter__

Community Legend

834 Views

1 replies

0 likes

  • 834 Views
  • 1 replies
  • 0 likes

Premium "License to listen offline expired"

So i've upgraded to Premium, I wish to listen to a playlist offline. I'm able to login to Spotify for Ubuntu 12.04 (review version) and use the offline mode. However when i try and 'Sync' to my HTC device the phone app does **bleep** all. Spotify on ...

Visitor

So i've upgraded to Premium, I wish to listen to a playlist offline.   I'm able to login to Spotify for Ubuntu 12.04 (review version) and use the offline mode. However when i try and 'Sync' ...

tbagfish

Newbie

1623 Views

5 replies

0 likes

  • 1623 Views
  • 5 replies
  • 0 likes

mobile device keeps "pausing" playback

not actually pausing, but on specific/particular songs, the music stops being audible.

Casual Listener

not actually pausing, but on specific/particular songs, the music stops being audible.

ngleichman

Casual Listener

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Phone no longer boots after installing Spotify

Installed on ICS on Verizon HTC Rezound. Phone will no longer boot. Did this happen to anyone else? Any ideas?

Newbie

Installed on ICS on Verizon HTC Rezound.  Phone will no longer boot.  Did this happen to anyone else?  Any ideas?

Goodman

Spotify Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Are spotify apps (on the sidebar) available for mobile phones?

Helloooooo everyone, Newly-upgraded Spotify Premium subscriber here! I just signed up for spotify premium last week and am loving it. So many songs and artists at my fingertips, and no ads too! I wasn't a huge spotify user before (more of an iTunes g...

Regular

Helloooooo everyone,   Newly-upgraded Spotify Premium subscriber here! I just signed up for spotify premium last week and am loving it. So many songs and artists at my fingertips, and no ads...

idanby

Regular

766 Views

2 replies

0 likes

  • 766 Views
  • 2 replies
  • 0 likes