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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397472 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8503 Views

0 replies

7 likes

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Spotify Doesn't Prevent Screen From Sleeping

I just recently switched from an iPhone 4 to a Galaxy S3. On my iPhone the screen would dim, but not lock when Spotify was open and my iPhone connected to a charger. However on my S3, with the Spotify app open, my screen dims, but then the phone lock...

Regular

I just recently switched from an iPhone 4 to a Galaxy S3. On my iPhone the screen would dim, but not lock when Spotify was open and my iPhone connected to a charger.   However on my S3, with...

KDawg89

Casual Listener

1681 Views

2 replies

0 likes

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downloaded playlists

So if I download my playlists then can I listen to them when I don't have service and will it continue to use data off my plan when playing the downloaded music.? Or just when I play radio or other songs I haven't downloaded.? Thanks.

Newbie

So if I download my playlists then can I listen to them when I don't have service and will it continue to use data off my plan when playing the downloaded music.? Or just when I play radio or other s...

Peter__

Community Legend

503 Views

3 replies

0 likes

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Music won't play?

My spotify account won't play my music on both my Windows and android. I have the free version of Spotify.When I try to play it on my Windows, I can click on the song, but it just never starts. I have re-installed the updated version of Spotify and s...

Casual Listener

My spotify account won't play my music on both my Windows and android. I have the free version of Spotify. When I try to play it on my Windows, I can click on the song, but it just never starts. I h...

madfinn

Newbie

6333 Views

14 replies

0 likes

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Spotify hates children. Android bug hurting my child's ears.

The second most annoying bug with the Spotify Android app is the inability of the app to cross-fade between songs when you download them locally to your phone/device. This is EXTREMELY annoying when your device is plugged into an audio jack in your c...

Gig Goer

The second most annoying bug with the Spotify Android app is the inability of the app to cross-fade between songs when you download them locally to your phone/device.  This is EXTREMELY annoying...

Weazel

Gig Goer

525 Views

2 replies

0 likes

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Spotify's Andriod bug can kill drivers behind the wheel.

The single most annoying issue with the Spotify Android App is that it WILL NOT maintain the play queue after a period of time. Example, I have the Spotify on my Galaxy SIII with several playlists off songs locally downloaded to my phone. I'm using t...

Gig Goer

The single most annoying issue with the Spotify Android App is that it WILL NOT maintain the play queue after a period of time.  Example, I have the Spotify on my Galaxy SIII with several playli...

Weazel

Gig Goer

859 Views

3 replies

0 likes

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Cant sign in on phone

It says I need to use my spotify username. So when i cue the email to be sent to get a spotify username, it never shows up in my mailbox. Yes I check the spam folder. When i try to use my facebook log in it does not take it. I am paying the money for...

Newbie

It says I need to use my spotify username. So when i cue the email to be sent to get a spotify username, it never shows up in my mailbox. Yes I check the spam folder. When i try to use my facebook lo...

Peter__

Community Legend

390 Views

1 replies

0 likes

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Cannot download playlists OR sync via wi-fi

I am on my parents' wifi network. I have both my computer and phone connected. The spotify client on the pc will not recognize the phone (Samsung Galaxy running an old version of Android), nor will the phone download the playlist. I get an unknown sy...

Casual Listener

I am on my parents' wifi network.  I have both my computer and phone connected.  The spotify client on the pc will not recognize the phone (Samsung Galaxy running an old version of Android)...

malawimar

Casual Listener

399 Views

1 replies

1 likes

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Spodify will not allow me to pay for premium service please help

I used the 30 day free subscription on my Galaxy III decided to get premium on my computer and the website keeps declining my mastercard atm Does the site only take credit cards. Please advise

Newbie

I used the 30 day free subscription on my Galaxy III decided to get premium on my computer and the website keeps declining my mastercard atm Does the site only take credit cards. Please advise

David

Spotify Legend

532 Views

1 replies

0 likes

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Can't pass the login page

Hi. I have tried to login to my HTC Android phone without success. I have had my premium account for a long time and even used the mobile servicewith success. In recent times I could not connect me to the online mode, and therefor I deleted the appli...

Newbie

Hi.   I have tried to login to my HTC Android phone without success.   I have had my premium account for a long time and even used the mobile servicewith s...

Alyssa8995

Casual Listener

2209 Views

6 replies

2 likes

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Android-search not working in mobile app!

I have installed spotify on my Samsung galaxy II & when I try to search anything nothing happens??????!!! It doesn't even appear to be trying to search.

Newbie

I have installed spotify on my Samsung galaxy II & when I try to search anything nothing happens??????!!! It doesn't even appear to be trying to search.

533 Views

0 replies

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Censored Music on Mobile

I bought Macklemore's new CD The Heist the day it came out and added all of the songs to my computer and a separate playlist on Spotify. Everything worked well for a while, but now when I listen to them on Spotify for Android I hear the edited versio...

Newbie

I bought Macklemore's new CD The Heist the day it came out and added all of the songs to my computer and a separate playlist on Spotify.  Everything worked well for a while, but now when I liste...

David

Spotify Legend

452 Views

1 replies

0 likes

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Have a Premium account registered in Sweden, but can't download the app from Google play in Brazil

Hello,

I switched phone in Brazil from an Iphone to a Samsung galaxy. I have a premium account registered in Sweden, but can't download the app from Google Play here in Brazil. I know Spotify sets restrictions in which countries you can download it a...

Casual Listener

Hello, <br><br>I switched phone in Brazil from an Iphone to a Samsung galaxy. I have a premium account registered in Sweden, but can't download the app from Google Play here in Brazil. I ...

licenced

Community Legend

484 Views

2 replies

0 likes

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WHY DOESNT MY MUSIC WANNA PLAY?!

About 2wks ago, I tried listening to my spotify tracks but the music didn't wanna play. The screen shows Thqt the song is running, but no music actually plays. At 1st, I thought it was my phone, but wen I try using other music programs I can actually...

Casual Listener

About 2wks ago, I tried listening to my spotify tracks but the music didn't wanna play. The screen shows Thqt the song is running, but no music actually plays. At 1st, I thought it was my phone, but ...

marcos2011

Casual Listener

609 Views

4 replies

0 likes

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Solved!! Spotify won't work on my android phone

It crashed and now doesnt show any of my playlists and doesnt recognised that I have a premium account. This is the only reason I have it so I am pretty annoyed. I cant listen to my music on my mobile. Please help!

Newbie

It crashed and now doesnt show any of my playlists and doesnt recognised that I have a premium account. This is the only reason I have it so I am pretty annoyed. I cant listen to my music on my mobil...

Peter__

Community Legend

7996 Views

8 replies

2 likes

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Spotify-App [GERMAN]

hallo ich habe ein problem mit meinem htc desire x im zusammenhang mit der spotify-app. diese will einfach nicht funktionieren. die app öffnet sich, aber ich kann dort nichts einstellen. es kommt keine anmeldung oder sonstiges, lediglich steht dort s...

Newbie

hallo  ich habe ein problem mit meinem htc desire x im zusammenhang mit der spotify-app. diese will einfach nicht funktionieren.  die app öffnet sich, aber ich kann dort nichts eins...

Pitschy

Newbie

569 Views

1 replies

0 likes

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Problem with landscape mode - Spotify on Android

Upgraded to spotify premium to use with my phone and tablet but the software won't rotate to landscape mode. I've tried looking through all the menus and checked that auto rotate is on but it still stays in portrait mode. I am sure I am missing somet...

Newbie

Upgraded to spotify premium to use with my phone and tablet but the software won't rotate to landscape mode. I've tried looking through all the menus and checked that auto rotate is on but it still s...

gavjo2010

Casual Listener

996 Views

1 replies

1 likes

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Premium works on desktop but not on mobile

Premium works on my desktop but when I login to my account on mobile it's not the premium version. I've tried reinstalling the program.

Newbie

Premium works on my desktop but when I login to my account on mobile it's not the premium version. I've tried reinstalling the program.

Peter__

Community Legend

939 Views

4 replies

0 likes

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Subscribe

I had the 2 day premium trial and now that's ended I can't work out how to subscribe monthly, everything I try keeps leading me back to the app I've already got on my phone but can't use anymore until I subscribe...,help!!

Newbie

I had the 2 day premium trial and now that's ended I can't work out how to subscribe monthly, everything I try keeps leading me back to the app I've already got on my phone but can't use anymore unti...

Sam

Spotify

403 Views

1 replies

0 likes

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Android Preview - No Album Art

Hi All.I've just installed the new Android Preview on my Motorola Atrix - which is running ICS.No problems downloading or installing. Everything works fine and looks great.Just one problem: there is no Album or Artist Art. Just the generic placeholde...

Regular

Hi All. I've just installed the new Android Preview on my Motorola Atrix - which is running ICS. No problems downloading or installing. Everything works fine and looks great. Just one problem: the...

Mezzenine

Regular

4191 Views

35 replies

0 likes

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Spotify Not Syncing My Local Files

Hi, I just bought a new galaxy s3. My Iphone4 was syncing all my music from spotify with no problem. However now with my galaxys3 my device isn't even sensed in spotify. No clue how to fix this.

Newbie

Hi, I just bought a new galaxy s3. My Iphone4 was syncing all my music from spotify with no problem. However now with my galaxys3 my device isn't even sensed in spotify. No clue how to fix this.

322 Views

0 replies

0 likes

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