Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387881 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I've reset my phone and am resyncing my phone with the windows app. What I've noticed is that the count shown in the desktop app is one higher then shown in the Android app. For example the Android ap says:Syncing 1297 of 1357 While the Windows app s...
I've reset my phone and am resyncing my phone with the windows app. What I've noticed is that the count shown in the desktop app is one higher then shown in the Android app. For example th...
268 Views
0 replies
0 likes
Okay so this has been getting quite annoying for the past couple days. As of now the only place I can log into spotify is the website. My Android GSII Will not allow me to log in ( Error msg "Facebook error has occurred. Please try again") My Macbook...
Okay so this has been getting quite annoying for the past couple days. As of now the only place I can log into spotify is the website. My Android GSII Will not allow me to log in ( Error msg "Faceboo...
Newbie
570 Views
2 replies
0 likes
I just recently switched from an iPhone 4 to a Galaxy S3. On my iPhone the screen would dim, but not lock when Spotify was open and my iPhone connected to a charger. However on my S3, with the Spotify app open, my screen dims, but then the phone lock...
I just recently switched from an iPhone 4 to a Galaxy S3. On my iPhone the screen would dim, but not lock when Spotify was open and my iPhone connected to a charger. However on my S3, with...
Casual Listener
1670 Views
2 replies
0 likes
So if I download my playlists then can I listen to them when I don't have service and will it continue to use data off my plan when playing the downloaded music.? Or just when I play radio or other songs I haven't downloaded.? Thanks.
So if I download my playlists then can I listen to them when I don't have service and will it continue to use data off my plan when playing the downloaded music.? Or just when I play radio or other s...
Community Legend
485 Views
3 replies
0 likes
My spotify account won't play my music on both my Windows and android. I have the free version of Spotify.When I try to play it on my Windows, I can click on the song, but it just never starts. I have re-installed the updated version of Spotify and s...
My spotify account won't play my music on both my Windows and android. I have the free version of Spotify. When I try to play it on my Windows, I can click on the song, but it just never starts. I h...
Newbie
6263 Views
14 replies
0 likes
The second most annoying bug with the Spotify Android app is the inability of the app to cross-fade between songs when you download them locally to your phone/device. This is EXTREMELY annoying when your device is plugged into an audio jack in your c...
The second most annoying bug with the Spotify Android app is the inability of the app to cross-fade between songs when you download them locally to your phone/device. This is EXTREMELY annoying...
Gig Goer
499 Views
2 replies
0 likes
The single most annoying issue with the Spotify Android App is that it WILL NOT maintain the play queue after a period of time. Example, I have the Spotify on my Galaxy SIII with several playlists off songs locally downloaded to my phone. I'm using t...
The single most annoying issue with the Spotify Android App is that it WILL NOT maintain the play queue after a period of time. Example, I have the Spotify on my Galaxy SIII with several playli...
Gig Goer
832 Views
3 replies
0 likes
It says I need to use my spotify username. So when i cue the email to be sent to get a spotify username, it never shows up in my mailbox. Yes I check the spam folder. When i try to use my facebook log in it does not take it. I am paying the money for...
It says I need to use my spotify username. So when i cue the email to be sent to get a spotify username, it never shows up in my mailbox. Yes I check the spam folder. When i try to use my facebook lo...
Community Legend
377 Views
1 replies
0 likes
I am on my parents' wifi network. I have both my computer and phone connected. The spotify client on the pc will not recognize the phone (Samsung Galaxy running an old version of Android), nor will the phone download the playlist. I get an unknown sy...
I am on my parents' wifi network. I have both my computer and phone connected. The spotify client on the pc will not recognize the phone (Samsung Galaxy running an old version of Android)...
Casual Listener
378 Views
1 replies
1 likes
I used the 30 day free subscription on my Galaxy III decided to get premium on my computer and the website keeps declining my mastercard atm Does the site only take credit cards. Please advise
I used the 30 day free subscription on my Galaxy III decided to get premium on my computer and the website keeps declining my mastercard atm Does the site only take credit cards. Please advise
Spotify Legend
529 Views
1 replies
0 likes
Hi. I have tried to login to my HTC Android phone without success. I have had my premium account for a long time and even used the mobile servicewith success. In recent times I could not connect me to the online mode, and therefor I deleted the appli...
Hi. I have tried to login to my HTC Android phone without success. I have had my premium account for a long time and even used the mobile servicewith s...
Casual Listener
2188 Views
6 replies
2 likes
I have installed spotify on my Samsung galaxy II & when I try to search anything nothing happens??????!!! It doesn't even appear to be trying to search.
I have installed spotify on my Samsung galaxy II & when I try to search anything nothing happens??????!!! It doesn't even appear to be trying to search.
527 Views
0 replies
0 likes
I bought Macklemore's new CD The Heist the day it came out and added all of the songs to my computer and a separate playlist on Spotify. Everything worked well for a while, but now when I listen to them on Spotify for Android I hear the edited versio...
I bought Macklemore's new CD The Heist the day it came out and added all of the songs to my computer and a separate playlist on Spotify. Everything worked well for a while, but now when I liste...
Spotify Legend
446 Views
1 replies
0 likes
Hello,
I switched phone in Brazil from an Iphone to a Samsung
galaxy. I have a premium account registered in Sweden, but can't
download the app from Google Play here in Brazil. I know Spotify sets
restrictions in which countries you can download it a...
Hello, <br><br>I switched phone in Brazil from an Iphone to a Samsung galaxy. I have a premium account registered in Sweden, but can't download the app from Google Play here in Brazil. I ...
Community Legend
471 Views
2 replies
0 likes
About 2wks ago, I tried listening to my spotify tracks but the music didn't wanna play. The screen shows Thqt the song is running, but no music actually plays. At 1st, I thought it was my phone, but wen I try using other music programs I can actually...
About 2wks ago, I tried listening to my spotify tracks but the music didn't wanna play. The screen shows Thqt the song is running, but no music actually plays. At 1st, I thought it was my phone, but ...
Casual Listener
597 Views
4 replies
0 likes
It crashed and now doesnt show any of my playlists and doesnt recognised that I have a premium account. This is the only reason I have it so I am pretty annoyed. I cant listen to my music on my mobile. Please help!
It crashed and now doesnt show any of my playlists and doesnt recognised that I have a premium account. This is the only reason I have it so I am pretty annoyed. I cant listen to my music on my mobil...
Community Legend
7961 Views
8 replies
2 likes
hallo ich habe ein problem mit meinem htc desire x im zusammenhang mit der spotify-app. diese will einfach nicht funktionieren. die app öffnet sich, aber ich kann dort nichts einstellen. es kommt keine anmeldung oder sonstiges, lediglich steht dort s...
hallo ich habe ein problem mit meinem htc desire x im zusammenhang mit der spotify-app. diese will einfach nicht funktionieren. die app öffnet sich, aber ich kann dort nichts eins...
Newbie
558 Views
1 replies
0 likes
Upgraded to spotify premium to use with my phone and tablet but the software won't rotate to landscape mode. I've tried looking through all the menus and checked that auto rotate is on but it still stays in portrait mode. I am sure I am missing somet...
Upgraded to spotify premium to use with my phone and tablet but the software won't rotate to landscape mode. I've tried looking through all the menus and checked that auto rotate is on but it still s...
Casual Listener
970 Views
1 replies
1 likes
Premium works on my desktop but when I login to my account on mobile it's not the premium version. I've tried reinstalling the program.
Premium works on my desktop but when I login to my account on mobile it's not the premium version. I've tried reinstalling the program.
Community Legend
930 Views
4 replies
0 likes
I had the 2 day premium trial and now that's ended I can't work out how to subscribe monthly, everything I try keeps leading me back to the app I've already got on my phone but can't use anymore until I subscribe...,help!!
I had the 2 day premium trial and now that's ended I can't work out how to subscribe monthly, everything I try keeps leading me back to the app I've already got on my phone but can't use anymore unti...
Spotify
380 Views
1 replies
0 likes
