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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6783 Views

0 replies

7 likes

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Spotify Unlimited, radio skips

When I purchased spotify UNLIMITED I was under the assumption I would have unlimited radio skips for my android. Is this a bug? Or is this intended? I've looked on a few sites that've said paid members should have no limit...

Newbie

When I purchased spotify UNLIMITED I was under the assumption I would have unlimited radio skips for my android. Is this a bug? Or is this intended? I've looked on a few sites that've said paid membe...

Peter__

Community Legend

16572 Views

18 replies

2 likes

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Missing Feature - ETA please Spotify

"View entire Library and hence to start playback of all tracks" Can Spotify provide an ETA on this feature? I'm now paying for something I'm not using Anyone here know who I can speak with to get an answer about this - it's making the difference betw...

Casual Listener

"View entire Library and hence to start playback of all tracks"   Can Spotify provide an ETA on this feature? I'm now paying for something I'm not using   Anyone here know who I can...

denism

Regular

439 Views

1 replies

0 likes

  • 439 Views
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sin conexión a internet

Tengo Spotify Premiun, me han cobrado el recibo, exactamente ayer. Cuando intento buscar canciones o escuchar las playlist que he hecho, me dice: sin conexión a internet. Solo puedo escuchar las playlist descargadas. Tengo conexión wi-fi y también ta...

Newbie

Tengo Spotify Premiun, me han cobrado el recibo, exactamente ayer. Cuando intento buscar canciones o escuchar las playlist que he hecho, me dice: sin conexión a internet. Solo puedo escuchar las play...

carlengues

Casual Listener

1314 Views

2 replies

5 likes

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  • 2 replies
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Can't sync list, synced list keep disappearing.

I've alot of this posts but no solution at all, i guess the only way to get your voice heard is to spam, so i'm making a new post with the same issue just like everyone else did. When are they going to fix this issue? It's obv that the app aint worki...

Casual Listener

I've alot of this posts but no solution at all, i guess the only way to get your voice heard is to spam, so i'm making a new post with the same issue just like everyone else did. When are they going ...

Robin9326

Casual Listener

291 Views

1 replies

1 likes

  • 291 Views
  • 1 replies
  • 1 likes

Premium "License to listen offline expired"

So i've upgraded to Premium, I wish to listen to a playlist offline. I'm able to login to Spotify for Ubuntu 12.04 (review version) and use the offline mode. However when i try and 'Sync' to my HTC device the phone app does **bleep** all. Spotify on ...

Visitor

So i've upgraded to Premium, I wish to listen to a playlist offline.   I'm able to login to Spotify for Ubuntu 12.04 (review version) and use the offline mode. However when i try and 'Sync' ...

tbagfish

Newbie

1360 Views

5 replies

0 likes

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Local files not being transfer to my new Galaxy SIII.

Hi. I recently bought a new Galaxy SIII phone and I wouldl ike to install spotify. I also have the Iphone 4s with all my music synced to be played without internet as I have the premium account. - My issue at the moment is that on my iphone, all the ...

Casual Listener

Hi. I recently bought a new Galaxy SIII phone and I wouldl ike to install spotify. I also have the Iphone 4s with all my music synced to be played without internet as I have the premium account. - My...

Sam

Spotify

350 Views

1 replies

0 likes

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Duplicate Albums in Android

I see that Maroon 5, for example, has four albums listed for Overexposed. As I understand it, they legitimately have four versions (explicit, clean, deluxe explicit, and deluxe clean). Amazon, for example, lists the four albums in a way to distinguis...

Regular

I see that Maroon 5, for example, has four albums listed for Overexposed.  As I understand it, they legitimately have four versions (explicit, clean, deluxe explicit, and deluxe clean).  Am...

user-removed

Not applicable

850 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Spotify keeps crashing

After latest update 0.5.3.56, Spotify started crashing to home screen after 3-10 min listening (Gingerbread). I've reinstalled the program multiple times, reset the phone, pulled the battery, anything I could possibly think of. I'm starting to get fr...

Casual Listener

After latest update 0.5.3.56, Spotify started crashing to home screen after 3-10 min listening (Gingerbread). I've reinstalled the program multiple times, reset the phone, pulled the battery, anythin...

JoFlint

Newbie

691 Views

2 replies

0 likes

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Going around in circles

Had a premium account and have changed my card details - since then my subscription has changed and when I try and subscribe to premium again it takes me back to Facebook loging page and then back to spotify home page, then back to Facebook! have del...

Newbie

Had a premium account and have changed my card details - since then my subscription has changed and when I try and subscribe to premium again it takes me back to Facebook loging page and then back to...

Joe

Community Legend

430 Views

2 replies

0 likes

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Spotify Apps Hype and We are hunted on Android Mobile?

Where can I find the Spotify Apps "Hype" and "We are hunted" in my Spotify App on the Android Mobile?

Casual Listener

Where can I find the Spotify Apps "Hype" and "We are hunted" in my Spotify App on the Android Mobile? 

David

Spotify Legend

477 Views

1 replies

0 likes

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Cannot remove radio station

This has been posted in the Mac and Windows forums, just thought I'd add it here as well. It wouldn't be so bad if there was magically a Maroon 5 radio station waiting for me when I first launched Spotify Radio. This is not a feature request, this is...

Casual Listener

This has been posted in the Mac and Windows forums, just thought I'd add it here as well. It wouldn't be so bad if there was magically a Maroon 5 radio station waiting for me when I first launched Sp...

Clemferguson

Newbie

814 Views

1 replies

0 likes

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Updated now it says I don't have premium

After I updated spotify today, I can't play music on my phone, it keeps saying I don't have premium and I need to get it, when I press get it comes to my profile that says I have, what's going on?

Newbie

After I updated spotify today, I can't play music on my phone, it keeps saying I don't have premium and I need to get it, when I press get it comes to my profile that says I have, what's going on?

Sam

Spotify

461 Views

3 replies

0 likes

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APP

My Spotify hav worked for a long time, but now when I try to start the app, I only get a grey screen! Nothing happens, more than the phone shuts down after a while. What to do?

Casual Listener

My Spotify hav worked for a long time, but now when I try to start the app, I only get a grey screen! Nothing happens, more than the phone shuts down after a while. What to do?  

1999

Casual Listener

477 Views

2 replies

0 likes

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Solved!! Using another facebook account in android

Hello. I have 2 facebook account, the "A" account and the "B" account. The "A" account is the account synchronized with my android mobile phone and the "B" account is my premium spotify account. The problem is that when I use spotify in my mobile pho...

Casual Listener

Hello.   I have 2 facebook account, the "A" account and the "B" account. The "A" account is the account synchronized with my android mobile phone and the "B" account is my premium spotify ac...

Teo123

Casual Listener

10194 Views

9 replies

0 likes

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Upgraded but my iPhone doesn't Seem 2 Know It!

I upgraded to Premium earlier today received my receipt via email, logged out and logged back in (nothing still telling me to upgrade), uninstalled and reinstalled app (still nothing), sent an email to support center (no response yet) why am I paying...

Newbie

I upgraded to Premium earlier today received my receipt via email, logged out and logged back in (nothing still telling me to upgrade), uninstalled and reinstalled app (still nothing), sent an email ...

337 Views

0 replies

0 likes

  • 337 Views
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Cannot play playlist on Android after upgrading to premium

I upgraded to a premium account roughly an hour ago. Every time I choose a song to play, it says "Sorry, can't play this track. Only Premium users can stream on demand on mobile".

Newbie

I upgraded to a premium account roughly an hour ago. Every time I choose a song to play, it says "Sorry, can't play this track. Only Premium users can stream on demand on mobile". 

sharron

Regular

620 Views

4 replies

0 likes

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Upgraded to Premium, still says Free user - Help!

I've paid for a month of Premium membership, uninstalled & reinstalled the app, and phone says I still need to upgrade. On the computer under Account > Subscription, it says I am a Premium user, but my phone doesn't know this. Moderator, please help!

Newbie

I've paid for a month of Premium membership, uninstalled & reinstalled the app, and phone says I still need to upgrade.   On the computer under Account > Subscription, it says I am a ...

Joe

Community Legend

686 Views

4 replies

2 likes

  • 686 Views
  • 4 replies
  • 2 likes

Solved!! Cant hear music!

Hi, I have a premium account and I can't listen to streamed music! It stopped working some time ago. My local files play just fine. I have a Galaxy Note. All I see is the play slider going foward. My volume is on max. I have tried to reinstall spotif...

Casual Listener

Hi,   I have a premium account and I can't listen to streamed music! It stopped working some time ago. My local files play just fine. I have a Galaxy Note. All I see is the play slid...

MiniTurtle

Casual Listener

4159 Views

3 replies

0 likes

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Xperia Acro S LT26w Doesn't save offline playlist in SD Card

Hi everyone! I just bought a new LT26w and it goes perfect. When I isntall Spotify I configure my offline playlists (which are 20 Gb offline playlist), and it just get to download 11 Gb, which is the maximum storage capacity for the internal phone me...

Casual Listener

Hi everyone!   I just bought a new LT26w and it goes perfect. When I isntall Spotify I configure my offline playlists (which are 20 Gb offline playlist), and it just get to download 11 Gb, w...

olithicklegs

Casual Listener

803 Views

2 replies

0 likes

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trouble with remote skipping in playlist.

Hello. When I choose a track further down than where it ended before when I try to skip a song with my samsung galaxy s3. I am effectively not able to create a point in my playlist that i can listen too.

Music Fan

Hello. When I choose a track further down than where it ended before when I try to skip a song with my samsung galaxy s3. I am effectively not able to create a point in my playlist that i can lis...

Leow

Music Fan

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes