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Premium help

I have just bought premium but on my mobile and on my computer it still says i am on free and wont givde me anything from premium

Why is this?

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2 Replies

Hey! Welcome to the community ๐Ÿ™‚

 

There where a few server issues this morning with the website, so there might be a slight delay on upgrades if they are busy.
I would suggest you have a read at and try the steps outlined in this post.

Peter

Peter
Spotify Community Mentor and Troubleshooter

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@Therobbo24 wrote:

I have just bought premium but on my mobile and on my computer it still says i am on free and wont givde me anything from premium

Why is this?


As Hammeh said, there were a few issues today. If you go to http://spotify.com/account/subscription what does it say? If it does say you're premium, then a simple log out then in should do the trick ๐Ÿ™‚

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