Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
397540 Views
547 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
My newly bought ZTE Blade III does not work with Spotify. It downloads OK from the Play store, but when I try to start it it gives a display with the name Spotify on top and the three horizontal lines up in the left corner (symbol for the menu for Pl...
My newly bought ZTE Blade III does not work with Spotify. It downloads OK from the Play store, but when I try to start it it gives a display with the name Spotify on top and the three horizontal l...
Regular
1390 Views
2 replies
0 likes
For some reason I can't seem to get the radio to stream. It says "loading" for the longest time.
For some reason I can't seem to get the radio to stream. It says "loading" for the longest time.
Spotify Legend
409 Views
2 replies
0 likes
I have premium account, which works fine on desktop but I still cannot stream when I'm on my Android. Help.
I have premium account, which works fine on desktop but I still cannot stream when I'm on my Android. Help.
Spotify Legend
351 Views
1 replies
0 likes
I've just acquired a Samsung S III GT-I9300 replacing my Samsung S II GT-I(000. The new Samsung comes with Android version 4.1.2 whereas my previous Samsung II had Android version 2.1 Update 1 How do I get my new version of Spotify to: Not require me...
I've just acquired a Samsung S III GT-I9300 replacing my Samsung S II GT-I(000. The new Samsung comes with Android version 4.1.2 whereas my previous Samsung II had Android version 2.1 Update 1 ...
Spotify Legend
2087 Views
1 replies
0 likes
getting last.fm error message. wrong username or password
getting last.fm error message. wrong username or password
Community Legend
2031 Views
3 replies
0 likes
So I installed spotify onto my nexus 7, however I'm getting the 'song playing no audio' bug. I found that force closing the app in settings fixes it, and it seemed to happen when I was downloading a playlist.
So I installed spotify onto my nexus 7, however I'm getting the 'song playing no audio' bug. I found that force closing the app in settings fixes it, and it seemed to happen when I was dow...
Community Legend
446 Views
3 replies
0 likes
Description Please describe the problem I download spotify from play store, that's no problem, I chose "logg in with facebook" then I get this facebook loading, that keep coming, it's like a spammer, its "loading" goes of, comes right up again, and i...
Description Please describe the problem I download spotify from play store, that's no problem, I chose "logg in wit...
Community Legend
884 Views
3 replies
0 likes
When playing music on a wifi connection connected to a Jambox, I hear multiple temporary stops per minute. Streaming Google play music does not have this effect. This was observed on a nexus 7 and a Galaxy Nexus GSM.
When playing music on a wifi connection connected to a Jambox, I hear multiple temporary stops per minute. Streaming Google play music does not have this effect. This was observed on a nexus 7 and a ...
Newbie
1007 Views
3 replies
0 likes
I want to change from using my Facebook log in to a normal spotify account, How do I do so?
I want to change from using my Facebook log in to a normal spotify account, How do I do so?
Community Legend
335 Views
1 replies
0 likes
No audio through Spotify mobile on streamed/downloaded tracks. It does play audio on local tracks only. Doesn't work through phone's speakers, 3.5mm aux cord or bluetooth. Works on both Windows machines fine. Other streaming apps work fine.
No audio through Spotify mobile on streamed/downloaded tracks. It does play audio on local tracks only. Doesn't work through phone's speakers, 3.5mm aux cord or bluetooth. &nb...
Newbie
495 Views
3 replies
0 likes
i had to reset my s3 samsung. After re-install spotify i and re-connect to faceboom i tryed to download my playlists... but the download button stand still at 0% and after 30sec a error message " unknow error " shows... wlan and all other apps works ...
i had to reset my s3 samsung. After re-install spotify i and re-connect to faceboom i tryed to download my playlists... but the download button stand still at 0% and after 30sec a error message " unk...
Casual Listener
822 Views
5 replies
0 likes
Hi.Ok so I've come across an annoying problem. When I try to sync my playlists on my phone (HTC One X), even tho I'm connected through wi-fi, spotify tells me theres no internet connection. So I try to go offline mode and back, still nothing. Then I ...
Hi. Ok so I've come across an annoying problem. When I try to sync my playlists on my phone (HTC One X), even tho I'm connected through wi-fi, spotify tells me theres no internet connection....
Casual Listener
1957 Views
12 replies
0 likes
HELP !! For a 2 weeks now spotify keeps on downloading songs, and i have not been adding any new songs. When offline (no netwerk or in offline mode) there are a lot of songs not available for playing. I need some help: - How can i contact the protify...
HELP !! For a 2 weeks now spotify keeps on downloading songs, and i have not been adding any new songs. When offline (no netwerk or in offline mode) there are a lot of songs not available for pla...
Newbie
908 Views
3 replies
0 likes
Buenas tardes, Intento escuchar las canciones online desde movil GALAXY II (Android) pero me sale que no hay conexión Internet... Lleva semanas así y no comprendo porque porque creo esta todo configurado ok... Desde el pc no tengo ningún problema... ...
Buenas tardes, Intento escuchar las canciones online desde movil GALAXY II (Android) pero me sale que no hay conexión Internet... Lleva semanas así y no comprendo porque porque creo esta t...
278 Views
0 replies
0 likes
I think this is a generic Spotify question, but as most of my listening is done on Android, here goes. I've been trying to search for some folk music, using the search term "9/8 Marches". Now, there certainly are tracks containing that string (I've s...
I think this is a generic Spotify question, but as most of my listening is done on Android, here goes. I've been trying to search for some folk music, using the search term "9/8 Marches".  ...
Roadie
621 Views
1 replies
0 likes
i have been looking for hed kandi on spotify and there is none. However I know there are playlists out there. Problem is, even when I type the name of the playlist, I still won't find it. This is within the android app. The playlist I'm looking for w...
i have been looking for hed kandi on spotify and there is none. However I know there are playlists out there. Problem is, even when I type the name of the playlist, I still won't find it. This is wit...
398 Views
0 replies
0 likes
I have the premium service and use a Samsung Note with Android. The past few weeks it will not stream music unless I'm on a wireless network. It just hangs and says "Loading Station" I've checked the settings and set to allow streaming over 3G/4G net...
I have the premium service and use a Samsung Note with Android. The past few weeks it will not stream music unless I'm on a wireless network. It just hangs and says "Loading Station" I've checked...
1365 Views
0 replies
0 likes
I have Spotify 0.5.4.73 (current Android version). When connected to my home WIFI I can download files (via my browser on my Android phone) at 1.2MBps (9.6mbps) but when syncing playlists on Spotify (I've download an app to monitor this in real time)...
I have Spotify 0.5.4.73 (current Android version). When connected to my home WIFI I can download files (via my browser on my Android phone) at 1.2MBps (9.6mbps) but when syncing playlists on Spotify ...
Casual Listener
826 Views
3 replies
2 likes
I have a lot of songs stored as mp3 on my computer. I know that I have to "sync" them to my mobile app to be able to listen to local files on the app. However, you have to sync them through a playlist first. I like to have all my music mixed together...
I have a lot of songs stored as mp3 on my computer. I know that I have to "sync" them to my mobile app to be able to listen to local files on the app. However, you have to sync them through a playlis...
Community Legend
552 Views
1 replies
0 likes
