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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196218 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196218 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538030 Views

78 replies

3 likes

  • 538030 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

jeetchanchawat

Casual Listener

444171 Views

566 replies

37 likes

Account
Free
  • 444171 Views
  • 566 replies
  • 37 likes

How do I do to remove downloaded music from my internal storage

Hi, I've been wondering how do I do to remove downloaded playlists. I mean, I know there is an option that allows to remove it, but I have noticed that the files are still somewhere on my phone tacking up space. Please, how do I do to delete the file...

Newbie

Hi,   I've been wondering how do I do to remove downloaded playlists. I mean, I know there is an option that allows to remove it, but I have noticed that the files are still somewhere on my ...

Peter__

Community Legend

951 Views

1 replies

0 likes

  • 951 Views
  • 1 replies
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Spotify doesn't work on my android

I have Spotify Premium, but lately all the songs have been grey. I can't play them. I've bought it for this month.. Why won't the tracks play?

Newbie

I have Spotify Premium, but lately all the songs have been grey. I can't play them. I've bought it for this month.. Why won't the tracks play?

Peter__

Community Legend

813 Views

1 replies

0 likes

  • 813 Views
  • 1 replies
  • 0 likes

Premium "License to listen offline expired"

So i've upgraded to Premium, I wish to listen to a playlist offline. I'm able to login to Spotify for Ubuntu 12.04 (review version) and use the offline mode. However when i try and 'Sync' to my HTC device the phone app does **bleep** all. Spotify on ...

Visitor

So i've upgraded to Premium, I wish to listen to a playlist offline.   I'm able to login to Spotify for Ubuntu 12.04 (review version) and use the offline mode. However when i try and 'Sync' ...

tbagfish

Newbie

1530 Views

5 replies

0 likes

  • 1530 Views
  • 5 replies
  • 0 likes

mobile device keeps "pausing" playback

not actually pausing, but on specific/particular songs, the music stops being audible.

Casual Listener

not actually pausing, but on specific/particular songs, the music stops being audible.

ngleichman

Casual Listener

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Phone no longer boots after installing Spotify

Installed on ICS on Verizon HTC Rezound. Phone will no longer boot. Did this happen to anyone else? Any ideas?

Newbie

Installed on ICS on Verizon HTC Rezound.  Phone will no longer boot.  Did this happen to anyone else?  Any ideas?

Goodman

Spotify Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Are spotify apps (on the sidebar) available for mobile phones?

Helloooooo everyone, Newly-upgraded Spotify Premium subscriber here! I just signed up for spotify premium last week and am loving it. So many songs and artists at my fingertips, and no ads too! I wasn't a huge spotify user before (more of an iTunes g...

Regular

Helloooooo everyone,   Newly-upgraded Spotify Premium subscriber here! I just signed up for spotify premium last week and am loving it. So many songs and artists at my fingertips, and no ads...

idanby

Regular

707 Views

2 replies

0 likes

  • 707 Views
  • 2 replies
  • 0 likes

Cannot remove radio station

This has been posted in the Mac and Windows forums, just thought I'd add it here as well. It wouldn't be so bad if there was magically a Maroon 5 radio station waiting for me when I first launched Spotify Radio. This is not a feature request, this is...

Casual Listener

This has been posted in the Mac and Windows forums, just thought I'd add it here as well. It wouldn't be so bad if there was magically a Maroon 5 radio station waiting for me when I first launched Sp...

Clemferguson

Newbie

884 Views

1 replies

0 likes

  • 884 Views
  • 1 replies
  • 0 likes

Spotify Playlist Won't Download?

I have a Verizon Samsung Galaxy Nexus and I am trying to download a 300 song playlist. I have 29GB left on the phone, yet anytime I try to download it says I am out of space. Sometimes it will download 3 or 4 songs and then just stops. I have tried o...

Music Fan

I have a Verizon Samsung Galaxy Nexus and I am trying to download a 300 song playlist. I have 29GB left on the phone, yet anytime I try to download it says I am out of space. Sometimes it will downlo...

Marco

Community Legend

2104 Views

9 replies

0 likes

  • 2104 Views
  • 9 replies
  • 0 likes

using Spotify unlimited on an android device

I have a wifi only (no 3g) android device that i want to use in the home with with spotify and airport connected speakers. Whenever I load spotify ( I have unlimited) it tells me i need premium. given the device has the same access & portability as a...

Newbie

I have a wifi only (no 3g)  android device that i want to use in the home with with spotify and airport connected speakers. Whenever I load spotify  ( I have unlimited) it tells me i need p...

Peter__

Community Legend

1640 Views

5 replies

0 likes

  • 1640 Views
  • 5 replies
  • 0 likes

Please fire your Android Dev team.

Are you guys serious? Half of the bugs on this forum could easliy be fixed with in a week. You guys don't update anyone on what you are working on. I've ended my premium sub because of this. Terrible terrible customer support with all the revenue you...

Casual Listener

Are you guys serious? Half of the bugs on this forum could easliy be fixed with in a week. You guys don't update anyone on what you are working on. I've ended my premium sub because of this. Terrible...

Peter__

Community Legend

953 Views

5 replies

0 likes

  • 953 Views
  • 5 replies
  • 0 likes

My free 30 days trial expired after 2 days after my 2 day phone trial expired.

My free 30 days trial expired after 2 days after my 2 day phone trial expired. I did not know what to do after that so i just sign up with my credit card once more and am now affraid im will be billed two times a mounth, I have recived two receipts.

Newbie

My free 30 days trial expired after 2 days after my 2 day phone trial expired. I did not know what to do after that so i just sign up with my credit card once more and am now affraid im will be bille...

Peter__

Community Legend

782 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Playlist won't stay in Downloaded playlists list

I have been experiencing a problem with the latest Android app for the past month (I suspect the problem has been there since the latest version was released but I only just noticed it recently). The problem is that any playlists downloaded (set to o...

Community Legend

I have been experiencing a problem with the latest Android app for the past month (I suspect the problem has been there since the latest version was released but I only just noticed it recently). &...

twedd61

Newbie

1215 Views

4 replies

2 likes

  • 1215 Views
  • 4 replies
  • 2 likes

Preguntas sobre cuenta premium

Hola a todos, necesito saber cuanto tiempo dura el pago de la mensualidad de spotify premium, lo que.quiero saber si cuando se esta hacercando el dia pago, se hace como pago automatico o si hay que pagarlo manuelmente o si te dan las 2 opciones, nece...

Newbie

Hola a todos, necesito saber cuanto tiempo dura el pago de la mensualidad de spotify premium, lo que.quiero saber si cuando se esta hacercando el dia pago, se hace como pago automatico o si hay que ...

750 Views

0 replies

0 likes

  • 750 Views
  • 0 replies
  • 0 likes

cant play playlist without internet connection

Hi there, in the last time Spotify on my HTC One X doesn't play a downloaded playlist. Im Premium User but cannot hear my music where i want... Version is newest. Pls help

Visitor

Hi there,   in the last time Spotify on my HTC One X doesn't play a downloaded playlist. Im Premium User but cannot hear my music where i want...   Version is newest.   P...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Cant download playlist, Spotify tells me there is no space

Hi! I cant download any playlists to my mobile phone, because Spotify tells me there is no space left on the phone. The problem is, there is enough space on the phone! I have downloaded the playlists earlier, but reinstalled Spotify. After the reinst...

Newbie

Hi!   I cant download any playlists to my mobile phone, because Spotify tells me there is no space left on the phone. The problem is, there is enough space on the phone!   I have do...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
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No Sound on HTC Desire S

Hi, I recently subscribed for Spotify Premium, i checked if my phone was able to support Spotify etc. Now i tried everything, reinstalling the mobile app, checking if my sound preferences were oke (nothing is on mute), i downloaded a playlist to my p...

Newbie

Hi,    I recently subscribed for Spotify Premium, i checked if my phone was able to support Spotify etc.    Now i tried everything, reinstalling the mobile app, checking i...

jagsgump

Newbie

3717 Views

11 replies

0 likes

  • 3717 Views
  • 11 replies
  • 0 likes

Store Music to SD Card and not Phone Data Partition on HTC EVO 4G LTE

I recently got an HTC EVO 4G LTE from Sprint and cannot figure out how to get music transferred to the SD card on the phone. I know there are other topics like this on the forums, but I think this one merits another here. Anyway... The EVO has two st...

Visitor

I recently got an HTC EVO 4G LTE from Sprint and cannot figure out how to get music transferred to the SD card on the phone. I know there are other topics like this on the forums, but I think this on...

licenced

Community Legend

2764 Views

1 replies

0 likes

  • 2764 Views
  • 1 replies
  • 0 likes

Availability of Android APK for those with phones locked to other countries?

Hi, I'm an exchange student living in Netherlands and purchased Spotify Premium. Unfortunately I realized afterwards that I cannot use it on my phone. My problem is that my phone is from Canada and it is locked to the Canadian store. Would it be poss...

Visitor

Hi, I'm an exchange student living in Netherlands and purchased Spotify Premium. Unfortunately I realized afterwards that I cannot use it on my phone. My problem is that my phone is from Canada ...

licenced

Community Legend

1050 Views

1 replies

0 likes

  • 1050 Views
  • 1 replies
  • 0 likes

Nook HD- How to Remove Downloaded Tracks from Hard Drive

Greetings (and apologies if this has been previously addressed), I recently installed Spotify on my Nook HD and unwittingly selected "download playlist" and 131 songs downloaded to my Nook's rather limited storage space. Streaming the tracks is more ...

Newbie

Greetings (and apologies if this has been previously addressed),   I recently installed Spotify on my Nook HD and unwittingly selected "download playlist" and 131 songs downloaded to my Nook...

533 Views

0 replies

0 likes

  • 533 Views
  • 0 replies
  • 0 likes