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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107459 Views

26 replies

3 likes

  • 107459 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217407 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217407 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571587 Views

79 replies

3 likes

  • 571587 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470820 Views

577 replies

40 likes

Account
Free
  • 470820 Views
  • 577 replies
  • 40 likes

neutron music player

I wonder if i can automatically play all spotify music through the Neutron Music Player app. Does anyone have other tips for improving sound quality using a Sony Xperia S with igrado headphone?

Visitor

I wonder if i can automatically play all spotify music through the Neutron Music Player app. Does anyone have other tips for improving sound quality using a Sony Xperia S with igrado headphone?&...

steveyb22602

Regular

11676 Views

3 replies

2 likes

  • 11676 Views
  • 3 replies
  • 2 likes

cant play Norah Jones track older than 2009??????

I can play Norah Jones track if they not older than 2009. in 2012, or some months ago there this was not a problem!??

Casual Listener

I can play Norah Jones track if they not older than 2009. in 2012, or some months ago there this was not a problem!??

Peter__

Community Legend

862 Views

4 replies

1 likes

  • 862 Views
  • 4 replies
  • 1 likes

Streaming offline on adroid

I had many playlists downloaded on my mobile and would regularly stream. All of a sudden every track says "The track in not available" when I try to play in offline mode now. Why would this be?

Casual Listener

I had many playlists downloaded on my mobile and would regularly stream. All of a sudden every track says "The track in not available" when I try to play in offline mode now. Why would this be?

Peter__

Community Legend

604 Views

3 replies

0 likes

  • 604 Views
  • 3 replies
  • 0 likes

Only white screen after updating to 4.1.2 JB on Motorola Razr I

After updating my Motorola XT890 (Razr I) Spotify only shows the gray top bar and all other screens are white. I found some other guys having the same issue.You could check android-hilfe.de

Newbie

After updating my Motorola XT890 (Razr I) Spotify only shows the gray top bar and all other screens are white. I found some other guys having the same issue. You could check android-hilfe.de

Peter__

Community Legend

644 Views

1 replies

0 likes

  • 644 Views
  • 1 replies
  • 0 likes

Songs Going for 30 Seconds

Hi everyone, I've noticed that there are a few albums in which he songs now only play for 30 seconds, instead of the full length. Here is a list of albums I've noticed being affected: http://open.spotify.com/album/1W89VVRojPHYSDojhnAn70 http://open.s...

Regular

Hi everyone,   I've noticed that there are a few albums in which he songs now only play for 30 seconds, instead of the full length.   Here is a list of albums I've noticed being aff...

Sam

Spotify

2715 Views

15 replies

0 likes

  • 2715 Views
  • 15 replies
  • 0 likes

Last.fm Scrobbling doesn't work without internet connection

I'm trying to figure out if my scrobbles will queue up when I'm without an internet connection like they do with the desktop app. I can't tell if this is the case or not, and the times i've tried testing it out it doesnt seem it this. This is a key i...

Casual Listener

I'm trying to figure out if my scrobbles will queue up when I'm without an internet connection like they do with the desktop app. I can't tell if this is the case or not, and the times i've tried tes...

Vikraius

Casual Listener

1114 Views

2 replies

0 likes

  • 1114 Views
  • 2 replies
  • 0 likes

Solved!! Spotify stopped working on my Android phone

Up until recently Spotify Premium worked fine on my HTC Wildfire, but then it just stopped working. My playlists dissapeared and if I tried to play any track through the search function it states that "Streaming is only available to Premium subscribe...

Newbie

Up until recently Spotify Premium worked fine on my HTC Wildfire, but then it just stopped working. My playlists dissapeared and if I tried to play any track through the search function it states tha...

Peter__

Community Legend

1655 Views

3 replies

0 likes

  • 1655 Views
  • 3 replies
  • 0 likes

Spotify Preminum Account Not Working

My spotify account isn't working, it still shows that I'm a free user on both my iPhone and laptop and its driving me crazy. I keep logging in and out. I'm getting nothing.

Casual Listener

My spotify account isn't working, it still shows that I'm a free user on both my iPhone and laptop and its driving me crazy. I keep logging in and out. I'm getting nothing.

Peter__

Community Legend

986 Views

5 replies

0 likes

  • 986 Views
  • 5 replies
  • 0 likes

Trouble with searching for a song

I just got the Droid Incredible 4G LTE I went from an Incredible 2. When I downloaded Spotify to my new phone, after logging in to my.account I went to search for new music and I am unable to do so, there is not a button for me to com plete the searc...

Newbie

I just got the Droid Incredible 4G LTE I went from an Incredible 2. When I downloaded Spotify to my new phone, after logging in to my.account I went to search for new music and I am unable to do so, ...

Peter__

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Premium. When i login with facebook on my Galaxy s 3 i get IMMEDIATELY KICKED OFF

@Spotify every time I try to login to my Spotify PREMIUM account, it IMMEDIATEY kicks me off and I have paid every payment to date so I don't know why I can't access my account. I am entitled to my music. I have already contacted spotify numerous tim...

Regular

@Spotify every time I try to login to my Spotify PREMIUM account, it IMMEDIATEY kicks me off and I have paid every payment to date so I don't know why I can't access my account. I am entitled to my m...

Peter__

Community Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Solved!! Downloads don´t delete

Dear all I am using the premiuim service on my android phone. All is working well. But I just noticed a problem: When I want to delete a downloaded playlist I touch on the downloaded playlist and chose "do not download". I deleted today two playlist ...

Casual Listener

Dear all   I am using the premiuim service on my android phone. All is working well. But I just noticed a problem:   When I want to delete a downloaded playlist I touch on the downl...

Peter__

Community Legend

2489 Views

3 replies

0 likes

  • 2489 Views
  • 3 replies
  • 0 likes

samsung galaxy ace - white screen

I have installed spotify on my samsung galaxy ace, and it installs fine. However, when I click on the app I just get a white screen and nothing happens. I have tried uninstalling and installing, as well as turning phone on and off (taking battery out...

Casual Listener

I have installed spotify on my samsung galaxy ace, and it installs fine. However, when I click on the app I just get a white screen and nothing happens. I have tried uninstalling and installing, as w...

Peter__

Community Legend

2874 Views

7 replies

0 likes

  • 2874 Views
  • 7 replies
  • 0 likes

I don't unerstand why the android app fails so much!

Dear Spotify, I don't understand why the problems with the android app like the to much data use, landscape, playlists that doesn't match etc. can't be solved. I use android now for about 3 years and i use quite a lot op different apps. All of the ma...

Gig Goer

Dear Spotify,   I don't understand why the problems with the android app like the to much data use, landscape, playlists that doesn't match etc. can't be solved. I use android now for about ...

user-removed

Not applicable

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

[BUG] Changing password

Hi,I've discovered this issue which is clearly a bug. Yesterday I changed the password of my account, the desktop client promoted me for a new password when I started it.This morning however I discovered the mobile client for Android wasn't working i...

Music Fan

Hi, I've discovered this issue which is clearly a bug. Yesterday I changed the password of my account, the desktop client promoted me for a new password when I started it. This morning however ...

Peter__

Community Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Playlists are stuck at 60% downloaded for weeks

I have a google nexus 7 that I attach to my radio in the car. The playlists all worked fine until avout 2 weeks ago. Now, all the playlist songs are gre and the device says "60" downloaded (or 40% or 25%). I have tried hard rebooting, un/reinstalling...

Newbie

I have a google nexus 7 that I attach to my radio in the car.  The playlists all worked fine until avout 2 weeks ago.  Now, all the playlist songs are gre and the device says "60" downloade...

Goodman

Spotify Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Solved!! Login to Last.fm - where is the login button ?

I'm not sure that I have logged in to last.fm on my phone. Under the settings - Last.fm scrobbling I have entered my username and password, but where is the login button to click - or is there not a login button at all ? When I exit this setting, and...

Music Fan

I'm not sure that I have logged in to last.fm on my phone.   Under the settings - Last.fm scrobbling I have entered my username and password, but where is the login button to click - or is t...

Goodman

Spotify Legend

1992 Views

8 replies

0 likes

  • 1992 Views
  • 8 replies
  • 0 likes

premium

I just paid for the premium on my zte but every time i try to play a song from my playlist it tells me i have to have the premium. What do i do?

Newbie

I just paid for the premium on my zte but every time i try to play a song from my playlist it tells me i have to have the premium. What do i do?

Goodman

Spotify Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Cannot login through my Samsung galaxy s2 (and ive already tried everything in the android post!)

Ive got a premium account, I've always connected via facebook, and now when I logtin it shows me my playlists and user area fort a second then a login pop-up come up with "try the premium account, recommentd this to friends" or something, and "log in...

Newbie

Ive got a premium account, I've always connected via facebook, and now when I logtin it shows me my playlists and user area fort a second then a login pop-up come up with "try the premium account, re...

licenced

Community Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

I'm getting error "Offline syncing has stopped as there's no space left on this device" help?

I'm new to spotify (migrated from Rhapsody) and I'm finding the following error after trying to sync my offline playlist on my Samsung Galaxy S2 android phone: "Offline syncing has stopped as there's no space left on this device" I have 11.26 gb left...

Casual Listener

I'm new to spotify (migrated from Rhapsody) and I'm finding the following error after trying to sync my offline playlist on my Samsung Galaxy S2 android phone:   "Offline syncing has stopped...

licenced

Community Legend

3189 Views

6 replies

0 likes

  • 3189 Views
  • 6 replies
  • 0 likes

Synchronization error Android (Galaxy Nexus Jelly Bean 4.2.1)

Hi everyone, everytime I start the spotify app I get a "synchronization error" and all playlists disappear on my Galaxy Nexus. When I try to synchronize the phone with the desktop my Wlan gets a connectivity error and I have to reconnect the wifi sti...

Casual Listener

Hi everyone,   everytime I start the spotify app I get a "synchronization error" and all playlists disappear on my Galaxy Nexus. When I try to synchronize the phone with the desktop my Wla...

Peter__

Community Legend

454 Views

2 replies

0 likes

  • 454 Views
  • 2 replies
  • 0 likes