Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
392637 Views
545 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
My first 2 days on my new Note 2, it's used 80mb data. I haven't listened to a single song, is there any fix for this? I've tried reinstalling, removing cache. Removing battery etc, still same issue.
My first 2 days on my new Note 2, it's used 80mb data. I haven't listened to a single song, is there any fix for this? I've tried reinstalling, removing cache. Removing battery etc, still same issue....
Community Legend
498 Views
1 replies
0 likes
I created a nice playlist of some old school hip/hop songs and set it up for offline mode on my Android phone. It synched fine with the exception of Deep Cover with Dr Dre and Snoop Dogg....Everything else synched fine...Anyone got any ideas? Thanks
I created a nice playlist of some old school hip/hop songs and set it up for offline mode on my Android phone. It synched fine with the exception of Deep Cover with Dr Dre and Snoop Dogg....Eve...
280 Views
0 replies
0 likes
Hi The downloaded songs on the phone become unavaliable after being without data connection for weeks. Why is this? I am abroad a working and do not want to for data on my phone.
Hi The downloaded songs on the phone become unavaliable after being without data connection for weeks. Why is this? I am abroad a working and do not want to for data on my pho...
Community Legend
362 Views
1 replies
0 likes
I recently closed the bank account my spotify was attached to, so my premium ran out. As soon as I noticed I changed my payment method. It shows that I am a premium subscriber again on my laptop but it will not work on my phone! I tried uninstalling ...
I recently closed the bank account my spotify was attached to, so my premium ran out. As soon as I noticed I changed my payment method. It shows that I am a premium subscriber again on my lapto...
Community Legend
411 Views
1 replies
2 likes
Ok... I guess I'll just write all this out again then as pressing 'post' apparently means 'delete everything I've just written' Spotify sure are on a winning streak today ^^ So I'm having a problem with my offline playlists on HTC One X playing back ...
Ok... I guess I'll just write all this out again then as pressing 'post' apparently means 'delete everything I've just written' Spotify sure are on a winning streak today ^^ So I'm having ...
Newbie
2418 Views
8 replies
1 likes
How do I add others playlists/follow other subscribers? I am in my owner profile...Have no idea where to go from here.
How do I add others playlists/follow other subscribers? I am in my owner profile...Have no idea where to go from here.
Casual Listener
347 Views
1 replies
0 likes
Hey y'all- I just ordered spottily premium so that I can stream on my android phone. Once I subscribed (with confirmation), I went o play a track (on demand) and it told me that I needed a premium subscription. I have check my account information at ...
Hey y'all- I just ordered spottily premium so that I can stream on my android phone. Once I subscribed (with confirmation), I went o play a track (on demand) and it told me that I ne...
Not applicable
773 Views
4 replies
0 likes
After the new update to the android application noone (including myself) can open any playlist created by my account. Other peoples playlist is no problem and everything works fine in Windows. I've tried on several different phones including Samsung ...
After the new update to the android application noone (including myself) can open any playlist created by my account. Other peoples playlist is no problem and everything works fine in Windows. I've t...
Casual Listener
1649 Views
7 replies
0 likes
Hello All, Whenever I star a song from the Spotify Android app, and I switch back to the same list on the Windows app, these songs have no 'Added' date, thus my list on my Android phone hasn't got the same sorting as on the Windows App. This is a min...
Hello All, Whenever I star a song from the Spotify Android app, and I switch back to the same list on the Windows app, these songs have no 'Added' date, thus my list on my Android phone hasn...
Casual Listener
627 Views
1 replies
0 likes
I recently bought the Pump it Up workout album from Ministry of Sound via itunes and there are 34 tracks. I went into spotify (premium) on my laptop and went into local files and transferred the album into my 'running' playlist which at the moment on...
I recently bought the Pump it Up workout album from Ministry of Sound via itunes and there are 34 tracks. I went into spotify (premium) on my laptop and went into local files and transferred the albu...
Community Legend
587 Views
3 replies
0 likes
Hello, I have just bought some of The Beatles from iTunes because Spotify doesn't have any and figured I could still listen to them from local files and star them so I could have them on my phone as I have Spotify premium. I can play those Beatles' s...
Hello, I have just bought some of The Beatles from iTunes because Spotify doesn't have any and figured I could still listen to them from local files an...
Community Legend
424 Views
3 replies
0 likes
I have had Spotify for while now, and I have always used it on my cell phone whenever I have Premium. For the past 3 weeks or so, every time I try to log in (since I had to factory reset my phone and since I bought a new phone) I get an ad pop up and...
I have had Spotify for while now, and I have always used it on my cell phone whenever I have Premium. For the past 3 weeks or so, every time I try to log in (since I had to factory reset my phone and...
Community Legend
771 Views
6 replies
0 likes
Hi! well, after a few years being a user of Spotify i've decided to check if this was issue was documented here in the forums. (it isn't so i'm creating this new message) I have huge lists that i always like to play randomly (basicly on Android app) ...
Hi! well, after a few years being a user of Spotify i've decided to check if this was issue was documented here in the forums. (it isn't so i'm creating this new message) I have huge l...
Community Legend
418 Views
1 replies
0 likes
i get a Blank white screen when i open spotify on my phone. i tryed restarting my phone several times and it doesn't work. you know why this is happening? do i have to many playlist that could of triped it up or something?
i get a Blank white screen when i open spotify on my phone. i tryed restarting my phone several times and it doesn't work. you know why this is happening? do i have to many playlist that could of tri...
Community Legend
632 Views
2 replies
0 likes
My radio station repeats the same of about 20 or more tracks. It will update this list after while, but when I am skipping a lot of tracks, I find I eventually start replaying ever thing since I started that listening session.
My radio station repeats the same of about 20 or more tracks. It will update this list after while, but when I am skipping a lot of tracks, I find I eventually start replaying ever thing since I star...
500 Views
0 replies
0 likes
Hi guys, i have read about many people having the internet connection issue, and it popped up on my DHD as well. I fixed it in a very simple way. Just log-out in the settings menu, and loggin again, and spotify will be connected to the internet again...
Hi guys, i have read about many people having the internet connection issue, and it popped up on my DHD as well. I fixed it in a very simple way. Just log-out in the settings menu, and loggin aga...
451 Views
0 replies
1 likes
Hello I get blank playlist on my Samsung S2. I try to reinstall spotify and that didnt work. I search around on google but no good answers. but my nickname is nicnac+ maybe it can be it + who causes the problem? If that is the case, how can i change ...
Hello I get blank playlist on my Samsung S2. I try to reinstall spotify and that didnt work. I search around on google but no good answers. but my nickname is nicnac+ maybe it can be it + ...
297 Views
0 replies
0 likes
I see that Maroon 5, for example, has four albums listed for Overexposed. As I understand it, they legitimately have four versions (explicit, clean, deluxe explicit, and deluxe clean). Amazon, for example, lists the four albums in a way to distinguis...
I see that Maroon 5, for example, has four albums listed for Overexposed. As I understand it, they legitimately have four versions (explicit, clean, deluxe explicit, and deluxe clean). Am...
Not applicable
906 Views
2 replies
2 likes
Hello, I have a cable running from the headphone jack on my Galaxy Note 2 into the Aux In of my car stereo. When I play any music from Spotify (on or offline) it sounds very garbled and different bands of the music sound different volumes. The bass w...
Hello, I have a cable running from the headphone jack on my Galaxy Note 2 into the Aux In of my car stereo. When I play any music from Spotify (on or offline) it sounds very garbled ...
Newbie
2165 Views
1 replies
0 likes
