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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375889 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

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cant access my own playlists

After the new update to the android application noone (including myself) can open any playlist created by my account. Other peoples playlist is no problem and everything works fine in Windows. I've tried on several different phones including Samsung ...

Casual Listener

After the new update to the android application noone (including myself) can open any playlist created by my account. Other peoples playlist is no problem and everything works fine in Windows. I've t...

bitofred

Casual Listener

1587 Views

7 replies

0 likes

  • 1587 Views
  • 7 replies
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Songs starred in Android have no date added in Windows app

Hello All, Whenever I star a song from the Spotify Android app, and I switch back to the same list on the Windows app, these songs have no 'Added' date, thus my list on my Android phone hasn't got the same sorting as on the Windows App. This is a min...

Casual Listener

Hello All,   Whenever I star a song from the Spotify Android app, and I switch back to the same list on the Windows app, these songs have no 'Added' date, thus my list on my Android phone hasn...

danharding

Casual Listener

610 Views

1 replies

0 likes

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Some local files 'unavailable' to play on android.

I recently bought the Pump it Up workout album from Ministry of Sound via itunes and there are 34 tracks. I went into spotify (premium) on my laptop and went into local files and transferred the album into my 'running' playlist which at the moment on...

Casual Listener

I recently bought the Pump it Up workout album from Ministry of Sound via itunes and there are 34 tracks. I went into spotify (premium) on my laptop and went into local files and transferred the albu...

licenced

Community Legend

566 Views

3 replies

0 likes

  • 566 Views
  • 3 replies
  • 0 likes

Trouble getting certain songs to play on Android phone

Hello, I have just bought some of The Beatles from iTunes because Spotify doesn't have any and figured I could still listen to them from local files and star them so I could have them on my phone as I have Spotify premium. I can play those Beatles' s...

Casual Listener

Hello,         I have just bought some of The Beatles from iTunes because Spotify doesn't have any and figured I could still listen to them   from local files an...

Peter__

Community Legend

397 Views

3 replies

0 likes

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  • 3 replies
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NOT ABLE TO USE SPOTIFY AT ALL!!

I have had Spotify for while now, and I have always used it on my cell phone whenever I have Premium. For the past 3 weeks or so, every time I try to log in (since I had to factory reset my phone and since I bought a new phone) I get an ad pop up and...

Casual Listener

I have had Spotify for while now, and I have always used it on my cell phone whenever I have Premium. For the past 3 weeks or so, every time I try to log in (since I had to factory reset my phone and...

licenced

Community Legend

739 Views

6 replies

0 likes

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Random play doesn't work too well

Hi! well, after a few years being a user of Spotify i've decided to check if this was issue was documented here in the forums. (it isn't so i'm creating this new message) I have huge lists that i always like to play randomly (basicly on Android app) ...

Newbie

Hi!   well, after a few years being a user of Spotify i've decided to check if this was issue was documented here in the forums. (it isn't so i'm creating this new message) I have huge l...

licenced

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
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spotify wont open right on my phone

i get a Blank white screen when i open spotify on my phone. i tryed restarting my phone several times and it doesn't work. you know why this is happening? do i have to many playlist that could of triped it up or something?

Visitor

i get a Blank white screen when i open spotify on my phone. i tryed restarting my phone several times and it doesn't work. you know why this is happening? do i have to many playlist that could of tri...

licenced

Community Legend

625 Views

2 replies

0 likes

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Radio Repeats the Same 20 Songs

My radio station repeats the same of about 20 or more tracks. It will update this list after while, but when I am skipping a lot of tracks, I find I eventually start replaying ever thing since I started that listening session.

Visitor

My radio station repeats the same of about 20 or more tracks. It will update this list after while, but when I am skipping a lot of tracks, I find I eventually start replaying ever thing since I star...

496 Views

0 replies

0 likes

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[FIX] internet connection

Hi guys, i have read about many people having the internet connection issue, and it popped up on my DHD as well. I fixed it in a very simple way. Just log-out in the settings menu, and loggin again, and spotify will be connected to the internet again...

Newbie

Hi guys, i have read about many people having the internet connection issue, and it popped up on my DHD as well. I fixed it in a very simple way. Just log-out in the settings menu, and loggin aga...

440 Views

0 replies

1 likes

  • 440 Views
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BLANK PLAYLISTS S2

Hello I get blank playlist on my Samsung S2. I try to reinstall spotify and that didnt work. I search around on google but no good answers. but my nickname is nicnac+ maybe it can be it + who causes the problem? If that is the case, how can i change ...

Newbie

Hello   I get blank playlist on my Samsung S2. I try to reinstall spotify and that didnt work. I search around on google but no good answers. but my nickname is nicnac+ maybe it can be it + ...

289 Views

0 replies

0 likes

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Duplicate Albums in Android

I see that Maroon 5, for example, has four albums listed for Overexposed. As I understand it, they legitimately have four versions (explicit, clean, deluxe explicit, and deluxe clean). Amazon, for example, lists the four albums in a way to distinguis...

Regular

I see that Maroon 5, for example, has four albums listed for Overexposed.  As I understand it, they legitimately have four versions (explicit, clean, deluxe explicit, and deluxe clean).  Am...

user-removed

Not applicable

881 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Bad sound through aux input on car radio from Samsung Note 2

Hello, I have a cable running from the headphone jack on my Galaxy Note 2 into the Aux In of my car stereo. When I play any music from Spotify (on or offline) it sounds very garbled and different bands of the music sound different volumes. The bass w...

Newbie

Hello,   I have a cable running from the headphone jack on my Galaxy Note 2 into the Aux In of my car stereo.  When I play any music from Spotify (on or offline) it sounds very garbled ...

dmc718

Newbie

2134 Views

1 replies

0 likes

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Here comes yet another update without any fixes

So I have been patient and been waiting for a fix for all the issues (and missing features) in the Android app. Many - if not all - of these problems are all posted in here, but still we get crap like Facebook integration and radio instead of a worki...

Casual Listener

So I have been patient and been waiting for a fix for all the issues (and missing features) in the Android app. Many - if not all - of these problems are all posted in here, but still we get crap lik...

frankingeneral

Newbie

448 Views

1 replies

1 likes

  • 448 Views
  • 1 replies
  • 1 likes

Apps within the Android App?

Hi All, I'm a fairly new user to the Android app for Spotify having only recently paid out for the Premium subscription. As others have found it seems, the App works well but does have several flaws for regular use... On to my question. I currently u...

Newbie

Hi All,   I'm a fairly new user to the Android app for Spotify having only recently paid out for the Premium subscription.  As others have found it seems, the App works well but does ha...

Marco

Community Legend

346 Views

1 replies

0 likes

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Solved!! Spotify does not start up correctly on ZTE Blade III cellular

My newly bought ZTE Blade III does not work with Spotify. It downloads OK from the Play store, but when I try to start it it gives a display with the name Spotify on top and the three horizontal lines up in the left corner (symbol for the menu for Pl...

Regular

My newly bought ZTE Blade III does not work with Spotify. It downloads OK from the Play store, but when I try to start it it gives a display with the name Spotify on top and the three horizontal l...

bogope

Regular

1362 Views

2 replies

0 likes

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  • 2 replies
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Radio not streaming

For some reason I can't seem to get the radio to stream. It says "loading" for the longest time.

Gig Goer

For some reason I can't seem to get the radio to stream. It says "loading" for the longest time.

Goodman

Spotify Legend

387 Views

2 replies

0 likes

  • 387 Views
  • 2 replies
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My premium subscription is not reflected in my mobile device

I have premium account, which works fine on desktop but I still cannot stream when I'm on my Android. Help.

Newbie

I have premium account, which works fine on desktop but I still cannot stream when I'm on my Android. Help.

Goodman

Spotify Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Android version 4.1.2

I've just acquired a Samsung S III GT-I9300 replacing my Samsung S II GT-I(000. The new Samsung comes with Android version 4.1.2 whereas my previous Samsung II had Android version 2.1 Update 1 How do I get my new version of Spotify to: Not require me...

Newbie

I've just acquired a Samsung S III GT-I9300 replacing my Samsung S II GT-I(000.  The new Samsung comes with Android version 4.1.2 whereas my previous Samsung II had Android version 2.1 Update 1 ...

Goodman

Spotify Legend

2058 Views

1 replies

0 likes

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  • 1 replies
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Syncing Error

getting last.fm error message. wrong username or password

Casual Listener

getting last.fm error message. wrong username or password

Peter__

Community Legend

1996 Views

3 replies

0 likes

  • 1996 Views
  • 3 replies
  • 0 likes