Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 40108 Views
  • 65 replies
  • 25 likes
  • 40108 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 876655 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 876655 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26113 Views
  • 4 replies
  • 0 likes
  • 26113 Views
  • 4 replies
  • 0 likes

Interface, general suggestion

Not sure if this is best place to bring this up ... I love Spotify and the Android app, but I would like to see all my music organized by artist/album etc. like it is on an iPod or my regular Music app on my Evo. Instead of just a big list in order o...

  • Newbie
  • Not sure if this is best place to bring this up ... I love Spotify and the Android app, but I would like to see all my music organized by artist/album etc. like it is on an iPod or my regular Music a...
  • neo-x
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Connecting a tablet to an amplifier

As a possible alternative to a Philips Streamium, Squeezebox or other dedicated piece of hardware such as Sonos, I am thinking about connecting a Android Tablet to my amplifier. It would run Spotify, a Internet radio app or a DLNA player app. Questio...

  • Music Fan
  • As a possible alternative to a Philips Streamium, Squeezebox or other dedicated piece of hardware such as Sonos, I am thinking about connecting a Android Tablet to my amplifier. It would run Spotify,...
  • David
  • Spotify Legend
  • 7542 Views
  • 3 replies
  • 0 likes
  • 7542 Views
  • 3 replies
  • 0 likes

Music just stops

I've read the various threads already pertaining to this issue and a few of them state that the problem was solved when a new update came out but i still have the same issue. I have a Droid PRO using Verizon wireless, the music will just stop whether...

  • Casual Listener
  • I've read the various threads already pertaining to this issue and a few of them state that the problem was solved when a new update came out but i still have the same issue. I have a Droid PRO using...
  • Peter__
  • Community Legend
  • 487 Views
  • 4 replies
  • 0 likes
  • 487 Views
  • 4 replies
  • 0 likes

paiment

hey i have paid for spotify premium, but i can not use it. why ??? Niklas Mathiesen

  • Newbie
  • hey   i have paid for spotify premium, but i can not use it.  why ???   Niklas Mathiesen
  • neo-x
  • Community Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Solved!! Overseas Android APK link - help!

Hi, I have a premium spotify account in the US but my Galaxy S3 had to be reset and now Google Play refuses to let me download Spotify. It worked fine before the install.. Could someone tell me the APK link I need to use grab the current app? Many Th...

  • Casual Listener
  • Hi,    I have a premium spotify account in the US but my Galaxy S3 had to be reset and now Google Play refuses to let me download Spotify. It worked fine before the install..  &n...
  • neo-x
  • Community Legend
  • 1713 Views
  • 3 replies
  • 0 likes
  • 1713 Views
  • 3 replies
  • 0 likes

New phone constantly loops login

Description I start spotify mobile and click log in with facebook. It loads the same blank facebook page over and over. I am signed into facebook through the facebook app, browser, chrome browser and my accounts. What are the steps you took to get to...

  • Newbie
  • Description I start spotify mobile and click log in with facebook. It loads the same blank facebook page over and over. I am signed into facebook through the facebook app, browser, chrome browser a...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

Album article/ details missing in Android, not iOs!

I like to read about an album in Spotify, and I used to do that when I owned an iPod, but in Android, there is no article or info in album view. Is there a way to make the information appear, or is that a missing feature? It is also missing from my W...

  • Casual Listener
  • I like to read about an album in Spotify, and I used to do that when I owned an iPod, but in Android, there is no article or info in album view. Is there a way to make the information appear, or is t...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

Future updates - Galaxy S3

Hello and thank you for a wunderful app. I have a question for you. I recently bought Samsung Galaxy S3 and it is a great phone. The phone comes with alot of nice functions and some of them only works if the app supports it. The phone has a function ...

  • Newbie
  • Hello and thank you for a wunderful app.    I have a question for you. I recently bought Samsung Galaxy S3 and it is a great phone. The phone comes with alot of nice functions and some ...
  • neo-x
  • Community Legend
  • 3262 Views
  • 10 replies
  • 0 likes
  • 3262 Views
  • 10 replies
  • 0 likes

Re: HTC Evo V - Trouble with Downloading Playlist

Dear Spotify Community, I've scanned the boards and seen that some other posts refer to playlist downloading problems for HTC Evo V users. There have also been general complaints about the app's functionality on the EVO V. I'm writing to join the cho...

  • Visitor
  • Dear Spotify Community,   I've scanned the boards and seen that some other posts refer to playlist downloading problems for HTC Evo V users.  There have also been general complaints abo...
  • 328 Views
  • 0 replies
  • 0 likes
  • 328 Views
  • 0 replies
  • 0 likes

Solved!! New app will not install on a brand new HTC One V - please help!

I've just purchased a new HTC One V and having set up the phone the first app I downloaded was Spotify. I was told it had sucessfully installed, but on opening the app I was faced with just a blank screen with a black bar along the top. I uninstalled...

  • Casual Listener
  • I've just purchased a new HTC One V and having set up the phone the first app I downloaded was Spotify. I was told it had sucessfully installed, but on opening the app I was faced with just a blank s...
  • Halvorht
  • Casual Listener
  • 3430 Views
  • 6 replies
  • 0 likes
  • 3430 Views
  • 6 replies
  • 0 likes

Solved!! Unsupported Phone

Hello, i can't download Spotify mobile app from Market, any chance to get .apk? HUAWEI Ascend y200, rooted, custom ROM & kernel; 2.3.6

  • Casual Listener
  • Hello, i can't download Spotify mobile app from Market, any chance to get .apk?   HUAWEI Ascend y200, rooted, custom ROM & kernel; 2.3.6
  • David
  • Spotify Legend
  • 555 Views
  • 1 replies
  • 0 likes
  • 555 Views
  • 1 replies
  • 0 likes

Samsung Infuse: Spotify always offline

I am a Plus subscriber, and I cannot listen to the radio on my phone. WiFi and 4G are working fine, but Spotify decided one day to go offline and stay offline forever. Clearing cache, install and uninstall, changing password, and all settings didn't ...

  • Casual Listener
  • I am a Plus subscriber, and I cannot listen to the radio on my phone.  WiFi and 4G are working fine, but Spotify decided one day to go offline and stay offline forever.  Clearing cache, ins...
  • Rocio
  • Spotify Legend
  • 1391 Views
  • 10 replies
  • 0 likes
  • 1391 Views
  • 10 replies
  • 0 likes

Spotify pauses the music automaticly on Galaxy SIII (online and offline mode)

Hi, the subject says it. When I play music on my S3, the music stops automatticly. It is quitte annoying, after playing 1 or 2 songs it stops middle of the song. I really got irritated of it. THe music stops playing also in Offline mode. I just have ...

  • Casual Listener
  • Hi, the subject says it.   When I play music on my S3, the music stops automatticly. It is quitte annoying, after playing 1 or 2 songs it stops middle of the song. I really got irritated of ...
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

App says its playing when its not.

I think basically due to lack of signal it's struggling to get the data however the app says it is actually playing. As there doesn't seem to be a close application option ending the task or rebooting the phone seems to sort it out. If it can't play ...

  • Gig Goer
  • I think basically due to lack of signal it's struggling to get the data however the app says it is actually playing. As there doesn't seem to be a close application option ending the task or rebooti...
  • jeproject
  • Gig Goer
  • 557 Views
  • 7 replies
  • 0 likes
  • 557 Views
  • 7 replies
  • 0 likes

1118578

Hallo seid heute kann ich mich mit meinen Samsung galaxy s3 nicht mehr per facebook anmelden! Es wird mir jedesmal die Fehlermeldung 1118578 angezeigt! Hab es schon mit einer neu Installation probiert aber trotzdem das gleiche! Kann mir wer helfen??

  • Newbie
  • Hallo seid heute kann ich mich mit meinen Samsung galaxy s3 nicht mehr per facebook anmelden! Es wird mir jedesmal die Fehlermeldung 1118578 angezeigt! Hab es schon mit einer neu Installation probi...
  • 350 Views
  • 0 replies
  • 0 likes
  • 350 Views
  • 0 replies
  • 0 likes

Droid free trial?

Hi.When I downloaded Spotify Mobile it gave me a 48 hour premium trial right away, I was wondering, on my Droid Incredible do I still get to listen for free? ( after the trial is up ) w/ out paying for spotify premium? I need to know by Tuesday. Than...

  • Casual Listener
  • Hi. When I downloaded Spotify Mobile it gave me a 48 hour premium trial right away, I was wondering, on my Droid Incredible do I still get to listen for free? ( after the trial is up ) w/ out paying...
  • Sam
  • Spotify
  • 315 Views
  • 3 replies
  • 0 likes
  • 315 Views
  • 3 replies
  • 0 likes

Not able to sync local files that are "white"

Hello everybody, here is my problem. I have a playlist with local files on my computer. Some of the songs are grey and some are white. To be exact, the name of the artist is white. On my computer i can play all songs. No matter if they are grey or wh...

  • Newbie
  • Hello everybody, here is my problem. I have a playlist with local files on my computer. Some of the songs are grey and some are white. To be exact, the name of the artist is white. On my computer i...
  • takingbackbenny
  • Roadie
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Automatically download new playlists and updated playlists

Hi, As the topic suggests, how do I get the Android app to automatically download new and/or updated playlists?

  • Regular
  • Hi, As the topic suggests, how do I get the Android app to automatically download new and/or updated playlists?
  • jabalsad
  • Regular
  • 2344 Views
  • 2 replies
  • 0 likes
  • 2344 Views
  • 2 replies
  • 0 likes