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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111376 Views

26 replies

3 likes

  • 111376 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224011 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224011 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581280 Views

79 replies

3 likes

  • 581280 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478555 Views

577 replies

40 likes

Account
Free
  • 478555 Views
  • 577 replies
  • 40 likes

Andorid

My android device isn't letting me access my music because it claims i don't shave premium and I do.

Newbie

My android device isn't letting me access my music because it claims i don't shave premium and I do.

Peter__

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

cannot login without accepting Facebook login

I do not want any connection with my Spotify and Facebook. Why can I not login without accepting Facebook login and festures

Casual Listener

I do not want any connection with my Spotify and Facebook. Why can I not login without accepting Facebook login and festures

Trofast

Newbie

765 Views

4 replies

0 likes

  • 765 Views
  • 4 replies
  • 0 likes

Solved!! where is personal music playlist ?

Hi all, Sorry for this so simple question but I can't find my personal music playlist on my Android device. I have synchronized the playlist with mp3 from my PC to my Android. On my PC, it is said the sync is OK, but I do not see it anywhere in the S...

Casual Listener

Hi all, Sorry for this so simple question but I can't find my personal music playlist on my Android device. I have synchronized the playlist with mp3 from my PC to my Android. On my PC, it is s...

rawalpundi

Casual Listener

877 Views

2 replies

0 likes

  • 877 Views
  • 2 replies
  • 0 likes

Solved!! got premium but will not update my account on my droid???

My droid RAZR does not seem to believe I have a premium account after just having purchased one help?

Newbie

My droid RAZR does not seem to believe I have a premium account after just having purchased one help?

Liam

Community Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Solved!! Last.fm login problem

I got problem to log in last.fm on my android. When I browse option and I try to input my login data, I can't find "Login" or "Save" button. "Oh, maybe that's autosave" I thought. It seems not. When I press back and check options once again - fields ...

Casual Listener

I got problem to log in last.fm on my android. When I browse option and I try to input my login data, I can't find "Login" or "Save" button. "Oh, maybe that's autosave" I thought. It seems not. When ...

Tonasz

Casual Listener

1391 Views

2 replies

0 likes

  • 1391 Views
  • 2 replies
  • 0 likes

Spotify is constantly deleting my offline tracks

I'm having the same problem as Mark_Lebbink. I also happen to be a Dutch user with the same type of phone. Could you do the same for me? http://community.spotify.com/t5/Mobile-Android/Spotify-is-constantly-deleting-my-offline-tracks/td-p/116500

Casual Listener

I'm having the same problem as Mark_Lebbink. I also happen to be a Dutch user with the same type of  phone. Could you do the same for me?   http://community.spotify.com/t5/Mobile-Androi...

ctoonder

Casual Listener

671 Views

2 replies

0 likes

  • 671 Views
  • 2 replies
  • 0 likes

free streaming for tablets

I just installed spotify on my nexus7 to find that in order to stream anything you need premium. I have been using spotify for free on. My laptop for over a year now and I amdissapointed at the fact that to stream my playlist I have to upgrade to pre...

Regular

I just installed spotify on my nexus7 to find that in order to stream anything you need premium. I have been using spotify for free on. My laptop for over a year now and I amdissapointed at the fact ...

NeonNebula

Regular

2249 Views

3 replies

0 likes

  • 2249 Views
  • 3 replies
  • 0 likes

The track is not available to play on my Premium Spotify Samsung Galaxy II account

Hi, I was wondering if anyone out there could help me sort this problem. I have just downloaded a few mp3 files on my laptop. Imported the tracks into my local files and moved the tracks into my playlist folder in my laptop. The problem is I can play...

Casual Listener

Hi,   I was wondering if anyone out there could help me sort this problem. I have just downloaded a few mp3 files on my laptop. Imported the tracks into my local files and moved the tracks i...

andrew18

Casual Listener

819 Views

4 replies

0 likes

  • 819 Views
  • 4 replies
  • 0 likes

Unable to play music on my HTC One X

Hello! I've had Spotify premium for quite some time and usually I've had no issues whatsoever playing music on my HTC One X. Spotify is still working perfectly on both my desktop and my laptop. What happens: I start Spotify on my phone and it logs in...

Casual Listener

Hello! I've had Spotify premium for quite some time and usually I've had no issues whatsoever playing music on my HTC One X.    Spotify is still working perfectly on both my deskt...

lindst3dt

Casual Listener

1422 Views

3 replies

0 likes

  • 1422 Views
  • 3 replies
  • 0 likes

Solved!! Galaxy s2 lock screen controls

I've been using the beta and recently updated to the new official app but am still unable to get the lockscreen controls on my samsung s2. Has anyone managed to get this working? I've tried deleting selecting "clear data" on the appplication setting ...

Regular

I've been using the beta and recently updated to the new official app but am still unable to get the lockscreen controls on my samsung s2. Has anyone managed to get this working? I've tried deleting ...

vampyren

Gig Goer

7107 Views

7 replies

0 likes

  • 7107 Views
  • 7 replies
  • 0 likes

Downloading starred song allover again.

Im having this problem(?) with Spotify. Everytime I start Spotify I must download a couple hundred starred song again and again.. and everytime I add more starred songs I must download them too. Its really annoying cause when using my phones internet...

Casual Listener

Im having this problem(?) with Spotify. Everytime I start Spotify I must download a couple hundred starred song again and again.. and everytime I add more starred songs I must download them too. Its ...

Liam

Community Legend

721 Views

1 replies

0 likes

  • 721 Views
  • 1 replies
  • 0 likes

Songs keep playing without sound

Please help! I got spotify premium and a sony ericsson xperia. About a week ago something happened with my spotify on my mobile because there isn't any sound anymore when I'm playing songs. The song (doesn't mather witch song i choose) playes, the ti...

Newbie

Please help! I got spotify premium and a sony ericsson xperia.    About a week ago something happened with my spotify on my mobile because there isn't any sound anymore when I'm playing...

ConorReed

Casual Listener

1984 Views

6 replies

0 likes

  • 1984 Views
  • 6 replies
  • 0 likes

Solved!! Unknown error code "-24"

I recently factory reset my Samsung Galaxy S3 as it was freezing on me. With that everything redownlaoded via Google Play automatically except Spotify. When I tried manually it downloads and goes to install and a message comes up stating Unkown error...

Regular

I recently factory reset my Samsung Galaxy S3 as it was freezing on me. With that everything redownlaoded via Google Play automatically except Spotify. When I tried manually it downloads and goes to ...

Liam

Community Legend

17800 Views

21 replies

0 likes

  • 17800 Views
  • 21 replies
  • 0 likes

I can't get spot on my kindle fire

although I have premium it keeps saying spot is offline

Newbie

although I have premium it keeps saying spot is offline

Peter__

Community Legend

998 Views

1 replies

0 likes

  • 998 Views
  • 1 replies
  • 0 likes

App keeps forcing me to log back in.

Maybe this is intended, but... if I restart the phone or end the app via task manager I have to login again when I open it back up. This occurs with both Facebook credentials and Spotify credentials. Once I'm logged in, it seems fine but... the iOS a...

Casual Listener

Maybe this is intended, but... if I restart the phone or end the app via task manager I have to login again when I open it back up. This occurs with both Facebook credentials and Spotify credentials....

unreal223

Casual Listener

1938 Views

9 replies

0 likes

  • 1938 Views
  • 9 replies
  • 0 likes

track is not available

I can't play my songs in offline mode on my android, I was told that after 30 days without being online on a computer I would just have to sign and again and it would work, but it doesn't. What can I do more? I want my playlists back! I need Music on...

Regular

I can't play my songs in offline mode on my android, I was told that after 30 days without being online on a computer I would just have to sign and again and it would work, but it doesn't. What can I...

Liam

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Spotify on Android: Just doesn't work

So, I bought a smartphone this weekend. A Samsung Galaxy S3 Mini. I Installed spotify on it, and that's where the drama began. At home I use Spotify on my desktop. No problems at all, but the android app is just crappy. Already contacted Spotify abou...

Regular

So, I bought a smartphone this weekend. A Samsung Galaxy S3 Mini. I Installed spotify on it, and that's where the drama began.   At home I use Spotify on my desktop. No problems at all, but ...

Liam

Community Legend

2378 Views

9 replies

0 likes

  • 2378 Views
  • 9 replies
  • 0 likes

Downloaded playlists effected by "Mobile Network Settings"

Hi, Downloaded playlists are effected by Android Settings. Only when I select "Mobile Network Settings -> Data Enabled" can downloaded playlists be played (otherwise they're grayed out). The problem is sporadic. Android 2.2 Spotify 0.5.4.73 (0.7.1.57...

Regular

Hi,   Downloaded playlists are effected by Android Settings.  Only when I select "Mobile Network Settings -> Data Enabled" can downloaded playlists be played (otherwise they're graye...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Latest APK 0.5.4.73 ?

Hi; I have downloaded the lastes APK for version 0.5.4.73 from official thread : http://community.spotify.com/t5/Mobile-Android/REQUEST-Previous-version-of-the-client-APK/td-p/79997 and the link is : https://www.dropbox.com/s/ybrr3iil3mpel1k/SpotifyA...

Newbie

...nd the link is : https://www.dropbox.com/s/ybrr3iil3mpel1k/SpotifyAndroid.apk but when I install it on my phone , I still get version 0.5.3.56 ! I tried to uninstall and do a clean install but s...

rootio

Regular

21130 Views

5 replies

0 likes

  • 21130 Views
  • 5 replies
  • 0 likes