Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
203461 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
548639 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
456102 Views
571 replies
38 likes
I have a google nexus 7 that I attach to my radio in the car. The playlists all worked fine until avout 2 weeks ago. Now, all the playlist songs are gre and the device says "60" downloaded (or 40% or 25%). I have tried hard rebooting, un/reinstalling...
I have a google nexus 7 that I attach to my radio in the car. The playlists all worked fine until avout 2 weeks ago. Now, all the playlist songs are gre and the device says "60" downloade...
Spotify Legend
356 Views
1 replies
0 likes
I'm not sure that I have logged in to last.fm on my phone. Under the settings - Last.fm scrobbling I have entered my username and password, but where is the login button to click - or is there not a login button at all ? When I exit this setting, and...
I'm not sure that I have logged in to last.fm on my phone. Under the settings - Last.fm scrobbling I have entered my username and password, but where is the login button to click - or is t...
Spotify Legend
1928 Views
8 replies
0 likes
I just paid for the premium on my zte but every time i try to play a song from my playlist it tells me i have to have the premium. What do i do?
I just paid for the premium on my zte but every time i try to play a song from my playlist it tells me i have to have the premium. What do i do?
Spotify Legend
430 Views
1 replies
0 likes
Ive got a premium account, I've always connected via facebook, and now when I logtin it shows me my playlists and user area fort a second then a login pop-up come up with "try the premium account, recommentd this to friends" or something, and "log in...
Ive got a premium account, I've always connected via facebook, and now when I logtin it shows me my playlists and user area fort a second then a login pop-up come up with "try the premium account, re...
Community Legend
426 Views
1 replies
0 likes
I'm new to spotify (migrated from Rhapsody) and I'm finding the following error after trying to sync my offline playlist on my Samsung Galaxy S2 android phone: "Offline syncing has stopped as there's no space left on this device" I have 11.26 gb left...
I'm new to spotify (migrated from Rhapsody) and I'm finding the following error after trying to sync my offline playlist on my Samsung Galaxy S2 android phone: "Offline syncing has stopped...
Community Legend
3153 Views
6 replies
0 likes
Hi everyone, everytime I start the spotify app I get a "synchronization error" and all playlists disappear on my Galaxy Nexus. When I try to synchronize the phone with the desktop my Wlan gets a connectivity error and I have to reconnect the wifi sti...
Hi everyone, everytime I start the spotify app I get a "synchronization error" and all playlists disappear on my Galaxy Nexus. When I try to synchronize the phone with the desktop my Wla...
Community Legend
435 Views
2 replies
0 likes
My local song files wont play on my android device. However they play on my laptop. And I currently have Premium trial. How can I fix this?
My local song files wont play on my android device. However they play on my laptop. And I currently have Premium trial. How can I fix this?
Community Legend
450 Views
2 replies
0 likes
Hi! I have Spotify 0.5.5.13 and I can't download playlists to my Android phone (Android version 4.0.4).First I download via WiFi and minutes after the playlist is undownloaded. What's the problem!?!
Hi! I have Spotify 0.5.5.13 and I can't download playlists to my Android phone (Android version 4.0.4). First I download via WiFi and minutes after the playlist is undownloaded. Wh...
Casual Listener
484 Views
2 replies
0 likes
I had premium and canceled it for a day when it ended, then i paid through my phone and everything was kind of ok, but in one playlist called "water for the soul" some tracks are missing. it says 46 tracks but i just cant see some of them. I use face...
I had premium and canceled it for a day when it ended, then i paid through my phone and everything was kind of ok, but in one playlist called "water for the soul" some tracks are missing. it says 46 ...
Spotify Legend
359 Views
1 replies
0 likes
Can anyone help please? I have a premium account but except for one exception I have been unable to search for music on my mobile (or create radio stations,etc). I have an internet connection and everything else works fine. I am in online mode. It wo...
Can anyone help please? I have a premium account but except for one exception I have been unable to search for music on my mobile (or create radio stations,etc). I have an internet connec...
Spotify Legend
461 Views
1 replies
0 likes
Does Spotify work well with the galaxy s3, I have a iPhone 5 and I'm not sure whether spotify works best on my phone or the galaxy s3 ?! Please help any feedback would be awesome
Does Spotify work well with the galaxy s3, I have a iPhone 5 and I'm not sure whether spotify works best on my phone or the galaxy s3 ?! Please help any feedback would be awesome
Casual Listener
2343 Views
8 replies
0 likes
So for the last semester my roommate has been mooching off my spotify premium on his android device. I asked him to log out and he will not do it, and I cannot do it because I don't know his password. My question is: If I cancel my subscription to Sp...
So for the last semester my roommate has been mooching off my spotify premium on his android device. I asked him to log out and he will not do it, and I cannot do it because I don't know his password...
Casual Listener
1205 Views
9 replies
0 likes
I found this method accidentally, not sure if anyone has yet posted this but I created a step by step guide on our blog: ISWiki.net The process worked for me. Let me know if it helps.
I found this method accidentally, not sure if anyone has yet posted this but I created a step by step guide on our blog: ISWiki.net The process worked for me. Let me know ...
309 Views
0 replies
0 likes
I click on the song I want to play and it says only premium members can stream song blah blah...well I am a premium member so what the hell,
I click on the song I want to play and it says only premium members can stream song blah blah...well I am a premium member so what the hell,
Community Legend
1171 Views
6 replies
0 likes
Just got up and running and finally downloading playbill..Some ???? 1. just one at a time? 2. process seems long any way to shorten? 3. with android to download must you be plug-in to PC.? Any help would be greatly appreciated,please keep in mind I'm...
Just got up and running and finally downloading playbill..Some ???? 1. just one at a time? 2. process seems long any way to shorten? 3. with android to...
Community Legend
345 Views
1 replies
0 likes
Hi, Quick question on Spotify Mobile. I have streaming set to Extreme quality and download set to Normal quality. I have then downloaded a playlist. Now what happens if I select to play that playlist and my mobile device has WiFi connection (e.g. at ...
Hi, Quick question on Spotify Mobile. I have streaming set to Extreme quality and download set to Normal quality. I have then downloaded a playlist. Now what happens if I select to play th...
Community Legend
430 Views
1 replies
0 likes
Samsung : i have music on sdcard and I've saved them in lists in Spotify, before I could play them without any problems but now it's impossible. Help
Samsung : i have music on sdcard and I've saved them in lists in Spotify, before I could play them without any problems but now it's impossible. Help
Community Legend
1607 Views
1 replies
2 likes
Hi, This is mainly to point out a potential bug that annoys me. After pausing a playlist for some time, upon unlocking the phone there is no content of the active playlist and it has to be reloaded. A small thing but it disturbs the otherwise very ni...
Hi, This is mainly to point out a potential bug that annoys me. After pausing a playlist for some time, upon unlocking the phone there is no content of the active playlist and it has to be reload...
Community Legend
685 Views
1 replies
1 likes
Can only view my albums as individual tracs as opposed to viewing as complete albums as on my laptop. Is the only solution to create a playlist for each album to avoid having to screen thru hundreds of tracs to find an album? Thanks for your assistan...
Can only view my albums as individual tracs as opposed to viewing as complete albums as on my laptop. Is the only solution to create a playlist for each album to avoid having to screen th...
Community Legend
751 Views
1 replies
0 likes
Hello Spotify! Something strange just happened...: I cannot play the following tracks: Zappa: Sexual harassment in the workplace, Apostrophe. Chaka Khan: I'm every woman, plus several others... I have cheked with my son: The songs are still present o...
Hello Spotify! Something strange just happened...: I cannot play the following tracks: Zappa: Sexual harassment in the workplace, Apostrophe. Chaka Khan: I'm every woman, plus several others... I h...
1204 Views
0 replies
0 likes
