Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 30952 Views
  • 60 replies
  • 25 likes
  • 30952 Views
  • 60 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871842 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871842 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25033 Views
  • 3 replies
  • 0 likes
  • 25033 Views
  • 3 replies
  • 0 likes

Solved!! Login issue.

Hello, I recently got spotify premium on my spotify account and tried to use it on my phone but I can't login!I got my spotify account using my facebook and therefor never got to choose a username. I can't login in using my email on my cell and I can...

  • Casual Listener
  • Hello, I recently got spotify premium on my spotify account and tried to use it on my phone but I can't login! I got my spotify account using my facebook and therefor never got to choose a usernam...
  • miltonc
  • Casual Listener
  • 1682 Views
  • 4 replies
  • 0 likes
  • 1682 Views
  • 4 replies
  • 0 likes

I CANT REMOVE STARRED TRACKS FROM MY MOBILE!!

help! Igot a song stuck on my starred playlist on my mobile (sgs3). The song does not show on the star playlist on my computer, only on my phone. If i try to unstar the song i does'nt disapeer. It just stays there and after a couple of seconds its st...

  • Newbie
  • help! Igot a song stuck on my starred playlist on my mobile (sgs3). The song does not show on the star playlist on my computer, only on my phone. If i try to unstar the song i does'nt disapeer. It ...
  • 589 Views
  • 0 replies
  • 1 likes
  • 589 Views
  • 0 replies
  • 1 likes

spotify starts on a white screen

The last version of spotify presents a white screen when start in my Galaxy Y Pro. Using version 0.4.07 all works ok. I tried uninstalling, rebooting, deleting spotify stuff in SD Card, reinstalling... but continue not working. Somebody has another s...

  • Newbie
  • The last version of spotify presents a white screen when start in my Galaxy Y Pro. Using version 0.4.07 all works ok. I tried uninstalling, rebooting, deleting spotify stuff in SD Card, reinstalling....
  • NarreN92
  • Casual Listener
  • 1154 Views
  • 1 replies
  • 0 likes
  • 1154 Views
  • 1 replies
  • 0 likes

Spotify rebooting Galaxy S2 when playing offline and connected to car via Bluetooth

Description When playing my offline playlists and connected to my car's stereo system via bluetooth, Spotify reboots my phone approximately every 30 minutes. What are the steps you took to get to the error/issue? Open Spotify on phone and play offlin...

  • Newbie
  • Description When playing my offline playlists and connected to my car's stereo system via bluetooth, Spotify reboots my phone approximately every 30 minutes.   What are the steps you took ...
  • 429 Views
  • 0 replies
  • 0 likes
  • 429 Views
  • 0 replies
  • 0 likes

Clicking sound at end of playlist

At the end of any given playlist my phone makes a random repeated clicking sound which is quite uncomfortable on the ears. This noise continues until I start a new song or exit Spotify . Anyone have any idea what this is about and how to make it stop...

  • Regular
  • At the end of any given playlist my phone makes a random repeated clicking sound which is quite uncomfortable on the ears.  This noise continues until I start a new song or exit Spotify . &...
  • darkfiber
  • Newbie
  • 560 Views
  • 1 replies
  • 1 likes
  • 560 Views
  • 1 replies
  • 1 likes

Solved!! Offline playlists not syncing? Please come in here.

Of note: Several users have reported that theymanaged to resolve this issue by making more space available. Conversely, if you are experiencing issues, make sure you have enough free space. To report not being able to sync playlists stay here and rep...

  • Spotify Legend
  • Of note: Several users have reported that theymanaged to resolve this issue by making more space available. Conversely, if you are experiencing issues, make sure you have enough free space. &nbsp...
  • licenced
  • Community Legend
  • 151254 Views
  • 61 replies
  • 4 likes
  • 151254 Views
  • 61 replies
  • 4 likes

m4a tracks will not play on my Galaxy Nexus

Hello gents, I finally got my m4a tracks from iTunes to play on my desktop client by installing quicktime...problem is that those same m4a tracks will NOT play on my ICS (4.0.4) Galaxy Nexus. This pretty much renders the Android Spotify app useless, ...

  • Regular
  • Hello gents, I finally got my m4a tracks from iTunes to play on my desktop client by installing quicktime...problem is that those same m4a tracks will NOT play on my ICS (4.0.4) Galaxy Nexus.  T...
  • csparks75
  • Regular
  • 5642 Views
  • 8 replies
  • 0 likes
  • 5642 Views
  • 8 replies
  • 0 likes

Spotify premium

Moved to the appropriate section (Accounts,..)

  • Spotify Legend
  • Moved to the appropriate section (Accounts,..)
  • 1049 Views
  • 0 replies
  • 0 likes
  • 1049 Views
  • 0 replies
  • 0 likes

Solved!! How do I unsubscribe from a playlist?

I accidentally subscribed to a playlist.. how on earth do I unsubscribe?? I can't see any options or details on how to do this. The mobile app is extremely frustrating to use!

  • Casual Listener
  • I accidentally subscribed to a playlist.. how on earth do I unsubscribe??  I can't see any options or details on how to do this.  The mobile app is extremely frustrating to use!
  • Talsit
  • Casual Listener
  • 2478 Views
  • 2 replies
  • 0 likes
  • 2478 Views
  • 2 replies
  • 0 likes

Cannot view new Playlists using Android Device after I've created Playlists with a desktop/laptop

Hello. I checked in the forums and Spotify mobile FAQs and apparently since the latest Spotify upgrade there is no longer the ability using an Android device to download entire Albums to a Playlist or as their own Playlist. Android users have to down...

  • Newbie
  • Hello.  I checked in the forums and Spotify mobile FAQs and apparently since the latest Spotify upgrade there is no longer the ability using an Android device to download entire Albums to a Play...
  • 354 Views
  • 0 replies
  • 0 likes
  • 354 Views
  • 0 replies
  • 0 likes

Unable to sync Andrdoid with Spotify

The instructions online simply say to click on the computer desktop icon for the phone. Nothing happens. Does anyone have a suggestion? Spotify certainly doesn't have anything of assistance, and therefore will be receiving a cancellation in the not t...

  • Newbie
  • The instructions online simply say to click on the computer desktop icon for the phone. Nothing happens. Does anyone have a suggestion? Spotify certainly doesn't have anything of assistance, and ther...
  • licenced
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

No sound on next song on HTC Desire S

Just updated to version 0.5.0.1247.g94a8231b on android. Playing one song works fine, but when it gets to the next song there is no sound. The song progression bar moves and it look like it plays a song, but no sound. If I press the next song button ...

  • Casual Listener
  • Just updated to version 0.5.0.1247.g94a8231b on android. Playing one song works fine, but when it gets to the next song there is no sound. The song progression bar moves and it look like it plays a s...
  • 0124nigel
  • Casual Listener
  • 5585 Views
  • 36 replies
  • 2 likes
  • 5585 Views
  • 36 replies
  • 2 likes

Solved!! Client 0.4.04 works fine

Guys, why did you develop even more things on the Android Client that it breaks some phones, while the old client works fine and got the things I want.I mean the Client from the market didn't even start but an older client that I found in the interne...

  • Casual Listener
  • ...nd not crappy things like the new one.   Please provide this link for older phones: http://www.spotify.com/wp-content/uploads/android/0.4.04/SpotifyAndroid.apk
  • neo-x
  • Community Legend
  • 4801 Views
  • 4 replies
  • 0 likes
  • 4801 Views
  • 4 replies
  • 0 likes

Solved!! How can I downgrade?

Since the new Android app is crap I need to downgrade to the previous version which actually works. How can I do that?

  • Regular
  • Since the new Android app is crap I need to downgrade to the previous version which actually works. How can I do that?
  • neo-x
  • Community Legend
  • 6008 Views
  • 20 replies
  • 1 likes
  • 6008 Views
  • 20 replies
  • 1 likes

Solved!! Spotify on Rooted Device

Hi, I am looking put a rooted version of ICS onto my tablet, but i was just wondering if the Andriod Spotify application will still run on a rooted device?

  • Casual Listener
  • Hi,   I am looking put a rooted version of ICS onto my tablet, but i was just wondering if the Andriod Spotify application will still run on a rooted device?
  • neo-x
  • Community Legend
  • 6679 Views
  • 3 replies
  • 0 likes
  • 6679 Views
  • 3 replies
  • 0 likes

Spotify offline sync music disappears

My phone keeps losing sync with bloody spotify meaning that all my music that I've synced offline decides to delete themselves from my phone so that I have to sync it again. This is happening on a monthly basis I have a full premium account. Android ...

  • Music Fan
  • My phone keeps losing sync with bloody spotify meaning that all my music that I've synced offline decides to delete themselves from my phone so that I have to sync it again.   This is happen...
  • Goodman
  • Spotify Legend
  • 2254 Views
  • 3 replies
  • 0 likes
  • 2254 Views
  • 3 replies
  • 0 likes

[APP BUG] Issues maintaining playback on MOTOROLA ATRIX HD, crashes often.

Using Spotify app, cant maintain playback thru most songs. If I try to use the controls, it freezes. Crashes. Rendering the app minimally usable. It's actually better at streaming than playing from the device. The device partitions it's internal stor...

  • Newbie
  • Using Spotify app, cant maintain playback thru most songs. If I try to use the controls, it freezes. Crashes.   Rendering the app minimally usable. It's actually better at streaming than pla...
  • wakeupgodfrey
  • Newbie
  • 529 Views
  • 1 replies
  • 1 likes
  • 529 Views
  • 1 replies
  • 1 likes

The music stop play after my android tablet goes to sleep mode

To whom it may concern, I just bought an Acer Iconia tablet A510 with android 4.0 and a Bluetooth Dongle - RCA "aptX WTX-500 advance accoustic". The system work well and suceed to transmit well the music in Bluetooth but unfortunatelly the music stop...

  • Newbie
  • To whom it may concern,  I just bought an Acer Iconia tablet A510 with android 4.0 and a Bluetooth Dongle - RCA "aptX WTX-500 advance accoustic". The system work well and suceed to transmi...
  • rudyamid
  • Casual Listener
  • 1480 Views
  • 1 replies
  • 0 likes
  • 1480 Views
  • 1 replies
  • 0 likes

Search within playlist

Hello Spotify! First of all - I absolutely love the service. I have been a premium member for several months and it is worth every penny. Not only do I feel like I am supporting the artists but having an all you can eat buffet of music is fantastic. ...

  • Newbie
  • Hello Spotify!  First of all - I absolutely love the service.  I have been a premium member for several months and it is worth every penny.  Not only do I feel like I am supporting the...
  • licenced
  • Community Legend
  • 691 Views
  • 1 replies
  • 1 likes
  • 691 Views
  • 1 replies
  • 1 likes

Cant Find Spotify Top Lists

So i got Samsung Galaxy S3 and i think i got newest spotify version. But on my old phone i could find Spotify Top List just like on my PC so i couldt listen to top 100 or whatever it is. But on this version i cant find that. Is there something im mis...

  • Regular
  • So i got Samsung Galaxy S3 and i think i got newest spotify version. But on my old phone i could find Spotify Top List just like on my PC so i couldt listen to top 100 or whatever it is.   B...
  • 314 Views
  • 0 replies
  • 0 likes
  • 314 Views
  • 0 replies
  • 0 likes