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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387534 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

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Offline Sync

The error is "The disk is almost full. You can't offline sync any more playlists. Please unselect some plalist and try again." Problem is, neither of the "disk" on my phone are even close to full, so what's the deal?

Casual Listener

The error is "The disk is almost full.  You can't offline sync any more playlists.  Please unselect some plalist and try again."  Problem is, neither of the "disk" on my phone are even...

licenced

Community Legend

5682 Views

12 replies

1 likes

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Solved!! No sound on playback

My Mobile spotify was working fine a few days ago, when i finally decided to upgrade to Premium. Now there is no sound, even tho the program ''looks to be playing'' and I've tried everything I can think of. Reinstalled the app, Plugged headphones, ch...

Casual Listener

My Mobile spotify was working fine a few days ago, when i finally decided to upgrade to Premium. Now there is no sound, even tho the program ''looks to be playing'' and I've tried everything I can ...

kurtahrens

Casual Listener

1483 Views

3 replies

0 likes

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Offline content (Premium) doesn't work

I have had problems with listening to music since I got Premium a few months ago. Offline content turns green (ok to listen to) or gray (can't listen to) even though I have redowloaded several times. And, the few songs I have been able to save to off...

Newbie

I have had problems with listening to music since I got Premium a few months ago. Offline content turns green (ok to listen to) or gray (can't listen to) even though I have redowloaded several times....

419 Views

0 replies

2 likes

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Yeah! A new Update... what was fixed... NOTHING!

Updating an app with nonsense stuff like EULA updates and completely ignoring bugs and missing features that are reported FOR MONTHS from HUNDREDS of PAYING customers.Congratulations Spotify, you do an amazing job in showing us customers the finger.T...

Regular

Updating an app with nonsense stuff like EULA updates and completely ignoring bugs and missing features that are reported FOR MONTHS from HUNDREDS of PAYING customers. Congratulations Spotify, you...

304 Views

0 replies

0 likes

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Problem with offline playlist disappear

Hi there, i've got the same problem that's already reported here by some people. I'm trying to get my playlist offline, it works well until last reinstallation of my galaxy s3. Since then, i put sync on my playslist, let the playlist download and it ...

Casual Listener

Hi there, i've got the same problem that's already reported here by some people. I'm trying to get my playlist offline, it works well until last reinstallation of my galaxy s3.   Since t...

maldus0

Casual Listener

484 Views

2 replies

1 likes

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Android Free Features

What are the features for the mobile USA free Spotify?

Newbie

What are the features for the mobile USA free Spotify?

Peter__

Community Legend

760 Views

1 replies

0 likes

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Solved!! New Music Won't Stay Downloaded?

I have spotify premium and recently set "downloaded/set offline" two new albums and for some reason they won't stay downloaded. I download the album, but then they become steamable again. Sometimes I have to connect to 4G or wifi before they become a...

Casual Listener

I have spotify premium and recently set "downloaded/set offline" two new albums and for some reason they won't stay downloaded. I download the album, but then they become steamable again. Sometimes I...

Goodman

Spotify Legend

64312 Views

169 replies

16 likes

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No volume of the Android App

Can anyone help, I went to play my playlists and everything works except there is no volume. I am a premium user with a Samsung Galaxy S2. The volume works on all other apps and it doesnt appear to be a streaming problem, Ive cleared the data, logged...

Newbie

Can anyone help,  I went to play my playlists and everything works except there is no volume.  I am a premium user with a Samsung Galaxy S2.  The volume works on all other apps and it ...

user-removed

Not applicable

2049 Views

5 replies

0 likes

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Downloaded offline playlist not showing as available

I have selected a few playlists to download so i can listen to them offline. When i am offline they are not showing as available. So when i was back online i click on download to make available offline. The playlist is still not showing up as availab...

Newbie

I have selected a few playlists to download so i can listen to them offline.   When i am offline they are not showing as available.  So when i was back online i click on download to mak...

Elram

Newbie

617 Views

2 replies

1 likes

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Solved!! Premium-user, track unavailable on Android

For a while now all my tracks have been unavailable on my Android. I have had Premium for a while too so I really don't understand why I can't listen to the songs on my mobile! I am paying for this every month, and I demand for this to work.Do I need...

Casual Listener

For a while now all my tracks have been unavailable on my Android. I have had Premium for a while too so I really don't understand why I can't listen to the songs on my mobile! I am paying for this e...

LeneCL

Casual Listener

730 Views

2 replies

0 likes

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Free spotify on wifi only tablets

I turned my parents on to Spotify and they love it. They are using an old laptop to listen at home. They need a new device to check email, surf the web, listen to Spotify, etc. I believe a tablet would be their best bet, however if I buy them an Andr...

Newbie

I turned my parents on to Spotify and they love it. They are using an old laptop to listen at home. They need a new device to check email, surf the web, listen to Spotify, etc. I believe a tablet wou...

Peter__

Community Legend

3580 Views

1 replies

0 likes

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Galaxy S3 Vibrates to music AFTER UPDATE

Spotify (or your music source) vibrates to the bass of the songs... after the update, there was no way to turn of the auto haptic feature.. you must download AUTO HAPTIC WIDGET from the google play store. Once you download it, add it to the homescree...

Newbie

Spotify (or your music source) vibrates to the bass of the songs... after the update, there was no way to turn of the auto haptic feature.. you must download AUTO HAPTIC WIDGET from the google play s...

676 Views

0 replies

0 likes

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I can't sync my playlist on my galaxy nexus

Since few days I can't sync my playlists (local files) on my galaxy nexus. My phone don't appear even if I am in the same wifi than my laptop. But I can see all my playlists in the mobile app. When I want to sync in my phone they say taht I need to b...

Casual Listener

Since few days I can't sync my playlists (local files) on my galaxy nexus. My phone don't appear even if I am in the same wifi than my laptop. But I can see all my playlists in the mobile app.  ...

340 Views

0 replies

0 likes

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Online problems

I can't search for songs or litsen to them online. Are there any other users who are having the same problem? I have a premium account. The problem started 2-3 days ago.

Newbie

I can't search for songs or litsen to them online. Are there any other users who are having the same problem? I have a premium account. The problem started 2-3 days ago.

361 Views

0 replies

0 likes

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Spotify online playlists problem

Hi!I've a problem with my Android phone and Spotify. When I want to synchronize my playlist on it, it telle me that I've no more place in my phone memory, but in my SD card, I've 16.5 Go empty!!How can I do to sync the playlists in my SD card?

Casual Listener

Hi! I've a problem with my Android phone and Spotify. When I want to synchronize my playlist on it, it telle me that I've no more place in my phone memory, but in my SD  card, I've 16.5 Go em...

Peter__

Community Legend

398 Views

1 replies

0 likes

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Can't find my music

I synced my Droid 4 to my PC and downloaded 290 songs from my library to my phone. Now however I can not find the songs on my phone. They aren't anywhere in the Spotify app, any idea where they could be?

Newbie

I synced my Droid 4 to my PC and downloaded 290 songs from my library to my phone. Now however I can not find the songs on my phone. They aren't anywhere in the Spotify app, any idea where they could...

Peter__

Community Legend

554 Views

1 replies

0 likes

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What are you doing Spotify?

RDIO has updated there Mobile app adding new features etc in only 1 month then you have updated your app in almost around a whole year. It's obvious that your not doing much if a Company that's nowhere as big as you is doing more than you. And here a...

Regular

RDIO has updated there Mobile app adding new features etc in only 1 month then you have updated your app in almost around a whole year. It's obvious that your not doing much if a Company that's nowhe...

Gidgiddonihah

Music Fan

2570 Views

22 replies

0 likes

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Mobile list

Hello, Im trying to set up a list on my phone, but while in the computer I can choose TRACK as the filter so all tracks are played from the ones who started with A, then the ones, with B, and so on, that list on the mobile is listed by artist, so you...

Newbie

Hello, Im trying to set up a list on my phone, but while in the computer I can choose TRACK as the filter so all tracks are played from the ones who started with A, then the ones, with B, and so on, ...

304 Views

0 replies

0 likes

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HTC One V bug

Hi I have this annoying bug on my new phone which drives me crazy since the phone is new. Please note I do have premium and all. It started when I first intsalled it. I opened it and it said I had to be premuim to use it on phone. Now ever since then...

Casual Listener

Hi   I have this annoying bug on my new phone which drives me crazy since the phone is new. Please note I do have premium and all.  It started when I first intsalled it. I opened it...

MaltheTimm

Casual Listener

707 Views

3 replies

0 likes

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It's using TOO MUCH DATA over 3G

My first 2 days on my new Note 2, it's used 80mb data. I haven't listened to a single song, is there any fix for this? I've tried reinstalling, removing cache. Removing battery etc, still same issue.

Newbie

My first 2 days on my new Note 2, it's used 80mb data. I haven't listened to a single song, is there any fix for this? I've tried reinstalling, removing cache. Removing battery etc, still same issue....

licenced

Community Legend

494 Views

1 replies

0 likes

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