I just switched from iOS to Android two days ago. I thought the Android app would be decent since the iOS App was starting to piss me off (especially with losing the hidden equalizer). Well, at least iOS synced my playlists in a timely and more importantly corret manner.
Well, I already tried all the troubleshooting stuff: Clearing the cache, uninstalling the app, restarting the phone, clearing the folders and so on and so forth. Well, sync is still horribly slow. The desktop app says more songs are synced that actually are. It takes an hour to sync songs over wifi (or even while connected through usb, doesn't matter which). Also, it seems to lose songs while syncing. For example, one playlist might start out with 188 songs left to sync but over time it goes down. Right now, this 188 song playlist is magically reduced to 128 songs while downloading to my device.
I'm using the Nexus 4 with Android 4.2.2 and the most recent version of the Spotify app. I'm really close to just cutting my losses and quitting my Spotify account. I've been looking around this board, the slow syncing problem has been mentioned several times but it has never been acknowledged properly. Who the hell thinks it's good business to charge your users for faulty software and abysmal customer support?
So far, I've been recommending Spotify to each and any of my friends. This enthusiasm has started to wane over the past couple weeks until recently I've begun to tell people NOT to spend their money on this piece of crap. Seriousl guys, the it the frack together!
Description
Sync is slow, loses songs and just plain sucks.
What are the steps you took to get to the error/issue?
(We need to know what you are doing so we can do the exact same to try and get the same error)
1. Start spotify.
2. Start downloading playlists through desktop app
3. Make a cup of coffee
4. Come back to 19 songs synced and 50 songs of the playlist magically lost
5. Go "wtf", start looking up the forums.
6. Try troubleshooting hints. Clear cache, clear data, uninstall Spotify, restart device, clear folders, reinstall Spotify, wonder why desktop app can't find my device, reconnect to wifi.
7. Start downloading one playlist that has both local and cloud songs.
8. Get the same problem.
9. Get an aneurism
...
What I expected to happen
Press the download button and having all my songs syncing in a timely manner. Basically, I expected the app to do what it's supposed to do. What the hell do you think I expected? Flying pigs appearing outside my window?
Did you restart your device when troubleshooting in section B?
Yes x2
Did you read the connection troubleshooting tips?
Yes
Your device
LG Nexus 4
Device’s Operating System
Jelly Bean 4.2.2
What type of account do you have?
Premium... for now
Space left on your device
10.3 GB
Space left on your SD card (if applicable)
Space left on your External SD card (if applicable)
Is your device rooted?
No
Are you using a custom ROM, if so which one, exactly?
No
Did you set your external SD card as storage location?
No
Did you manually install an older version before installing the latest version from the Play Store?
No
Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?
Yes
If you said "No", when does the issue not occur?
My mobile Spotify version
0.5.9.29
My desktop Spotify version (if applicable)
0.8.5.1333.g822e0de8
My mobile provider and country
Orange, Austria
My username
Baltech
Do you have a Spotify (non-Facebook) login?
no
Are you logging in with Facebook or with your Spotify login details?
Facebook
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