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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107463 Views

26 replies

3 likes

  • 107463 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217418 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217418 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571600 Views

79 replies

3 likes

  • 571600 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470831 Views

577 replies

40 likes

Account
Free
  • 470831 Views
  • 577 replies
  • 40 likes

Can i use spotify simultaneously on two android phones ?

Hi I would like to buy premium account for Spotify but i have last very importatnt question: Can i use it on two different android phones at the same time ? I mean I'm listening to music on my phone and for example my Mom also listen to spotify at th...

Casual Listener

Hi   I would like to buy premium account for Spotify but i have last very importatnt question: Can i use it on two different android phones at the same time ? I mean I'm listening to music...

Richard

Community Legend

2607 Views

5 replies

0 likes

  • 2607 Views
  • 5 replies
  • 0 likes

Unable to download: Constantly saying 'no internet connection available'

=== START OF TEMPLATE === Description Ever since the new update, I'm unable to download new playlists that weren't already on my phone. It allows me to search, but as soon as I try to download an album, it shows that I am in offline mode and freezes ...

Casual Listener

 === START OF TEMPLATE ===   Description Ever since the new update, I'm unable to download new playlists that weren't already on my phone. It allows me to search, but as soon as I try...

paradasos

Casual Listener

944 Views

2 replies

0 likes

  • 944 Views
  • 2 replies
  • 0 likes

Android free subscritpion

I have an Android smartphone, after 48-hour of free period I discovered that only payment sybscription are supported, no commercial subscription supported are available. Is it true? If this is true, good bye Spotify ...

Casual Listener

I have an Android smartphone, after 48-hour of free period I discovered that only payment sybscription are supported, no commercial subscription supported are available. Is it true? If this is true...

mdwarf

Casual Listener

496 Views

2 replies

0 likes

  • 496 Views
  • 2 replies
  • 0 likes

Android Dissatisfaction

HiI have been a paid-up Spotify user for 3 years now, first on iOS and for the past couple of years on Android, so it stands to reason that I must have been a fairly satisfied customer over the years to have continued paying £10 per month. However, f...

Regular

Hi I have been a paid-up Spotify user for 3 years now, first on iOS and for the past couple of years on Android, so it stands to reason that I must have been a fairly satisfied customer over the yea...

licenced

Community Legend

555 Views

1 replies

1 likes

  • 555 Views
  • 1 replies
  • 1 likes

New login every time I start Spotify on Android

Hi there, since yesterday afternoon I have an annoying problem with Spotify on Android. Every time I start the application I have to login again. This has never been before like this. Does anybody have the same problem / solution? I already tried to ...

Newbie

Hi there,   since yesterday afternoon I have an annoying problem with Spotify on Android. Every time I start the application I have to login again. This has never been before like this. Does...

Peter__

Community Legend

796 Views

2 replies

0 likes

  • 796 Views
  • 2 replies
  • 0 likes

Why haven't you fixed the bug that unsyncs downloaded playlists?

Seriously, there are threads dating back months about this issue, why isn't it fixed? I don't pay £9.99 a month to listen to my local files on the bus, I pay £9.99 a month so I can listen to whatever I want, wherever I want, wherever I want and Downl...

Newbie

Seriously, there are threads dating back months about this issue, why isn't it fixed? I don't pay £9.99 a month to listen to my local files on the bus, I pay £9.99 a month so I can listen to whatever...

Peter__

Community Legend

391 Views

1 replies

1 likes

  • 391 Views
  • 1 replies
  • 1 likes

Can't Stream over 3G with Premium on Galaxy S3. Grey tracks : Track not available.

Just got a Galaxy S3, love it, but as the title says, I want to be able to stream songs over 3G. I have signed up for premium and can stream songs when I am connected to wifi, but as soon as I disconnect and go on the go, all songs (that I haven't se...

Casual Listener

Just got a Galaxy S3, love it, but as the title says, I want to be able to stream songs over 3G. I have signed up for premium and can stream songs when I am connected to wifi, but as soon as I discon...

DizzyAngel137

Newbie

969 Views

3 replies

0 likes

  • 969 Views
  • 3 replies
  • 0 likes

Solved!! Play stops with 30 seconds of song left

I have been using the Android app for about a year, with only a few issues. However, over the last two weeks, I can only play one song at a time, and each song stops playing with about 30 seconds remaining. I cannot press play, pause, next, or back. ...

Newbie

I have been using the Android app for about a year, with only a few issues.  However, over the last two weeks, I can only play one song at a time, and each song stops playing with about 30 secon...

acheron713

Casual Listener

1127 Views

3 replies

0 likes

  • 1127 Views
  • 3 replies
  • 0 likes

Some local files are not available

I have a folder on my harddrive with Metallica, I have added this folder as local files in Spotify and I have syncronized but still only 7 out of 23 files are available on my phone. I notise that the files I can play are high-lighted on spotify on my...

Casual Listener

I have a folder on my harddrive with Metallica, I have added this folder as local files in Spotify and I have syncronized but still only 7 out of 23 files are available on my phone. I notise that the...

RTH666

Casual Listener

1446 Views

8 replies

0 likes

  • 1446 Views
  • 8 replies
  • 0 likes

MusiXmatch

Is there a way to use musixmatch for my spotify song on android?I,m a premium user

Music Fan

Is there a way to use musixmatch for my spotify song on android? I,m a premium user

Peter__

Community Legend

1121 Views

1 replies

0 likes

  • 1121 Views
  • 1 replies
  • 0 likes

this track is not available? Third time I ask this...

This is the third time in four days l'm writing you. Nothing of what you guys says helps. First you said that I needed to Sign in on a computer to make it work, but it didnt, then you said I needed to go online on my phone and undownload all my playl...

Regular

This is the third time in four days l'm writing you. Nothing of what you guys says helps. First you said that I needed to Sign in on a computer to make it work, but it didnt, then you said I needed t...

Peter__

Community Legend

563 Views

3 replies

0 likes

  • 563 Views
  • 3 replies
  • 0 likes

Playlist ordenimg

Is there a way to put my playlist in alfhabetic order on the android app?I.m a premium user.

Music Fan

Is there a way to put my playlist in alfhabetic order on the android app? I.m a premium user.

David

Spotify Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Solved!! Can't introduce last.fm password

Hi guys, I've using Spotify in my mobile phone for 2 months or so, and I have had just one little problem since: I can't introduce my last.fm password. It doesn't say 'error' or anything -one has to introduce a password for that-: it just won't let m...

Casual Listener

Hi guys,   I've using Spotify in my mobile phone for 2 months or so, and I have had just one little problem since: I can't introduce my last.fm password. It doesn't say 'error' or anything -...

Naiara

Casual Listener

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Music will not play. :(

I have been happily using Spotify premium on my HTC Desire (Android 2.3.3) for over a year. This week, playback stopped working. Here's what happens: I tap on a song in one of my playlists. The mini player appears at the bottom, showing album art and...

Casual Listener

I have been happily using Spotify premium on my HTC Desire (Android 2.3.3) for over a year. This week, playback stopped working. Here's what happens: I tap on a song in one of my playlists. The m...

cjvannette

Casual Listener

643 Views

2 replies

0 likes

  • 643 Views
  • 2 replies
  • 0 likes

Music will not stream on droid incredible 2

I have a droid incredible 2 with the current software. I have a premium account that works correctly on every other device but my droid. The app will open up, you can search and select music. But there is no audio.

Newbie

I have a droid incredible 2 with the current software. I have a premium account that works correctly on every other device but my droid. The app will open up, you can search and select music. But the...

licenced

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Global variable

Does spotify store the name of the current track/artist as a globally accessible variable on android? I've currently got tasker set up to do a number of nice things using media control settings, but I cannot find a way to let it access the current tr...

Newbie

Does spotify store the name of the current track/artist as a globally accessible variable on android?  I've currently got tasker set up to do a number of nice things using media control settings...

licenced

Community Legend

811 Views

1 replies

0 likes

  • 811 Views
  • 1 replies
  • 0 likes

Spotify Android Mobile App doesn't work in online mode

I've asked for "customer support" to help me with this. They have responded that they cannot offer any troubleshooting, because my device is not supported. The app crashes every time I put it into online mode. It works in offline mode. Online, it wor...

Gig Goer

I've asked for "customer support" to help me with this. They have responded that they cannot offer any troubleshooting, because my device is not supported.   The app crashes every time I put i...

NicolaiTaz

Newbie

4278 Views

6 replies

0 likes

  • 4278 Views
  • 6 replies
  • 0 likes

aaghhhh....help!!!!!

Hi all This is slowly driving me mental.......my songs keep stopping and starting, it is really doing my head in. If i can't get this sorted I'm cancelling my subscription and going elsewhere. I saw someone on FB with the same problem. It's OK on my ...

Music Fan

Hi all This is slowly driving me mental.......my songs keep stopping and starting, it is really doing my head in.  If i can't get this sorted I'm cancelling my subscription and going elsewhere...

Peter__

Community Legend

1355 Views

7 replies

0 likes

  • 1355 Views
  • 7 replies
  • 0 likes

Andorid

My android device isn't letting me access my music because it claims i don't shave premium and I do.

Newbie

My android device isn't letting me access my music because it claims i don't shave premium and I do.

Peter__

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

cannot login without accepting Facebook login

I do not want any connection with my Spotify and Facebook. Why can I not login without accepting Facebook login and festures

Casual Listener

I do not want any connection with my Spotify and Facebook. Why can I not login without accepting Facebook login and festures

Trofast

Newbie

753 Views

4 replies

0 likes

  • 753 Views
  • 4 replies
  • 0 likes