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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196284 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196284 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538100 Views

78 replies

3 likes

  • 538100 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444321 Views

565 replies

37 likes

Account
Free
  • 444321 Views
  • 565 replies
  • 37 likes

Songs keep playing without sound

Please help! I got spotify premium and a sony ericsson xperia. About a week ago something happened with my spotify on my mobile because there isn't any sound anymore when I'm playing songs. The song (doesn't mather witch song i choose) playes, the ti...

Newbie

Please help! I got spotify premium and a sony ericsson xperia.    About a week ago something happened with my spotify on my mobile because there isn't any sound anymore when I'm playing...

ConorReed

Casual Listener

1853 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Unknown error code "-24"

I recently factory reset my Samsung Galaxy S3 as it was freezing on me. With that everything redownlaoded via Google Play automatically except Spotify. When I tried manually it downloads and goes to install and a message comes up stating Unkown error...

Regular

I recently factory reset my Samsung Galaxy S3 as it was freezing on me. With that everything redownlaoded via Google Play automatically except Spotify. When I tried manually it downloads and goes to ...

Liam

Community Legend

17190 Views

21 replies

0 likes

  • 17190 Views
  • 21 replies
  • 0 likes

I can't get spot on my kindle fire

although I have premium it keeps saying spot is offline

Newbie

although I have premium it keeps saying spot is offline

Peter__

Community Legend

978 Views

1 replies

0 likes

  • 978 Views
  • 1 replies
  • 0 likes

App keeps forcing me to log back in.

Maybe this is intended, but... if I restart the phone or end the app via task manager I have to login again when I open it back up. This occurs with both Facebook credentials and Spotify credentials. Once I'm logged in, it seems fine but... the iOS a...

Casual Listener

Maybe this is intended, but... if I restart the phone or end the app via task manager I have to login again when I open it back up. This occurs with both Facebook credentials and Spotify credentials....

unreal223

Casual Listener

1763 Views

9 replies

0 likes

  • 1763 Views
  • 9 replies
  • 0 likes

track is not available

I can't play my songs in offline mode on my android, I was told that after 30 days without being online on a computer I would just have to sign and again and it would work, but it doesn't. What can I do more? I want my playlists back! I need Music on...

Regular

I can't play my songs in offline mode on my android, I was told that after 30 days without being online on a computer I would just have to sign and again and it would work, but it doesn't. What can I...

Liam

Community Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Spotify on Android: Just doesn't work

So, I bought a smartphone this weekend. A Samsung Galaxy S3 Mini. I Installed spotify on it, and that's where the drama began. At home I use Spotify on my desktop. No problems at all, but the android app is just crappy. Already contacted Spotify abou...

Regular

So, I bought a smartphone this weekend. A Samsung Galaxy S3 Mini. I Installed spotify on it, and that's where the drama began.   At home I use Spotify on my desktop. No problems at all, but ...

Liam

Community Legend

2238 Views

9 replies

0 likes

  • 2238 Views
  • 9 replies
  • 0 likes

Downloaded playlists effected by "Mobile Network Settings"

Hi, Downloaded playlists are effected by Android Settings. Only when I select "Mobile Network Settings -> Data Enabled" can downloaded playlists be played (otherwise they're grayed out). The problem is sporadic. Android 2.2 Spotify 0.5.4.73 (0.7.1.57...

Regular

Hi,   Downloaded playlists are effected by Android Settings.  Only when I select "Mobile Network Settings -> Data Enabled" can downloaded playlists be played (otherwise they're graye...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Latest APK 0.5.4.73 ?

Hi; I have downloaded the lastes APK for version 0.5.4.73 from official thread : http://community.spotify.com/t5/Mobile-Android/REQUEST-Previous-version-of-the-client-APK/td-p/79997 and the link is : https://www.dropbox.com/s/ybrr3iil3mpel1k/SpotifyA...

Newbie

...nd the link is : https://www.dropbox.com/s/ybrr3iil3mpel1k/SpotifyAndroid.apk but when I install it on my phone , I still get version 0.5.3.56 ! I tried to uninstall and do a clean install but s...

rootio

Regular

21019 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

this track is not available? why?

I've been using spotify premium for a long time now but a couple of days ago it started to make all my tracks unavailable when I go offline, sometimes it works for a couple of minutes, then its gone again. What's happening, this is very annoying when...

Regular

I've been using spotify premium for a long time now but a couple of days ago it started to make all my tracks unavailable when I go offline, sometimes it works for a couple of minutes, then its gone ...

armado93

Regular

746 Views

3 replies

0 likes

  • 746 Views
  • 3 replies
  • 0 likes

SMS failing because of spotify?

I had no real issues with my textmessaging on my HTC One S until I installed Spotify. It takes ages to write a text and ages to send or receive one as well. Has anyone had this problem? I assume it is because of Spotify since it occured at the same t...

Casual Listener

I had no real issues with my textmessaging on my HTC One S until I installed Spotify. It takes ages to write a text and ages to send or receive one as well. Has anyone had this problem? I assume it i...

licenced

Community Legend

611 Views

3 replies

0 likes

  • 611 Views
  • 3 replies
  • 0 likes

Problems playing Cage Depart From Me

My issue is rather specific as it pertains only to one album. Cage - Depart From Me. I have the album locally and I can listen to every track on Spotify on my Mac. The tracks Nothing Left To Say, I Lost It In Havertown, Teenage Hands, Look At What Yo...

Casual Listener

My issue is rather specific as it pertains only to one album. Cage - Depart From Me. I have the album locally and I can listen to every track on Spotify on my Mac. The tracks Nothing Left To Say, I L...

devore360

Casual Listener

533 Views

2 replies

0 likes

  • 533 Views
  • 2 replies
  • 0 likes

My Premium isn't working

The 8th of February, I got spotfiy premium in one of those gift cards. It turned out to work perfectly on my computer, but when I downloaded the Spotify app, and the 48 hours free trial expired, the premium that I bought, suddenly stopped working. Ha...

Newbie

The 8th of February, I got spotfiy premium in one of those gift cards. It turned out to work perfectly on my computer, but when I downloaded the Spotify app, and the 48 hours free trial expired, the ...

Peter__

Community Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Spotify outrageous background datausage

Hi, this month I actually have not paid for premium and so, I left the Spotify app alone. Today I ran out of data so I checked the usage. In about 3 days the Spotify app, not downloading or doing anything inperticular used almost 400mb of cellular da...

Casual Listener

Hi, this month I actually have not paid for premium and so, I left the Spotify app alone. Today I ran out of data so I checked the usage. In about 3 days the Spotify app, not downloading or doing any...

Liam

Community Legend

1043 Views

3 replies

0 likes

  • 1043 Views
  • 3 replies
  • 0 likes

Cannot sync local files.

I'm on a school network, have tried reintalling, have updated everything, and even turned off my firewall. My GS3 will not show up under devices no matter what I do. When will we be able to sync over USB?

Regular

I'm on a school network, have tried reintalling, have updated everything, and even turned off my firewall. My GS3 will not show up under devices no matter what I do.   When will we be able t...

izfactor786

Gig Goer

1498 Views

10 replies

0 likes

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  • 10 replies
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Cannot login - Android Samsung Galaxy S2

Just installed Spotify on my Android Samsung Galaxy S2. Have premium account. I get an error msg: unable to login. Either the Username or Password is incorrect. However both ARE correct. Now I start to get pissed. What do I do to fix this?

Newbie

Just installed Spotify on my Android Samsung Galaxy S2. Have premium account. I get an error msg: unable to login. Either the Username or Password is incorrect. However both ARE correct. Now I start ...

Peter__

Community Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Equalizer and Sync Troubles

So, I've uninstalled and reinstalled the app, uninstalled and reinstalled on my computer, yet no matter what I do, my PC CAN NOT FIND MY DEVICE. And very very rarely, after downloading an entire playlist, my PC will find my device and start syncing a...

Casual Listener

So, I've uninstalled and reinstalled the app, uninstalled and reinstalled on my computer, yet no matter what I do, my PC CAN NOT FIND MY DEVICE. And very very rarely, after downloading an entire play...

358 Views

0 replies

0 likes

  • 358 Views
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Not a satisfied customer

First off, i really like what spotify is doing. It was my first time using a service like this and i immediatly went for the full plan because it stroked me as very good value, still does. If it worked, which it doesn't. Sorry if this sounds harsh, i...

Casual Listener

First off, i really like what spotify is doing. It was my first time using a service like this and i immediatly went for the full plan because it stroked me as very good value, still does. If it work...

Sb4711

Casual Listener

766 Views

6 replies

0 likes

  • 766 Views
  • 6 replies
  • 0 likes

premium membership

Just paid to be a premium member and I'm not getting the premium benifits

Newbie

Just paid to be a premium member and I'm not getting the premium benifits

Liam

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

I'm going to stop paying for Spotify Premium if these problems continue

Hi everyone, I got a GSIII. I am currently on the Premium 30 day Trial.. I love the idea of it. I am going to emphasize that **I REALLY WANT TO USE SPOTIFY PREMIUM. I WANT TO USE SPOTIFY AS MY MAIN MUSIC PLAYER. I REALLY DO.** But over the past 3 wee...

Regular

Hi everyone,   I got a GSIII. I am currently on the Premium 30 day Trial.. I love the idea of it. I am going to emphasize that **I REALLY WANT TO USE SPOTIFY PREMIUM. I WANT TO USE SPOTIFY A...

munchkin42

Gig Goer

3241 Views

22 replies

0 likes

  • 3241 Views
  • 22 replies
  • 0 likes

Premium help

I have just bought premium but on my mobile and on my computer it still says i am on free and wont givde me anything from premium Why is this?

Newbie

I have just bought premium but on my mobile and on my computer it still says i am on free and wont givde me anything from premium Why is this?

Liam

Community Legend

429 Views

2 replies

0 likes

  • 429 Views
  • 2 replies
  • 0 likes