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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387877 Views

545 replies

34 likes

Account
Free
  • 387877 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

  • 8044 Views
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Solved!! WTF!?

I bought a 30 day premium card and it didn't give me premium it gave me till july of unlimited!? Please help im a first time user and this isnt making a really good first impression!!

Visitor

I bought a 30 day premium card and it didn't give me premium it gave me till july of unlimited!? Please help im a first time user and this isnt making a really good first impression!!

user-removed

Not applicable

1246 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Spotify Premium account on Samsung Galaxy Note 10.1 4G

I have just bought a tablet: Samsung Galaxy Note 10.1 10 " 4G. No SIM card yet accessing the Internet with WiFi. I have installed the Spotify app and logged in on the tablet The problem is that I can hardly do anything because Premium membership is n...

Casual Listener

I have just bought a tablet: Samsung Galaxy Note 10.1 10 " 4G. No SIM card yet accessing the Internet with WiFi. I have installed the Spotify app and logged in on the tablet   The problem ...

Peter__

Community Legend

2668 Views

3 replies

0 likes

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  • 3 replies
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Galaxy Nexus issues

Hi, I just became a premium subscriber a few days ago, but haven't really been able to get the mobile application to work. I've looked on the fourm for a little bit but was unable to replicate some of the successes people have had with their phones w...

Newbie

Hi,   I just became a premium subscriber a few days ago, but haven't really been able to get the mobile application to work.  I've looked on the fourm for a little bit but was unable to...

Liam

Community Legend

400 Views

1 replies

0 likes

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  • 1 replies
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galaxy nexus wont get download playlist

Hi guys Since the last upgrade 4.2.1 it won't get any playlist downloaded ... Any time I enter spotify after a shut down it asks me to log in again and all downloaded playlist are disappeared.Is quite annoying and I think you have been knowing this i...

Newbie

Hi guys Since the last upgrade 4.2.1 it won't get any playlist downloaded ... Any time I enter spotify after a shut down it asks me to log in again and all downloaded playlist are disappeared. ...

Peter__

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
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What happens in case i loose my device?

Hi, i'm wondering what happens in case i loose a device with synced files on it. As stated in the FAQ you can only sync files to 3 different devices. So what is happening in case i got 1 song synced to 3 devices, then loose on of them and replace it?...

Newbie

Hi,   i'm wondering what happens in case i loose a device with synced files on it. As stated in the FAQ you can only sync files to 3 different devices.   So what is happening in cas...

Peter__

Community Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
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Temporary Error when merging accounts. Please try again.

I just signed up for spotify premium. When i try to log in on the mobile Android app, it gives me this message everytime i press sign in. Can someone please help me? Thanks

Newbie

I just signed up for spotify premium. When i try to log in on the mobile Android app, it gives me this message everytime i press sign in. Can someone please help me? Thanks

Zoki

Newbie

390 Views

1 replies

0 likes

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  • 1 replies
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Better Distinguishment Between Clean and Explicit Songs

On the Android app it is difficult to tell the difference between clean and expicit versions of a track or album. There is no tag or label or anything that will alert you as to the censorship or lack thereof. It would be nice if an [Explicit] label s...

Visitor

On the Android app it is difficult to tell the difference between clean and expicit versions of a track or album.  There is no tag or label or anything that will alert you as to the censorship o...

515 Views

0 replies

0 likes

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How do I do to remove downloaded music from my internal storage

Hi, I've been wondering how do I do to remove downloaded playlists. I mean, I know there is an option that allows to remove it, but I have noticed that the files are still somewhere on my phone tacking up space. Please, how do I do to delete the file...

Newbie

Hi,   I've been wondering how do I do to remove downloaded playlists. I mean, I know there is an option that allows to remove it, but I have noticed that the files are still somewhere on my ...

Peter__

Community Legend

914 Views

1 replies

0 likes

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Spotify doesn't work on my android

I have Spotify Premium, but lately all the songs have been grey. I can't play them. I've bought it for this month.. Why won't the tracks play?

Newbie

I have Spotify Premium, but lately all the songs have been grey. I can't play them. I've bought it for this month.. Why won't the tracks play?

Peter__

Community Legend

790 Views

1 replies

0 likes

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  • 1 replies
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Premium "License to listen offline expired"

So i've upgraded to Premium, I wish to listen to a playlist offline. I'm able to login to Spotify for Ubuntu 12.04 (review version) and use the offline mode. However when i try and 'Sync' to my HTC device the phone app does **bleep** all. Spotify on ...

Visitor

So i've upgraded to Premium, I wish to listen to a playlist offline.   I'm able to login to Spotify for Ubuntu 12.04 (review version) and use the offline mode. However when i try and 'Sync' ...

tbagfish

Newbie

1440 Views

5 replies

0 likes

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  • 5 replies
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mobile device keeps "pausing" playback

not actually pausing, but on specific/particular songs, the music stops being audible.

Casual Listener

not actually pausing, but on specific/particular songs, the music stops being audible.

ngleichman

Casual Listener

509 Views

1 replies

0 likes

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  • 1 replies
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Phone no longer boots after installing Spotify

Installed on ICS on Verizon HTC Rezound. Phone will no longer boot. Did this happen to anyone else? Any ideas?

Newbie

Installed on ICS on Verizon HTC Rezound.  Phone will no longer boot.  Did this happen to anyone else?  Any ideas?

Goodman

Spotify Legend

349 Views

1 replies

0 likes

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  • 1 replies
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Are spotify apps (on the sidebar) available for mobile phones?

Helloooooo everyone, Newly-upgraded Spotify Premium subscriber here! I just signed up for spotify premium last week and am loving it. So many songs and artists at my fingertips, and no ads too! I wasn't a huge spotify user before (more of an iTunes g...

Regular

Helloooooo everyone,   Newly-upgraded Spotify Premium subscriber here! I just signed up for spotify premium last week and am loving it. So many songs and artists at my fingertips, and no ads...

idanby

Regular

648 Views

2 replies

0 likes

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Cannot remove radio station

This has been posted in the Mac and Windows forums, just thought I'd add it here as well. It wouldn't be so bad if there was magically a Maroon 5 radio station waiting for me when I first launched Spotify Radio. This is not a feature request, this is...

Casual Listener

This has been posted in the Mac and Windows forums, just thought I'd add it here as well. It wouldn't be so bad if there was magically a Maroon 5 radio station waiting for me when I first launched Sp...

Clemferguson

Newbie

853 Views

1 replies

0 likes

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  • 1 replies
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Spotify Playlist Won't Download?

I have a Verizon Samsung Galaxy Nexus and I am trying to download a 300 song playlist. I have 29GB left on the phone, yet anytime I try to download it says I am out of space. Sometimes it will download 3 or 4 songs and then just stops. I have tried o...

Music Fan

I have a Verizon Samsung Galaxy Nexus and I am trying to download a 300 song playlist. I have 29GB left on the phone, yet anytime I try to download it says I am out of space. Sometimes it will downlo...

Marco

Community Legend

1969 Views

9 replies

0 likes

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using Spotify unlimited on an android device

I have a wifi only (no 3g) android device that i want to use in the home with with spotify and airport connected speakers. Whenever I load spotify ( I have unlimited) it tells me i need premium. given the device has the same access & portability as a...

Newbie

I have a wifi only (no 3g)  android device that i want to use in the home with with spotify and airport connected speakers. Whenever I load spotify  ( I have unlimited) it tells me i need p...

Peter__

Community Legend

1539 Views

5 replies

0 likes

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Please fire your Android Dev team.

Are you guys serious? Half of the bugs on this forum could easliy be fixed with in a week. You guys don't update anyone on what you are working on. I've ended my premium sub because of this. Terrible terrible customer support with all the revenue you...

Casual Listener

Are you guys serious? Half of the bugs on this forum could easliy be fixed with in a week. You guys don't update anyone on what you are working on. I've ended my premium sub because of this. Terrible...

Peter__

Community Legend

875 Views

5 replies

0 likes

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My free 30 days trial expired after 2 days after my 2 day phone trial expired.

My free 30 days trial expired after 2 days after my 2 day phone trial expired. I did not know what to do after that so i just sign up with my credit card once more and am now affraid im will be billed two times a mounth, I have recived two receipts.

Newbie

My free 30 days trial expired after 2 days after my 2 day phone trial expired. I did not know what to do after that so i just sign up with my credit card once more and am now affraid im will be bille...

Peter__

Community Legend

728 Views

2 replies

0 likes

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Playlist won't stay in Downloaded playlists list

I have been experiencing a problem with the latest Android app for the past month (I suspect the problem has been there since the latest version was released but I only just noticed it recently). The problem is that any playlists downloaded (set to o...

Community Legend

I have been experiencing a problem with the latest Android app for the past month (I suspect the problem has been there since the latest version was released but I only just noticed it recently). &...

twedd61

Newbie

1143 Views

4 replies

2 likes

  • 1143 Views
  • 4 replies
  • 2 likes