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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376165 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7555 Views

0 replies

7 likes

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Better Distinguishment Between Clean and Explicit Songs

On the Android app it is difficult to tell the difference between clean and expicit versions of a track or album. There is no tag or label or anything that will alert you as to the censorship or lack thereof. It would be nice if an [Explicit] label s...

Visitor

On the Android app it is difficult to tell the difference between clean and expicit versions of a track or album.  There is no tag or label or anything that will alert you as to the censorship o...

512 Views

0 replies

0 likes

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How do I do to remove downloaded music from my internal storage

Hi, I've been wondering how do I do to remove downloaded playlists. I mean, I know there is an option that allows to remove it, but I have noticed that the files are still somewhere on my phone tacking up space. Please, how do I do to delete the file...

Newbie

Hi,   I've been wondering how do I do to remove downloaded playlists. I mean, I know there is an option that allows to remove it, but I have noticed that the files are still somewhere on my ...

Peter__

Community Legend

906 Views

1 replies

0 likes

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Spotify doesn't work on my android

I have Spotify Premium, but lately all the songs have been grey. I can't play them. I've bought it for this month.. Why won't the tracks play?

Newbie

I have Spotify Premium, but lately all the songs have been grey. I can't play them. I've bought it for this month.. Why won't the tracks play?

Peter__

Community Legend

785 Views

1 replies

0 likes

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Premium "License to listen offline expired"

So i've upgraded to Premium, I wish to listen to a playlist offline. I'm able to login to Spotify for Ubuntu 12.04 (review version) and use the offline mode. However when i try and 'Sync' to my HTC device the phone app does **bleep** all. Spotify on ...

Visitor

So i've upgraded to Premium, I wish to listen to a playlist offline.   I'm able to login to Spotify for Ubuntu 12.04 (review version) and use the offline mode. However when i try and 'Sync' ...

tbagfish

Newbie

1412 Views

5 replies

0 likes

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mobile device keeps "pausing" playback

not actually pausing, but on specific/particular songs, the music stops being audible.

Casual Listener

not actually pausing, but on specific/particular songs, the music stops being audible.

ngleichman

Casual Listener

503 Views

1 replies

0 likes

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Phone no longer boots after installing Spotify

Installed on ICS on Verizon HTC Rezound. Phone will no longer boot. Did this happen to anyone else? Any ideas?

Newbie

Installed on ICS on Verizon HTC Rezound.  Phone will no longer boot.  Did this happen to anyone else?  Any ideas?

Goodman

Spotify Legend

346 Views

1 replies

0 likes

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Are spotify apps (on the sidebar) available for mobile phones?

Helloooooo everyone, Newly-upgraded Spotify Premium subscriber here! I just signed up for spotify premium last week and am loving it. So many songs and artists at my fingertips, and no ads too! I wasn't a huge spotify user before (more of an iTunes g...

Regular

Helloooooo everyone,   Newly-upgraded Spotify Premium subscriber here! I just signed up for spotify premium last week and am loving it. So many songs and artists at my fingertips, and no ads...

idanby

Regular

631 Views

2 replies

0 likes

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Cannot remove radio station

This has been posted in the Mac and Windows forums, just thought I'd add it here as well. It wouldn't be so bad if there was magically a Maroon 5 radio station waiting for me when I first launched Spotify Radio. This is not a feature request, this is...

Casual Listener

This has been posted in the Mac and Windows forums, just thought I'd add it here as well. It wouldn't be so bad if there was magically a Maroon 5 radio station waiting for me when I first launched Sp...

Clemferguson

Newbie

844 Views

1 replies

0 likes

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Spotify Playlist Won't Download?

I have a Verizon Samsung Galaxy Nexus and I am trying to download a 300 song playlist. I have 29GB left on the phone, yet anytime I try to download it says I am out of space. Sometimes it will download 3 or 4 songs and then just stops. I have tried o...

Music Fan

I have a Verizon Samsung Galaxy Nexus and I am trying to download a 300 song playlist. I have 29GB left on the phone, yet anytime I try to download it says I am out of space. Sometimes it will downlo...

Marco

Community Legend

1924 Views

9 replies

0 likes

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using Spotify unlimited on an android device

I have a wifi only (no 3g) android device that i want to use in the home with with spotify and airport connected speakers. Whenever I load spotify ( I have unlimited) it tells me i need premium. given the device has the same access & portability as a...

Newbie

I have a wifi only (no 3g)  android device that i want to use in the home with with spotify and airport connected speakers. Whenever I load spotify  ( I have unlimited) it tells me i need p...

Peter__

Community Legend

1510 Views

5 replies

0 likes

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Please fire your Android Dev team.

Are you guys serious? Half of the bugs on this forum could easliy be fixed with in a week. You guys don't update anyone on what you are working on. I've ended my premium sub because of this. Terrible terrible customer support with all the revenue you...

Casual Listener

Are you guys serious? Half of the bugs on this forum could easliy be fixed with in a week. You guys don't update anyone on what you are working on. I've ended my premium sub because of this. Terrible...

Peter__

Community Legend

849 Views

5 replies

0 likes

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My free 30 days trial expired after 2 days after my 2 day phone trial expired.

My free 30 days trial expired after 2 days after my 2 day phone trial expired. I did not know what to do after that so i just sign up with my credit card once more and am now affraid im will be billed two times a mounth, I have recived two receipts.

Newbie

My free 30 days trial expired after 2 days after my 2 day phone trial expired. I did not know what to do after that so i just sign up with my credit card once more and am now affraid im will be bille...

Peter__

Community Legend

714 Views

2 replies

0 likes

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Playlist won't stay in Downloaded playlists list

I have been experiencing a problem with the latest Android app for the past month (I suspect the problem has been there since the latest version was released but I only just noticed it recently). The problem is that any playlists downloaded (set to o...

Community Legend

I have been experiencing a problem with the latest Android app for the past month (I suspect the problem has been there since the latest version was released but I only just noticed it recently). &...

twedd61

Newbie

1133 Views

4 replies

2 likes

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Preguntas sobre cuenta premium

Hola a todos, necesito saber cuanto tiempo dura el pago de la mensualidad de spotify premium, lo que.quiero saber si cuando se esta hacercando el dia pago, se hace como pago automatico o si hay que pagarlo manuelmente o si te dan las 2 opciones, nece...

Newbie

Hola a todos, necesito saber cuanto tiempo dura el pago de la mensualidad de spotify premium, lo que.quiero saber si cuando se esta hacercando el dia pago, se hace como pago automatico o si hay que ...

722 Views

0 replies

0 likes

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cant play playlist without internet connection

Hi there, in the last time Spotify on my HTC One X doesn't play a downloaded playlist. Im Premium User but cannot hear my music where i want... Version is newest. Pls help

Visitor

Hi there,   in the last time Spotify on my HTC One X doesn't play a downloaded playlist. Im Premium User but cannot hear my music where i want...   Version is newest.   P...

350 Views

0 replies

0 likes

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Cant download playlist, Spotify tells me there is no space

Hi! I cant download any playlists to my mobile phone, because Spotify tells me there is no space left on the phone. The problem is, there is enough space on the phone! I have downloaded the playlists earlier, but reinstalled Spotify. After the reinst...

Newbie

Hi!   I cant download any playlists to my mobile phone, because Spotify tells me there is no space left on the phone. The problem is, there is enough space on the phone!   I have do...

375 Views

0 replies

0 likes

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No Sound on HTC Desire S

Hi, I recently subscribed for Spotify Premium, i checked if my phone was able to support Spotify etc. Now i tried everything, reinstalling the mobile app, checking if my sound preferences were oke (nothing is on mute), i downloaded a playlist to my p...

Newbie

Hi,    I recently subscribed for Spotify Premium, i checked if my phone was able to support Spotify etc.    Now i tried everything, reinstalling the mobile app, checking i...

jagsgump

Newbie

3445 Views

11 replies

0 likes

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Store Music to SD Card and not Phone Data Partition on HTC EVO 4G LTE

I recently got an HTC EVO 4G LTE from Sprint and cannot figure out how to get music transferred to the SD card on the phone. I know there are other topics like this on the forums, but I think this one merits another here. Anyway... The EVO has two st...

Visitor

I recently got an HTC EVO 4G LTE from Sprint and cannot figure out how to get music transferred to the SD card on the phone. I know there are other topics like this on the forums, but I think this on...

licenced

Community Legend

2668 Views

1 replies

0 likes

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Availability of Android APK for those with phones locked to other countries?

Hi, I'm an exchange student living in Netherlands and purchased Spotify Premium. Unfortunately I realized afterwards that I cannot use it on my phone. My problem is that my phone is from Canada and it is locked to the Canadian store. Would it be poss...

Visitor

Hi, I'm an exchange student living in Netherlands and purchased Spotify Premium. Unfortunately I realized afterwards that I cannot use it on my phone. My problem is that my phone is from Canada ...

licenced

Community Legend

993 Views

1 replies

0 likes

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