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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115311 Views

27 replies

4 likes

  • 115311 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231767 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231767 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591329 Views

79 replies

3 likes

  • 591329 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485751 Views

580 replies

42 likes

Account
Free
  • 485751 Views
  • 580 replies
  • 42 likes

Solved!! Can't get out of offline mode !

Today my phone (HTC Incredible S) will not get out of offlinemode. My Desktop version works fine, but not my phone. Anyone tat have the same problem right now ?

Music Fan

Today my phone (HTC Incredible S) will not get out of offlinemode. My Desktop version works fine, but not my phone. Anyone tat have the same problem right now ?

Goodman

Spotify Legend

10756 Views

5 replies

1 likes

  • 10756 Views
  • 5 replies
  • 1 likes

Solved!! stuck in offline mode

I am using spotify on an HTC inspire and its stuck in offline and seeing as I'm a paying customer I'd like to fix this ASAP without losing my music.

Music Fan

I am using spotify on an HTC inspire and its stuck in offline and seeing as I'm a paying customer I'd like to fix this ASAP without losing my music.

Goodman

Spotify Legend

7876 Views

19 replies

0 likes

  • 7876 Views
  • 19 replies
  • 0 likes

Download fail on Nexus 4

The download of playlists on my Nexus 4 fails because Spotify thinks there is no free space left. But that's not true. The Android settings tell me that 10GB are free! I've done all the steps described in "Trouble shooting" but there is no improvemen...

Visitor

The download of playlists on my Nexus 4 fails because Spotify thinks there is no free space left. But that's not true. The Android settings tell me that 10GB are free! I've done all the steps describ...

user-removed

Not applicable

1084 Views

2 replies

0 likes

  • 1084 Views
  • 2 replies
  • 0 likes

Synchronization error

Im getting the following error when i start Spotify on my HTC one X: (ill translate it from dutch) Synchoniaztion error ============================== Unknown error ---------------------------------------------------- Continue I can continue but it w...

Regular

Im getting the following error when i start Spotify on my HTC one X:   (ill translate it from dutch)   Synchoniaztion error ============================== Unknown error ------...

Peter__

Community Legend

5654 Views

35 replies

0 likes

  • 5654 Views
  • 35 replies
  • 0 likes

Spotify for Android version 0.5.0 - no shuffle option?

Has the shuffle option been removed? If not, how can I access it?

Casual Listener

Has the shuffle option been removed? If not, how can I access it?

Marco

Community Legend

18822 Views

24 replies

1 likes

  • 18822 Views
  • 24 replies
  • 1 likes

Song wont Sync properly

I can't figure out what the problem is. I have "Against All Odds" by Phil Collins on my Spotify and it originally came from iTunes. It works perfectly fine on my Spotify program on the computer, but for some odd reason on the cell phone app it switch...

Newbie

I can't figure out what the problem is. I have "Against All Odds" by Phil Collins on my Spotify and it originally came from iTunes. It works perfectly fine on my Spotify program on the computer, but ...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

is something up with spotify??

So I just set up my ZTE avid phone from metro PCs (don't laugh, it's actually decent) and as I signed on to spotify expecting for my account info to be present as it was on my previous mobile phone, I was greeted with a blank screen, just the spotify...

Newbie

So I just set up my ZTE avid phone from metro PCs (don't laugh, it's actually decent) and as I signed on to spotify expecting for my account info to be present as it was on my previous mobile phone, ...

Thedev

Community Legend

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

my playlist wont stay downloaded

some of my playlists won't stay downloaded all the way most of the songs on the playlist will stay downloaded but any new song I add will download for the moment but won't stay downloaded it keeps having to redownload them when I open it back up, ple...

Casual Listener

some of my playlists won't stay downloaded all the way most of the songs on the playlist will stay downloaded but any new song I add will download for the moment but won't stay downloaded it keeps ha...

Peter__

Community Legend

642 Views

2 replies

0 likes

  • 642 Views
  • 2 replies
  • 0 likes

help please

Will clearing the data delete all my music off the app???

Casual Listener

Will clearing the data delete all my music off the app???

Liam

Community Legend

578 Views

2 replies

0 likes

  • 578 Views
  • 2 replies
  • 0 likes

albums loading to slowly in Android app

first of all, please add a feedback option in your mobile apps for premium customers. second of all, please research why albums take too long to load in the latest version of your Android app. I'm using the latest version with a stock SG3 with the la...

Regular

first of all, please add a feedback option in your mobile apps for premium customers. second of all, please research why albums take too long to load in the latest version of your Android app. I'm us...

Richard

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Spotify Radio gets mute every song

Hi, I am using the latest Spotify on a Google Nexus S phone. When I try to listen to Classical Radio while on the cellular network using headphones, Spotify will show that the song is playing but nothing can be heard on headphones. Pausing and resumi...

Music Fan

Hi,   I am using the latest Spotify on a Google Nexus S phone. When I try to listen to Classical Radio while on the cellular network using headphones, Spotify will show that the song is play...

belegdol

Music Fan

1485 Views

10 replies

1 likes

  • 1485 Views
  • 10 replies
  • 1 likes

Imported music keeps disappearing

This is getting annoyed. So now and then my downloaded playlists on my Android phone (Samsung Galaxy S III) disappears. This also includes my imported music. Now I'm unable to recover this because it won't download anymore. Please help.

Regular

This is getting annoyed. So now and then my downloaded playlists on my Android phone (Samsung Galaxy S III) disappears. This also includes my imported music. Now I'm unable to recover this beca...

Liam

Community Legend

1253 Views

11 replies

0 likes

  • 1253 Views
  • 11 replies
  • 0 likes

android want play music

Anyone else having problems not being able to hear the music coming out of the phone. It is showing its playing but nit hearing anything. Yes my volume is on because I can play and hear songs off other apps? I have deleted and re upload spotify still...

Casual Listener

Anyone else having problems not being able to hear the music coming out of the phone. It is showing its playing but nit hearing anything. Yes my volume is on because I can play and hear songs off oth...

Peter__

Community Legend

653 Views

4 replies

0 likes

  • 653 Views
  • 4 replies
  • 0 likes

downloading offline files - suuuper slow

brand new phone, samsung galaxy S3. therefore, brand new install of spotify. today, at the office with a 100Mbit downstream connection (of which my phone should get at least ca. 50Mbit on WiFi), started to download playlists for offline use. and it's...

Gig Goer

brand new phone, samsung galaxy S3. therefore, brand new install of spotify.   today, at the office with a 100Mbit downstream connection (of which my phone should get at least ca. 50Mbit o...

royal23

Gig Goer

1781 Views

2 replies

0 likes

  • 1781 Views
  • 2 replies
  • 0 likes

Solved!! Downloads are cancelled on Galaxy Note

Ive managed to download my playlists to my samnsung Galaxy Note so I can listen in the car and when in hospital without using my data allowance. When i went to listen yesterday they had all been undownloaded and would have needed to se my data allowa...

Casual Listener

Ive managed to download my playlists to my samnsung Galaxy Note so I can listen in the car and when in hospital without using my data allowance. When i went to listen yesterday they had all been un...

Liam

Community Legend

750 Views

3 replies

0 likes

  • 750 Views
  • 3 replies
  • 0 likes

Syncing playlist still wonky

I just switched from iOS to Android two days ago. I thought the Android app would be decent since the iOS App was starting to piss me off (especially with losing the hidden equalizer). Well, at least iOS synced my playlists in a timely and more impor...

Music Fan

I just switched from iOS to Android two days ago. I thought the Android app would be decent since the iOS App was starting to piss me off (especially with losing the hidden equalizer). Well, at least...

Baltech

Music Fan

735 Views

3 replies

0 likes

  • 735 Views
  • 3 replies
  • 0 likes

Better icon

A new icon is needed. It's too small and blurry and it looks ugly alongside the other well-designed icons now available on 4.2. Look at it! http://i.imgur.com/ynHM4jB.jpg

Casual Listener

A new icon is needed. It's too small and blurry and it looks ugly alongside the other well-designed icons now available on 4.2.   Look at it! http://i.imgur.com/ynHM4jB.jpg

Liam

Community Legend

733 Views

1 replies

1 likes

  • 733 Views
  • 1 replies
  • 1 likes

Sync Wifi versus 3G : offline playlists lost

Hi,I have a strange issue related to sync function. Indeed, when I set a playlist as offline in wifi, all is good. But then, when I go out and I loose my wifi network, this same playlist is not available anymore in offline folder...How can I fix it ?...

Casual Listener

Hi, I have a strange issue related to sync function. Indeed, when I set a playlist as offline in wifi, all is good. But then, when I go out and I loose my wifi network, this same playlist is not...

Peter__

Community Legend

564 Views

2 replies

0 likes

  • 564 Views
  • 2 replies
  • 0 likes

Song play interruption, even for downloaded songs!

I'm not using the new app for my Samsung Galaxy S2. I don't think but for some reason songs will just STOP playing about halfway through and ALL of my play queue is deleted. This happens for streaming songs and downloaded songs so it is not an Intern...

Gig Goer

I'm not using the new app for my Samsung Galaxy S2. I don't think but for some reason songs will just STOP playing about halfway through and ALL of my play queue is deleted. This happens for stre...

licenced

Community Legend

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

a few more android bugs just for the hell of it...

not that it matters at this point, but just to call attention to even more flaws in this app: 1. occassionally when navigating to an album from an artist page, the album loads and then immediately the white screen with the green spinny pops up on top...

Roadie

not that it matters at this point, but just to call attention to even more flaws in this app:   1.  occassionally when navigating to an album from an artist page, the album loads and th...

Liam

Community Legend

920 Views

5 replies

0 likes

  • 920 Views
  • 5 replies
  • 0 likes