Music playing but no sound after upgrade & reinstall.

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Music playing but no sound after upgrade & reinstall.

joshuateas
Newbie

I recently upgraded to Premium on my GS3.

After syncing a song or playlist, song will "play" but there is no sound.

 

Same for radio and everything else.  "Playing" but no sound.

 

I think a refund is in order for the days lost.

 

3 Replies

Re: Music playing but no sound after upgrade & reinstall.

Peter__
Community Legend

Hey! Welcome to the community :) 

 

I am going to pop this over to the android section for you, since that will be the best place to get support.

Have you tried fully restarting your device? 


If you want to talk refunds, you will need to get in touch with the customer services team directly using the online contact form.

Peter

 

Move: Contrib --> Android

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Music playing but no sound after upgrade & reinstall.

judi6
Newbie

Music playing on my Droid but no sound.  Anyone resolve this?

Re: Music playing but no sound after upgrade & reinstall.

Peter__
Community Legend

@judi6 wrote:

Music playing on my Droid but no sound.  Anyone resolve this?


Hey :) 

 

Have you tried fully restarting your device (battery pull)?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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