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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387454 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

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Going back from playlist goes to top of playlists, NOT to recent position

On Android, clicking on a playlist and going back moves you to the top of the playlists, not to your old position. This is hugely annoying and a break from expected behavior of a list. Please fix.

Casual Listener

On Android, clicking on a playlist and going back moves you to the top of the playlists, not to your old position.   This is hugely annoying and a break from expected behavior of a list. &...

wfwhitney

Newbie

2465 Views

21 replies

12 likes

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Radio does not play

Playback lapses in radio mode on my mobile device. Won't play next song. Just stops playing totally. Has gone on forever. Very frustrated. Don't have similar problem on my desktop, however.

Newbie

Playback lapses in radio mode on my mobile device. Won't play next song. Just stops playing totally. Has gone on forever. Very frustrated. Don't have similar problem on my desktop, however.

258 Views

0 replies

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how can i tell how many tracks i have offline synced?

hello where in the spotify android app does it tell me- how much data (in GB or MB) is used- how many tracks out of the allowed 3,333 tracks i have synced? as for data, i can use a file explorer to see that, ok, but it would be nice to have it in the...

Gig Goer

hello   where in the spotify android app does it tell me - how much data (in GB or MB) is used - how many tracks out of the allowed 3,333 tracks i have synced?   as for data, i can us...

royal23

Gig Goer

1870 Views

2 replies

0 likes

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Spotify listening via aux in car

Hi,I have just tried to listen to Spotify via the headphone (aux) port in my Car Stereo. The problem being that it would immediately skip songs, before even starting to play them and then would ring the first person in my call list and immediately ha...

Newbie

Hi, I have just tried to listen to Spotify via the headphone (aux) port in my Car Stereo. The problem being that it would immediately skip songs, before even starting to play them and then would rin...

ChromeSkull

Casual Listener

1105 Views

1 replies

0 likes

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Solved!! Premium user in Korea. after Factory Reset - can no longer download the phone app

I pay for Spotify Premium and I live in South Korea.The mobile phone app was working perfectly until I had to do a Factory Reset on my phone (Galaxy S3) and now when I try to download the app it's saying that the app is unavailable to me. Please help

Casual Listener

I pay for Spotify Premium and I live in South Korea. The mobile phone app was working perfectly until I had to do a Factory Reset on my phone (Galaxy S3)  and now when I try to download the ap...

Peter__

Community Legend

709 Views

1 replies

0 likes

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spotify app wont work on my zte android !

I previously bought a new android phone & downloaded the app no problem. But the app is just a blank screen. I uninstalled and reinstalled like 5x but nothing! What can I do? Help?!

Newbie

I previously bought a new android phone & downloaded the app no problem. But the app is just a blank screen. I uninstalled and reinstalled like 5x but nothing! What can I do? Help?!

Peter__

Community Legend

859 Views

1 replies

0 likes

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spotify on HTC Desrire S

I have an HTC Desire S, running Android 2.3.5 (which is the newest version available), and on Monday?, when Spotify updated itself, it will no longer start. I have uninstalled the app 3 or 4 times, and reinstalled, always the same; it just will not s...

Casual Listener

I have an HTC Desire S, running Android 2.3.5 (which is the newest version available), and on Monday?, when Spotify updated itself, it will no longer start. I have uninstalled the app 3 or 4 times, a...

286 Views

0 replies

1 likes

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starred tracks playlist stuck on "loading"

Cant access my starred tracks playlist at all. Only shows that it is constantly loading. I just updated to latest version last night. Running on HTC Rezound. Can access other playlists just fine, only starred seems affected. Thanks!

Casual Listener

Cant access my starred tracks playlist at all. Only shows that it is constantly loading. I just updated to latest version last night. Running on HTC Rezound. Can access other playlists just fine, onl...

JJR

Casual Listener

411 Views

1 replies

0 likes

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Inability to access offline on my Android Smartfone

I have a premium account and Spotify tells me this but my Android SmartPhone says my licence to listen offline has now expired please go online to renew it. How do I renew this licence or is there a bug in the system as I have been a Premium account ...

Newbie

I have a premium account and Spotify tells me this but my Android SmartPhone says my licence to listen offline has now expired please go online to renew it. How do I renew this licence or is there a ...

Peter__

Community Legend

338 Views

1 replies

0 likes

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Release Notes - Spotify for Android 0.5.9.29

What's new in this version: - Fixed: Audio playback will no longer stop unexpectedly

Spotify Legend

What's new in this version: - Fixed: Audio playback will no longer stop unexpectedly

Goodman

Spotify Legend

2488 Views

19 replies

1 likes

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Exit app

I know that Android does not require an app to exit but I still wish that I had the option to do so if I want to.I don't use the Sync function and it annoys me enormously to see thisDevices└ I 9300on my computer. The user should not need to go to the...

Music Fan

I know that Android does not require an app to exit but I still wish that I had the option to do so if I want to. I don't use the Sync function and it annoys me enormously to see this Devices └ I ...

445 Views

0 replies

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Android App
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Login Screen

Hi! I am really having trouble with Spotify today. when I log into spotify, it just stays "logging in" forever. It's been almost a half an hour and it's still logging in. What's up with my spotify?How can I fix this problem. It's really frustrating!

Visitor

Hi! I am really having trouble with Spotify today. when I log into spotify, it just stays "logging in" forever. It's been almost a half an hour and it's still logging in. What's up with my spotify? ...

user-removed

Not applicable

396 Views

2 replies

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One song does not play when downloaded. Then others songs won’t play offline!

After many hours of trouble shooting, due to downloaded songs and playlists sometimes not playing , it seems that whenever I download this one track/song to my Samsung Droid Charge (Android) phone, it does not play. Others songs will play normally bu...

Casual Listener

After many hours of trouble shooting, due to downloaded songs and playlists sometimes not playing , it seems that whenever I download this one track/song to my Samsung Droid Charge (Android) phone, i...

386 Views

0 replies

0 likes

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Songs stop playing despite wireless connection

Songs will simply pause for no reason despite being on a really strong wireless connection. Not buffering, because I have to go back in the app and hit play every single time it does this. Also. when playing shuffle or radio, sometimes the minutes/pl...

Casual Listener

Songs will simply pause for no reason despite being on a really strong wireless connection. Not buffering, because I have to go back in the app and hit play every single time it does this. Also. when...

Liam

Community Legend

304 Views

1 replies

0 likes

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Premium Spotify randomly skipping on my mobile

Spotify tends to skip when playing my offline tracks. There isn't any logic to it, it doesn't seem, and the tracks play fine when I'm on my laptop. It's makes a great service that I wouldn't mind paying for really difficult to enjoy and I'm starting ...

Newbie

Spotify tends to skip when playing my offline tracks. There isn't any logic to it, it doesn't seem, and the tracks play fine when I'm on my laptop. It's makes a great service...

Peter__

Community Legend

858 Views

2 replies

0 likes

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Mysterious Starred tracks

I have just had a clear out as I hit my starred tracks limit. I have removed my stars from every track on my desktop app, and this has transferred to my android app. Why then does it say that I have 17 starred tracks? Any help would be appreciated. T...

Music Fan

I have just had a clear out as I hit my starred tracks limit. I have removed my stars from every track on my desktop app, and this has transferred to my android app.   Why then does it say t...

markrth

Casual Listener

736 Views

4 replies

0 likes

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Spotify premium on phone star bug

Hey all. this is a small problem but for me its quite irritating. Alright so it all started with me getting my galaxy s3 and downloaded spotify on it. I then got spotify premium and started to log in on spotify on phone. I do not have any song starre...

Casual Listener

Hey all. this is a small problem but for me its quite irritating.   Alright so it all started with me getting my galaxy s3 and downloaded spotify on it. I then got spotify premium and starte...

markrth

Casual Listener

592 Views

1 replies

0 likes

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downloading music

hi everyone. I signed up for spotify a couple of weeks ago, I've been using the spotify app on my Android phone. At first download speeds were great whether over wifi or using 3g. Within the last few days, the download speeds have slowed considerably...

Newbie

hi everyone. I signed up for spotify a couple of weeks ago, I've been using the spotify app on my Android phone. At first download speeds were great whether over wifi or using 3g. Within the last few...

Peter__

Community Legend

422 Views

1 replies

0 likes

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Listen to music from internal and external sd card at the same time

Is there a way to listen to music from my internal sd card and external sd card at the same time? Meaning I want to listen on my phone to both sd cards at the same time. I know how to transer music to both using the technique Helloworld124 posted. Bu...

Visitor

Is there a way to listen to music from my internal sd card and external sd card at the same time? Meaning I want to listen on my phone to both sd cards at the same time. I know how to ...

licenced

Community Legend

1727 Views

2 replies

0 likes

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Issues Switching between the Way I Listen

Hi Guys,I am having issues with the Spotify Android App when I switch between the way I listen to them (If that makes sense lol)When Im at work, Im usually listening to songs through my Headphones, Then when I get into the work Car I listed to it thr...

Newbie

Hi Guys, I am having issues with the Spotify Android App when I switch between the way I listen to them (If that makes sense lol) When Im at work, Im usually listening to songs through my Headpho...

licenced

Community Legend

471 Views

2 replies

0 likes

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