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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397635 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8516 Views

0 replies

7 likes

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Spotify listening via aux in car

Hi,I have just tried to listen to Spotify via the headphone (aux) port in my Car Stereo. The problem being that it would immediately skip songs, before even starting to play them and then would ring the first person in my call list and immediately ha...

Newbie

Hi, I have just tried to listen to Spotify via the headphone (aux) port in my Car Stereo. The problem being that it would immediately skip songs, before even starting to play them and then would rin...

ChromeSkull

Casual Listener

1118 Views

1 replies

0 likes

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Solved!! Premium user in Korea. after Factory Reset - can no longer download the phone app

I pay for Spotify Premium and I live in South Korea.The mobile phone app was working perfectly until I had to do a Factory Reset on my phone (Galaxy S3) and now when I try to download the app it's saying that the app is unavailable to me. Please help

Casual Listener

I pay for Spotify Premium and I live in South Korea. The mobile phone app was working perfectly until I had to do a Factory Reset on my phone (Galaxy S3)  and now when I try to download the ap...

Peter__

Community Legend

720 Views

1 replies

0 likes

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spotify app wont work on my zte android !

I previously bought a new android phone & downloaded the app no problem. But the app is just a blank screen. I uninstalled and reinstalled like 5x but nothing! What can I do? Help?!

Newbie

I previously bought a new android phone & downloaded the app no problem. But the app is just a blank screen. I uninstalled and reinstalled like 5x but nothing! What can I do? Help?!

Peter__

Community Legend

866 Views

1 replies

0 likes

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spotify on HTC Desrire S

I have an HTC Desire S, running Android 2.3.5 (which is the newest version available), and on Monday?, when Spotify updated itself, it will no longer start. I have uninstalled the app 3 or 4 times, and reinstalled, always the same; it just will not s...

Casual Listener

I have an HTC Desire S, running Android 2.3.5 (which is the newest version available), and on Monday?, when Spotify updated itself, it will no longer start. I have uninstalled the app 3 or 4 times, a...

292 Views

0 replies

1 likes

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starred tracks playlist stuck on "loading"

Cant access my starred tracks playlist at all. Only shows that it is constantly loading. I just updated to latest version last night. Running on HTC Rezound. Can access other playlists just fine, only starred seems affected. Thanks!

Casual Listener

Cant access my starred tracks playlist at all. Only shows that it is constantly loading. I just updated to latest version last night. Running on HTC Rezound. Can access other playlists just fine, onl...

JJR

Casual Listener

424 Views

1 replies

0 likes

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Inability to access offline on my Android Smartfone

I have a premium account and Spotify tells me this but my Android SmartPhone says my licence to listen offline has now expired please go online to renew it. How do I renew this licence or is there a bug in the system as I have been a Premium account ...

Newbie

I have a premium account and Spotify tells me this but my Android SmartPhone says my licence to listen offline has now expired please go online to renew it. How do I renew this licence or is there a ...

Peter__

Community Legend

343 Views

1 replies

0 likes

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Release Notes - Spotify for Android 0.5.9.29

What's new in this version: - Fixed: Audio playback will no longer stop unexpectedly

Spotify Legend

What's new in this version: - Fixed: Audio playback will no longer stop unexpectedly

Goodman

Spotify Legend

2544 Views

19 replies

1 likes

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Exit app

I know that Android does not require an app to exit but I still wish that I had the option to do so if I want to.I don't use the Sync function and it annoys me enormously to see thisDevices└ I 9300on my computer. The user should not need to go to the...

Music Fan

I know that Android does not require an app to exit but I still wish that I had the option to do so if I want to. I don't use the Sync function and it annoys me enormously to see this Devices └ I ...

466 Views

0 replies

0 likes

Android App
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Login Screen

Hi! I am really having trouble with Spotify today. when I log into spotify, it just stays "logging in" forever. It's been almost a half an hour and it's still logging in. What's up with my spotify?How can I fix this problem. It's really frustrating!

Visitor

Hi! I am really having trouble with Spotify today. when I log into spotify, it just stays "logging in" forever. It's been almost a half an hour and it's still logging in. What's up with my spotify? ...

user-removed

Not applicable

412 Views

2 replies

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One song does not play when downloaded. Then others songs won’t play offline!

After many hours of trouble shooting, due to downloaded songs and playlists sometimes not playing , it seems that whenever I download this one track/song to my Samsung Droid Charge (Android) phone, it does not play. Others songs will play normally bu...

Casual Listener

After many hours of trouble shooting, due to downloaded songs and playlists sometimes not playing , it seems that whenever I download this one track/song to my Samsung Droid Charge (Android) phone, i...

388 Views

0 replies

0 likes

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Songs stop playing despite wireless connection

Songs will simply pause for no reason despite being on a really strong wireless connection. Not buffering, because I have to go back in the app and hit play every single time it does this. Also. when playing shuffle or radio, sometimes the minutes/pl...

Casual Listener

Songs will simply pause for no reason despite being on a really strong wireless connection. Not buffering, because I have to go back in the app and hit play every single time it does this. Also. when...

Liam

Community Legend

312 Views

1 replies

0 likes

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Premium Spotify randomly skipping on my mobile

Spotify tends to skip when playing my offline tracks. There isn't any logic to it, it doesn't seem, and the tracks play fine when I'm on my laptop. It's makes a great service that I wouldn't mind paying for really difficult to enjoy and I'm starting ...

Newbie

Spotify tends to skip when playing my offline tracks. There isn't any logic to it, it doesn't seem, and the tracks play fine when I'm on my laptop. It's makes a great service...

Peter__

Community Legend

874 Views

2 replies

0 likes

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Mysterious Starred tracks

I have just had a clear out as I hit my starred tracks limit. I have removed my stars from every track on my desktop app, and this has transferred to my android app. Why then does it say that I have 17 starred tracks? Any help would be appreciated. T...

Music Fan

I have just had a clear out as I hit my starred tracks limit. I have removed my stars from every track on my desktop app, and this has transferred to my android app.   Why then does it say t...

markrth

Casual Listener

743 Views

4 replies

0 likes

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Spotify premium on phone star bug

Hey all. this is a small problem but for me its quite irritating. Alright so it all started with me getting my galaxy s3 and downloaded spotify on it. I then got spotify premium and started to log in on spotify on phone. I do not have any song starre...

Casual Listener

Hey all. this is a small problem but for me its quite irritating.   Alright so it all started with me getting my galaxy s3 and downloaded spotify on it. I then got spotify premium and starte...

markrth

Casual Listener

603 Views

1 replies

0 likes

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downloading music

hi everyone. I signed up for spotify a couple of weeks ago, I've been using the spotify app on my Android phone. At first download speeds were great whether over wifi or using 3g. Within the last few days, the download speeds have slowed considerably...

Newbie

hi everyone. I signed up for spotify a couple of weeks ago, I've been using the spotify app on my Android phone. At first download speeds were great whether over wifi or using 3g. Within the last few...

Peter__

Community Legend

430 Views

1 replies

0 likes

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Listen to music from internal and external sd card at the same time

Is there a way to listen to music from my internal sd card and external sd card at the same time? Meaning I want to listen on my phone to both sd cards at the same time. I know how to transer music to both using the technique Helloworld124 posted. Bu...

Visitor

Is there a way to listen to music from my internal sd card and external sd card at the same time? Meaning I want to listen on my phone to both sd cards at the same time. I know how to ...

licenced

Community Legend

1741 Views

2 replies

0 likes

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Issues Switching between the Way I Listen

Hi Guys,I am having issues with the Spotify Android App when I switch between the way I listen to them (If that makes sense lol)When Im at work, Im usually listening to songs through my Headphones, Then when I get into the work Car I listed to it thr...

Newbie

Hi Guys, I am having issues with the Spotify Android App when I switch between the way I listen to them (If that makes sense lol) When Im at work, Im usually listening to songs through my Headpho...

licenced

Community Legend

491 Views

2 replies

0 likes

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Won't stop playing single genre of music

My android app somehow got stuck on the metal genre. I have maybe 20 metal tracks starred on my playlist (of ~2500 total). I'm selecting the playlist with all my starred tracks, but it keeps playing metal. Any way to reset?

Casual Listener

My android app somehow got stuck on the metal genre. I have maybe 20 metal tracks starred on my playlist (of ~2500 total). I'm selecting the playlist with all my starred tracks, but it keeps playing ...

342 Views

0 replies

0 likes

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Spotify ne marche plus sous android samsung s2

Spotify ne se connecte pas à internetJe n'arrive plus à lire mes playlist depuis mon samsung S2. même problème sur galaxy tab. Un écran vide apparait quand je veux rentrer dans un dossier ou une playlist. ça fait + d'une semaine que ça dure, j'ai un ...

Newbie

Spotify ne se connecte pas à internet Je n'arrive plus à lire mes playlist depuis mon samsung S2. même problème sur galaxy tab. Un écran vide apparait quand je veux rentrer dans un dossier ou une ...

291 Views

0 replies

0 likes

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help! wont play any songs!

Hi, I have the spotify android app and when I click on a song it won't play, there's no sound?! What's wrong? So disappointed cos I loved using it, but am seriously thinking of cancelling my subscription now

Casual Listener

Hi, I have the spotify android app and when I click on a song it won't play, there's no sound?! What's wrong? So disappointed cos I loved using it, but am seriously thinking of cancelling my subscrip...

Liam

Community Legend

670 Views

5 replies

0 likes

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