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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Droid X2 - Can't stream music, says I need to upgrade to premium and I'm already premium

I just bought a years worth of premium like a few days ago, and I decided to start using Spotify on my mobile and now it isn't working. Every single time I try to stream my playlists it says I need to upgrade to premium (which I already am). I can't ...

Casual Listener

I just bought a years worth of premium like a few days ago, and I decided to start using Spotify on my mobile and now it isn't working. Every single time I try to stream my playlists it says I need t...

413 Views

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Droid X2 - Keeps saying I can't listen to playlists without premium

I just bought a years worth of premium like a few days ago, and I decided to start using Spotify on my mobile and now it isn't working. Every single time I try to stream my playlists it says I need to upgrade to premium (which I already am). I can't ...

Casual Listener

I just bought a years worth of premium like a few days ago, and I decided to start using Spotify on my mobile and now it isn't working. Every single time I try to stream my playlists it says I need t...

329 Views

0 replies

0 likes

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Is there a fix yet on storing offline files on an external SD card on Android?

I have been searching on these forums for a solution, but they all seem to be from June / July time and therefore all download links have expired. Has there been an official fix or an update on workarounds?

Newbie

I have been searching on these forums for a solution, but they all seem to be from June / July time and therefore all download links have expired. Has there been an official fix or an update on w...

jshick

Newbie

305 Views

1 replies

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Solved!! Spotify doesn't keep login data

I bought a new HTC One X+ and installed Spotify. Everything works perfect with one exception: Everytime I start the app I have to login again because Spotify doesnt keep my login info.

Casual Listener

I bought a new HTC One X+ and installed Spotify. Everything works perfect with one exception: Everytime I start the app I have to login again because Spotify doesnt keep my login info.

linkbowser12

Regular

13364 Views

7 replies

1 likes

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premium wont work

Spotify premium won't play on my tablet even though it says I'm logged in as premium.

Newbie

Spotify premium won't play on my tablet even though it says I'm logged in as premium.

GueraNavarro

Regular

367 Views

2 replies

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Wifi Sync

For some very annoying and mysterious reason, I cannot seem to be able to sync any content on my mobile device without being on mobile network. It won't do anything on WIFI, saying no internet connexion. To be able to see my device in spotify windows...

Newbie

For some very annoying and mysterious reason, I cannot seem to be able to sync any content on my mobile device without being on mobile network.  It won't do anything on WIFI, saying no internet ...

Peter__

Community Legend

670 Views

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Station management.

This should be an option. I want to delete and rename stations. If you're listening to a station based on X you might like songs with certain elements differently than if you were in anoher mood or setting. With this system you could explore subgenre...

Newbie

This should be an option. I want to delete and rename stations. If you're listening to a station based on X you might like songs with certain elements differently than if you were in anoher mood or s...

licenced

Community Legend

269 Views

1 replies

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Syncing app vs desktop different index number.

I've reset my phone and am resyncing my phone with the windows app. What I've noticed is that the count shown in the desktop app is one higher then shown in the Android app. For example the Android ap says:Syncing 1297 of 1357 While the Windows app s...

Music Fan

I've reset my phone and am resyncing my phone with the windows app. What I've noticed is that the count shown in the desktop app is one higher then shown in the Android app.   For example th...

246 Views

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Playlist folder shows up on mobile apps, but not on PC

I have a playlist that shows up on mobile apps (both Android and iPhone), but it isn't there in the desktop version of Spotify. There isn't anything in it, and I would like it to be removed.

Regular

I have a playlist that shows up on mobile apps (both Android and iPhone), but it isn't there in the desktop version of Spotify.  There isn't anything in it, and I would like it to be removed.

jive71

Regular

376 Views

1 replies

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Problems with disappearing lists

Hi! I am having problems with my synced lists disappearing from my android phone after a short while offline... Does anyone know hot to fix it??

Casual Listener

Hi!  I am having problems with my synced lists disappearing from my android phone after a short while offline...  Does anyone know hot to fix it?? 

supra9126

Casual Listener

439 Views

3 replies

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Synch Error - Too Long?

So I downloaded a 30+ live performance from NPR and it is saved onto my Mac's HD. The file has its own playlist and successfully synched on the desktop app but will not synch on my phone. Samsung Droid Charge Android (not rooted) 2.3.6 Spotify versio...

Newbie

So I downloaded a 30+ live performance from NPR and it is saved onto my Mac's HD. The file has its own playlist and successfully synched on the desktop app but will not synch on my phone. Samsung Dro...

licenced

Community Legend

327 Views

1 replies

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Songs skip/lag with decent wifi connection?

I have recently bought a Sony Xperia U, and downloaded the spotify app. I have premium. But when I try to play a song, it stops and starts, like a CD skipping, and in general when searching for music it is sluggish. Other apps like youtube buffer vid...

Newbie

I have recently bought a Sony Xperia U, and downloaded the spotify app. I have premium. But when I try to play a song, it stops and starts, like a CD skipping, and in general when searching for music...

ClareR

Visitor

1723 Views

1 replies

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Can't Log In Anywhere...

Okay so this has been getting quite annoying for the past couple days. As of now the only place I can log into spotify is the website. My Android GSII Will not allow me to log in ( Error msg "Facebook error has occurred. Please try again") My Macbook...

Newbie

Okay so this has been getting quite annoying for the past couple days. As of now the only place I can log into spotify is the website. My Android GSII Will not allow me to log in ( Error msg "Faceboo...

JessiVee

Newbie

502 Views

2 replies

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Spotify hates children. Android bug hurting my child's ears.

The second most annoying bug with the Spotify Android app is the inability of the app to cross-fade between songs when you download them locally to your phone/device. This is EXTREMELY annoying when your device is plugged into an audio jack in your c...

Gig Goer

The second most annoying bug with the Spotify Android app is the inability of the app to cross-fade between songs when you download them locally to your phone/device.  This is EXTREMELY annoying...

Weazel

Gig Goer

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Spotify's Andriod bug can kill drivers behind the wheel.

The single most annoying issue with the Spotify Android App is that it WILL NOT maintain the play queue after a period of time. Example, I have the Spotify on my Galaxy SIII with several playlists off songs locally downloaded to my phone. I'm using t...

Gig Goer

The single most annoying issue with the Spotify Android App is that it WILL NOT maintain the play queue after a period of time.  Example, I have the Spotify on my Galaxy SIII with several playli...

Weazel

Gig Goer

784 Views

3 replies

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Cant sign in on phone

It says I need to use my spotify username. So when i cue the email to be sent to get a spotify username, it never shows up in my mailbox. Yes I check the spam folder. When i try to use my facebook log in it does not take it. I am paying the money for...

Newbie

It says I need to use my spotify username. So when i cue the email to be sent to get a spotify username, it never shows up in my mailbox. Yes I check the spam folder. When i try to use my facebook lo...

Peter__

Community Legend

344 Views

1 replies

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Spodify will not allow me to pay for premium service please help

I used the 30 day free subscription on my Galaxy III decided to get premium on my computer and the website keeps declining my mastercard atm Does the site only take credit cards. Please advise

Newbie

I used the 30 day free subscription on my Galaxy III decided to get premium on my computer and the website keeps declining my mastercard atm Does the site only take credit cards. Please advise

David

Spotify Legend

507 Views

1 replies

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kann mich trotz premium anmeldung nicht mit Android Hany anmelden

Hallo , Ich hatte gerade eine Premiummitgliedschaft , angemeldet. Ich kann mit den Anmeldedaten nicht über mein Samsung Galaxy Handy in das Musikprogramm. Frage ...ist der 1 Monat kostenlos ? 1. Überweisung zu PayPal ist schon getätigt, 9;99 Euro. Wi...

Newbie

Hallo , Ich hatte gerade eine Premiummitgliedschaft , angemeldet. Ich kann mit den Anmeldedaten  nicht über mein Samsung Galaxy Handy in das Musikprogramm. Frage ...ist der 1 Monat kostenlos ? &...

Peter__

Community Legend

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Cannot download playlists OR sync via wi-fi

I am on my parents' wifi network. I have both my computer and phone connected. The spotify client on the pc will not recognize the phone (Samsung Galaxy running an old version of Android), nor will the phone download the playlist. I get an unknown sy...

Casual Listener

I am on my parents' wifi network.  I have both my computer and phone connected.  The spotify client on the pc will not recognize the phone (Samsung Galaxy running an old version of Android)...

malawimar

Casual Listener

357 Views

1 replies

1 likes

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Android-search not working in mobile app!

I have installed spotify on my Samsung galaxy II & when I try to search anything nothing happens??????!!! It doesn't even appear to be trying to search.

Newbie

I have installed spotify on my Samsung galaxy II & when I try to search anything nothing happens??????!!! It doesn't even appear to be trying to search.

513 Views

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