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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118882 Views

27 replies

4 likes

  • 118882 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239846 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239846 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600811 Views

79 replies

3 likes

  • 600811 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493147 Views

581 replies

42 likes

Account
Free
  • 493147 Views
  • 581 replies
  • 42 likes

Duplicate accounts - spotify v facebook - connection problems

Hi there,I've had problems for the last few months with my spotify not working. I've been a premium subscriber for quite a while and let my subscription lapse as I was so frustrated with the lack of android support.I previously had issues on my andro...

Casual Listener

Hi there, I've had problems for the last few months with my spotify not working. I've been a premium subscriber for quite a while and let my subscription lapse as I was so frustrated with the lack...

Peter__

Community Legend

1294 Views

6 replies

0 likes

  • 1294 Views
  • 6 replies
  • 0 likes

Smart Rotator App

Now, not only do we not have landscape mode, but since this new update, the Smart Rotator app no longer works. Well, it tries to work, but it crashes the Spotify app in such a way that I have to reboot my phone. Crazy. I don't really expect an answer...

Music Fan

Now, not only do we not have landscape mode, but since this new update, the Smart Rotator app no longer works.  Well, it tries to work, but it crashes the Spotify app in such a way that I have t...

user-removed

Not applicable

1731 Views

10 replies

0 likes

  • 1731 Views
  • 10 replies
  • 0 likes

Solved!! Playlist appearing differently on Android vs OSX vs Tablet

Hi there, I don't know if this problem is associated with all of my playlists as I'm too worried to do anything to them. However, my main playlist has not been updating correctly. So this morning I created a brand new playlist called NEW and moved al...

Regular

Hi there, I don't know if this problem is associated with all of my playlists as I'm too worried to do anything to them.   However, my main playlist has not been updating correctly. So this mo...

keeno79

Regular

1197 Views

5 replies

0 likes

  • 1197 Views
  • 5 replies
  • 0 likes

Solved!! I installed spotify but it doesnt appear in my apps

I have a samsung s3 and I went to the play store to install soptify . I did that and then it said that it would be sent to my mobile shortly but although it now says installed on the play store I've been waiting for half an hour and nothing has appea...

Casual Listener

I have a samsung s3 and I went to the play store to install soptify . I did that and then it said that it would be sent  to my mobile shortly but although it now says installed on the play store...

Liam

Community Legend

1429 Views

3 replies

0 likes

  • 1429 Views
  • 3 replies
  • 0 likes

Solved!! Android App not loading properly

Up until about 10 minutes ago I've had no real complaints about the Spotify Android app. the app now ceases to load properly. I am running ICS 4.04 on a Galaxy Nexus (VzW). The beta app loads but all I get is a white canvas. The Google Play Store app...

Newbie

Up until about 10 minutes ago I've had no real complaints about the Spotify Android app.  the app now ceases to load properly.  I am running ICS 4.04 on a Galaxy Nexus (VzW).  The beta...

EdLSP

Newbie

2450 Views

5 replies

0 likes

  • 2450 Views
  • 5 replies
  • 0 likes

Title is not available

Hi all, I've got the problem that a part of my music of my playlists isn't available on my smartphone(galaxy nexus) but it is available on my pc(win 8)!!That's really strange. I took a day ago the premium trial, but if i can't play the music of my pl...

Casual Listener

Hi all,   I've got the problem that a part of my music of my playlists isn't available on my smartphone(galaxy nexus)  but it is available on my pc(win 8)!! That's really strange. I took...

Peter__

Community Legend

784 Views

3 replies

0 likes

  • 784 Views
  • 3 replies
  • 0 likes

Solved!! Verizon Galaxy Nexus, White Screen, Help?

Hello all, I'm getting a completely white screen when I try to open up the spotify app. The title bar will show up, and I can even click the "Menu" button on the title bar, not sure if that's what it is supposed to be called, but it's the one that op...

Regular

Hello all, I'm getting a completely white screen when I try to open up the spotify app.  The title bar will show up, and I can even click the "Menu" button on the title bar, not sure if that's...

Frankiep505

Newbie

4296 Views

17 replies

0 likes

  • 4296 Views
  • 17 replies
  • 0 likes

Spotify won't stream via bluetooth - then won't work when disconnected

I have Spotify Premium on an HTC Desire S. When I connect it to my Samsung audio unit via Bluetooth it occasionally works, but more often it says it is connected, the song looks like it is playing, but there is no sound. If I then disconnect from Blu...

Newbie

I have Spotify Premium on an HTC Desire S. When I connect it to my Samsung audio unit via Bluetooth it occasionally works, but more often it says it is connected, the song looks like it is playing, b...

616 Views

0 replies

0 likes

  • 616 Views
  • 0 replies
  • 0 likes

only a white screen showing when installed on android phone

hi my problem is I recently had my htc v fixed, so I installed spotify back on to my phone. It said it was successful. When I opened it all I get is a white screen. I have uninstalled it and reinstalled a couple of times but same problem. Anyone here...

Newbie

hi   my problem is I recently had my htc v fixed,  so I installed spotify back on to my phone.  It said it was successful.  When I opened it all I get is a white screen. &nbsp...

f2k

Regular

1518 Views

2 replies

0 likes

  • 1518 Views
  • 2 replies
  • 0 likes

Starred playlist stuck on "Loading..." (Works on desktop)

DescriptionWhen I load spotify on my android samsung galaxy s3 my starred playlist gets stuck on "Loading..." Has never worked despite hours of use. What are the steps you took to get to the error/issue?1. Login2. Notice all playlists say "Loading......

Casual Listener

Description When I load spotify on my android samsung galaxy s3 my starred playlist gets stuck on "Loading..." Has never worked despite hours of use. What are the steps you took to get to the erro...

inflames1

Newbie

1048 Views

4 replies

0 likes

  • 1048 Views
  • 4 replies
  • 0 likes

Solved!! playlist shows up, but songs aren't syncing

So when I make a new playlist on the computer, it will show up on my phone, but the songs themselves won't. I'm connected to the same wifi as my computer and i've tried logging in and out of the app, but that's not working.. Idk what to do. so, for e...

Casual Listener

So when I make a new playlist on the computer, it will show up on my phone, but the songs themselves won't. I'm connected to the same wifi as my computer and i've tried logging in and out of the app,...

vermilleon

Casual Listener

969 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

playlists seem to get 'stuck' while syncing on my Droid HTC incredible......suggestions?

i typically have no trouble syncing my playlists to listen offline, but recently i havent been able to snyc more than one, maybe two songs. i havent reched the max, im connected to wifi, im a paying premium member....what gives? it just continually s...

Newbie

i typically have no trouble syncing my playlists to listen offline, but recently i havent been able to snyc more than one, maybe two songs. i havent reched the max, im connected to wifi, im a paying ...

MichaelJerzak

Composer

492 Views

2 replies

0 likes

  • 492 Views
  • 2 replies
  • 0 likes

sync problem

hello! when i try to sync a playlist with my android device, spotify always selects all music. it is not possible for me to sync a single playlist. can anyone help me?

Casual Listener

hello!   when i try to sync a playlist with my android device, spotify always selects all music. it is not possible for me to sync a single playlist.   can anyone help me?

Froze-T

Casual Listener

715 Views

3 replies

0 likes

  • 715 Views
  • 3 replies
  • 0 likes

Free Trial

I just signed up for the premium free trial and my mobile app still says that I am using the free version. I created both accounts by logging into my Facebook account. I would like to be able to use to the premium account through my IPhone app!

Newbie

I just signed up for the premium free trial and my mobile app still says that I am using the free version. I created both accounts by logging into my Facebook account. I would like to be able to use ...

Taylor

Community Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

sync error unknown error

Hi since upgrading to the latest android version i cannot seem to sync any playlists to the phone as every time the app closes it brings up an unknown error and it has de-synced all my playlists which is now becoming quite frustrating as i have about...

Casual Listener

Hi since upgrading to the latest android version i cannot seem to sync any playlists to the phone as every time the app closes it brings up an unknown error and it has de-synced all my playlists whic...

puppamc

Casual Listener

1420 Views

4 replies

0 likes

Android App
latest version
synchronisation
  • 1420 Views
  • 4 replies
  • 0 likes

New offline playlists keep disappearing

Hi people, Ive got a HTC Sensation and been using spotify happily for the past year. Now however (for the past month or so), whenever i sync new songs onto my offline playlists, they eventually (usually within the next 10 - 30 mins, or after closing/...

Casual Listener

Hi people,   Ive got a HTC Sensation and been using spotify happily for the past year. Now however (for the past month or so), whenever i sync new songs onto my offline playlists, they event...

jennacide

Newbie

4844 Views

17 replies

1 likes

  • 4844 Views
  • 17 replies
  • 1 likes

What do i think about the new update for spotify "Android 0.6.0.17"?

I just love the update Now i can finally hear old songs that i added long time ago with just search them and not actoually looking after them in playlists with over 1000 songs in Thanks Spotify for making this nice update! But my problem now is that ...

Music Fan

I just love the update 😄 Now i can finally hear old songs that i added long time ago with just search them and not actoually looking after them in playlists with over 1000 songs in 😛   Than...

user-removed

Not applicable

779 Views

1 replies

1 likes

  • 779 Views
  • 1 replies
  • 1 likes

premium disappeard

Hi, I have bee a premium member for years and now suddenly when I try to login to my mobile and laptop Spotify it says that I do not have that anymore..?? On my Tablets it works just fine. What should I do?

Newbie

Hi,   I have bee a premium member for years and now suddenly when I try to login to my mobile and laptop Spotify it says that I do not have that anymore..?? On my Tablets it works just fine....

Liam

Community Legend

477 Views

2 replies

0 likes

  • 477 Views
  • 2 replies
  • 0 likes

Radio on update does not work anymore

Can't play any radio stations. keeps loading. Galaxy Note2 N7100 android 4.1.2 based on Preempt.

Regular

Can't play any radio stations. keeps loading.   Galaxy Note2 N7100 android 4.1.2 based on Preempt.

Peter__

Community Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Playlist with 500+ titles displayed as empty on my android device

After creating a new Playlist I copied an already existing Playlist into it and deleted my old one. There are 547 titles in it and I can play all the tracks without any problems on my Pc. However on my Android phone i had to update my playlist and no...

Casual Listener

After creating a new Playlist I copied an already existing Playlist into it and deleted my old one. There are 547 titles in it and I can play all the tracks without any problems on my Pc. However on ...

Mountezuma

Casual Listener

593 Views

2 replies

0 likes

  • 593 Views
  • 2 replies
  • 0 likes