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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115407 Views

27 replies

4 likes

  • 115407 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

231969 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 231969 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591662 Views

79 replies

3 likes

  • 591662 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485898 Views

580 replies

42 likes

Account
Free
  • 485898 Views
  • 580 replies
  • 42 likes

Local files won't play, receiving "The track is not available" message on Android phone.

It's worked fine before! I've never had this issue until now. My local files will not play on my mobile phone, no matter what I do and how hard I try. Local files that I had downloaded before worked fine, and then I went and cleared the cache on my p...

Newbie

It's worked fine before! I've never had this issue until now. My local files will not play on my mobile phone, no matter what I do and how hard I try. Local files that I had downloaded before worked ...

navid_ka

Newbie

1929 Views

4 replies

0 likes

  • 1929 Views
  • 4 replies
  • 0 likes

Some Local Files glitches

Some of the mixtapes I have in my playlist seem to not be working, One time it will, but sometimes it wont. The track will play slow and fast and the beat and things will be off. I tried taking them off and then putting them back in. At first it work...

Casual Listener

Some of the mixtapes I have in my playlist seem to not be working, One time it will, but sometimes it wont. The track will play slow and fast and the beat and things will be off. I tried taking them ...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

playlist gone?

Hi my playlist whas suddenly gone or deleted ? How can i fix this?

Newbie

Hi my playlist whas suddenly gone or deleted ? How can i fix this?

Peter__

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Streaming on Android phone

Just started using a few weeks ago. Create the playlist on my computer, installed app on mobile phone and started using. But I noticed the songs were downloaded to my phone instead of streaming. I want to stream instead. How is this suppose to work?

Casual Listener

Just started using a few weeks ago.  Create the playlist on my computer, installed app on mobile phone and started using.  But I noticed the songs were downloaded to my phone instead of str...

garyslowe

Casual Listener

934 Views

4 replies

0 likes

  • 934 Views
  • 4 replies
  • 0 likes

Solved!! Temporary Error when Merging Accounts

Hi. I can no longer log onto spotify using my android phone. It tells me there's a temporary error when merging accounts. After i've logged in using Facebook and then there's an annoying second log in screen where this error message pops up. Reinstal...

Casual Listener

Hi. I can no longer log onto spotify using my android phone. It tells me there's a temporary error when merging accounts. After i've logged in using Facebook and then there's an annoying second log i...

Peter__

Community Legend

1436 Views

4 replies

0 likes

  • 1436 Views
  • 4 replies
  • 0 likes

Add playback controls in the Android notification area

Could you find folks add some playback controls in the android notification area? "Play/Pause"and "Next Song"should do fine. Most music apps do something like this, it's conspicuously absent in Spotify.

Regular

Could you find folks add some playback controls in the android notification area? "Play/Pause"and "Next Song"should do fine. Most music apps do something like ...

SirCmpwn

Regular

1638 Views

2 replies

0 likes

  • 1638 Views
  • 2 replies
  • 0 likes

Solved!! No sound in my galaxy Note 10.1 with spotify

Hi, I use the last version of spotify from google play and since I have not sound in spotify. I try to uninstall and reinstall spotify but no change. I use Android 4.1.1 on my Samsung galaxy note 10.1. Thx for your help

Casual Listener

Hi,   I use the last version of spotify from google play and since I have not sound in spotify. I try to uninstall and reinstall spotify but no change. I use Android 4.1.1 on my Samsung gala...

abacari

Casual Listener

1540 Views

2 replies

0 likes

  • 1540 Views
  • 2 replies
  • 0 likes

Premium not working

This applies to both my laptop and Android device. I paid just an hour ago, and all my playlists are still there but I cannot play any of them. When I try to re-download my playlists or play a song it says I need to upgrade to Premium, of which I alr...

Casual Listener

This applies to both my laptop and Android device. I paid just an hour ago, and all my playlists are still there but I cannot play any of them. When I try to re-download my playlists or play a song i...

Peter__

Community Legend

1320 Views

6 replies

2 likes

  • 1320 Views
  • 6 replies
  • 2 likes

Will not log in on my phone

Hey folks, Spotify has somehow logged out on my phone and when I try to log back in it flicks onto my account for a split second, then goes back to the start of the log in page...any ideas?Is a Samsung Galaxy S3...was working fine until yesterday aft...

Newbie

Hey folks, Spotify has somehow logged out on my phone and when I try to log back in it flicks onto my account for a split second, then goes back to the start of the log in page...any ideas?Is a&nbs...

licenced

Community Legend

788 Views

2 replies

0 likes

  • 788 Views
  • 2 replies
  • 0 likes

keep getting facebook pop up

When I try to log in from either of two android devices it asks for a second log in relating to Facebook. If I cancel, it logs me out, if I log in it logs me out.

Regular

When I try to log in from either of two android devices it asks for a second log in relating to Facebook. If I cancel, it logs me out, if I log in it logs me out.

licenced

Community Legend

1281 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Syncing/Downloading One Song at a Time? (Premium)

I purchased Spotify Premium just yesterday, so the whole concept of things is new to me, so I apologise if I sound too much like a newbie with this problem. Basically, I have synced all of my songs to my Android device on the Spotify App, with over 4...

Regular

I purchased Spotify Premium just yesterday, so the whole concept of things is new to me, so I apologise if I sound too much like a newbie with this problem. Basically, I have synced all of my songs t...

Liam

Community Legend

2512 Views

3 replies

1 likes

  • 2512 Views
  • 3 replies
  • 1 likes

Play Spotify on Samsung tab?

When I play Spotify on my Samsung Tab I want the picture to rotate. How do I do this?

Newbie

When I play Spotify on my Samsung Tab I want the picture to rotate. How do I do this?

Peter__

Community Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Periodic but very brief audio pops and cutouts

My device is a 32GB Samsung Galaxy Nexus on Verizon. Android version is 4.2.2 (Jelly Bean). Whether I'm streaming content over 4G LTE or WiFi *or* listening to content that I have downloaded onto the device, I periodically get cutouts in the audio. I...

Casual Listener

My device is a 32GB Samsung Galaxy Nexus on Verizon.   Android version is 4.2.2 (Jelly Bean).   Whether I'm streaming content over 4G LTE or WiFi *or* listening to content that I ha...

Chance1320

Casual Listener

525 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Cant login spotify on Samsung galaxy s3.. via facebook

yesterday spotify was working fine on my phone, but today when i woke up, i had to relog in... so i pressed log in with facebook on my android, and it said logging in.... and showed my playlist for about 2 seconds, then went to another screen that sa...

Newbie

yesterday spotify was working fine on my phone, but today when i woke up, i had to relog in... so i pressed log in with facebook on my android, and it said logging in.... and showed my playlist for a...

ostrowj

Newbie

1377 Views

5 replies

0 likes

  • 1377 Views
  • 5 replies
  • 0 likes

sf

Hi when I first downloaded spotify i did through virginmedia as i was on top package jus for broadband i got it free and vip.. Also permanent. I've recently down graded on my package but is it fair that virgin are making me download it again but this...

Casual Listener

Hi when I first downloaded spotify i did through virginmedia as i was on top package jus for broadband i got it free and vip.. Also permanent. I've recently down graded on my package but is it fair t...

Joe

Community Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Synchronization of my personal musics.

Hello. You said that or saying, there are no limits of synchronization of our personal musics on an android device. I was able to notice that it was false because in every synchronization the level of storage decreases. It is normal?That I shall have...

Casual Listener

Hello. You said that or saying, there are no limits of synchronization of our personal musics on an android device. I was able to notice that it was false because in every synchronization the lev...

Peter__

Community Legend

626 Views

3 replies

0 likes

  • 626 Views
  • 3 replies
  • 0 likes

Personnal Music Syncronisation

Hello ! (Sorry for my english :p) I try to syncronise my own music from my computer on spotify on my Galaxy S3 but I not sucess! Wi-fi doesn't detect my phone ... I tried to restart spotify on my phone and on my computer but in vain ... I can listen ...

Newbie

Hello ! (Sorry for my english :p)   I try to syncronise my own music from my computer on spotify on my Galaxy S3 but I not sucess! Wi-fi doesn't detect my phone ... I tried to restart spot...

Taylor

Community Legend

591 Views

2 replies

0 likes

  • 591 Views
  • 2 replies
  • 0 likes

Homescreen widget invisible on my S4

I just switched to a Samsung Galaxy S4, and when I try to add the home screen widget for Spotify, it's invisible. Has anybody experienced this, or have I just done something stupid?

Newbie

I just switched to a Samsung Galaxy S4, and when I try to add the home screen widget for Spotify, it's invisible. Has anybody experienced this, or have I just done something stupid? 

931 Views

0 replies

0 likes

  • 931 Views
  • 0 replies
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Problem with spotify app.

I can't open spotify app.

Music Fan

I can't open spotify app.

jacob_tullis

Music Fan

637 Views

2 replies

0 likes

  • 637 Views
  • 2 replies
  • 0 likes

Android app crashes while i scroll through playlist

Hey,So whenever I scroll through the songs in a playlist the app crashes. Also it doesn't save my login info and i have to relogin each time. I've tried reinstalling the all but it didn't change. I don't know if this is important but it seems to have...

Newbie

Hey, So whenever I scroll through the songs in a playlist the app crashes. Also it doesn't save my login info and i have to relogin each time. I've tried reinstalling the all but it didn't change....

Joe

Community Legend

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes