Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111498 Views

26 replies

3 likes

  • 111498 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224323 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224323 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581640 Views

79 replies

3 likes

  • 581640 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478804 Views

577 replies

40 likes

Account
Free
  • 478804 Views
  • 577 replies
  • 40 likes

galaxy ace and tablet

Hi started having a problem logging in. Each time I go onto my spotify app, it asks me to log in via facebook. I do this and once logged in it goes to my play list for seconds then goes back to log in page. Whats the problem? Cheers bairdy

Visitor

Hi started having a problem logging in. Each time I go onto my spotify app, it asks me to log in via facebook. I do this  and once logged in it goes to my play list for seconds then goes back to...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

Downloaded Playlists

Hi. when i started spotify on my phone today i noticed that all of my downloadedd playlists were missing. i wanna know why! now i have to download them all over again! i need my downloaded playlists because where i live i have really crapy reception.

Casual Listener

Hi. when i started spotify on my phone today i noticed that all of my downloadedd playlists were missing.  i wanna know why! now i have to download them all over again! i need my downloaded pl...

yellow160

Gig Goer

845 Views

3 replies

0 likes

  • 845 Views
  • 3 replies
  • 0 likes

Solved!! Songs not playing

After disappointment playing local files on my desktop, I tried the Android app. Got Premium, started the app, hit play - and nothing. Playlists are shown, Spotify brings up the media window with song title etc. but no music. Relogged, still no music...

Regular

After disappointment playing local files on my desktop, I tried the Android app. Got Premium, started the app, hit play - and nothing.   Playlists are shown, Spotify brings up the media window...

pndrev

Regular

2541 Views

7 replies

0 likes

  • 2541 Views
  • 7 replies
  • 0 likes

Playing multiple playlists at once.

So... today I was out cutting grass and I was switching from one playlist to another, and I thought it was switching back to the previous playlist, but it turns out that both playlists were playing at the same time.I don't know how I got that to happ...

Newbie

So... today I was out cutting grass and I was switching from one playlist to another, and I thought it was switching back to the previous playlist, but it turns out that both playlists were playing a...

Liam

Community Legend

772 Views

1 replies

0 likes

  • 772 Views
  • 1 replies
  • 0 likes

How to change playlist order and where is shuffle play?

I have a premium account. Neither online nor on my androir phone can I change the order of a playlist or use shuffle play. Those options do not appear. How come?

Casual Listener

I have a premium account. Neither online nor on my androir phone can I change the order of a playlist or use shuffle play. Those options do not appear. How come?

Mindyfromork

Casual Listener

1445 Views

5 replies

0 likes

  • 1445 Views
  • 5 replies
  • 0 likes

Playlist loading

Anyone having the playlistloading, nowadays?

Casual Listener

Anyone having the playlistloading, nowadays?

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

no premium

I brought Spotify premium today and at the spotify Website i have premium and on my smartphone is a notification, that i don't have premium -.-

Newbie

I brought Spotify premium today and at the spotify Website i have premium and on my smartphone is a notification, that i don't have premium -.-

user-removed

Not applicable

1336 Views

9 replies

0 likes

  • 1336 Views
  • 9 replies
  • 0 likes

My account does not recognise PREMIUM

I think it is because I have made a duplicate account through Facebook. Any advise???

Newbie

I think it is because I have made a duplicate account through Facebook. Any advise???

Peter__

Community Legend

476 Views

2 replies

0 likes

  • 476 Views
  • 2 replies
  • 0 likes

Limit to songs downloaded onto Android tablet, confused

I read this on a Solutions page- "You can have up to 3,333 tracks from the Spotify streaming catalogue synced for offline use, on each of up to 3 computers/devices at any time." But on my Android tablet it says it can't download anymore, there's abou...

Regular

I read this on a Solutions page- "You can have up to 3,333 tracks from the Spotify streaming catalogue synced for offline use, on each of up to 3 computers/devices at any time." But on my Androi...

chelsea8787

Regular

863 Views

2 replies

0 likes

  • 863 Views
  • 2 replies
  • 0 likes

Different number of Songs on Android vs OSX

On my Android phone (HTC One X) it states that I have 443 songs in my playlist. However on the desktop it states that I have 348 songs. The desktop is correct (as there were some duplicates I removed) ... how do I get them to match up? Thanks

Regular

On my Android phone (HTC One X) it states that I have 443 songs in my playlist. However on the desktop it states that I have 348 songs.   The desktop is correct (as there were some duplicate...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Titles appear as loading

Hey guys,a few titels in my starred playlist appeared as loading the whole time. I could play them but neither titels nor artist or cover were shown.Figured out, I added a song with a "ß" ("german" sharp s) in the title, which transfered to a black s...

Newbie

Hey guys, a few titels in my starred playlist appeared as loading the whole time. I could play them but neither titels nor artist or cover were shown. Figured out, I added a song with a "ß" ...

393 Views

0 replies

1 likes

  • 393 Views
  • 0 replies
  • 1 likes

premium update

Just updated my Spotify to premium and have receipt of payment. When trying to download I am being asked to update AGAIN to premium. Have deleted and re installed app but having same problem. Using Samsung Galaxy S4.

Casual Listener

Just updated my Spotify to premium and have receipt of payment. When trying to download I am being asked to update AGAIN to premium. Have deleted and re installed app but having same problem. Using S...

Peter__

Community Legend

1155 Views

7 replies

0 likes

  • 1155 Views
  • 7 replies
  • 0 likes

Removing phone from offline devices

I will be getting a new phone tomorrow and would like to know if there is an easy way to disconnect my old phone from spotify and add my new phone to my offline devices. I know that only 3 offline devices are allowed per account. I have spotify premi...

Casual Listener

I will be getting a new phone tomorrow and would like to know if there is an easy way to disconnect my old phone from spotify and add my new phone to my offline devices.   I know that only 3 off...

klmuell2

Casual Listener

585 Views

2 replies

0 likes

  • 585 Views
  • 2 replies
  • 0 likes

Playlist download is stuck at 33%

Playing the first "grayed out" track seems to get the downloader unstuck. This issue has been vexing me for some time! -Ethan

Regular

Playing the first "grayed out" track seems to get the downloader unstuck.  This issue has been vexing me for some time!   -Ethan

588 Views

0 replies

0 likes

  • 588 Views
  • 0 replies
  • 0 likes

HELP: What is the best way to get my offline tracks onto my 32 gb card?

I tried the clear cache, un install, reinstall and yet the spotify app continues to put the downloaded tunes onto my internal storage of 5 gbs instead of my 32 gb card (29 gbs free) card. I miss the daysof being able to select for ourselves the sd ca...

Roadie

I tried the clear cache, un install, reinstall and yet the spotify app continues to put the downloaded tunes onto my internal storage of 5 gbs instead of my 32 gb card (29 gbs free) card. I miss the ...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

Solved!! I can't get rid of Starred songs that I have deleted from my desktop app

So I have Spotify on my desktop. I used to have around slightly over a thousand songs starred.Getting sick of it, I removed all of them and started again.Problem is, my phone still says I have a metric butt ton of songs still starred, when I don't. I...

Casual Listener

So I have Spotify on my desktop. I used to have around slightly over a thousand songs starred. Getting sick of it, I removed all of them and started again. Problem is, my phone still says I hav...

Henaree

Casual Listener

898 Views

2 replies

0 likes

  • 898 Views
  • 2 replies
  • 0 likes

Who ever is in charge of the mobile Spotify applications, read this!

Please read the comments in this thread:http://www.swedroid.se/officiella-apparna-for-twitter-och-spotify-uppdateras/#comments (It's in Swedish fyi, men det borde väl inte vara något problem?) I need to know what the problem is. What's taking so long...

Music Fan

Please read the comments in this thread: http://www.swedroid.se/officiella-apparna-for-twitter-och-spotify-uppdateras/#comments   (It's in Swedish fyi, men det borde väl inte vara något probl...

nikee93

Music Fan

1026 Views

4 replies

2 likes

  • 1026 Views
  • 4 replies
  • 2 likes

Can't Login at Galaxy S2

Hi today I went to the gym and Spotify didn't worked at my Handy, but it still works on my PC. I reinstalled the App, changed password but it still doesn't works always shown "wrong username/wrong password" I login via facebook any help?

Casual Listener

Hi today I went to the gym and Spotify didn't worked at my Handy, but it still works on my PC. I reinstalled the App, changed password but it still doesn't works always shown "wrong username/wrong pa...

Noxplode

Casual Listener

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Help: "Now playing" popup showing wrong song

I'm using a Samsung Galaxy Note 10.1, unrooted. When a new song begins, the "Now playing" popup is consistently wrong, usually showing the details of the song that just ended rather than the new one beginning like it should. Any suggestions?

Regular

I'm using a Samsung Galaxy Note 10.1, unrooted. When a new song begins, the "Now playing" popup is consistently wrong, usually showing the details of the song that just ended rather than the new one ...

816 Views

0 replies

0 likes

Now playing
  • 816 Views
  • 0 replies
  • 0 likes

Ext sd card storage working

I've seen some comment that the feature whereby the app would choose the location with most avail storage upon install wasn't working. Possibly that was in 5.12 and fixed since then. I have Android 4.1.2 on an S3. This morning I had 5.13.63 and the s...

Casual Listener

I've seen some comment that the feature whereby the app would choose the location with most avail storage upon install wasn't working. Possibly that was in 5.12 and fixed since then. I have Android 4...

KevinH51

Casual Listener

1093 Views

3 replies

0 likes

  • 1093 Views
  • 3 replies
  • 0 likes