sync error unknown error

puppamc · 2013-05-09

Hi since upgrading to the latest android version i cannot seem to sync any playlists to the phone as every time the app closes it brings up an unknown error and it has de-synced all my playlists which is now becoming quite frustrating as i have about 1500 songs synced to my phone

Please can someone get back to me on this as i am a heavy user of spotify and its horrorble not having the offline access when i am out

Adam · 2013-05-09

If you haven't already, it's worth trying a clean reinstallation. 'Unknown errors' are generally fixed with that.

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For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

puppamc · 2013-05-09

Just tried and still no luck every time the process closes it cleans all the data off and i get this message

Adam · 2013-05-09

Hmm, that's strange. Get in touch here and one of our support team will be able to do more extensive troubleshooting. If you get an automated response, reply back to it directly.

--------------------------------------------------------------

For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

puppamc · 2013-05-09

Many thanks for your help

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