Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375399 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I signed up for spotify premium and my credit card was billed but my premium will not activate its been 7 hours
I signed up for spotify premium and my credit card was billed but my premium will not activate its been 7 hours
Community Legend
533 Views
4 replies
0 likes
When playing certain songs (eg. "The Pusher" by Blind Mellon) playback stops after ~30 seconds. This happens with the streaming and downloaded versions of the same track, and sometimes displays the error "this track is not available". It only happens...
When playing certain songs (eg. "The Pusher" by Blind Mellon) playback stops after ~30 seconds. This happens with the streaming and downloaded versions of the same track, and sometimes displays the e...
Community Legend
474 Views
1 replies
0 likes
I have just noticed after the recent update that my offline / downloaded playlists are no longer showing within my mobile spotify app. These were previously saved to my SD card and the SD card is still full with all of the song data however Spotify c...
I have just noticed after the recent update that my offline / downloaded playlists are no longer showing within my mobile spotify app. These were previously saved to my SD card and the...
Casual Listener
996 Views
6 replies
1 likes
Hi, I have a fair few songs downloaded offline on my Mac, but I'd like to transfer those songs to my Android phone without re-downloading them, as I've almost used my data allowance. Unfortunately, connecting my phone to Wifi isn't doable because, we...
Hi, I have a fair few songs downloaded offline on my Mac, but I'd like to transfer those songs to my Android phone without re-downloading them, as I've almost used my data allowance. Unfortunately, c...
Community Legend
1819 Views
1 replies
0 likes
I am not new to Spotify but I have never put in much effort to how it works, just used it at a surface level. I have just got the trial premium and will purchase it once the 30 days is complete. But on my andriod tablet I cannot view apps I have on m...
I am not new to Spotify but I have never put in much effort to how it works, just used it at a surface level. I have just got the trial premium and will purchase it once the 30 days is compl...
Community Legend
446 Views
1 replies
0 likes
I have done some search here but I did not found an answer to this. When I’m listening to streaming on a radio station and I don’t know the song that’s proposed, as anyone, I might listen to it a little bit for a few seconds until I decide what to do...
I have done some search here but I did not found an answer to this. When I’m listening to streaming on a radio station and I don’t know the song that’s proposed, as anyone, I might listen to...
Regular
2234 Views
5 replies
0 likes
Just recently purchased Premium (after a horrid incident with my Facebook being deactivated and being charged twice before being refunded (staff made it easy, the client didn't. :C)) and I've discovered that my Android client won't allow me to stream...
Just recently purchased Premium (after a horrid incident with my Facebook being deactivated and being charged twice before being refunded (staff made it easy, the client didn't. :C)) and I've discove...
Community Legend
531 Views
1 replies
0 likes
on the future do we intend to improve the limit of 3333 file dowload on the device ?P.S.once download an album ,for example W.A.Mozart ,idfi downolad other album ,i have problem with cover :paly a titele and see an other cover ...non didived by album...
on the future do we intend to improve the limit of 3333 file dowload on the device ? P.S.once download an album ,for example W.A.Mozart ,idfi downolad other album ,i have problem with cover :paly a ...
Casual Listener
614 Views
3 replies
0 likes
Any body figure out how to fix the "not continuosly" playing problem? its been working fine for over a year and a half.... and now for some reason it no longer works. Yes, I tried a clean install.
Any body figure out how to fix the "not continuosly" playing problem? its been working fine for over a year and a half.... and now for some reason it no longer works. Yes, I tried a clean install.&nb...
357 Views
0 replies
2 likes
For some reason today my both Android devices (Samsung Galaxy & Nexus 7) didn't allow me to play the downloaded tracks offline even though I'm up to date with my payments for the Premium subscription. Is it a bug or is a business decission to not all...
For some reason today my both Android devices (Samsung Galaxy & Nexus 7) didn't allow me to play the downloaded tracks offline even though I'm up to date with my payments for the Premium su...
Casual Listener
779 Views
6 replies
0 likes
Is facebook trying to take over the universe? I dont even understand what my spotify is doing on my phone. I log in then it shows my playlists then a screen comes up that says "get better recomendations by logging in with facebook" or something like ...
Is facebook trying to take over the universe? I dont even understand what my spotify is doing on my phone. I log in then it shows my playlists then a screen comes up that says "get better recomendati...
Spotify
1313 Views
7 replies
0 likes
Hi, I have synchronized a lot of good, local stored music via Spotify playlists on my Samsung Galaxy S3 from my old PC (which is broken now and consequently all my locally stored music is gone) .Now I have a new PC and want to sync my "locally stored...
Hi, I have synchronized a lot of good, local stored music via Spotify playlists on my Samsung Galaxy S3 from my old PC (which is broken now and consequently all my locally stored ...
356 Views
0 replies
0 likes
Local files from my pc that I sync onto my S3 won't play. Well it will play but only for a few seconds then skip on to the next track. While it's doing this I would notice that the playtime would show some crazy number like -7593:5 out of 3:25 second...
Local files from my pc that I sync onto my S3 won't play. Well it will play but only for a few seconds then skip on to the next track. While it's doing this I would notice that the playtime would sho...
Casual Listener
758 Views
3 replies
0 likes
Hello, Since the last update, I have not been able to sync wirelessly (via Wifi from PC to Android), so that I can sync my local tracks. Enabling the wifi on my phone, my device does not show up on the desktop (windows 7, ethernet) client. This used ...
Hello, Since the last update, I have not been able to sync wirelessly (via Wifi from PC to Android), so that I can sync my local tracks. Enabling the wifi on my phone, my device doe...
Music Fan
1079 Views
4 replies
0 likes
I have no idea what you guys are doing in your software developement team, but all i can say is that you can do far better!LET ME TELL YOU MY STORY:first of all - my device: Samsung Galaxy S2 with 4.1.2 Jelly Bean + Touch wiz ( stock ROM ) So i just ...
I have no idea what you guys are doing in your software developement team, but all i can say is that you can do far better! LET ME TELL YOU MY STORY: first of all - my device: Samsung Galaxy S2...
Community Legend
876 Views
1 replies
1 likes
My Spotify on my Galaxy Tab has a gray overlay on the screen. It was not there until my 2 day trial expired. I upgraded to Premium, but the gray overlay is still there. I can navigate and playa song, but it is all covered over by the gray "film".Albu...
My Spotify on my Galaxy Tab has a gray overlay on the screen. It was not there until my 2 day trial expired. I upgraded to Premium, but the gray overlay is still there. I can naviga...
Community Legend
1367 Views
2 replies
0 likes
I'm very upset with the new changes to the Spotify upgrade.I cannot use the shuffle option for the artist's entire music library.Shuffle only works on one album.Shuffle plays all the songs on one album rather than jump all around the catalogue.WTF?
I'm very upset with the new changes to the Spotify upgrade.I cannot use the shuffle option for the artist's entire music library.Shuffle only works on one album.Shuffle plays all the songs on one alb...
Casual Listener
606 Views
3 replies
2 likes
can i play synced songs in offline mode in a week, on a vacation forexample?
can i play synced songs in offline mode in a week, on a vacation forexample?
Community Legend
714 Views
3 replies
0 likes
New Update - Spotify for Android 0.5.12.54 now available in Google Play. Release notes - EXACTLY THE SAME AS THE PREVIOUS VERSION!! Oh really Spotify, so absolutely nothing has changed between this version and the last version? Publishing release not...
New Update - Spotify for Android 0.5.12.54 now available in Google Play. Release notes - EXACTLY THE SAME AS THE PREVIOUS VERSION!! Oh really Spotify, so absolutely nothing has ...
Spotify Legend
1488 Views
3 replies
0 likes
What's new in this version: - Fixed: An occasional problem that could remove offline playlists from the device.
What's new in this version: - Fixed: An occasional problem that could remove offline playlists from the device.
Spotify Legend
2576 Views
8 replies
2 likes
