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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Please buffer both the current and the next track

Very often when I'm driving I pass through areas with only Edge cell phone coverage. This is fine if the current track is playing since the complete track seems to be buffered well in advance. But if the track ends and a new track is started while in...

Casual Listener

Very often when I'm driving I pass through areas with only Edge cell phone coverage. This is fine if the current track is playing since the complete track seems to be buffered well in advance. But if...

337 Views

0 replies

2 likes

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Playback stops - Pressing play starts track but no sound

Ok. Scenario: * I got premium * I got this issue with synced tracks AND streaming tracks * A song "starts" (no sound) * Pressing pause resets the "track position" progress bar to 0:00 * Pressing play starts the track position progress bar but no soun...

Music Fan

Ok.   Scenario:  * I got premium  * I got this issue with synced tracks AND streaming tracks  * A song "starts" (no sound)  * Pressing pause resets the "track pos...

Hvornum

Music Fan

531 Views

1 replies

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Spotify does not work properly when the device's screen is off

I've observed this behavior on 2 Samsung Galaxy Nexus's, both with the stock, unmodified 4.1.1. When the screen is off, Spotify's downloads/syncing chug along extremely slowly, and it also can't maintain a solid stream at any quality level (it pauses...

Newbie

I've observed this behavior on 2 Samsung Galaxy Nexus's, both with the stock, unmodified 4.1.1.   When the screen is off, Spotify's downloads/syncing chug along extremely slowly, and it also...

Joe

Community Legend

735 Views

2 replies

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Listening spotify offline on Android phone

Hello, I cannot listen spotify when I am offline on my phone. How can I still listen spotify while being offline on my android phone? Thanks

Newbie

Hello,    I cannot listen spotify when I am offline on my phone.  How can I still listen spotify while being offline on my android phone?    Thanks 

Richard

Community Legend

503 Views

1 replies

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nothing will play

I'm new to spotify. Loved it, but today it said my free trial was over and I had to upgrade to premium for on demand mobile streaming. I have signed up for the unlimited package and also reinstalled the app, but am still unable to play anything, just...

Casual Listener

I'm new to spotify. Loved it, but today it said my free trial was over and I had to upgrade to premium for on demand mobile streaming. I have signed up for the unlimited package and also reinstalled ...

Marco

Community Legend

528 Views

4 replies

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nouvelles conditions générales Offline

bonjour, je lis depuis ce matin que vous changez les conditions d'utilisations pour supprimer l'achat en ligne de titres via spotify et supprimer aussi la syncronisation hors ligne. cela afin de faire uniquement du streaming. mon abonnement arrive a ...

Newbie

bonjour,   je lis depuis ce matin que vous changez les conditions d'utilisations pour supprimer l'achat en ligne de titres via spotify et supprimer aussi la syncronisation hors ligne. cela a...

Peter__

Community Legend

363 Views

1 replies

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Undownload vs Unsubscribe

Hi Playlists I have created and downloaded I can undownload. Playlists I have downloaded that are not my own, I do not get the unload option, but unsubscribe. This on my android mobile. I do not want to unsubscribe, but just remove the download. Can ...

Casual Listener

Hi   Playlists I have created and downloaded I can undownload.   Playlists I have downloaded that are not my own, I do not get the unload option, but unsubscribe. This on my android...

589 Views

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Does it cost money to "download" the spotify Lists in the mobile Phone?

Does it cost money to "download" the spotify Lists in the mobile Phone? Thank you very much, need to know.I'm just using the 30day trial of the premium version

Casual Listener

Does it cost money to "download" the spotify Lists in the mobile Phone?  Thank you very much, need to know. I'm just using the 30day trial of the premium version 🙂

Marco

Community Legend

35146 Views

1 replies

1 likes

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Can't play local files on Android (Galaxy S3) phone

Hi, I just signed up for Spotify with a trial Premium membership. Spotify on my Macbook imported all my local (iTunes) files, and it can play them well on the desktop. I downloaded the Spotify Android app, and synced a playlist of Spotify songs (i.e....

Newbie

Hi,   I just signed up for Spotify with a trial Premium membership.  Spotify on my Macbook imported all my local (iTunes) files, and it can play them well on the desktop.  I downlo...

379 Views

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Android

Hello. I signed up for the 30 days free Spotify trail, but can't get it to work on my Android. When I try to play a song it says it's not possible and comes up with the solution to "Get Premium" (which I have). So I click on this and I am taken to a ...

Newbie

Hello. I signed up for the 30 days free Spotify trail, but can't get it to work on my Android. When I try to play a song it says it's not possible and comes up with the solution to "Get Premium" (w...

Peter__

Community Legend

337 Views

1 replies

0 likes

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I download playlists, but they un-download themselves...?

I download playlists, but the next day they are undownloaded on my Android phone. Any solutions?

Music Fan

I download playlists, but the next day they are undownloaded on my Android phone. Any solutions?

Peter__

Community Legend

441 Views

1 replies

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hi

i can not get my lg lucid android 2.3 to play the next song on my playlist i tryed everything i could to get it to work.but it does not work.i can not even shuffle through the songs the only thing i can do is keep going into my list and do each song ...

Newbie

i can not get my lg lucid android 2.3 to play the next song on my playlist i tryed everything i could to get it to work.but it does not work.i can not even shuffle through the songs the only thing i ...

204 Views

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Solved!! Spotify App for Kindle Fire HD in UK

Sorry to possibly be repeating a question, but the silence on this subject is deafening wherever I try to discover a definitive answer ANYWHERE on the internet . . . Will the US Spotify App work on a Kindle Fire HD in UK and, if not, are there any pl...

Music Fan

Sorry to possibly be repeating a question, but the silence on this subject is deafening wherever I try to discover a definitive answer ANYWHERE on the internet . . . Will the US S...

Kshaky

Music Fan

22746 Views

12 replies

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Some local files 'unavailable' to play on android.

I recently bought the Pump it Up workout album from Ministry of Sound via itunes and there are 34 tracks. I went into spotify (premium) on my laptop and went into local files and transferred the album into my 'running' playlist which at the moment on...

Casual Listener

I recently bought the Pump it Up workout album from Ministry of Sound via itunes and there are 34 tracks. I went into spotify (premium) on my laptop and went into local files and transferred the albu...

licenced

Community Legend

525 Views

3 replies

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Superuser Contribution Micro pauses and clicking sound during playback

Got a new Spotify App ugrade yesterday on my HTC One S. After the upgrade the songs are littered with micro pauses and clicking sounds. Does not matter if the song is downloaded or streamed. The background noise and the micro pauses makes listening t...

Casual Listener

Got a new Spotify App ugrade yesterday on my HTC One S. After the upgrade the songs are littered with micro pauses and clicking sounds. Does not matter if the song is downloaded or streamed. T...

Jeremy

Spotify Legend

2163 Views

5 replies

3 likes

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mobile device keeps "pausing" playback

not actually pausing, but on specific/particular songs, the music stops being audible.

Casual Listener

not actually pausing, but on specific/particular songs, the music stops being audible.

ngleichman

Casual Listener

490 Views

1 replies

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How does Spotify not have Notification Controls Yet?

How has this not been implemented yet? How has basically nothing NEW been implemented into the App yet. It's starting to seem that you don't really care about Android. I like Spotify as much as the next person but It's almost been 6 Months and it sti...

Regular

How has this not been implemented yet? How has basically nothing NEW been implemented into the App yet. It's starting to seem that you don't really care about Android. I like Spotify as much as the n...

X_N_

Regular

807 Views

2 replies

1 likes

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Time for Spotify to cut their loses and start again?

I'm rapidly coming to the conclusion that maybe the best way forward is for Spotify to throw away the current Android client (like they did once before) and start again from scratch. It's obvious that the current Android client is way too complex and...

Community Legend

I'm rapidly coming to the conclusion that maybe the best way forward is for Spotify to throw away the current Android client (like they did once before) and start again from scratch. It's obvious tha...

eva27

Casual Listener

861 Views

4 replies

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problem with downloaded playlists

I have problem with the playlists i all ready downloaded. They keep disapearing from my galaxy 3 , so i cant play them offline

Newbie

I have problem with the playlists i all ready downloaded. They keep disapearing from my galaxy 3 , so i cant play them offline

SteveBrammer

Community Legend

300 Views

1 replies

1 likes

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downloaded playlists not available in flight mode

When i sync playlists so that I can listen to them offline on my galaxy note they disappear when i put the phone in to flight mode. I have some old downloaded playlists appearing, but any new ones that i try and sync do not appear. When i connect the...

Newbie

When i sync playlists so that I can listen to them offline on my galaxy note they disappear when i put the phone in to flight mode.   I have some old downloaded playlists appearing, but any ...

422 Views

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