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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386397 Views

544 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8011 Views

0 replies

7 likes

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Lyssna på spotify på mobilen

Hej!' Vi har spotify premium, men kan bara lyssna via datorn. Via mobiler har det slutat att fungera. Det slutade för ca en vecka sedan (samsung galaxy SII och SIII). Vad ska vi göra?

Newbie

Hej!'   Vi har spotify premium, men kan bara lyssna via datorn. Via mobiler har det slutat att fungera. Det slutade för ca en vecka sedan (samsung galaxy SII och SIII). Vad ska vi göra?

skaris

Regular

544 Views

1 replies

0 likes

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Empty playlists. Only radio works, but not from playlists.

DescriptionPlaylists are empty on my Android device. Following all steps above do not help.What are the steps you took to get to the error/issue?Open Spotify on AndroidSelect a random playlist, synced or not.Open itIt's emptyWhat I expected to happen...

Visitor

Description Playlists are empty on my Android device. Following all steps above do not help. What are the steps you took to get to the error/issue? Open Spotify on Android Select a random playl...

332 Views

0 replies

0 likes

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I'm getting sick and tired of this. Offline files location.

I have a ricomagic hooked up to my telly which I mostly use for spotify.When I first installed it a couple of months ago I could only download to the internal memory (2gb)So to work around this, I swapped the external sd and internal memory. Voila, 3...

Casual Listener

I have a ricomagic hooked up to my telly which I mostly use for spotify. When I first installed it a couple of months ago I could only download to the internal memory (2gb) So to work around this, ...

Peter__

Community Legend

546 Views

3 replies

0 likes

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spotify premium notnactivated

I signed up for spotify premium and my credit card was billed but my premium will not activate its been 7 hours

Newbie

I signed up for spotify premium and my credit card was billed but my premium will not activate its been 7 hours

Peter__

Community Legend

573 Views

4 replies

0 likes

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playback stops - bug

When playing certain songs (eg. "The Pusher" by Blind Mellon) playback stops after ~30 seconds. This happens with the streaming and downloaded versions of the same track, and sometimes displays the error "this track is not available". It only happens...

Newbie

When playing certain songs (eg. "The Pusher" by Blind Mellon) playback stops after ~30 seconds. This happens with the streaming and downloaded versions of the same track, and sometimes displays the e...

Peter__

Community Legend

498 Views

1 replies

0 likes

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Downloaded playlists on my Android have disappeared - Galaxy S2

I have just noticed after the recent update that my offline / downloaded playlists are no longer showing within my mobile spotify app. These were previously saved to my SD card and the SD card is still full with all of the song data however Spotify c...

Casual Listener

I have just noticed after the recent update that my offline / downloaded playlists are no longer showing within my mobile spotify app.    These were previously saved to my SD card and the...

erictonito

Casual Listener

1064 Views

6 replies

1 likes

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Copy Cached Music From PC to Android

Hi, I have a fair few songs downloaded offline on my Mac, but I'd like to transfer those songs to my Android phone without re-downloading them, as I've almost used my data allowance. Unfortunately, connecting my phone to Wifi isn't doable because, we...

Newbie

Hi, I have a fair few songs downloaded offline on my Mac, but I'd like to transfer those songs to my Android phone without re-downloading them, as I've almost used my data allowance. Unfortunately, c...

Peter__

Community Legend

1841 Views

1 replies

0 likes

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Apps on Devices?

I am not new to Spotify but I have never put in much effort to how it works, just used it at a surface level. I have just got the trial premium and will purchase it once the 30 days is complete. But on my andriod tablet I cannot view apps I have on m...

Newbie

I am not new to Spotify but I have never put in much effort to how it works, just used it at a surface level.   I have just got the trial premium and will purchase it once the 30 days is compl...

Liam

Community Legend

464 Views

1 replies

0 likes

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How is the bandwidth used while frequently skipping songs on a radio streaming?

I have done some search here but I did not found an answer to this. When I’m listening to streaming on a radio station and I don’t know the song that’s proposed, as anyone, I might listen to it a little bit for a few seconds until I decide what to do...

Regular

I have done some search here but I did not found an answer to this.   When I’m listening to streaming on a radio station and I don’t know the song that’s proposed, as anyone, I might listen to...

tr32ck

Regular

2302 Views

5 replies

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Android Client won't let me stream my music!

Just recently purchased Premium (after a horrid incident with my Facebook being deactivated and being charged twice before being refunded (staff made it easy, the client didn't. :C)) and I've discovered that my Android client won't allow me to stream...

Casual Listener

Just recently purchased Premium (after a horrid incident with my Facebook being deactivated and being charged twice before being refunded (staff made it easy, the client didn't. :C)) and I've discove...

Peter__

Community Legend

542 Views

1 replies

0 likes

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dowloaded files

on the future do we intend to improve the limit of 3333 file dowload on the device ?P.S.once download an album ,for example W.A.Mozart ,idfi downolad other album ,i have problem with cover :paly a titele and see an other cover ...non didived by album...

Casual Listener

on the future do we intend to improve the limit of 3333 file dowload on the device ? P.S.once download an album ,for example W.A.Mozart ,idfi downolad other album ,i have problem with cover :paly a ...

gio_b

Casual Listener

628 Views

3 replies

0 likes

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No playing continuously

Any body figure out how to fix the "not continuosly" playing problem? its been working fine for over a year and a half.... and now for some reason it no longer works. Yes, I tried a clean install.

Visitor

Any body figure out how to fix the "not continuosly" playing problem? its been working fine for over a year and a half.... and now for some reason it no longer works. Yes, I tried a clean install.&nb...

364 Views

0 replies

2 likes

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Premium account not allowing me to play the downloaded tracks offline

For some reason today my both Android devices (Samsung Galaxy & Nexus 7) didn't allow me to play the downloaded tracks offline even though I'm up to date with my payments for the Premium subscription. Is it a bug or is a business decission to not all...

Casual Listener

For some reason today my both Android devices (Samsung Galaxy & Nexus 7)  didn't allow me to play the downloaded tracks offline even though I'm up to date with my payments for the Premium su...

u2space

Casual Listener

788 Views

6 replies

0 likes

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Help my android still wont let me stay logged in to spotify

Is facebook trying to take over the universe? I dont even understand what my spotify is doing on my phone. I log in then it shows my playlists then a screen comes up that says "get better recomendations by logging in with facebook" or something like ...

Music Fan

Is facebook trying to take over the universe? I dont even understand what my spotify is doing on my phone. I log in then it shows my playlists then a screen comes up that says "get better recomendati...

Sam

Spotify

1339 Views

7 replies

0 likes

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Can't sync local files + Last Update destroyed Lockscreen control etc.

Hi, I have synchronized a lot of good, local stored music via Spotify playlists on my Samsung Galaxy S3 from my old PC (which is broken now and consequently all my locally stored music is gone) .Now I have a new PC and want to sync my "locally stored...

Music Fan

Hi,    I have synchronized a lot of good, local stored music via Spotify playlists on my Samsung Galaxy S3 from my old PC (which is broken now and consequently all my locally stored ...

362 Views

0 replies

0 likes

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Synced Files Won't Play On Galaxy S3

Local files from my pc that I sync onto my S3 won't play. Well it will play but only for a few seconds then skip on to the next track. While it's doing this I would notice that the playtime would show some crazy number like -7593:5 out of 3:25 second...

Newbie

Local files from my pc that I sync onto my S3 won't play. Well it will play but only for a few seconds then skip on to the next track. While it's doing this I would notice that the playtime would sho...

hop3less

Casual Listener

773 Views

3 replies

0 likes

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Wireless Sync from Android to PC not working

Hello, Since the last update, I have not been able to sync wirelessly (via Wifi from PC to Android), so that I can sync my local tracks. Enabling the wifi on my phone, my device does not show up on the desktop (windows 7, ethernet) client. This used ...

Music Fan

Hello,   Since the last update, I have not been able to sync wirelessly (via Wifi from PC to Android), so that I can sync my local tracks.   Enabling the wifi on my phone, my device doe...

cybermaniac

Music Fan

1117 Views

4 replies

0 likes

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HOW TO: Saving to SD Card - ( 0.5.12.52 ) almost gave me cancer

I have no idea what you guys are doing in your software developement team, but all i can say is that you can do far better!LET ME TELL YOU MY STORY:first of all - my device: Samsung Galaxy S2 with 4.1.2 Jelly Bean + Touch wiz ( stock ROM ) So i just ...

Casual Listener

I have no idea what you guys are doing in your software developement team, but all i can say is that you can do far better! LET ME TELL YOU MY STORY: first of all - my device: Samsung Galaxy S2...

Taylor

Community Legend

889 Views

1 replies

1 likes

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gray overlay on screen

My Spotify on my Galaxy Tab has a gray overlay on the screen. It was not there until my 2 day trial expired. I upgraded to Premium, but the gray overlay is still there. I can navigate and playa song, but it is all covered over by the gray "film".Albu...

Newbie

My Spotify on my Galaxy Tab has a gray overlay on the screen.  It was not there until my 2 day trial expired.  I upgraded to Premium, but the gray overlay is still there.  I can naviga...

Taylor

Community Legend

1417 Views

2 replies

0 likes

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Artist Entire Library Shuffle No Longer Works

I'm very upset with the new changes to the Spotify upgrade.I cannot use the shuffle option for the artist's entire music library.Shuffle only works on one album.Shuffle plays all the songs on one album rather than jump all around the catalogue.WTF?

Casual Listener

I'm very upset with the new changes to the Spotify upgrade.I cannot use the shuffle option for the artist's entire music library.Shuffle only works on one album.Shuffle plays all the songs on one alb...

DennisC3737

Casual Listener

622 Views

3 replies

2 likes

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