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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

393723 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8336 Views

0 replies

7 likes

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What is the used bandwith of the app for Premium account?

I have only 3 GB of internet traffic per mounth, so I should know what is the quantity of data downloaded by Spotify app, per second or minute, during the use (listening of song). Thanks

Regular

I have only 3 GB of internet traffic per mounth, so I should know what is the quantity of data downloaded by Spotify app, per second or minute, during the use (listening of song).   Thanks &n...

Peter__

Community Legend

435 Views

1 replies

0 likes

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Audio normalisierung

Hallo wann kommt denn diese Feature für die Android App? Die Lieder unterscheiden sich leider stark in der Lautstärke

Casual Listener

Hallo wann kommt denn diese Feature für die Android App? Die Lieder unterscheiden sich leider stark in der Lautstärke 😞

frankw83

Casual Listener

1747 Views

1 replies

1 likes

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White screen and force close on startup

I just did a factory reset and a SD card format on my Samsung Galaxy S (2.2 froyo). I downloaded Spotify from Google Play and when I try to start it I get:1. White screen followed by vibration2. Two short vibrations3. Error message "The application S...

Casual Listener

I just did a factory reset and a SD card format on my Samsung Galaxy S (2.2 froyo). I downloaded Spotify from Google Play and when I try to start it I get: 1. White screen followed by vibration 2...

Spotify_Sucks

Newbie

621 Views

1 replies

0 likes

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Radio refuses to work

Hi there, I am currently running the latest version of the spotify android app(0.5.12.52) on my HTC DNA. I am a premium user, and I don't use the radio feature all too often, because it sucks up data like no other, but when I do, I would prefer if it...

Newbie

Hi there, I am currently running the latest version of the spotify android app(0.5.12.52) on my HTC DNA. I am a premium user, and I don't use the radio feature all too often, because it sucks up data...

318 Views

0 replies

0 likes

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android

I downloaded spotify to my samsung galaxy tablet. when i went to log on, it it asking me sign up for a premium membership. I can't get any of my music. How do i fix the problem

Newbie

I downloaded spotify to my samsung galaxy tablet.  when i went to log on, it it asking me sign up for a premium membership.  I can't get any of my music.  How do i fix the problem

Peter__

Community Legend

400 Views

1 replies

0 likes

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Logged out and can't log back in

I have the galaxy s 3 and I've been a premium member since December 26th-ish. Yesterday or the day before, I clicked on the spotify app as per usually, but instead of showing my play lists, it showed the log in screen. I naturally pressed 'already a ...

Casual Listener

I have the galaxy s 3 and I've been a premium member since December 26th-ish. Yesterday or the day before, I clicked on the spotify app as per usually, but instead of showing my play lists, it showed...

CooperA

Casual Listener

495 Views

2 replies

0 likes

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Specific Songs Cause the App to stop Outputting Sound

I've only noticed this with the song Helix Nebula by Anamanaguchi on my Galaxy S3, but I was wondering if anybody else ahd run into the issue. Basically, whenever the song comes on, by my choice or randomly, the next song and any other songs that att...

Regular

I've only noticed this with the song Helix Nebula by Anamanaguchi on my Galaxy S3, but I was wondering if anybody else ahd run into the issue.   Basically, whenever the song comes on, by my ch...

ninaj

Casual Listener

483 Views

2 replies

0 likes

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Trouble with single songs in playlists on mobile only.

I made a playlist of Florence + The Machine, and whethere it is downloaded for offline playability or not only one songs will not play all the way through. Girl With One Eye will play start to finish on my computer every time, but on my phone it stop...

Visitor

I made a playlist of Florence + The Machine, and whethere it is downloaded for offline playability or not only one songs will not play all the way through. Girl With One Eye will play start to finish...

ninaj

Casual Listener

529 Views

2 replies

0 likes

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My phone says i don't have premium

Hi! I have currently got spotify premium. Then i wanted to do it on my android phone.I have synced the playlists i want, it shows up in my phone, but.. My phone says i dont have premium, when i have.. My phone is HTC One V. What to do?

Newbie

Hi!   I have currently got spotify premium. Then i wanted to do it on my android phone. I have synced the playlists i want, it shows up in my phone, but..   My phone says i dont have p...

Peter__

Community Legend

1972 Views

1 replies

1 likes

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Solved!! A few questions regarding

Just go to questions if you don't want an introduction I was subscribed to another service but I'm planning to leave.For the moment I'm testing Spotify and Deezer, but I'm in large favor of Spotify because it seems to have much more classical and wor...

Casual Listener

Just go to questions if you don't want an introduction 🙂   I was subscribed to another service but I'm planning to leave. For the moment I'm testing Spotify and Deezer, but I'm in large favo...

Peter__

Community Legend

1027 Views

5 replies

1 likes

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  • 5 replies
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After updating spotify - offline available playlists had to be downloaded again?

Hi all,after having installed the latest update of spotify app on my mobile all previously (offline available) playlists had to be downloaded again. That's pretty much data traffic and if you're on holiday quite troublesome.Did anything go wrong?

Regular

Hi all, after having installed the latest update of spotify app on my mobile all previously (offline available) playlists had to be downloaded again. That's pretty much data traffic and if you're on...

Ahcim

Regular

1127 Views

9 replies

0 likes

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Android app skipping every other song

This only seemed to happen since the last update - on my Android app (Galaxy S2) Spotify plays one song then always skips the next, so I can only listen to every other song unless I manually go back.This is very frustrating as I can never just let a ...

Newbie

This only seemed to happen since the last update - on my Android app (Galaxy S2) Spotify plays one song then always skips the next, so I can only listen to every other song unless I manually go back....

brittgords

Casual Listener

1047 Views

5 replies

2 likes

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Spotify Premium not playing through headphones on Android phone

Description Spotify not playing through phone including headphones. I have cleared the data, removed the application, restarted the phone, reinstalled Spotify and no resolution to issue. What are the steps you took to get to the error/issue? 1. First...

Casual Listener

Description Spotify not playing through phone including headphones.  I have cleared the data, removed the application, restarted the phone, reinstalled Spotify and no resolution to issue. ...

AlexisP

Newbie

1333 Views

4 replies

0 likes

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Cleared Spotify Cache and Data, and Redownloaded Spotify only to get white screen!

I have been having a lot of problems with my Spotify Premium Service on my Android Phone. At first it would randomly log out, and when I logged back in ALL MY SONGS WERE UNDOWNLOADED! To date I have redownloaded 700+ songs on my phone more than 5x. I...

Visitor

I have been having a lot of problems with my Spotify Premium Service on my Android Phone. At first it would randomly log out, and when I logged back in ALL MY SONGS WERE UNDOWNLOADED! To date I have ...

405 Views

0 replies

0 likes

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Kindle Fire and Lastfm

Does anyone know how to enter login information for Lastfm on the Kindle Fire? I've read that on other Android devices, all you have to do is hit enter when you've entered in the login and password info on the Settings screen. Unfortunately, there is...

Regular

Does anyone know how to enter login information for Lastfm on the Kindle Fire?   I've read that on other Android devices, all you have to do is hit enter when you've entered in the login and p...

archieleach

Regular

1680 Views

6 replies

0 likes

kindle fire
lastfm
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Track not available. But more specific.

Ok I have The premium subscription and this seems to an issue with one song at the moment, but it's still annoying enough to warrant a post. I start the song, "the other side" by nostalgia, and ten seconds into it I get the "track not available" erro...

Casual Listener

Ok I have The premium subscription and this seems to an issue with one song at the moment, but it's still annoying enough to warrant a post. I start the song, "the other side" by nostalgia, and ten s...

321 Views

0 replies

0 likes

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Can't play songs that spotify thinks I own

There are certain songs, for instance Alkaline Trio, which won't play and where Spotify suggests that I sync local the local files. The problem is I don't own this music! But just to make sure someone didn't load them on to my computer without my kno...

Newbie

There are certain songs, for instance Alkaline Trio, which won't play and where Spotify suggests that I sync local the local files.   The problem is I don't own this music!  But just to m...

359 Views

0 replies

0 likes

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downloaded songs disapears in offlinemode

For some reason songs that have been downloaded are suddenly "undownloaded" when in offline mode. The song have all downloaded, then after a day or two in offline mode, some songs seem to need a redownload, so i need to go online with spotify and do ...

Newbie

For some reason songs that have been downloaded are suddenly "undownloaded" when in offline mode. The song have all downloaded, then after a day or two in offline mode, some songs seem to need a redo...

Peter__

Community Legend

512 Views

2 replies

0 likes

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Android device not syncing without internet connection on wireless network

I've got both my phone and PC on the same wireless connection but I've noticed that no syncing happens from PC to Android phone if the wireless connection does not have a connection to the internet too. Is an internet connection on the wireless netwo...

Newbie

I've got both my phone and PC on the same wireless connection but I've noticed that no syncing happens from PC to Android phone if the wireless connection does not have a connection to the internet t...

305 Views

0 replies

0 likes

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Songs Play, NO Sound! WTF?

I have an HTC DNA and the Spotify app has played fine until yesterday morning. The app plays but the sound doesn't come through the phone speaker, the jack, or through bluetooth connection. All other apps and sounds are working fine. I also tried rei...

Casual Listener

I have an HTC DNA and the Spotify app has played fine until yesterday morning. The app plays but the sound doesn't come through the phone speaker, the jack, or through bluetooth connection.  All...

Lars60

Newbie

626 Views

4 replies

0 likes

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