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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Syncing Error

getting last.fm error message. wrong username or password

Casual Listener

getting last.fm error message. wrong username or password

Peter__

Community Legend

1962 Views

3 replies

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Radio not streaming

For some reason I can't seem to get the radio to stream. It says "loading" for the longest time.

Gig Goer

For some reason I can't seem to get the radio to stream. It says "loading" for the longest time.

Goodman

Spotify Legend

361 Views

2 replies

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Random play doesn't work too well

Hi! well, after a few years being a user of Spotify i've decided to check if this was issue was documented here in the forums. (it isn't so i'm creating this new message) I have huge lists that i always like to play randomly (basicly on Android app) ...

Newbie

Hi!   well, after a few years being a user of Spotify i've decided to check if this was issue was documented here in the forums. (it isn't so i'm creating this new message) I have huge l...

licenced

Community Legend

376 Views

1 replies

0 likes

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This is so annoying!

So I installed spotify onto my nexus 7, however I'm getting the 'song playing no audio' bug. I found that force closing the app in settings fixes it, and it seemed to happen when I was downloading a playlist.

Community Legend

So I installed spotify onto my nexus 7, however I'm getting the 'song playing no audio' bug.   I found that force closing the app in settings fixes it, and it seemed to happen when I was dow...

Richard

Community Legend

396 Views

3 replies

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NOT ABLE TO USE SPOTIFY AT ALL!!

I have had Spotify for while now, and I have always used it on my cell phone whenever I have Premium. For the past 3 weeks or so, every time I try to log in (since I had to factory reset my phone and since I bought a new phone) I get an ad pop up and...

Casual Listener

I have had Spotify for while now, and I have always used it on my cell phone whenever I have Premium. For the past 3 weeks or so, every time I try to log in (since I had to factory reset my phone and...

licenced

Community Legend

690 Views

6 replies

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Facebook --> Spotify Account

I want to change from using my Facebook log in to a normal spotify account, How do I do so?

Newbie

I want to change from using my Facebook log in to a normal spotify account, How do I do so?

Peter__

Community Legend

292 Views

1 replies

0 likes

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Trouble getting certain songs to play on Android phone

Hello, I have just bought some of The Beatles from iTunes because Spotify doesn't have any and figured I could still listen to them from local files and star them so I could have them on my phone as I have Spotify premium. I can play those Beatles' s...

Casual Listener

Hello,         I have just bought some of The Beatles from iTunes because Spotify doesn't have any and figured I could still listen to them   from local files an...

Peter__

Community Legend

366 Views

3 replies

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spotify wont open right on my phone

i get a Blank white screen when i open spotify on my phone. i tryed restarting my phone several times and it doesn't work. you know why this is happening? do i have to many playlist that could of triped it up or something?

Visitor

i get a Blank white screen when i open spotify on my phone. i tryed restarting my phone several times and it doesn't work. you know why this is happening? do i have to many playlist that could of tri...

licenced

Community Legend

608 Views

2 replies

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Trouble Purchasing Spotify Premium

I am trying to add spotify to my monthly sprint bill and when I go through the steps it says it sent me a text with a pin and to enter the pin only, I dont get the text and there is no option for this problem and ib cant seem to find a way to actuall...

Newbie

I am trying to add spotify to my monthly sprint bill and when I go through the steps it says it sent me a text with a pin and to enter the pin only, I dont get the text and there is no option for thi...

Joe

Community Legend

2394 Views

2 replies

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No audio

No audio through Spotify mobile on streamed/downloaded tracks. It does play audio on local tracks only. Doesn't work through phone's speakers, 3.5mm aux cord or bluetooth. Works on both Windows machines fine. Other streaming apps work fine.

Casual Listener

No audio through Spotify mobile on streamed/downloaded tracks.   It does play audio on local tracks only.   Doesn't work through phone's speakers, 3.5mm aux cord or bluetooth. &nb...

d-a-n

Newbie

405 Views

3 replies

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No conexió Internet

Buenas tardes, Intento escuchar las canciones online desde movil GALAXY II (Android) pero me sale que no hay conexión Internet... Lleva semanas así y no comprendo porque porque creo esta todo configurado ok... Desde el pc no tengo ningún problema... ...

Visitor

Buenas tardes,   Intento escuchar las canciones online desde movil GALAXY II (Android) pero me sale que no hay conexión Internet... Lleva semanas así y no comprendo porque porque creo esta t...

261 Views

0 replies

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unknow error @ sync after reset samsung s3

i had to reset my s3 samsung. After re-install spotify i and re-connect to faceboom i tryed to download my playlists... but the download button stand still at 0% and after 30sec a error message " unknow error " shows... wlan and all other apps works ...

Casual Listener

i had to reset my s3 samsung. After re-install spotify i and re-connect to faceboom i tryed to download my playlists... but the download button stand still at 0% and after 30sec a error message " unk...

TheConza

Casual Listener

742 Views

5 replies

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spotify keeps on downloading: songs and playlists not available

HELP !! For a 2 weeks now spotify keeps on downloading songs, and i have not been adding any new songs. When offline (no netwerk or in offline mode) there are a lot of songs not available for playing. I need some help: - How can i contact the protify...

Regular

HELP !! For a 2 weeks now spotify keeps on downloading songs, and i have not been adding any new songs. When offline (no netwerk or in offline mode) there are a lot of songs not available for pla...

swaugaman

Newbie

846 Views

3 replies

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finding playlists?

i have been looking for hed kandi on spotify and there is none. However I know there are playlists out there. Problem is, even when I type the name of the playlist, I still won't find it. This is within the android app. The playlist I'm looking for w...

Newbie

i have been looking for hed kandi on spotify and there is none. However I know there are playlists out there. Problem is, even when I type the name of the playlist, I still won't find it. This is wit...

374 Views

0 replies

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Search terms with ASCII characters?

I think this is a generic Spotify question, but as most of my listening is done on Android, here goes. I've been trying to search for some folk music, using the search term "9/8 Marches". Now, there certainly are tracks containing that string (I've s...

Visitor

I think this is a generic Spotify question, but as most of my listening is done on Android, here goes.  I've been trying to search for some folk music, using the search term "9/8 Marches". &nbsp...

StevenR

Roadie

517 Views

1 replies

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Solved!! Just got Spotify premium and it won't stream songs on my phome!!!

I click on the song I want to play and it says only premium members can stream song blah blah...well I am a premium member so what the hell,

Casual Listener

I click on the song I want to play and it says only premium members can stream song blah blah...well I am a premium member so what the hell,

licenced

Community Legend

964 Views

6 replies

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Can't stream over 3G/4G network (android, Samsung Note)

I have the premium service and use a Samsung Note with Android. The past few weeks it will not stream music unless I'm on a wireless network. It just hangs and says "Loading Station" I've checked the settings and set to allow streaming over 3G/4G net...

Music Fan

I have the premium service and use a Samsung Note with Android. The past few weeks it will not stream music unless I'm on a wireless network. It just hangs and says "Loading Station" I've checked...

1331 Views

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What are you doing Spotify?

RDIO has updated there Mobile app adding new features etc in only 1 month then you have updated your app in almost around a whole year. It's obvious that your not doing much if a Company that's nowhere as big as you is doing more than you. And here a...

Regular

RDIO has updated there Mobile app adding new features etc in only 1 month then you have updated your app in almost around a whole year. It's obvious that your not doing much if a Company that's nowhe...

Gidgiddonihah

Music Fan

2201 Views

22 replies

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Pebble Support

Pebble, the Kickstarter e-paper smartwatch, is struggling to get their device to work with Spotify for Android. It currently works perfectly with Spotify for iOS. Is there anything Spotify devs can do to help the Pebble guys out with this? This featu...

Casual Listener

Pebble, the Kickstarter e-paper smartwatch, is struggling to get their device to work with Spotify for Android. It currently works perfectly with Spotify for iOS. Is there anything Spotify devs c...

Peter__

Community Legend

3556 Views

2 replies

11 likes

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Spotify says out of space when downloading

Im using a nexus 10 with 4.2 and 8.9gigs of free space and when trying to download any playlist weather it be 10 songs or 100 songs it says im out of space. Clean reinstall done and made sure it was saving to internal memory. Any workarounds for this...

Newbie

Im using a nexus 10 with 4.2 and 8.9gigs of free space and when trying to download any playlist weather it be 10 songs or 100 songs it says im out of space. Clean reinstall done and made sure it was ...

373 Views

0 replies

0 likes

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