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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203666 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203666 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548917 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456371 Views

571 replies

38 likes

Account
Free
  • 456371 Views
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  • 38 likes

Homescreen widget invisible on my S4

I just switched to a Samsung Galaxy S4, and when I try to add the home screen widget for Spotify, it's invisible. Has anybody experienced this, or have I just done something stupid?

Newbie

I just switched to a Samsung Galaxy S4, and when I try to add the home screen widget for Spotify, it's invisible. Has anybody experienced this, or have I just done something stupid? 

891 Views

0 replies

0 likes

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Problem with spotify app.

I can't open spotify app.

Music Fan

I can't open spotify app.

jacob_tullis

Music Fan

606 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Android app crashes while i scroll through playlist

Hey,So whenever I scroll through the songs in a playlist the app crashes. Also it doesn't save my login info and i have to relogin each time. I've tried reinstalling the all but it didn't change. I don't know if this is important but it seems to have...

Newbie

Hey, So whenever I scroll through the songs in a playlist the app crashes. Also it doesn't save my login info and i have to relogin each time. I've tried reinstalling the all but it didn't change....

Joe

Community Legend

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Spotify premium deletes downloaded playlists

Hi - ever since I have updated the app on my S1, Spotify keeps deleting downloaded playlists. The playlists may stay for a day, or until I restart either my phone or the app, but then will disappear. I have even tried deleting all cached files and re...

Casual Listener

Hi - ever since I have updated the app on my S1, Spotify keeps deleting downloaded playlists. The playlists may stay for a day, or until I restart either my phone or the app, but then will disappear....

Peter__

Community Legend

1109 Views

7 replies

2 likes

  • 1109 Views
  • 7 replies
  • 2 likes

Local mp3s synced from desktop will not work on android mobile

I've been a spotify premium customer for ~2 years, but this problem has only recently begun. I'm quite a bit irritated since it's a recent occurence. I'm extremely busy and it's more than a little annoying to have to waste time attempting to figure o...

Casual Listener

I've been a spotify premium customer for ~2 years, but this problem has only recently begun. I'm quite a bit irritated since it's a recent occurence. I'm extremely busy and it's more than a little an...

WarpCow

Casual Listener

1198 Views

6 replies

1 likes

  • 1198 Views
  • 6 replies
  • 1 likes

galaxy ace and tablet

Hi started having a problem logging in. Each time I go onto my spotify app, it asks me to log in via facebook. I do this and once logged in it goes to my play list for seconds then goes back to log in page. Whats the problem? Cheers bairdy

Visitor

Hi started having a problem logging in. Each time I go onto my spotify app, it asks me to log in via facebook. I do this  and once logged in it goes to my play list for seconds then goes back to...

302 Views

0 replies

0 likes

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Downloaded Playlists

Hi. when i started spotify on my phone today i noticed that all of my downloadedd playlists were missing. i wanna know why! now i have to download them all over again! i need my downloaded playlists because where i live i have really crapy reception.

Casual Listener

Hi. when i started spotify on my phone today i noticed that all of my downloadedd playlists were missing.  i wanna know why! now i have to download them all over again! i need my downloaded pl...

yellow160

Gig Goer

785 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Songs not playing

After disappointment playing local files on my desktop, I tried the Android app. Got Premium, started the app, hit play - and nothing. Playlists are shown, Spotify brings up the media window with song title etc. but no music. Relogged, still no music...

Regular

After disappointment playing local files on my desktop, I tried the Android app. Got Premium, started the app, hit play - and nothing.   Playlists are shown, Spotify brings up the media window...

pndrev

Regular

2434 Views

7 replies

0 likes

  • 2434 Views
  • 7 replies
  • 0 likes

Playing multiple playlists at once.

So... today I was out cutting grass and I was switching from one playlist to another, and I thought it was switching back to the previous playlist, but it turns out that both playlists were playing at the same time.I don't know how I got that to happ...

Newbie

So... today I was out cutting grass and I was switching from one playlist to another, and I thought it was switching back to the previous playlist, but it turns out that both playlists were playing a...

Liam

Community Legend

736 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How to change playlist order and where is shuffle play?

I have a premium account. Neither online nor on my androir phone can I change the order of a playlist or use shuffle play. Those options do not appear. How come?

Casual Listener

I have a premium account. Neither online nor on my androir phone can I change the order of a playlist or use shuffle play. Those options do not appear. How come?

Mindyfromork

Casual Listener

1391 Views

5 replies

0 likes

  • 1391 Views
  • 5 replies
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Playlist loading

Anyone having the playlistloading, nowadays?

Casual Listener

Anyone having the playlistloading, nowadays?

296 Views

0 replies

0 likes

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no premium

I brought Spotify premium today and at the spotify Website i have premium and on my smartphone is a notification, that i don't have premium -.-

Newbie

I brought Spotify premium today and at the spotify Website i have premium and on my smartphone is a notification, that i don't have premium -.-

user-removed

Not applicable

1233 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

My account does not recognise PREMIUM

I think it is because I have made a duplicate account through Facebook. Any advise???

Newbie

I think it is because I have made a duplicate account through Facebook. Any advise???

Peter__

Community Legend

442 Views

2 replies

0 likes

  • 442 Views
  • 2 replies
  • 0 likes

Limit to songs downloaded onto Android tablet, confused

I read this on a Solutions page- "You can have up to 3,333 tracks from the Spotify streaming catalogue synced for offline use, on each of up to 3 computers/devices at any time." But on my Android tablet it says it can't download anymore, there's abou...

Regular

I read this on a Solutions page- "You can have up to 3,333 tracks from the Spotify streaming catalogue synced for offline use, on each of up to 3 computers/devices at any time." But on my Androi...

chelsea8787

Regular

841 Views

2 replies

0 likes

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  • 2 replies
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Different number of Songs on Android vs OSX

On my Android phone (HTC One X) it states that I have 443 songs in my playlist. However on the desktop it states that I have 348 songs. The desktop is correct (as there were some duplicates I removed) ... how do I get them to match up? Thanks

Regular

On my Android phone (HTC One X) it states that I have 443 songs in my playlist. However on the desktop it states that I have 348 songs.   The desktop is correct (as there were some duplicate...

309 Views

0 replies

0 likes

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Titles appear as loading

Hey guys,a few titels in my starred playlist appeared as loading the whole time. I could play them but neither titels nor artist or cover were shown.Figured out, I added a song with a "ß" ("german" sharp s) in the title, which transfered to a black s...

Newbie

Hey guys, a few titels in my starred playlist appeared as loading the whole time. I could play them but neither titels nor artist or cover were shown. Figured out, I added a song with a "ß" ...

379 Views

0 replies

1 likes

  • 379 Views
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  • 1 likes

premium update

Just updated my Spotify to premium and have receipt of payment. When trying to download I am being asked to update AGAIN to premium. Have deleted and re installed app but having same problem. Using Samsung Galaxy S4.

Casual Listener

Just updated my Spotify to premium and have receipt of payment. When trying to download I am being asked to update AGAIN to premium. Have deleted and re installed app but having same problem. Using S...

Peter__

Community Legend

1097 Views

7 replies

0 likes

  • 1097 Views
  • 7 replies
  • 0 likes

Removing phone from offline devices

I will be getting a new phone tomorrow and would like to know if there is an easy way to disconnect my old phone from spotify and add my new phone to my offline devices. I know that only 3 offline devices are allowed per account. I have spotify premi...

Casual Listener

I will be getting a new phone tomorrow and would like to know if there is an easy way to disconnect my old phone from spotify and add my new phone to my offline devices.   I know that only 3 off...

klmuell2

Casual Listener

549 Views

2 replies

0 likes

  • 549 Views
  • 2 replies
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Playlist download is stuck at 33%

Playing the first "grayed out" track seems to get the downloader unstuck. This issue has been vexing me for some time! -Ethan

Regular

Playing the first "grayed out" track seems to get the downloader unstuck.  This issue has been vexing me for some time!   -Ethan

568 Views

0 replies

0 likes

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HELP: What is the best way to get my offline tracks onto my 32 gb card?

I tried the clear cache, un install, reinstall and yet the spotify app continues to put the downloaded tunes onto my internal storage of 5 gbs instead of my 32 gb card (29 gbs free) card. I miss the daysof being able to select for ourselves the sd ca...

Roadie

I tried the clear cache, un install, reinstall and yet the spotify app continues to put the downloaded tunes onto my internal storage of 5 gbs instead of my 32 gb card (29 gbs free) card. I miss the ...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes