Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Not applicable
386499 Views
544 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Astonishing, Another update and yet another failure to actually get your app working on JB for more than 1 song at a time...in fact, this update is a step backward from the last one (which was still woeful). Do you have any form of formal QA/testing ...
Astonishing, Another update and yet another failure to actually get your app working on JB for more than 1 song at a time...in fact, this update is a step backward from the last one (which was ...
Casual Listener
783 Views
5 replies
0 likes
Hi All Does anyone know of a way to download offline playlists to an external SD card on the Samsung Galaxy S II? I've tried looking in the Spotify app settings but it doesn't seem to offer this option. So all offline music is downloaded to the phone...
Hi All Does anyone know of a way to download offline playlists to an external SD card on the Samsung Galaxy S II? I've tried looking in the Spotify app settings but it doesn't seem to offer ...
Community Legend
3987 Views
1 replies
0 likes
I spend literally hours deleting createing and altering playlists on my andriod phone. THen when I opened the desktop app which I havent done in months, it added the new playlists I created, but messed up all my other work. I am livid. Why would the ...
I spend literally hours deleting createing and altering playlists on my andriod phone. THen when I opened the desktop app which I havent done in months, it added the new playlists I created,...
Community Legend
669 Views
1 replies
1 likes
On my Android device, each time a new song starts the toaster is supposed to show the details of the new song, but mine shows the last song played. Any help getting this fixed please?
On my Android device, each time a new song starts the toaster is supposed to show the details of the new song, but mine shows the last song played. Any help getting this fixed please?
682 Views
0 replies
0 likes
Hi, so I can't figure out how to get songs I already have on my computer incorporated into my Spotify playlists on my phone. I can do it on the computer, but when I sync the playlist to my phone, the songs from my computer are grayed out, with the me...
Hi, so I can't figure out how to get songs I already have on my computer incorporated into my Spotify playlists on my phone. I can do it on the computer, but when I sync the playlist to my phone, the...
Casual Listener
879 Views
2 replies
0 likes
I've downloaded apps before from unknown sources and have had no problems. I made sure the option was checked in my Settings for me to download unknown source apps. I like the the apk file to download and I keep getting a "download unsuccessful" mess...
I've downloaded apps before from unknown sources and have had no problems. I made sure the option was checked in my Settings for me to download unknown source apps. I like the the apk file to downloa...
Music Fan
1448 Views
5 replies
0 likes
hi, I can not sync my SGS2 Galaxy with new Android 4.1.2. JellyBean anymore with latest desktop version of spotify....it used to work perfectly before...I don´t know if it´s an issue with new spotify desktop version or new Android version. I read tro...
hi, I can not sync my SGS2 Galaxy with new Android 4.1.2. JellyBean anymore with latest desktop version of spotify....it used to work perfectly before...I don´t know if it´s an issue with ne...
Casual Listener
3551 Views
7 replies
0 likes
I have tried the spotify app on iphone a several times and I think that appis much better than the app for android (which I use daily). Why can't youdo the apps equal? For example in IOS you can slide the "now playing" barto change song or when you q...
I have tried the spotify app on iphone a several times and I think that app is much better than the app for android (which I use daily). Why can't you do the apps equal? For example in IOS you can ...
Music Fan
1203 Views
2 replies
2 likes
Very happy with Spotify. Joined Premium yesterday but one of the frustrating things about the player is that if you are streaming music over a slow 3G network (i.e. not WIFI) you can't pause the track to wait for it to load so that there are no break...
Very happy with Spotify. Joined Premium yesterday but one of the frustrating things about the player is that if you are streaming music over a slow 3G network (i.e. not WIFI) you can't pause the trac...
Casual Listener
591 Views
2 replies
0 likes
Is it possible to chance the download location on my android phone?
Is it possible to chance the download location on my android phone?
Community Legend
1341 Views
1 replies
0 likes
On my Galaxy S2, the standard music player correctly sends full track information to my Bluetooth enabled car stereo (nissan leaf, AVRCP 1.3). Google music also works With Spotify on the S2, whilst I can play audio fine, and skip forward/back, no tra...
On my Galaxy S2, the standard music player correctly sends full track information to my Bluetooth enabled car stereo (nissan leaf, AVRCP 1.3). Google music also works With Spotify on the S2, whil...
Regular
6746 Views
4 replies
4 likes
Hello, I live in Finland where the state-run railway company (VR) recently blocked Spotify and other music and video streaming services from their on board Wi-Fi. (Apparently because of the high bandwith usage they cause.) While travelling by train I...
Hello, I live in Finland where the state-run railway company (VR) recently blocked Spotify and other music and video streaming services from their on board Wi-Fi. (Apparently because of the ...
378 Views
0 replies
0 likes
I have addressed this issue for two weeks now. It has gotten much worse. I can not modify my spotify on FB it gives me a whitelist error message.. I can not make any privacy changes on FB to Spotify they will not allow me. NOW I CAN NOT LOAD SPOTIUFY...
I have addressed this issue for two weeks now. It has gotten much worse. I can not modify my spotify on FB it gives me a whitelist error message.. I can not make any privacy changes on FB to Spotify ...
Community Legend
494 Views
1 replies
0 likes
Why is the background black and the text dark grey? I use Spotify while driving, and cannot read the track info at all. Is there any way to change this? Or will this come out in some future update long after I go back to Pandora?
Why is the background black and the text dark grey? I use Spotify while driving, and cannot read the track info at all. Is there any way to change this? Or will this come out in some future update lo...
Community Legend
442 Views
1 replies
0 likes
I have currently a premium spotify account. For some weeks(!) now the sound on my spotifymusic have been gone. When I start a track, it seems to be playing, as the timeline moves, but there is no sound. There is no problem with the general soundfunct...
I have currently a premium spotify account. For some weeks(!) now the sound on my spotifymusic have been gone. When I start a track, it seems to be playing, as the timeline moves, but there is no sou...
Casual Listener
7456 Views
2 replies
0 likes
I'm intrigued, but there are some 'must have' features that I need before I'll pay for premium. I looked around but can't seem to get straight answers.... 1 - I want to use spotify to play the music already on my phone (sd card). Is that possible?2 -...
I'm intrigued, but there are some 'must have' features that I need before I'll pay for premium. I looked around but can't seem to get straight answers.... 1 - I want to use spo...
Casual Listener
744 Views
2 replies
0 likes
A while back I was downloading misc apps just trying stuff out. i redeemed my free trial of spotify and didnt use it. at all. So I decided i was going to finally pay for premium, but to do so, you have to get "another" free trial then pay for it.. We...
A while back I was downloading misc apps just trying stuff out. i redeemed my free trial of spotify and didnt use it. at all. So I decided i was going to finally pay for premium, but to do so, you ha...
Community Legend
1325 Views
1 replies
0 likes
I have only 3 GB of internet traffic per mounth, so I should know what is the quantity of data downloaded by Spotify app, per second or minute, during the use (listening of song). Thanks
I have only 3 GB of internet traffic per mounth, so I should know what is the quantity of data downloaded by Spotify app, per second or minute, during the use (listening of song). Thanks &n...
Community Legend
425 Views
1 replies
0 likes
Hallo wann kommt denn diese Feature für die Android App? Die Lieder unterscheiden sich leider stark in der Lautstärke
Hallo wann kommt denn diese Feature für die Android App? Die Lieder unterscheiden sich leider stark in der Lautstärke 😞
Casual Listener
1739 Views
1 replies
1 likes
I just did a factory reset and a SD card format on my Samsung Galaxy S (2.2 froyo). I downloaded Spotify from Google Play and when I try to start it I get:1. White screen followed by vibration2. Two short vibrations3. Error message "The application S...
I just did a factory reset and a SD card format on my Samsung Galaxy S (2.2 froyo). I downloaded Spotify from Google Play and when I try to start it I get: 1. White screen followed by vibration 2...
Newbie
615 Views
1 replies
0 likes
