Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107338 Views

26 replies

3 likes

  • 107338 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217225 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217225 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571275 Views

79 replies

3 likes

  • 571275 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470695 Views

577 replies

40 likes

Account
Free
  • 470695 Views
  • 577 replies
  • 40 likes

Free Trial

I just signed up for the premium free trial and my mobile app still says that I am using the free version. I created both accounts by logging into my Facebook account. I would like to be able to use to the premium account through my IPhone app!

Newbie

I just signed up for the premium free trial and my mobile app still says that I am using the free version. I created both accounts by logging into my Facebook account. I would like to be able to use ...

Taylor

Community Legend

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

sync error unknown error

Hi since upgrading to the latest android version i cannot seem to sync any playlists to the phone as every time the app closes it brings up an unknown error and it has de-synced all my playlists which is now becoming quite frustrating as i have about...

Casual Listener

Hi since upgrading to the latest android version i cannot seem to sync any playlists to the phone as every time the app closes it brings up an unknown error and it has de-synced all my playlists whic...

puppamc

Casual Listener

1375 Views

4 replies

0 likes

Android App
latest version
synchronisation
  • 1375 Views
  • 4 replies
  • 0 likes

New offline playlists keep disappearing

Hi people, Ive got a HTC Sensation and been using spotify happily for the past year. Now however (for the past month or so), whenever i sync new songs onto my offline playlists, they eventually (usually within the next 10 - 30 mins, or after closing/...

Casual Listener

Hi people,   Ive got a HTC Sensation and been using spotify happily for the past year. Now however (for the past month or so), whenever i sync new songs onto my offline playlists, they event...

jennacide

Newbie

4752 Views

17 replies

1 likes

  • 4752 Views
  • 17 replies
  • 1 likes

What do i think about the new update for spotify "Android 0.6.0.17"?

I just love the update Now i can finally hear old songs that i added long time ago with just search them and not actoually looking after them in playlists with over 1000 songs in Thanks Spotify for making this nice update! But my problem now is that ...

Music Fan

I just love the update 😄 Now i can finally hear old songs that i added long time ago with just search them and not actoually looking after them in playlists with over 1000 songs in 😛   Than...

user-removed

Not applicable

755 Views

1 replies

1 likes

  • 755 Views
  • 1 replies
  • 1 likes

premium disappeard

Hi, I have bee a premium member for years and now suddenly when I try to login to my mobile and laptop Spotify it says that I do not have that anymore..?? On my Tablets it works just fine. What should I do?

Newbie

Hi,   I have bee a premium member for years and now suddenly when I try to login to my mobile and laptop Spotify it says that I do not have that anymore..?? On my Tablets it works just fine....

Liam

Community Legend

444 Views

2 replies

0 likes

  • 444 Views
  • 2 replies
  • 0 likes

Radio on update does not work anymore

Can't play any radio stations. keeps loading. Galaxy Note2 N7100 android 4.1.2 based on Preempt.

Regular

Can't play any radio stations. keeps loading.   Galaxy Note2 N7100 android 4.1.2 based on Preempt.

Peter__

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Playlist with 500+ titles displayed as empty on my android device

After creating a new Playlist I copied an already existing Playlist into it and deleted my old one. There are 547 titles in it and I can play all the tracks without any problems on my Pc. However on my Android phone i had to update my playlist and no...

Casual Listener

After creating a new Playlist I copied an already existing Playlist into it and deleted my old one. There are 547 titles in it and I can play all the tracks without any problems on my Pc. However on ...

Mountezuma

Casual Listener

571 Views

2 replies

0 likes

  • 571 Views
  • 2 replies
  • 0 likes

Nexus 7 - stops playing after it sleeps

I've noticed folks have had this issue on their Nexus 7s. Is there a fix yet? I've tried all of the suggestions, complete uninstall and reinstall - wifi set to always on etc... The app works fine on my GS3 with no issues. Other streaming apps run fin...

Casual Listener

I've noticed folks have had this issue on their Nexus 7s. Is there a fix yet? I've tried all of the suggestions, complete uninstall and reinstall -  wifi set to always on etc... The app works fi...

knartfokker

Casual Listener

605 Views

2 replies

0 likes

  • 605 Views
  • 2 replies
  • 0 likes

Amazing Storage idea

Hey. My phone has this slot in the back into which I can place a small chip type thing. This allows my phone to store more stuff over the internal storage. I wonder if we could somehow tell spotify about this amazing new technology - and maybe they c...

Casual Listener

Hey.   My phone has this slot in the back into which I can place a small chip type thing.  This allows my phone to store more stuff over the internal storage.  I wonder if we could...

xerogavin

Casual Listener

526 Views

2 replies

0 likes

  • 526 Views
  • 2 replies
  • 0 likes

New Playlist Filter/Sort Is Nice - But We Need SHUFFLE PLAYLIST Function

Thanks for the update and continued attention to your Android app. I like being able to sort playlists (now you should just add that function to the desktop app). I still miss a "Shuffle Playlist" function, however (and I know it's been requested els...

Regular

Thanks for the update and continued attention to your Android app. I like being able to sort playlists (now you should just add that function to the desktop app).   I still miss a "Shuffle Pla...

Taylor

Community Legend

808 Views

1 replies

1 likes

  • 808 Views
  • 1 replies
  • 1 likes

Release Notes - Spotify for Android 0.5.12.52

What's new in this version: - New: When you first install the app, Spotify will store your data in the most efficient location on your phone/device.- New: From within settings, you can clear all temporary data and downloaded tracks stored on your dev...

Spotify Legend

What's new in this version: - New: When you first install the app, Spotify will store your data in the most efficient location on your phone/device. - New: From within settings, you can clear all ...

Goodman

Spotify Legend

24891 Views

83 replies

5 likes

  • 24891 Views
  • 83 replies
  • 5 likes

Browse all 900+ genres via web page of search terms

- edited to include the correct url. /sigh- now working with genres that have a / I've been enjoying another service instead of Spotify in anticipation of leaving due to the recent changes here, but the genre lists in the competitor's service is limi...

Community Legend

- edited to include the correct url.  /sigh - now working with genres that have a /     I've been enjoying another service instead of Spotify in anticipation of leaving due to the ...

822 Views

0 replies

0 likes

  • 822 Views
  • 0 replies
  • 0 likes

Local Files skipping

Very disgusted with the Android version of Spotify. I am paying customer and so far have not been pleases. My local files keep skipping, they don't play correctly. I have never had this problem with the iOS Version and that was iOS 4. Really don't kn...

Casual Listener

Very disgusted with the Android version of Spotify. I am paying customer and so far have not been pleases. My local files keep skipping, they don't play correctly. I have never had this problem with ...

714 Views

0 replies

0 likes

  • 714 Views
  • 0 replies
  • 0 likes

Solved!! Starred Playlist not showing the same as desktop version.

I noticed that my starred playlist tracks show differently in my phone and desktop. My phone shows 1800 starred tracks and my desktop shows zero. I certainly don't want to sync 1800 tracks for offline to my phone. Can someone please help me figure th...

Casual Listener

I noticed that my starred playlist tracks show differently in my phone and desktop. My phone shows 1800 starred tracks and my desktop shows zero. I certainly don't want to sync 1800 tracks for offlin...

Goatshaver

Casual Listener

1156 Views

7 replies

0 likes

  • 1156 Views
  • 7 replies
  • 0 likes

Local files won't play, receiving "The track is not available" message on Android phone.

It's worked fine before! I've never had this issue until now. My local files will not play on my mobile phone, no matter what I do and how hard I try. Local files that I had downloaded before worked fine, and then I went and cleared the cache on my p...

Newbie

It's worked fine before! I've never had this issue until now. My local files will not play on my mobile phone, no matter what I do and how hard I try. Local files that I had downloaded before worked ...

navid_ka

Newbie

1910 Views

4 replies

0 likes

  • 1910 Views
  • 4 replies
  • 0 likes

Some Local Files glitches

Some of the mixtapes I have in my playlist seem to not be working, One time it will, but sometimes it wont. The track will play slow and fast and the beat and things will be off. I tried taking them off and then putting them back in. At first it work...

Casual Listener

Some of the mixtapes I have in my playlist seem to not be working, One time it will, but sometimes it wont. The track will play slow and fast and the beat and things will be off. I tried taking them ...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

playlist gone?

Hi my playlist whas suddenly gone or deleted ? How can i fix this?

Newbie

Hi my playlist whas suddenly gone or deleted ? How can i fix this?

Peter__

Community Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Streaming on Android phone

Just started using a few weeks ago. Create the playlist on my computer, installed app on mobile phone and started using. But I noticed the songs were downloaded to my phone instead of streaming. I want to stream instead. How is this suppose to work?

Casual Listener

Just started using a few weeks ago.  Create the playlist on my computer, installed app on mobile phone and started using.  But I noticed the songs were downloaded to my phone instead of str...

garyslowe

Casual Listener

911 Views

4 replies

0 likes

  • 911 Views
  • 4 replies
  • 0 likes

Solved!! Temporary Error when Merging Accounts

Hi. I can no longer log onto spotify using my android phone. It tells me there's a temporary error when merging accounts. After i've logged in using Facebook and then there's an annoying second log in screen where this error message pops up. Reinstal...

Casual Listener

Hi. I can no longer log onto spotify using my android phone. It tells me there's a temporary error when merging accounts. After i've logged in using Facebook and then there's an annoying second log i...

Peter__

Community Legend

1405 Views

4 replies

0 likes

  • 1405 Views
  • 4 replies
  • 0 likes

Add playback controls in the Android notification area

Could you find folks add some playback controls in the android notification area? "Play/Pause"and "Next Song"should do fine. Most music apps do something like this, it's conspicuously absent in Spotify.

Regular

Could you find folks add some playback controls in the android notification area? "Play/Pause"and "Next Song"should do fine. Most music apps do something like ...

SirCmpwn

Regular

1614 Views

2 replies

0 likes

  • 1614 Views
  • 2 replies
  • 0 likes