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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118618 Views

27 replies

4 likes

  • 118618 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239149 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239149 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600050 Views

79 replies

3 likes

  • 600050 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492638 Views

581 replies

42 likes

Account
Free
  • 492638 Views
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  • 42 likes

Landscape mode update

People are screaming out for it and the only update I can find is from well over a year ago at http://community.spotify.com/t5/Spotify-Ideas/Landscape-orientation-on-Mobile/idi-p/691 Can anyone at Spotify give us an answer as to whether this has got ...

Regular

People are screaming out for it and the only update I can find is from well over a year ago at http://community.spotify.com/t5/Spotify-Ideas/Landscape-orientation-on-Mobile/idi-p/691   ...

miljbee

Music Fan

1057 Views

4 replies

2 likes

  • 1057 Views
  • 4 replies
  • 2 likes

Release Notes - Spotify for Android (0.6.0.20)

What's new in this version: Fixed: Some users were getting stuck on a white screen at startup. Fixed: Some users were unable to start the app. Note: If you're having trouble with an update, please always make sure to go through the [Android] Troubles...

Spotify Legend

What's new in this version:   Fixed: Some users were getting stuck on a white screen at startup. Fixed: Some users were unable to start the app.   Note: If you're having troub...

Goodman

Spotify Legend

2801 Views

11 replies

1 likes

  • 2801 Views
  • 11 replies
  • 1 likes

Android Resume in Playlist

Whenever I come back to Spotify for android it seams to have compleatly forgotten what playlist I was in and whereI am up to. I find this really anoying having it starting all the way back at the beginning of the playlist. Is there any option to remb...

Regular

Whenever I come back to Spotify for android it seams to have compleatly forgotten what playlist I was in and whereI am up to. I find this really anoying having it starting all the way back at the b...

troypjones

Regular

5120 Views

20 replies

2 likes

  • 5120 Views
  • 20 replies
  • 2 likes

White screen when trying to open spotify using android on htc one v

White screen when opening spotify using android on htc one v. Works fine on my iPad. Pls help and explain solution in easy to understand language as I'm not technical in any way. Tried restarting phone, clearing from memory still no luck.

Casual Listener

White screen when opening spotify using android on htc one v. Works fine on my iPad. Pls help and explain solution in easy to understand language as I'm not technical in any way. Tried restarting pho...

Joe

Community Legend

735 Views

3 replies

0 likes

  • 735 Views
  • 3 replies
  • 0 likes

Bluetooth Audio showing wrong song

I am using the AT&T Samsung Galaxy S2 Skyrocket with Android version 4.1.2 (official ROM) and Spotify version 0.6.0.20. I have my phone connected with Bluetooth Audio to my Toyota Sequoia and Tesla Model S (both of which support Bluetooth Audio). My ...

Regular

I am using the AT&T Samsung Galaxy S2 Skyrocket with Android version 4.1.2 (official ROM) and Spotify version 0.6.0.20.  I have my phone connected with Bluetooth Audio to my Toyota Sequoia a...

Joe

Community Legend

1767 Views

1 replies

0 likes

  • 1767 Views
  • 1 replies
  • 0 likes

Music pauses

Hi, When I start a song, it pauses itself after just a few seconds. I then try to start the music again, with the same outcome. How quickly it pauses, has escalated over time. I tried to reinstall Spotify on my mobile, but it had no effect. My phone ...

Regular

Hi,    When I start a song, it pauses itself after just a few seconds. I then try to start the music again, with the same outcome. How quickly it pauses, has escalated over time. I...

JensR

Regular

1401 Views

10 replies

0 likes

  • 1401 Views
  • 10 replies
  • 0 likes

Offline Playlists won't fully Download

Hi, a couple days ago I had to factory reset my android. So I had to reinstall Spotify. While trying to redownload the the playlists, I discovered that it wasn't letting me fully download them. It is not a disk space issue as I still have over 10 GB ...

Regular

Hi, a couple days ago I had to factory reset my android. So I had to reinstall Spotify. While trying to redownload the the playlists, I discovered that it wasn't letting me fully download them. It is...

Joe

Community Legend

995 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Datenvolume

Wird der Datenvolume nur dann nicht auf den Monatsdatenvolume angerechnet, wenn man sich über T-Mobil registriert ?

Newbie

Wird der Datenvolume nur dann nicht auf den Monatsdatenvolume angerechnet, wenn man sich über T-Mobil registriert ?

smelico

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

No songs in my playlists on my phone

Hi there, I have spotify premium but a few days ago it has been having problems on my Samsung Galaxy S. I have playlists made and are working fine on my computer, however on my phone it shows 0 songs in the playlists. I am not sure what the problem i...

Casual Listener

Hi there, I have spotify premium but a few days ago it has been having problems on my Samsung Galaxy S. I have playlists made and are working fine on my computer, however on my phone it shows 0 son...

Liam

Community Legend

598 Views

2 replies

0 likes

  • 598 Views
  • 2 replies
  • 0 likes

Solved!! My Ford Touch + Spotify

Hey Everyone, I just purchased a new Ford vehicle and unfortunately it doesn't contain AppLink for whatever reason. While Ford "develops an update" to support AppLink again, I have been using the bluetooth mode to stream music. However, in doing so, ...

Casual Listener

Hey Everyone,   I just purchased a new Ford vehicle and unfortunately it doesn't contain AppLink for whatever reason.  While Ford "develops an update" to support AppLink again, I have bee...

Joe

Community Legend

4745 Views

1 replies

1 likes

  • 4745 Views
  • 1 replies
  • 1 likes

Spotify's outstanding issues, PLEASE FIX IT!!!!!

I've been on Spotify Android for over a year now, and I'm simply amazed at Spotify's lack of dedication to a quality music listening experience. These issues are STILL outstanding, and absolutely [Swearing] ANNOYING. Can you seriously tell me that Sp...

Gig Goer

      I've been on Spotify Android for over a year now, and I'm simply amazed at Spotify's lack of dedication to a quality music listening experience.  These issues are STIL...

KemikalElite

Newbie

2508 Views

14 replies

0 likes

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  • 14 replies
  • 0 likes

How to put mp3s on kindle fire w/o wifi

I just got the Spotify app for my Kindle Fire (first generation Fire, if it matters). I don't have or want a premium account, all I want to do is use Spotify to load my local mp3s onto the kindle, so I can select from playlists and so on that I have ...

Regular

I just got the Spotify app for my Kindle Fire (first generation Fire, if it matters). I don't have or want a premium account, all I want to do is use Spotify to load my local mp3s onto the kindle, so...

Skaramuche

Regular

1222 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Spotify app not syncing with computer with GS3

There seems to be a problem... My Spotify app isn't syncing with my MAC OSX Spotify application... I've tried to restart both applications and still no devices shows up in the device bar? Anyone esle having this problem.

Newbie

There seems to be a problem... My Spotify app isn't syncing with my MAC OSX Spotify application... I've tried to restart both applications and still no devices shows up in the device bar? Anyone esle...

Joe

Community Legend

935 Views

6 replies

0 likes

  • 935 Views
  • 6 replies
  • 0 likes

Mobile App doesn't pause music on incoming call

When I am using Spotify on my mobile and an incomming call comes in, the music doesn't pause and I often miss the call if I'm listening in the car. Other details: -Android 4.0, Droid Razr Maxx -this ONLY happens when my phone is set to vibrate. If th...

Newbie

When I am using Spotify on my mobile and an incomming call comes in, the music doesn't pause and I often miss the call if I'm listening in the car.   Other details: -Android 4.0, Droid Raz...

Stahl123

Newbie

1306 Views

1 replies

0 likes

  • 1306 Views
  • 1 replies
  • 0 likes

Spotify on my mobile (android) keeps switching off while I'm using it..

Hi, I have problem with Spotify on my Galaxy. It keeps switching off... during one hour it is 2 or 3 times. Sometimes the app is turning off, sometimes the song is paused. I've tried to uninstall it, turned off the phone and then installed the new ve...

Newbie

Hi,   I have problem with Spotify on my Galaxy. It keeps switching off... during one hour it is 2 or 3 times. Sometimes the app is turning off, sometimes the song is paused.   I've ...

Joe

Community Legend

15165 Views

1 replies

2 likes

  • 15165 Views
  • 1 replies
  • 2 likes

Local files, synched from desktop - disappear

(this goes for both android and iOS devices..) I was wondering.. once in a while my local files that I've distributed to my different devices (from desktop spotify); they disappear and need to be re-synched, quite often actually... Why? Is it everyti...

Roadie

(this goes for both android and iOS devices..)   I was wondering.. once in a while my local files that I've distributed to my different devices (from desktop spotify); they disappear and need ...

588 Views

0 replies

3 likes

  • 588 Views
  • 0 replies
  • 3 likes

Kein Download der Playlist über 2G

Habe mir heute die Spotify-Option bei der Telekom gebucht. Leider geht über das 2G Netz nur der Stream nicht allerdings der download der Playlist. Wenn ich mal 3G/4G habe dann beginnt er zu downloaden, nur sobald wieder EDGE ist, was selbst hier in d...

Casual Listener

Habe mir heute die Spotify-Option bei der Telekom gebucht. Leider geht über das 2G Netz nur der Stream nicht allerdings der download der Playlist. Wenn ich mal 3G/4G habe dann beginnt er zu dow...

skapunk

Newbie

991 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

I can't synchronize playlists in Android

I can't synchronize playlists in Android. He tells me that I have to have a premium account. ( Sorry for my English. I speak Spanish.)

Casual Listener

I can't synchronize playlists in Android. He tells me that I have to have a premium account. ( Sorry for my English. I speak Spanish.)

Davi_beneso

Casual Listener

833 Views

4 replies

0 likes

  • 833 Views
  • 4 replies
  • 0 likes

"Temporary error when merging accounts. Please try again!"

Seems to be the same problem many others have had. No solutions I saw helped my case, however. Among other steps, I have: - Reinstalled application - Reviewed settings in Spotify and Facebook This has been going on for a few days now. Don't want to g...

Newbie

Seems to be the same problem many others have had. No solutions I saw helped my case, however. Among other steps, I have: - Reinstalled application - Reviewed settings in Spotify and Facebook T...

Nizhoni

Casual Listener

725 Views

2 replies

0 likes

  • 725 Views
  • 2 replies
  • 0 likes

Solved!! Temporary error when merging accounts - Can't get my mobile to work

Hey I was listening to music last night, turned it off and everything was all fine. This morning I wake up and it won't work. It keeps trying to make me re-enter all my information. When I do, it comes up with an error message saying "Temporary error...

Visitor

Hey I was listening to music last night, turned it off and everything was all fine.  This morning I wake up and it won't work.  It keeps trying to make me re-enter all my information. ...

Nizhoni

Casual Listener

1359 Views

6 replies

0 likes

  • 1359 Views
  • 6 replies
  • 0 likes