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Temporary error when merging accounts - Can't get my mobile to work

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Temporary error when merging accounts - Can't get my mobile to work

Hey I was listening to music last night, turned it off and everything was all fine.  This morning I wake up and it won't work.  It keeps trying to make me re-enter all my information.  When I do, it comes up with an error message saying "Temporary error when merging accounts".  What is going on and why won't it take my info?  I already tried resetting my password on Facebook and for Spotify.  It's not even working on my computer now.  My account is up to date and I have Premium.

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Hey this is the same person.  I noticed it kept sending me to the UK version of the website, and when I checked my country had been changed to the UK somehow.  I changed it back to the US, where I am, and it worked fine.

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Also the only other Community posts I found have no answers.

Hey! Welcome to the community 🙂 

 

I have asked a member of the community staff to look into this for you 😉

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Marked as solution

Hey this is the same person.  I noticed it kept sending me to the UK version of the website, and when I checked my country had been changed to the UK somehow.  I changed it back to the US, where I am, and it worked fine.

My phone seems to be going to the UK as well (I'm in the US).  When I look at my profile online on a desktop, it shows me in the US.  I can't get to my profile on my phone (stuck in the Temporary error when merging accounts loop).  Where can I check this for the phone and, if necessary, change it to the proper country?

I went onto the Spotify page and signed in to my account, and saw at the bottom it said UK.  I edited my profile so the country said USA and it fixed it.

exact same issue for me in denmark

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