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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210760 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210760 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561138 Views

78 replies

3 likes

  • 561138 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463058 Views

575 replies

39 likes

Account
Free
  • 463058 Views
  • 575 replies
  • 39 likes

Audio cuts out after each song on radio

I've been having this problem for a LONG time. After each song while listening to the radio the audio cuts out. I have to pause and hit play again before the audio returns. I've replaced my phone 3 times. Samsung Note 2. The problem has occured on ea...

Casual Listener

I've been having this problem for a LONG time. After each song while listening to the radio the audio cuts out.  I have to pause and hit play again before the audio returns.    I've ...

Joe

Community Legend

2137 Views

5 replies

0 likes

  • 2137 Views
  • 5 replies
  • 0 likes

Solved!! Samsung Galaxy S3

Hi someone please help me because I am tearing my hair out and I am paying a tenner a month as well as having a 64gb memory card. All I want to do is to synch my files onto my memory card and I have read around on the forums but I do not get the SD c...

Newbie

Hi someone please help me because I am tearing my hair out and I am paying a tenner a month as well as having a 64gb memory card.   All I want to do is to synch my files onto my memory card ...

Peter__

Community Legend

27024 Views

21 replies

1 likes

  • 27024 Views
  • 21 replies
  • 1 likes

Can't download music

Hi, I can't download music to my phone nor my computer (winsows) for some reason. I got a premium account, I've re-installed it and it's always worked before. I can click download on some of the songs in my download folder but nothing else, ie I can'...

Casual Listener

Hi, I can't download music to my phone nor my computer (winsows) for some reason. I got a premium account, I've re-installed it and it's always worked before. I can click download on some of the so...

Joe

Community Legend

782 Views

3 replies

0 likes

  • 782 Views
  • 3 replies
  • 0 likes

Store downloaded songs on SD galaxy s3 Spotifyversion: 0.5.9.29

Hi! I'm wondering if anyone else is having problem in the latest release of Spotify on Android?I almost recently acquired the Samsung Galaxy S3, and I can't download the songs to the SD card.This bothers me A LOT, as I can only store approximately 60...

Casual Listener

Hi!   I'm wondering if anyone else is having problem in the latest release of Spotify on Android? I almost recently acquired the Samsung Galaxy S3, and I can't download the songs to the SD ca...

CYBERHIPPIECHIC

Casual Listener

4817 Views

4 replies

0 likes

  • 4817 Views
  • 4 replies
  • 0 likes

Delete "leftovers" from former installation.

I experienced a strange error. I don't know what happened but when I opened the app yesterday it would only show me a blank white screen with the menue bar. nothing more or less. I restarted the phone and killed the app. nothing worked.so I went to t...

Casual Listener

I experienced a strange error. I don't know what happened but when I opened the app yesterday it would only show me a blank white screen with the menue bar. nothing more or less. I restarted the phon...

Taylor

Community Legend

1054 Views

1 replies

0 likes

bug
songs
  • 1054 Views
  • 1 replies
  • 0 likes

Solved!! Trouble syncing playlists with the spotify app?

Hey all, I have a Samsung Galaxy s3, recently got the Spotify premium upgrade. Gotta couple long car rides the coming weekends. Well, I went on my computer and made some playlists I'm pretty stoked about, but for some reason the songs aren't showing ...

Casual Listener

Hey all,   I have a Samsung Galaxy s3, recently got the Spotify premium upgrade. Gotta couple long car rides the coming weekends. Well, I went on my computer and made some playlists I'm pr...

Warzone303

Casual Listener

1151 Views

5 replies

0 likes

  • 1151 Views
  • 5 replies
  • 0 likes

Tracks unavailable

Hello. I was interested in listening to and obtaining Hawthorne Heights cd - HOPE, but it does not appear when searched on the app. A google search returned the results of the cd, but when I opened it, it merely said that the tracks were unavailable,...

Regular

Hello. I was interested in listening to and obtaining Hawthorne Heights cd - HOPE, but it does not appear when searched on the app. A google search returned the results of the cd, but when I opened i...

Joe

Community Legend

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Where does Spotify automatically store its dowloads on smartphone?

Hello, If this Q is silly, I apologise in advance. I suspect this is due to my phone, but I am having downloading all my selected playlists due to storage. I recenly upgraded my phone with an 32gb SD card, but it does not seem to stroe the music ther...

Music Fan

Hello,   If this Q is silly, I apologise in advance.   I suspect this is due to my phone, but I am having downloading all my selected playlists due to storage. I recenly upgraded my...

Joe

Community Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Pleeaaase add sorting your collected music by artist/album !!!!!

Sorry, but right now it is so annoying. I tested out an alternative streaming service (R..o) and have to say: "it is so lovely to have this option and a clean design again!". Playlists and stuff are nice, but I usually listen by album. And as it is r...

Music Fan

  Sorry, but right now it is so annoying. I tested out an alternative streaming service (R..o) and have to say: "it is so lovely to have this option and a clean design again!". Playlists and s...

MissOwl

Music Fan

542 Views

1 replies

2 likes

  • 542 Views
  • 1 replies
  • 2 likes

No Radio for HTC One

Hey everybody, I have a HTC One and a premium account of spotify but I can't use the radio function. If I open the spotify app there are just my playlists but no radio function. Please help me Thanks

Casual Listener

Hey everybody,   I have a HTC One and a premium account of spotify but I can't use the radio function. If I open the spotify app there are just my playlists but no radio function. &nbsp...

Peter__

Community Legend

800 Views

5 replies

0 likes

  • 800 Views
  • 5 replies
  • 0 likes

Solved!! SD Card - 32MB enough?

After scouring the Spotify message board it seemed the consensus was that a 32GB SD card was more than enough to store 3333 tracks offline at extreme quality. So, I bought a 32GB card and began to sync my 3100 track playlist. Download stopped at abou...

Regular

After scouring the Spotify message board it seemed the consensus was that a 32GB SD card was more than enough to store 3333 tracks offline at extreme quality. So, I bought a 32GB card and began to sy...

Peter__

Community Legend

1775 Views

3 replies

0 likes

  • 1775 Views
  • 3 replies
  • 0 likes

'This track is not available' even though it's in my library.

So I was trying to get Selena Gomez's 'Slow Down' to be on my playlist. I understand that it is not available in Spotify's library (yet) at the moment, so I bought it from iTunes Music Store earlier and it did get registered with my desktop Spotify a...

Music Fan

So I was trying to get Selena Gomez's 'Slow Down' to be on my playlist. I understand that it is not available in Spotify's library (yet) at the moment, so I bought it from iTunes Music Store earlier ...

clh_hilary

Music Fan

1594 Views

10 replies

0 likes

  • 1594 Views
  • 10 replies
  • 0 likes

Spotify app wrongly claiming "no internet connection available" with premium account

I've just bought a samsung s3 and installed spotify app on it. When I log in, I can't play any music or search for any songs as it says "no internet connection available". About 20% of the time, it will load my playlist, but then won't let me play an...

Regular

I've just bought a samsung s3 and installed spotify app on it. When I log in, I can't play any music or search for any songs as it says "no internet connection available". About 20% of the time, it w...

Whogivsachit

Casual Listener

1807 Views

13 replies

0 likes

  • 1807 Views
  • 13 replies
  • 0 likes

No sound from speakers when playing on Kindle Fire

I just went through hell exchanging my Kindle twice thinking that the speaker jack didn't work--only to find out it's a problem on with Spotify. It plays Spotify just fine until I plus speakers or headphones in, and then silence. Other audio files pl...

Visitor

I just went through hell exchanging my Kindle twice thinking that the speaker jack didn't work--only to find out it's a problem on with Spotify. It plays Spotify just fine until I plus speakers or he...

Joe

Community Legend

1234 Views

1 replies

0 likes

  • 1234 Views
  • 1 replies
  • 0 likes

APP on Galaxy Nexus and Nexus 7 Shows Blank White Screen

I'm running stock Android on both devices with the following versions:Sprint Galaxy Nexus: 4.2.1Nexus 7 16GB: 4.2.2 The app on both devices has been occasionally showing a completely blank white screen even when I open the menu in the toolbar or what...

Casual Listener

I'm running stock Android on both devices with the following versions: Sprint Galaxy Nexus: 4.2.1 Nexus 7 16GB: 4.2.2   The app on both devices has been occasionally showing a completely bla...

652 Views

0 replies

0 likes

  • 652 Views
  • 0 replies
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Widget Resume Fails often

On the android app, the widget is often unable to continue playing while it still shows which song was playing. Maybe you can persist the playing song and song queue in flash. This way you will still be able to play back what was playing when memory ...

Newbie

On the android app, the widget is often unable to continue playing while it still shows which song was playing. Maybe you can persist the  playing song and song queue in flash. This way yo...

500 Views

0 replies

0 likes

  • 500 Views
  • 0 replies
  • 0 likes

Playlist in offline mode

Hey there!I'v had Spotify Premium for a long time now. But the last month some of my playlist's want load in offline mode.I use Spotify every day on my Android phone, and this is really irritating. I have tried to delete Spotify from my phone and ins...

Casual Listener

Hey there! I'v had Spotify Premium for a long time now. But the last month some of my playlist's want load in offline mode. I use Spotify every day on my Android phone, and this is really irritat...

Joe

Community Legend

1568 Views

10 replies

0 likes

  • 1568 Views
  • 10 replies
  • 0 likes

All of my downloaded songs (many, many hundreds) are now longer downloaded.

I listen offline most of the day and had quite a bit of playlists downloaded. This morning the playlists are all still there, but none are downloaded! Please tell me there is a way to restore????

Newbie

I listen offline most of the day and had quite a bit of playlists downloaded. This morning the playlists are all still there, but none are downloaded! Please tell me there is a way to restore????

Peter__

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

storage problem

When trying to access my spotify account on my tablet a message saying "no SD card found please make sure an SD card is inserted with sufficient space to store our data." I use a nexus 7, 32gb which is all internal storage, I have used spotify on her...

Newbie

When trying to access my spotify account on my tablet a message saying "no SD card found please make sure an SD card is inserted with sufficient space to store our data." I use a nexus 7, 32gb which...

Joe

Community Legend

896 Views

2 replies

1 likes

  • 896 Views
  • 2 replies
  • 1 likes

Changing volume of Spotify App with changing connection quality

Dear Spotify Team, I noticed an annoying issue with change volume while streaming Spotify radio on my new Galaxy S4 in my car (Bluetooth). I used to use iPhone before and didn't have that problem. But since using the S4 I am experiencing volume chang...

Casual Listener

Dear Spotify Team,   I noticed an annoying issue with change volume while streaming Spotify radio on my new Galaxy S4 in my car (Bluetooth). I used to use iPhone before and didn't have that ...

571 Views

0 replies

0 likes

  • 571 Views
  • 0 replies
  • 0 likes