Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hello all: First to all, sorry for my English. I'm a premium user and I normally go to rollerblading using my Samsumg Galaxy SIII like a mp3 reproducing with Spotify. I have a friend that do that too, and we are interesting in share our playlists and...
Hello all: First to all, sorry for my English. I'm a premium user and I normally go to rollerblading using my Samsumg Galaxy SIII like a mp3 reproducing with Spotify. I have a f...
Community Legend
352 Views
2 replies
0 likes
Well. I've looked little bi around Youtube, and I found a solution to the storage problem.Look at the video and you can easel without any problems store spotify to external sdcard Look Here Thanks to Kvold Just do as the video says, and then you can ...
Well. I've looked little bi around Youtube, and I found a solution to the storage problem. Look at the video and you can easel without any problems store spotify to external sdcard &n...
596 Views
0 replies
0 likes
Hi, It seems it is no longer possible to download the Spotify APK from m.spotify.com - the URL now redirects to the main website. Is there somewhere else I can download Spotify for Android from? Google Play store is not an option because I am very ra...
Hi, It seems it is no longer possible to download the Spotify APK from m.spotify.com - the URL now redirects to the main website. Is there somewhere else I can download Spotify for Android...
Regular
710 Views
2 replies
0 likes
Hi, I pay a premium account for a couple of months and since last week, the app does not recognize my account on my phone and tablet. This is Extremely anoying as I pay a Swiss account, which is expansive. Generally, I never pay for a useless service...
Hi, I pay a premium account for a couple of months and since last week, the app does not recognize my account on my phone and tablet. This is Extremely anoying as I pay a Swiss accou...
Casual Listener
1935 Views
5 replies
0 likes
Hi, Sorry for the english, I'm French. I have spotify on my PC and on my phone with android , I'm premium user and I have several playlist that I put offline to listen everywhere, but one of my offline playlist I have to synchronize her each time I o...
Hi, Sorry for the english, I'm French. I have spotify on my PC and on my phone with android , I'm premium user and I have several playlist that I put offline to listen eve...
Community Legend
555 Views
1 replies
0 likes
Ls, Since i got a smart tv (Samsung) and a samsung phone i purchased premium. This is working on my desktop and tv but not on my phone. It says no internet connection which is not true. I tried the trial version, once... these settings are still to b...
Ls, Since i got a smart tv (Samsung) and a samsung phone i purchased premium. This is working on my desktop and tv but not on my phone. It says no internet connection which is not tr...
Community Legend
909 Views
2 replies
0 likes
Hi,I have a strange issue related to sync function. Indeed, when I set a playlist as offline in wifi, all is good. But then, when I go out and I loose my wifi network, this same playlist is not available anymore in offline folder...How can I fix it ?...
Hi, I have a strange issue related to sync function. Indeed, when I set a playlist as offline in wifi, all is good. But then, when I go out and I loose my wifi network, this same playlist is not...
Community Legend
396 Views
2 replies
0 likes
I have seen a lot of comment on this, but I am posting this in HOPES that someone at Spotify will see this. First of all, I love Spotify. I reccomend it to all my friends. I love how I can just click and download, DONE. I even signed up with the prem...
I have seen a lot of comment on this, but I am posting this in HOPES that someone at Spotify will see this. First of all, I love Spotify. I reccomend it to all my friends. I love how I can...
Spotify Legend
414 Views
1 replies
0 likes
Hey! Since a few days ago, my app on the Android is crashing. I thought it was a matter of updating the system and I did it 2 days ago to to Android version 4.0.4, but it's still stoping all of a sudden after 2-3 minutes playing a song. This doesn't ...
Hey! Since a few days ago, my app on the Android is crashing. I thought it was a matter of updating the system and I did it 2 days ago to to Android version 4.0.4, but it's still stoping all of a sud...
Community Legend
820 Views
2 replies
0 likes
Hello everyone, First of all I just downloaded Spotify today and therefor my knowledge might leak a bit although I've been searching online for a solution of this problem but couldn't find any so I'll give it a shot explaining it as good as possible....
Hello everyone, First of all I just downloaded Spotify today and therefor my knowledge might leak a bit although I've been searching online for a solution of this problem but couldn't find...
Casual Listener
616 Views
4 replies
0 likes
Hi guys, I would like to know what kind of android do I need to download Spotify on my mobile and use spotify premium app. Is 2.3 enough? help!
Hi guys, I would like to know what kind of android do I need to download Spotify on my mobile and use spotify premium app. Is 2.3 enough? help! 🙂
Casual Listener
814 Views
3 replies
0 likes
i origionally found this album when i would type in "Harlem Shake". it would come up in the search results on my phone. it was a mostly blue cover and it had the word BASS on it... taking up most of the cover with big bold white letters. it was calle...
i origionally found this album when i would type in "Harlem Shake". it would come up in the search results on my phone. it was a mostly blue cover and it had the word BASS on it... taking up most of ...
Casual Listener
314 Views
1 replies
0 likes
Hi there, this is my 2nd month of using Spotify. The 1st month I think from November-December, perfect no complaints at all. Then from Jan to Feb I'm experiencing problems with offline mode, I have to go online to use offline mode? I don't know what ...
Hi there, this is my 2nd month of using Spotify. The 1st month I think from November-December, perfect no complaints at all. Then from Jan to Feb I'm experiencing problems with ...
Music Fan
635 Views
6 replies
0 likes
Hi, I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below mentioned: 1) It skipps songs continuously, until reaches end of pl...
Hi, I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below menti...
Casual Listener
5277 Views
10 replies
2 likes
=== START OF TEMPLATE === Description Ever since the new update, I'm unable to download new playlists that weren't already on my phone. It allows me to search, but as soon as I try to download an album, it shows that I am in offline mode and freezes ...
=== START OF TEMPLATE === Description Ever since the new update, I'm unable to download new playlists that weren't already on my phone. It allows me to search, but as soon as I try...
Casual Listener
813 Views
2 replies
0 likes
Hi I would like to buy premium account for Spotify but i have last very importatnt question: Can i use it on two different android phones at the same time ? I mean I'm listening to music on my phone and for example my Mom also listen to spotify at th...
Hi I would like to buy premium account for Spotify but i have last very importatnt question: Can i use it on two different android phones at the same time ? I mean I'm listening to music...
Community Legend
2375 Views
5 replies
0 likes
I have an Android smartphone, after 48-hour of free period I discovered that only payment sybscription are supported, no commercial subscription supported are available. Is it true? If this is true, good bye Spotify ...
I have an Android smartphone, after 48-hour of free period I discovered that only payment sybscription are supported, no commercial subscription supported are available. Is it true? If this is true...
Casual Listener
356 Views
2 replies
0 likes
It didn't used to be like this but the title & artist names in my app are a light gray color instead of a readable black. Is there a way to change this? It's maddening!!!
It didn't used to be like this but the title & artist names in my app are a light gray color instead of a readable black. Is there a way to change this? It's maddening!!!
Regular
819 Views
4 replies
2 likes
Hi, I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below mentioned: 1) It skipps songs continuously, until reaches end of pl...
Hi, I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below menti...
Newbie
967 Views
5 replies
1 likes
I got an Samsung GT-S5830 Galaxy Ace processor is single core 0.8ghz with 278 mb ram, Rom minne 512 and an 8gb sd card, will my phone handle spotify premium and my song list, im thinking about the amount of ram my phone got, is it big enough or do i ...
I got an Samsung GT-S5830 Galaxy Ace processor is single core 0.8ghz with 278 mb ram, Rom minne 512 and an 8gb sd card, will my phone handle spotify premium and my song list, im thinking a...
Community Legend
1935 Views
3 replies
0 likes
