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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375696 Views

541 replies

34 likes

Account
Free
  • 375696 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
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  • 7 likes

"Temporary error when merging accounts. Please try again!"

Seems to be the same problem many others have had. No solutions I saw helped my case, however. Among other steps, I have: - Reinstalled application - Reviewed settings in Spotify and Facebook This has been going on for a few days now. Don't want to g...

Newbie

Seems to be the same problem many others have had. No solutions I saw helped my case, however. Among other steps, I have: - Reinstalled application - Reviewed settings in Spotify and Facebook T...

Nizhoni

Casual Listener

532 Views

2 replies

0 likes

  • 532 Views
  • 2 replies
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Solved!! Temporary error when merging accounts - Can't get my mobile to work

Hey I was listening to music last night, turned it off and everything was all fine. This morning I wake up and it won't work. It keeps trying to make me re-enter all my information. When I do, it comes up with an error message saying "Temporary error...

Visitor

Hey I was listening to music last night, turned it off and everything was all fine.  This morning I wake up and it won't work.  It keeps trying to make me re-enter all my information. ...

Nizhoni

Casual Listener

1079 Views

6 replies

0 likes

  • 1079 Views
  • 6 replies
  • 0 likes

Droid 2 Spotify is not working at all

Hi there, Here's my problem. I downloaded the app onto my phone and it worked fine. I went to play a song that worked great! Went to switch a song while the other song was playing, app stopped working. Ok no problem, too much at once, whatever. I ope...

Newbie

Hi there, Here's my problem. I downloaded the app onto my phone and it worked fine. I went to play a song that worked great! Went to switch a song while the other song was playing, app stopped work...

smelico

Community Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

local files synced to phone, but they're not showing up

So this is an odd situation for me. I set spotify to sync my local files, around 800 of them, to my Galaxy note 2.i let it run all night and the disk space indicates there's definitely files on my sd card from last night. But the sings don't show up ...

Regular

So this is an odd situation for me. I set spotify to sync my local files, around 800 of them, to my Galaxy note 2.i let it run all night and the disk space indicates there's definitely files on my sd...

Joe

Community Legend

567 Views

5 replies

0 likes

  • 567 Views
  • 5 replies
  • 0 likes

Solved!! My playlist wont sync to my Android device :(

I have three playlists and two of them synced perfectly. However the other one will not sync at all and I cant figure out why. I am a new Spotify(premium) user and it may be user error but I have looked everywhere and cant find out why. I hope someon...

Casual Listener

I have three playlists and two of them synced perfectly. However the other one will not sync at all and I cant figure out why. I am a new Spotify(premium) user and it may be user error but I have loo...

Joe

Community Legend

8370 Views

24 replies

1 likes

  • 8370 Views
  • 24 replies
  • 1 likes

Playlists Showing Up Empty On Mobile

The playlists I have created on my account are showing up empty on mobile. Everything was working fine here until I had my account reset to remove FB integration. The playlists I want to sync seem fine on my desktop.

Casual Listener

The playlists I have created on my account are showing up empty on mobile.    Everything was working fine here until I had my account reset to remove FB integration. The playlists I wan...

Joe

Community Legend

2444 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

HTC One local files issues

hi,upgraded my desire to the latest whizzbang from HTCI've learned and loved spotify over the last couple of years, but now it's got me tearing out my hair.I can't sync playlists ( almost all my playlists are local files ) to my ONE.Whenever I try, i...

Regular

hi, upgraded my desire to the latest whizzbang from HTC I've learned and loved spotify over the last couple of years, but now it's got me tearing out my hair. I can't sync playlists ( almost...

Joe

Community Legend

713 Views

6 replies

0 likes

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sorting playlists on android

Hey,Spotify premium subscriber here with a question. When will I be able to sort my playlists on my Droid? This is a standard feature of any music player software, free or pay, past or present, and I'm unsure why this has not been implemented on Andr...

Casual Listener

Hey, Spotify premium subscriber here with a question. When will I be able to sort my playlists on my Droid? This is a standard feature of any music player software, free or pay, past or present, a...

juoneill

Casual Listener

2910 Views

8 replies

2 likes

  • 2910 Views
  • 8 replies
  • 2 likes

Droid Galaxy Nexus - Playlist Issues

All of the threads I encountered for this problem were much older, so I apologize in advance if there was something more recent to help with this. This is only a recent development and I seem to have made it worse. I added a new playlist to Spotify P...

Casual Listener

All of the threads I encountered for this problem were much older, so I apologize in advance if there was something more recent to help with this.   This is only a recent development and I s...

rcross11

Casual Listener

658 Views

6 replies

0 likes

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  • 6 replies
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My playlist is empty.

Hi! When i open my playlist "jeje" in offline mode, even tho its downloaded, it is empty. This is the case on both my computer and android. The playlist is there, the songs is there, but they kind of is not there... All the songs are downloaded, but ...

Casual Listener

Hi! When i open my playlist "jeje" in offline mode, even tho its downloaded, it is empty. This is the case on both my computer and android. The playlist is there, the songs is there, but they kind of...

Joe

Community Legend

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
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won't work

everytime I log on to Spotify or open my app it shows my screen then everything goes blank. I have tried uninstalling and reinstalling the app. I've done this multiple times I've looked through all options I do not know how to fix this problem please...

Casual Listener

everytime I log on to Spotify or open my app it shows my screen then everything goes blank. I have tried uninstalling and reinstalling the app. I've done this multiple times I've looked through all o...

Joe

Community Legend

402 Views

1 replies

0 likes

Spotify won't work
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Spotify app wont play local files

Hello,i'm using the spotify app since almost a year and i never had any problems. A few minutes ago, i downloaded some songs, which arent available at spotify, so i could listen to them of course.But somehow they wont play, it always says : this trac...

Casual Listener

Hello, i'm using the spotify app since almost a year and i never had any problems.  A few minutes ago, i downloaded some songs, which arent available at spotify, so i could listen to them of c...

p4pou

Casual Listener

598 Views

2 replies

0 likes

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278mb data in the background?? REALLY??

Ok, just had a warning from Orange that I had exceeded my 1gb data limit for the month. How is this possible I thought? I've not used the net a massive amount surely?... only to check and discover that Spotify has used 278mb of background data in the...

Music Fan

Ok, just had a warning from Orange that I had exceeded my 1gb data limit for the month. How is this possible I thought? I've not used the net a massive amount surely?... only to check and discover th...

Paris1933

Music Fan

696 Views

2 replies

0 likes

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How do I delete a playlist from Android Device?

I wanted to sync some playlists to my phone, but it told me that I've got no memory left. I checked the weight of Spotify, it was almost 2GB, no playlists synced [I've cancelled/"deleted" them all, but aparently they were still in the memory, althoug...

Regular

I wanted to sync some playlists to my phone, but it told me that I've got no memory left. I checked the weight of Spotify, it was almost 2GB, no playlists synced [I've cancelled/"deleted" them all, b...

osaka

Regular

3029 Views

5 replies

0 likes

  • 3029 Views
  • 5 replies
  • 0 likes

Solved!! offline music on external SD card on android 4.1

i've changend my phone from android 4.0 to 4.1 ...now i can't store the offline music on external sd card - why? will this problem be solved with the next update? for example the deezer app uses the external sd card. maybe i will go to deezer with my...

Casual Listener

i've changend my phone from android 4.0 to 4.1 ...now i can't store the offline music on external sd card - why? will this problem be solved with the next update? for example the deezer app uses the ...

Joe

Community Legend

2013 Views

3 replies

0 likes

  • 2013 Views
  • 3 replies
  • 0 likes

Downloading Playlist Errors

I keep having to re-download my playlists multiple times...why? After the download is finished, I open the list it restarts the download again. Thoughts or suggestions? Any help is appreciated. I have the Samsung Galaxy S2 ith Jellybean from Sprint.

Casual Listener

I keep having to re-download my playlists multiple times...why?  After the download is finished, I open the list it restarts the download again. Thoughts or suggestions?  Any help is apprec...

smelico

Community Legend

592 Views

3 replies

0 likes

  • 592 Views
  • 3 replies
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Offline playlist - some songs won't sync

Anyone else having this problem? I have a list on around 406 songs on my phone, I added a few 5 more tracks on this list last night, but my phone says that I havent added any new songs to the playlist. This isn't only a problem with my phone tho, it ...

Casual Listener

Anyone else having this problem? I have a list on around 406 songs on my phone, I added a few 5 more tracks on this list last night, but my phone says that I havent added any new songs to the playlis...

Vin-hair

Casual Listener

554 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

One song stops playback

Hi there! I've been using Spotify happily on my Galaxy S2 now for over a year. I decided it was time to put together a classical playlist, but Spotify on my phone seems to have a disliking of Vivaldi's Four Seasons. Every time I attempt to play Anton...

Regular

Hi there!   I've been using Spotify happily on my Galaxy S2 now for over a year. I decided it was time to put together a classical playlist, but Spotify on my phone seems to have a disliking o...

Joe

Community Legend

529 Views

4 replies

0 likes

  • 529 Views
  • 4 replies
  • 0 likes

Playlist on Computer will not sync/show up on phone. but starred songs will sync instantly

Description When I add a new playlist on my computer spotify, the playlist does not add on my mobile spotify. I can add playlists on my mobile spotify but they will also not sync to my computer. If I "star" a song on my computer, that song will insta...

Casual Listener

Description When I add a new playlist on my computer spotify, the playlist does not add on my mobile spotify. I can add playlists on my mobile spotify but they will also not sync to my computer. ...

2397 Views

0 replies

2 likes

  • 2397 Views
  • 0 replies
  • 2 likes