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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387415 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

7 likes

  • 8041 Views
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  • 7 likes

Spotify for Desktop and Android not updating after last update..

I don't know if there are more people with this problem? But my playlists don't update anymore I for instance changed my favorites but on my android phone it does not reflect the songs I have in my desktop.

Casual Listener

I don't know if there are more people with this problem? But my playlists don't update anymore I for instance changed my favorites but on my android phone it does not reflect the songs I have in my d...

Peter__

Community Legend

1068 Views

5 replies

0 likes

Android App
Spotify
Update
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Switching to Google All Access due to poor Android support

So i am not posting to cuase trouble.... I just really want Spotify to know why i am switching...... The android player is so bad i had to cancel my service a few time in the past just becuase i could bearly stand to use it. The Google player isnt pe...

Music Fan

So i am not posting to cuase trouble.... I just really want Spotify to know why i am switching...... The android player is so bad i had to cancel my service a few time in the past just becuase i coul...

smelico

Community Legend

1426 Views

10 replies

0 likes

  • 1426 Views
  • 10 replies
  • 0 likes

no music when offline..

Hi there, i am currently using a samsung s3 for spotify. And whenever i turn on spotify on my mobile without internet, no offline songs are available. I have to connect to the internet to get up all my songs, and after i connect to the internet and a...

Newbie

Hi there, i am currently using a samsung s3 for spotify. And whenever i turn on spotify on my mobile without internet, no offline songs are available. I have to connect to the internet to get up all ...

Peter__

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Wrong Email on my Spotify Account

Hi - I've just logged in and noticed the email account registered to my spotify premium account is wrong, but I never noticed as I always logged in via Facebook. I tried to update it myself, but can only do this by entering my spotify password which ...

Visitor

Hi - I've just logged in and noticed the email account registered to my spotify premium account is wrong, but I never noticed as I always logged in via Facebook. I tried to update it myself, but can ...

Taylor

Community Legend

580 Views

1 replies

1 likes

  • 580 Views
  • 1 replies
  • 1 likes

Solved!! Charged for free Trial.

I signed up for the 30 day free trial. I was charged for this and again as it supposedly had not worked the first time. Can you please sort this with a refund and I will cancel the subscription immediately.

Casual Listener

I signed up for the 30 day free trial. I was charged for this and again as it supposedly had not worked the first time. Can you please sort this with a refund and I will cancel the subscription immed...

nooners4

Casual Listener

636 Views

2 replies

0 likes

  • 636 Views
  • 2 replies
  • 0 likes

Solved!! Music often interrupted by loud noise

Recently when I play music through my Android Phone (Samsung Galaxy I9000) the music is sometimes interrupted by a loud, nerve-recking, belling noise. Sounds like when you put maximum volume on an amp and have the wire from that amp stuck in some pow...

Regular

Recently when I play music through my Android Phone (Samsung Galaxy I9000) the music is sometimes interrupted by a loud, nerve-recking, belling noise. Sounds like when you put maximum volume on an am...

Peter__

Community Legend

2496 Views

3 replies

0 likes

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  • 3 replies
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Solved!! how do you sync offline music from your computer to your phone?

is it possible when you've downloaded music on your computer to sync this music to your phone or other devices?

Newbie

is it possible when you've downloaded music on your computer to sync this music to your phone or other devices?

Taylor

Community Legend

766 Views

1 replies

0 likes

  • 766 Views
  • 1 replies
  • 0 likes

Only half of my playlist downloads

Got a new phone and downloaded one my playlists (365 songs). It seemed like it downloaded normally but a week later I noticed Spotify had used up nearly 1 GB of data. Since I only listen to my downloaded playlist, I thought this was weird. Apparently...

Newbie

Got a new phone and downloaded one my playlists (365 songs). It seemed like it downloaded normally but a week later I noticed Spotify had used up nearly 1 GB of data. Since I only listen to my downlo...

958 Views

0 replies

0 likes

  • 958 Views
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Landscape mode update

People are screaming out for it and the only update I can find is from well over a year ago at http://community.spotify.com/t5/Spotify-Ideas/Landscape-orientation-on-Mobile/idi-p/691 Can anyone at Spotify give us an answer as to whether this has got ...

Regular

People are screaming out for it and the only update I can find is from well over a year ago at http://community.spotify.com/t5/Spotify-Ideas/Landscape-orientation-on-Mobile/idi-p/691   ...

miljbee

Music Fan

804 Views

4 replies

2 likes

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  • 2 likes

Release Notes - Spotify for Android (0.6.0.20)

What's new in this version: Fixed: Some users were getting stuck on a white screen at startup. Fixed: Some users were unable to start the app. Note: If you're having trouble with an update, please always make sure to go through the [Android] Troubles...

Spotify Legend

What's new in this version:   Fixed: Some users were getting stuck on a white screen at startup. Fixed: Some users were unable to start the app.   Note: If you're having troub...

Goodman

Spotify Legend

2190 Views

11 replies

1 likes

  • 2190 Views
  • 11 replies
  • 1 likes

Android Resume in Playlist

Whenever I come back to Spotify for android it seams to have compleatly forgotten what playlist I was in and whereI am up to. I find this really anoying having it starting all the way back at the beginning of the playlist. Is there any option to remb...

Regular

Whenever I come back to Spotify for android it seams to have compleatly forgotten what playlist I was in and whereI am up to. I find this really anoying having it starting all the way back at the b...

troypjones

Regular

3880 Views

20 replies

2 likes

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  • 20 replies
  • 2 likes

White screen when trying to open spotify using android on htc one v

White screen when opening spotify using android on htc one v. Works fine on my iPad. Pls help and explain solution in easy to understand language as I'm not technical in any way. Tried restarting phone, clearing from memory still no luck.

Casual Listener

White screen when opening spotify using android on htc one v. Works fine on my iPad. Pls help and explain solution in easy to understand language as I'm not technical in any way. Tried restarting pho...

Joe

Community Legend

541 Views

3 replies

0 likes

  • 541 Views
  • 3 replies
  • 0 likes

Bluetooth Audio showing wrong song

I am using the AT&T Samsung Galaxy S2 Skyrocket with Android version 4.1.2 (official ROM) and Spotify version 0.6.0.20. I have my phone connected with Bluetooth Audio to my Toyota Sequoia and Tesla Model S (both of which support Bluetooth Audio). My ...

Regular

I am using the AT&T Samsung Galaxy S2 Skyrocket with Android version 4.1.2 (official ROM) and Spotify version 0.6.0.20.  I have my phone connected with Bluetooth Audio to my Toyota Sequoia a...

Joe

Community Legend

1554 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Music pauses

Hi, When I start a song, it pauses itself after just a few seconds. I then try to start the music again, with the same outcome. How quickly it pauses, has escalated over time. I tried to reinstall Spotify on my mobile, but it had no effect. My phone ...

Regular

Hi,    When I start a song, it pauses itself after just a few seconds. I then try to start the music again, with the same outcome. How quickly it pauses, has escalated over time. I...

JensR

Regular

1013 Views

10 replies

0 likes

  • 1013 Views
  • 10 replies
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Offline Playlists won't fully Download

Hi, a couple days ago I had to factory reset my android. So I had to reinstall Spotify. While trying to redownload the the playlists, I discovered that it wasn't letting me fully download them. It is not a disk space issue as I still have over 10 GB ...

Regular

Hi, a couple days ago I had to factory reset my android. So I had to reinstall Spotify. While trying to redownload the the playlists, I discovered that it wasn't letting me fully download them. It is...

Joe

Community Legend

767 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Datenvolume

Wird der Datenvolume nur dann nicht auf den Monatsdatenvolume angerechnet, wenn man sich über T-Mobil registriert ?

Newbie

Wird der Datenvolume nur dann nicht auf den Monatsdatenvolume angerechnet, wenn man sich über T-Mobil registriert ?

smelico

Community Legend

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

No songs in my playlists on my phone

Hi there, I have spotify premium but a few days ago it has been having problems on my Samsung Galaxy S. I have playlists made and are working fine on my computer, however on my phone it shows 0 songs in the playlists. I am not sure what the problem i...

Casual Listener

Hi there, I have spotify premium but a few days ago it has been having problems on my Samsung Galaxy S. I have playlists made and are working fine on my computer, however on my phone it shows 0 son...

Liam

Community Legend

470 Views

2 replies

0 likes

  • 470 Views
  • 2 replies
  • 0 likes

Solved!! My Ford Touch + Spotify

Hey Everyone, I just purchased a new Ford vehicle and unfortunately it doesn't contain AppLink for whatever reason. While Ford "develops an update" to support AppLink again, I have been using the bluetooth mode to stream music. However, in doing so, ...

Casual Listener

Hey Everyone,   I just purchased a new Ford vehicle and unfortunately it doesn't contain AppLink for whatever reason.  While Ford "develops an update" to support AppLink again, I have bee...

Joe

Community Legend

4602 Views

1 replies

1 likes

  • 4602 Views
  • 1 replies
  • 1 likes

Spotify's outstanding issues, PLEASE FIX IT!!!!!

I've been on Spotify Android for over a year now, and I'm simply amazed at Spotify's lack of dedication to a quality music listening experience. These issues are STILL outstanding, and absolutely [Swearing] ANNOYING. Can you seriously tell me that Sp...

Gig Goer

      I've been on Spotify Android for over a year now, and I'm simply amazed at Spotify's lack of dedication to a quality music listening experience.  These issues are STIL...

KemikalElite

Newbie

1808 Views

14 replies

0 likes

  • 1808 Views
  • 14 replies
  • 0 likes