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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196197 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196197 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537994 Views

78 replies

3 likes

  • 537994 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444099 Views

565 replies

37 likes

Account
Free
  • 444099 Views
  • 565 replies
  • 37 likes

Local files will not sync to Galaxy S3, even though Spotify says they are synced

Hi all, My problem is that spotify doesn't sync my local files with my Galaxy S3. Files hosted by spotify sync perfectly. The weird thing is that it syncs some files but skips others. My playlist will have the green arrow next to it but more than hal...

Casual Listener

Hi all,   My problem is that spotify doesn't sync my local files with my Galaxy S3. Files hosted by spotify sync perfectly. The weird thing is that it syncs some files but skips others. My p...

Censmogar

Casual Listener

624 Views

2 replies

0 likes

  • 624 Views
  • 2 replies
  • 0 likes

radio not working and spotify app cannot login

I'm having the same problem now. I have been using spotify premium on my HTC one xl for the last 3 weeks. It's been great but happened yesterday whatever radio station I got into the music plays, but it gives no sound. So I tried logging out and logg...

Casual Listener

I'm having the same problem now. I have been using spotify premium on my HTC one xl for the last 3 weeks. It's been great but happened yesterday whatever radio station I got into the music plays, b...

Peter__

Community Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Can't Manually Upload Music and Playlists

I've been having a problem manually uploading a playlist from my computer to my android phone. I keep clicking Manually Sync then go to click the Playlist I want to upload and it automatically tries to Sync All Music. The only thing it lets me Manual...

Casual Listener

I've been having a problem manually uploading a playlist from my computer to my android phone.    I keep clicking Manually Sync then go to click the Playlist I want to upload and it aut...

Joe

Community Legend

5483 Views

26 replies

4 likes

  • 5483 Views
  • 26 replies
  • 4 likes

Many small bugs annoying me

I have an HTC One X (AT&T version) running Android 4.1.1 and there's a bunch of small things that are annoying me. I am so close to moving over to another service because of the lack of care for Android. iOS has none of the bugs that I'm about to lis...

Newbie

I have an HTC One X (AT&T version) running Android 4.1.1 and there's a bunch of small things that are annoying me. I am so close to moving over to another service because of the lack of care for ...

Joe

Community Legend

513 Views

1 replies

1 likes

  • 513 Views
  • 1 replies
  • 1 likes

Solved!! Playlist stuck on "Loading..."

I recently imported my iTunes playlists to Spotify for my Samsung Galaxy S4. Two of the playlists work, I am assuming because they only have 5-8 songs in them. However, my third playlists has about 300 songs in it and it doesn't seem to load. This wa...

Music Fan

I recently imported my iTunes playlists to Spotify for my Samsung Galaxy S4. Two of the playlists work, I am assuming because they only have 5-8 songs in them. However, my third playlists has about 3...

Joe

Community Legend

1329 Views

4 replies

0 likes

  • 1329 Views
  • 4 replies
  • 0 likes

songs not available

My daughter and I both have spotify on our phones. Howand are premium members. I have songs I can get that she doesn't have access to and vice versa. Why is this?

Casual Listener

My daughter and I both have spotify on our phones. Howand are premium members. I have songs I can get that she doesn't have access to and vice versa. Why is this?

Liam

Community Legend

632 Views

4 replies

0 likes

  • 632 Views
  • 4 replies
  • 0 likes

premium to download local files?

Suddenly I can't download my local files to my HTC! Do I need premium for that all of a sudden? I've managed just fine up until now with spotify free :S

Regular

Suddenly I can't download my local files to my HTC! Do I need premium for that all of a sudden? I've managed just fine up until now with spotify free :S

Bokumetsu

Regular

555 Views

2 replies

0 likes

  • 555 Views
  • 2 replies
  • 0 likes

Solved!! Bug in Android - In profile page twice starred playlist?

I see bug in profile page in Android Spotify. My starred playlist is twice there. Fix it!

Visitor

I see bug in profile page in Android Spotify.   My starred playlist is twice there.     Fix it!

user-removed

Not applicable

711 Views

1 replies

0 likes

  • 711 Views
  • 1 replies
  • 0 likes

Question about Spotify Premium Device Count

So I was thinking about going Premium now that you have the radio thing and I seem to use it all the time. I just wanted to know how devices were counted. Right now I use 2 laptops, a desktop, a phone, and two tablets. Are the "devices" only counting...

Newbie

So I was thinking about going Premium now that you have the radio thing and I seem to use it all the time.  I just wanted to know how devices were counted.   Right now I use 2 laptops, ...

Taylor

Community Legend

1011 Views

1 replies

0 likes

  • 1011 Views
  • 1 replies
  • 0 likes

Solved!! Can't pass the login

Hello, i just got spotify premium and downloaded the android app. But i cant't login If i press insert my logindata and press login, the button says "loggin in" for a second and then switch back to "Login" without any error message. No matter what da...

Casual Listener

Hello, i just got spotify premium and downloaded the android app. But i cant't login If i press insert my logindata and press login, the button says "loggin in" for a second and then switch back t...

TheTechnoMan

Casual Listener

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Audio cuts out after each song on radio

I've been having this problem for a LONG time. After each song while listening to the radio the audio cuts out. I have to pause and hit play again before the audio returns. I've replaced my phone 3 times. Samsung Note 2. The problem has occured on ea...

Casual Listener

I've been having this problem for a LONG time. After each song while listening to the radio the audio cuts out.  I have to pause and hit play again before the audio returns.    I've ...

Joe

Community Legend

2025 Views

5 replies

0 likes

  • 2025 Views
  • 5 replies
  • 0 likes

Solved!! Samsung Galaxy S3

Hi someone please help me because I am tearing my hair out and I am paying a tenner a month as well as having a 64gb memory card. All I want to do is to synch my files onto my memory card and I have read around on the forums but I do not get the SD c...

Newbie

Hi someone please help me because I am tearing my hair out and I am paying a tenner a month as well as having a 64gb memory card.   All I want to do is to synch my files onto my memory card ...

Peter__

Community Legend

26655 Views

21 replies

1 likes

  • 26655 Views
  • 21 replies
  • 1 likes

Can't download music

Hi, I can't download music to my phone nor my computer (winsows) for some reason. I got a premium account, I've re-installed it and it's always worked before. I can click download on some of the songs in my download folder but nothing else, ie I can'...

Casual Listener

Hi, I can't download music to my phone nor my computer (winsows) for some reason. I got a premium account, I've re-installed it and it's always worked before. I can click download on some of the so...

Joe

Community Legend

724 Views

3 replies

0 likes

  • 724 Views
  • 3 replies
  • 0 likes

Store downloaded songs on SD galaxy s3 Spotifyversion: 0.5.9.29

Hi! I'm wondering if anyone else is having problem in the latest release of Spotify on Android?I almost recently acquired the Samsung Galaxy S3, and I can't download the songs to the SD card.This bothers me A LOT, as I can only store approximately 60...

Casual Listener

Hi!   I'm wondering if anyone else is having problem in the latest release of Spotify on Android? I almost recently acquired the Samsung Galaxy S3, and I can't download the songs to the SD ca...

CYBERHIPPIECHIC

Casual Listener

4749 Views

4 replies

0 likes

  • 4749 Views
  • 4 replies
  • 0 likes

Delete "leftovers" from former installation.

I experienced a strange error. I don't know what happened but when I opened the app yesterday it would only show me a blank white screen with the menue bar. nothing more or less. I restarted the phone and killed the app. nothing worked.so I went to t...

Casual Listener

I experienced a strange error. I don't know what happened but when I opened the app yesterday it would only show me a blank white screen with the menue bar. nothing more or less. I restarted the phon...

Taylor

Community Legend

1022 Views

1 replies

0 likes

bug
songs
  • 1022 Views
  • 1 replies
  • 0 likes

Solved!! Trouble syncing playlists with the spotify app?

Hey all, I have a Samsung Galaxy s3, recently got the Spotify premium upgrade. Gotta couple long car rides the coming weekends. Well, I went on my computer and made some playlists I'm pretty stoked about, but for some reason the songs aren't showing ...

Casual Listener

Hey all,   I have a Samsung Galaxy s3, recently got the Spotify premium upgrade. Gotta couple long car rides the coming weekends. Well, I went on my computer and made some playlists I'm pr...

Warzone303

Casual Listener

1061 Views

5 replies

0 likes

  • 1061 Views
  • 5 replies
  • 0 likes

Tracks unavailable

Hello. I was interested in listening to and obtaining Hawthorne Heights cd - HOPE, but it does not appear when searched on the app. A google search returned the results of the cd, but when I opened it, it merely said that the tracks were unavailable,...

Regular

Hello. I was interested in listening to and obtaining Hawthorne Heights cd - HOPE, but it does not appear when searched on the app. A google search returned the results of the cd, but when I opened i...

Joe

Community Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Where does Spotify automatically store its dowloads on smartphone?

Hello, If this Q is silly, I apologise in advance. I suspect this is due to my phone, but I am having downloading all my selected playlists due to storage. I recenly upgraded my phone with an 32gb SD card, but it does not seem to stroe the music ther...

Music Fan

Hello,   If this Q is silly, I apologise in advance.   I suspect this is due to my phone, but I am having downloading all my selected playlists due to storage. I recenly upgraded my...

Joe

Community Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Pleeaaase add sorting your collected music by artist/album !!!!!

Sorry, but right now it is so annoying. I tested out an alternative streaming service (R..o) and have to say: "it is so lovely to have this option and a clean design again!". Playlists and stuff are nice, but I usually listen by album. And as it is r...

Music Fan

  Sorry, but right now it is so annoying. I tested out an alternative streaming service (R..o) and have to say: "it is so lovely to have this option and a clean design again!". Playlists and s...

MissOwl

Music Fan

516 Views

1 replies

2 likes

  • 516 Views
  • 1 replies
  • 2 likes

No Radio for HTC One

Hey everybody, I have a HTC One and a premium account of spotify but I can't use the radio function. If I open the spotify app there are just my playlists but no radio function. Please help me Thanks

Casual Listener

Hey everybody,   I have a HTC One and a premium account of spotify but I can't use the radio function. If I open the spotify app there are just my playlists but no radio function. &nbsp...

Peter__

Community Legend

763 Views

5 replies

0 likes

  • 763 Views
  • 5 replies
  • 0 likes