Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374724 Views

541 replies

34 likes

Account
Free
  • 374724 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7487 Views

0 replies

7 likes

  • 7487 Views
  • 0 replies
  • 7 likes

One single song cannot be played in offline

I have a certain song that cannot be played in offline mode. All other songs work fine, as well as syncing of the playlist. It's only this one song (La Vela Puerca - Va A Escampar) that won't be downloaded. As long as Spotify is online the song can b...

Casual Listener

I have a certain song that cannot be played in offline mode. All other songs work fine, as well as syncing of the playlist. It's only this one song (La Vela Puerca - Va A Escampar) that won't be down...

ascg

Casual Listener

562 Views

4 replies

0 likes

  • 562 Views
  • 4 replies
  • 0 likes

fail to display page when trying to log in using facebook

I used to use spotify on my iPhone 5 all the time, recently it got stolen and now im using a sony experia LT15i. when i try to log in via facebook ( like i have always done) it goes to the browser and immediately says that the web page is unavailable...

Newbie

I used to use spotify on my iPhone 5 all the time, recently it got stolen and now im using a sony experia LT15i. when i try to log in via facebook ( like i have always done) it goes to the browser an...

Liam

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

HTC Desire C no downloading SD card

With the new Spotify app songs are no longer downloaded to the SD card of my HTC Desire C. Local storage is used, which allows for onlyu a few songs. How can I download on my SD Card??

Newbie

With the new Spotify app songs are no longer downloaded to the SD card of my HTC Desire C. Local storage is used, which allows for onlyu a few songs. How can I download on my SD Card??

Liam

Community Legend

926 Views

1 replies

0 likes

  • 926 Views
  • 1 replies
  • 0 likes

Missing features

It's starting to like me, but I'd really like to find the option to add a whole Album to my starred music " they lack that boys.!! I'd like to hear if it's possible to have in the future. Cheers and keep improving Spotify! Leo

Regular

It's starting to like me, but I'd really like to find the option to add a whole Album to my starred music " they lack that boys.!!   I'd like to hear if it's possible to have in the futur...

Liam

Community Legend

563 Views

2 replies

0 likes

  • 563 Views
  • 2 replies
  • 0 likes

>50% tracks sync in silence

Hey, When I sync to my device, there is a large majority of the songs saving as silence (i.e. fail to load when in offline mode). How do I fix this? Is there a limit? (i've synced about 800 apparently, of which probably 200 work). This is incredibly ...

Casual Listener

Hey,   When I sync to my device, there is a large majority of the songs saving as silence (i.e. fail to load when in offline mode). How do I fix this? Is there a limit? (i've synced about 80...

solwretep

Music Fan

748 Views

5 replies

0 likes

  • 748 Views
  • 5 replies
  • 0 likes

Please help spotify not working

I got a android pad gs701b whit android 4.0.3 .. I install the spotify app and I only get white screen no login can't get past that .. I gone true this forum and tried many solutions noting works I even installed a older app and the same thing.. !!!!...

Casual Listener

I got a android pad gs701b whit android 4.0.3 .. I install the spotify app and I only get  white screen no login can't get past that .. I  gone true  this forum  and tried many so...

Joe

Community Legend

630 Views

5 replies

0 likes

  • 630 Views
  • 5 replies
  • 0 likes

Playlists not syncing between desktop and phone (Android)

Suddenly ran into a problem where songs added to a playlist on the desktop version (Win) don't come up on my phone. For example a new playlist shows up on the phone, but has 0 songs while on the PC it has about 400. No new songs added to (on PC) an e...

Casual Listener

Suddenly ran into a problem where songs added to a playlist on the desktop version (Win) don't come up on my phone. For example a new playlist shows up on the phone, but has 0 songs while on the PC i...

Liam

Community Legend

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

This is BS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have been using Spotify since it first came out. And I have realized that they are slowly updating and tweaking their stuff so that free users can become premium users. I am unable to manually upload tracks, have to upload all local files again and...

Casual Listener

I have been using Spotify since it first came out.    And I have realized that  they are slowly updating and tweaking their stuff so that free users can become premium users.  ...

Joe

Community Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Spotify Android app crashing when call comes in

I've been experiencing this issue after the latest update. Spotify crashes after receiving an incoming call, sometimes even when I don't answer it. Never happedn with the previous version. Using an LG-C800 Mytouch from T-Mobile. Any ideas how to fix?

Music Fan

I've been experiencing this issue after the latest update. Spotify crashes after receiving an incoming call, sometimes even when I don't answer it. Never happedn with the previous version. Using an L...

MrTed

Music Fan

640 Views

3 replies

0 likes

  • 640 Views
  • 3 replies
  • 0 likes

EQ

Someone told me there is a eq app galaxy s3. I cannot find it. Please help me.

Casual Listener

Someone told me there is a eq app galaxy s3. I cannot find it. Please help me.

Joe

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

HTC One - White Screen after playing

I have a brand new HTC one. I install the app and all is well. I put the phone down and don't use it for 30 minutes or more and when I launch the app I get white screens. I have tried all the many hints about unisntalling and re-installing. Clearly i...

Roadie

I have a brand new HTC one. I install the app and all is well. I put the phone down and don't use it for 30 minutes or more and when I launch the app I get white screens.    I have trie...

Rorey

Spotify

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Solved!! Downloads freezing up and not finishing

hi, the past 3 weeks any album i download never finishes. I have 5 albums with 41%, 91%...ect This never happened before. if i go offline to listen they all grey out. I can stream fine and i have over 1GB available in space on my SD card. i have vers...

Casual Listener

hi,    the past 3 weeks any album i download never finishes. I have 5 albums with 41%, 91%...ect  This never happened before. if i go offline to listen they all grey out. I can str...

Joe

Community Legend

7344 Views

4 replies

0 likes

  • 7344 Views
  • 4 replies
  • 0 likes

HELP! How to put Spotify downloads on MicroSDcard using a Nook HD?

Hey! I have a Barnes & Noble Nook HD, only 8GB. I use it for reading and listening to Spotify... I have over 1k songs I want to have downloaded since I'm mainly offline, so I bought a 32GB microSD that works with Nook HD. Now, how do I put Spotify, o...

Newbie

Hey!   I have a Barnes & Noble Nook HD, only 8GB. I use it for reading and listening to Spotify... I have over 1k songs I want to have downloaded since I'm mainly offline, so I bought a ...

Joe

Community Legend

750 Views

1 replies

0 likes

  • 750 Views
  • 1 replies
  • 0 likes

Only get song preview streaming from mobile to Bluetooth

Hello - I have a Spotify Premium account and have used Spotify on my Android mobile devices (a tablet and a phone) successfully for over a year. However, in the last couple of months, when streaming from my mobile devices through a Bluetooth connecti...

Newbie

Hello -   I have a Spotify Premium account and have used Spotify on my Android mobile devices (a tablet and a phone) successfully for over a year.  However, in the last couple of months...

511 Views

0 replies

0 likes

  • 511 Views
  • 0 replies
  • 0 likes

Sony Xperia T spotify update problems.

Hello, My girlfriend has a Sony Xperia T and after almost every spotify update either her lists are gone and come back at random moments or it looks like she has to download all of her playlists again while they are already download. I also have no c...

Casual Listener

Hello,   My girlfriend has a Sony Xperia T and after almost every spotify update either her lists are gone and come back at random moments or it looks like she has to download all of her playl...

Peter__

Community Legend

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Onglet Découverte

Bonjour, Comment faire pour changer l'onglet quoi de neuf par Découverte sur mobile (Iphone5). Merci de votre aide

Casual Listener

Bonjour,   Comment faire pour changer l'onglet quoi de neuf par Découverte sur mobile (Iphone5). Merci de votre aide

Peter__

Community Legend

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

Mac & Android

I have Spotify on my Mac. I also have it on my Android device. 1. On my Mac looking at Spotify, left side, Collection, I have Library and Local Files. Then I look at my Android device and neither of these are there. 2. So I create a New Playlist, I n...

Casual Listener

I have Spotify on my Mac. I also have it on my Android device.   1. On my Mac looking at Spotify, left side, Collection, I have Library and Local Files. Then I look at my Android device and ...

scottkr

Casual Listener

408 Views

2 replies

0 likes

  • 408 Views
  • 2 replies
  • 0 likes

VERY slow syncing speed!!!!

Dear Spotify devs, i dont know, what im paying for each month???? Syncing speed is extremely slow, yesterday ive spent like 2 hours to download 74 songs, and ive got 100mbit link at home. Last month it took me 30-40 min to download more that 900+ son...

Regular

Dear Spotify devs, i dont know, what im paying for each month????   Syncing speed is extremely slow, yesterday ive spent like 2 hours to download 74 songs, and ive got 100mbit link at home. ...

olvrick

Regular

869 Views

5 replies

0 likes

  • 869 Views
  • 5 replies
  • 0 likes

New Android update destroyed my playlists

I have a Virgin Mobile Optimus V which was working perfectly with Spotify until the latest update. Now it's not. I can only use Spotify on the phone with downloaded tracks. Some of my locally stored playlists have all of their tracks. Some are missin...

Music Fan

I have a Virgin Mobile Optimus V which was working perfectly with Spotify until the latest update.  Now it's not.  I can only use Spotify on the phone with downloaded tracks.  Some of ...

Joe

Community Legend

577 Views

5 replies

0 likes

  • 577 Views
  • 5 replies
  • 0 likes

Not all songs in playlists on different computers/mobile devices.

Hi, I created a monster playlist at work (~800 songs) but for some reason, when I log in at home, I get only 280 songs. I also only see 280 on both my Android phone and my iTouch. Is there something wrong I'm doing? I know its not a problem with loca...

Casual Listener

Hi,   I created a monster playlist at work (~800 songs) but for some reason, when I log in at home, I get only 280 songs. I also only see 280 on both my Android phone and my iTouch. Is there...

Leanover

Regular

782 Views

2 replies

0 likes

  • 782 Views
  • 2 replies
  • 0 likes