Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107313 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217202 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571233 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470670 Views
577 replies
40 likes
Hi, I have just purchased spotify premium and would like to use the Equalizer. When I turn it on, I can hear noise in the background (high frequency soughing/squeling) that modulates with the music. When I turn the EQ off, it goes away. Hardware is G...
Hi, I have just purchased spotify premium and would like to use the Equalizer. When I turn it on, I can hear noise in the background (high frequency soughing/squeling) that modulates with the ...
Community Legend
5625 Views
5 replies
1 likes
Been using this for a couple of days on my HTC Sensation, Android 4.0.3. 1. I updated my playlists on my computer, but the mobile app will not acknowledge the updates, it still shows the playlists as having the same amount of tracks as before I updat...
Been using this for a couple of days on my HTC Sensation, Android 4.0.3. 1. I updated my playlists on my computer, but the mobile app will not acknowledge the updates, it still shows the p...
Casual Listener
1535 Views
7 replies
0 likes
Description When I try to login with my Spotify details (not Facebook) I'm not able to enter anything in the username field. What are the steps you took to get to the error/issue? 1. Open Spotify on android. 2.Choose to login with spotify details. 3....
Description When I try to login with my Spotify details (not Facebook) I'm not able to enter anything in the username field. What are the steps you took to get to the error/issue? 1. O...
Not applicable
768 Views
2 replies
0 likes
I was gonna go back to being a premium member and when i logged in on my phone and laptop, ALL of my playlist are missing! Can someone please restore them?? If not, I will return to Rhapsody who I left for Spotify to begin with! This is ridiculous! U...
I was gonna go back to being a premium member and when i logged in on my phone and laptop, ALL of my playlist are missing! Can someone please restore them?? If not, I will return to Rhapsody who I le...
Community Legend
391 Views
1 replies
0 likes
Hi there, I would like to use spotify in my car. It's definitely possible, I have an AUX in. I also have a USB port - reads MP3 from USB drives - and I was wondering though whether I could stream the music using the USB port, maybe through a third pa...
Hi there, I would like to use spotify in my car. It's definitely possible, I have an AUX in. I also have a USB port - reads MP3 from USB drives - and I was wondering though whether I could...
Not applicable
5259 Views
3 replies
1 likes
HTC One X Android 4.0.4 I can't log into spotify with the latest version with the latest facebook. I recently factory reset my phone and tried reloging in. Now nothing works. Is there a common problem going on? Preview works. Why in the world did it ...
HTC One X Android 4.0.4 I can't log into spotify with the latest version with the latest facebook. I recently factory reset my phone and tried reloging in. Now nothing works. ...
Newbie
6176 Views
11 replies
0 likes
Well I am now having this problem as well. I have Spotify Premium v 0.9.1.53 desktop and 0.6.4.47 on my mobile. Using a Samsung Galaxy S3 running Android version 4.1.2. Spotify found my phone with no problem until the last couple of days. Now it does...
Well I am now having this problem as well. I have Spotify Premium v 0.9.1.53 desktop and 0.6.4.47 on my mobile. Using a Samsung Galaxy S3 running Android version 4.1.2. Spotify ...
Community Legend
1695 Views
1 replies
1 likes
Hi, I have an HTC handset and a premium account. When trying to go in to Offline mode I'm informed that my license has expired and I need to renew it. I have been a premium customer for some time now and this function has worked on previously owned H...
Hi, I have an HTC handset and a premium account. When trying to go in to Offline mode I'm informed that my license has expired and I need to renew it. I have been a premium cus...
Community Legend
2021 Views
6 replies
0 likes
Hello,I want to use spotify for audiobooks.I make the playlists on my desktop and put them in the right order. But when i download the playlist on my android phone the order of the files are completely messed up...I dont want to sort anything i just ...
Hello, I want to use spotify for audiobooks. I make the playlists on my desktop and put them in the right order. But when i download the playlist on my android phone the order of the fi...
Casual Listener
1409 Views
4 replies
0 likes
I signed up Mar. 5 for a 30 day trial and have been frustrated by the bugs on my Galaxy Nexus and Transformer Prime . The app is very unstable as you all know. I have been posting and reading the complaints on the Android Market with no response from...
I signed up Mar. 5 for a 30 day trial and have been frustrated by the bugs on my Galaxy Nexus and Transformer Prime . The app is very unstable as you all know. I have been posting and reading the com...
Casual Listener
1682 Views
7 replies
1 likes
my premium isnt working with my phone. i have uninstalled, reinstalled, logged in, logged out, turned my phone on off taken the battery out and everything. i am so flustered and would love to be able to listten to music!!!
my premium isnt working with my phone. i have uninstalled, reinstalled, logged in, logged out, turned my phone on off taken the battery out and everything. i am so flustered and would love to be able...
Not applicable
706 Views
4 replies
0 likes
I'm using Spotify on an Android phone and am running into issues with 3rd part eq apps specifically with bass boost features. The app I am using is Android EQ, but I have tried others with the same result.The bass boost works fine for one or 2 tracks...
I'm using Spotify on an Android phone and am running into issues with 3rd part eq apps specifically with bass boost features. The app I am using is Android EQ, but I have tried others with the s...
Newbie
1119 Views
2 replies
0 likes
Nexus 4, newest android version, newest Spotify version.I sync a playlist, I made, called best of rock, and then, when I am sure it's finished syncing, I disconnect wifi and try to view the playlist, but when I click on it, there is nothing there (it...
Nexus 4, newest android version, newest Spotify version. I sync a playlist, I made, called best of rock, and then, when I am sure it's finished syncing, I disconnect wifi and try to view the playl...
Regular
1690 Views
8 replies
0 likes
Can anybody explain to me why about once a month my android devices come up with a "Syncing Error" and i then loose everything i have downloaded and have to do it all again.The devices do this within about a week of each other. Becoming a bit of a pa...
Can anybody explain to me why about once a month my android devices come up with a "Syncing Error" and i then loose everything i have downloaded and have to do it all again.The devices do this within...
Community Legend
961 Views
4 replies
0 likes
Help My downloaded playlists keep disappearing and reloading, I have used up huge amounts of broadband allowances without realising it. What is going on, I only have the downloaded lists on one device. Sometimes it cleans the list two or three times ...
Help My downloaded playlists keep disappearing and reloading, I have used up huge amounts of broadband allowances without realising it. What is going on, I only have the downloaded l...
Community Legend
875 Views
3 replies
0 likes
Is it alrady possible to move music to you SD card?. It was with the old version?. I still hate te looks of the new version and terrible with tablet. Please help.
Is it alrady possible to move music to you SD card?. It was with the old version?. I still hate te looks of the new version and terrible with tablet. P...
Community Legend
16744 Views
3 replies
0 likes
0.6.4.47 version Undownloaded 2 albums Settings>Storage stil showed memory on use cleaned cache tried to start Spotify got an error saying unable to find free space to store Had to uninstall app and download again, seems to be working fine now
0.6.4.47 version Undownloaded 2 albums Settings>Storage stil showed memory on use cleaned cache tried to start Spotify got an error saying unable to find free space to store &...
Casual Listener
916 Views
1 replies
0 likes
I just installed spotify a couple days ago and it said that I have a forty eight hours trial. Well two days later it says your free trial is over. I don't know how to get spotify free from my account becaus its not an option. I need help plz
I just installed spotify a couple days ago and it said that I have a forty eight hours trial. Well two days later it says your free trial is over. I don't know how to get spotify free from my account...
Roadie
1353 Views
2 replies
0 likes
Hi, I've question, is there any way to download latest version spotify.apk, for ex. from direct link, omitting Google Play? I've problems with my Google Play on my smartphone. Thank You Mikołaj
Hi, I've question, is there any way to download latest version spotify.apk, for ex. from direct link, omitting Google Play? I've problems with my Google Play on my smartphone. ...
Community Legend
587 Views
1 replies
0 likes
Hi guys, Has the output volume of the app been limited in the latest update or is this an issue with my phone? Using a Samsung Galaxy SII and had no problems up until now, but went out for a run with it last night after an update and the output volum...
Hi guys, Has the output volume of the app been limited in the latest update or is this an issue with my phone? Using a Samsung Galaxy SII and had no problems up until now, but went out...
Spotify Legend
2430 Views
6 replies
0 likes
