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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107327 Views

26 replies

3 likes

  • 107327 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217205 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217205 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571251 Views

79 replies

3 likes

  • 571251 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470686 Views

577 replies

40 likes

Account
Free
  • 470686 Views
  • 577 replies
  • 40 likes

memory full, but it's not full

Hi there, My phone is saying that it can't sync anymore music because the memory is full. It is true that it has filled up my memory card, but my actual phone still has 10gb of data, so why isn't spotify downloading into that memory and how do I make...

Newbie

Hi there,   My phone is saying that it can't sync anymore music because the memory is full. It is true that it has filled up my memory card, but my actual phone still has 10gb of data, so wh...

Joe

Community Legend

1087 Views

1 replies

1 likes

  • 1087 Views
  • 1 replies
  • 1 likes

The white screen

Understanding there are numerous posts about the white screen problem with spotify, I just figured I'd throw some possible light on the subject for both user and creator. I've been having the same problem and have run some tests. Spotify runs perfect...

Casual Listener

Understanding there are numerous posts about the white screen problem with spotify, I just figured I'd throw some possible light on the subject for both user and creator.  I've been having the s...

595 Views

0 replies

0 likes

  • 595 Views
  • 0 replies
  • 0 likes

White screen on Android

Samsung S3 GWas running fine but now getting the white screen of death. Reinstalled, reboot, etc = no change. Started about a week ago. Help! Spot still runs ok on laptop during this. Need tunes bad.....rich

Newbie

Samsung S3 G Was running fine but now getting the white screen of death. Reinstalled, reboot, etc = no change. Started about a week ago. Help! Spot still runs ok on laptop during this. Need tunes ba...

Jimmyspotify

Regular

3975 Views

14 replies

1 likes

  • 3975 Views
  • 14 replies
  • 1 likes

Solved!! galaxy s2 downloaded playlist that was working fine now won't play offline

hi there ive got a playlist that ive had downloaded for offline use on my galaxy s2 and has been working fine. suddenly it no longer plays offline, i set to offline mode and goto the playlist, which still shows is downloaded, but then when i open it ...

Casual Listener

hi there   ive got a playlist that ive had downloaded for offline use on my galaxy s2 and has been working fine. suddenly it no longer plays offline, i set to offline mode and goto the playl...

vaineh

Casual Listener

764 Views

2 replies

0 likes

  • 764 Views
  • 2 replies
  • 0 likes

Spotify App will not even open anymore on my HTC EVO .

.. I am a premium member and can not even get help through Spotify when I told Spotify on the phone that I was havign a problem the CS Tech simply told me that I had no tasked the right way. I HAVE A SMART PHONE ...I PAY FOR PREMIUM ACCOUNT JUST TO L...

Newbie

.. I am a premium member and can not even get help through Spotify   when I told Spotify on the phone that I was havign a problem the CS Tech simply told me that I had no tasked the right wa...

Peter__

Community Legend

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

Radio feature won't change genres

OK, I've read several post on shuffling your playlist and such but haven't come across this specfic issue.I have 700 songs in my Starred folder and when I chose the Radio feature, especially when listening on my Samsung Note it tends to stay stuck on...

Music Fan

OK, I've read several post on shuffling your playlist and such but haven't come across this specfic issue. I have 700 songs in my Starred folder and when I chose the Radio feature, especially when l...

Peter__

Community Legend

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Solved!! Seriously flawed offline data management

Hi, it seems to me that the Spotify app has serious problems in handling downloaded data when we delete some offline playlists. More precisely: 1) it seems to me that downloaded data is placed in the cache and the space occupied by an offline playlis...

Music Fan

Hi,   it seems to me that the Spotify app has serious problems in handling downloaded data when we delete some offline playlists. More precisely:   1) it seems to me that downloaded...

tompabes

Music Fan

1424 Views

2 replies

0 likes

  • 1424 Views
  • 2 replies
  • 0 likes

Followers on desktop mistmatch with Android friends

First off, theres a mismatch with the name alone. On desktop version theyre called followers, on android theyre called friends. Secondly, my friends list on android is completely off compared to my followers list on desktop. Ive added and removed ple...

Casual Listener

First off, theres a mismatch with the name alone. On desktop version theyre called followers, on android theyre called friends.   Secondly, my friends list on android is completely off compa...

Joe

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Cant Sync My Local Files on Android

When I go to sync playlists to my Galaxy S3 on my computer, the little checkbox unchecks a half second after i click it, and my phone says "must be a premium subscriber to download music." This happens to local files in playlists too.

Casual Listener

When I  go to sync playlists to my Galaxy S3 on my computer, the little checkbox unchecks a half second after i click it, and my phone says "must be a premium subscriber to download music." This...

Joe

Community Legend

833 Views

5 replies

0 likes

  • 833 Views
  • 5 replies
  • 0 likes

local files will not sync to spotify mobile

Spotify local files are not available on my android mobile

Newbie

Spotify local files are not available on my android mobile

Joe

Community Legend

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

My spotify stopped working since the new update :(?

So, a couple of days ago there was a new update for spotify on my phone (samsung galaxy y pro), when i updated spotify it stopped working like i could no longer click the spotify button since my phone screen would just turn black for no reason ive ha...

Regular

So, a couple of days ago there was a new update for spotify on my phone (samsung galaxy y pro), when i updated spotify it stopped working like i could no longer click the spotify button since my phon...

Joe

Community Legend

3853 Views

33 replies

0 likes

  • 3853 Views
  • 33 replies
  • 0 likes

Android White Screen

Hi Marco here,can anyone help me out what happen to the android app on my galaxy downloads fine then it just goes white, [EDIT- Moved to Android section and changed subject]

Casual Listener

Hi Marco here,can anyone help me out what happen to the android app on my galaxy downloads fine then it just goes white,   [EDIT- Moved to Android section and changed subject]

jonarvid

Casual Listener

796 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Release Notes - Spotify for Android 0.6.0.17

What's new in this version: New: Now you can filter and sort your playlists and tracks. Fixed: When returning to your playlist view, you’ll always go back to the same position. Fixed: No more crashing when faced with special character$ in usernames. ...

Spotify Legend

What's new in this version:   New: Now you can filter and sort your playlists and tracks. Fixed: When returning to your playlist view, you’ll always go back to the same position.  F...

Goodman

Spotify Legend

6793 Views

32 replies

3 likes

  • 6793 Views
  • 32 replies
  • 3 likes

Certain songs do not show up on mobile

Hey guys, I've tried looking for a solution online but I can't seem to find any. I'll try to explain my situation as best as I can so hopefully one of you can help me out. Okay, so I am premium member and I have a playlist enabled for offline. There'...

Newbie

Hey guys, I've tried looking for a solution online but I can't seem to find any. I'll try to explain my situation as best as I can so hopefully one of you can help me out. Okay, so I am premium membe...

738 Views

0 replies

0 likes

  • 738 Views
  • 0 replies
  • 0 likes

playlist sync bug ?

Don't know how to explain this but my playlists does not sync anymore, just for fun i tested to add 2000 songs with the desktop client i can see them in the desktop client but my android app still shows the old playlists.New playlist can be found but...

Casual Listener

Don't know how to explain this but my playlists does not sync anymore, just for fun i tested to add 2000 songs with the desktop client i can see them in the desktop client but my android app still sh...

Joe

Community Legend

737 Views

4 replies

0 likes

  • 737 Views
  • 4 replies
  • 0 likes

Playlists won't download

Not sure why! I have a Samsung Galaxy Note 2 with 8 GB of available space, I also have 7 GB of space on my external Micro SD card and playlists won't download! It seems to be stuck on 'Downloading 0%' while I'm connected to wifi and using 4G. Any hel...

Gig Goer

Not sure why! I have a Samsung Galaxy Note 2 with 8 GB of available space, I also have 7 GB of space on my external Micro SD card and playlists won't download!   It seems to be stuck on 'Downl...

Joe

Community Legend

938 Views

2 replies

0 likes

  • 938 Views
  • 2 replies
  • 0 likes

Are downloaded playlists stored as Apps or Audio in Storage?

I am getting the new S4 (probably) and am worried about the internal storage capacity so I have a quick question: When you download a playlist and check storage which catagory are the downloaded files stored? I had like 350 songs downloaded, checked ...

Music Fan

I am getting the new S4 (probably) and am worried about the internal storage capacity so I have a quick question: When you download a playlist and check storage which catagory are the downloaded file...

treap

Roadie

1820 Views

5 replies

0 likes

  • 1820 Views
  • 5 replies
  • 0 likes

Rubbish Application

I am premium customer, i-e you charge 9.99 per month for me to use your service. I would think you would be under some sort of SLA for this service? I primarily subscribed to Premium because I want to use it when I am out and about. Your application ...

Newbie

I am premium customer, i-e you charge 9.99 per month for me to use your service. I would think you would be under some sort of SLA for this service? I primarily subscribed to Premium because I want...

scoobyclub

Music Fan

1008 Views

2 replies

0 likes

  • 1008 Views
  • 2 replies
  • 0 likes

Solved!! Search failed

I can't search music neither on my iPhone nor my computer.When i try to search on my iPhone it simply says: This search failed, please try again later.What to do?

Casual Listener

I can't search music neither on my iPhone nor my computer. When i try to search on my iPhone it simply says: This search failed, please try again later. What to do?

Hallis

Casual Listener

1728 Views

2 replies

0 likes

  • 1728 Views
  • 2 replies
  • 0 likes

Possible solution to Desktop not syncing Local Files to Android Device

Peter suggested to change the SSID on your router and to turn off 802.11n mode (so it's only B and/or G). I just did this after trying everything else I could think of (and what other people suggested) and it worked flawlessly! MacBook Pro running 10...

Casual Listener

Peter suggested to change the SSID on your router and to turn off 802.11n mode (so it's only B and/or G).  I just did this after trying everything else I could think of (and what other peop...

jmaneto

Regular

1232 Views

5 replies

0 likes

  • 1232 Views
  • 5 replies
  • 0 likes