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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118635 Views

27 replies

4 likes

  • 118635 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239211 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239211 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600081 Views

79 replies

3 likes

  • 600081 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492651 Views

581 replies

42 likes

Account
Free
  • 492651 Views
  • 581 replies
  • 42 likes

premium not working on anroid

My accont dosn´t work on Android? Help

Newbie

My accont dosn´t work on Android? Help

Joe

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Starred playlist gone in offline mode

First some info: Samsung Galaxy S2 (Model GT-I9100) Android Version: 4.2.1 Spotify Version: 0.6.0.17 The issue: When I enable offline mode, all my songs in my starred list (which is downloaded) does not show up. If I disabe offline mode and start pla...

Regular

First some info: Samsung Galaxy S2 (Model GT-I9100) Android Version: 4.2.1 Spotify Version: 0.6.0.17   The issue: When I enable offline mode, all my songs in my starred list (which i...

Jogex

Regular

1036 Views

2 replies

0 likes

  • 1036 Views
  • 2 replies
  • 0 likes

Car Dock Apps Media Controls

Hello, I use my cell phone to listen music while driving and have been using different Car Dock Apps such as "CarHome Ultra" and "Car Dashboard" for it. They all have Media Controls (Play/Pause, Next, Previous) as well as shortcuts for Artist/Playlis...

Newbie

Hello,   I use my cell phone to listen music while driving and have been using different Car Dock Apps such as "CarHome Ultra" and "Car Dashboard" for it. They all have Media Controls (Play/...

ogarza

Music Fan

4046 Views

3 replies

4 likes

  • 4046 Views
  • 3 replies
  • 4 likes

Android downloads playlist - then suddenly only 30% complete and starts to download last 70% again

My Galaxy tab 2 with Icecream downloads my entire playlist to SD card (32gb) 3044 tracks, then within an hour or so or after the tab has been in standby my down load is back to 30% and the device begins downloading the last 70% again. I am on the lat...

Casual Listener

My Galaxy tab 2 with Icecream downloads my entire playlist to SD card (32gb) 3044 tracks, then within an hour or so or after the tab has been in standby my down load is back to 30% and the device beg...

Kobiashi007

Casual Listener

1190 Views

5 replies

0 likes

  • 1190 Views
  • 5 replies
  • 0 likes

White screen, while connected to internet

Hi, I use spotify since one year on different devices without having any issues. I´ve used a htc sensation, motorola xoom in the past and since Feb of this year I hear music with a Nexus 7 and a Sony Xperia Z. All worked until yesterday. Yesterday my...

Visitor

Hi,     I use spotify since one year on different devices without having any issues. I´ve used a htc sensation, motorola xoom in the past and since Feb of this year I hear music wit...

Joe

Community Legend

4464 Views

23 replies

0 likes

  • 4464 Views
  • 23 replies
  • 0 likes

Spotify not opening after update

Since the last update of Spotify, the app doesn't want to open (it stays in the white screen). Rebooting the phone and starting the app multiple times hasn't worked. I'm on a Samsung Galaxy Ace. I hope you can fix this problem, otherwise I can't list...

Casual Listener

Since the last update of Spotify, the app doesn't want to open (it stays in the white screen). Rebooting the phone and starting the app multiple times hasn't worked. I'm on a Samsung Galaxy Ace. &n...

Taylor

Community Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Expanded Notifications & The Ability to add a full album as a playlist in a specific location

Today I was surprised to see that my Spotify app was updated with landscape mode! This brought me to the realization that we now really need expanded notification controls so we don't have to enter the app everytime we want to change a song, or thumb...

Roadie

Today I was surprised to see that my Spotify app was updated with landscape mode! This brought me to the realization that we now really need expanded notification controls so we don't have to enter t...

Taylor

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

How do I delete the synced files from my Android

I've filled up the capacity on my new Galaxy S4 internal storage. I've added a micro SD card, but it's becoming clearer that to use Spotify and sync local files to the device that it will be cumbersome, at the least, to manage this. So i'm thinking a...

Roadie

I've filled up the capacity on my new Galaxy S4 internal storage. I've added a micro SD card, but it's becoming clearer that to use Spotify and sync local files to the device that it will be cumberso...

Peter__

Community Legend

871 Views

1 replies

0 likes

  • 871 Views
  • 1 replies
  • 0 likes

Local files on external SD? (Android)

I'm not talking about the sync files here. -Since I updated to the last version of Android yesterday I had to resync my offline playlist. -By then I discovered that it didn't find my local MP3 files on the external SD card, and instead started to syn...

Regular

I'm not talking about the sync files here.   -Since I updated to the last version of Android yesterday I had to resync my offline playlist. -By then I discovered that it didn't find my loc...

romanmestas

Regular

1564 Views

2 replies

1 likes

  • 1564 Views
  • 2 replies
  • 1 likes

Na update zijn gedownloade liedjes verwijderd.

App werkte prima tot de laatste update van gisteren. De liedjes die op mijn telefoon stonden gedownload staan nu aangegeven als niet gedownload, Wanneer ik de liedjes nu opnieuw binnen haal duurt het veel langer voor ze zijn gedownload. Als ik mijn t...

Newbie

App werkte prima tot de laatste update van gisteren. De liedjes die op mijn telefoon stonden gedownload staan nu aangegeven als niet gedownload,   Wanneer ik de liedjes nu opnieuw binnen ha...

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes

Spotify premium wall block?

Long story short, I keep trying to download one particular playlist and every time I do I get this lovely message. I am an unlimited subscriber and I have been for the past year now. So I'm aware it will only sync local files on my desktop PC.However...

Casual Listener

Long story short, I keep trying to download one particular playlist and every time I do I get this lovely message.  I am an unlimited subscriber and I have been for the past year now. So I'm aw...

Peter__

Community Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Spotify for Desktop and Android not updating after last update..

I don't know if there are more people with this problem? But my playlists don't update anymore I for instance changed my favorites but on my android phone it does not reflect the songs I have in my desktop.

Casual Listener

I don't know if there are more people with this problem? But my playlists don't update anymore I for instance changed my favorites but on my android phone it does not reflect the songs I have in my d...

Peter__

Community Legend

1313 Views

5 replies

0 likes

Android App
Spotify
Update
  • 1313 Views
  • 5 replies
  • 0 likes

Switching to Google All Access due to poor Android support

So i am not posting to cuase trouble.... I just really want Spotify to know why i am switching...... The android player is so bad i had to cancel my service a few time in the past just becuase i could bearly stand to use it. The Google player isnt pe...

Music Fan

So i am not posting to cuase trouble.... I just really want Spotify to know why i am switching...... The android player is so bad i had to cancel my service a few time in the past just becuase i coul...

smelico

Community Legend

1793 Views

10 replies

0 likes

  • 1793 Views
  • 10 replies
  • 0 likes

no music when offline..

Hi there, i am currently using a samsung s3 for spotify. And whenever i turn on spotify on my mobile without internet, no offline songs are available. I have to connect to the internet to get up all my songs, and after i connect to the internet and a...

Newbie

Hi there, i am currently using a samsung s3 for spotify. And whenever i turn on spotify on my mobile without internet, no offline songs are available. I have to connect to the internet to get up all ...

Peter__

Community Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Wrong Email on my Spotify Account

Hi - I've just logged in and noticed the email account registered to my spotify premium account is wrong, but I never noticed as I always logged in via Facebook. I tried to update it myself, but can only do this by entering my spotify password which ...

Visitor

Hi - I've just logged in and noticed the email account registered to my spotify premium account is wrong, but I never noticed as I always logged in via Facebook. I tried to update it myself, but can ...

Taylor

Community Legend

686 Views

1 replies

1 likes

  • 686 Views
  • 1 replies
  • 1 likes

Solved!! Charged for free Trial.

I signed up for the 30 day free trial. I was charged for this and again as it supposedly had not worked the first time. Can you please sort this with a refund and I will cancel the subscription immediately.

Casual Listener

I signed up for the 30 day free trial. I was charged for this and again as it supposedly had not worked the first time. Can you please sort this with a refund and I will cancel the subscription immed...

nooners4

Casual Listener

792 Views

2 replies

0 likes

  • 792 Views
  • 2 replies
  • 0 likes

Solved!! Music often interrupted by loud noise

Recently when I play music through my Android Phone (Samsung Galaxy I9000) the music is sometimes interrupted by a loud, nerve-recking, belling noise. Sounds like when you put maximum volume on an amp and have the wire from that amp stuck in some pow...

Regular

Recently when I play music through my Android Phone (Samsung Galaxy I9000) the music is sometimes interrupted by a loud, nerve-recking, belling noise. Sounds like when you put maximum volume on an am...

Peter__

Community Legend

2772 Views

3 replies

0 likes

  • 2772 Views
  • 3 replies
  • 0 likes

Solved!! how do you sync offline music from your computer to your phone?

is it possible when you've downloaded music on your computer to sync this music to your phone or other devices?

Newbie

is it possible when you've downloaded music on your computer to sync this music to your phone or other devices?

Taylor

Community Legend

992 Views

1 replies

0 likes

  • 992 Views
  • 1 replies
  • 0 likes

Only half of my playlist downloads

Got a new phone and downloaded one my playlists (365 songs). It seemed like it downloaded normally but a week later I noticed Spotify had used up nearly 1 GB of data. Since I only listen to my downloaded playlist, I thought this was weird. Apparently...

Newbie

Got a new phone and downloaded one my playlists (365 songs). It seemed like it downloaded normally but a week later I noticed Spotify had used up nearly 1 GB of data. Since I only listen to my downlo...

1081 Views

0 replies

0 likes

  • 1081 Views
  • 0 replies
  • 0 likes