Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210815 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
561218 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
463102 Views
575 replies
39 likes
I have addressed this issue for two weeks now. It has gotten much worse. I can not modify my spotify on FB it gives me a whitelist error message.. I can not make any privacy changes on FB to Spotify they will not allow me. NOW I CAN NOT LOAD SPOTIUFY...
I have addressed this issue for two weeks now. It has gotten much worse. I can not modify my spotify on FB it gives me a whitelist error message.. I can not make any privacy changes on FB to Spotify ...
Community Legend
554 Views
1 replies
0 likes
Why is the background black and the text dark grey? I use Spotify while driving, and cannot read the track info at all. Is there any way to change this? Or will this come out in some future update long after I go back to Pandora?
Why is the background black and the text dark grey? I use Spotify while driving, and cannot read the track info at all. Is there any way to change this? Or will this come out in some future update lo...
Community Legend
496 Views
1 replies
0 likes
I have currently a premium spotify account. For some weeks(!) now the sound on my spotifymusic have been gone. When I start a track, it seems to be playing, as the timeline moves, but there is no sound. There is no problem with the general soundfunct...
I have currently a premium spotify account. For some weeks(!) now the sound on my spotifymusic have been gone. When I start a track, it seems to be playing, as the timeline moves, but there is no sou...
Casual Listener
7601 Views
2 replies
0 likes
I'm intrigued, but there are some 'must have' features that I need before I'll pay for premium. I looked around but can't seem to get straight answers.... 1 - I want to use spotify to play the music already on my phone (sd card). Is that possible?2 -...
I'm intrigued, but there are some 'must have' features that I need before I'll pay for premium. I looked around but can't seem to get straight answers.... 1 - I want to use spo...
Casual Listener
848 Views
2 replies
0 likes
A while back I was downloading misc apps just trying stuff out. i redeemed my free trial of spotify and didnt use it. at all. So I decided i was going to finally pay for premium, but to do so, you have to get "another" free trial then pay for it.. We...
A while back I was downloading misc apps just trying stuff out. i redeemed my free trial of spotify and didnt use it. at all. So I decided i was going to finally pay for premium, but to do so, you ha...
Community Legend
1373 Views
1 replies
0 likes
I have only 3 GB of internet traffic per mounth, so I should know what is the quantity of data downloaded by Spotify app, per second or minute, during the use (listening of song). Thanks
I have only 3 GB of internet traffic per mounth, so I should know what is the quantity of data downloaded by Spotify app, per second or minute, during the use (listening of song). Thanks &n...
Community Legend
474 Views
1 replies
0 likes
Hallo wann kommt denn diese Feature für die Android App? Die Lieder unterscheiden sich leider stark in der Lautstärke
Hallo wann kommt denn diese Feature für die Android App? Die Lieder unterscheiden sich leider stark in der Lautstärke 😞
Casual Listener
1851 Views
1 replies
1 likes
I just did a factory reset and a SD card format on my Samsung Galaxy S (2.2 froyo). I downloaded Spotify from Google Play and when I try to start it I get:1. White screen followed by vibration2. Two short vibrations3. Error message "The application S...
I just did a factory reset and a SD card format on my Samsung Galaxy S (2.2 froyo). I downloaded Spotify from Google Play and when I try to start it I get: 1. White screen followed by vibration 2...
Newbie
684 Views
1 replies
0 likes
Hi there, I am currently running the latest version of the spotify android app(0.5.12.52) on my HTC DNA. I am a premium user, and I don't use the radio feature all too often, because it sucks up data like no other, but when I do, I would prefer if it...
Hi there, I am currently running the latest version of the spotify android app(0.5.12.52) on my HTC DNA. I am a premium user, and I don't use the radio feature all too often, because it sucks up data...
355 Views
0 replies
0 likes
I downloaded spotify to my samsung galaxy tablet. when i went to log on, it it asking me sign up for a premium membership. I can't get any of my music. How do i fix the problem
I downloaded spotify to my samsung galaxy tablet. when i went to log on, it it asking me sign up for a premium membership. I can't get any of my music. How do i fix the problem
Community Legend
445 Views
1 replies
0 likes
I have the galaxy s 3 and I've been a premium member since December 26th-ish. Yesterday or the day before, I clicked on the spotify app as per usually, but instead of showing my play lists, it showed the log in screen. I naturally pressed 'already a ...
I have the galaxy s 3 and I've been a premium member since December 26th-ish. Yesterday or the day before, I clicked on the spotify app as per usually, but instead of showing my play lists, it showed...
Casual Listener
552 Views
2 replies
0 likes
I've only noticed this with the song Helix Nebula by Anamanaguchi on my Galaxy S3, but I was wondering if anybody else ahd run into the issue. Basically, whenever the song comes on, by my choice or randomly, the next song and any other songs that att...
I've only noticed this with the song Helix Nebula by Anamanaguchi on my Galaxy S3, but I was wondering if anybody else ahd run into the issue. Basically, whenever the song comes on, by my ch...
Casual Listener
586 Views
2 replies
0 likes
I made a playlist of Florence + The Machine, and whethere it is downloaded for offline playability or not only one songs will not play all the way through. Girl With One Eye will play start to finish on my computer every time, but on my phone it stop...
I made a playlist of Florence + The Machine, and whethere it is downloaded for offline playability or not only one songs will not play all the way through. Girl With One Eye will play start to finish...
Casual Listener
627 Views
2 replies
0 likes
Hi! I have currently got spotify premium. Then i wanted to do it on my android phone.I have synced the playlists i want, it shows up in my phone, but.. My phone says i dont have premium, when i have.. My phone is HTC One V. What to do?
Hi! I have currently got spotify premium. Then i wanted to do it on my android phone. I have synced the playlists i want, it shows up in my phone, but.. My phone says i dont have p...
Community Legend
2052 Views
1 replies
1 likes
Just go to questions if you don't want an introduction I was subscribed to another service but I'm planning to leave.For the moment I'm testing Spotify and Deezer, but I'm in large favor of Spotify because it seems to have much more classical and wor...
Just go to questions if you don't want an introduction 🙂 I was subscribed to another service but I'm planning to leave. For the moment I'm testing Spotify and Deezer, but I'm in large favo...
Community Legend
1133 Views
5 replies
1 likes
Hi all,after having installed the latest update of spotify app on my mobile all previously (offline available) playlists had to be downloaded again. That's pretty much data traffic and if you're on holiday quite troublesome.Did anything go wrong?
Hi all, after having installed the latest update of spotify app on my mobile all previously (offline available) playlists had to be downloaded again. That's pretty much data traffic and if you're on...
Regular
1276 Views
9 replies
0 likes
This only seemed to happen since the last update - on my Android app (Galaxy S2) Spotify plays one song then always skips the next, so I can only listen to every other song unless I manually go back.This is very frustrating as I can never just let a ...
This only seemed to happen since the last update - on my Android app (Galaxy S2) Spotify plays one song then always skips the next, so I can only listen to every other song unless I manually go back....
Casual Listener
1225 Views
5 replies
2 likes
Description Spotify not playing through phone including headphones. I have cleared the data, removed the application, restarted the phone, reinstalled Spotify and no resolution to issue. What are the steps you took to get to the error/issue? 1. First...
Description Spotify not playing through phone including headphones. I have cleared the data, removed the application, restarted the phone, reinstalled Spotify and no resolution to issue. ...
Newbie
1472 Views
4 replies
0 likes
I have been having a lot of problems with my Spotify Premium Service on my Android Phone. At first it would randomly log out, and when I logged back in ALL MY SONGS WERE UNDOWNLOADED! To date I have redownloaded 700+ songs on my phone more than 5x. I...
I have been having a lot of problems with my Spotify Premium Service on my Android Phone. At first it would randomly log out, and when I logged back in ALL MY SONGS WERE UNDOWNLOADED! To date I have ...
437 Views
0 replies
0 likes
Does anyone know how to enter login information for Lastfm on the Kindle Fire? I've read that on other Android devices, all you have to do is hit enter when you've entered in the login and password info on the Settings screen. Unfortunately, there is...
Does anyone know how to enter login information for Lastfm on the Kindle Fire? I've read that on other Android devices, all you have to do is hit enter when you've entered in the login and p...
Regular
1838 Views
6 replies
0 likes
