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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387662 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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Spotify ne marche plus sous android samsung s2

Spotify ne se connecte pas à internetJe n'arrive plus à lire mes playlist depuis mon samsung S2. même problème sur galaxy tab. Un écran vide apparait quand je veux rentrer dans un dossier ou une playlist. ça fait + d'une semaine que ça dure, j'ai un ...

Newbie

Spotify ne se connecte pas à internet Je n'arrive plus à lire mes playlist depuis mon samsung S2. même problème sur galaxy tab. Un écran vide apparait quand je veux rentrer dans un dossier ou une ...

289 Views

0 replies

0 likes

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help! wont play any songs!

Hi, I have the spotify android app and when I click on a song it won't play, there's no sound?! What's wrong? So disappointed cos I loved using it, but am seriously thinking of cancelling my subscription now

Casual Listener

Hi, I have the spotify android app and when I click on a song it won't play, there's no sound?! What's wrong? So disappointed cos I loved using it, but am seriously thinking of cancelling my subscrip...

Liam

Community Legend

641 Views

5 replies

0 likes

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Albums disappearing

Some of my favorite albums, in particular albums on Hollywood Records have disappearedin search ! Has anyone else noticed this??Demi Lovato - Don't ForgetBridgit Mendler - Hello My Name is...

Gig Goer

Some of my favorite albums, in particular albums on Hollywood Records have disappearedin search ! Has anyone else noticed this?? Demi Lovato - Don't Forget Bridgit Mendler - Hello My Name is...

460 Views

0 replies

0 likes

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annoying Facebook ad

What's up with the annoying Spotify ad that opens when I open my Spotify Android app? It asks me if I would like to get suggestions for new music. There's a button "OK, thanks" and a checkbox I constantly uncheck because I don't want what is in it. P...

Roadie

What's up with the annoying Spotify ad that opens when I open my Spotify Android app? It asks me if I would like to get suggestions for new music. There's a button "OK, thanks" and a checkbox I ...

Dragongard

Gig Goer

1709 Views

10 replies

9 likes

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  • 10 replies
  • 9 likes

Solved!! Do not want playlist on mobile

I have a Spotify premium account. One of the playlists I have on my account, I do not want to be available on my mobile device (Samsung Skyrocket SII). How would I do this?

Regular

I have a Spotify premium account. One of the playlists I have on my account, I do not want to be available on my mobile device (Samsung Skyrocket SII). How would I do this? 

alliheartsmusic

Regular

697 Views

2 replies

0 likes

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data use while playing offline playlists

Anyone know what the deal is?I only listen to playlists that are available offline yet I seem to be using a hell of a lot of data.Should this be happening?Seems stupid if so.

Newbie

Anyone know what the deal is? I only listen to playlists that are available offline yet I seem to be using a hell of a lot of data. Should this be happening? Seems stupid if so.

Peter__

Community Legend

368 Views

1 replies

0 likes

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Offline Mode (How To)?

Hi Guys, I'm new to spotify and wondered if someone could please clear up some confusion regarding offline mode for me before i go ahead and experiment. I have the spotify application installed on my android phone and on my desktop computer. What i w...

Casual Listener

Hi Guys,   I'm new to spotify and wondered if someone could please clear up some confusion regarding offline mode for me before i go ahead and experiment.   I have the spotify applicati...

Goodman

Spotify Legend

797 Views

2 replies

0 likes

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Samsung GS3 - Spotify Mutes After Each Song While Using Headphones

As the title says, Spotify mutes after every song when I'm using headphones. It's driving me crazy! I have to pause the new song (that is playing without sound); unplug my headphones; replug my headphones; and then I can hit play again to get sound. ...

Newbie

As the title says, Spotify mutes after every song when I'm using headphones. It's driving me crazy! I have to pause the new song (that is playing without sound); unplug my headphones; replug my headp...

unfoundbug

Newbie

626 Views

1 replies

0 likes

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Mysterious sound between the songs

Sometimes a very high noise is heard between songs which is dangeorus to your hearing, It is really high much higher than the volume used. Has it anything to do with settings or is it because the device has lost connection? This is really annoying sp...

Newbie

Sometimes a very high noise is heard between songs which is dangeorus to your hearing, It is really high much higher than the volume used. Has it anything to do with settings or is it because the dev...

tasham9

Casual Listener

645 Views

3 replies

0 likes

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am premium subscriber, but not showing on my cell phone

hi, i have a new cell phone (HTC DNA) and have downloaded Spotify and logged in as myself but am not able to access the premium subscription or any of my playlists. thanks.

Visitor

hi, i have a new cell phone (HTC DNA) and have downloaded Spotify and logged in as myself but am not able to access the premium subscription or any of my playlists. thanks.

Peter__

Community Legend

340 Views

1 replies

0 likes

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  • 1 replies
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Music playing but no sound after upgrade & reinstall.

I recently upgraded to Premium on my GS3.After syncing a song or playlist, song will "play" but there is no sound. Same for radio and everything else. "Playing" but no sound. I think a refund is in order for the days lost.

Newbie

I recently upgraded to Premium on my GS3. After syncing a song or playlist, song will "play" but there is no sound.   Same for radio and everything else.  "Playing" but no sound.  ...

Peter__

Community Legend

735 Views

3 replies

1 likes

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  • 1 likes

old car stereo and samsung s3

Help! I have a car stereo that I use a usb cable to listen to my ipod through, it also has a (AUX although I dont even know what that means) and cant seem to hook up my s3 to play spotify through, even tho the cable hooks up fine. It sais its not sup...

Newbie

Help! I have a car stereo that I use a usb cable to listen to my ipod through, it also has a (AUX although I dont even know what that means) and cant seem to hook up my s3 to play spotify through, ev...

dawis

Music Fan

1023 Views

1 replies

0 likes

Samsung galaxy S3 sony car stereo
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Unable to remove playlists on HTC One X

I have a set of playlists synced to my HTC One X. I've tried removing or changing these playlists both on the phone itself and in the Spotify desktop app. It certainly looks like it's doing something and the playlists temporarily disappear from the p...

Regular

I have a set of playlists synced to my HTC One X. I've tried removing or changing these playlists both on the phone itself and in the Spotify desktop app.   It certainly looks like it's doing ...

caledoniaman

Regular

509 Views

1 replies

0 likes

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Cannot stop a playlist from downloading on Android hpone

I have an Android phone on which I have several playlists trhat are downloaded so I can listen to them offline I want to change some of those playlists so that they are no longer available offline. I've tried clicking Delete in the context menu of th...

Regular

I have an Android phone on which I have several playlists trhat are downloaded so I can listen to them offline I want to change some of those playlists so that they  are no longer available of...

caledoniaman

Regular

3777 Views

9 replies

0 likes

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Not working!

I bought premium and tries playing songs and its still telling me I'm not a member

Casual Listener

I bought premium and tries playing songs and its still telling me I'm not a member

Peter__

Community Legend

478 Views

2 replies

0 likes

  • 478 Views
  • 2 replies
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No sound when playing on htc one s

Hi - when I try to play any track in Spotify the track starts but no sound. I've tried to check if my speakers and/or earphones were faulty, but they are fine. I've also logged in and out countless times, and reinstalled Spotify at least twice to no ...

Regular

Hi - when I try to play any track in Spotify the track starts but no sound. I've tried to check if my speakers and/or earphones were faulty, but they are fine. I've also logged in and out countless t...

brazibabe

Regular

912 Views

6 replies

1 likes

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Solved!! My premium doesn't work on my android

Hi,I have had Spotify premium for more than a year. I recently had to get my phone repaired and got it back today, and I had to reinstall a lot of apps on it, including Spotify. My problem is now that I can't listen to any songs on my phone, because ...

Newbie

Hi, I have had Spotify premium for more than a year. I recently had to get my phone repaired and got it back today, and I had to reinstall a lot of apps on it, including Spotify. My problem is now t...

meahtenoha

Spotify

611 Views

3 replies

0 likes

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premium syncing. SO FRUSTRATED. PLEASE HELP.

I purchased Spotify Premium under the username lpthomson so I could sync via my Droid X2. I've tried everything I can find online, and the device never shows up under "devices" on my computer version. I tried logging in with a different account (thro...

Newbie

I purchased Spotify Premium under the username lpthomson so I could sync via my Droid X2.  I've tried everything I can find online, and the device never shows up under "devices" on my computer v...

rdngmikey

Gig Goer

579 Views

4 replies

0 likes

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No connection and crash on SG note 10

From this morning when i launch the soft, they ask me to connect. I try it 3 times because the soft do not reconize my log (thanks fcebook) and when i'm log the app crash. It's impossible to launch the soft. I uninstall an reinstall the app. Erase th...

Newbie

From this morning when i launch the soft, they ask me to connect. I try it 3 times because the soft do not reconize my log (thanks fcebook) and when i'm log the app crash.    It's impossi...

252 Views

0 replies

0 likes

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New Update...

Ok, I downloaded the Spotify update last night, changelog: - Fixed: Audio playback will no longer stop unexpectedly. So, what bug is this? I'm assuming (and hoping) that it is the bug that causes songs to mute themselves, and we then have to force qu...

Community Legend

Ok, I downloaded the Spotify update last night, changelog:   - Fixed: Audio playback will no longer stop unexpectedly.   So, what bug is this? I'm assuming (and hoping) that it is t...

delacruzp87

Newbie

860 Views

4 replies

0 likes

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  • 4 replies
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