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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376221 Views

541 replies

34 likes

Account
Free
  • 376221 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7563 Views

0 replies

7 likes

  • 7563 Views
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  • 7 likes

Offline Mode (How To)?

Hi Guys, I'm new to spotify and wondered if someone could please clear up some confusion regarding offline mode for me before i go ahead and experiment. I have the spotify application installed on my android phone and on my desktop computer. What i w...

Casual Listener

Hi Guys,   I'm new to spotify and wondered if someone could please clear up some confusion regarding offline mode for me before i go ahead and experiment.   I have the spotify applicati...

Goodman

Spotify Legend

780 Views

2 replies

0 likes

  • 780 Views
  • 2 replies
  • 0 likes

Samsung GS3 - Spotify Mutes After Each Song While Using Headphones

As the title says, Spotify mutes after every song when I'm using headphones. It's driving me crazy! I have to pause the new song (that is playing without sound); unplug my headphones; replug my headphones; and then I can hit play again to get sound. ...

Newbie

As the title says, Spotify mutes after every song when I'm using headphones. It's driving me crazy! I have to pause the new song (that is playing without sound); unplug my headphones; replug my headp...

unfoundbug

Newbie

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Mysterious sound between the songs

Sometimes a very high noise is heard between songs which is dangeorus to your hearing, It is really high much higher than the volume used. Has it anything to do with settings or is it because the device has lost connection? This is really annoying sp...

Newbie

Sometimes a very high noise is heard between songs which is dangeorus to your hearing, It is really high much higher than the volume used. Has it anything to do with settings or is it because the dev...

tasham9

Casual Listener

630 Views

3 replies

0 likes

  • 630 Views
  • 3 replies
  • 0 likes

am premium subscriber, but not showing on my cell phone

hi, i have a new cell phone (HTC DNA) and have downloaded Spotify and logged in as myself but am not able to access the premium subscription or any of my playlists. thanks.

Visitor

hi, i have a new cell phone (HTC DNA) and have downloaded Spotify and logged in as myself but am not able to access the premium subscription or any of my playlists. thanks.

Peter__

Community Legend

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Music playing but no sound after upgrade & reinstall.

I recently upgraded to Premium on my GS3.After syncing a song or playlist, song will "play" but there is no sound. Same for radio and everything else. "Playing" but no sound. I think a refund is in order for the days lost.

Newbie

I recently upgraded to Premium on my GS3. After syncing a song or playlist, song will "play" but there is no sound.   Same for radio and everything else.  "Playing" but no sound.  ...

Peter__

Community Legend

719 Views

3 replies

1 likes

  • 719 Views
  • 3 replies
  • 1 likes

old car stereo and samsung s3

Help! I have a car stereo that I use a usb cable to listen to my ipod through, it also has a (AUX although I dont even know what that means) and cant seem to hook up my s3 to play spotify through, even tho the cable hooks up fine. It sais its not sup...

Newbie

Help! I have a car stereo that I use a usb cable to listen to my ipod through, it also has a (AUX although I dont even know what that means) and cant seem to hook up my s3 to play spotify through, ev...

dawis

Music Fan

1015 Views

1 replies

0 likes

Samsung galaxy S3 sony car stereo
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  • 1 replies
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Unable to remove playlists on HTC One X

I have a set of playlists synced to my HTC One X. I've tried removing or changing these playlists both on the phone itself and in the Spotify desktop app. It certainly looks like it's doing something and the playlists temporarily disappear from the p...

Regular

I have a set of playlists synced to my HTC One X. I've tried removing or changing these playlists both on the phone itself and in the Spotify desktop app.   It certainly looks like it's doing ...

caledoniaman

Regular

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Cannot stop a playlist from downloading on Android hpone

I have an Android phone on which I have several playlists trhat are downloaded so I can listen to them offline I want to change some of those playlists so that they are no longer available offline. I've tried clicking Delete in the context menu of th...

Regular

I have an Android phone on which I have several playlists trhat are downloaded so I can listen to them offline I want to change some of those playlists so that they  are no longer available of...

caledoniaman

Regular

3714 Views

9 replies

0 likes

  • 3714 Views
  • 9 replies
  • 0 likes

Not working!

I bought premium and tries playing songs and its still telling me I'm not a member

Casual Listener

I bought premium and tries playing songs and its still telling me I'm not a member

Peter__

Community Legend

470 Views

2 replies

0 likes

  • 470 Views
  • 2 replies
  • 0 likes

No sound when playing on htc one s

Hi - when I try to play any track in Spotify the track starts but no sound. I've tried to check if my speakers and/or earphones were faulty, but they are fine. I've also logged in and out countless times, and reinstalled Spotify at least twice to no ...

Regular

Hi - when I try to play any track in Spotify the track starts but no sound. I've tried to check if my speakers and/or earphones were faulty, but they are fine. I've also logged in and out countless t...

brazibabe

Regular

887 Views

6 replies

1 likes

  • 887 Views
  • 6 replies
  • 1 likes

Solved!! My premium doesn't work on my android

Hi,I have had Spotify premium for more than a year. I recently had to get my phone repaired and got it back today, and I had to reinstall a lot of apps on it, including Spotify. My problem is now that I can't listen to any songs on my phone, because ...

Newbie

Hi, I have had Spotify premium for more than a year. I recently had to get my phone repaired and got it back today, and I had to reinstall a lot of apps on it, including Spotify. My problem is now t...

meahtenoha

Spotify

596 Views

3 replies

0 likes

  • 596 Views
  • 3 replies
  • 0 likes

premium syncing. SO FRUSTRATED. PLEASE HELP.

I purchased Spotify Premium under the username lpthomson so I could sync via my Droid X2. I've tried everything I can find online, and the device never shows up under "devices" on my computer version. I tried logging in with a different account (thro...

Newbie

I purchased Spotify Premium under the username lpthomson so I could sync via my Droid X2.  I've tried everything I can find online, and the device never shows up under "devices" on my computer v...

rdngmikey

Gig Goer

565 Views

4 replies

0 likes

  • 565 Views
  • 4 replies
  • 0 likes

No connection and crash on SG note 10

From this morning when i launch the soft, they ask me to connect. I try it 3 times because the soft do not reconize my log (thanks fcebook) and when i'm log the app crash. It's impossible to launch the soft. I uninstall an reinstall the app. Erase th...

Newbie

From this morning when i launch the soft, they ask me to connect. I try it 3 times because the soft do not reconize my log (thanks fcebook) and when i'm log the app crash.    It's impossi...

250 Views

0 replies

0 likes

  • 250 Views
  • 0 replies
  • 0 likes

New Update...

Ok, I downloaded the Spotify update last night, changelog: - Fixed: Audio playback will no longer stop unexpectedly. So, what bug is this? I'm assuming (and hoping) that it is the bug that causes songs to mute themselves, and we then have to force qu...

Community Legend

Ok, I downloaded the Spotify update last night, changelog:   - Fixed: Audio playback will no longer stop unexpectedly.   So, what bug is this? I'm assuming (and hoping) that it is t...

delacruzp87

Newbie

835 Views

4 replies

0 likes

  • 835 Views
  • 4 replies
  • 0 likes

Spotify on Android whilst on holiday abroad

I use Spotify on my anroid HTC as my MP3 player, setting playlists offline when I'm on the move as to not use lots of data. I'm going to Egypt in June and want to use Spotify whilst I'm there - if I keep Spotify offline and only listen to playlists t...

Casual Listener

I use Spotify on my anroid HTC as my MP3 player, setting playlists offline when I'm on the move as to not use lots of data.   I'm going to Egypt in June and want to use Spotify whilst I'm ther...

Egyptenaar

Newbie

3732 Views

7 replies

0 likes

  • 3732 Views
  • 7 replies
  • 0 likes

No Login Possible

Hi guys, This morning on my bike I listened to some music on Spotify with no problem, but now I can't login anymore. The app on my Galaxy S3 wants me to login, so i click on Login With FB, after that it says it needs to converge my account with my FB...

Newbie

Hi guys,   This morning on my bike I listened to some music on Spotify with no problem, but now I can't login anymore. The app on my Galaxy S3 wants me to login, so i click on Login With FB, a...

licenced

Community Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Long local files don't seek properly

I cannot use the slider properly on one of my songs, which is 53 minutes long. The song plays correctly, but the total duration appears as 1:53 and the slider behaves accordingly. The elapsed time shows correctly. Screenshot This is an mp3 file, 49 M...

Regular

I cannot use the slider properly on one of my songs, which is 53 minutes long. The song plays correctly, but the total duration appears as 1:53 and the slider behaves accordingly. The elapsed time sh...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Send Track Info Over Bluetooth?

Hi all, I just put a Pioneer AVH-P4400BH in my Jeep. It's great and A2DP streaming works pretty great with Spotify so far. I seem to be able to change tracks with my steering wheel controls which is awesome. However, the display can apparently show t...

Music Fan

Hi all,   I just put a Pioneer AVH-P4400BH in my Jeep. It's great and A2DP streaming works pretty great with Spotify so far. I seem to be able to change tracks with my steering wheel cont...

user-removed

Not applicable

7682 Views

7 replies

4 likes

  • 7682 Views
  • 7 replies
  • 4 likes

Nexus 4 PlayBack Pausing

I am have installed Spotify on Nexus 4 (from Google Play Store) Android 4.2.2. I am getting behavior when i am listening to the radio, or playlist the song will play just fine, finish, but when it comes to loading the next song it does not happend on...

Casual Listener

I am have installed Spotify on Nexus 4 (from Google Play Store) Android 4.2.2.  I am getting behavior when i am listening to the radio, or playlist the song will play just fine, finish, but when...

Liam

Community Legend

1125 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

EQ GOES OFF

On my Samusng G2 I love love the eq on your app. But it turns off when I go to other aps or text. I hate that. Any help ?

Casual Listener

On my  Samusng G2 I love love the eq on your app. But it turns off when I go to other aps or text. I hate that. Any help ?

Peter__

Community Legend

527 Views

2 replies

2 likes

  • 527 Views
  • 2 replies
  • 2 likes