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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

4189 Views

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Spotify Alternatives

So now that Spotify is useless on an Android phone (newly purchased 64Gb SD card completely redundant for storage purposes) can anyone recommend a Spotify alternative that will allow for external storage of offline playlists? Much as I'm unwilling to...

Music Fan

So now that Spotify is useless on an Android phone (newly purchased 64Gb SD card completely redundant for storage purposes) can anyone recommend a Spotify alternative that will allow for external sto...

sven86

Newbie

7295 Views

12 replies

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Android app version 0.5.9.28 (20th February 2013)

So there was a new version of the Android app released on Wednesday. Not a peep from anyone at Spotify (as usual) and no change at all in the "What's New" section on Google Play. If there really is no difference then why was there a release? Please s...

Community Legend

So there was a new version of the Android app released on Wednesday. Not a peep from anyone at Spotify (as usual) and no change at all in the "What's New" section on Google Play. If there really is n...

jms74

Music Fan

604 Views

3 replies

1 likes

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Spotify App for Android SHOULD NOT be importing music files that is not able to play!

Spotify App for Android SHOULD NOT be importing music files that is not able to playback! At the moment, Spotify keeps synchronizing on Android devices ALACs (Apple Lossless Audio Codec) files, but it can't playback them, which disrupts playlists. It...

Music Fan

Spotify App for Android SHOULD NOT be importing music files that is not able to playback!   At the moment, Spotify keeps synchronizing on Android devices ALACs (Apple Lossless Audio Codec) f...

261 Views

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about to leave spotify - offline mode not so offline -.-

Hi there, this is my 2nd month of using Spotify. The 1st month I think from November-December, perfect no complaints at all. Then from Jan to Feb I'm experiencing problems with offline mode, I have to go online to use offline mode? I don't know what ...

Casual Listener

Hi there,   this is my 2nd month of using Spotify. The 1st month I think from November-December, perfect no complaints at all.   Then from Jan to Feb I'm experiencing problems with ...

MrTed

Music Fan

583 Views

6 replies

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Cannot find an album that was there a couple days ago.

i origionally found this album when i would type in "Harlem Shake". it would come up in the search results on my phone. it was a mostly blue cover and it had the word BASS on it... taking up most of the cover with big bold white letters. it was calle...

Casual Listener

i origionally found this album when i would type in "Harlem Shake". it would come up in the search results on my phone. it was a mostly blue cover and it had the word BASS on it... taking up most of ...

NFrank89

Casual Listener

287 Views

1 replies

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Share my audio using Bluetooh with another Premium user

Hello all: First to all, sorry for my English. I'm a premium user and I normally go to rollerblading using my Samsumg Galaxy SIII like a mp3 reproducing with Spotify. I have a friend that do that too, and we are interesting in share our playlists and...

Newbie

Hello all:   First to all, sorry for my English.   I'm a premium user and I normally go to rollerblading using my Samsumg Galaxy SIII like a mp3 reproducing with Spotify. I have a f...

licenced

Community Legend

331 Views

2 replies

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Here is why I am not continuing my premium subscription.

So, I tried the 30 days, hoping to get "good" bluetooth connectivity between my phone & head unit. It's definately an issue with the app. It's flakey, working in IT for 10 years, I am simply going to say that it's 'not there yet' in terms of function...

Regular

So, I tried the 30 days, hoping to get "good" bluetooth connectivity between my phone & head unit.   It's definately an issue with the app. It's flakey, working in IT for 10 years, I am ...

MasterK

Regular

8186 Views

2 replies

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Solution to Android / offline storage

Well. I've looked little bi around Youtube, and I found a solution to the storage problem.Look at the video and you can easel without any problems store spotify to external sdcard Look Here Thanks to Kvold Just do as the video says, and then you can ...

Music Fan

Well.  I've looked little bi around Youtube, and I found a solution to the storage problem. Look at the video and you can easel without any problems store spotify to external sdcard &n...

575 Views

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premium not working on my samsung galaxy s2

Ls, Since i got a smart tv (Samsung) and a samsung phone i purchased premium. This is working on my desktop and tv but not on my phone. It says no internet connection which is not true. I tried the trial version, once... these settings are still to b...

Newbie

Ls,   Since i got a smart tv (Samsung) and a samsung phone i purchased premium. This is working on my desktop and tv but not on my phone. It says no internet  connection which is not tr...

licenced

Community Legend

886 Views

2 replies

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Solved!! What kind of android do I need to install Spotify on my mobile?

Hi guys, I would like to know what kind of android do I need to download Spotify on my mobile and use spotify premium app. Is 2.3 enough? help!

Casual Listener

Hi guys,     I would like to know what kind of android do I need to download Spotify on my mobile and use spotify premium app. Is 2.3 enough?   help! 🙂

paszyn

Casual Listener

738 Views

3 replies

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Spotify Android; This item cannot be installed in your device's country

Hi, It seems it is no longer possible to download the Spotify APK from m.spotify.com - the URL now redirects to the main website. Is there somewhere else I can download Spotify for Android from? Google Play store is not an option because I am very ra...

Regular

Hi,   It seems it is no longer possible to download the Spotify APK from m.spotify.com - the URL now redirects to the main website. Is there somewhere else I can download Spotify for Android...

Constantino

Regular

689 Views

2 replies

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offline playlist

Hi, Sorry for the english, I'm French. I have spotify on my PC and on my phone with android , I'm premium user and I have several playlist that I put offline to listen everywhere, but one of my offline playlist I have to synchronize her each time I o...

Newbie

Hi,   Sorry for the english, I'm French.   I have spotify on my PC and on my phone with android , I'm premium user and I have  several playlist that I put offline to listen eve...

Peter__

Community Legend

515 Views

1 replies

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Android app using too much data? Post details here

2013-01-09: This topic is now being continued in the new bugs section. 2012-12-06: Our engineers feel that they've gotten closer to identifying the issue. Not to get too technical, it may have something to do with some code that's buried deep in the ...

Spotify Legend

2013-01-09: This topic is now being continued in the new bugs section.   2012-12-06: Our engineers feel that they've gotten closer to identifying the issue. Not to get too technical, it may ...

Goodman

Spotify Legend

26326 Views

142 replies

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Spotify Crashing

Hey! Since a few days ago, my app on the Android is crashing. I thought it was a matter of updating the system and I did it 2 days ago to to Android version 4.0.4, but it's still stoping all of a sudden after 2-3 minutes playing a song. This doesn't ...

Visitor

Hey! Since a few days ago, my app on the Android is crashing. I thought it was a matter of updating the system and I did it 2 days ago to to Android version 4.0.4, but it's still stoping all of a sud...

Peter__

Community Legend

789 Views

2 replies

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Premium Version Needs to be Sortable!!!

I have seen a lot of comment on this, but I am posting this in HOPES that someone at Spotify will see this. First of all, I love Spotify. I reccomend it to all my friends. I love how I can just click and download, DONE. I even signed up with the prem...

Casual Listener

I have seen a lot of comment on this, but I am posting this in HOPES that someone at Spotify will see this.   First of all, I love Spotify. I reccomend it to all my friends. I love how I can...

David

Spotify Legend

389 Views

1 replies

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Syncing local files

I am trying to sync a song which is not avaible in my location (UK) I have the song as a local file and add it to the playlist that i have downloaded on my phone. The problem is that the song on my phone is a now a live version of the song that is av...

Casual Listener

I am trying to sync a song which is not avaible in my location (UK) I have the song as a local file and add it to the playlist that i have downloaded on my phone. The problem is that the song on my p...

minirat

Casual Listener

449 Views

2 replies

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Playlist / Download issue

Hello everyone, First of all I just downloaded Spotify today and therefor my knowledge might leak a bit although I've been searching online for a solution of this problem but couldn't find any so I'll give it a shot explaining it as good as possible....

Casual Listener

Hello everyone,   First of all I just downloaded Spotify today and therefor my knowledge might leak a bit although I've been searching online for a solution of this problem but couldn't find...

Fr3d3r1c0

Casual Listener

558 Views

4 replies

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Ownership bug

I really wanted to post this in the Bug section, but I found out that isn't for users! This doesn't apply just to Android, but also the desktop, and most likely all platforms. Yesterday I found out that my playlist was owned by one of my friends, tha...

Music Fan

I really wanted to post this in the Bug section, but I found out that isn't for users! This doesn't apply just to Android, but also the desktop, and most likely all platforms.   Yesterday I ...

OliK

Music Fan

480 Views

3 replies

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Can i use spotify simultaneously on two android phones ?

Hi I would like to buy premium account for Spotify but i have last very importatnt question: Can i use it on two different android phones at the same time ? I mean I'm listening to music on my phone and for example my Mom also listen to spotify at th...

Casual Listener

Hi   I would like to buy premium account for Spotify but i have last very importatnt question: Can i use it on two different android phones at the same time ? I mean I'm listening to music...

Richard

Community Legend

2304 Views

5 replies

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Unable to download: Constantly saying 'no internet connection available'

=== START OF TEMPLATE === Description Ever since the new update, I'm unable to download new playlists that weren't already on my phone. It allows me to search, but as soon as I try to download an album, it shows that I am in offline mode and freezes ...

Casual Listener

 === START OF TEMPLATE ===   Description Ever since the new update, I'm unable to download new playlists that weren't already on my phone. It allows me to search, but as soon as I try...

paradasos

Casual Listener

799 Views

2 replies

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