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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387783 Views

545 replies

34 likes

Account
Free
  • 387783 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

  • 8043 Views
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Spotify on Android whilst on holiday abroad

I use Spotify on my anroid HTC as my MP3 player, setting playlists offline when I'm on the move as to not use lots of data. I'm going to Egypt in June and want to use Spotify whilst I'm there - if I keep Spotify offline and only listen to playlists t...

Casual Listener

I use Spotify on my anroid HTC as my MP3 player, setting playlists offline when I'm on the move as to not use lots of data.   I'm going to Egypt in June and want to use Spotify whilst I'm ther...

Egyptenaar

Newbie

3764 Views

7 replies

0 likes

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  • 7 replies
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No Login Possible

Hi guys, This morning on my bike I listened to some music on Spotify with no problem, but now I can't login anymore. The app on my Galaxy S3 wants me to login, so i click on Login With FB, after that it says it needs to converge my account with my FB...

Newbie

Hi guys,   This morning on my bike I listened to some music on Spotify with no problem, but now I can't login anymore. The app on my Galaxy S3 wants me to login, so i click on Login With FB, a...

licenced

Community Legend

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Long local files don't seek properly

I cannot use the slider properly on one of my songs, which is 53 minutes long. The song plays correctly, but the total duration appears as 1:53 and the slider behaves accordingly. The elapsed time shows correctly. Screenshot This is an mp3 file, 49 M...

Regular

I cannot use the slider properly on one of my songs, which is 53 minutes long. The song plays correctly, but the total duration appears as 1:53 and the slider behaves accordingly. The elapsed time sh...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Send Track Info Over Bluetooth?

Hi all, I just put a Pioneer AVH-P4400BH in my Jeep. It's great and A2DP streaming works pretty great with Spotify so far. I seem to be able to change tracks with my steering wheel controls which is awesome. However, the display can apparently show t...

Music Fan

Hi all,   I just put a Pioneer AVH-P4400BH in my Jeep. It's great and A2DP streaming works pretty great with Spotify so far. I seem to be able to change tracks with my steering wheel cont...

user-removed

Not applicable

7735 Views

7 replies

4 likes

  • 7735 Views
  • 7 replies
  • 4 likes

Nexus 4 PlayBack Pausing

I am have installed Spotify on Nexus 4 (from Google Play Store) Android 4.2.2. I am getting behavior when i am listening to the radio, or playlist the song will play just fine, finish, but when it comes to loading the next song it does not happend on...

Casual Listener

I am have installed Spotify on Nexus 4 (from Google Play Store) Android 4.2.2.  I am getting behavior when i am listening to the radio, or playlist the song will play just fine, finish, but when...

Liam

Community Legend

1137 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

EQ GOES OFF

On my Samusng G2 I love love the eq on your app. But it turns off when I go to other aps or text. I hate that. Any help ?

Casual Listener

On my  Samusng G2 I love love the eq on your app. But it turns off when I go to other aps or text. I hate that. Any help ?

Peter__

Community Legend

538 Views

2 replies

2 likes

  • 538 Views
  • 2 replies
  • 2 likes

Solved!! Android: "The track is not available" - But fine on PC

Hi I have spoitfy on both my laptop and mobile and i am a premium user.. everything is fine with the account and they have the cash.. Now i like to use my spotify to play tracks from the database and my own tunes given to me. Now i have put 2 tracks ...

Casual Listener

Hi   I have spoitfy on both my laptop and mobile and i am a premium user.. everything is fine with the account and they have the cash.. 🙂   Now i like to use my spotify to play tra...

keyloves

Casual Listener

2595 Views

3 replies

0 likes

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  • 3 replies
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Cant play premium

I just paid for premium service but it says I don't have a premium service.

Casual Listener

I just paid for premium service but it says I don't have a premium service. 😞

Peter__

Community Legend

583 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Spotify doesn´t start after upgrading my Samsung SII to android-version 4.1.2

The mobile had a total reset and then I installed Spotify Premium från Google play. When startin spotify I see Spotify on top of display but the rest of display is blank? I don´t see any log in fields at all.

Newbie

The mobile had a total reset and then I installed Spotify Premium från Google play. When startin spotify I see Spotify on top of display but the rest of display is blank? I don´t see any log in field...

218 Views

0 replies

0 likes

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Can't log into spotify on android withouit accepting facebook integration

Hi, I have had spotify for a fair while, well before the facebook integration so I have a spotify account that is not linked to facebook in any way, which is the way I wish to keep it. I absolutely do not want to link to my facebook account. Anyway.....

Casual Listener

Hi,   I have had spotify for a fair while, well before the facebook integration so I have a spotify account that is not linked to facebook in any way, which is the way I wish to keep it. I a...

eviljonny

Casual Listener

1300 Views

7 replies

0 likes

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  • 7 replies
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Web player on android devices

Hi, I've been waiting for the web player for quite a while and am really happy to see that it is finally in beta. The main reason I wanted a web based player was that I thought I would be able to use it on my google tv (for some reason spotify hasn't...

Casual Listener

Hi,   I've been waiting for the web player for quite a while and am really happy to see that it is finally in beta. The main reason I wanted a web based player was that I thought I would be ...

tim_acheson

Regular

5329 Views

2 replies

1 likes

  • 5329 Views
  • 2 replies
  • 1 likes

Solved!! Spotify keeps putting Transformer Prime in offline mode

Hi, New premium account holder. I have a Transformer Prime tablet. Even with a full wifi network signal Spotify starts in online mode then rapidly keeps moving between offline and online mode...eventually remaining in offline mode. This has happended...

Regular

Hi,   New premium account holder. I have a Transformer Prime tablet. Even with a full wifi network signal Spotify starts in online mode then rapidly keeps moving between offline and online mod...

Goodman

Spotify Legend

7028 Views

51 replies

1 likes

  • 7028 Views
  • 51 replies
  • 1 likes

Solved!! Can't get out of offline mode !

Today my phone (HTC Incredible S) will not get out of offlinemode. My Desktop version works fine, but not my phone. Anyone tat have the same problem right now ?

Music Fan

Today my phone (HTC Incredible S) will not get out of offlinemode. My Desktop version works fine, but not my phone. Anyone tat have the same problem right now ?

Goodman

Spotify Legend

10458 Views

5 replies

1 likes

  • 10458 Views
  • 5 replies
  • 1 likes

Solved!! stuck in offline mode

I am using spotify on an HTC inspire and its stuck in offline and seeing as I'm a paying customer I'd like to fix this ASAP without losing my music.

Music Fan

I am using spotify on an HTC inspire and its stuck in offline and seeing as I'm a paying customer I'd like to fix this ASAP without losing my music.

Goodman

Spotify Legend

7071 Views

19 replies

0 likes

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  • 19 replies
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Download fail on Nexus 4

The download of playlists on my Nexus 4 fails because Spotify thinks there is no free space left. But that's not true. The Android settings tell me that 10GB are free! I've done all the steps described in "Trouble shooting" but there is no improvemen...

Visitor

The download of playlists on my Nexus 4 fails because Spotify thinks there is no free space left. But that's not true. The Android settings tell me that 10GB are free! I've done all the steps describ...

user-removed

Not applicable

959 Views

2 replies

0 likes

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  • 2 replies
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Synchronization error

Im getting the following error when i start Spotify on my HTC one X: (ill translate it from dutch) Synchoniaztion error ============================== Unknown error ---------------------------------------------------- Continue I can continue but it w...

Regular

Im getting the following error when i start Spotify on my HTC one X:   (ill translate it from dutch)   Synchoniaztion error ============================== Unknown error ------...

Peter__

Community Legend

4186 Views

35 replies

0 likes

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  • 35 replies
  • 0 likes

Spotify for Android version 0.5.0 - no shuffle option?

Has the shuffle option been removed? If not, how can I access it?

Casual Listener

Has the shuffle option been removed? If not, how can I access it?

Marco

Community Legend

17628 Views

24 replies

1 likes

  • 17628 Views
  • 24 replies
  • 1 likes

Song wont Sync properly

I can't figure out what the problem is. I have "Against All Odds" by Phil Collins on my Spotify and it originally came from iTunes. It works perfectly fine on my Spotify program on the computer, but for some odd reason on the cell phone app it switch...

Newbie

I can't figure out what the problem is. I have "Against All Odds" by Phil Collins on my Spotify and it originally came from iTunes. It works perfectly fine on my Spotify program on the computer, but ...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

is something up with spotify??

So I just set up my ZTE avid phone from metro PCs (don't laugh, it's actually decent) and as I signed on to spotify expecting for my account info to be present as it was on my previous mobile phone, I was greeted with a blank screen, just the spotify...

Newbie

So I just set up my ZTE avid phone from metro PCs (don't laugh, it's actually decent) and as I signed on to spotify expecting for my account info to be present as it was on my previous mobile phone, ...

Thedev

Community Legend

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

my playlist wont stay downloaded

some of my playlists won't stay downloaded all the way most of the songs on the playlist will stay downloaded but any new song I add will download for the moment but won't stay downloaded it keeps having to redownload them when I open it back up, ple...

Casual Listener

some of my playlists won't stay downloaded all the way most of the songs on the playlist will stay downloaded but any new song I add will download for the moment but won't stay downloaded it keeps ha...

Peter__

Community Legend

494 Views

2 replies

0 likes

  • 494 Views
  • 2 replies
  • 0 likes