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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Art-is
  • Visitor
  • 7681 Views
  • 42 replies
  • 16 likes
  • 7681 Views
  • 42 replies
  • 16 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 862040 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 862040 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 22662 Views
  • 3 replies
  • 0 likes
  • 22662 Views
  • 3 replies
  • 0 likes

Solved!! Can not get past a warning screen in Andriod

I have Spotify Premium and installed the app on my mobile andriod phone, Samsung SG2. The login was successful, but can not get past the window that warns of high date consumption (my data bundle has a max of 1000MB). This warning screen comes back e...

  • Casual Listener
  • I have Spotify Premium and installed the app on my mobile andriod phone, Samsung SG2. The login was successful, but can not get past the window that warns of high date consumption (my data bundle has...
  • caccie42
  • Casual Listener
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Solved!! Ice Cream Sandwich on Samsung Galaxy S II

The official update of the Galaxy S II to Android 4.0 Ice Cream Sandwich is due this weekend! From Samsung's FAQ: (3) Application compatibilityIn ICS OS, few applications downloaded from Android market or other will not work because they are not opti...

  • Community Legend
  • The official update of the Galaxy S II to Android 4.0 Ice Cream Sandwich is due this weekend! From Samsung's FAQ:   (3)   Application compatibility In ICS OS, few applica...
  • BioZvin
  • Newbie
  • 2178 Views
  • 12 replies
  • 1 likes
  • 2178 Views
  • 12 replies
  • 1 likes

Phone goes offline/online constantly

My phone bounces between online and offline, never staying online for more than 2-3 seconds. This happens in full services areas, and occasionally when on wifi. Other services like Google Music stream fine, so it's not the data connection. Anyone els...

  • Casual Listener
  • My phone bounces between online and offline, never staying online for more than 2-3 seconds. This happens in full services areas, and occasionally when on wifi. Other services like Google Music strea...
  • heresandyboy
  • Casual Listener
  • 6035 Views
  • 5 replies
  • 2 likes
  • 6035 Views
  • 5 replies
  • 2 likes

Tracks that will play but won't sync

Got this problem with a couple of playlists. They are set to be synced to the phone. The playlist says that it is downloaded. But only a few of the tracks have the green marker beside them to say they are actually local files. The tracks that don't h...

  • Gig Goer
  • Got this problem with a couple of playlists.   They are set to be synced to the phone. The playlist says that it is downloaded. But only a few of the tracks have the green marker beside them t...
  • Brainfish
  • Gig Goer
  • 1274 Views
  • 3 replies
  • 0 likes
  • 1274 Views
  • 3 replies
  • 0 likes

Open Spotify Links in the new Spotify Preview

When pressing the "Play in Spotify" link in Shazam, it doesn't open the song in spotify but opens the browser to log into the spotify account. Not sure if this is a spotify or shazam bug, but it's there.

  • Newbie
  • When pressing the "Play in Spotify" link in Shazam, it doesn't open the song in spotify but opens the browser to log into the spotify account.   Not sure if this is a spotify or shazam bug, bu...
  • mekon
  • Casual Listener
  • 960 Views
  • 4 replies
  • 1 likes
  • 960 Views
  • 4 replies
  • 1 likes

Error Code 410

Not sure what changed today but when I attempt to login using my Facebook (name@gmail.com) I receive error 410. I reinstalled Spotify and change my Facebook password. Still cannot login and I am certain that there is not a space at the end of my user...

  • Casual Listener
  • Not sure what changed today but when I attempt to login using my Facebook (name@gmail.com) I receive error 410.  I reinstalled Spotify and change my Facebook password.  Still cannot lo...
  • meahtenoha
  • Spotify
  • 948 Views
  • 2 replies
  • 0 likes
  • 948 Views
  • 2 replies
  • 0 likes

Solved!! Spotify goes offline on my samsung tablet

I've got Spotify premium and use spotify on my phone. When I use Spotify on my tablet it goes offline after a few seconds. Does this mean that my account is "locked" to my phone? I can listen to my music offline but it's not updating my playlist. How...

  • Newbie
  • I've got Spotify premium and use spotify on my phone. When I use Spotify on my tablet it goes offline after a few seconds. Does this mean that my account is "locked" to my phone? I can listen to my m...
  • tradguy
  • Casual Listener
  • 1601 Views
  • 5 replies
  • 3 likes
  • 1601 Views
  • 5 replies
  • 3 likes

Will Spotify support ICS/Tablets or go to Rdio?

Does anyone know if Spotify is aware of Android, ICS, or tablets? Or should I just go ahead and switch to Rdio?

  • Newbie
  • Does anyone know if Spotify is aware of Android, ICS, or tablets?    Or should I just go ahead and switch to Rdio?
  • tradguy
  • Casual Listener
  • 838 Views
  • 4 replies
  • 1 likes
  • 838 Views
  • 4 replies
  • 1 likes

Musiktitel werden nicht für den Onlinemodus runtergeladen

Hey, da mein Router nicht W-Lan fähig ist und in meinem Dorf der Internetempfang nicht so gut ist, kann ich keine Titel für den Offlinemodus downloaden. Jedoch kann ich mein Handy per Kabel am Laptop anschließen und mit dem Handy durch den Laptop ins...

  • Newbie
  • Hey,   da mein Router nicht W-Lan fähig ist und in meinem Dorf der Internetempfang nicht so gut ist, kann ich keine Titel für den Offlinemodus downloaden. Jedoch kann ich mein Handy per Ka...
  • 1195 Views
  • 0 replies
  • 0 likes
  • 1195 Views
  • 0 replies
  • 0 likes

Solved!! Spotify closes instantly when I launch it

Spotify was working perfectly in offline mode. When I disabled "Force offline" Spotify kept crashing when when Istarted the app. I've completely removed Spotify and reinstalled. Now it instantly closes (no error message) when I launch the app. I'm us...

  • Regular
  • Spotify was working perfectly in offline mode. When I disabled "Force offline" Spotify kept crashing when when Istarted the app.   I've completely removed Spotify and reinstalled. Now it insta...
  • goncalo
  • Casual Listener
  • 2804 Views
  • 6 replies
  • 0 likes
  • 2804 Views
  • 6 replies
  • 0 likes

Solved!! error 112

Hey! My samsung galaxy s2 wont run spotify. It did work before. I have tried to reinstall the app, turned the phone on&off, still dont work.When i start the app, i get to log in. Error 112 or 212 pops on the screen. Then i can see my playlists for a ...

  • Casual Listener
  • Hey! My samsung galaxy s2 wont run spotify. It did work before. I have tried to reinstall the app, turned the phone on&off, still dont work. When i start the app, i get to log in. Error 11...
  • licenced
  • Community Legend
  • 1907 Views
  • 4 replies
  • 0 likes
  • 1907 Views
  • 4 replies
  • 0 likes

Playlist problems with ICS update

Samsung Galaxy S2, ICS - I don't seem to be able to download to cache anymore. When I download new albums as playlist, they don't seem to download and I can't find them in my list of playlists. anyone else encountered this? very frustrating....

  • Visitor
  • Samsung Galaxy S2, ICS - I don't seem to be able to download to cache anymore.  When I download new albums as playlist, they don't seem to download and I can't find them in my list of playlists....
  • 346 Views
  • 0 replies
  • 0 likes
  • 346 Views
  • 0 replies
  • 0 likes

Syncing incredibly slow on retail and preview releases, HTC desire on Orange UK.

Pretty simple.. Over wifi, the speeds are catastrophic. Three minutes for the first track, and the others are trailing along. In the last week and a half I've not once completed the sync for my 423 track playlist. It has only been reset twice (once i...

  • Newbie
  • Pretty simple.. Over wifi, the speeds are catastrophic. Three minutes for the first track, and the others are trailing along. In the last week and a half I've not once completed the sync for my 423 t...
  • licenced
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Spotify app + Facebook

Hey. Everytime i login to my spotify app, it activates my deactivated Facebook page. This is really annoying, what do I do?? // Jenn

  • Newbie
  • Hey. Everytime i login to my spotify app, it activates my deactivated Facebook page. This is really annoying, what do I do?? // Jenn
  • licenced
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Slow offline sync on Beta App - Galaxy Nexus

Hi, I'm experiencing really really slow sync speeds with my Galaxy Nexus. Interestingly, my iPad's sync speeds are a lot better. Anyone else getting the same experience?

  • Newbie
  • Hi,   I'm experiencing really really slow sync speeds with my Galaxy Nexus.     Interestingly, my iPad's sync speeds are a lot better.   Anyone else getting the same experie...
  • 320 Views
  • 0 replies
  • 0 likes
  • 320 Views
  • 0 replies
  • 0 likes

Solved!! Android beta

So far I love the minimalistic new gui!Unfortunately I'm on a skyrocket with the leak ics rom. Spotify plays audio perfect and I can access almost every tab. But I can't access one tab then another without crashing. Or close out of the app and goto a...

  • Regular
  • So far I love the minimalistic new gui! Unfortunately I'm on a skyrocket with the leak ics rom. Spotify plays audio perfect and I can access almost every tab. But I can't access one tab then anoth...
  • licenced
  • Community Legend
  • 4131 Views
  • 6 replies
  • 0 likes
  • 4131 Views
  • 6 replies
  • 0 likes

Spotify does not work in my Samsung SII mobile

it used to work, but recently when I launch Spotify on my mobile it simply closes after 2-3 seconds. i have uninstalled and installed it again, but the problem is still there. Any advice?

  • Newbie
  • it used to work, but recently when I launch Spotify on my mobile it simply closes after 2-3 seconds. i have uninstalled and installed it again, but the problem is still there. Any advice?
  • licenced
  • Community Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Solved!! When will playlist folders become available on Android?

Hello, I love Spotify and I use it a lot. Althogh there are no sorting or searching options YET to sort by artist/album or to search for a specific artist or playlist (at least on the ipod) - which I find difficult to understand as sorting and search...

  • Roadie
  • Hello,   I love Spotify and I use it a lot.   Althogh there are no sorting or searching options YET to sort by artist/album or to search for a specific artist or playlist (at least on t...
  • user-removed
  • Not applicable
  • 1224 Views
  • 19 replies
  • 0 likes
  • 1224 Views
  • 19 replies
  • 0 likes

A way to sync Androidphones without WiFi ?

Hello!I'm looking for a way to sync my Spotify offline playlists with my android phone. But since i dont have WiFi at my house i can't use that way.I'm looking for an alternative via USB. Thanks!

  • Newbie
  • Hello! I'm looking for a way to sync my Spotify offline playlists with my android phone. But since i dont have WiFi at my house i can't use that way. I'm looking for an alternative via USB. &n...
  • licenced
  • Community Legend
  • 1079 Views
  • 1 replies
  • 0 likes
  • 1079 Views
  • 1 replies
  • 0 likes

Backs out to playlist level when switching views from horizontal or vertical

Not sure if this happens on other phones or not, but this is a problem I have seen on Droid. If I have the app open, and I have the phone open to the physical keyboard and I'm looking at it in a horizontal view, if I close the keyboard and switch to ...

  • Music Fan
  • Not sure if this happens on other phones or not, but this is a problem I have seen on Droid.  If I have the app open, and I have the phone open to the physical keyboard and I'm looking at it in ...
  • rodmur
  • Music Fan
  • 222 Views
  • 2 replies
  • 0 likes
  • 222 Views
  • 2 replies
  • 0 likes