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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196329 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196329 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538143 Views

78 replies

3 likes

  • 538143 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444391 Views

565 replies

37 likes

Account
Free
  • 444391 Views
  • 565 replies
  • 37 likes

All downloaded playlists at top (Atrix 2)

Atrix 2 running ICS. In the Spotify mobile app, on the Playlists screen, ALL my downloaded playlists are listed at the top under a "Downloaded" header, in some fashion that looks basically random. All my neatly organized folders and such are at the b...

Casual Listener

Atrix 2 running ICS.   In the Spotify mobile app, on the Playlists screen, ALL my downloaded playlists are listed at the top under a "Downloaded" header, in some fashion that looks basically r...

362 Views

0 replies

0 likes

  • 362 Views
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Because of the quality of the apps, I've sadly had to unsubscribe.

I do love the service, but I mainly use it on my phone and tablet (both Android devices). I'd love to continue with it, but I'm just completely fed up with the quality of the apps. Apart from the looks, the app from over a year ago had much better fu...

Visitor

I do love the service, but I mainly use it on my phone and tablet (both Android devices). I'd love to continue with it, but I'm just completely fed up with the quality of the apps.   Apart fro...

Taylor

Community Legend

612 Views

3 replies

1 likes

  • 612 Views
  • 3 replies
  • 1 likes

Solved!! premium problems

Hello, i have just purchased premium and am currently logged in and cannot access the service, please help.

Newbie

Hello, i have just purchased premium and am currently logged in and cannot access the service, please help.

Taylor

Community Legend

713 Views

2 replies

0 likes

  • 713 Views
  • 2 replies
  • 0 likes

No Internet connection available

I am sick and tired of this message and want it fixed now!Please help me and don't say like oh you have to enable wifi or oh your not on 3g. Well guess what? I am on 3g and wifi still no connection to spotify on my SG note 2. On IOS it seems to work,...

Music Fan

I am sick and tired of this message and want it fixed now! Please help me and don't say like oh you have to enable wifi or oh your not on 3g. Well guess what? I am on 3g and wifi still no connecti...

Dshay

Newbie

971 Views

1 replies

0 likes

No connection available
  • 971 Views
  • 1 replies
  • 0 likes

next song does not play untill i wake the screen

So right now this is what I have and have doneI am currently running a cm10 like ROM on a Galaxy S3. so I am not sure how compadable Spotify since I know they are not good with updates :-[ A song plays fine without a problem but when the screen is of...

Gig Goer

So right now this is what I have and have done I am currently running a cm10 like ROM on a Galaxy S3. so I am not sure how compadable Spotify since I know they are not good with updates :-[ A ...

user-removed

Not applicable

1617 Views

8 replies

1 likes

  • 1617 Views
  • 8 replies
  • 1 likes

Music no longer playing on samsung galaxy tab 2 7"

No music for a couple of weeks. Is there anyone with an old android app available?

Casual Listener

No music for a couple of weeks. Is there anyone with an old android app available?

ACompletedProfi

Casual Listener

1204 Views

2 replies

0 likes

  • 1204 Views
  • 2 replies
  • 0 likes

No way to pause first song in playlist

When I first open Spotify on Android, open a playlist, and play the first song, it doesn't show up at the bottom of the screen, i.e., where you have the ability to fast-forward through the song, pause it, etc., so the only way to actually pause the m...

Regular

When I first open Spotify on Android, open a playlist, and play the first song, it doesn't show up at the bottom of the screen, i.e., where you have the ability to fast-forward through the song, paus...

Liam

Community Legend

745 Views

3 replies

0 likes

  • 745 Views
  • 3 replies
  • 0 likes

Solved!! gift card

I have a Samsung Galaxy Express and have downloaded Spotify. I used a gift card worth 10 dollars to use Premium on my phone, but when I open the Spotify app, all the songs in my playlists are greyed out. How do I fix this?

Newbie

I have a Samsung Galaxy Express and have downloaded Spotify. I used a gift card worth 10 dollars to use Premium on my phone, but when I open the Spotify app, all the songs in my playlists are greyed ...

user-removed

Not applicable

1122 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Move Spotify and Spotify Data to SD Card

I subscribe to Spotify Premium and I just got a new Android phone (Samsung Galaxy Note 2). On my old phone (Motorola Droid 2) I had my Spotify songs/playlists stored on my external SD card. This is critical for me as I store a tremendous amount of mu...

Newbie

I subscribe to Spotify Premium and I just got a new Android phone (Samsung Galaxy Note 2). On my old phone (Motorola Droid 2) I had my Spotify songs/playlists stored on my external SD card....

thatdbaclk

Newbie

19219 Views

3 replies

8 likes

  • 19219 Views
  • 3 replies
  • 8 likes

Facebook connection

I just updated to newest android app.A few seconds after login a "splash" window appears and want me to connect to Facebook.I do not want and press cancel in the top left hand corner.... Button does not work...Now I can´t use Spotify which I pay ever...

Casual Listener

I just updated to newest android app. A few seconds after login a "splash" window appears and want me to connect to Facebook. I do not want and press cancel in the top left hand corner.... Button d...

DirH

Casual Listener

2075 Views

8 replies

0 likes

  • 2075 Views
  • 8 replies
  • 0 likes

asus nexus 7

trying to install Spotify on my new 3g Nexus 7, all i get is "This app is incompatible with your 02 Asus nexen 7"

Casual Listener

trying to install Spotify on my new 3g Nexus 7, all i get is "This app is incompatible with your 02 Asus nexen 7"

groovekate

Casual Listener

1771 Views

2 replies

0 likes

  • 1771 Views
  • 2 replies
  • 0 likes

Android-spotify to Mac

Got a samsung galaxy 3 . got spotify premium app - dowloaded songs to phone - I want to transfer the songs to my IMac can't transfer to Mac- using Kies the Spotify songs don't show up on the list...help thanks.

Newbie

Got a samsung galaxy 3 . got spotify premium app  - dowloaded songs to phone - I want to transfer the songs to my IMac can't transfer to Mac- using Kies  the Spotify songs don't show up on ...

Peter__

Community Legend

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

wont play as I need premium but I have one

I did a free 48 hour trial on Facebook. Now I subscribe to premium but it won't let me play and says I need premium

Newbie

I did a free 48 hour trial on Facebook. Now I subscribe to premium but it won't let me play and says I need premium

Peter__

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Track not available?

Hey,I'm Premium Member und Pay 9.99 per month. And now my Phone says "Your license to listen to music in offline mode expired. Please go online to renew it."?I'm from germany so this isn't the exact message, but you get my problem. Why is my license ...

Casual Listener

Hey, I'm Premium Member und Pay 9.99 per month. And now my Phone says "Your license to listen to music in offline mode expired. Please go online to renew it."? I'm from germany so this isn't the ex...

Peter__

Community Legend

1030 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Wifi?

I can really find a post that directly talks about it, but why can I not use spotify over wifi, but only over 3G? I don't have a lot of data and just purchased a premium account, so would really like to be able to use my wifi to use it on my phone.

Casual Listener

I can really find a post that directly talks about it, but why can I not use spotify over wifi, but only over 3G? I don't have a lot of data and just purchased a premium account, so would really like...

Peter__

Community Legend

1222 Views

3 replies

0 likes

  • 1222 Views
  • 3 replies
  • 0 likes

Spotify crash at startup on my Phone (empty screen)

Hello, Spotify is not working on my phone. When I click the icon the app starts but it displays an empty screen with only the name 'Spotify' on top. I can also see the button to open the left panel. If I click it the panel opens but it is also empty....

Casual Listener

Hello,    Spotify is not working on my phone. When I click the icon the app starts but it displays an empty screen with only the name 'Spotify' on top. I can also see the button to open...

Manne

Casual Listener

1310 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Can't get Droid Razr Maxx HD to show up in Devices on Desktop Client

Hey there, just like the title says. DescriptionCan't get device to show up Devices section of Desktop Client. Huge problem for me because I rely on this for syncing local tracks. Changed with most recent update =/ What are the steps you took to get ...

Newbie

Hey there, just like the title says.   Description Can't get device to show up Devices section of Desktop Client. Huge problem for me because I rely on this for syncing local tracks. Changed ...

sir-nathaniel

Newbie

640 Views

1 replies

1 likes

  • 640 Views
  • 1 replies
  • 1 likes

Solved!! lastfm doesnt work with new update and weird playback issues

HiI get weird playback issues when gets to the next song. It doesn't show the next song and I can't pause or skip the song. I have to kill the process instead. This didn't happen in the preview release. Also last. Fm scrobbling doesn't work, when I e...

Casual Listener

Hi I get weird playback issues when gets to the next song. It doesn't show the next song and I can't pause or skip the song. I have to kill the process instead. This didn't happen in the preview r...

Tomash_Serpant

Casual Listener

1253 Views

3 replies

0 likes

  • 1253 Views
  • 3 replies
  • 0 likes

Some songs that are in offline mode don't play

So I have several songs that I have marker for offline mode and they just don't ever play. When the playlist arrives at one of those several songs it just stops playing. The artwork still shows and the song says it's downloaded but it just doesn't pl...

Newbie

So I have several songs that I have marker for offline mode and they just don't ever play. When the playlist arrives at one of those several songs it just stops playing. The artwork still shows and t...

791 Views

0 replies

2 likes

offline mode
  • 791 Views
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  • 2 likes

This Track is Not Available - LG Optimus L9

Hi- I just created a new playlist with 20 or so songs and noticed that when I try and download the songs to my SD Card on my phone several of the tracks are grayed out. When I highlight the track a message pops up at the bottom of my phone's screen s...

Newbie

Hi-   I just created a new playlist with 20 or so songs and noticed that when I try and download the songs to my SD Card on my phone several of the tracks are grayed out.  When I highligh...

ninaj

Casual Listener

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes