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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107463 Views

26 replies

3 likes

  • 107463 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217417 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217417 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571600 Views

79 replies

3 likes

  • 571600 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470830 Views

577 replies

40 likes

Account
Free
  • 470830 Views
  • 577 replies
  • 40 likes

Solved!! sound disappeared on HTC one X

I have currently a premium spotify account. For some weeks(!) now the sound on my spotifymusic have been gone. When I start a track, it seems to be playing, as the timeline moves, but there is no sound. There is no problem with the general soundfunct...

Casual Listener

I have currently a premium spotify account. For some weeks(!) now the sound on my spotifymusic have been gone. When I start a track, it seems to be playing, as the timeline moves, but there is no sou...

helpme1

Casual Listener

7609 Views

2 replies

0 likes

  • 7609 Views
  • 2 replies
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Solved!! General questions

I'm intrigued, but there are some 'must have' features that I need before I'll pay for premium. I looked around but can't seem to get straight answers.... 1 - I want to use spotify to play the music already on my phone (sd card). Is that possible?2 -...

Casual Listener

I'm intrigued, but there are some 'must have' features that I need before I'll pay for premium.  I looked around but can't seem to get straight answers....     1 - I want to use spo...

manticore

Casual Listener

866 Views

2 replies

0 likes

  • 866 Views
  • 2 replies
  • 0 likes

Received second "Free trial" of premium?

A while back I was downloading misc apps just trying stuff out. i redeemed my free trial of spotify and didnt use it. at all. So I decided i was going to finally pay for premium, but to do so, you have to get "another" free trial then pay for it.. We...

Newbie

A while back I was downloading misc apps just trying stuff out. i redeemed my free trial of spotify and didnt use it. at all. So I decided i was going to finally pay for premium, but to do so, you ha...

Peter__

Community Legend

1376 Views

1 replies

0 likes

  • 1376 Views
  • 1 replies
  • 0 likes

What is the used bandwith of the app for Premium account?

I have only 3 GB of internet traffic per mounth, so I should know what is the quantity of data downloaded by Spotify app, per second or minute, during the use (listening of song). Thanks

Regular

I have only 3 GB of internet traffic per mounth, so I should know what is the quantity of data downloaded by Spotify app, per second or minute, during the use (listening of song).   Thanks &n...

Peter__

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Audio normalisierung

Hallo wann kommt denn diese Feature für die Android App? Die Lieder unterscheiden sich leider stark in der Lautstärke

Casual Listener

Hallo wann kommt denn diese Feature für die Android App? Die Lieder unterscheiden sich leider stark in der Lautstärke 😞

frankw83

Casual Listener

1877 Views

1 replies

1 likes

  • 1877 Views
  • 1 replies
  • 1 likes

White screen and force close on startup

I just did a factory reset and a SD card format on my Samsung Galaxy S (2.2 froyo). I downloaded Spotify from Google Play and when I try to start it I get:1. White screen followed by vibration2. Two short vibrations3. Error message "The application S...

Casual Listener

I just did a factory reset and a SD card format on my Samsung Galaxy S (2.2 froyo). I downloaded Spotify from Google Play and when I try to start it I get: 1. White screen followed by vibration 2...

Spotify_Sucks

Newbie

687 Views

1 replies

0 likes

  • 687 Views
  • 1 replies
  • 0 likes

Radio refuses to work

Hi there, I am currently running the latest version of the spotify android app(0.5.12.52) on my HTC DNA. I am a premium user, and I don't use the radio feature all too often, because it sucks up data like no other, but when I do, I would prefer if it...

Newbie

Hi there, I am currently running the latest version of the spotify android app(0.5.12.52) on my HTC DNA. I am a premium user, and I don't use the radio feature all too often, because it sucks up data...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

android

I downloaded spotify to my samsung galaxy tablet. when i went to log on, it it asking me sign up for a premium membership. I can't get any of my music. How do i fix the problem

Newbie

I downloaded spotify to my samsung galaxy tablet.  when i went to log on, it it asking me sign up for a premium membership.  I can't get any of my music.  How do i fix the problem

Peter__

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Logged out and can't log back in

I have the galaxy s 3 and I've been a premium member since December 26th-ish. Yesterday or the day before, I clicked on the spotify app as per usually, but instead of showing my play lists, it showed the log in screen. I naturally pressed 'already a ...

Casual Listener

I have the galaxy s 3 and I've been a premium member since December 26th-ish. Yesterday or the day before, I clicked on the spotify app as per usually, but instead of showing my play lists, it showed...

CooperA

Casual Listener

556 Views

2 replies

0 likes

  • 556 Views
  • 2 replies
  • 0 likes

Specific Songs Cause the App to stop Outputting Sound

I've only noticed this with the song Helix Nebula by Anamanaguchi on my Galaxy S3, but I was wondering if anybody else ahd run into the issue. Basically, whenever the song comes on, by my choice or randomly, the next song and any other songs that att...

Regular

I've only noticed this with the song Helix Nebula by Anamanaguchi on my Galaxy S3, but I was wondering if anybody else ahd run into the issue.   Basically, whenever the song comes on, by my ch...

ninaj

Casual Listener

593 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Trouble with single songs in playlists on mobile only.

I made a playlist of Florence + The Machine, and whethere it is downloaded for offline playability or not only one songs will not play all the way through. Girl With One Eye will play start to finish on my computer every time, but on my phone it stop...

Visitor

I made a playlist of Florence + The Machine, and whethere it is downloaded for offline playability or not only one songs will not play all the way through. Girl With One Eye will play start to finish...

ninaj

Casual Listener

628 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

My phone says i don't have premium

Hi! I have currently got spotify premium. Then i wanted to do it on my android phone.I have synced the playlists i want, it shows up in my phone, but.. My phone says i dont have premium, when i have.. My phone is HTC One V. What to do?

Newbie

Hi!   I have currently got spotify premium. Then i wanted to do it on my android phone. I have synced the playlists i want, it shows up in my phone, but..   My phone says i dont have p...

Peter__

Community Legend

2056 Views

1 replies

1 likes

  • 2056 Views
  • 1 replies
  • 1 likes

Solved!! A few questions regarding

Just go to questions if you don't want an introduction I was subscribed to another service but I'm planning to leave.For the moment I'm testing Spotify and Deezer, but I'm in large favor of Spotify because it seems to have much more classical and wor...

Casual Listener

Just go to questions if you don't want an introduction 🙂   I was subscribed to another service but I'm planning to leave. For the moment I'm testing Spotify and Deezer, but I'm in large favo...

Peter__

Community Legend

1146 Views

5 replies

1 likes

  • 1146 Views
  • 5 replies
  • 1 likes

After updating spotify - offline available playlists had to be downloaded again?

Hi all,after having installed the latest update of spotify app on my mobile all previously (offline available) playlists had to be downloaded again. That's pretty much data traffic and if you're on holiday quite troublesome.Did anything go wrong?

Regular

Hi all, after having installed the latest update of spotify app on my mobile all previously (offline available) playlists had to be downloaded again. That's pretty much data traffic and if you're on...

Ahcim

Regular

1286 Views

9 replies

0 likes

  • 1286 Views
  • 9 replies
  • 0 likes

Android app skipping every other song

This only seemed to happen since the last update - on my Android app (Galaxy S2) Spotify plays one song then always skips the next, so I can only listen to every other song unless I manually go back.This is very frustrating as I can never just let a ...

Newbie

This only seemed to happen since the last update - on my Android app (Galaxy S2) Spotify plays one song then always skips the next, so I can only listen to every other song unless I manually go back....

brittgords

Casual Listener

1236 Views

5 replies

2 likes

  • 1236 Views
  • 5 replies
  • 2 likes

Spotify Premium not playing through headphones on Android phone

Description Spotify not playing through phone including headphones. I have cleared the data, removed the application, restarted the phone, reinstalled Spotify and no resolution to issue. What are the steps you took to get to the error/issue? 1. First...

Casual Listener

Description Spotify not playing through phone including headphones.  I have cleared the data, removed the application, restarted the phone, reinstalled Spotify and no resolution to issue. ...

AlexisP

Newbie

1489 Views

4 replies

0 likes

  • 1489 Views
  • 4 replies
  • 0 likes

Cleared Spotify Cache and Data, and Redownloaded Spotify only to get white screen!

I have been having a lot of problems with my Spotify Premium Service on my Android Phone. At first it would randomly log out, and when I logged back in ALL MY SONGS WERE UNDOWNLOADED! To date I have redownloaded 700+ songs on my phone more than 5x. I...

Visitor

I have been having a lot of problems with my Spotify Premium Service on my Android Phone. At first it would randomly log out, and when I logged back in ALL MY SONGS WERE UNDOWNLOADED! To date I have ...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

Kindle Fire and Lastfm

Does anyone know how to enter login information for Lastfm on the Kindle Fire? I've read that on other Android devices, all you have to do is hit enter when you've entered in the login and password info on the Settings screen. Unfortunately, there is...

Regular

Does anyone know how to enter login information for Lastfm on the Kindle Fire?   I've read that on other Android devices, all you have to do is hit enter when you've entered in the login and p...

archieleach

Regular

1843 Views

6 replies

0 likes

kindle fire
lastfm
  • 1843 Views
  • 6 replies
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Track not available. But more specific.

Ok I have The premium subscription and this seems to an issue with one song at the moment, but it's still annoying enough to warrant a post. I start the song, "the other side" by nostalgia, and ten seconds into it I get the "track not available" erro...

Casual Listener

Ok I have The premium subscription and this seems to an issue with one song at the moment, but it's still annoying enough to warrant a post. I start the song, "the other side" by nostalgia, and ten s...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Can't play songs that spotify thinks I own

There are certain songs, for instance Alkaline Trio, which won't play and where Spotify suggests that I sync local the local files. The problem is I don't own this music! But just to make sure someone didn't load them on to my computer without my kno...

Newbie

There are certain songs, for instance Alkaline Trio, which won't play and where Spotify suggests that I sync local the local files.   The problem is I don't own this music!  But just to m...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes