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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107450 Views

26 replies

3 likes

  • 107450 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217395 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217395 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571558 Views

79 replies

3 likes

  • 571558 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470811 Views

577 replies

40 likes

Account
Free
  • 470811 Views
  • 577 replies
  • 40 likes

downloaded songs disapears in offlinemode

For some reason songs that have been downloaded are suddenly "undownloaded" when in offline mode. The song have all downloaded, then after a day or two in offline mode, some songs seem to need a redownload, so i need to go online with spotify and do ...

Newbie

For some reason songs that have been downloaded are suddenly "undownloaded" when in offline mode. The song have all downloaded, then after a day or two in offline mode, some songs seem to need a redo...

Peter__

Community Legend

595 Views

2 replies

0 likes

  • 595 Views
  • 2 replies
  • 0 likes

Android device not syncing without internet connection on wireless network

I've got both my phone and PC on the same wireless connection but I've noticed that no syncing happens from PC to Android phone if the wireless connection does not have a connection to the internet too. Is an internet connection on the wireless netwo...

Newbie

I've got both my phone and PC on the same wireless connection but I've noticed that no syncing happens from PC to Android phone if the wireless connection does not have a connection to the internet t...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Songs Play, NO Sound! WTF?

I have an HTC DNA and the Spotify app has played fine until yesterday morning. The app plays but the sound doesn't come through the phone speaker, the jack, or through bluetooth connection. All other apps and sounds are working fine. I also tried rei...

Casual Listener

I have an HTC DNA and the Spotify app has played fine until yesterday morning. The app plays but the sound doesn't come through the phone speaker, the jack, or through bluetooth connection.  All...

Lars60

Newbie

754 Views

4 replies

0 likes

  • 754 Views
  • 4 replies
  • 0 likes

Spotify installed on Android phone, audio will not play

Spotify was working fine on my Android phone until a few days ago. Now, the software appears to be working fine but no audio will play. I already 1) checked the audio on other applications (such as YouTube) and it's working fine, 2) uninstalled then ...

Music Fan

Spotify was working fine on my Android phone until a few days ago. Now, the software appears to be working fine but no audio will play. I already 1) checked the audio on other applications (such as Y...

Lanesha

Casual Listener

1406 Views

3 replies

0 likes

  • 1406 Views
  • 3 replies
  • 0 likes

Battery drain bug under ICS

Under ICS Spotify triggers the service "Mediaserver" and makes it go wild.The service is needed for music-apps, but something is going wrong. Triggered by Spotify, the service drains battery very strong, the cellphone is going hot, you lose per hour ...

Casual Listener

Under ICS Spotify triggers the service "Mediaserver" and makes it go wild. The service is needed for music-apps, but something is going wrong. Triggered by Spotify, the service drains battery very s...

jk799

Regular

9918 Views

19 replies

9 likes

  • 9918 Views
  • 19 replies
  • 9 likes

Spotify no longer appears in "Phone Search" for google voice search

Before the latest update, I was able to use Google's voice search to play tracks on Spotify by saying things like "Play Surfer Rosa" but now it does not work, and Spotify does not appear in the list of applications to use for "Phone Search" in the Go...

Casual Listener

Before the latest update, I was able to use Google's voice search to play tracks on Spotify by saying things like "Play Surfer Rosa" but now it does not work, and Spotify does not appear in the list ...

seanonymous

Casual Listener

1004 Views

1 replies

0 likes

  • 1004 Views
  • 1 replies
  • 0 likes

Lyssna på spotify på mobilen

Hej!' Vi har spotify premium, men kan bara lyssna via datorn. Via mobiler har det slutat att fungera. Det slutade för ca en vecka sedan (samsung galaxy SII och SIII). Vad ska vi göra?

Newbie

Hej!'   Vi har spotify premium, men kan bara lyssna via datorn. Via mobiler har det slutat att fungera. Det slutade för ca en vecka sedan (samsung galaxy SII och SIII). Vad ska vi göra?

skaris

Regular

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Empty playlists. Only radio works, but not from playlists.

DescriptionPlaylists are empty on my Android device. Following all steps above do not help.What are the steps you took to get to the error/issue?Open Spotify on AndroidSelect a random playlist, synced or not.Open itIt's emptyWhat I expected to happen...

Visitor

Description Playlists are empty on my Android device. Following all steps above do not help. What are the steps you took to get to the error/issue? Open Spotify on Android Select a random playl...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

I'm getting sick and tired of this. Offline files location.

I have a ricomagic hooked up to my telly which I mostly use for spotify.When I first installed it a couple of months ago I could only download to the internal memory (2gb)So to work around this, I swapped the external sd and internal memory. Voila, 3...

Casual Listener

I have a ricomagic hooked up to my telly which I mostly use for spotify. When I first installed it a couple of months ago I could only download to the internal memory (2gb) So to work around this, ...

Peter__

Community Legend

667 Views

3 replies

0 likes

  • 667 Views
  • 3 replies
  • 0 likes

spotify premium notnactivated

I signed up for spotify premium and my credit card was billed but my premium will not activate its been 7 hours

Newbie

I signed up for spotify premium and my credit card was billed but my premium will not activate its been 7 hours

Peter__

Community Legend

690 Views

4 replies

0 likes

  • 690 Views
  • 4 replies
  • 0 likes

playback stops - bug

When playing certain songs (eg. "The Pusher" by Blind Mellon) playback stops after ~30 seconds. This happens with the streaming and downloaded versions of the same track, and sometimes displays the error "this track is not available". It only happens...

Newbie

When playing certain songs (eg. "The Pusher" by Blind Mellon) playback stops after ~30 seconds. This happens with the streaming and downloaded versions of the same track, and sometimes displays the e...

Peter__

Community Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Downloaded playlists on my Android have disappeared - Galaxy S2

I have just noticed after the recent update that my offline / downloaded playlists are no longer showing within my mobile spotify app. These were previously saved to my SD card and the SD card is still full with all of the song data however Spotify c...

Casual Listener

I have just noticed after the recent update that my offline / downloaded playlists are no longer showing within my mobile spotify app.    These were previously saved to my SD card and the...

erictonito

Casual Listener

1314 Views

6 replies

1 likes

  • 1314 Views
  • 6 replies
  • 1 likes

Copy Cached Music From PC to Android

Hi, I have a fair few songs downloaded offline on my Mac, but I'd like to transfer those songs to my Android phone without re-downloading them, as I've almost used my data allowance. Unfortunately, connecting my phone to Wifi isn't doable because, we...

Newbie

Hi, I have a fair few songs downloaded offline on my Mac, but I'd like to transfer those songs to my Android phone without re-downloading them, as I've almost used my data allowance. Unfortunately, c...

Peter__

Community Legend

2214 Views

1 replies

0 likes

  • 2214 Views
  • 1 replies
  • 0 likes

Apps on Devices?

I am not new to Spotify but I have never put in much effort to how it works, just used it at a surface level. I have just got the trial premium and will purchase it once the 30 days is complete. But on my andriod tablet I cannot view apps I have on m...

Newbie

I am not new to Spotify but I have never put in much effort to how it works, just used it at a surface level.   I have just got the trial premium and will purchase it once the 30 days is compl...

Liam

Community Legend

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

How is the bandwidth used while frequently skipping songs on a radio streaming?

I have done some search here but I did not found an answer to this. When I’m listening to streaming on a radio station and I don’t know the song that’s proposed, as anyone, I might listen to it a little bit for a few seconds until I decide what to do...

Regular

I have done some search here but I did not found an answer to this.   When I’m listening to streaming on a radio station and I don’t know the song that’s proposed, as anyone, I might listen to...

tr32ck

Regular

2838 Views

5 replies

0 likes

  • 2838 Views
  • 5 replies
  • 0 likes

Android Client won't let me stream my music!

Just recently purchased Premium (after a horrid incident with my Facebook being deactivated and being charged twice before being refunded (staff made it easy, the client didn't. :C)) and I've discovered that my Android client won't allow me to stream...

Casual Listener

Just recently purchased Premium (after a horrid incident with my Facebook being deactivated and being charged twice before being refunded (staff made it easy, the client didn't. :C)) and I've discove...

Peter__

Community Legend

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

dowloaded files

on the future do we intend to improve the limit of 3333 file dowload on the device ?P.S.once download an album ,for example W.A.Mozart ,idfi downolad other album ,i have problem with cover :paly a titele and see an other cover ...non didived by album...

Casual Listener

on the future do we intend to improve the limit of 3333 file dowload on the device ? P.S.once download an album ,for example W.A.Mozart ,idfi downolad other album ,i have problem with cover :paly a ...

gio_b

Casual Listener

793 Views

3 replies

0 likes

  • 793 Views
  • 3 replies
  • 0 likes

No playing continuously

Any body figure out how to fix the "not continuosly" playing problem? its been working fine for over a year and a half.... and now for some reason it no longer works. Yes, I tried a clean install.

Visitor

Any body figure out how to fix the "not continuosly" playing problem? its been working fine for over a year and a half.... and now for some reason it no longer works. Yes, I tried a clean install.&nb...

447 Views

0 replies

2 likes

  • 447 Views
  • 0 replies
  • 2 likes

Premium account not allowing me to play the downloaded tracks offline

For some reason today my both Android devices (Samsung Galaxy & Nexus 7) didn't allow me to play the downloaded tracks offline even though I'm up to date with my payments for the Premium subscription. Is it a bug or is a business decission to not all...

Casual Listener

For some reason today my both Android devices (Samsung Galaxy & Nexus 7)  didn't allow me to play the downloaded tracks offline even though I'm up to date with my payments for the Premium su...

u2space

Casual Listener

1003 Views

6 replies

0 likes

  • 1003 Views
  • 6 replies
  • 0 likes

Help my android still wont let me stay logged in to spotify

Is facebook trying to take over the universe? I dont even understand what my spotify is doing on my phone. I log in then it shows my playlists then a screen comes up that says "get better recomendations by logging in with facebook" or something like ...

Music Fan

Is facebook trying to take over the universe? I dont even understand what my spotify is doing on my phone. I log in then it shows my playlists then a screen comes up that says "get better recomendati...

Sam

Spotify

1615 Views

7 replies

0 likes

  • 1615 Views
  • 7 replies
  • 0 likes