Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Synchronizing Error

Synchronizing Error

Hi there,

 

I own a Samsung Galaxy S3 Phone and a Premium Account..

 

A few weeks ago, the App stopped ynchronizing the playlists I wandet to hear offline.

 

When starting to download a playlist, i get the error

 

Error with snchonizing

(Fehler beim synchronisieren)

Unknown Error

(Unbekannter Fehler).

 

I uninstalled the App and reinstalled it, than started to download the playlists again.

 

It worked fine for lots of songs, but then the same error appeared again.

 

I have 6,31 GB in the Mobile-Storage free, and 19 GB at the SD-Card.

 

Can anyone help me please ?

 

Thanx

 

Christoph

 

 

Reply
2 Replies

How many devices are linked to your account that have offline tracks stored on them? You can only have offline tracks on 3 devices, also you can only have 3,333 offline tracks per device.

 

Liam

Hello,

 

I seems to be the Tracklimit. After deletin 500 Tracks the rest starts to work.

 

Thanx for help.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random