Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392313 Views

545 replies

35 likes

Account
Free
  • 392313 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8256 Views

0 replies

7 likes

  • 8256 Views
  • 0 replies
  • 7 likes

Radio playlist blocked

Hi, I used to listen at my favorite playlist on mode radio to discover new music with the same kind as my playlist. 1 week ago, i push on like button on a metal hardcore music. Since, i say throught that button, i like hardcore metal, when i launch m...

Casual Listener

Hi,   I used to listen at my favorite playlist on mode radio to discover new music with the same kind as my playlist. 1 week ago, i push on like button on a metal hardcore music. Since, i sa...

yorktronic

Casual Listener

671 Views

4 replies

0 likes

  • 671 Views
  • 4 replies
  • 0 likes

Spotify Download

Spotify worked for me always fine. Great app so far and i am really a proud user of it. But since last week when Spotify is gonna to download some new songs my mobile (Samsung Galaxy s2) get every second a popup Download 0/23 but after an hour its st...

Casual Listener

Spotify worked for me always fine. Great app so far and i am really a proud user of it. But since last week when Spotify is gonna to download some new songs my mobile (Samsung Galaxy s2) get every se...

141324123412

Casual Listener

2005 Views

2 replies

0 likes

  • 2005 Views
  • 2 replies
  • 0 likes

Solved!! My songs are re-downloading everytime I open the Starred folder.

Kindle Fire first gen. Title says it all. Tried re-downloading Spotify to no avail. Anybody know anything else or able to point me in the right direction. Will be getting any updates for the Amazon store? Also having the problem where no albums are b...

Music Fan

Kindle Fire first gen. Title says it all. Tried re-downloading Spotify to no avail. Anybody know anything else or able to point me in the right direction. Will be getting any updates for the Amazon s...

user-removed

Not applicable

1517 Views

5 replies

0 likes

  • 1517 Views
  • 5 replies
  • 0 likes

Spotify radio's album art and songs are grayed out

Hello. As the topic says, when I use radio in Android Spotify (I am a free user) the album art and song information is dark and very hard to see. I was wondering if anyone had a similar problem, and if there is a fix. I have attached a picture to sho...

Music Fan

Hello. As the topic says, when I use radio in Android Spotify (I am a free user) the album art and song information is dark and very hard to see. I was wondering if anyone had a similar problem, and ...

stegnersaurus

Music Fan

1378 Views

12 replies

0 likes

  • 1378 Views
  • 12 replies
  • 0 likes

Solved!! Music stops when phone sleeps... not streaming

I know it's not a wireless thing, because this happens even with songs that I've downloaded. I'm using a Motorola Atrix with Android, and I don't have any auto-task killing apps. I also run the phone on performance mode as far as the battery is conce...

Casual Listener

I know it's not a wireless thing, because this happens even with songs that I've downloaded.   I'm using a Motorola Atrix with Android, and I don't have any auto-task killing apps. I also ru...

Liam

Community Legend

1206 Views

5 replies

0 likes

  • 1206 Views
  • 5 replies
  • 0 likes

Solved!! See track / playlist length

Hi there. Is there any way to see: How far into a track I am Lengths of tracks in playlists Lengths of playlists Thanks.

Regular

Hi there.   Is there any way to see: How far into a track I am Lengths of tracks in playlists Lengths of playlists   Thanks.

user-removed

Not applicable

5066 Views

4 replies

1 likes

  • 5066 Views
  • 4 replies
  • 1 likes

Two Accounts

Hi, Please excuse my ignorance of this subject I have just upgraded my account on my desktop to premium which should allow me to use it on my mobile, but I also previously opened a 48hour trial on my mobile using a different email address. The proble...

Newbie

Hi, Please excuse my ignorance of this subject I have just upgraded my account on my desktop to premium which should allow me to use it on my mobile, but I also previously opened a 48hour trial on ...

Peter__

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Solved!! Offline mode "License expired"

Dear community, I'm having issues getting my Spotify to work in offline mode on my Android phone. On the PC everyis working fine, I've got my license activated. But when I press offline mode on my phone it tells me that my license has been expired an...

Casual Listener

Dear community,   I'm having issues getting my Spotify to work in offline mode on my Android phone. On the PC everyis working fine, I've got my license activated. But when I press offline mo...

David

Spotify Legend

3154 Views

3 replies

0 likes

  • 3154 Views
  • 3 replies
  • 0 likes

I just need to ask a person from Spotify team :)

Hi. As the title says I need to ask someone from the Spotify team, and if someone want to discuss or something, it's okay for me I have an Samsung Galaxy S3 that runs Android of source, and I have a friend that has Iphone 4S and it runs on iOS someth...

Music Fan

Hi. As the title says I need to ask someone from the Spotify team, and if someone want to discuss or something, it's okay for me 😛   I have an Samsung Galaxy S3 that runs Android of sourc...

David

Spotify Legend

612 Views

3 replies

1 likes

  • 612 Views
  • 3 replies
  • 1 likes

New App broke Screen Rotation

Hi! First: I commented this to the Mobile Landscape mode Idea thread a while back: My Spotify does go vertical when connected to a car dock (Samsung Galaxy Note and Samsung Galaxy Note Car Dock). The ability is lacking from the iPhone/iPad support. I...

Community Legend

Hi!   First: I commented this to the Mobile Landscape mode Idea thread a while back:   My Spotify does go vertical when connected to a car dock (Samsung Galaxy Note and Samsung Gala...

spetzyy

Newbie

3660 Views

11 replies

1 likes

  • 3660 Views
  • 11 replies
  • 1 likes

playlists lost during upgrade to premium

I activated my spotify premium trial and then when using spotify on my phone my playlists i made on the free version have gone and i've got all my old playlists i had on itunes appearing, i havent been able to check if they're showing on my computer....

Visitor

I activated my spotify premium trial and then when using spotify on my phone my playlists i made on the free version have gone and i've got all my old playlists i had on itunes appearing, i havent b...

th3ryanoceros

Casual Listener

513 Views

3 replies

0 likes

  • 513 Views
  • 3 replies
  • 0 likes

wifi disconnects whit bluetooth

Cuando conecto la tableta al sistema de sonido vía bluetooth, el wifi se desconecta. No es un problema de la tableta porque he probado con distintas y distintos teléfonos. ¿Alguna idea?.Gracias

Newbie

Cuando conecto la tableta al sistema de sonido vía bluetooth, el wifi se desconecta. No es un problema de la tableta porque he probado con distintas y distintos teléfonos. ¿Alguna idea?.Gracias

513 Views

0 replies

1 likes

  • 513 Views
  • 0 replies
  • 1 likes

Wrong song deleted from playlist

When I try to delete an "unavailable track" (grayed out) from my "Liked from Radio" playlist, it deletes the song below, but not the unavailable song. Steps to reproduce: Go to a playlist Find a song that is grayed out Long press that song until the ...

Casual Listener

When I try to delete an "unavailable track" (grayed out) from my "Liked from Radio" playlist, it deletes the song below, but not the unavailable song.   Steps to reproduce: Go to a playl...

520 Views

0 replies

0 likes

  • 520 Views
  • 0 replies
  • 0 likes

how connect android with usb to my pc? not works

Some time I have my phone on Devices, other times it doesn't work. It's my problem ? Let me know how i can download music already downloaded offline and pass it on my phone, without downloading it one more time with my phone connection. thanks a lot ...

Newbie

Some time I have my phone on Devices, other times it doesn't work. It's my problem ? Let me know how i can download music already downloaded offline and pass it on my phone, without  downloadi...

Peter__

Community Legend

1392 Views

1 replies

0 likes

  • 1392 Views
  • 1 replies
  • 0 likes

Deleted playlists on ICS

Premium user now for about 2 years and it worked fine on my old HTC Desire running Android 2.2. Since upgrading to a Galaxy S3 running Jelly Bean though I've noticed random single tracks disappearing from playlists in offline mode (sometimes only hou...

Casual Listener

Premium user now for about 2 years and it worked fine on my old HTC Desire running Android 2.2. Since upgrading to a Galaxy S3 running Jelly Bean though I've noticed random single tracks disappearing...

Peter__

Community Legend

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Spotify keeps logging me off

I have been using it on my HTC sensation for a while now on 4G, never have problems. This just started happening in the last week after an update. Itplays the song for a bit, then it just logs me off. I have tried everything, clearing data, reinstall...

Newbie

I have been using it on my HTC sensation for a while now on 4G, never have problems. This just started happening in the last week after an update. Itplays the song for a bit, then it just logs me off...

licenced

Community Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

No sound for my tracks on my android

Three days ago and for no apparent reason the playback sound stopped on my Android smartphone. Other music programs I have play normally. Playlists transferred to my iPod also play normally. Tried uninstalling and reinstalling the app with no results...

Casual Listener

Three days ago and for no apparent reason the playback sound stopped on my Android smartphone. Other music programs I have play normally. Playlists transferred to my iPod also play normally...

licenced

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

playlists not playing

Hi! I have been using Spotify Premium on my android for months. However, it just stopped playing my tracks. It wont play either the downloaded ones or stream while online. I tried reinstalling, too! Can you help me?

Newbie

Hi! I have been using Spotify Premium on my android for months. However, it just stopped playing my tracks. It wont play either the downloaded ones or stream while online. I tried reinstalling, too! ...

licenced

Community Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Troubles on my Samsung Galaxy 3

I signed out this a.m. and now my App doesn't work to get me back in. I tried signing back in another way and my playlists still dont appear. I went to the troubleshooting guide, but if I erase the App as suggested, I will lose all my data. I put a l...

Newbie

I signed out this a.m. and now my App doesn't work to get me back in.  I tried signing back in another way and my playlists still dont appear.  I went to the troubleshooting guide, but if I...

licenced

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Spotify Alternatives

So now that Spotify is useless on an Android phone (newly purchased 64Gb SD card completely redundant for storage purposes) can anyone recommend a Spotify alternative that will allow for external storage of offline playlists? Much as I'm unwilling to...

Music Fan

So now that Spotify is useless on an Android phone (newly purchased 64Gb SD card completely redundant for storage purposes) can anyone recommend a Spotify alternative that will allow for external sto...

sven86

Newbie

7860 Views

12 replies

0 likes

  • 7860 Views
  • 12 replies
  • 0 likes