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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397477 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8503 Views

0 replies

7 likes

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Spotify radio's album art and songs are grayed out

Hello. As the topic says, when I use radio in Android Spotify (I am a free user) the album art and song information is dark and very hard to see. I was wondering if anyone had a similar problem, and if there is a fix. I have attached a picture to sho...

Music Fan

Hello. As the topic says, when I use radio in Android Spotify (I am a free user) the album art and song information is dark and very hard to see. I was wondering if anyone had a similar problem, and ...

stegnersaurus

Music Fan

1416 Views

12 replies

0 likes

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Solved!! Music stops when phone sleeps... not streaming

I know it's not a wireless thing, because this happens even with songs that I've downloaded. I'm using a Motorola Atrix with Android, and I don't have any auto-task killing apps. I also run the phone on performance mode as far as the battery is conce...

Casual Listener

I know it's not a wireless thing, because this happens even with songs that I've downloaded.   I'm using a Motorola Atrix with Android, and I don't have any auto-task killing apps. I also ru...

Liam

Community Legend

1217 Views

5 replies

0 likes

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Solved!! See track / playlist length

Hi there. Is there any way to see: How far into a track I am Lengths of tracks in playlists Lengths of playlists Thanks.

Regular

Hi there.   Is there any way to see: How far into a track I am Lengths of tracks in playlists Lengths of playlists   Thanks.

user-removed

Not applicable

5094 Views

4 replies

1 likes

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  • 1 likes

Two Accounts

Hi, Please excuse my ignorance of this subject I have just upgraded my account on my desktop to premium which should allow me to use it on my mobile, but I also previously opened a 48hour trial on my mobile using a different email address. The proble...

Newbie

Hi, Please excuse my ignorance of this subject I have just upgraded my account on my desktop to premium which should allow me to use it on my mobile, but I also previously opened a 48hour trial on ...

Peter__

Community Legend

385 Views

1 replies

0 likes

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Solved!! Offline mode "License expired"

Dear community, I'm having issues getting my Spotify to work in offline mode on my Android phone. On the PC everyis working fine, I've got my license activated. But when I press offline mode on my phone it tells me that my license has been expired an...

Casual Listener

Dear community,   I'm having issues getting my Spotify to work in offline mode on my Android phone. On the PC everyis working fine, I've got my license activated. But when I press offline mo...

David

Spotify Legend

3173 Views

3 replies

0 likes

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I just need to ask a person from Spotify team :)

Hi. As the title says I need to ask someone from the Spotify team, and if someone want to discuss or something, it's okay for me I have an Samsung Galaxy S3 that runs Android of source, and I have a friend that has Iphone 4S and it runs on iOS someth...

Music Fan

Hi. As the title says I need to ask someone from the Spotify team, and if someone want to discuss or something, it's okay for me 😛   I have an Samsung Galaxy S3 that runs Android of sourc...

David

Spotify Legend

621 Views

3 replies

1 likes

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New App broke Screen Rotation

Hi! First: I commented this to the Mobile Landscape mode Idea thread a while back: My Spotify does go vertical when connected to a car dock (Samsung Galaxy Note and Samsung Galaxy Note Car Dock). The ability is lacking from the iPhone/iPad support. I...

Community Legend

Hi!   First: I commented this to the Mobile Landscape mode Idea thread a while back:   My Spotify does go vertical when connected to a car dock (Samsung Galaxy Note and Samsung Gala...

spetzyy

Newbie

3693 Views

11 replies

1 likes

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  • 1 likes

playlists lost during upgrade to premium

I activated my spotify premium trial and then when using spotify on my phone my playlists i made on the free version have gone and i've got all my old playlists i had on itunes appearing, i havent been able to check if they're showing on my computer....

Visitor

I activated my spotify premium trial and then when using spotify on my phone my playlists i made on the free version have gone and i've got all my old playlists i had on itunes appearing, i havent b...

th3ryanoceros

Casual Listener

521 Views

3 replies

0 likes

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wifi disconnects whit bluetooth

Cuando conecto la tableta al sistema de sonido vía bluetooth, el wifi se desconecta. No es un problema de la tableta porque he probado con distintas y distintos teléfonos. ¿Alguna idea?.Gracias

Newbie

Cuando conecto la tableta al sistema de sonido vía bluetooth, el wifi se desconecta. No es un problema de la tableta porque he probado con distintas y distintos teléfonos. ¿Alguna idea?.Gracias

519 Views

0 replies

1 likes

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Wrong song deleted from playlist

When I try to delete an "unavailable track" (grayed out) from my "Liked from Radio" playlist, it deletes the song below, but not the unavailable song. Steps to reproduce: Go to a playlist Find a song that is grayed out Long press that song until the ...

Casual Listener

When I try to delete an "unavailable track" (grayed out) from my "Liked from Radio" playlist, it deletes the song below, but not the unavailable song.   Steps to reproduce: Go to a playl...

522 Views

0 replies

0 likes

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how connect android with usb to my pc? not works

Some time I have my phone on Devices, other times it doesn't work. It's my problem ? Let me know how i can download music already downloaded offline and pass it on my phone, without downloading it one more time with my phone connection. thanks a lot ...

Newbie

Some time I have my phone on Devices, other times it doesn't work. It's my problem ? Let me know how i can download music already downloaded offline and pass it on my phone, without  downloadi...

Peter__

Community Legend

1397 Views

1 replies

0 likes

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Deleted playlists on ICS

Premium user now for about 2 years and it worked fine on my old HTC Desire running Android 2.2. Since upgrading to a Galaxy S3 running Jelly Bean though I've noticed random single tracks disappearing from playlists in offline mode (sometimes only hou...

Casual Listener

Premium user now for about 2 years and it worked fine on my old HTC Desire running Android 2.2. Since upgrading to a Galaxy S3 running Jelly Bean though I've noticed random single tracks disappearing...

Peter__

Community Legend

294 Views

1 replies

0 likes

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Spotify keeps logging me off

I have been using it on my HTC sensation for a while now on 4G, never have problems. This just started happening in the last week after an update. Itplays the song for a bit, then it just logs me off. I have tried everything, clearing data, reinstall...

Newbie

I have been using it on my HTC sensation for a while now on 4G, never have problems. This just started happening in the last week after an update. Itplays the song for a bit, then it just logs me off...

licenced

Community Legend

478 Views

1 replies

0 likes

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No sound for my tracks on my android

Three days ago and for no apparent reason the playback sound stopped on my Android smartphone. Other music programs I have play normally. Playlists transferred to my iPod also play normally. Tried uninstalling and reinstalling the app with no results...

Casual Listener

Three days ago and for no apparent reason the playback sound stopped on my Android smartphone. Other music programs I have play normally. Playlists transferred to my iPod also play normally...

licenced

Community Legend

410 Views

1 replies

0 likes

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playlists not playing

Hi! I have been using Spotify Premium on my android for months. However, it just stopped playing my tracks. It wont play either the downloaded ones or stream while online. I tried reinstalling, too! Can you help me?

Newbie

Hi! I have been using Spotify Premium on my android for months. However, it just stopped playing my tracks. It wont play either the downloaded ones or stream while online. I tried reinstalling, too! ...

licenced

Community Legend

406 Views

1 replies

0 likes

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Troubles on my Samsung Galaxy 3

I signed out this a.m. and now my App doesn't work to get me back in. I tried signing back in another way and my playlists still dont appear. I went to the troubleshooting guide, but if I erase the App as suggested, I will lose all my data. I put a l...

Newbie

I signed out this a.m. and now my App doesn't work to get me back in.  I tried signing back in another way and my playlists still dont appear.  I went to the troubleshooting guide, but if I...

licenced

Community Legend

368 Views

1 replies

0 likes

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Spotify Alternatives

So now that Spotify is useless on an Android phone (newly purchased 64Gb SD card completely redundant for storage purposes) can anyone recommend a Spotify alternative that will allow for external storage of offline playlists? Much as I'm unwilling to...

Music Fan

So now that Spotify is useless on an Android phone (newly purchased 64Gb SD card completely redundant for storage purposes) can anyone recommend a Spotify alternative that will allow for external sto...

sven86

Newbie

7910 Views

12 replies

0 likes

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Android app version 0.5.9.28 (20th February 2013)

So there was a new version of the Android app released on Wednesday. Not a peep from anyone at Spotify (as usual) and no change at all in the "What's New" section on Google Play. If there really is no difference then why was there a release? Please s...

Community Legend

So there was a new version of the Android app released on Wednesday. Not a peep from anyone at Spotify (as usual) and no change at all in the "What's New" section on Google Play. If there really is n...

jms74

Music Fan

688 Views

3 replies

1 likes

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Spotify App for Android SHOULD NOT be importing music files that is not able to play!

Spotify App for Android SHOULD NOT be importing music files that is not able to playback! At the moment, Spotify keeps synchronizing on Android devices ALACs (Apple Lossless Audio Codec) files, but it can't playback them, which disrupts playlists. It...

Music Fan

Spotify App for Android SHOULD NOT be importing music files that is not able to playback!   At the moment, Spotify keeps synchronizing on Android devices ALACs (Apple Lossless Audio Codec) f...

303 Views

0 replies

0 likes

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about to leave spotify - offline mode not so offline -.-

Hi there, this is my 2nd month of using Spotify. The 1st month I think from November-December, perfect no complaints at all. Then from Jan to Feb I'm experiencing problems with offline mode, I have to go online to use offline mode? I don't know what ...

Casual Listener

Hi there,   this is my 2nd month of using Spotify. The 1st month I think from November-December, perfect no complaints at all.   Then from Jan to Feb I'm experiencing problems with ...

MrTed

Music Fan

724 Views

6 replies

0 likes

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  • 6 replies
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