Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111462 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
224232 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
581519 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478697 Views
577 replies
40 likes
For some reason today my both Android devices (Samsung Galaxy & Nexus 7) didn't allow me to play the downloaded tracks offline even though I'm up to date with my payments for the Premium subscription. Is it a bug or is a business decission to not all...
For some reason today my both Android devices (Samsung Galaxy & Nexus 7) didn't allow me to play the downloaded tracks offline even though I'm up to date with my payments for the Premium su...
Casual Listener
1013 Views
6 replies
0 likes
Is facebook trying to take over the universe? I dont even understand what my spotify is doing on my phone. I log in then it shows my playlists then a screen comes up that says "get better recomendations by logging in with facebook" or something like ...
Is facebook trying to take over the universe? I dont even understand what my spotify is doing on my phone. I log in then it shows my playlists then a screen comes up that says "get better recomendati...
Spotify
1622 Views
7 replies
0 likes
Hi, I have synchronized a lot of good, local stored music via Spotify playlists on my Samsung Galaxy S3 from my old PC (which is broken now and consequently all my locally stored music is gone) .Now I have a new PC and want to sync my "locally stored...
Hi, I have synchronized a lot of good, local stored music via Spotify playlists on my Samsung Galaxy S3 from my old PC (which is broken now and consequently all my locally stored ...
449 Views
0 replies
0 likes
Local files from my pc that I sync onto my S3 won't play. Well it will play but only for a few seconds then skip on to the next track. While it's doing this I would notice that the playtime would show some crazy number like -7593:5 out of 3:25 second...
Local files from my pc that I sync onto my S3 won't play. Well it will play but only for a few seconds then skip on to the next track. While it's doing this I would notice that the playtime would sho...
Casual Listener
959 Views
3 replies
0 likes
Hello, Since the last update, I have not been able to sync wirelessly (via Wifi from PC to Android), so that I can sync my local tracks. Enabling the wifi on my phone, my device does not show up on the desktop (windows 7, ethernet) client. This used ...
Hello, Since the last update, I have not been able to sync wirelessly (via Wifi from PC to Android), so that I can sync my local tracks. Enabling the wifi on my phone, my device doe...
Music Fan
1390 Views
4 replies
0 likes
I have no idea what you guys are doing in your software developement team, but all i can say is that you can do far better!LET ME TELL YOU MY STORY:first of all - my device: Samsung Galaxy S2 with 4.1.2 Jelly Bean + Touch wiz ( stock ROM ) So i just ...
I have no idea what you guys are doing in your software developement team, but all i can say is that you can do far better! LET ME TELL YOU MY STORY: first of all - my device: Samsung Galaxy S2...
Community Legend
969 Views
1 replies
1 likes
My Spotify on my Galaxy Tab has a gray overlay on the screen. It was not there until my 2 day trial expired. I upgraded to Premium, but the gray overlay is still there. I can navigate and playa song, but it is all covered over by the gray "film".Albu...
My Spotify on my Galaxy Tab has a gray overlay on the screen. It was not there until my 2 day trial expired. I upgraded to Premium, but the gray overlay is still there. I can naviga...
Community Legend
1705 Views
2 replies
0 likes
I'm very upset with the new changes to the Spotify upgrade.I cannot use the shuffle option for the artist's entire music library.Shuffle only works on one album.Shuffle plays all the songs on one album rather than jump all around the catalogue.WTF?
I'm very upset with the new changes to the Spotify upgrade.I cannot use the shuffle option for the artist's entire music library.Shuffle only works on one album.Shuffle plays all the songs on one alb...
Casual Listener
779 Views
3 replies
2 likes
can i play synced songs in offline mode in a week, on a vacation forexample?
can i play synced songs in offline mode in a week, on a vacation forexample?
Community Legend
924 Views
3 replies
0 likes
New Update - Spotify for Android 0.5.12.54 now available in Google Play. Release notes - EXACTLY THE SAME AS THE PREVIOUS VERSION!! Oh really Spotify, so absolutely nothing has changed between this version and the last version? Publishing release not...
New Update - Spotify for Android 0.5.12.54 now available in Google Play. Release notes - EXACTLY THE SAME AS THE PREVIOUS VERSION!! Oh really Spotify, so absolutely nothing has ...
Spotify Legend
1723 Views
3 replies
0 likes
What's new in this version: - Fixed: An occasional problem that could remove offline playlists from the device.
What's new in this version: - Fixed: An occasional problem that could remove offline playlists from the device.
Spotify Legend
3031 Views
8 replies
2 likes
I have addressed this issue for two weeks now. It has gotten much worse. I can not modify my spotify on FB it gives me a whitelist error message.. I can not make any privacy changes on FB to Spotify they will not allow me. NOW I CAN NOT LOAD SPOTIUFY...
I have addressed this issue for two weeks now. It has gotten much worse. I can not modify my spotify on FB it gives me a whitelist error message.. I can not make any privacy changes on FB to Spotify ...
Community Legend
585 Views
1 replies
0 likes
Atrix 2 running ICS. In the Spotify mobile app, on the Playlists screen, ALL my downloaded playlists are listed at the top under a "Downloaded" header, in some fashion that looks basically random. All my neatly organized folders and such are at the b...
Atrix 2 running ICS. In the Spotify mobile app, on the Playlists screen, ALL my downloaded playlists are listed at the top under a "Downloaded" header, in some fashion that looks basically r...
390 Views
0 replies
0 likes
I do love the service, but I mainly use it on my phone and tablet (both Android devices). I'd love to continue with it, but I'm just completely fed up with the quality of the apps. Apart from the looks, the app from over a year ago had much better fu...
I do love the service, but I mainly use it on my phone and tablet (both Android devices). I'd love to continue with it, but I'm just completely fed up with the quality of the apps. Apart fro...
Community Legend
680 Views
3 replies
1 likes
Hello, i have just purchased premium and am currently logged in and cannot access the service, please help.
Hello, i have just purchased premium and am currently logged in and cannot access the service, please help.
Community Legend
780 Views
2 replies
0 likes
I am sick and tired of this message and want it fixed now!Please help me and don't say like oh you have to enable wifi or oh your not on 3g. Well guess what? I am on 3g and wifi still no connection to spotify on my SG note 2. On IOS it seems to work,...
I am sick and tired of this message and want it fixed now! Please help me and don't say like oh you have to enable wifi or oh your not on 3g. Well guess what? I am on 3g and wifi still no connecti...
Newbie
1017 Views
1 replies
0 likes
So right now this is what I have and have doneI am currently running a cm10 like ROM on a Galaxy S3. so I am not sure how compadable Spotify since I know they are not good with updates :-[ A song plays fine without a problem but when the screen is of...
So right now this is what I have and have done I am currently running a cm10 like ROM on a Galaxy S3. so I am not sure how compadable Spotify since I know they are not good with updates :-[ A ...
Not applicable
1746 Views
8 replies
1 likes
No music for a couple of weeks. Is there anyone with an old android app available?
No music for a couple of weeks. Is there anyone with an old android app available?
Casual Listener
1237 Views
2 replies
0 likes
When I first open Spotify on Android, open a playlist, and play the first song, it doesn't show up at the bottom of the screen, i.e., where you have the ability to fast-forward through the song, pause it, etc., so the only way to actually pause the m...
When I first open Spotify on Android, open a playlist, and play the first song, it doesn't show up at the bottom of the screen, i.e., where you have the ability to fast-forward through the song, paus...
Community Legend
781 Views
3 replies
0 likes
I have a Samsung Galaxy Express and have downloaded Spotify. I used a gift card worth 10 dollars to use Premium on my phone, but when I open the Spotify app, all the songs in my playlists are greyed out. How do I fix this?
I have a Samsung Galaxy Express and have downloaded Spotify. I used a gift card worth 10 dollars to use Premium on my phone, but when I open the Spotify app, all the songs in my playlists are greyed ...
Not applicable
1199 Views
2 replies
0 likes
