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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107487 Views

26 replies

3 likes

  • 107487 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217443 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571648 Views

79 replies

3 likes

  • 571648 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470874 Views

577 replies

40 likes

Account
Free
  • 470874 Views
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  • 40 likes

Android-spotify to Mac

Got a samsung galaxy 3 . got spotify premium app - dowloaded songs to phone - I want to transfer the songs to my IMac can't transfer to Mac- using Kies the Spotify songs don't show up on the list...help thanks.

Newbie

Got a samsung galaxy 3 . got spotify premium app  - dowloaded songs to phone - I want to transfer the songs to my IMac can't transfer to Mac- using Kies  the Spotify songs don't show up on ...

Peter__

Community Legend

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

wont play as I need premium but I have one

I did a free 48 hour trial on Facebook. Now I subscribe to premium but it won't let me play and says I need premium

Newbie

I did a free 48 hour trial on Facebook. Now I subscribe to premium but it won't let me play and says I need premium

Peter__

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Track not available?

Hey,I'm Premium Member und Pay 9.99 per month. And now my Phone says "Your license to listen to music in offline mode expired. Please go online to renew it."?I'm from germany so this isn't the exact message, but you get my problem. Why is my license ...

Casual Listener

Hey, I'm Premium Member und Pay 9.99 per month. And now my Phone says "Your license to listen to music in offline mode expired. Please go online to renew it."? I'm from germany so this isn't the ex...

Peter__

Community Legend

1112 Views

3 replies

0 likes

  • 1112 Views
  • 3 replies
  • 0 likes

Wifi?

I can really find a post that directly talks about it, but why can I not use spotify over wifi, but only over 3G? I don't have a lot of data and just purchased a premium account, so would really like to be able to use my wifi to use it on my phone.

Casual Listener

I can really find a post that directly talks about it, but why can I not use spotify over wifi, but only over 3G? I don't have a lot of data and just purchased a premium account, so would really like...

Peter__

Community Legend

1299 Views

3 replies

0 likes

  • 1299 Views
  • 3 replies
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Spotify crash at startup on my Phone (empty screen)

Hello, Spotify is not working on my phone. When I click the icon the app starts but it displays an empty screen with only the name 'Spotify' on top. I can also see the button to open the left panel. If I click it the panel opens but it is also empty....

Casual Listener

Hello,    Spotify is not working on my phone. When I click the icon the app starts but it displays an empty screen with only the name 'Spotify' on top. I can also see the button to open...

Manne

Casual Listener

1372 Views

4 replies

0 likes

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  • 4 replies
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Can't get Droid Razr Maxx HD to show up in Devices on Desktop Client

Hey there, just like the title says. DescriptionCan't get device to show up Devices section of Desktop Client. Huge problem for me because I rely on this for syncing local tracks. Changed with most recent update =/ What are the steps you took to get ...

Newbie

Hey there, just like the title says.   Description Can't get device to show up Devices section of Desktop Client. Huge problem for me because I rely on this for syncing local tracks. Changed ...

sir-nathaniel

Newbie

666 Views

1 replies

1 likes

  • 666 Views
  • 1 replies
  • 1 likes

Solved!! lastfm doesnt work with new update and weird playback issues

HiI get weird playback issues when gets to the next song. It doesn't show the next song and I can't pause or skip the song. I have to kill the process instead. This didn't happen in the preview release. Also last. Fm scrobbling doesn't work, when I e...

Casual Listener

Hi I get weird playback issues when gets to the next song. It doesn't show the next song and I can't pause or skip the song. I have to kill the process instead. This didn't happen in the preview r...

Tomash_Serpant

Casual Listener

1296 Views

3 replies

0 likes

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  • 3 replies
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Some songs that are in offline mode don't play

So I have several songs that I have marker for offline mode and they just don't ever play. When the playlist arrives at one of those several songs it just stops playing. The artwork still shows and the song says it's downloaded but it just doesn't pl...

Newbie

So I have several songs that I have marker for offline mode and they just don't ever play. When the playlist arrives at one of those several songs it just stops playing. The artwork still shows and t...

829 Views

0 replies

2 likes

offline mode
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  • 2 likes

This Track is Not Available - LG Optimus L9

Hi- I just created a new playlist with 20 or so songs and noticed that when I try and download the songs to my SD Card on my phone several of the tracks are grayed out. When I highlight the track a message pops up at the bottom of my phone's screen s...

Newbie

Hi-   I just created a new playlist with 20 or so songs and noticed that when I try and download the songs to my SD Card on my phone several of the tracks are grayed out.  When I highligh...

ninaj

Casual Listener

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Lockscreen controls appears once in twenty !

Hi, Lockscreen controls appears only once in twenty, sometimes they reappears when I clear cache,, date, reinstall, sometimes by magic... I have a rooted Google/LG Nexus 4 (with Paranoid Android), I don't think that my phone is the problem, because I...

Regular

Hi,   Lockscreen controls appears only once in twenty, sometimes they reappears when I clear cache,, date, reinstall, sometimes by magic...   I have a rooted Google/LG Nexus 4 (with Par...

Stekern

Casual Listener

784 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

No sound on htc one s

DescriptionPlease describe the problemNo sound when playing spotify. What are the steps you took to get to the error/issue?(We need to know what you are doing so we can do the exact same to try and get the same error)1. Entered Spotify app2. Found an...

Regular

  Description Please describe the problem No sound when playing spotify.   What are the steps you took to get to the error/issue? (We need to know what you are doing so we can d...

thebeauti

Casual Listener

2074 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Spotify has stopped working on HTC One VX

My Spotify Premium account has been tripping for over 2 months now. First I switched phones from Samsung Prevail to Htc One Vx, it stopped working. I could only access my playlists. Now, its just a blank page that says Spotify. This is so unfair! The...

Casual Listener

My Spotify Premium account has been tripping for over 2 months now. First I switched phones from Samsung Prevail to Htc One Vx, it stopped working. I could only access my playlists. Now, its just a b...

blessedbe

Casual Listener

599 Views

3 replies

0 likes

  • 599 Views
  • 3 replies
  • 0 likes

Even after updates its still NOT SYNCING MY LOCAL FILES!!!!!!

my problem is i have 2 wifi routers and it only sync on one wifi not the other one and i need it to connect on the other one. any ideas?? I have noticed that the one it connects on is a WPA2-personal while the one its not connecting to is a WPA-Perso...

Gig Goer

my problem is i have 2 wifi routers and it only sync on one wifi not the other one and i need it to connect on the other one.       any ideas??   I have noticed that the one...

337 Views

0 replies

1 likes

  • 337 Views
  • 0 replies
  • 1 likes

Android phone as remote for IOS spotify app?

Hi, I use my ipad as main Spotify playback device... with the lovely cover-art on full screen display. Sometimes I feel the need to be able to skip tracks without getting up. No problem you say? Sadly, the only thing I can use as remote is my Samsung...

Roadie

Hi,   I use my ipad as main Spotify playback device... with the lovely cover-art on full screen display.   Sometimes I feel the need to be able to skip tracks without getting up. No pro...

777 Views

0 replies

0 likes

  • 777 Views
  • 0 replies
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Mobile spotify for Android, keeps trying to ad facebook.

Every once in a while mobiel spotify makes me log back in, when I do it tries to tell me I don't know my password, the one I just used to log onto spotify on my pc.So then I log in with fb and it tries to make me opt to share the music I listen to wi...

Music Fan

Every once in a while mobiel spotify makes me log back in, when I do it tries to tell me I don't know my password, the one I just used to log onto spotify on my pc.So then I log in  with fb and ...

538 Views

0 replies

1 likes

  • 538 Views
  • 0 replies
  • 1 likes

Can't play music on android tablet

Hi, I've upgraded to premium account and can't seem to play any music on my tablet.It also doesn't seem to sync up with my spotify account, as i don't see any playlists or starred songs.

Casual Listener

Hi,   I've upgraded to premium account and can't seem to play any music on my tablet. It also doesn't seem to sync up with my spotify account, as i don't see any playlists or starred songs.

licenced

Community Legend

1629 Views

4 replies

0 likes

  • 1629 Views
  • 4 replies
  • 0 likes

Reconnect strategy too conservative

I've posted this in the iOS section, but should be in the Android. On the Galaxy S4, when driving in the car the internet connection will briefly go and come back almost every minute. Spotify's reconnect strategy is way too conservative now, the appl...

Casual Listener

I've posted this in the iOS section, but should be in the Android.   On the Galaxy S4, when driving in the car the internet connection will briefly go and come back almost every minute. Spotif...

508 Views

0 replies

0 likes

  • 508 Views
  • 0 replies
  • 0 likes

Some songs won't play on my Galaxy S3

DescriptionSome of the songs on my phone don't have the green "downloaded" circle/arrow next to them on my Starred playlist. These particular songs just straight up won't play if I'm in Offline Mode, but once I turn Offline Mode off, they work fine. ...

Newbie

Description Some of the songs on my phone don't have the green "downloaded" circle/arrow next to them on my Starred playlist.  These particular songs just straight up won't play if I'm in Offli...

1893 Views

0 replies

0 likes

  • 1893 Views
  • 0 replies
  • 0 likes

downloads becoming undownloaded?????

Hi, When I download a playlist onto my Samsung Galaxy siii it will work absolutely fine. Then say a week later everything is undownloaded and says tracks unavailable and that I need to re download the playlists. I have not restarted my phone or anyth...

Newbie

Hi,   When I download a playlist onto my Samsung Galaxy siii it will work absolutely fine. Then say a week later everything is undownloaded and says tracks unavailable and that I need to re do...

JayWhite9

Newbie

694 Views

2 replies

0 likes

  • 694 Views
  • 2 replies
  • 0 likes

Message saying Syncing Error, Unknown Error

I keep getting an error message saying Syncing Error. Unknown Error. Music became undownloaded on my Android. Unable to redownload.

Casual Listener

I keep getting an error message saying Syncing Error. Unknown Error.  Music became undownloaded on my Android. Unable to redownload. 

575 Views

0 replies

0 likes

  • 575 Views
  • 0 replies
  • 0 likes