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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375647 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

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premium not working on my samsung galaxy s2

Ls, Since i got a smart tv (Samsung) and a samsung phone i purchased premium. This is working on my desktop and tv but not on my phone. It says no internet connection which is not true. I tried the trial version, once... these settings are still to b...

Newbie

Ls,   Since i got a smart tv (Samsung) and a samsung phone i purchased premium. This is working on my desktop and tv but not on my phone. It says no internet  connection which is not tr...

licenced

Community Legend

926 Views

2 replies

0 likes

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Solved!! What kind of android do I need to install Spotify on my mobile?

Hi guys, I would like to know what kind of android do I need to download Spotify on my mobile and use spotify premium app. Is 2.3 enough? help!

Casual Listener

Hi guys,     I would like to know what kind of android do I need to download Spotify on my mobile and use spotify premium app. Is 2.3 enough?   help! 🙂

paszyn

Casual Listener

882 Views

3 replies

0 likes

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Spotify Android; This item cannot be installed in your device's country

Hi, It seems it is no longer possible to download the Spotify APK from m.spotify.com - the URL now redirects to the main website. Is there somewhere else I can download Spotify for Android from? Google Play store is not an option because I am very ra...

Regular

Hi,   It seems it is no longer possible to download the Spotify APK from m.spotify.com - the URL now redirects to the main website. Is there somewhere else I can download Spotify for Android...

Constantino

Regular

740 Views

2 replies

0 likes

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offline playlist

Hi, Sorry for the english, I'm French. I have spotify on my PC and on my phone with android , I'm premium user and I have several playlist that I put offline to listen everywhere, but one of my offline playlist I have to synchronize her each time I o...

Newbie

Hi,   Sorry for the english, I'm French.   I have spotify on my PC and on my phone with android , I'm premium user and I have  several playlist that I put offline to listen eve...

Peter__

Community Legend

580 Views

1 replies

0 likes

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  • 1 replies
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Android app using too much data? Post details here

2013-01-09: This topic is now being continued in the new bugs section. 2012-12-06: Our engineers feel that they've gotten closer to identifying the issue. Not to get too technical, it may have something to do with some code that's buried deep in the ...

Spotify Legend

2013-01-09: This topic is now being continued in the new bugs section.   2012-12-06: Our engineers feel that they've gotten closer to identifying the issue. Not to get too technical, it may ...

Goodman

Spotify Legend

28915 Views

142 replies

0 likes

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Spotify Crashing

Hey! Since a few days ago, my app on the Android is crashing. I thought it was a matter of updating the system and I did it 2 days ago to to Android version 4.0.4, but it's still stoping all of a sudden after 2-3 minutes playing a song. This doesn't ...

Visitor

Hey! Since a few days ago, my app on the Android is crashing. I thought it was a matter of updating the system and I did it 2 days ago to to Android version 4.0.4, but it's still stoping all of a sud...

Peter__

Community Legend

848 Views

2 replies

0 likes

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Premium Version Needs to be Sortable!!!

I have seen a lot of comment on this, but I am posting this in HOPES that someone at Spotify will see this. First of all, I love Spotify. I reccomend it to all my friends. I love how I can just click and download, DONE. I even signed up with the prem...

Casual Listener

I have seen a lot of comment on this, but I am posting this in HOPES that someone at Spotify will see this.   First of all, I love Spotify. I reccomend it to all my friends. I love how I can...

David

Spotify Legend

434 Views

1 replies

0 likes

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Syncing local files

I am trying to sync a song which is not avaible in my location (UK) I have the song as a local file and add it to the playlist that i have downloaded on my phone. The problem is that the song on my phone is a now a live version of the song that is av...

Casual Listener

I am trying to sync a song which is not avaible in my location (UK) I have the song as a local file and add it to the playlist that i have downloaded on my phone. The problem is that the song on my p...

minirat

Casual Listener

508 Views

2 replies

0 likes

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Playlist / Download issue

Hello everyone, First of all I just downloaded Spotify today and therefor my knowledge might leak a bit although I've been searching online for a solution of this problem but couldn't find any so I'll give it a shot explaining it as good as possible....

Casual Listener

Hello everyone,   First of all I just downloaded Spotify today and therefor my knowledge might leak a bit although I've been searching online for a solution of this problem but couldn't find...

Fr3d3r1c0

Casual Listener

644 Views

4 replies

0 likes

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  • 4 replies
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Ownership bug

I really wanted to post this in the Bug section, but I found out that isn't for users! This doesn't apply just to Android, but also the desktop, and most likely all platforms. Yesterday I found out that my playlist was owned by one of my friends, tha...

Music Fan

I really wanted to post this in the Bug section, but I found out that isn't for users! This doesn't apply just to Android, but also the desktop, and most likely all platforms.   Yesterday I ...

OliK

Music Fan

556 Views

3 replies

0 likes

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Can i use spotify simultaneously on two android phones ?

Hi I would like to buy premium account for Spotify but i have last very importatnt question: Can i use it on two different android phones at the same time ? I mean I'm listening to music on my phone and for example my Mom also listen to spotify at th...

Casual Listener

Hi   I would like to buy premium account for Spotify but i have last very importatnt question: Can i use it on two different android phones at the same time ? I mean I'm listening to music...

Richard

Community Legend

2410 Views

5 replies

0 likes

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Unable to download: Constantly saying 'no internet connection available'

=== START OF TEMPLATE === Description Ever since the new update, I'm unable to download new playlists that weren't already on my phone. It allows me to search, but as soon as I try to download an album, it shows that I am in offline mode and freezes ...

Casual Listener

 === START OF TEMPLATE ===   Description Ever since the new update, I'm unable to download new playlists that weren't already on my phone. It allows me to search, but as soon as I try...

paradasos

Casual Listener

828 Views

2 replies

0 likes

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Android free subscritpion

I have an Android smartphone, after 48-hour of free period I discovered that only payment sybscription are supported, no commercial subscription supported are available. Is it true? If this is true, good bye Spotify ...

Casual Listener

I have an Android smartphone, after 48-hour of free period I discovered that only payment sybscription are supported, no commercial subscription supported are available. Is it true? If this is true...

mdwarf

Casual Listener

376 Views

2 replies

0 likes

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Android Dissatisfaction

HiI have been a paid-up Spotify user for 3 years now, first on iOS and for the past couple of years on Android, so it stands to reason that I must have been a fairly satisfied customer over the years to have continued paying £10 per month. However, f...

Regular

Hi I have been a paid-up Spotify user for 3 years now, first on iOS and for the past couple of years on Android, so it stands to reason that I must have been a fairly satisfied customer over the yea...

licenced

Community Legend

431 Views

1 replies

1 likes

  • 431 Views
  • 1 replies
  • 1 likes

New login every time I start Spotify on Android

Hi there, since yesterday afternoon I have an annoying problem with Spotify on Android. Every time I start the application I have to login again. This has never been before like this. Does anybody have the same problem / solution? I already tried to ...

Newbie

Hi there,   since yesterday afternoon I have an annoying problem with Spotify on Android. Every time I start the application I have to login again. This has never been before like this. Does...

Peter__

Community Legend

714 Views

2 replies

0 likes

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Why haven't you fixed the bug that unsyncs downloaded playlists?

Seriously, there are threads dating back months about this issue, why isn't it fixed? I don't pay £9.99 a month to listen to my local files on the bus, I pay £9.99 a month so I can listen to whatever I want, wherever I want, wherever I want and Downl...

Newbie

Seriously, there are threads dating back months about this issue, why isn't it fixed? I don't pay £9.99 a month to listen to my local files on the bus, I pay £9.99 a month so I can listen to whatever...

Peter__

Community Legend

316 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Can't Stream over 3G with Premium on Galaxy S3. Grey tracks : Track not available.

Just got a Galaxy S3, love it, but as the title says, I want to be able to stream songs over 3G. I have signed up for premium and can stream songs when I am connected to wifi, but as soon as I disconnect and go on the go, all songs (that I haven't se...

Casual Listener

Just got a Galaxy S3, love it, but as the title says, I want to be able to stream songs over 3G. I have signed up for premium and can stream songs when I am connected to wifi, but as soon as I discon...

DizzyAngel137

Newbie

843 Views

3 replies

0 likes

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Solved!! Play stops with 30 seconds of song left

I have been using the Android app for about a year, with only a few issues. However, over the last two weeks, I can only play one song at a time, and each song stops playing with about 30 seconds remaining. I cannot press play, pause, next, or back. ...

Newbie

I have been using the Android app for about a year, with only a few issues.  However, over the last two weeks, I can only play one song at a time, and each song stops playing with about 30 secon...

acheron713

Casual Listener

955 Views

3 replies

0 likes

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Some local files are not available

I have a folder on my harddrive with Metallica, I have added this folder as local files in Spotify and I have syncronized but still only 7 out of 23 files are available on my phone. I notise that the files I can play are high-lighted on spotify on my...

Casual Listener

I have a folder on my harddrive with Metallica, I have added this folder as local files in Spotify and I have syncronized but still only 7 out of 23 files are available on my phone. I notise that the...

RTH666

Casual Listener

1205 Views

8 replies

0 likes

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MusiXmatch

Is there a way to use musixmatch for my spotify song on android?I,m a premium user

Music Fan

Is there a way to use musixmatch for my spotify song on android? I,m a premium user

Peter__

Community Legend

1015 Views

1 replies

0 likes

  • 1015 Views
  • 1 replies
  • 0 likes